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Chapter 3

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

NOTE: 

 TravelMate 3200 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may 

need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

NOTE: 

There are several types of screws used to secure bottom case and upper case assembly. The screws 

vary in length. Please refer the picture below, group the same type of screws together during service 
disassembling. Please also remember the screw location for each screw type. If you fasten the screw to 
the wrong location, the screw may be too long to damage the main board.

Summary of Contents for TravelMate 3200 Series

Page 1: ...Acer TravelMate 3200 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 3200 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...igating the BIOS Utility 36 Information 37 Main 38 Advanced 40 Security 41 Boot 45 Exit 46 BIOS Flash Utility 47 Chapter 3 Machine Disassembly and Replacement 49 General Information 50 Before You Begin 50 Disassembly Procedure Flowchart 51 Removing the Battery Pack 53 Removing the Wireless LAN Card the HDD Module the ODD Module and the LCD module 54 Removing the Wireless LAN Card 54 Removing the H...

Page 8: ...hpad check 68 Power On Self Test POST Error Message 69 Index of Error Messages 70 Phoenix BIOS Beep Codes 72 Index of Symptom to FRU Error Message 76 Intermittent Problems 80 Undetermined Problems 81 Chapter 5 Jumper and Connector Locations 83 Top View 83 Bottom View 85 Chapter 6 FRU Field Replaceable Unit List 87 Exploded Diagram 88 Appendix A Model Definition and Configuration 96 TravelMate 3200...

Page 9: ...her display devices like projector support T Automatic LCD dim feature that automatically decides the best settings for your display and conserves pwer T Dual indenpendent display Multimedia T 16 bit high fidelity AC 97 stereo audio T Built in dual speakers T Built in microphone T High speed DVD CD RW Combo or DVD Super Multi drive no DVD dual Connectivity T Built in 56Kbps fax data modem T Integr...

Page 10: ...Card slot T One RJ 11 phone jack V 90 92 T One RJ 45 jack for LAN Ethernet 10 100 1000 Base T T One 100 pin port replicator T One external monitor port T One line out jack 3 5mm minijack T One microphone jack 3 5mm minijack T One Infrared FIR port T One IEEE 1394 port T Two USB 2 0 ports T One 3 in 1 memory card reader MS MMC SD ...

Page 11: ...S3 S5 VCC_VID 1 25V switched power rail for DDR Termination off in S3 S5 1 25 VCC_CORE 266MHZ HCLK_CPU CPU CPU NB HCLK_MCH NB NB CPU CLK66_MCH NB NB AGP CLK66_AGP AGP AGP NB CLK66_ICH SB SB NB PCLK_ICH SB SB PCI DEVICE PCLK_SIO SIO SIO SB PCLK_551 EC EC SB PCLK_MINI MINI MINI SB PCLK_LAN LAN LAN SB PCLK_1394 1394 1394 SB CLK48_USB SB SB USB 14M_SIO SIO 14M_ICH SB SB SMBUS INTA Page 9 RJ11 Intel 85...

Page 12: ...4 Chapter 1 Board Layout Top View ...

Page 13: ... Modem Cable Connector 20 Touchpad Connector 8 LCD Connector 21 Keyboard Connector 9 Internal MIC Connector 22 QSB Cable Connector 10 Battery Connector 23 RTC battery Connector 11 FAN Connector 24 RJ45 Connector 12 Line out Connector 25 Power Jack 13 MIC Connector 26 Docking 14 Speaker Connector 27 3 in 1 Module Connector 15 DDR SO DIMM TOP ...

Page 14: ...6 Chapter 1 Bottom View ...

Page 15: ...Chapter 1 7 28 DDR SO DIMM BOT 31 PCMCIA Connector 29 HDD Connector 32 PCMCIA Slot 30 Mini PCI Slot ...

Page 16: ...to show the status of the computer s functions and components 4 Keyboard Inputs data into your computer 5 Palmrest Comfortable support area for your hands when you use the computer 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Touchpad Touch sensitive pointing device which function...

