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Acer TravelMate 290, Service Manual

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Acer TravelMate 290 Service Manual Download Page 8

VIII

Table of Contents

External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
External CD-ROM/DVD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . .62
Keyboard or Auxiliary Input Device Check  . . . . . . . . . . . . . . . . . . . . . . . . .63
Memory Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Display Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Sound Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Insyde MobilePro BIOS POST Beep Code and POST Messages  . . . . . . . . . . .67
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Chapter 5

Jumper and Connector Locations 

75

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

SW1 Settings (Lid switch)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
SW3 Settings(Kill Switch)    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Chapter 6

FRU (Field Replaceable Unit) List 

79

TravelMate 290 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Appendix A

Model Definition and Configuration 

94

Appendix B

Test Compatible Components 

95

Microsoft® Windows® XP Home Environment Test . . . . . . . . . . . . . . . . . . . . . .96
Microsoft® Windows® XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . .99

Appendix C

Online Support Information 

103

 Index

105

Summary of Contents for TravelMate 290

Page 1: ...cer TravelMate 290 Series Service Guide PART NO VD T26V5 001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 430 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...tility 33 Main 34 Advanced 35 Security 38 Boot 40 Exit 41 BIOS Flash Utility 42 System Diagnostic Diskette 42 Chapter 3 Machine Disassembly and Replacement 43 General Information 44 Before You Begin 44 Disassembly Procedure Flowchart 45 Removing ODD Module Memory and HDD Module 48 Removing the ODD Module 48 Removing the Memory 48 Removing the HDD Module 48 Removing the Keyboard LCD Module 49 Remov...

Page 8: ... to FRU Error Message 69 Intermittent Problems 72 Undetermined Problems 73 Chapter 5 Jumper and Connector Locations 75 Top View 75 SW1 Settings Lid switch 76 SW3 Settings Kill Switch 76 Bottom View 77 Chapter 6 FRU Field Replaceable Unit List 79 TravelMate 290 Series 94 Appendix A Model Definition and Configuration 94 Appendix B Test Compatible Components 95 Microsoft Windows XP Home Environment T...

Page 9: ...024X768 eXtended Graphics Array XGA resolution T 3D graphics engine T Simultaneous LCD and CRT display support T S video for output to a television or display device that supports S video input T Dual display capability Multimedia T 16 bit high fidelity AC 97 Codec stereo audio T Built in dual speakers T High speed optical drive AcerMedia bay Connectivity T High speed fax data modem port T Etherne...

Page 10: ...ck for AC adapter T One ECP EPP compliant parallel port T One external monitor port T One headphone speaker line out jack 3 5mm mini jack T One microphone line in jack 3 5mm mini jack T One S video out NTSC PAL port T Three Universal Serial Bus USB ports T One IEEE 1394 port ...

Page 11: ...Chapter 1 3 System Block Diagram ...

Page 12: ...16 SW3 Wireless Kill Switch 5 JP10 LCD Connector 17 JP18 Speakers Connector 6 JP6 USB Connectors 2 18 JP17 Module Connector 7 JP5 RJ11 RJ45 Connectors 19 JP13 Mini PCI Connector 8 JP4 S Video Connector 20 PJP9 Battery Connector 9 JP3 IEEE 1394 Connector 21 JP21 Keyboard Connector 10 SW1 Lid Switch 22 JP22 HDD Connector 11 JP8 USB Connector 23 PCN1 DC In Jack 12 JP11 MDC MBC Connector ...

Page 13: ...Chapter 1 5 Bottom View 24 JP25 SO DIMM Socket 25 JP26 SO DIMM Socket ...

Page 14: ...pointing device which functions like a computer mouse 4 Click buttons left and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 5 Palmrest Comfortable support ares for your hands when you use the computer 6 Keyboard Inputs data into your computer 7 Status indicators LEDs light emitting diode that turn on and off to sh...

Page 15: ...Chapter 1 7 Front View Icon Item Description 1 Latch Latch for opening and colsing the computer 2 AcerMedia bay For hot swappable modules including CD ROM DVD ROM DVD CD RW combo or DVD RW ...

Page 16: ...mmunication switch Enables and disables wireless communication devices 4 Stereo speaker Outputs sound 5 Headphone Speaker Line out jack Connects to headphones or other line out audio devices speakers 6 Microphone Line in jack Accepts input from external microphone or other audio line in devices e g audio CD player stereo walkman and etc 7 One USB 2 0 port Connects to Universal Serial Bus devices e...

