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Acer TravelMate 630 series, Service Manual

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Summary of Contents for TravelMate 630 series

Page 1: ...TravelMate 630 Service Guide PART NO 91 43U01 001 PRINTED IN TAIWAN Service guide files and updates are available on the CSD web for more information please refer to http csd acer com tw ...

Page 2: ...odify battery specifications 02 25 2002 Chapter 5 Add PCB number 03 14 2002 Chapter 1 Correct Typo SmartCard slot 03 19 2002 Chapter 1 Add Note for RF receiver socket 03 22 2002 Chapter 1 Delet One PS 2 keyboard mouse port in Features and item 9 speaker outputs sound in Front View and correct the board layout top view Line out Port and Line in Port ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...System Information 32 Main System Settings 33 Startup Configuration 35 Primary Master 36 Secondary Master 37 I O Device Configuration 38 PCI IRQ Routing 40 System Security 41 Boot Options 43 Exit Setup 44 BIOS Flash Utility 45 Executing Flash Program 45 System Utility Diskette 46 Read Panel ID Setting 46 Write Panel ID Setting 46 Thermal and Fan Utility 46 Main Board Data Utility 46 System Diagnos...

Page 8: ...ing the LCD Module 71 Removing the LCD Bezel 71 Removing the LCD Hinges 71 Removing the LCD Latch 72 Removing the Inverter Board 72 Removing the LCD 72 Removing the LCD Brackets 73 Removing the Coaxial Cable 74 System Upgrade Procedure 75 Base Unit to Wireless LAN Unit 75 Chapter 4 Troubleshooting 77 System Check Procedures 78 External Diskette Drive Check 78 External CD DVD ROM Drive Check 78 Key...

Page 9: ...endix A Model Definition and Configuration 107 Appendix B Test Compatible Components 109 Microsoft Windows XP Environment Test 110 Microsoft Windows 2000 Environment Test 114 Appendix C Online Support Information 119 Index 121 ...

Page 10: ...X Table of Contents ...

Page 11: ...ay LCD displaying 16 bit high color up to 1024X768 extended Graphics Array XGA resolution for 14 1 and 1400X1050 Super extended Graphics Array SXGA resolution for 15 3D capabilities Simultaneous LCD and CRT display support S video for output to a television or display device that supports S video input Automatic LCD dim feature that automatically decides the best settings for your display and cons...

Page 12: ...One type II CardBus PC Card slot s One RJ 45 jack for Ethernet One RJ 11 phone jack for 56kbps fax modem One DC in jack AC adapter One parallel port ECP EPP compliant One external monitor port One audio line out jack One microphone in jack Two USB ports One port replicator connector One firewire 1394 port One S video output port One RF receiver socket One SmartCard reader One FIR port One Kensingt...

Page 13: ... 5 v 266MHz LAN RTL8100BL PCI BUS 33MHz ACLINK USB PCI BUS 33MHz LVDS AGP4x 1 5 v 66 MHz ATA66 100 ISABUS CPU Northwood m uFCPGA CLKGEN ICS951104 ALI 1671 VGA NVIDIA GEFORCE2GO 100 TouchPad CONN CRT LCD DDRBUFFER 2M 32BIT 4Bank 4 FIR PRINTER KEY BD CONN DDR 2 1GBMAX DDR 2 1GBMAX TXFM AC97 CODEC CS4299 MDC OPAMP APA2020 LINE OUT TVOUT TVENCODER CH7007 1394 VT6306L CARDBUS 711 MiniPCi 802 11b PIDEHD...

Page 14: ...tor on main board under daughter board 6 Port Replicator 22 Speaker Connector 7 CRT Connector 23 Battery Connector 8 TV out Port 24 Keyboard Connector 9 USB Port 25 RTC Battery Connector 10 DC in Port 26 Cardbus SmartCard Socket 11 LCD Cover Switch Connector 27 Cardbus connector 12 Microphone in Port 28 USB Port 13 LED Inverter Board Connector 29 Mini PCI Connector 14 CPU Socket 30 Golden Finger 1...

Page 15: ...Chapter 1 5 Bottom View 1 Modem Connector 5 DIMM socket 2 2 Modem Connector 6 RF Module Connector 3 DIMM Socket 1 7 FIR 4 Modem Board Socket ...

Page 16: ...Keys for launching internet browser email program and frequently used programs See Launch Keys on page 17 for more details 4 Touchpad Touch sensitive pointing device which functions like a computer mouse 5 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Infrared port Interfaces with in...

Page 17: ...uttons Eject the selected PC Card from the slot 4 PC Card slot Accept one type III or 16 bit PC Card or 32 bit CardBus PC Card 5 Smart Card Eject button Ejects the SmartCard from the slot 6 Battery bay Houses the computer s battery pack 7 Video capture kit slot Accepts the video capture kit option on the left side of the computer 8 Smart Card Slot Slot for Smart Card interface with pre boot authen...

Page 18: ...Description 1 AcerMedia drive bay Houses a removable media drive module 2 AcerMedia indicator Lights up when the AcerMedia drive is active 3 Eject button Ejects the drive tray 4 Emergency eject slot Ejects the drive tray when the computer is turned off 5 Power switch Turns on the computer power 6 Security keylock Connects to a Kensington compatible computer security lock ...

Page 19: ...tor and displays up to 16 7 million colors at 1400x1050 resolution 5 Easy Link Port Replicator Port I O replicator for EasyPort expansion devices 6 Parallel port Connects to a parallel device e g parallel printer 7 Speaker Headphone out jack Connects to audio line out devices e g speakers headphones 8 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 9 Modem jack Connec...