Page 17: ...Chapter 1 9 9 Microphone Internal microphone for sound recording ...

Page 18: ...t speakers deliver stereo audio output 2 Infrared port Interfaces with infrared devices e g infra red printer IR aware computer 3 Power indicator Lights when the computer is on 4 Battery indicator Lights when the battery is being charged 5 Bluetooth communications Indicates that optional Bluetooth is enabled 6 Wireless communication Indicates status of wireless LAN communi cation Note Item Descrip...

Page 19: ...hone line 4 USB port Connect to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 5 Ventilation slots Enable the computer to stay cool even after prolonged use 6 Speaker Line Out Headphone jack Connects to audio line out devices e g speakers headphones 7 Microphone jack Accepts input from external microphones or audio line in devices e g audio CD player stereo walkman Item Description ...

Page 20: ...tical drive eject button Ejects the optical drive tray from the drive 5 Eject button Ejects the PC Card from the slot 6 PC Card slot Connects to one Type II CardBus PC Card 7 3 in 1 card reader Accepts MS MMC and SD card Note The 3 in 1 card reader only supports one card at a time 8 USB 2 0 port Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 9 Network jack Connect to an ...

Page 21: ...ear Panel Icon Item Description 1 Expansion port Connects to I O port replicator or EasyPort expansion devices 2 External display port Connects to a display device e g external monitor LCD projector Item Description ...

Page 22: ...ory 2 Cooling fan Helps keep the computer cool Note Don t cover or obstruct the opening of the fan 3 Battery release latches Unlatches the battery to remove the battery pack 4 Battery bay Houses the computer s battery pack 5 Battery lock Locks the battery in place Bottom view Item Description Note 4 ...

Page 23: ...e two indicators at the front panel Even when the cover is closed the state or features can still b seen Icon Function Description Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Media Activity Lights when the disc or AcerMedia is activated Icon Function Description Icon Function Description ...

Page 24: ...16 Chapter 1 Icon Function Description Power Lights green when the power is on and orange when the computer is in standby mode Battery Lights orange when the battery is charging ...

Page 25: ...acters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press w and...

Page 26: ...eyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold j while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manner Desire...

Page 27: ...aunches the Start menu It can also be used with other keys to provide a variety of function Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j Windows logo key M Undoes Minimize All R Displays the Run dialog box Application key This key has the same effect as clicking the right mouse button it opens the application s context menu Key Description Tab E F1 F ...

Page 28: ... Empowering key Fn F3 Acer ePowerManagement Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering key Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Pr...

Page 29: ... Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decreases the screen brightness Alt Gr Euro Euro Types the Euro symbol Hot Key Icon Function Description ...

Page 30: ...e steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English United States is set to United States International If not select and click on ADD then select United States International and click on OK 5 Click on OK To type the Euro symbol 1 Locate the Euro symbol on...

Page 31: ... reset by users To set the mail Web browser and programmable keys run the acer Launch Manager In addition there are two launch keys at the front panel Even when the cover is closed you can easily access the features of Wireless and Bluetooth However the Wireless and Bluetooth keys cannot be set by users Launch Key Default application Email Email application user programmable Web browser Internet b...

Page 32: ...escription Default application Bluetooth communications Lights to indicate the status of Bluetooth optional communications Wireless communication Lights to indicate the status of wireless LAN optional communications ...

Page 33: ... 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 2 button top bottom left and right to scroll Function Left Button Right Button Scroll Button Tap Execute Click twice quickly Tap twice at the same speed as do...

Page 34: ... and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Scroll Click and hold the button in the desired direction up down left right Function Left Button Right Button Scroll Button Tap ...

Page 35: ...E 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 2MB for Intel Pentium M processor at 1 5 2 0GHz Dothan 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller Intel 855GME built in Memory size 0MB no on boa...

