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Acer TravelMate 3010 Service Manual Download Page 82

Chapter 4

76

NOTE: 

If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 

Problems” on page 78.

Modem/LAN-Related Symptoms

Symptom / Error

Action in Sequence

Internal modem does not work correctly.

Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board

Internal LAN does not work correctly

Lan cable
Driver
Main board

Summary of Contents for TravelMate 3010

Page 1: ...TravelMate3010 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...2 Revision History Please refer to the table below for the updates made on TravelMate3010 service guide Date Chapter Updates ...

Page 3: ...spect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and a...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...Disassembly Procedure Flowchart 51 Removing the Battery Pack 52 Removing the miniPCI Memory HDD Module Keyboard 53 Seperate the LCD module and main unit 55 Disassemble the main unit 56 LCD module disassembly 59 HDD Disassembly and Reassembly 61 Chapter 4 Troubleshooting 62 System Check Procedures 63 Power On Self Test POST Error Message 66 Index of Error Messages 67 Phoenix BIOS Beep Codes 69 Inde...

Page 7: ...GB Memory for 32bit OS 4G for 64bit OS Display T 12 1 WXGA 200 nit high brightness TFT LCD T 1280x800 pixel resolution T 16 10 viewing ratio supporting simultaneous mlti window viewing via Acer GridVista Graphics T UMA VRAM T UMA T DVMT3 0 share 8MB up to 128MB in OS Audio T Intel HD High Definition Audio T S PDIF support for digital speakers T Internal Microphone T Sound Blaster proTM and MS Soun...

Page 8: ...op of LCD on the sides of LCD latch T Bluetooth 2 0 EDR Enhanced Data Rate I O Ports T 3 external USB 2 0 ports T IEEE 1394 port 6 pin T Ethernet RJ 45 port T Modem RJ 11 port T External display VGA port 15 pin T 1 Microphones in T 1 Line in jack T 1 Headphone Speaker Line out jack with SPDIF support T 1 Infrared FIR port T 1 DC in jack for AC adaptor T 1 PCMCIA exchange with Express card wide typ...

Page 9: ...27 HOST BUS 533 667 MHz LVDS Block Diagram 5VPCU SDVO Touchpad Page 13 16 Page 18 LINEIN TPM 1 2 SN74CBTLV3257PWR USB 2 0 10V TVOUT Yonah Merom 3V_S5 LAN Switch PCMCIA 1394 Keyboard Page 6 11 Page 32 PCI BUS 3VSUS Page 20 0 9V 6 IN 1 PS2 ICS954310BG 3V SYSTEM ext USB 3 Page 3 4 SATA TI Page 12 IDE HDD AUDIO B INTEL Mobile_479 CPU AMP Page 21 23 Channel B NS ATA 66 100 AUDIO CODEC 1394 MDC 1 5 CPU ...

Page 10: ...4 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 5 Palmrest COmfortable support area for your hands when you use the computer 6 CLick buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Touchpad Touch sensitive pointing de...

Page 11: ...ring option 4 Power indicator Indicates the computer s power status 5 Battery indicator Indicates the computer s battery status 6 Headphones speaker line out jack with S PDIF support Connects to audio line out devices e g speakers headphones 7 Mic in jack Accepts inputs from external microphones 8 Infrared port Interfaces with infrared devices for TravelMate 4270 4670 Series Icon Item Description ...

Page 12: ...evices e g USB mouse USB camera Icon Item Description 1 PC Card slot Accepts one Type II PC Card 2 5 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick Pro MS PRO and xD Picture Card Note Only one card can operate at any given time 3 PC Card slot eject button Ejects the PC Card from the slot Icon Item Description Item Description Note Note Icon Item Descript...

Page 13: ...ck slot Connects to a Kensington compatible computer security lock Icon Item Description 1 DC in Jack Connects to an AC adapter 2 Battery bay Houses the computer s battery pack 3 124 pin Acer ezDock connector Connects to Acer ezDock for TravelMate 4670 Series Icon Item Description Icon Item Description Icon Item Description Icon Item Description Icon Item Description Item Description Note Note Ico...