Page 20: ...dia drive module 4 Personal identification slot Insert a business card or similar sized identification card to personalize your computer 5 Battery release latch Unlatches the battery to remove the battery pack 6 Battery bay Houses the computer s battery pack 7 Memory compartment Houses the computer s main memory 8 Hard disk bay Houses the computer s hard disk Secured by a screw 9 Hard disk protect...

Page 21: ...cation Lights when the Blue Tooth Wireless LAN capabilities are enabled 2 Power Lights when the computer is on Blinks when a battery low condition occurs 3 Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode 4 Media Activity Lights when the floppy drive hard disk or AcerMedia drive is active 5 Battery Charge Lights when the battery is ...

Page 22: ... on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry a better solution would be to connect an external keypad Fn F12 When is on the screen moves one line up or down when you press the up or down arrow keys respectively does not work with some applications ...

Page 23: ... an external keyboard or keypad is connected to the computer the feature automatically shifts from the internal keyboard to the external keyboard or keypad Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold j j j j while using cursor control keys Hold Fn while using cursor control keys Main keyboard key...

Page 24: ...ws logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button Windows E Explores My Computer F Finds Document M Minimizes All j j j j M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click ...

Page 25: ...by operating system Fn F4 Sleep Puts the computer in Sleep mode which can be defined via the advanced section of the Power Management Properties in the Windows Control Panel Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Pre...

Page 26: ...16 Chapter 1 Fn Brightness down Decreases the screen brightness Hot Key Icon Function Description ...

Page 27: ...wser button By default buttons P1and P2 are users programmable The mail button is used to launch the mail application The LED of the mail button will flash when the user has received an incoming email The P3 by default is used to launch a multimedia application that came bundled with your system The web browser button by default is used to launch your internet browser ...

Page 28: ...re using an external PS 2 mouse the touchpad is automatically disabled Touchpad Basics The following items teach you how to use the touchpad Move your finger across the touchpad to move the cursor Press the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touc...

Page 29: ...esponsiveness Function Left Button Right Button Center Buttons Tap Execute Click twice quickly Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold then use finger to drag the cursor on the touchpad Tap twice at the same speed as double clicking a mouse button then hold finger to the touchpad on the second tap and drag the cursor Access conte...

Page 30: ...table Windows keyboard Microsoft Simple Boot Flag BIOS password control Set by switch see SW2 SW1 setting Second Level Cache Item Specification Cache controller Built in CPU Cache size 512KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller Built in Intel Amador M Onboard memory ...

Page 31: ...56 MB 64 MB 320 MB 64 MB 256 MB 320 MB 256 MB 128 MB 384 MB 128 MB 256 MB 384 MB 256 MB 256 MB 512 MB 512 64 576 64 512 576 128 512 640 512 128 640 512 512 1024 LAN Interface Item Specification Chipset Realtek 8100BL Supports LAN protocol 10 100 Mbps LAN connector type RJ45 LAN connector location Rear side Modem Interface Item Specification Chipset Ambit MDC module with Lucent modem controller Fax...

Page 32: ...Bytes per sector 512 512 512 Data heads 3 4 Recording zone 16 16 16 Drive Format Disks 2 2 2 Spindle speed RPM 4200RPM 4200 RPM 4200 RPM Performance Specifications Buffer size 2048KB 2048KB 2048KB Interface ATA 5 ATA 5 ATA 5 Max media transfer rate disk buffer Mbytes s 290 216 235 Data transfer rate host buffer Mbytes s 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra DMA m...

Page 33: ... Analog to Digital converter Compatibility Microsoft PC98 PC99 AC97 2 1 Mixed sound source Line in CD Video AUX Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz Internal microphone Yes Internal speaker Quantity Yes Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ3 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 Video Interface Item Specification Chip vendor and model name NVIDIA Gefor...

Page 34: ...ide Connector type 25 pin D type connector in female type Parallel port function control Enable Disable by BIOS Setup Supports ECP EPP Yes set by BIOS setup Optional ECP DMA channel in BIOS Setup DMA channel 0 1 2 and 3 Optional parallel port I O address in BIOS Setup 3BCh 278h 378h Optional parallel port IRQ in BIOS Setup IRQ7 IRQ5 Serial Port Item Specification Serial port controller Ali 1535 Nu...

Page 35: ...el 3 Optional IrDA FIR port DRQ in BIOS Setup Not available PCMCIA Port Item Specification PCMCIA controller 711 Supports card type Type II Number of slots One type II Access location Left side Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes IRQ11 System Board Major Chips Item Controller System core logic Ali 1535 Super I O controller Ali 1535 Audio controller Cirrus 4299 V...

Page 36: ...l Number of battery cell 8 Package configuration 4 cells in series 2 in parallel Package voltage 14 8 V DC AC LCD Inverter Item Specification Vendor model name Ambit T621194 02 Sumida IV09117 T Input voltage V Ambit 8 5 min 21 max Sumida 12 typ Input current mA Ambit 1 max Sumida 310 min 360 typ 410 max Output voltage Vrms no load Ambit 600 typ Sumida 1600 min Output voltage frequency kHz Ambit 40...

Page 37: ...utput Ratings CV mode DC output voltage 19 0V 21 5V Noise Ripple 300mvp pmax 20MHz bandwidth Load 0 A min 3 5 A max Output Ratings CC mode DC output voltage 12V 19V Constant output 4 5 0 3 A Dynamic Output Characteristics Turn on delay time 3 sec 100Vac Hold up time 6 ms min 100 Vac input full load Over Voltage Protection OVP 25 V Short circuit protection Output can be shorted without damage no br...

