Acer TravelMate 4010 Series Service Manual Download Page 82

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Chapter 4

Index of Error Messages

Error Message List

Error Messages

FRU/Action in Sequence

Struck Key

See “Keyboard or Auxiliary Input Device Check” on page 70

System CMOS checksum bad - Default
configuration used

RTC battery
Run BIOS Setup Utility to reconfigure system, then reboot system.

Real time clock error

RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main board

Previous boot incomplete - Default configuration
used

“Load Default Settings” in BIOS Setup Utility.
RTC battery
Main baord

Invalid System Configuration Data

“Load Default Settings” in BIOS Setup Utility.
Main board

Operating system not found

Enter Setup and see if fixed disk and drive A are properly identified.
Dikette drive
Hard disk drive
Main board

Summary of Contents for TravelMate 4010 Series

Page 1: ...Acer TravelMate 4010 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 4010 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...anced 40 Security 42 Boot 46 Exit 47 BIOS Flash Utility 48 Cear BIOS Password SOP 48 Cear HDD Password SOP 48 Chapter 3 Machine Disassembly and Replacement 51 General Information 52 Before You Begin 52 Disassembly Procedure Flowchart 54 Removing the Battery Pack 56 Removing the HDD Module the Memory and the Wireless LAN Card the Thermal Module and the CPU ODD Module and LCD Module 57 Removing the ...

Page 8: ...skette Drive Check 70 External CD ROM Drive Check 70 Keyboard or Auxiliary Input Device Check 70 Memory check 70 Power System Check 71 Touchpad check 72 Power On Self Test POST Error Message 73 Index of Error Messages 74 Phoenix BIOS Beep Codes 76 Index of Symptom to FRU Error Message 80 Intermittent Problems 84 Undetermined Problems 85 Chapter 5 FRU Field Replaceable Unit List 87 Exploded Diagram...

Page 9: ...lution T 3D graphics support T Simultaneous display on LCD and CRT monitor and other display devices like projector support T Automatic LCD dim feature that automatically decides the best settings for your display and conserves pwer T Dual indenpendent display Multimedia T 16 bit high fidelity AC 97 stereo audio T Built in microphone and dual speakers T Built in microphone T High speed DVD CD RW C...

Page 10: ...th scroll function T Acer FineTouchTM keyboard with a 5 degree curve Expansion T One Type II CardBus PC Card slot T Upgradeable memory modules I O Ports T One Type II PC Card slot T One RJ 11 phone jack V 92 56Kbps modem T One RJ 45 network jack T One DC in jac AC adapter T One external monitor port T One speaker headphone out jack 3 5mm mini jack T One audio line in jack 3 5mm mini jack T One mic...

Page 11: ...T USB4 Page 15 Page 12 MINI PCI BROADCOM CONEXANT 20493 21 MAX9750 Page 14 AMP 20468 31 SPEKER Page 13 Page 13 LINE IN Page 13 MIC IN CONEXANT PS2 HOST BUS 400MHz LPC NS SIO 87383 NS Page 18 Page 16 IrDA Page 16 DOCKING Print Port Page 16 DOCKING COM Port LVDS RGB Page 15 DOCKING 2 USB PORT USB0 1 PCMCIA 1394 3 IN 1 1394 Page 11 3 IN 1 Page 11 5788M TRANSFORMER BOTHHAND CYPRESS CLOCK S S IC91718 P...

Page 12: ...ctor 7 No 3 in 1 Connector for TM4010 2 Bluetooth Board Connector 8 Speaker Connector 3 LCD Cable Connector 9 Internal Microphone Connector 4 LED Board Connector 10 Modem Board Connector 5 Lid Switch 11 Touchpad Board Connector 6 Modem Cable Connector ...

Page 13: ...ctor 19 Microphone in Connector 5 Main Battery Connector 20 USB Connector 6 ODD Connector 21 No IEEE 1394 Connector for TM4010 7 Media Bay Connector 22 PCMCIA 8 Mini PCI Slot 23 USB Connector 9 Second Battery Connector 24 CPU Socket 10 RTC Battery Connector 25 USB Connector 11 DDR DIMM Connector 26 No S Video for TM4010 12 HDD Connector 27 RJ45 and RJ11 Connector ...

Page 14: ...6 Chapter 1 13 No IR for TM4010 28 LAN Cable Connector 14 Bluetooth Switch 29 FAN Connector 15 Wireless Switch 30 LAN Cable Connector ...