Page 14: ...ttery in position 3 Cooling fan Helps keep the computer cool NOTE Do not cover or obstruct the opening of the fan 4 Ventilation slots Enable the computer to stay cool even after prolonged use 5 Memory compartment Houses the computer s main memory 6 Battery release latch Releases the battery to remove the battery pack ...

Page 15: ...uetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication Power Indicates the status of computer s power status Battery Indicates the computer s battery status NOTE The lights shows amber when the battery is charging NOTE The lights showns green when in AC mode Icon Function Description Launch keys on page 10 Icon Item Description Item ...

Page 16: ...owser Empowering Key and one user programmable button Item Default Application Mail Email application User programmable Web Browser Internet browser User programmable e Acer Empowering Technology User programmable P User programmable Launch Manager on page 41 Easy launch button Default application ...

Page 17: ...3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of windows applications NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness Function Left Button 1 R...

Page 18: ...ps Lock key on the left side of the keyboard Num lock Fn F11 When Num Lock is on the embedded keyboard is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect and external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down wh...

Page 19: ...ne this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 opens Help and Support F opens the Find All Files dialog box M minimizes all windows Shift M undoes the minimize all windows action R opens the Run dialog box ...

Page 20: ...rns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the sound volume Fn y Volume down Decreases the sound volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decrease the screen brightness Fn F1 Fn F2 Fn F3 Fn F4 Fn F1 Fn F2 Fn F3 Fn F4 Fn F1 Fn F2 Fn F3 Fn F4 Fn F1 Fn F2 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn ...

Page 21: ...o symbol Please refer to www microsoft com typography faq faq12 htm for more information The US Dollar Sign 1 Open a text editor or word processor 2 Either press at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings Alt Gr 5 Note www microsoft com typography faq faq12 htm Shift 4 N...

Page 22: ... and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Set up Procedure 1 Run Acer GridVista and select your preferred screen configuration for each display from the taskbar 2 Drag and drop e...

Page 23: ...m Scan scans all files on your computer To perform a system scan 1 Start Norton AntiVirus Double click on the Norton AntiVirus icon on the desktop or click on the Start menu in the Windows taskbar highlight Programs and select Norton AntiVirus 2 In the Norton AntiVirus main window click Scan for Viruses 3 In the Scan for Viruses panel click Scan My Computer 4 Under Actions click Scan 5 When the sc...

Page 24: ...t run unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs in the background so that you do not have to stop working For more information refer to the Norton Antivirus Help menu ...

Page 25: ...ement backs up recovers data flexibly reliably and completely T Acer eSettings Management accesses system information and adjusts settings easily T Acer ePower Management extends battery power via versatile usage profiles T Acer ePresentation Management connects to a projector and adjusts display settings conveniently For more information press the key to launch the Empowering Technology menu then...

Page 26: ... cna decrypt any file on your system the file specific password will be used to encrypt files by default or you cna choose to enter your own file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password is the only other key capable of decrypting the file If you lose both pa...

Page 27: ...T Optical drive deivces includes any kind of CD ROM or DVD ROM drives T Floppy disk drives 3 5 inch disks only To activate Acer eLock Management a password must be set first Once set you may apply lock to any of the three kinds of devices Lock s will immediately be set without any reboot necessary and will remain locked after rebooting until unlocked If you do not set a password Acer eLock Managem...

Page 28: ...e performance of your Acer notebook It provides you with the following options to enhance overall system performance T Memory optimization releases unused memory and check usage T Disk optimization removes unneeded items and files T Speed optimization improves the usability and performance of your Windows XP system ...

Page 29: ...idden partition on your system s HDD User created backups are stored on D drive Acer eRecovery Management provides you with T Password protection T Recovery of applications and drivers T Image data backup T Back up to HDD set recovery point T Back up to CD DVD T Image data recovery tools T Recover from a hidden partition factory defaults T Recover from the HDD most recent user defined recovery poi...

Page 30: ... Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also T Provides a simple graphical user interface for navigating through the program effortlessly T Displays general sys...