Page 38: ...wer shuts off Display Standby Mode Keyboard built in touchpad and an external PS 2 pointing device are idle for a specified period The display shuts off Hard Disk Standby Mode Hard disk is idle within a specified period of time Hard disk drive is in standby mode spindle turned off Environmental Requirements Item Specification Temperature Operating 5 35 C Non operating 10 65 C Non operating 20 65 C...

Page 39: ...ch Power Memory Address Map Memory Address Size Function 00100000h 000F0000h 512 KB System BIOS 000F0000h 000E0000h UMB Area 000E0000h 000C0000h 40 KB VGA BIOS 000C0000h 000A0000h 128 KB Video memory VRAM 000A0000h 00000000h Conventional memory I O Address Map I O Address Function 000 00F DMA controller 1 020 021 Interrupt controller 1 040 043 Timer 1 060 064 Keyboard controller 38859 chip select ...

Page 40: ...Q5 Reserved for R2 card IRQ6 Floppy IRQ7 LPT Parallel port IRQ8 CMOS RTC IRQ9 SCI IRQ used by ACPI bus IRQ10 Audio PIRQB Modem PIRQB SMBUS controller PIRQB IEEE 1394 PIRQ 802 11b PIRQE LAN PIRQTE IRQ11 VGA PIRQA USB PIRQA PIRQC INTD CardBus controller PIRQB PIRQB IRQ12 PS 2 device IRQ13 Math processor IRQ14 1st EIDE device hard disk IRQ15 2nd EIDE device CD ROM drive DMA Channel Assignment DMA Cha...

Page 41: ... e e Within a menu navigate through the BIOS Utility by following these instructions Press the w w w w y y y y keys to move between the parameters Press the z z z z x x x xkeys to change the value of a parameter Press the key while you are in any of the menu options to return to the main menu PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit CPU Type Pentium IV CPU Speed 1 4 G...

Page 42: ...mary master HDD show None HDD2 Serial Number Display the secondary master HDD serial number If no secondary master HDD show None System BIOS Version The current system BIOS version VGA BIOS Version The current VGA BIOS version It is got from VGA BIOS AX 5F01 KBC Version The current KBC version Serial Number Display the serial number of the computer 32 characters PhoenixBIOS Setup Utility Informati...

Page 43: ... of the internal LAN UUID Display the universally unique identifier of your computer 16 Byte Hex digital Parameter Description System Time Sets the system time Format HH MM SS Hour Minute Second Help Tab Shft Tab or Enter selects field Time Sets the system date Format MM DD YYYY Month Day Year Help Tab Shift or Enter selects field Parameter Description PhoenixBIOS Setup Utility Information Main Ad...

Page 44: ...em to skip certain tests while booting This will decrease the time needed to boot the system Boot time Diagnostic Screen Options Enable or Disable Help Display the diagnostic screen during boot Boot on LAN Options Enable or Disable Help When set to enabled system will boot on LAN Notice Need to restart system for enabling Boot on LAN function Hotkey Beep Options Enable or Disable Help Enable or di...

Page 45: ...ondary Master Show Secondary Master Device Status User can enter submenu to set some detail functions Auto or None or User or CD ROM or ATAPI Removable or IDE Removable I O Device Configuration Enter submenu to set onboard device configuration Help Pheripheral Configuration PCI IRQ Routing Set Default IRQ of PCI device Help Menu used to setting IRQ for PCI Devices USB Host Controller Set Enabled o...

Page 46: ... Options PhoenixBIOS Setup Utility Advanced Primary Master TOSHIBA MK2018GAP PM Item Specific Help Type Auto LBA Format Total Sectors 39070080 Maximum Capacity 20004MB Multi Sector Transfers 16 Sectors LBA Mode Control Enabled 32 Bit I O Disabled Transfer Mode Fast PIO 4 Ultra DMA Mode Disabled SMART Monitoring Disabled User you enter parameters of hard disk drive installed at this connection Auto...

Page 47: ...OM SR 8176 SM Item Specific Help Type Auto Multi Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I O Disabled Transfer Mode Standard Ultra DMA Mode Disabled SMART Monitoring Disabled User you enter parameters of hard disk drive installed at this connection Auto Autotype Hard Disk Drive installed here 1 39 you select pre determined type of hard disk drive installed here CD ROM a CD ROM d...

Page 48: ...d I O Device Configuration Item Specific Help Serial Port A Enable Base I O Address 3F8 Interrupt IRQ 4 Serial Port B Disabled Parallel Port Enable Base I O Address 378 Interrupt IRQ 7 Mode Bi directional Floppy disk controller Enable Configure serial port A using options Disable No Configuration Enable User Configuration Auto BIOS or OS chooses Configuration OS Controlled Displayed when controlle...

Page 49: ...t The parallel port is a PnP device Enabled Disabled setting won t affect the Windows Device Manager setting of the parallel port Sets operation mode of the parallel port Only set the parallel post operation mode in BIOS setup If set to be ECP mode the Windows will assume the parallel port as the ECP port If operation mode is set to Base I O address sets the base I O address of the parallel port I...

Page 50: ...oenixBIOS Setup Utility Advanced PCI IRQ Routing Item Specific Help PIRQ A IRQ 11 PIRQ B IRQ 10 PIRQ C IRQ 11 PIRQ D IRQ 10 PIRQ E IRQ 11 PIRQ F IRQ 10 PIRQ G IRQ 11 PIRQ H IRQ 10 PCI devices can use hardware interrupts called IRQs A PCI device cannot use IRQs already in use by ISA or Eisa devices Use Auto only if no ISA or Eisa legacy cards are installed F1 Help Select Item Change Values F9 Setup...