Page 17: ...ight Panel Icon Item Description 1 Stereo speaker Outputs sound 2 HDD Houses the computer hard disk 3 Ventialtion slot Enables the computer to stay cool even after prolonged use 4 DC in jack Connects the AC adapter ...

Page 18: ...to an Ethernet 10 100 based network 4 Modem port Connects to a phone line 5 Two USB 2 0 ports Connects to Universal Serial Bus devices e g USB mouse USB camera 6 External display port Connects to a display device e g external monitor LCD projector 7 Parallel port Connects to a parallel device e g parallel printer 8 Security keylock Connects to a Kensington compatible computer security lock ...

Page 19: ... for removing the optical drive 3 AcerMedia bay Houses an AcerMedia drive module 4 Battery bay Houses the computer s battery pack 5 Battery release latch Unlatches the battery to remove the battery pack 6 Hard disk bay Houses the computer s hard disk securedby a screw 7 Cooling fan Helps keep the computer cool Note Don t cover or obstruct the opening of the fan ...

Page 20: ...when Scroll Lock is activated Caps lock Lights when Caps Lock is activated Pad lock cursor Lights when Pad lock is activated Num lock Lights when Num Lock is activated Wireless Bluetooth indicator Orange indicators that wireless LAN is enables blue indicators that Bluetooth optional is enabledLights when the Wireless LAN or Bluetooth capabilities are enabled Power Lights green when the power is on...

Page 21: ...de the keypad is cursor function Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press w ...

Page 22: ...ic keypad It is indicated by small characters located on the right hand side of the keycaps Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manner ...

Page 23: ...n Windows logo key Start button Combinations with this key perform special functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click ...

Page 24: ...Function Description Fn Esc Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn End Speaker toggle Turns the speakers on and off Fn PgUp Volume up Increases the speaker volume Fn PgDn Volume down Decreases the speaker volume Fn w Brightness up Increases the sc...

Page 25: ...ates is set to United States International If not select and click on Properties then select United States International and click on OK 5 Click on OK To verify the keyboard type in Windows XP follow the steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English Un...

Page 26: ...board are three buttons The left most button is the power button To the right of the power button are the two launch keys They are designated as the programmable buttons P1 and P2 Launch Key Default application P1 User programmable P2 User programmable ...

Page 27: ...he left and right buttons on a mouse Tapping on the touchpad produces similar results NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness Function Left Button Right Button Tap Execute Click twi...

Page 28: ...D ROM bootable BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 1MB 1st level cache control Always enabled 2nd level cache control Always enabled Cache scheme control Fixed in write through System Memory Item Specification Memory controller Intel 855GM GMCH Memory size 128MB 256MB 512MB 1GB DIMM socket number 2 sockets Support...

Page 29: ...m connector location Rear side Hard Disk Drive Interface Item Specification Vendor Model Name Toshiba 20G MK2023G AS Toshiba 30G MK3021G AS Toshiba 40G MK4021G AS Toshiba 60G MK6021G AS Hitachi 20G IC25N020 ATMR04 Hitachi 30G IC25N030 ATMR04 Hitachi 40G IC25N040 ATMR04 Hitachi 60G IC25N060 ATMR04 Capacity MB 20000 30000 40000 60000 20000 30000 40000 60000 Bytes per sector 512 512 512 512 512 512 5...

Page 30: ...terface IDE ATAPI Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border DVD RW read DVD RAM read Version2 1 DVD RAM read Version 1 0 CD CD Audio CD E G CD MIDI CD TEXT CD ROM CD ROM XA CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA CD R CD RW CD R read CD RW read Loading mechanism Load Manual Release a Electrical Release Release Button b Releas...

Page 31: ...isable Auto BIOS or operating system chooses configuration by BIOS setup Note Depending on your operating system disabling an unused device may help free systen resources for other devices Supports ECP EPP Bi directional PS 2 compatible Yes set by BIOS setup Note When Mode is selected as EPP mode 3BCh will not be available Optional ECP DMA channel in BIOS setup DMA channel 1 Optional parallel port...

Page 32: ...endor model name Standard keyboard w o launch button embeded Total number of keypads 85 86 90 keys with 101 102 key emulation Windows logo key Yes Internal external keyboard work simultaneously Yes Battery Item Specification Vendor model name Sony Samsung Battery Type Li ion Pack capacity 63Wh 31Wh Cell voltage 3 7V cell Number of battery cell 8 4 Package configuration Pin 1 BATT Battery positive ...