Page 31: ...ption to set Acer eNet Management to start automatically when you boot up your PC Acer eNet Management automatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to match your needs simply by right clicking on the icon in the taskbar Acer eNet Management can save network settings for a location to a profile and automatically apply the ...

Page 32: ... brightness and other settings or click on buttons to turn the following functions on off Wireless LAN Bluetooth CardBus Memory Card Audio and Wired LAN DC Mode To suit your usage there are four pre defined profiles Entertainment Presentation Word Processing and Maximum Battery Or you can define up to three of your own profiles Create new power scheme 1 Assign a name for the new scheme 2 Choose ex...

Page 33: ...nced Settings to T Set alarms T Re load factory defaults T Select what actions will be taken when the cover is closed and set passwords for accessing the system after Hibernation or Standby T View information about Acer ePower Management ...

Page 34: ...28 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions XGA and SVGA ...

Page 35: ...gic Intel 945GM ICH7M Super I O controller SIO 87383 LPC interface Audio controller Azalia Audio Controller ALC883D Video controller UMA Hard disk drive controller ICH7M Keyboard controller NS 97551 IrDA controller Vishay TFBS6614 DVI controller CH7307 PCMCIA card reader 1394 controller TI PCI7412 DDR soDIMM controller 945GM BIOS Item Specification BIOS vendor Phoenix BIOS Version Phoenix First BI...

Page 36: ... Interface Item Specification Supports LAN protocol 10 100 1000 Mbps Fast Ethernet connection LAN chip Broadcom 5789 PCI E GbE LAN connector type RJ45 Feature Support WOL from S5 support LDCM Wireless LAN Item Specification Card Type Mini card Mode 802 11 a b g Mini Card 802 11 pre n Antenna Built in 2 antenna Has to be placed on the top of LCD on the sides of LCD latch Support Wi Fi WPA2 WMM CCX ...

Page 37: ...ate All DACs support 44 1K 48K 96K 192K sample rate All ADCs support 44 1K 48K 96K sample rate Internal microphone one internal microphone 2 digital picrophone array Internal speaker Quantity Yes 2 at least 1 5W 30cc for each Support VoIP Universal jack PCMCIA Port Item Specification PCMCIA controller PCI7412 Supports card type Type II Number of slots One Access location Right Side Supports 32 bit...

Page 38: ... Pin 4 B I Battery In Pin Pin 5 TS Connect to Thermister Pin 6 SMD SMBus data interface I O pin Pin 7 SMC SMBus clock interface I O pin Pin 8 Pin 9 GND Battery Negative Terminal 12 1 LCD Panel Item Specification Vendor model name AUO B121EW01 V3 AUO B121EW02 V5 QDI QD12TL02 01 QD12TL02 02 CMO N121 3 L 01 N121 3 L02 Screen Diagonal mm 12 1 WXGA 12 1 WXGA 12 1 WXGA Active Area mm 261 12 W 163 2 H 26...

Page 39: ...ock Support Color Native 262K colours 256K colors Native 262K colours Viewing Angle degree Horizontal Right Left Vertial Upper Lower 40 40 10 30 45 45 15 35 45 45 20 45 Temperature Range C Operating Storage shipping 0 to 50 40 to 60 0 to 50 25 to 60 0 to 50 25 to 60 Item Specification Vendor model name LITEON 65W PA 1650 02 QY YELLOW 1 7X5 5X11 LF Input Requirements Maximum input current A 100Vac ...

Page 40: ...pecification Vendor Model Name Segate SATAST98823AS HGST SATA 1 5G NCQ MORAGA HTS541080G9SA 00 Segate SATA ST9100824AS LF HGST NCQMORAGA HTS541010 G9SA00 Segate SATA ST9120821AS LF Toshiba SATAI1 5G W NCQ MK1234GSX Capacity MB 80000 100000 120000 Bytes per sector 1024 512 512 512 Data heads 3 4 4 4 Drive Format Disks 2 2 2 Spindle speed RPM 5400 RPM 5400 RPM 5400 RPM Performance Specifications Buf...