Page 36: ...B 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1125MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset BroadCom BCM5705M Supports LAN protocol 10 100 1000Mbps LAN connector type RJ45 LAN connector location Right panel Features Integrated 10 100 1000 BASE T tra...

Page 37: ...cation Chipset Intel Data throughput 11M 54M bps Protocol 802 11 b g Interface Mini PCI type II 3 in 1 card reader Item Specification Chipset ICSI1213 F64TQ Protocol support Smart Media Multi Media Card and Security Digital Hard Disk Drive Interface Item Specification Vendor Model Name HGST HTS424030M9AT00 Toshiba Pluto MK3025GAS HGST HTS424040M9AT00 Toshiba Pluto MK4025GAS HGST MORAGA IC25N060ATM...

Page 38: ...I Interface PIO mode DMA mode Ultra DMA mode MAX 8X CAV MAX 10800kB s MAX 4X CAV MAX 5400kB s MAX 24X CAV MAX 3600kB s 4X 8X CLV MAX 24X ZCLV 4X CLV 4X 8X 10X CLV 8X 10X CLV MAX 16X ZCLV 16 6MB s PIO mode4 16 6MB s Multi word mode2 33 3MB s Ultra DMA mode2 Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format DVD DVD ROM DVD Video DVD RAM 2 6GB 4 7GB DVD R DVD RW ver1 1 ...

Page 39: ...Item Specification Chipset ATI Mobility RADEON 9700 ATI M11 Package BGA 667 pin Interface AGP 4X Supports ZV Zoomed Video port Yes Video Memory Item Specification Chipset ATI Mobility RADEON 9700 ATI M11 Memory size 64MB memory on chip ATI M11 can also support VGA memory size to 128MB Interface DDR USB Port Item Specification Chipset ICH4 M USB Compliancy Level 2 0 OHCI USB 2 0 Number of USB port ...

Page 40: ...83 MODEM International LU97 Chipset Scorpio CSP1037B Bluetooth Broadcom BCM2035 Wireless 802 11 b Intel Wireless 802 11 b g Intel PCMCIA TI PCI4510 Audio RealTek ALC202 3 in 1 card reader ICSI1213 F64TQ Keyboard Item Specification Keyboard controller NS PC97551 Total number of keypads 84 85 key Windows logo key Yes Internal external keyboard work simultaneously 1 Plug USB keyboard to the USB port ...

Page 41: ...min 300 typ 300 min 450 typ Response Time Optical Rise Time Fall Time msec 15 10 6 17 typ 10 25 max Nominal Input Voltage VDD 3 3V not show Typical Power Consumption watt 5 3 4 03 for backlight unit Weight 400g w o inverter 420 Physical Size mm 299 W x228 H x5 5 D 299 W x228 H x5 2 D Electrical Interface R G B Data 3Sync Signals Clock 4 pairs LVDS 1 channel LVDS Support Color Native 262K colours 2...

Page 42: ... initiated shutdown All devices in the system are turned off completely Support LAN and modem ring wake up Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU Power Down VGA Power Down PCMCIA Power Down Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Power Down DRAM suspand Support LAN and modem ring wake up Save...

Page 43: ...2 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor 1 7GHz CPU Speed System BIOS Ver 3A06 VGA BIOS Ver ATI M11 008 017M 146 000 KBC Ver PQ1A27 Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number N A Product TravelMate 3200 Manufact...

Page 44: ... this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are...

Page 45: ...uld display None Serial Number This field shows the serial number of HDD installed on Secondary IDE master If no hard disc drive or other devices are installed this field would display a blank line UUID This will be visible only when there is an internal LAN device present PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor 1 7GHz CPU Speed System...

Page 46: ...nfo Main Advanced Security Boot Exit Item Specific Help System Time 13 20 53 System Date 07 09 2004 System Memory 640 KB Extended Memory 510MB Video Memory 64MB Quiet Boot Enabled Power on Display Auto Network Boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and Ex...