Page 33: ...a function of the duty cycle Features 1 Wide range 9V to 21V input voltage 2 Birghtness adjustment by PWM duty mode 3 Close loop controls lamp current LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for TravelMate 430 series notebook It should be supported the following LCD panels No Supplier Model Type 1 AU B141XN04 TFT 14 1 XGA 2 CMO N141X6 L01 TFT 14 1 XGA 3 CPT...

Page 34: ...time Tvs 1 1 5 Sec 9 Dispoff 2 8 3 3 3 6 V Backlight on off signal 0 0 5 0 8 V Low level 10 Limited lamp maximum current DAC BRIG 0 3 3 V Note 2 11 PWM signal Note 4 INV_PW M 142 150 158 Hz PWM signal frequency 3 0 3 3 3 6 V PWM signal amplitude 30 100 12 Lamp current over shoot I zero PK 10 Line transient 10 8V to 21V 100us and turn on transient 13 Current Waveform factor 1 27 1 56 Multiple or 10...

Page 35: ...maximum value under INV_PWM at 100 and brightness is minimum under INV_PWM at 30 5 The system interface signals belong to 3 3V 6 Please make sure open lamp output voltage should be within starting voltage specification 7 Inverter should pass human body safety test 8 Inverter should be no smoking by any component open short test 9 Transformer voltage stress should not be over 85 under any condition...

Page 36: ...0 15 0 15 0 15 0 14 1 14 1 Display technology TFT TFT TFT TFT TFT TFT TFT TFT Resolution XGA 1024 768 XGA 1024 768 XGA 1024 768 XGA 1024 768 XGA 1024 768 XGA 1024 768 XGA 1024 768 XGA 1024 768 Supports colors 262K 262K 262K 262K 262K 262K 262K 262K Optical Specification Brightness control keyboar d hotkey keyboar d hotkey keyboar d hotkey keyboar d hotkey keyboar d hotkey keyboar d hotkey keyboar ...

Page 37: ...an be shorted without damage and auto recovery Electrostatic discharge ESD 15kV at air discharge 8kV at contact discharge Dielectric Withstand Voltage Primary to secondary 4242 Vdc for 1 second Leakage current 60uA at 254Vac Regulatory Requirements 1 FCC class B requirements USA 2 VDE class B requirements German 3 VCCI classII requirements Japan Power Management ACPI Mode Power Management Mech Off...

Page 38: ... jack 3 5mm mini jack One microphone line in jack 3 5mm mini jack One S video out NTSC PAL port Three Universal Serial Bus USB ports One IEEE 1394 port Drive Bays One Material Recycle plastic PC ABS 94V0 Indicators Power Media activity Battery charge Wireless Bluetooth communication Caps lock Pad lock Num lock and Scroll lock indicators Switch Power switch Lid switch User define switch 1 2 Wireles...

Page 39: ...A4 00A5 Motherboard resources 00A8 00A9 Motherboard resources 00AC 00AD Motherboard resources 00B0 00B5 Motherboard resources 00B8 00B9 Motherboard resources 00BC 00BD Motherboard resources 00C0 00DF Direct memory access controller 00F0 00FE Numeric data processor 0170 0177 Secondary IDE Channel 01F0 01F7 Primary IDE Channel 0200 020F Motherboard resources 0274 0277 ISAPNP Read Data Port 0279 0279...

Page 40: ... Function Hardware IRQ00 SystemTimer IRQ01 Standard 101 102 Key or Microsoft Natural PS 2 Keyboard IRQ04 SMC IrCC Fast Infrared Port IRQ08 System CMOS real time clock IRQ09 Microsoft ACPI Compliant System IRQ12 Alps Pointing device IRQ13 Numeric data processor IRQ14 Primary IDE controller IRQ15 Secondary IDE controller IRQ10 Agere Systems AC 97 Modem ENE CB1410 Cardbus Controller Intel r 82801DB D...

Page 41: ...u options Main Advanced Security Boot and Exit Follow these instructions T To choose a menu use the cursor left right keys zx T To choose a parameter use the cursor up down keys wy T To change the value of a parameter press p or q T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any change...

Page 42: ...ry size of the extended memory in the system Extended Memory size Total memory size CPU Speed CPU Speed Max speed System Time and System Date Sets the system time and date Quiet Boot Mode Control whether Customer Logo and Summary Screen are displayed or not LCD Auto DIM Enabled LCD brightness will automatically lower to save more power when AC is not present Disabled LCD brightness will NOT automa...