Page 41: ...W 10X CLV Ultra Speed CD RW 10X CLV DVD R Max 8X Zone CLV DVD R DL 2 4X CLV DVD RW Max 4X Zone CLV DVD R Max 8X Zone CLV DVD RW Max 4X Zone CLV 3 ATAPI Interface PIO mode DMA mode Ultra DMA mode 16 6MB s PIO mode4 16 6MB s Multi word mode2 33 3MB s Ultra DMA mode2 16 6MB s PIO mode4 16 6MB s Multi word mode2 33 3MB s Ultra DMA mode2 Buffer Memory 2MB 2MB Interface ATA ATAPI 6 MMC 4 Enhanced IDE AT...

Page 42: ...PhotoCD MultiSession DVD DVD ROM DVD Video DVD RAM 2 6GB 4 7GB DVD R DVD RW Ver1 1 DVD R DVD RW Loading mechanism Load Manual load DC brushless motor system Load Manual Power Requirement Input Voltage 5 V 5 Operating 5 V 5 Operating Power Management ACPI Mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the sys...

Page 43: ... D x 24 5mm H Weight 1650g 12 1 6 cell w Camera 1500g 12 1 3 cell w Camera Environmental Requirements Item Specification Temperature Operating 5 35 C Non operating 20 65 C storage package Humidity Operating 20 80 without condensation Altitude Operating sea level 0 to 10 000ft Storage sea level 0 to 40 000ft ...

Page 44: ...eft right keys zx T To choose a parameter use the cursor up down keys wy T To change the value of a parameter press p or q T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in squ...

Page 45: ...he system KBC Version This field reports the keyboard controller version of the system Serial Number This item will show the Serial number of system Asset Tag Number This item will show the Asset Tag number of the system Product Name This field will show product name Manufacturer Name This field will show manufacturer name UUID This will be visible only when there is an internal LAN device present...

Page 46: ...xternal video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network boot When this is selected Boot from LAN feature is enabled When this is not selected Boot from LAN feat...

Page 47: ...cted users can modify device boot priority by pressing F12 key during POST When this is not selected device boot priority will not be adjustable during POST D2D Recovery Allow user to enable disable the Disk to Disk recovery Parameter Description ...

Page 48: ...User configuration Auto BIOS or OS chooses configuration OS Controlled Displayedd when controlled by OS Disabled Enabled Auto PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help ECP Serial Port Infrared Port FIR Parallel Port Mode Configure serial port B using oprions Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Contro...

Page 49: ...olled Displayedd when controlled by OS Disabled Enabled Auto Parallel Port Configure serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayedd when controlled by OS Disabled Enabled Auto Mode Set the mode for the parallel port Output only Bi directional EPP ECP Description Option ...

Page 50: ...s password protects the BIOS Setup Utility from unauthorized access Set System password is set Clear System password is not set Length No more than 8 characters Characters 0 9 A Z not case sensitive Set User Password PhoenixBIOS Setup Utility Info Main Advanced Boot Item Specific Help Supervisor Password Is Clear User Password Is Clear Enter Set Supervisor Password Password on Boot Supervisor Pass...

Page 51: ...password currently can not be changed or disabled To change or disable it turn off the system and enter Setup immediately after turning it back on Press Enter to input change or disable hard drive password Enter Password on boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires the Supervisor password for change...

Page 52: ... OK The password setting is complete after user presses enter If the current password entered does not match the actual current password If the new password and confirm new password strings do not match Setup Notice Changes have been saved continue Setup Warning Invalid password Re enter Password continue Setup Warning Password do not match Re enter Password ...

Page 53: ... device 1 4 Loads default boot sequence PhoenixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help Boot priority order Keys used to view or configure devices Up and Down arrows select a device and moves the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shift 1 enables or disables a device 1 4 Loads default boot sequence...

Page 54: ...tup data to CMOS Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 55: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 56: ...ct uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors NOTE There are several types of screws used to secure bottom case and upper case assembly The screws vary in length Please refer the picture below group the same type of screws together during service disassembling Please also remember the screw loc...

Page 57: ...ves you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order ...

Page 58: ...52 Chapter 3 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch 3 Remove the battery pack ...