Page 47: ... Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display devic...

Page 48: ...s the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP DMA3 DMA1 Internal Touchpad Determines whether or not to disable the internal pointing device as the PS 2 mouse is connected Both or Auto Infrared Port FIR Enables disables or auto detects the infrared port Disabled Enable...

Page 49: ... Password Is Clear Primary HardDisk Security Enter Set Supervisor Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Set User Passord Enter Clear HDD Master ID 43883467 Se...

Page 50: ...ing of the uer password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unau...

Page 51: ...nd Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field...

Page 52: ...assword setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 53: ...ixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help CD ROM DVD Drive Hard Drive and indicate device categories Use Enter to expand collapses Boot order is top down using only the top device in each category Use F6 and F5 to move highlighted item up and down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit ...

Page 54: ...etup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 55: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 56: ...48 Chapter 2 ...

Page 57: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 58: ...ct uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors NOTE There are several types of screws used to secure bottom case and upper case assembly The screws vary in length Please refer the picture below group the same type of screws together during service disassembling Please also remember the screw loc...

Page 59: ...D cover E 2 K 2 F 1 K 2 Wireless LAN card HDD module Memory left and right hinge cover assembly F 1 3 in 1 card reader Speaker set K 1 D 7 HDD assembly HDD bracket HDD assembly HDD bracket ODD module B 2 Optical disc drive Optical bracket G 2 L 2 Left hinger cover Right hinge cover K 1 K 2 Function board Power board Thermal module K 5 LCD module A 2 F 3 A 2 A 1 K 2 K 3 A 2 G 1 E 10 Lower case asse...

Page 60: ... E SCREW MM25060IL69 86 A03V7 019 F SCREW MM25080IL68 86 T48V7 001 G SCREW MS25120IDJ4 86 T48V7 002 H SCREW M3 0 3 0 I NI 86 T48V7 003 I SCREW MS25030IJ81 86 A10V7 007 J SCREW MM30035I354 86 A03V7 011 K SCREW MM25030IL65 L SCREW MM25040I243 M SCREW MM25050IL64 4 screw pads M 4 LCD Bezel M 7 LCD Inverter LCD Assembly LCD Cover B 8 LCD Module LCD LCD coaxial cable LCD Brackets Antenna set ...

Page 61: ...Chapter 3 53 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch 3 Remove the battery pack ...

Page 62: ...up the wireless LAN card then remove it Removing the HDD Module 1 Remove the five screws holding the DDR HDD cover then remove the cover 2 Pop up the memory then remove it 3 Disconnect the HDD cable then remove the HDD module Removing the ODD Module 1 See Removing the HDD Module on page 54 2 Remove one screw tightening the ODD module 3 Use a plastic flat headed screwdriver to push the ODD module o...

Page 63: ... cable 2 Remove the two screws tightening the function board then remove it 3 Remove one screw holding the power board then remove it 4 Remove one screw tightening the keyboard on the bottom 5 Release the keyboard lock as shown 6 Disconnect the keyboard cable then remove it 7 Take out the wireless antennae from the main unit carefully 8 Disconnect the LCD coaxial cable 9 Disconnect the microphone ...

Page 64: ...56 Chapter 3 11 Remove the three screws as shown 12 Remove the two screws holding the right hinge 13 Remove one screw tightening the left hinge 14 Then remove the entire LCD module ...

Page 65: ...al module 3 Remove the two screws as shown 4 Detach the thermal module from the main unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1 Remove two screws as shown 2 Remove one screw tightening the main board 3 Remove the two screws as shown 4 Remove the eightenteen screws on the bottom 5 Disconnect the cable as shown ...

Page 66: ...connect touchpad touchpad to touchpad board cable 2 Remove the seven screws tightening the touchpad bracket 3 Remove the touchpad bracket assembly 4 Then remove the touchpad assembly 5 Disconnect the touchpad to touchpad board cable 6 Disconnect the touchpad board to main cable 7 Remove the two screws tightening the touchpad board then remove it ...