Page 43: ... Ports Configure the system s Infrared port using options Disabled and Enabled The table below describes the parameters in the screen Settings in boldface are the default and suggested parameter settings Description Option FIR I O Settings Sets the base I O address and IRQ for Infrared port COM1 3F8 IRQ4 COM2 2F8 IRQ3 COM3 3E8 IRQ4 COM4 2E8 IRQ3 ...

Page 44: ...set to ECP DMA1 DMA2 DMA3 Mode Setting Normak 16550 IrDA HPSIR ASK IR FAST IR Description Option Port Definition Sets the mode for the parallel port Standard AT Normal mode AT compatible Bi directional Bi directional mod PS 2 compatible Enhanced Parallel EPP EPP mode Extended Compabilities ECP ECP mode requires DMA channel Standard AT Centronics Bidirectional PS 2 Enhanced Parallel EPP Extended Ca...

Page 45: ...Chapter 2 37 ...

Page 46: ... settings Set Supervisor User Password If password on boot is required the password must be set otherwise it cannot be enabled The formats of the password are as follows Length 10 characters Characters Alphanumeric keys only The shift status i e Ctrl Shift Alt and Capital are ignored Parameter Description Option Set User Password Press Enter to set the user password When set this password protects...

Page 47: ...you may have to return your notebook computer to your dealer to reset it Set Supervisor Password Press Enter to set the administrator password When set this password protects the BIOS Setup Utility from unauthorized access Password on Boot Allows the user to specify whether or not a password is required to boot Disabled or Enabled Parameter Description Option ...

Page 48: ...s the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay Please select the order of the boot devices ...

Page 49: ...ameters in this screen Parameter Description Exit Saving Changes Allows the user to save changes to CMOS and reboot the system Exit Discarding Changes Allows the user Discards changes made and exits System Setup Load Setup Default Loads default settings for all parameters same as t Discard Changes Allows the user to discard previous changes in CMOS Setup ...

Page 50: ...ities NOTE Please use the AC adaptor power supply when you run the Flash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Flash 1 Prepare a bootable diskette 2 Copy the Flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The Fl...

Page 51: ...ectrostatic discharge T Plastic flat head screw driver T Plastic tweezers T Philips screw driver T Any plastic tool can take off the middle cover NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrap...

Page 52: ... 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack NOTE TravelMate 290 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors ...

Page 53: ... HDD Module Middle Cover HDD Carrier Keyboard M 2 Power Button DIMM Cover Memory M 2 LCD Module ODD Module M 1 P 4 M 1 HDD Cover G 4 J 2 Q 4 HDD Carrier SUB Assy M 2 ODD Optical Device Bracket Optical Device Holder Optical Device Board M 1 Launch Board L 1 MDC Cover Plate Thermal Plate Mini PCI Cover P 2 P 1 K 2 MDC Card Thermal Module Mini PCI Wireless Board 4 CPU Lower Case ASSY LED Cable O 1 Ma...

Page 54: ...x 10 B G SCREW M2 x 2 3 NL H SCREW M2 x 3 NL I SCREW M2 x 4 B J SCREW M2 x 6 NL K SCREW M2 5 x 1 1 NL L SCREW M2 5 x 15 NL M SCREW M2 5 x 3 NL N SCREW M2 5 x 3 NL up O SCREW M2 5 x 4 NL P SCREW M2 5 x 6 NL Q SCREW M3 x 4 NL 2 LCD Rubber 2 LCD Screw Caps P 4 LCD Bezel LCD ASSY M 1 Inverter Board LCD Brackets LCD Coaxial Cable H 8 LCD Module P 2 LCD LCD Panel ...

Page 55: ...Chapter 3 47 Removing the Battery Pack 1 Slide the battery latch 2 Then remove the battery ...

Page 56: ...ptical drive latch 2 Then remove the optical drive Removing the Memory 1 Unscrew the two screws that secure the DIMM cover 2 Remove the DIMM cover 3 Pop out the memory then remove it Removing the HDD Module 1 Remove the screw that secures HDD module 2 Take off the HDD module from the main unit ...