Page 59: ...iniPCI and remove it 5 Press the latch on left and right side to pop out the memory and remove it 6 Press the latch on left and right side to pop out the other memory and remove it Removing the HDD 1 Remove the two screws that secure the HDD 2 Pull the HDD out and remove it from the main unit Removing the keyboard 1 Open the LCD panel 2 Press the two inner keyboard latches that secure the keyboard...

Page 60: ...54 Chapter 3 5 Disconnect the keyboard FFC from the mainboard 6 Remove the keyboard from the main unit ...

Page 61: ...cover 5 Pull the left hinge up and slide it out as show 6 Pull the right hinge cover up and slide it out as show 7 Disconnect the function key board FFC from the function key board 8 Remove the screw that secures the function key board 9 Remove the function key board from the left hinge cover 10 Pull the wireless antenna out 11 Remove the two screws securing the left and right hinges 12 Detach the...

Page 62: ...oth cable 2 Disconnect the Bluetooth cable from the mainboard 3 Remove the two screws that secure the Bluetooth module 4 Remove the Bluetooth module from the mainboard 5 Disconnect the Bluetooth cable from the Bluetooth module Removing the MDC module 1 Tear off the mylar on the MDC cable 2 Disconnec the MDC cable from the mainboard 3 Remove the MDC cable from the wire groove 4 Remove the two screw...

Page 63: ...e the dummy card from the PCMCIA card slot 2 Disconnect the speaker cable from the mainboard 3 Disconnect the microphone cable from the mainboard 4 Remove the four screws that secure tha mainboard 5 Detach the mainboard from the lower case 6 Disconnect the power board cable from the mainboard and remove the power board from the mainboard 7 Remove the three screws that secure the thermal following ...

Page 64: ...10 Tear off the mylar on the touchpad board FFC 11 Disconnect the touchpad board FFC from the touchpad board 12 Disconnect another FFC from the touchpad board 13 Remove the two screws that secure the touchpad board 14 Remove the touchpad board from the upper case 15 This completes the main unit disassembly ...

Page 65: ...right 4 Pull the bezel a little bit forward that paralleled LCD cover and remove the LCD bezel 5 Pull the inverter board out 6 Disconnect the LVDS cable from the inverter board 7 Disconnect the LCD cable from the inverter board 8 Remove the inverter board 9 Remove the four screws that secure the LCD and disconnect the CCD cable 10 Remove the LCD from the cover assembly 11 Remove the screw securing...

Page 66: ... the left LCD bracket 15 Remove the left LCD bracket from the LCD 16 Remove the two screws that secure the right LCD bracket 17 Remove the right LCD bracket from the LCD 18 Turn the LCD back 19 Tear off the tape on theLCD cable 20 Disconnect the LCD cable from the LCD 21 This completes the LCD disassembly ...

Page 67: ... HDD holder on on side 2 Remove the two screws that secure the HDD holder on the other side 3 Lift up the HDD and remove it from the HDD holder 4 Place the HDD back to the HDD holder 5 Secure the HDD with two screws on one side 6 This complete the HDD module disassembly and reassembly ...

Page 68: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 64 POST does not complete No beep or error codes are indicated Power On ...

Page 69: ...eyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard ...

Page 70: ... Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list T Check the Battery Pack on page 65 ...

Page 71: ...ot light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if th...

Page 72: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 78 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 73: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC battery Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk a...

Page 74: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 64 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 75: ...cksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1...

Page 76: ...i Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocess...

Page 77: ...ives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B1h Inform RomPilot about the end of POST B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B7h Initialize ACPI BIOS B9h Prepare Bo...

Page 78: ...Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memor...

Page 79: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 80: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 81: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 82: ...ns see Undetermined Problems on page 78 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 83: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 84: ...the failure is operating correctly See Power System Check on page 64 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 85: ...Chapter 5 79 Top View Jumper and Connector Locations Chapter 5 ...