Page 15: ... Palmrest Comfortable support area for our hands when you use the computer 5 Click buttons Left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Touchpad Touch sensitive pointing device which functions like a computer mouse Turns on the computer power 7 Status indicators Light Emitting Diodes LEDs that tu...

Page 16: ...8 Chapter 1 9 Power button Turns the computer on and off ...

Page 17: ...tooth is enabled 5 Wireless communication Indicates status of wireless LAN communi cation 6 Line in Mic in jack Accepts audio line in devices e g audio CD player stereo walkman 7 Line in MIc in jack Accepts audio line in devices e g audio CD player stereo walkman 8 Speaker Line Out Headphone jack Connects to audio line out devices e g speakers headphones 9 USB 2 0 port Connects to Universal Serial...

Page 18: ... on the optical drive type 2 LED indicator Lights up when the optical drive is active 3 Emergency eject hole Ejects the optical drive tray when the computer is turned off 4 Optical drive eject button Ejects the optical drive tray from the drive 5 AcerMedia bay Manufacturing option Houses an AcerMedia drive module ...

Page 19: ...t Connects to one Type II CardBus PC Card 3 Two USB 2 0 ports Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 4 Ethernet RJ 45 Port Connect to an Ethernet 10 100 based network 5 Modem RJ 11 Port Connects to a phone line 6 Ventilation slots Enable the computer to stay cool even after prolonged use ...

Page 20: ... Icon Item Description 1 Power jace Connects to an AC adapter 2 External display port Connects a display device e g external monitor LCD projector 3 Security keylock Connects to a Kensington compatible computer security lock ...

Page 21: ...ruct the opening of the fan 2 Battery lock Locks the battery in place 3 Memory compartment Houses the computer s main memory 4 Hard disk bay Houses the computer s hard disk secured by a screw 5 Battery release latch Unlatches the battery to remove the battery pack 6 Battery bay Houses the computer s battery pack ...

Page 22: ...n Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Media Activity Lights when the disc or AcerMedia is activated Bluetooh Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication Power Lights up when the computer is on Battery Lights up when the battery is being charged ...

Page 23: ...d are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press w and y respecti...

Page 24: ...hes the Start menu It can also be used with other keys to provide a variety of function Tab Activates next taskbar button E Explores My Computer F1 Opens Help and Support F Opens the Find All Files dialog box M Minimizes all windows j M Undoes the minimize all windows R Displays the Run dialog box Application key This key has the same effect as clicking the right mouse button it opens the applicat...

Page 25: ...e Acer eManager set by the Acer Empowering key Fn F3 Acer ePowerManagement Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering key Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen...

Page 26: ...18 Chapter 1 Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decreases the screen brightness Hot Key Icon Function Description ...

Page 27: ...directly press the Euro symbol at the bottom right of the keyboard or hold Alt Gr and then press the 5 at the upper center of the keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the dollar sign at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system ve...

Page 28: ...Acer Empowering Key to run the Acer EManager The mail and Web browser are default for Email and Internet programs but can be reset by users To set the mail Web browser and programmable keys run the acer Launch Manager Launch Key Default application P User programmable e Acer eManager application user programmable Web browser Internet browser application user programmable Mail Email application use...

Page 29: ...s the features of Wireless and Bluetooth However the Wireless and Bluetooth keys cannot be set by users Description Default application Bluetooth communications Lights to indicate the status of Bluetooth optional communications Wireless communications Lights to indicate the status of wireless LAN optional communications ...

Page 30: ...ress the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 2 button top bottom left and right to scroll Function Left Button Right Button Scroll Button Tap Execute Click twice quickly Tap twice at the sam...

Page 31: ... and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Scroll Click and hold the button in the desired direction up down left right Function Left Button Right Button Scroll Button Tap ...

Page 32: ...ootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 2MB for Intel Pentium M processor at 1 5 1 6GHz Dothan TravelMate 4010 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller Intel 855GME built i...

Page 33: ...1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1125MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset Broadcom BCM4401 Supports LAN protocol 10 100Mbps LAN connector type RJ45 LAN connector location Right panel Features Integrated 10 100 BASE T transceiver Wake on LAN supp...

Page 34: ... for TM2320 4010 Item Specification Chipset Intel Data throughput 11 54 Mbps Protocol 802 11 a b g Interface Mini PCI type II Hard Disk Drive Interface Item Specification Vendor Model Name HGST HTS424030M9AT00 Toshiba Pluto MK3025GAS HGST HTS424040M9AT00 Toshiba Pluto MK4025GAS HGST MORAGA IC25N060ATMR04 0 Toshiba Pluto MK6025GAS HGST MORAGA IC25N080ATMR04 0 Toshiba Pluto MK8025GAS Capacity MB 300...