Page 67: ...m cable on the main board 6 Disconnect the modem cable from the main board then remove it 7 Remove one screw that secures the three in one card reader 8 Detach the three in one card reader from the lower case assembly 9 Remove one screw holding the main board to the lower case 10 Remove one screw tightening the main board as shown 11 Detach the main board from the lower case carefully 12 Use a pla...

Page 68: ...60 Chapter 3 14 Tear off the type fastening the speaker set 15 Remove the speaker set from the lower case ...

Page 69: ...ear off the type fastening the inverter cable then disconnect the inverter cable then remove the inverter 6 Remove the six screws holding the LCD to the LCD cover 7 Then remove the LCD from the LCD cover 8 Remove the two screws holding the right bracket then remove the bracket 9 Remove the two screws holding the left bracket then remove the bracket 10 Tear off the tape that fastens the LCD cable 1...

Page 70: ...62 Chapter 3 12 Tear off the tape fastening the antennae set 13 Then detach the antennae set from the LCD cover ...

Page 71: ...olding the HDD bracket on one side 2 Remove the two screws holding the HDD bracket on the other side 3 Detach the hard disc drive from the HDD bracket 4 Disconnect the HDD cable then remove it Disassembling the Optical Drive Module 1 Remove the two screws holding the ODD bracket 2 Detach the ODD bracket ...

Page 72: ...64 Chapter 3 ...

Page 73: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 67 POST does not complete No beep or error codes are indicated Power On ...

Page 74: ...eyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard ...

Page 75: ... Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list T Check the Battery Pack on page 68 ...

Page 76: ... light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the ...

Page 77: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 81 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 78: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC battery Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk a...

Page 79: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 67 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 80: ...ze 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data ...

Page 81: ...Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IR...

Page 82: ...ematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear sc...

Page 83: ...Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Ful...

Page 84: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 85: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 86: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 87: ...ns see Undetermined Problems on page 81 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 88: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 89: ...the failure is operating correctly See Power System Check on page 67 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 90: ...82 Chapter 4 ...

Page 91: ...Chapter 5 83 Top View Jumper and Connector Locations Chapter 5 ...

Page 92: ...r CN10 20 Touchpad Connector CN19 8 LCD Connector CN7 21 Keyboard Connector CN18 9 Internal MIC Connector CN4 22 QSB Cable Connector CN16 10 Battery Connector CN11 23 RTC battery Connector CN14 11 FAN Connector CN15 24 RJ45 Connector CN9 12 Line out Connector CN20 25 Power Jack CN3 13 MIC Connector CN21 26 Docking CN1 14 Speaker Connector CN22 27 3 in 1 Module Connector CN13 15 DDR SO DIMM TOP CN2...

Page 93: ...Chapter 5 85 Bottom View ...

Page 94: ...86 Chapter 5 28 DDR SO DIMM BOT CN30 31 PCMCIA Connector CN28 29 HDD Connector CN31 32 PCMCIA Slot CN28 30 Mini PCI Slot CN29 ...

Page 95: ...PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properl...

Page 96: ...RY SANYO LI ION 3S2P 6CELL 4800mAH TBD BATTERY SIMPLO LI ION 3S2P 6CELL 4800mAH TBD BATTERY SANYO LI ION 3S3P 9CELL 7200mAH TBD BATTERY SIMPLO LI ION 3S3P 9CELL 7200mAH TBD Boards MODEM CARD AMBIT T60M283 15 54 A10V7 001 BLUETOOTH MODULE W ANTENNA 54 T48V7 001 WIRELESS LAN BOARD 802 11b g INTEL KI CAX01 005 NS LAUNCH BOARD 55 T48V7 001 FUNCTION BOARD 55 T48V7 002 NS TOUCH PAD BOARD 55 T48V7 003 Ca...