Page 51: ... from unauthorized user entry before OS boots up Enter or Present Password on boot During POST BIOS need to check power on password if set This password protects the computer from unauthorized entry during boot up Disabled or Present Set Primary Hard Disk Password During POST BIOS need to check power on password if set This password protects the computer from unauthorized entry during boot up Ente...

Page 52: ...en password parameter to Present Removing a Password Should you want to remove a password do the following 1 Use the cursor up down keys to highlight a password parameter Setup Power on or Hard Disk and press the e e e e key The password box appears 2 Enter the current password and press e e e e 3 Press Enter twice without entering anything in the new field and confirm password fields to remove th...

Page 53: ...y Hard Disk exists user can also choose it to Boot If secondary hard Disk is nonexistence hide the secondary Hard Disk option PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Hard Drive Removable Devices CD ROM Drive Keys used to view or configure devices Enter expands or collapses devices with a or Ctrl Enter expands all Shift 1 enables or disables a devic...

Page 54: ...hout saving Setup data to CMOS Load Setup Defaults Load Setup Defaults Help Load default values for all SETUP items Discard Changes Discard any changes Help Load previous value from CMOS for all SETUP items Save Changes Save changes Help Save Setup data to CMOS PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load...

Page 55: ...eadme txt file will introduce on how to use IFlash utility Executing Flash Program IMPORTANT If this diskette is not bootable do the following actions before you use it 1 Create a bootable disk 2 Copy all AFlash files into this bootable diskette 3 Put the bootable disk into TravelMate 630 series module then reboot IMPORTANT Never turn off the system power while Flash BIOS is programming This will ...

Page 56: ...ion will write the default value into EEPROM 2 Read Thermal This function will display current system temperature and CPU temperature First the default of thermal range is displayed For the system temperature it ranges from 35 to 87 and for the CPU temperature it is limited to 110 A CPU temperature below 110 is considered as normal temperature 3 Test Fan The test item includes fan off test then it...

Page 57: ...is function is used when the original UUID is kept The user can use Read Main Board Data function before to get it and have stored it 5 Write MBD serial number This function allows to write 19 bytes MBD serial number by user key in The serial number can be found on the backside of the machine a Create and write a new UUID This function is used when the original UUID is lost or damaged b Write UUID...

Page 58: ...following actions before you use it 1 Do system transfers 2 Copy the following files to A HIMEM SYS RAMDRIVE SYS CHOICE COM MSCDEX EXE PQA System Diagnostics NOTE This PQA diagnostics program will test notebook machine hardware peripherals 1 When you select One Test Test command m m m m key will only work in the first level menu Item Test if you are in sub level menu please press ESC to return to ...

Page 59: ...SB port repeat the connect disconnect procedure The testing program will show an account of connection disconnection if every step is doing right Consequently a PASS message appears on the screen otherwise it displays FAIL Smart Card Test Insert Smart Card into the socket of the left panel If it is doing well the message PASSED will be shown on the screen Infrared Ray IR Test This function will te...

Page 60: ...you select Diag from the main menu One Test performs a single test and Manual checks the selected test items in sequence Multi Test performs multiple tests of the selected items and check the selected test items in sequence Full Test performs all test items in detail for your system Quick Test performs all test items quickly for your system PQA Vx_x xx xx xx Diag Result SysInfo Option Exit PQA Vx_...

Page 61: ...ble options Test Times Indicates the number of tests to perform NOTE The land m m m m keys function only after you finish configuring the Test option NOTE When any errors are detected by diagnostic program refer to Index of PQA Diagnostic Error Code for troubleshooting PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag One TEST Multi TEST PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag ...

Page 62: ...52 Chapter 2 ...

Page 63: ...ounding strap and conductive mat for preventing electrostatic discharge Flat screw driver Phillips screw driver Plastic Poker Hex screw driver Plastic flat screw driver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 Machine Disassembly and Replac...

Page 64: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 65: ...bly frame in that order START Battery HDD Cover HDD Module HDD DIMM Cover Modem Board DIMM HDD Bracket Cx1 Hx1 Ax2 Middle Cover Keyboard Coaxial Cable RTC Battery MINI PCI Plate Touch Pad Module Upper Case LCD Module See Next Page CPU Fan Sink CPU Speakers Daughter Board Main Board Fx2 Cx2 Cx2 Lx1 Cx6 Kx4 Cx6 Cx2 Cx1 CD DVD ROM Module CD DVD ROM Drive CD DVD ROM Drive Chassis CD DVD ROM Transfer B...

Page 66: ...5 Black F Screw DIMM Cover Steel Nagana 1 Black G Screw M2 X L3 Silver H Screw M3x4 Silver I CD ROM SPECIAL SCREW J HEX SCREW K CPU HEAT SINK SPECIAL SCREW L Screw M2x10 Silver M Screw M2 5x5 Silver N Screw M2x4 Black O Screw M2 5x4 Black LCD Module LCD Bezel Inverter Board LCD HInges LCD Latch Ox2 Bx4 LCD LCD Brackets LCD Panel Gx6 Dx4 Coaxial Cable ...

Page 67: ...Chapter 3 57 Removing the Battery Pack 1 Push the battery release button inward 2 Slide the battery pack out from the main unit ...

Page 68: ...nal DIMM Module 1 See Removing the Battery Pack on page 57 2 Remove the 2 screws on the DIMM cover then remove the DIMM cover from the lower case 3 Push out the latches on both sides of the DIMM socket and then remove the DIMM module ...

Page 69: ... Removing the Battery Pack on page 57 2 Remove the 2 screws on the DIMM cover and remove the DIMM cover from the lower case 3 Remove the 2 screws on the modem board and remove the modem board from the main board Disconnect the modem power from the modem board ...