Page 57: ...o screws holding the keyboard 4 Turn the keyboard over as the picture shows 5 Disconnect the keyboard cable then remove the keyboard Removing the LCD module 1 Remove the middle cover See step 1 and step 2 on Removing the Keyboard section 2 Remove one screw as the picture shows 3 Then disconnecto the LCD coaxial cable 4 Remove the six screws on the rear and the bottom panel three on each side 5 The...

Page 58: ...50 Chapter 3 ...

Page 59: ...er buttom 5 Remove the screw holding the launch board 6 Take off the launch board 7 Then remove the screw that secures the thermal plate 8 Take off the thermal plate 9 Remove the two screws that fasten the MDC cover plate then remove it 10 Disconnect the MDC card connector 11 Disconnect the modem card cable 12 Disconnect the fan cable 13 Remove the four screws according to the order as shown ...

Page 60: ...t carefully 17 Disconnect the speaker cable 18 Remove the two screws holding the mini PCI cover 19 Then remove the mini PCI cover 20 Disconnect the wireless LAN antenne 21 Pop out the wireless LAN card then remove it 22 To detach the upper case assembly from the lower case assembly first remove the three screws as shown ...

Page 61: ...the touchpad FPC 27 Remove the four screws that secure the touchpad support bracket 28 Then remove the touchpad support bracket 29 Remove the touchpad 30 Tear off all capton holding wireless LAN antenne 31 Take out the wireless antenna from the samll fastening hooks 32 Remove the two screws that fasten the wireless antenna 33 Then take out the wireless antenna ...

Page 62: ...he wireless antenna 37 Remove the two screws fastening the wireless antenna to the hinge saddle 38 Then remove the wireless antenna from the upper case 39 Remove the two screws fastening the left speaker 40 Place the left speaker as shown 41 Then take off the left hinge saddle 42 Remove the gasget 43 Then remove the screw that secures the hinge saddle ...

Page 63: ...that secure the shielding to the upper case 48 Tear off the alumini tape on the right and the left side 49 Then remove the shielding 50 Tear off the tape holding the speaker set 51 Remove the speaker set from the upper case 52 Remove the screw that secures the main board to the lower case 53 Disconnect the touchpad FPC Please push the lower case outwords as shown ...

Page 64: ...56 Chapter 3 54 Remove the four screws that fasten the PCMCIA slot 55 Detach the PCMCIA slot from the main board ...

Page 65: ...bezel carefully 4 Tear off the tape fastening the inverter connector 5 Tear off the tape fastening the inverter cable 6 Remove the screw holding the LCD inverter board 7 Disconnect the high voltage cable and the inverter board 8 Disconnect the inverter board connector 9 Remove the two screws holding the LCD one on each side 10 Then remove the LCD from the LCD panel ...

Page 66: ...e the eight screws that fasten the right and the left LCD brackets four on each side 12 Then remove the LCD brackets on both side 13 Tear off the capton that secure the LCD coaxial cable 14 Disconnect the LCD coaxial cable ...

Page 67: ...o screws holding the HDD cover 5 Detach the HDD cover Disassembling the Optical Disk Drive Module Combo Drive Module 1 Remove the two screws holding the optical device holder 2 Remove another two screws that fasten the optical device holder on the other side 3 Then remove the last two screws that secure the holder 4 Take the optical disc drive from the optical device holder 5 Remove the the optica...

Page 68: ...60 Chapter 3 ...

Page 69: ...ssword verify with the customer that Wndows XP is installed on the hard disk Operating systems that were not preinstalled by Acer can cause malfunction make sure all optional equipment is removed from the computer make sure the floppy disk is empty 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not...

Page 70: ...isolate the problem to a controller drive or CD ROM DVD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Insert an audio CD into the CD DVD drive If the CD DVD drive can read the data from the audio CD The drive does not have problem then go to next step If the CD...

Page 71: ...on Memory Check Memory errors might stop system operations show error messages on the screen or hang the system Currently we do not provide memory test program However if you need to check memory but have no testing program or diagonositc utility at hand please go to http www passmark com to download the shareware BurnIn Test V 3 0 You may test the memory with this program under Window XP environm...

Page 72: ... do the following T Replace the main board T If the problem is not corrected see Undetermined Problems on page 73 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the DC IN indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge do...

Page 73: ...ouse is working 3 If the PS 2 mouse does not work then check if the main board to switch board FPC is connected well 4 If the main board to switch board FPC is connected well then check if the touch pad FPC connects to the main board properly 5 If there is still an error after you have connected the touch pad FPC to the main board properly then replace the touch pad or touch pad FPC The touch pad ...