Page 97: ...A Pin 27 T23V7 006 POWER CORD EU 3 PIN 27 A03V7 002 POWER CORD UK 3 PIN 27 A03V7 004 POWER CORD ITALIAN 3 PIN 27 A03V7 005 POWER CORD SWISS 27 A03V7 007 POWER CORD AU 3 PIN 27 A03V7 008 POWER CORD DANISH 3 PIN 27 A03V7 006 POWER CORD AF 3 PIN 27 T48V7 001 Case Cover Bracket Assembly DIMM DOOR W SCREW 42 T48V7 001 MINI PCI COVER 42 T48V7 002 UPPER CASE ASSY W TOUCHPAD FUNCTION CABLE 60 T48V7 001 Tr...

Page 98: ... IN 420RPM TOSHIBA PLUTO MK4025GAS KH 04004 002 HDD 40G 4200PRM SEAGATE ST94019A KH 04001 010 HDD 60GB 2 5IN 4200RPM MORAGA 60G IC25N060ATMR04 0 08K0634 F S AD0A KH 06007 006 HDD 60G 2 5IN 4200RPM TOSHIBA PLUTO MK6025GAS 2M F W KA200A KH 06004 003 HDD 2 5 IN 60GB 5400RPM HGST MORAGA HTS548060M9AT00 08K0638 KH 06007 003 HDD 60GB 2 5 IN 5400RPM TOSHIBA PROTEUS MK6025GAX F W PA202G KH 06004 002 HDD 8...

Page 99: ...ORTUGUESE TBD KEYBOARD ARABIC TBD KEYBOARD BELGIUM TBD KEYBOARD SWEDEN TBD KEYBOARD CZECH TBD KEYBOARD HUNGAIAN TBD KEYBOARD NORWAY TBD KEYBOARD DANISH TBD KEYBOARD CANADIAN FRENCH TBD KEYBOARD GREEK TBD KEYBOARD RUSSIAN TBD LCD ASSY LCD MODULE 14 1 IN AU B141XG05 6M T48V7 004 ASSY LCD MODULE 14 1 IN CMO N141XB L01 6M T48V7 005 LCD 14 1 IN TFT XGA AU B141XG05 LK 14105 006 LCD 14 1 IN TFT XGA CMO N...

Page 100: ...Main Board MAINBOARD CPU DOTHAN 1 5G 64MB W PCMCI SLOT W O MEMORY TBD MAINBOARD CPU DOTHAN 1 6G 64MB W PCMCI SLOT W O MEMORY TBD MAINBOARD CPU DOTHAN 1 7G 64MB W PCMCI SLOT W O MEMORY TBD MAINBOARD CPU DOTHAN 1 8G 64MB W PCMCI SLOT W O MEMORY TBD MAINBOARD CPU DOTHAN 2 0G 64MB W PCMCI SLOT W O MEMORY TBD NS PCMCIA SLOT 22 T41V7 001 Memory TravelMate 3200 FRU List Picture No Partname And Descriptio...

Page 101: ... 002 DVD SUPER MULTI MODULE PANASONIC UJ 822B 6M T48V7 003 DVD CDRW COMBO DRIVE 24X SLIM PANASONIC UJDA 755QT FW 1 0 KO 02406 006 DVD CDRW COMBO DRIVE 24X SLIM QSI UBW 241 FW JX01 TBD DVD SUPER MULTI DRIVE SLIM PANASONIC UJ 822B KU 00407 008 DVD CDRW BEZEL FOR PANASONIC 42 T48V7 005 DVD CDRW BEZEL FOR QSI 42 T48V7 006 DVD SUPER MULTI BEZEL FOR PANASONIC 42 T48V7 007 OPTICAL DEVICE BRACKET 33 T23V7...