Page 70: ...60 Chapter 3 Removing the CD ROM DVD ROM Module 1 See Removing the Battery Pack on page 57 2 Push the CD ROM module release button inward 3 Slide the CD ROM module out from the main unit ...

Page 71: ...the hard disk cover and then remove the HDD cover 3 Pull the plastic tag to remove the HDD module and slide the HDD module out from its bay Disassembling the Hard Disk Drive Module 1 See Removing the Hard Disk Drive Module on page 61 2 Remove the one screw as shown here and then detach the HDD from the HDD bracket ...

Page 72: ...ddle cover from both sides then remove it from the main unit Removing the Keyboard 1 See Removing the Battery Pack on page 57 2 Remove the 2 screws from the rear of the unit as shown then poke the 3 guide pins downward to release the keyboard 3 Lift the keyboard up and put it on the upper case disconnect the keyboard cable from the main board and then remove the keyboard away ...

Page 73: ...ddle Cover on page 62 3 See Removing the Keyboard on page 62 4 Remove the one screw as shown disconnect the LCD coaxial cable and the LED inverter cable from the main board 5 Release the two screws on the back side of the unit 6 Remove the four screws as shown and then lift up the LCD module carefully ...

Page 74: ...ge 57 2 See Removing the Keyboard on page 62 3 See Removing the RTC Battery on page 64 4 Slide the mini PCI plate this way and remove the mini PCI plate Removing the CPU Heat Sink 1 See Removing the Battery Pack on page 57 2 See Removing the Keyboard on page 62 3 See Removing the RTC Battery on page 64 4 See Removing the MINI PCI Plate on page 64 5 Release the 4 screws on the CPU heat sink disconn...

Page 75: ...cure the screw clockwise to lock the socket NOTE When you reinstall the CPU back to its socket please put it back with the triangle mark this side as shown here Separating the Lower Case from the Upper Case 1 See Removing the Battery Pack on page 57 2 See Removing the Middle Cover on page 62 3 See Removing the Keyboard on page 62 4 See Removing the LCD Module on page 63 5 See Removing the RTC Batt...

Page 76: ...ver on page 62 3 See Removing the Keyboard on page 62 4 See Removing the LCD Module on page 63 5 See Removing the RTC Battery on page 64 6 See Separating the Lower Case from the Upper Case on page 65 7 Snap off the touchpad frame from the upper case carefully and then remove the touchpad button and the scroll key from the upper case 8 Disconnect the cable from the touchpad board remove the touchpa...

Page 77: ...he daughter board 8 Remove the two screws of the two speakers and then detach the two speakers from the lower case Removing the Daughter Board 1 See Removing the Battery Pack on page 57 2 See Removing the Middle Cover on page 62 3 See Removing the Keyboard on page 62 4 See Removing the LCD Module on page 63 5 See Removing the RTC Battery on page 64 6 See Separating the Lower Case from the Upper Ca...

Page 78: ...e 65 8 See Removing the Daughter Board on page 67 9 Remove one screw on the main board as shown below and then detach the main board from the lower case with caution Removing I O Port Chassis 1 See Removing the Battery Pack on page 57 2 See Removing the Middle Cover on page 62 3 See Removing the Keyboard on page 62 4 See Removing the LCD Module on page 63 5 See Removing the RTC Battery on page 64 ...

Page 79: ...r on page 62 3 See Removing the Keyboard on page 62 4 See Removing the LCD Module on page 63 5 See Removing the RTC Battery on page 64 6 See Separating the Lower Case from the Upper Case on page 65 7 See Removing the Daughter Board on page 67 8 See Removing the Main Board on page 68 9 See Removing I O Port Chassis on page 68 10 Release the four screws as shown here remove the PCMCIA cable from the...

Page 80: ...Removing the LCD Module on page 63 5 See Removing the RTC Battery on page 64 6 See Separating the Lower Case from the Upper Case on page 65 7 See Removing the Daughter Board on page 67 8 See Removing the Modem Cable on page 70 9 Remove the tapes on the modem cable and disconnect the modem cable from the main board 10 Remove the modem cable from the main unit carefully ...

Page 81: ...s from the LCD module and then the four screws from the LCD module 6 Remove the video capture kit covers from both sides of the LCD module and then snap off the LCD bezel carefully Removing the LCD Hinges 1 See Removing the Battery Pack on page 57 2 See Removing the Middle Cover on page 62 3 See Removing the LCD Module on page 63 4 See Removing the LCD Bezel on page 71 5 Remove the two screws as s...

Page 82: ... Keyboard on page 62 4 See Removing the LCD Module on page 63 5 See Removing the LCD Bezel on page 71 6 Detach the inverter board from the LCD panel disconnect the inverter cable and the LCD power cable from the inverter board 7 Remove the inverter board from the LCD panel Removing the LCD 1 See Removing the Battery Pack on page 57 2 See Removing the Middle Cover on page 62 3 See Removing the Keyb...

Page 83: ...e 62 3 See Removing the Keyboard on page 62 4 See Removing the LCD Module on page 63 5 See Removing the LCD Bezel on page 71 6 See Removing the Inverter Board on page 72 7 See Removing the LCD on page 72 8 Release these 6 screws from both sides of the LCD panel and then remove the left and right LCD brackets from the LCD ...

Page 84: ...g the Middle Cover on page 62 3 See Removing the Keyboard on page 62 4 See Removing the LCD Module on page 63 5 See Removing the LCD Bezel on page 71 6 See Removing the Inverter Board on page 72 7 See Removing the LCD on page 72 8 Remove the tapes and then disconnect the coaxial cable from the LCD ...