Page 35: ...ytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border DVD RW DVD RAM 2 6GB 4 7GB CD CD DA CD ROM CD ROM XA CD R CD RW Photo Multisession Video CD CD Extra CD CD test Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirem...

Page 36: ... Voltage 5 V 5 Operating Audio Interface Item Specification Audio Controller Conexant CX20468 31 Audio onboard or optional Built in Mono or Stereo Stereo Resolution 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter Compatibility AC97 Mixed sound source Line in CD Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz 48K byte for AC97 interface Internal microph...

Page 37: ...fication Chipset TI PC7411 Number of IEEE 1394 port 1 Location Right side Connector type IEEE 1394 PCMCIA Port Item Specification PCMCIA controller TI PC7411 Supports card type Type II Number of slots One type II Access location Right panel Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Item Controller Core logic Intel 855GME ICH4 TravelMate 4010 V...

Page 38: ...ge voltage 16 8 0 2v LCD 14 1 inch There is no 14 1 LCD for this model Item Specification Vendor model name AU B141XG05 CMO N141XB L01 QDI QD141XLH12 Screen Diagonal mm 357 14 1inch 14inch 360 14 1inch Active Area mm 285 7 H x214 3 V 285 7 H x214 3 V 285 7 H x214 3 V Display resolution pixels XGA 1024x768 XGA 1024x768 XGA 1024x768 Pixel Pitch 0 279 H x0 279 H mm 0 279 H x0 279 H mm 0 279 H x0 279 ...

Page 39: ...68 XGA Pixel Pitch 0 297x0 297 0 099x0 297 0 297x0 297 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe Display Mode Normally White Normally White Normally White Typical White Luminance cd m2 also called Brightness 180 5 point average 150 5 point average 160 150 Luminance Uniformity N A N A 70 Contrast Ratio 300 300 250 Response Time Optical Rise Time Fall Time m...

Page 40: ...l Time msec 10 30 typ 30 30 5 20 Nominal Input Voltage VDD 3 3V 3 3V 3 3V Typ Typical Power Consumption watt 4 6 for backlight unit only N A 4 38 Weight 585 580 585 Physical Size mm 317 3x242 1x6 0 317 3x242 1x6 0 344x222 0x6 35 max Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS Support Color 262K 262K 262K colors RGB 6 bit data driver Viewing Angle degree Horizontal Right Left ...

Page 41: ...shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernate state System saves all system states and data onto the dis...

Page 42: ...34 Chapter 1 ...

Page 43: ...ce without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor 1 70Ghz CPU Speed System BIOS Ver 3A01 VGA BIOS Ver Montara GME3360 KBC Ver PQ1A24 Serial Number 1...

Page 44: ...d this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters ar...

Page 45: ...rial number of devices installed on secondary IDE master Serial Number This field displays the serial number of this unit UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor 1 70Ghz CPU Speed System BIOS Ver 3A01 VGA BIOS Ver Montara GME3360 KBC Ver PQ1A24...

Page 46: ...y Info Main Advanced Security Boot Exit Item Specific Help System Time 05 34 07 System Date 07 23 2004 System Memory 640 KB Extended Memory 238MB Video Memory 16MB Quiet Boot Enabled Power on Display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and...

Page 47: ...en is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously ena...

Page 48: ...CP EPP Output only or Bi directional Base I O address Sets the I O address of the parallel port 378 278 Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP DMA3 DMA1 PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Internal Tou...

Page 49: ...pport Enable for use with a non USB aware Operating System such as DOS or UNIX Option Disabled or Enabled Hard Disk Recovery Enables or disables Hard Disk to Hard Disk system Recovery by pressing Fn F10 key during POST Option Disabled or Enabled Parameter Description Options ...

Page 50: ...visor Password Password on Boot Disabled When shown as Locked the hard drive password currently can not be changed or disabled To change or disable it turn off the system and enter Setup immediately after turning it back on Press Enter to input change or disable hard drive passwords F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and ...

Page 51: ... password Clear or Set Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unaut...

Page 52: ...ord and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password ...

Page 53: ...assword setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 54: ...ixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help Floppy Devices Hard Drive and indicate device categories Use Enter to expand collapses Boot order is top down using only the top device in each category Use F6 and F5 to move highlighted item up and down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Ne...

