Acer TravelMate 620 Series User Manual Download Page 66 | Manualshive

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Acer TravelMate 620 Series User Manual Download Page 66

This chapter instructs you on how to deal with
common system problems. Read it before
calling a technician if a problem occurs.
Solutions to more serious problems require
opening up the computer. Do not attempt to
open the computer by yourself. Contact your
dealer or an authorized service center for
assistance.

key link: www.acersupport.com

TM620-e.book Page 58 Tuesday, October 16, 2001 11:22 AM

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Summary of Contents for TravelMate 620 Series

Page 1: ...TravelMate 620 series User s guide TM620 e book Page i Tuesday October 16 2001 11 22 AM...

Page 2: ...uld include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mec...

Page 3: ...ormation about the computer so read it thoroughly If you ever need to print out a copy this User s guide is also available in PDF Portable Document Format Follow these steps 1 Click on Start Programs...

Page 4: ...omputer then click Turn Off Use the power switch Note You can also use the power switch to perform power management functions See Windows help for more information Use the customized functions for pow...

Page 5: ...avy shock and vibration Do not expose the computer to dust and dirt Never place objects on top of the computer to avoid damaging the computer Do not slam the computer display when you close it Never p...

Page 6: ...nd servicing When cleaning the computer follow these steps 1 Power off the computer and remove the battery pack 2 Disconnect the AC adapter 3 Use a soft cloth moistened with water Do not use liquid or...

Page 7: ...Adjusting the volume 27 Power management 28 Moving around with your TravelMate 29 Disconnecting from the desktop 29 Moving around 29 Taking the computer home 30 Traveling with the computer 32 Travelin...

Page 8: ...asked questions 59 Troubleshooting tips 62 Error messages 63 Requesting service 64 International Traveler s Warranty ITW 64 Before you call 64 Appendix A Specifications 67 Appendix B Notices 73 TM620...

Page 9: ...Getting to know your TravelMate TM620 e book Page 1 Tuesday October 16 2001 11 22 AM...

Page 10: ...e versatility power management features and multimedia capabilities with a unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner TM62...

Page 11: ...Also called LCD liquid crystal display displays computer output 2 Status indicators LEDs light emitting diode that turn on and off to show the status of the computer its functions and components 3 La...

Page 12: ...Interfaces with infrared devices e g infrared printer IR aware computer 7 Speakers Outputs sound 8 Palmrest Comfortable support area for your hands when you use the computer 9 Keyboard Inputs data int...

Page 13: ...omputer 8 Smart Card slot Slot for Smart Card interface with pre boot authentication system Item Description 1 AcerMedia drive Houses a removable media drive module 2 AcerMedia indicator Lights up whe...

Page 14: ...r security lock Item Description 1 Power jack Connects to an AC adapter 2 USB port Connects to Universal Serial Bus devices e g USB mouse USB camera 3 S video Connects to a television or display devic...

Page 15: ...e out jack Connects to audio line out devices e g speakers headphones 8 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 9 Modem jack Connects to a phone line 10 Network j...

Page 16: ...r removal or swapping 3 AcerMedia bay Houses an AcerMedia drive module 4 Personal identification slot Insert a business card or similar sized identification card to personalize your computer 5 Battery...

Page 17: ...isk bay Houses the computer s hard disk secured by a screw 9 Hard disk protector Protects the hard disk from accidental bumps and vibration Item Description TM620 e book Page 9 Tuesday October 16 2001...

Page 18: ...y Thin Film Transistor TFT liquid crystal display LCD displaying 16 bit high color up to 1024 x 786 eXtended Graphics Array XGA resolution for 13 3 and 14 1 and 1400 x 1050 Super eXtended Graphics Arr...

Page 19: ...4 port Optional InviLink 802 11b wireless LAN Human centric design and ergonomics Internet 4 way scroll button Sleek smooth and stylish design Full sized keyboard Ergonomically centered touchpad point...

Page 20: ...r is closed Icon Function Description Wireless communication Lights when the Wireless LAN capabilities are enabled Power Lights when the computer is on Sleep Lights when the computer enters Standby mo...

Page 21: ...13 Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Icon Function Description TM620 e book Page 13 Tuesday October 16 2001 11 22 AM...

Page 22: ...acters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when...

Page 23: ...onnected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad Desired access Num lock on Num lock off Number keys on embedded keypad...

Page 24: ...ightness volume output and the BIOS Utility Key Description Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar butt...

Page 25: ...management scheme used by the computer function available if supported by operating system See Power management on page 28 Fn F4 Sleep Puts the computer in Sleep mode See Power management on page 28 F...

Page 26: ...set up Windows For the Euro symbol to work the keyboard layout has to be set to United States International Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the...

Page 27: ...1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English United States is...

Page 28: ...five launch keys is the wireless communication button For more information on this feature please refer to the wireless communication manual Launch key Default application P1 User programmable P2 User...