Page 85: ...ving the RTC Battery on page 64 6 See Separating the Lower Case from the Upper Case on page 65 7 See Removing the MINI PCI Plate on page 64 8 Put the left RF cable through the upper case attach the left antenna to the upper case and then secure it with one screw 9 Put the right RF cable through the upper case attach the right antenna to the upper case and then secure it with one screw 10 Arrange t...

Page 86: ...pter 3 11 Insert the wireless LAN board into its socket and press it down to secure well 12 Attach the upper case back to the lower case as shown and then connect the two RF cables into the wireless LAN board ...

Page 87: ...ilure The power indicator does not go on or stay on Power System Check on page 79 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 82 Undetermined Problems on page 88 POST detects an error and displayed messages on screen Error Message List on page 82 The diagnostic test detected an error and displayed a FRU code Running PQA Diagnostics Prog...

Page 88: ... diskette connector on the main board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD DVD ROM Drive Check Do the following to isolate the problem to a controller drive or CD DVD ROM Make sure that the CD DVD ROM does not have any label attached to it The label can cause damage ...

Page 89: ... cable connector and repeat the failing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program on page 50 2 Go to the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message w...

Page 90: ...ational charge does not work see Check the Battery Pack on page 80 Check the Battery Pack To check the battery pack do the following 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 ground and 7 BT See the following figure 3 If the voltage is still less than 7 2 Vdc after recharging replace the battery To check the battery charge operation use ...

Page 91: ...chpad cables 2 Replace the touchpad 3 Replace the main board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time ...

Page 92: ...orrect the error Index of Error Messages Error Message List Error Messages FRU Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive Main Board Stuck Key see Keyboard or Auxiliary Input Device Check on page 79 Keyboard error see Keyboard or Auxiliary Input Device Check on page 79 Keyboard Controller Failed see Keyboard...

Page 93: ...e error Cache disabled Main Board CPU ID Main Board DMA Test Failed DIMM Main Board Software NMI Failed DIMM Main Board Fail Safe Timer NMI Failed DIMM Main Board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery Main Board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery Main Board Failing Bits nnnn DIMM BIOS ROM Main Board ...

Page 94: ...LCD cable LCD inverter LCD Main Board No beep power on indicator turns on and a blinking cursor shown on LCD during POST Ensure every connector is connected tightly and correctly Main Board No beep during POST but system runs correctly Speaker Main Board LCD Related Symptoms Symptom Error Action in Sequence LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast c...

Page 95: ...m Check on page 79 Hold and press the power switch for more than 4 seconds Main Board Battery can t be charged See Check the Battery Pack on page 80 Battery pack Main Board PCMCIA Smart Card Related Symptoms Symptom Error Action in Sequence System cannot detect the PC Card PCMCIA PCMCIA Smart Card slot assembly Main Board System cannot detect the Smart Card Smart Card PCMCIA Smart Card slot assemb...

Page 96: ... gauge in Windows doesn t go higher than 90 Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack Main Board System hangs intermittently See Thermal and Fan Utility on page 46 Reconnect hard disk CD ROM drives Hard disk connection board Main Board Peripheral Related Symptoms Symptom Error Action in Sequence System conf...

Page 97: ... keys does not work Reconnect the keyboard cable Keyboard Main Board Touchpad does not work Reconnect touchpad cable Touchpad board Main Board Modem Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly modem board Main Board LAN Related Symptoms Symptom Error Action in Sequence Internal LAN does not work correctly LAN board Main Board Wireless LAN Related Sympto...

Page 98: ...that the power supply being used at the time of the failure is operating correctly See Power System Check on page 79 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Floppy diskette drive Module PC ...

Page 99: ...et Keyboard Keyboard Main Board 04XXX Video error Main Board 05XXX Parallel Port error Main Board 06XXX Serial port or main board error Main Board 07XXX Diskette drive error Diskette drive Main Board 08XXX Hard disk error Reload BIOS default setting Hard disk Main Board 09XXX CD ROM error Reset CD ROM cable CD ROM drive Main Board 10XXX Co processor error Main Board 11XXX Pointing device error Res...

Page 100: ...90 Chapter 4 ...

Page 101: ...nnector CN6 CRT Connector CN21 Keyboard Connector SKT1 TV out Port CN20 RTC Battery Connector CN7 USB Port CN19 Cardbus SmartCard Socket JK2 DC in Port CN18 Cardbus connector CN11 LCD Cover Switch Connector CN15 USB Port CN10 Microphone in Port CN14 Mini PCI Connector CN9 LED Inverter Board Connector CN12 Golden Finger U8 CPU Socket CN13 HDD Connector CN16 FAN Connector U6 North Bridge SW2 SW2 Set...

Page 102: ...92 Chapter 5 SW2 Settings SW4 Setting Switch 1 ON Enable password check OFF Disable password check Switch 2 ON Enable BootBlock Erasable OFF Disable BootBlock Erasable ...

Page 103: ...3 Bottom View CN27 Modem Connector DM2 DIMM socket 2 CN26 Modem Connector CN4 RF Module Connector on daughter board DM1 DIMM Socket 1 U1 FIR on daughter board CN28 Modem Board Socket CN27 CN26 DM1 CN28 DM2 CN4 U1 ...

Page 104: ...94 Chapter 5 ...

Page 105: ...e printed Service Guide For AUTHORIZED SERVICE PROVIDERS your office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regul...

Page 106: ...96 Chapter 6 Exploded Diagram ...

Page 107: ...IMM 256M MITSUBISH MH32D64AKS 75 SODIMM 256M MH32D64AKS 75 W LCD NS LCD 15 SXGA AU B150PG01 V01 LCD 15 SXGA AU B150PG01 V01 SPWG HDD Hard Disk Drive NS HDD MODULE 40G IBM IC25N040ATCS H32687 ASSEMBLY HDD MODULE IBM 40G HDD 40G IBM IC25N040ATCS H32687 HDD 40G IBM IC25N040ATCS H32687 Heatsink 15 CPU HEATSINK W FAN SCREW ASSEMBLY HEATSINK ...