Page 55: ...etup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 56: ...run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the Phlash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The Phlash utility has auto execution function Cear BIOS Passw...

Page 57: ...master password PhoenixBIO S Setup U tility Info M ain Advanced Security Boot Exit Item specific H elp Supervisor Passw ord Is C lear U ser P assw ord Is C lear Prim ary Passw ord Is C lear H D D M aster ID 53206418 Set Supervisor P assw ord Enter Set U ser Passw ord Enter Set H D D Passw ord Enter Passw ord on Boot D isabled F1 H elp Select Item F5 F6 C hange Values F9 S etup defaults Esc Exit Se...

Page 58: ...50 Chapter 2 ...

Page 59: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 60: ...he image below is for your reference Please pay attention to the explanation below The screws that secure heatsink cover MIni PCI cover and HDD cover are with the covers There is no need to worry about mix them up However please notice that you have to group the screws on the following locations together There are twenty screws holding the bottom case to upper case but some screws are inside the s...

Page 61: ...86 T23V7 010 Remove the heatsink cover then you will see 1 M2 5 6 Part number 86 T23V7 010 Remove the HDD cover then you will see 1 M2 5 3 Part number 86 T25V7 012 Detach the HDD module then you will see 1 M2 5 3 Part number 86 T25V7 012 Remove the battery then you will see 1 Screw Type Location Quantity ...

Page 62: ...t order Start Battery HDD Cover ODD Module RAM Wireless Cover 2 2 HDD Module Wireless LAN Card Memory IO Bezel E 2 2 Heatsink Cover special screw for thermal 3 Ex1 Thermal Module CPU ODD Connector Board ODD Holder ODD Drive 2 back side 4 left right side E 3 Middle Cover B 2 Keyboard 4 right and left hinges LCD Module B 2 Switch Board B 5 E 16 B 2 Lower and Upper Case Assembly Upper Case Assembly L...

Page 63: ...ZN NYLOK D SCREW M2 0X5 I NI NYLOK E SCREW MM25060IL69 F SCREW M2 0 5 I NI NYLOK G SCREW M2 0X2 5 I NI NYLOK H SCREW I2 3M NIHY M2L3 I SCREW M1 7 3 0 I BK J SCREW I3 3 5M NIH M3L3 5 4 screw pads M 4 LCD Bezel 6 hinges 2 brackets LCD Inverter LCD Assembly LCD Cover 4 LCD Module LCD LCD Cable LCD Brackets Antenna set ...

Page 64: ...56 Chapter 3 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch as shown then remove the battery pack ...

Page 65: ...then remove it Removing the Memory and the Wireless LAN Card 1 Remove the two screws that secure the RAM Wireless cover 2 Remove the RAM Wireless cover 3 Pop up the memory then remove it 4 Disconnect the auxiliary and the main wireless antennae 5 Pop the wireless LAN card then remove it Removing the Thermal Module and CPU 1 Remove the two screws holding the IO bezel 2 Then remove the IO bezel 3 Re...

Page 66: ... four screws that secure the thermal module 7 Pull the thermal module outwards then remove it NOTE The edge of the thermal module as shown is very sharp Be very careful as you remove the thermal module 8 Use a flat bladed screwdriver to release the CPU lock 9 Remove the CPU from the socket carefully ...

Page 67: ...ew that fastens the ODD module 6 Turn over the notebook computer then detach the ODD module carefully NOTE When you reattach the ODD please make sure you attach the ODD module completely to the main unit Otherwise you can not fasten the screw and the screw may damage the main board Removing the LCD Module 1 Remove the three screws holding the keyboard cover 2 Open the LCD module as the picture sho...

Page 68: ... disconnect the keyboard cable then remove the keyboard 5 Pull out the antenna set with a tweezers then take out the antenna set from the main unit 6 Disconnect the LCD coaxial cable 7 Remove the four screws holding the right and the left hinge Two on each side 8 Then detach the LCD module from the main unit ...

Page 69: ...e 5 Remove the five screws that secure the upper case 6 Remove the eighteen screws on the bottom as shown 7 Detach the upper case assembly and place it next to the lower case assembly 8 Disconnect the microphone cable then remove the upper case assembly Disassembling the Upper Case Assembly 1 Disconnect the touchpad board to touchpad FFC 2 Disconnect the touchpad board to main board FFC 3 Then det...