Page 86: ...CN20 Mini card socket CN7 to buletooth CN24 DDR dual CN10 MDC connector PJ1 Battery connector CN11 Audio connector CN26 6 in 1 socket SW1 SW2 Wireless BT SW CN27 1394 standard LED 5 9 10 Wireless BT LED CN23 to RTC connector CN5 HDD connector PATA CN25 to thermal fan connector CN5 HDD connector SATA PJ2 to DC board connector CN3 KB FPC connector CN12 PCMCIA header CN4 to LCD connector CN2 to SW BD...

Page 87: ...hange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts ...

Page 88: ...82 Chapter 6 Exploded Diagram ...

Page 89: ...bezel rubber 4 19 TP mylar 1 69 LCD rubber down 2 20 TP kapton 1 70 LCD bezel AU 1 21 Hinge cover L 1 71 LCD bezel logo 1 22 BU light mylar 1 72 Bezel mid rubber 2 23 Top sponge 1 74 Antenna 1 24 Hinge SP L 1 75 LCD cover 1 25 Hinge SP R 1 76 LCD cover shielding 1 26 Top case rubber 2 77 LCD pre coat cover 1 27 Function key 1 78 LCD cover protect 1 28 Hinge cover al foil 1 79 Ant cover protect 2 2...

Page 90: ...84 Chapter 6 44 USB mesh 1 45 Base flow mylar 1 46 Base rubber foot F 1 47 Base mesh 1 48 Screw M2X4 I 3 49 RAM door 1 50 Fixed screw M2 5 2 Item List Item Description Q ty Item Description Q ty ...

Page 91: ...ASONIC CGR LI ION 3S1P 3CELL 2000mAH ZH1 3 CELL BATTERY S P CGR BT 00305 001 BOARD MODEM 56K MDC FOXCONN T60M845 02 EU ZL8 MODEM 56K MDC EU S P 54 TAKV7 001 BLUETOOTH MODULE T60H928 01 ZC1 FOX BLUETOOTH T60H928 01 S P 54 TAXV7 001 MINI PCI WIRELESS BOARD 802 11 A B G MOW2 INTEL MM872659 ZC1 W L 3945ABG MOW2 S P KI GLN01 002 MINI PCI WIRELESS BOARD 802 11 A B G MOW1 INTEL MM872612 ZC1 W L 3945ABG M...

Page 92: ... PIN ZE1 POWER CORD 3P SWISS S P 27 A99V7 004 POWER CORD AF 3 PIN ZI5 POWER CORD S P AF 27 T48V7 001 POWER CORD ITALIAN 3PIN EI2 POWER CORD 3P ITALY S P 27 A99V7 005 POWER CORD DANISH 3 PIN ET2S POWER CORD SPARE PART DANISH 27 A03V7 006 POWER CORD US BSMI 3PIN ZL3E POWER CORD S P TWN 27 A99V7 002 POWER CORD EU 1 8M 3PBLACK FM010008 010 PA2 ADP POWER CORD 3P 90W W FPC S P 27 TATV7 001 POWER CORD US...

Page 93: ...2 T74V7 002 RAM DOOR W SCREW ZH2 RAM DOOR S P 42 TATV7 001 COMMUNICATION MODULE WIRELESS ANTENNA 81 ED415 010 EU ZH2 WIRELESS ANTENNA S P 50 TATV7 001 COMBO MODULE EXTERNAL COMBO MODULE PANASONIC UJDA 770 ZH1 KME COMBO ASSY S P KO 02406 014 COMBO MODULE EXTERNAL COMBO MODULE LITEON SOSC 2483K LF ZH1 LITE ON COMBO ASSY S P KO 02409 014 DVD RW DRIVE EXTERNAL DVD DUAL MODULE LITEON SOSW 833S LF ZH1 L...

Page 94: ...20G S P KH 12001 016 HDD HARD DISK DRIVE HDD 120G SEAGATE 2 5 5400RPM SATA ST9120821AS LF MERCURY 2 FW 3 06 ZH2 HDD 120G ST9120821AS S P KH 12001 025 HDD HARD DISK DRIVE HDD 120G TOSHIBA 2 5 5 4K SATAI1 5G W NCQ MK1234GSX LF TAURUS FW AH001A ZH2 HDD 120G MK1234GSX CZK S P KH 12004 003 HDD HARD DISK DRIVE HDD 80G SEAGATE 2 5 5 4K SATA 1 5G NCQ M2 ST98823AS F W 3 06 LF ZH2 HDD 80G ST98823AS S P KH 0...