Page 108: ...Cables NS MODEM CABLE CABLE MDC NS POWER CORD 125V 3PIN CORD 125V UL 3P K01081B1183WP NS INVERTER CABLE CABLE INVERTER WIRE NS LCD COAX CABLE 15 CABLE LCD COAXIAL 15 0 AU NS COVER SWITCH CABLE CABLE COVER SWITCH NS TOUCH PAD CABLE CABLE TOUCH PAD FPC Picture No Partname Description ...

Page 109: ...ard NS MAINBOARD A7 W MODEM MODEM CABLE I O CHASSIS MAINBOARD W O CPU A7 VER 0SB Boards NS MODEM BOARD AMBIT T60M283 00 MODEM MDC AMBIT T60M283 00 3A NS WIRELES LAN BOARD AGERE MPCI LUC1281APS LAN WIRELES AG MPCI LUCI1281APS NS INVERTER 14 1 INVERTER 14 1 TWS 458 005 Picture No Partname Description ...

Page 110: ...D TOUCHPAD SYNAPTICS TM41P 357 NS CD DVD BOARD T2 610 CD ROM BOARD Battery NS BATTERY LI 3V BTY COIN 3V CR2032WKA2 210MAH 14 BATTERY LI 2000MAH SANYO ASSY BATT PACK LI 2000MAH Adapter NS ADAPTER 70W 3PIN DELTA ADP 65DBBE ADT 70W SDP 65DBBE 3P Picture No Partname Description ...

Page 111: ...610 DVD CDR8X KME UJDA720ACS B 610 Case Cover Bracket Assembly NS MIDDLE COVER COVER MIDDLE NS HDD COVER COVER HDD 08 UPPER CASE W COVER SWITCH CABLE TOUCHPAD MODULE MICROPHONE ASSEMBLY UPPER CASE NS TOUCHPAD HOLDER ASSY TOUCHPAD COVER 10 LOWER CASE W SPEAKER POWER SWITCH CABLE RUBBER FOOT ASSEMBLY LOWER CASE Picture No Partname Description ...

Page 112: ...LOGO ASSY LCD PANEL CCI 15 0 NS LCD HINGE PACK 15 HINGE PACK 15 0 NS LCD BRACKET RIGHT 15 W CAMERA RUBBER ASSY LCD BRACKET R LCD 15 0 AU NS LCD BRACKET LEFT 15 W CAMERA RUBBER ASSY BRACKET L LCD 15 0 AU NS LCD BEZEL 15 0 W LCD LATCH SPRING CUSION ASSEMBLY LCD BEZEL 15 0 ADT Picture No Partname Description ...

Page 113: ...SSY HDD BRACKET Communication Module NS CARDBUS MODULE CONN CARDBUS 4P 52539 22LX R NS ANTENNA 15 ANTENNA FOR 15 MAIN NS ANTENNA 14 1 15 ANTENNA FOR 14 1 15 AUX Speaker NS SPEAKER RIGHT CABLE SPEAKER RIGHT NS SPEAKER LEFT CABLE SPEAKER LEFT Picture No Partname Description ...

Page 114: ...O PLATE ACER LOGO REDSTART NS CAMERA RUBBER RUBBER CAMERA TM340 Screws NS SCREW CD ROM SPECIAL SCREW NS SCREW SCREW M2 3 NYLON 1JMCPC 420325 NS SCREW SCREW M3X4 86 9A524 4R0 NS SCREW SCREW MACH FLAT M2 5 L10 NI NS SCREW SCRW DIMM COVER STEEL NAGANO 1 NS SCREW SCREW M2L3 5 NYLOK Picture No Partname Description ...

Page 115: ...W SCREW NS SCREW SCREW M2 5 4L NYLOCK BLACK ZN NS SCREW SCREW M2 5X6 NS SCREW SRW M2 5 8L B ZN NYLOK 700 NS SCREW SCREW WAFER NYLOK NI 2ML3 NS SCREW SCREW NI M2 6L NS SCREW SCREW NYLOK M2 5 5 Picture No Partname Description ...

Page 116: ...106 Chapter 6 ...

Page 117: ...MB 30GB DVD RW Li ion 632LCi 15 0 TFT SXGA Pentium IV 1 6G 256MB 30 40GB DVD RW Li ion 633XV 14 1 TFT XGA Pentium IV 1 7G 256MB 20GB DVD ROM Li ion 633XVi 14 1 TFT XGA Pentium IV 1 7G 256MB 20GB DVD ROM Li ion 633XC 14 1 TFT XGA Pentium IV 1 7G 256MB 20 30GB DVD RW Li ion 633XCi 14 1 TFT XGA Pentium IV 1 7G 256MB 30GB DVD RW Li ion 633LV 15 0 TFT SXGA Pentium IV 1 7G 256MB 20 30GB DVD ROM Li ion 6...

Page 118: ...108 Appendix A ...

Page 119: ... B 109 This computer s compatibility is a test plan released by Acer Internal testing department Once the final report is available this chapter will be revised accordingly Test Compatible Components Appendix B ...

Page 120: ...RW KME UJDA720 8 8 24X CD ROM Mitsumi SR243T1 F W L01J1 24X CD RW KME UJDA340 8 8 24X Keyboard Darfon US Touch Pad Synaptics TM41P 357 Inverter Ambit Sumida Modem Fax Module Ambit 56K Modem Fax Module PCI T60M283 00 3A Mini PCI module Agere 802 11b mini PCI module Antenna Neweb Fan with cable Panasonic 55 50 10 56MM 610 Adapter Delta 70W ADP 65DB BE LiteON 70W PA1700 02AC Battery Sanyo Li ion 8 ce...