Page 70: ...move the touchpad board to touchpad FFC from the uppwer case assembly 8 Remove the four screws holding the touchpad bracket 9 Detach the touchpad bracket from the upper case assembly 10 Remove the touchpad from the upper case 11 Remove the two screws that secure the bluetooth module 12 Disconnect the bluetooth module then remove it Disassembling the Lower Case Assembly ...

Page 71: ...at secure the main board 7 Remove the two screw nuts as shown 8 The you can detach the main board from the upper case 9 Remove the three screws that secure the VGA heatsink 10 Remove the VGA heatsink from the main board as shown 11 Remove the three in one cover from the lower case 12 Remove the two screws that secure the speaker set on one side 13 Then remove another two screws holding the speaker...

Page 72: ...64 Chapter 3 ...

Page 73: ...t 5 Remove the three screws holding the right hinge 6 Then remove the three screws that secure the left hinge 7 Remove one screw that secure the LCD bracket 8 Remove another screw holding the LCD bracket on the other side 9 Then detach the LCD panel from the LCD cover carefully 10 Remove the two screws holding the right bracket 11 Then remove the right bracket 12 Remove another two screws that tig...

Page 74: ...66 Chapter 3 13 Remove the left bracket as the picture shows 14 Tear off the tape fastening the LCD cable 15 Tear off the the LCD cable fastening the LCD cable then remove it ...

Page 75: ...olding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket Disassembling the Optical Drive Module 1 Remove the four screws as the picture shows 2 Remove the two screws that secure the optical disc drive and the ODD holder 3 Push the ODD holder as shown 4 Detach the ODD holder 5 Disconnect the ODD connector board then remove it ...

Page 76: ...68 Chapter 3 ...

Page 77: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 71 POST does not complete No beep or error codes are indicated Power On ...

Page 78: ...eyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard ...

Page 79: ... Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list T Check the Battery Pack on page 72 ...

Page 80: ... light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the ...

Page 81: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 85 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 82: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC battery Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk a...

Page 83: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 71 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 84: ...ze 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data ...

Page 85: ...Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IR...

Page 86: ...ematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear sc...

Page 87: ...Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Ful...

Page 88: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 89: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 90: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 91: ...ns see Undetermined Problems on page 85 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 92: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 93: ...the failure is operating correctly See Power System Check on page 71 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 94: ...86 Chapter 4 ...

Page 95: ...hange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts ...

Page 96: ...88 Chapter 5 Exploded Diagram ...

Page 97: ...DAPTER 65W 3 PIN LI SHIN SLS0335A 19V TBD Battery N S BATTERY SANYO LI ION 4S2P 4 4A 4UR18650F 2 QC140 TBD BATTERY PANASONIC LI ION 4S2P 4 4A CGR B 8B5AE TBD BATTERY SIMPLO LI ION 4S2P 4 4A 916 3020 TBD Boards 9 MODEM BOARD 54 T50V7 001 14 BLUETOOTH MODULE W ANTENNA 54 T48V7 001 N S WIRELESS LAN BOARD 802 11b g INTEL KI CAX01 005 12 LAUNCH BOARD 55 T50V7 001 31 TOUCH PAD BOARD 55 T50V7 002 ...

Page 98: ... PIN 27 A03V7 008 POWER CORD DANISH 3 PIN 27 A03V7 006 POWER CORD AF 3 PIN 27 T48V7 001 Case Cover Bracket Assembly 13 MIDDEL COVER ERGO W BUTTON Note The middle cover on the exploded diagram is non ergo for Aspire series 42 T50V7 001 10 UPPER CASE ERGO W TP TP BRACKET TP TO TP BOARD FFC CABLE Note The upper case on the exploded diagram is non ergo for Aspire series 60 T50V7 001 1 LOWER CASE W SPE...

Page 99: ...M M 1 7G 2M 400FSB uFCPGA2 SL7EP B 1 STEPPING KC N0001 735 INTEL PENTIUM M 1 8G 2M 400FSB uFCPGA2 SL7EN B 1 STEPPING KC N0001 745 INTEL PENTIUM M 2 0G 2M 400FSB uFCPGA2 SL7EM B 1 STEPPING KC N0001 755 Optical Disc Drive Module N S DVD ROM MODULE 8X QSI SDR 083 6M T51V7 008 DVD CDRW COMBO MODULE 24X QSI SBW 242C 6M T51V7 001 DVD CDRW COMBO MODULE KME UIDA 760 6M T51V7 002 DVD DUAL MODULE QSI SDW 04...