Page 102: ...7 013 SCREW I2 5 2 5M BNIH 4 5 0 8 86 T25V7 010 SCREW I2 5 6M BNIHY M2 5L6 I 86 A03V7 019 SCREW M2 5 8 I BNI NYLOK 86 T48V7 001 SCREW M2 5 12 0 I BKAG NYLOK 86 T48V7 002 SCREW M3 0 3 0 I NI 86 T48V7 003 SCREW M2 5 3L BNI NYLOK 86 A10V7 007 SCREW MM30035I354 86 A03V7 011 TravelMate 3200 FRU List Picture No Partname And Description Part Number ...

Page 103: ...Chapter 6 95 ...

Page 104: ... 2x256MB 80GB 24x Combo 9 5mm Y 802 11g 3201XMi PM 715 1 5GHz 2M 14 1 XGA DDR333 2x256MB 80GB 4x DVD Smulti 9 5mm Y 802 11b g 3202XCi PM 1 6G Dotha n 14 1 XGA DDR333 1x512MB 60GB 24x Combo 9 5mm N 802 11b g 3202XMi PM 1 6G Dotha n 14 1 XGA DDR333 1x512MB 60GB 4x DVD Smulti 9 5mm N 802 11g Model Definition and Configuration Appendix A ...

Page 105: ...r Windows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate3200 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 106: ...UX C102T 1394 CardBus Card IEEE 1394 CardBus Card DV Magician UPMOST Cable 1394 four to four cable USB 2 0 HUB Highspeed 4 Port UNION START UH 364 W FORCE 4 Port USB2 0 Super Mini Hub HDD USB HDD VIPower Smart Family Disk DVD CD RW Pioneer DVR 104 Ricoh MP5125A YAMAHA CD RW 70 Printer HP3425 Printer Handy Drive SanDisk Cruzer USB 2 0 Handy Drive 256MB USB Port USB Mouse BenQ M102 G80 Logitech Mous...

Page 107: ...Handy Drive 128MB GB LAN HUB 3COM SUPER STACK II 3C16611 24port PS 2 Port Keyboard Microsoft Internet Keyboard Pro BTC Keyboard PS 2 Keypad PC Keypad KB 5640 Mouse Logitech M C48 COM Port Mouse Logitech Serial Mouse M MM43 S Video TV SONY Trinitron 14 PVM 14M2U PC Card Modem Card Psion Gold Card Glabal 56K Fax SyCard 16bit 32bit 16 bit LAN Card 3COM 10M LAN Card 3CCFE589ET Xircom EtherNet 10 100 M...

Page 108: ...sh Card PNY 128MB Memory Stick SONY 256MB SD Memory Card Apacer 128MB Toshiba 256MB Smart Media Transcend 128 MB Fuji 128 MB Audio Jacks Speaker J S 3D Speaker J 2202 Headphone PHILIPS Stereo Headphone SBC HP090 Labtec Stereo Headphone Elite 840 Earphone Philips Earphone Microphone Condenser MIC EM 420T Labtec deskmic 524 Microphone Access Point Intel 802 11B Linksys 54G Bluetooth HP Deskjet 450 w...

Page 109: ...esktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internation...

Page 110: ...102 Appendix C ...

Page 111: ...54 Disassembly Battery Pack 52 LCD Module 61 Procedure Flowchart 51 Disassemblyt the Main Unit 57 Display 3 DVD ROM Interface 30 E Error Symptom to Spare Part Index 69 External CD ROM Drive Check 66 External Diskette Drive Check 66 F Features 1 Flash Utility 47 Floppy Disk removing the 61 FRU Field Replaceable Unit List 87 H Hard disk 29 HDD 29 Hot Keys 17 I Indicators 15 Intermittent Problems 80 ...

Page 112: ...ut 4 System Diagnostic Diskette 47 System Memory 27 System Utilities 35 System Utility Diskette 47 T Test Compatible Components 97 Touchpad Check 68 Troubleshooting 65 U Undetermined Problems 81 USB 31 utility BIOS 35 V Video 31 W Windows 2000 Environment Test 98 ...

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