Page 121: ...dem 744L1075 TDK K56Kflex Data FAX Modem DF5633 Xircom Credit Card Modem 56 CM 56 USR Megahertz 56K Modem XJ1560 Omron ME5614E Fax Data Modem ME5614E IBM 56K Double Jack Modem P N02K4197 ISDN USR Megahertz ISDN 128K CC128ST IBM ISDN Internet PC card I O Peripheral I O Display Acer 211c 72211c Acer View 76i 7176i ViewSonic PF790 IBM 9514 B04 TFT monitor 9524B03 9514B04 Compaq Color monitor V70 NEC ...

Page 122: ...I O USB Joystick Microsoft Sidewinder Precision Pro USB 326 00069 USB Rockfire Avant Garde Flightstick 81000369 I O USB Camera Acer USB Video Capture Kit DVC V6 Intel Digital Camera Kodac DVC 300 Digital Video Camera IBM PC Camera 51091000854 I O Adapter PCMCIA SCSI Adaptec SlimSCSI APA 1460 Adaptec 1480A slim SCSI CB PCMCIA CD ROM IBM Portable 20x Speed CD ROM Drive w sound JP 1969011 5559 201 Pa...

Page 123: ... 98 EASports Support DirectX5 Star Wars Rogue Squadron LucasArts Blood2 The Chosen Monolith NBA Live 2000 Support DirectX6 1 Mindtown Madness Support DirectX6 0 Quake III Support Open GL WW II Fighters Support Open GL Decent 3 Support Open GL DemonStar Support Direct Music Item Specifications ...

Page 124: ... RW KME UJDA720 8 8 24X CD ROM Mitsumi SR243T1 F W L01J1 24X CD RW KME UJDA340 8 8 24X Keyboard Darfon US Touch Pad Synaptics TM41P 357 Inverter Ambit Sumida Modem Fax Module Ambit 56K Modem Fax Module PCI T60M283 00 3A Mini PCI module Agere 802 11b mini PCI module Antenna Neweb Fan with cable Panasonic 55 50 10 56MM 610 Adapter Delta 70W ADP 65DB BE LiteON 70W PA1700 02AC Battery Sanyo Li ion 8 c...

Page 125: ...dem 744L1075 TDK K56Kflex Data FAX Modem DF5633 Xircom Credit Card Modem 56 CM 56 USR Megahertz 56K Modem XJ1560 Omron ME5614E Fax Data Modem ME5614E IBM 56K Double Jack Modem P N02K4197 ISDN USR Megahertz ISDN 128K CC128ST IBM ISDN Internet PC card I O Peripheral I O Display Acer 211c 72211c Acer View 76i 7176i ViewSonic PF790 IBM 9514 B04 TFT monitor 9524B03 9514B04 Compaq Color monitor V70 NEC ...

Page 126: ...I O USB Joystick Microsoft Sidewinder Precision Pro USB 326 00069 USB Rockfire Avant Garde Flightstick 81000369 I O USB Camera Acer USB Video Capture Kit DVC V6 Intel Digital Camera Kodac DVC 300 Digital Video Camera IBM PC Camera 51091000854 I O Adapter PCMCIA SCSI Adaptec SlimSCSI APA 1460 Adaptec 1480A slim SCSI CB PCMCIA CD ROM IBM Portable 20x Speed CD ROM Drive w sound JP 1969011 5559 201 Pa...

Page 127: ... 98 EASports Support DirectX5 Star Wars Rogue Squadron LucasArts Blood2 The Chosen Monolith NBA Live 2000 Support DirectX6 1 Mindtown Madness Support DirectX6 0 Quake III Support Open GL WW II Fighters Support Open GL Decent 3 Support Open GL DemonStar Support Direct Music Item Specifications ...

Page 128: ...118 Appendix B ...

Page 129: ...ebook Desktop and Server models including Service guides User s manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Tr...

Page 130: ...120 Appendix C ...

Page 131: ... indicator 11 CardBus 25 Check Procedures 78 Battery 80 Diskette Drive 78 External CD ROM Drive 78 Keyboard 79 Memory 79 Power Adapter 80 Power System Checkout 79 Touchpad 81 computer on indicator 11 Core logic 25 CPU core voltage 20 I O voltage 20 package 20 Removing 65 type 20 D DIMM 20 Combinations 21 external 58 package 20 removing 58 Speed 20 voltage 20 Disassembly Battery Pack 57 CD ROM DVD ...

Page 132: ...20 LAN Modem Combo 21 LCD 26 DC AC LCD Inverter 26 LCD Bezel Removing 71 72 LCD Bracket Removing 73 M Machine Disassembly 53 Main Board Removing 68 Mechanical Specification 29 media access on indicator 11 Memory Address Map 29 Memory Address Map 29 Memory Check 79 Microsoft Windows XP Environment Test 110 Model Number Definitions 107 Modem 21 Modem Combo Card external 59 Modem Power Cable Removing...

Page 133: ...ck Diagram 3 Layout 4 System Check Procedures 78 System Diagnostic Diskette 48 System Memory 20 System Utilities 31 System Utility Diskette 45 T Temperature 28 Test Compatible Components 109 touchpad hotkey 15 Touchpad Check 81 TouchPad Module Removing 66 Troubleshooting 77 U Undetermined Problems 88 USB 25 utility BIOS 31 V Video 23 Resolutions 24 Video controller 25 ...

Page 134: ...124 Index ...

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