Page 74: ...to an appropriate level 1 Try different audio sources For example employ audio CD and ditital music file to determine whether the fault is in the speaker system or not If not all sources have sound problem the problem is in the source devices If all have the same problem continue next step 2 Connect a set of earphone or external speakers If these devices work fine go to next step If not then the m...

Page 75: ...GE REGISTERS DMA page registers do not function properly short short short short long short FAULTY REFRESH CIRCUIT RAM refresh circuit does not function properly short short short short long long ROM CHECKSUM INCORRECT BIOS ROM checksum failed short short short long short short CMOS RAM TEST FAILED CMOS RAM test failed short short short long short long DMA CONTROLLER FAULTY DMA controller does not...

Page 76: ...board operation is locked N A BOOT SECTOR 0 HAS CHANGED The boot sector of the hard disk has been changed probably because of a virus attack N A Suspend to Disk partition MISSING No Suspend to Disk partition found N A Hard Disk ERROR Access to the Suspend to Disk partition failed N A Suspend to Disk partition signature NOT FOUND No Suspend to Disk partition signature found N A Suspend to Disk part...

Page 77: ...ard Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 63 Battery pack Power adapter Hard drive battery c...

Page 78: ...not enter hibernation Keyboard if control is from the keyboard Hard disk drive Main board The system doesn t enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive Main board The system doesn t enter standby mode after closing the LCD LCD cover switch Main board The system doe...

Page 79: ...e USB ports Test one USB port each time USB socket is firmly secured to the main board Main board Print problems Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board Keyboard Touchpad Related Symptoms Symptom Error Action in Sequence Keyboard one or more keys does ...

Page 80: ...est for several times to isolate the problem 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors If an error is detected by the main battery test see Check the Power Adapter on page 64 If an error is detected by the display test see Index of Symptom to FRU Error Message on page 69 If an error is detected...

Page 81: ... operating correctly See Power System Check on page 63 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the proble...

Page 82: ...74 Chapter 4 ...

Page 83: ... 5 JP10 LCD Connector 17 JP18 Speakers Connector 6 JP6 USB Connector x2 18 JP17 Module Connector 7 JP5 RJ11 RJ45 Connector 19 JP13 Mini PCI Connector 8 JP4 S Video Connector 20 PJP9 Battery Connector 9 JP3 IEEE 1394 Connector 21 JPJ21 Keyboard Connector 10 SW1 Lid Switch 22 JP22 HDD Connector 11 JP8 USB Connector 23 PCN1 DC In Jack 12 JP11 MDC MBC Connector Jumper and Connector Locations Chapter 5...

Page 84: ... 5 SW1 Settings Lid switch SW3 Settings Kill Switch Setting Function 1 NONE Function 2 LCD BACKLIGHT OFF Function 3 STAND BY Function 4 HIBERNATE Setting On Wireless On Bluetooth On Off Wireless Off Bluetooth Off ...

Page 85: ...Chapter 5 77 Bottom View 24 JP25 So DIMM Socket 25 JP26 So DIMM Socket ...

Page 86: ...78 Chapter 5 ...

Page 87: ...hange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts ...

Page 88: ...80 Chapter 6 Exploded Diagram THE SYSTEM ...

Page 89: ...Chapter 6 81 LOGIC UPPER ASSY ...

Page 90: ...82 Chapter 6 LCD 14 1 ...

Page 91: ...Chapter 6 83 LCD 15 ...

Page 92: ...84 Chapter 6 OPTICAL DISC DRIVE MODULE AND COMBO DRIVE MODULE HDD ASSY ...

Page 93: ...8650 22 BT T3506 001 BATTERY SONY LI ION 4 CELLS 2150mAH US18650G5 BT T3504 002 Boards 306 THE SYSTEM MDC CARD AMBIT T60M283 W CISPR 54 T35V5 001 NS MDC BLUETOOTH COMBO CARD AMBIT TM60M665 00 54 T35V5 002 NS MINI PCI WIRELESS BOARD 802 11b Intel Calexico 802 1b 54 T35V5 003 MINI PCI WIRELESS BOARD 802 11a b Askey Atheros solution 54 T35V5 004 254 THE SYSTEM LAUNCH BOARD 55 T35V5 001 Cables 002 LOG...