Page 95: ...BOARD RUSSIAN ZH2 K B MODULE RUSSIAN S P KB T7407 023 KEYBOARD BRAZILIAN PROTUGESE ZH2 K B MODULE BRAZIL S P KB T7407 003 KEYBOARD HUNGAIAN ZH2 K B MODULE HUNGARIAN S P KB T7407 015 KEYBOARD CZECH ZH2 K B MODULE CZECH S P KB T7407 014 KEYBOARD THAI ZH2 K B MODULE THAI S P KB T7407 002 KEYBOARD GREEK ZH2 K B MODULE GREEK S P KB T7407 021 KEYBOARD CHINESE ZH2 K B MODULE TAIWAN S P KB T7407 027 KEYBO...

Page 96: ... 007 LCD INVERTER BOARD ZH1 12 IN WXGA LCD INVERTER S P 19 TATV7 001 LCD CABLE ASSY FOR CCD ZH2 CABLE ASSY AUO WXGA S P 50 TATV7 002 LCD BRACKET W HINGE L ZH2 HINGE BKT L AU S P 33 TATV7 001 LCD BRACKET W HINGE R ZH2 HINGE BKT R AU S P 33 TATV7 002 LCD COVER W ANTENNA PRECOAT CCD ASSY ZH2 LCD COVER W PRECOAT CCD ASSY S P 60 TATV7 003 LCD BEZEL ASSY W LOGO FOR CCD ZH2 LCD BEZEL ASSY S P 60 TATV7 00...

Page 97: ...SSY W LOGO FOR CCD ZH2 LCD BEZEL ASSY S P 60 TATV7 004 CCD MODULE CCD MODULE ZH2 LCD CCD FRONT CASE ASSY S P 57 TATV7 001 LCD LCD MODULE 12 1 IN GLARE W O CCD ASSY ZH2 12 1 LCD W O CCD GLA ASSY S P 6M TATV7 003 LCD LCD 12 1 IN TFT WXGA AU B121EW01 V 3 GLARE ZH1 12 1 WXGA AU B121EW01 V 3 GLA S P LK 12105 003 LCD LCD 12 1 IN TFT WXGA QDI QD12TL02 01 GLARE ZH1 12 1 WXGA QD12TL02 QDI GLA S P LK 12109 ...

Page 98: ...ANTENNA W O CCD ASSY ZH2 LCD COVER W O CCD ASSY S P 60 TATV7 005 CASE COVER BRACKET ASSEMBLY LCD BEZEL ASSY W LOGO W O CCD ZH1 12 LCD BEZEL W LOG S P 60 TATV7 006 MAINBOARD MAINBOARD SATA T2300 945GM 5 in 1 GLAN ZH2 MB ASSY Y2 0 SA MC G S P LB TAT06 001 MAINBOARD SATA T2400 945GM 5 in 1 GLAN ZH2 MB ASSY Y1 67 SA MC G S P LB TAT06 002 MAINBOARD SATA T2500 945GM 5 in 1 GLAN ZH2 MB ASSY Y1 83 SA MC G...

Page 99: ...BEZEL RUBBER GAZH1003 REV3A W O CCD ZH1 LCD RUBER DWON S P 47 TATV7 002 MISCELLANEO US W CCD LCD BEZEL RUBBER GAZH2003 REV3A ZH2 LCD RUBER DWON S P 47 TATV7 003 MISCELLANEO US W O CCD LCD GASKET GBZH1011 REV3A ZH2 LCD GASKET GBZH1011 REV3A S P 47 TATV7 004 SCREW SCREW MS2 0X4 0 ET2S SCREW MS2 0X4 0 SPARE PART S P 86 A03V7 018 SCREW SCREW M2 0 2 5 I NI NYLOK EI2 SCREW M2 0 2 5 I NI NYLOK KIT S P 86...

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