Page 29: ...he server name where you get your email for example JohnSmith hotmail com the Mail Server is hotmail com Aside from the email checking function there is a mail button that is used to launch the email...

Page 30: ...ou can press Fn F7 to disable the touchpad Touchpad basics The following items teach you how to use the touchpad Move your finger across the touchpad to move the cursor Press the left 1 and right 3 bu...

Page 31: ...the touchpad s responsiveness Function Left button Right button Center buttons Tap Execute Click twice quickly Tap twice at the same speed as double clicking a mouse button Select Click once Tap once...

Page 32: ...needs This is where your programs and data are stored AcerMedia drive The AcerMedia bay accepts a wide variety of optional media drive modules for use with your computer These optional items include...

Page 33: ...movie disc then close the DVD tray Important When you launch the DVD player for the first time the program asks you to input the region code DVD discs are divided into 6 regions Once your DVD drive is...

Page 34: ...gion into the DVD ROM drive Please refer to the online help for more information Region code Country or region 1 U S A Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan Korea Sout...

Page 35: ...re audio ports on the rear of the computer See Rear view on page 6 for more information on connecting external audio devices Adjusting the volume Adjusting the volume on the computer is as easy as pre...

Page 36: ...deo memory If no activity is detected for a period of time called an inactivity timeout the computer stops some or all of these devices in order to conserve energy This computer employs a power manage...

Page 37: ...isconnect the Kensington lock if you are using one to secure the computer Moving around when you are just moving within short distances for example from your office desk to a meeting room Preparing th...

Page 38: ...meetings If your meeting will last longer than 4 hours or if your battery is not fully charged you may want to bring the AC adapter with you to plug in your computer in the meeting room If the meeting...

Page 39: ...computer to excessive heat Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the com...

Page 40: ...k s AcerMedia drive module s Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guideline...

Page 41: ...Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC vo...

Page 42: ...he notch and turn the key to secure the lock Some keyless models are also available Using the Smart Card This software includes the following components PlatinumPAS PlatinumSecure and PlatinumKey Toge...

Page 43: ...he Internet with Microsoft or Netscape web browsers A slot for your Smart Card is located on the left panel of the computer This new security feature helps you boot up your computer with all your sett...

Page 44: ...l the application as follows 1 Insert your System CD and reinstall from it 2 Follow the onscreen instructions To enable the Smart Card security feature please refer to your Smart Card user manual Runn...

Page 45: ...s privacy protection needs of many different users Disable Smart Card Authentication When Disable PlatinumPAS is selected the PlatinumPAS Preboot Authentication System will be disabled When Disable Pl...

Page 46: ...te that five users can be registered on one PC If you registered as the Primary User ONLY you can add remove other users If you registered as a regular user other registered users could add remove you...

Page 47: ...e 360 Degree Web secure website server Information in PlatinumKey like the one in My Info and Credit Cards can be transferred to other applications using the drag and drop method simply point the curs...

Page 48: ...e PlatinumKey PlatinumKey provides a list of all the logon pages that you have stored To go directly to any site on the list either double click it or select it and click the Go button Also you can cl...

Page 49: ...Setup Password is set the following prompt appears when you press F2 to enter the BIOS Utility at boot up Type the Setup Password and press Enter to access the BIOS Utility When the Power on Password...

Page 50: ...s the following message or symbol appears Slide and hold the power switch for four seconds to shut down the computer Then turn on the computer again and try again If you fail to enter the Hard Disk Pa...

Page 51: ...2 Customizing my computer TM620 e book Page 43 Tuesday October 16 2001 11 22 AM...

Page 52: ...et acquainted with the advanced features of your computer In this chapter you will learn how to add options upgrade components for better performance and customize your computer key link accessories a...

Page 53: ...your online guide for more details Fax data modem Your computer have a built in V 90 56Kbps AC 97 Link fax data modem Warning This modem port is not compatible with digital phone lines Plugging this...

Page 54: ...r of the computer to a network jack or hub on your network Fast infrared The computer s fast infrared FIR port allows you to do wireless data transfer with other IR aware computers and peripherals suc...

Page 55: ...rial Bus USB port is a high speed serial bus which allows you to connect and daisy chain USB peripherals without taking up precious system resources Your computer has two ports available TM620 e book...

Page 56: ...hance the usability and expandability of the computer These cards should have a PC Card logo on them PC Cards formerly PCMCIA are add on cards for portable computers giving you expansion possibilities...

Page 57: ...d manual for details Ejecting a PC Card Before ejecting a PC Card 1 Exit the application using the card 2 Left click on the PC Card icon on the taskbar and stop the card operation 3 Press the slot eje...

Page 58: ...performance Note Contact your authorized dealer if you decide to perform a key component upgrade Memory upgrade Memory is expandable to 1 GB employing 128 256 512 MB industry standard soDIMMs Small Ou...

Page 59: ...the slot a then gently press it down b until it clicks into place 4 Replace the memory cover and secure it with the screw 5 Reinstall the battery pack and reconnect the AC adapter 6 Turn on the compu...