Page 94: ...R CORD DEMARK 3Pin 27 T35V5 008 Case Cover Bracket Assembly 304 THE SYSTEM MIDDLE COVER W NAME PLATE 42 T35V5 001 303 THE SYSTEM LOWER CASE 60 T35V5 001 NS DIMM COVER 42 T35V5 002 253 THE SYSTEM UPPER CASE W SPEAKERS ANTENNA 60 T35V5 002 UPPER CASE W SPEAKERS W O ANTENNA 60 T35V5 003 NS I O BRACKET 33 T35V5 001 003 LOGIC UPPER ASSY TOUCHPAD SUPPORT BRACKET NOTE This item does not include FPC yet t...

Page 95: ...ATE 42 T35V5 007 COMMUNICATION MODULE NS ANTENNA WHITE 50 T35V5 004 NS ANTENNA BLACK 50 T35V5 005 CPU NS INTEL PENTIUM M BANIAS 1 3GHZ KC BS001 13G INTEL PENTIUM M BANIAS 1 4GHZ KC BS001 14G INTEL PENTIUM M BANIAS 1 5GHZ KC BS001 15G INTEL PENTIUM M BANIAS 1 6GHZ KC BS001 16G INTEL PENTIUM M BANIAS 1 7GHZ KC BS001 17G Picture No Partname And Description Part Number ...

Page 96: ...001 HDD 2 5 60G HGST MORAGA IC25N060ATMR04 0 08K0634 KH 06007 002 HDD 2 5 60G TOSHIBA NEPTUNE MK6022GAS 5400RPM KH 06004 001 HDD 2 5 60G HDD 2 5 TOSHIBA 60GB Neptune MK6021GAS KH 36004 001 001 HDD ASSY HDD ESD PLATE ASSY 33 T35V5 004 002 HDD ASSY HDD CARRIER SUB ASSY W HDD COVER 33 T35V5 005 NS HDD COVER Keyboard NS KEYBOARD ZIPPY ARABIC KB T350C 018 KEYBOARD ZIPPY BELGIUM KB T350C 009 KEYBOARD ZI...

Page 97: ...1 6M T35V5 013 ASSY LCD MODULE 14 XGA CPT CLAA141XF01 REV 2 6M T35V5 014 ASSY LCD MODULE 14 XGA TOPPOLY TD141TGCB1 6M T35V5 015 ASSY LCD MODULE 15 AU B150XG02 V1 6M T35V5 016 ASSY LCD MODULE 15 HITACHI TX38D81VC1CAB 6M T35V5 017 ASSY LCD MODULE 15 LG LP150X08 A3 6M T35V5 018 ASSY LCD MODULE 15 HANNSTAR HSD150PX17 A 6M T35V5 019 ASSY LCD MODULE 15 SANYO TM150XG 02L11 6M T35V5 020 001 LCD 14 1 AND L...

Page 98: ...CD COAXIAL CABLE 14 1 AU 50 T35V5 006 LCD COAXIAL CABLE 14 CMO 50 T35V5 007 LCD COAXIAL CABLE 14 CPT 50 T35V5 008 LCD COAXIAL CABLE 14 TOPPOLY 50 T35V5 009 LCD COAXIAL CABLE 15 AU 50 T35V5 010 LCD COAXIAL CABLE 15 HITACHI 50 T35V5 011 LCD COAXIAL CABLE 15 LG 50 T35V5 012 LCD COAXIAL CABLE 15 HANNSTAR 50 T35V5 013 LCD COAXIAL CABLE 15 SANYO 50 T35V5 014 NS LCD RUBBER 47 T35V5 001 NS LCD RUBBER LOW ...

Page 99: ...O DRIVE MODULE CD ROM MODULE 24X QSI SCR 242 6M T35V5 002 CD ROM MODULE 24X TEAC CD 224E C85 6M T35V5 003 DVD ROM MODULE 8X QSI SDR 083 6M T35V5 004 DVD CDRW COMBO MODULE 24X LITEON LSC024082K 6M T35V5 006 DVD CDRW COMBO MODULE 24X QSI SBW 242 6M T35V5 007 DVD CDRW COMBO MODULE 24X KME UJDA750 6M T35V5 008 DVD CDRW COMBO MODULE 24X TOSHIBA SDR 2412 6M T35V5 009 DVD RW MODULE TEAC DV W22E 185 6M T3...