Page 100: ...2 T50V7 012 DVD SUPER MULTI BEZEL FOR KME 42 T50V7 013 DVD SUPER MULTI BEZEL FOR HLDS 42 T50V7 014 HDD Hard Disk Drive 24 30G HGST 2 5 4200 Moraga HTS424030M9AT00 13G1486 fw DA1017 KH 03007 006 Toshiba Pluto 30G 4200rpm MK3025GAS KH 03004 002 Seagate 30G ST93015A 2MB F W 4 05 KH 03001 001 40G HGST 2 5 4200 Moraga HTS424040M9AT00 13G1132 fw DA1017 KH 04007 010 Toshiba PLUTO 40G 4200rpm MK4025GAS KA...

Page 101: ... DARFON Swiss G KB T5007 011 TM4500 TM4000 TM2300 KEYBOARD DARFON Portuguese KB T5007 012 TM4500 TM4000 TM2300 KEYBOARD DARFON Arabic KB T5007 013 TM4500 TM4000 TM2300 KEYBOARD DARFON Belgium KB T5007 014 TM4500 TM4000 TM2300 KEYBOARD DARFON Sweden KB T5007 015 TM4500 TM4000 TM2300 KEYBOARD DARFON Czech KB T5007 016 TM4500 TM4000 TM2300 KEYBOARD DARFON Hungaian KB T5007 017 TM4500 TM4000 TM2300 KE...

Page 102: ...X38D81VC1CAB 6M T50V7 015 LCD MODULE 15 4 IN WXGA QDI QD15TL02 01 6M T50V7 019 20 LCD 14 1 IN TFT XGA AU B141XG05 LK 14105 006 LCD 14 1 IN TFT XGA QDI QD141XLH12 LK 14109 003 LCD 14 1 IN TFT XGA CMO N141XB L01 LK 1410D 003 LCD 15 TFT XGA AU B150XG01 V2 spwg B LK 15005 001 LCD 15 IN XGA QDI QDI150XL06 01 LK 15009 002 LCD 15 IN XGA HANNSTAR HSD150PX14 A07 LK 15007 009 LCD 15 IN XGA SAMSUNG LTN150XB ...

Page 103: ...D 15 IN 60 T50V7 004 LCD BEZEL W RUBBER PAD 15 4 IN 60 T50V7 006 Main Board 2 MAINBOARD 855GME M11 64MB W PCMCIA SLOT W O CPU MEMORY LB T5206 001 MAINBOARD 855GME UMA W PCMCIA SLOT W O CPU MEMORY LB T5306 001 Memory N S 256MB NANYA SO DIMM DDR333 256MB NT256D64SH8BAGM 6K 14u KN 25603 009 256M Infineon SO DIMM DDR333 HYS64D32020GDL 6 C 11u B Sample April M 09 04 by firm PO KN 25602 022 256M Infineo...

Page 104: ... T51V7 001 N S RUBBER FOOT 47 T50V7 002 N S LCD SCREW RUBBER PAD 47 T50V7 003 32 LCD BEZEL RUBBER PAD 47 T50V7 004 Screw N S SCREW M2 0X3 0 I NI NYLOK 86 A03V7 012 C SCREW I2 5 3M BNIH M2 5L3 86 T25V7 012 N S SCREW M2 5 4L BZN NYLOK 86 A03V7 006 N S SCREW M2 0X5 I NI NYLOK 86 T23V7 006 D SCREW MM25060IL69 86 A08V7 004 N S SCREW M2 0 5 I NI NYLOK 86 T23V7 010 K SCREW M2 0X2 5 I NI NYLOK 86 A03V7 00...

Page 105: ... 57 61 removing 57 61 Disassembly Battery Pack 55 LCD Module 65 Procedure Flowchart 54 Disassemblyt the Main Unit 62 Display 3 DVD ROM Interface 27 E Error Symptom to Spare Part Index 73 External CD ROM Drive Check 70 External Diskette Drive Check 70 F Features 1 Flash Utility 48 Floppy Disk removing the 65 FRU Field Replaceable Unit List 87 H Hard disk 26 HDD 26 Hot Keys 15 I Indicators 14 Interm...

Page 106: ...ocessor 24 S Second Level Cache 24 System Block Diagram 3 System Diagnostic Diskette 35 System Memory 24 System Utilities 35 System Utility Diskette 35 T Touchpad Check 72 Troubleshooting 69 U Undetermined Problems 85 USB 29 utility BIOS 35 V Video 28 ...

Page 107: ...Index 99 ...

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