Page 60: ...re you can swap the modules You can swap the AcerMedia drive with any optional AcerMedia modules First slide the AcerMedia release latch as shown in the illustration a Then remove the optical drive fr...

Page 61: ...ws current hardware configurations To start the Notebook Manager press Fn F2 or follow these steps 1 Click on Start Programs then Notebook Manager 2 Select the Notebook Manager application to run the...

Page 62: ...t the 802 11b wireless LAN is set to Always On You can manually switch off the 802 11b wireless LAN by pressing the button Manually turning off 802 11b wireless LAN does not change this default settin...

Page 63: ...e instructions on how to turn off 802 11b wireless LAN and click on OK BIOS Utility The BIOS Utility is a hardware configuration program built into your computer s BIOS basic input output system Your...

Page 64: ...ter 56 To activate the BIOS Utility press F2 during the POST power on self test while the TravelMate logo is being displayed See your online guide for more information TM620 e book Page 56 Tuesday Oct...

Page 65: ...3 Troubleshooting my computer TM620 e book Page 57 Tuesday October 16 2001 11 22 AM...

Page 66: ...technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an authorized service center fo...

Page 67: ...hpad to resume Is a non bootable non system diskette in the floppy drive Remove or replace it with a system diskette and press Ctrl Alt Del to restart the system The operating system files may be dama...

Page 68: ...ws look at the volume control speaker icon on the taskbar If it is crossed out click on the icon and deselect the Mute option The speakers may be turned off Press Fn F8 to turn the speakers on this ho...

Page 69: ...ring the POST press F2 to access the BIOS Utility and verify that the infrared port is enabled Make sure both devices are IrDA compliant The printer does not work Check the following Make sure that th...

Page 70: ...that delivers onscreen error message reports to help you solve problems If the system reports an error message or an error symptom occurs see Error messages on page 63 If the problem cannot be resolve...

Page 71: ...Boot Failure Insert a system bootable diskette into the floppy drive A then press Enter to reboot Equipment Configuration Error Press F2 during POST to enter the BIOS Utility then press Esc to exit an...

Page 72: ...e traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide There are two ways to access Acer for technical support and information Interne...

Page 73: ..._____________________________ ______________________________________________ Telephone number ____________________________ Machine and model type _______________________ Serial number ________________...

Page 74: ...3 Troubleshooting my computer 66 TM620 e book Page 66 Tuesday October 16 2001 11 22 AM...

Page 75: ...Appendix A Specifications TM620 e book Page 67 Tuesday October 16 2001 11 22 AM...

Page 76: ...This appendix lists the general specifications of your computer TM620 e book Page 68 Tuesday October 16 2001 11 22 AM...

Page 77: ...1024 x 786 eXtended Graphics Array XGA resolution for 13 3 and 14 1 and 1400 x 1050 Super eXtended Graphics Array SXGA resolution for 15 4X AGP bus with 3D acceleration Simultaneous LCD and CRT displa...

Page 78: ...ut jack 3 5mm mini jack One audio line in jack 3 5mm mini jack Two USB ports One FIR port IrDA One expansion connector One Smart Card slot Weight and dimensions 2 67 kg 5 9 lbs with battery and optica...

Page 79: ...s 128 256 512 MB memory upgrade modules Additional Li Ion battery pack Additional AC adapter DVD CD RW module includes DVD playback software EasyPort port replicator External battery charger InviLink...

Page 80: ...Appendix A Specifications 72 TM620 e book Page 72 Tuesday October 16 2001 11 22 AM...

Page 81: ...Appendix B Notices TM620 e book Page 73 Tuesday October 16 2001 11 22 AM...

Page 82: ...This appendix lists the general notices of your computer TM620 e book Page 74 Tuesday October 16 2001 11 22 AM...

Page 83: ...into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to o...

Page 84: ...a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be...

Page 85: ...where persons will walk on the cord 8 If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extens...

Page 86: ...approved or its equivalent Maximum length is 15 feet 4 6 meters Laser compliance statement The CD or DVD drive used with this computer is a laser product The CD or DVD drive s classification label sho...

Page 87: ...enderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion VAROITUS P risto voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suositte...

Page 88: ...and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authoriz...

Page 89: ...ffice 31 taking home 30 traveling internationally 32 traveling on local trips 32 troubleshooting 58 turning off iv Wireless Communication indica tor 12 connections network 46 connectivity options port...

Page 90: ...61 startup 59 troubleshooting 58 Q questions setting location for modem use 61 S safety CD ROM 78 FCC notice 75 general instructions 76 modem notices 76 scroll lock 14 security keylock 34 passwords 40...

Page 91: ...83 V view front 4 left 4 rear 6 right 5 volume adjusting 27 W warranty International Traveler s Warran ty 64 Windows keys 16 TM620 e book Page 83 Tuesday October 16 2001 11 22 AM...

Page 92: ...84 TM620 e book Page 84 Tuesday October 16 2001 11 22 AM...

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