Page 100: ...AL DEVICE BOARD 55 T35V5 002 MISCELLANEOUS NS RUBBER FOOT 47 T35V5 003 NS RUBBER FOOT SMALL 47 T35V5 004 NS LCD LATCH W SPRING 6K T35V5 002 POINTING DEVICE 007 LOGIC UPPER ASSY TOUCHPAD SYNAPTICS TM41PDA357 56 T35V5 001 Speaker NS SPEAKER R L 6K T35V5 001 Screws NS SCREW BTP M1 7 x 3 5ZS 86 T35V5 001 NS SCREW BTP M2 x 4 ZS 86 T35V5 002 NS SCREW D SUB NUT 86 T35V5 003 NS SCREW M1 7 x 2 5ZS 86 T35V5...

Page 101: ...T35V5 010 NS SCREW M2 5 x 1 1 NL 86 T35V5 011 NS SCREW M2 5 x 15 NL 86 T35V5 012 NS SCREW M2 5 x 3 NL 86 T35V5 013 NS SCREW M2 5 x 3 NL up 86 T35V5 014 NS SCREW M2 5 x 4 NL 86 T35V5 015 NS SCREW M2 5 x 6 NL 86 T35V5 016 NS SCREW M3 x 4 NL 86 T35V5 017 Picture No Partname And Description Part Number ...

Page 102: ...Vi PM 1 3GHz 14 1 XGA 8xDVD 1x256M 20GB 30GB 11 b 290XCi P M 1 3GHz 14 1 XGA 24x CDRW DVD 1x256M 20GB 30GB 11b 290XMi PM 1 3GHz 14 1 XGA DVD RW 1x256M 2x256M 30GB 11b 290LC P M 1 3G 15 0 XGA 24x CDRW DVD 1x256M 30GB N 290LCi P M 1 3G 15 0 XGA 24x CDRW DVD 1x256M 2x256M 30GB 40GB 11b 290LMi PM 1 3GHz 15 0 XGA DVD RW 1x256M 2x256M 40GB 30GB 11b Model Definition and Configuration Appendix A ...

Page 103: ...ws XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 290 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 104: ...ess Mouse Man Wheel Lotitech M S48a Logitech Mouse Man MCV 46 I O Mouse USB Microsoft IntelliMouse Explorer Optical Microsoft Wireless IntelliMouse Explorer Microsoft IntelliMouse Explorer 3 0 Microsoft TrackBall Explorer Loeitech M UA34 Logitech Mouse Man MCV 46 Logitech Cordless Mouse Man Optical Logitech Mini Optical Mouse Logitech Mouse Man Traveler Logitech Cordless Optical Track Man Logitech...

Page 105: ...CIA Card LAN Card 3Com Ethernet III Card 3C589B 3Com 10 100 Lan CardBus with XJACK connector 3CXFE575CT 3Com 10 100 Lan CardBus 3CCFE575BT 3Com 32bit CardBus 10 100 BASE TX 3C575 TX 3Com TokenLink Velocity 16 4 3Com 10 100 CardBus with XJACK Connector 3CXFE575BT 3Com Megahertz 10 100 Lan CardBus 3CCFE575CT 3Com Fast Ethernet 10 100 BASE TX 3CCFE575CT D ActionTec Data Link 56K PC Card Fax Modem MDV...

Page 106: ...tec SlimSCSI 16 bits 1460B Storage Card Fujitsu SRAM Card Pretec MPEG I Card Margi MPEG II Card Pretec 8M 16M Flash Card Kingston Flash Card 64MB Feiya Smart Media Flash Memory Card To PCMCIA 32MB Feiya Compact Flash Card 32MB Iomega Clik PC Card 40MB Toshiba Microdriver 2G HDD Toshiba Microdriver 5G HDD IBM Microdriver 1G Panasonic Secure Digital 8 16 32 64 128 256 512M Toshiba Secure Digital 8 1...

Page 107: ...ss Mouse Man Wheel Lotitech M S48a Logitech Mouse Man MCV 46 I O Mouse USB Microsoft IntelliMouse Explorer Optical Microsoft Wireless IntelliMouse Explorer Microsoft IntelliMouse Explorer 3 0 Microsoft TrackBall Explorer Loeitech M UA34 Logitech Mouse Man MCV 46 Logitech Cordless Mouse Man Optical Logitech Mini Optical Mouse Logitech Mouse Man Traveler Logitech Cordless Optical Track Man Logitech ...

Page 108: ...CIA Card LAN Card 3Com Ethernet III Card 3C589B 3Com 10 100 Lan CardBus with XJACK connector 3CXFE575CT 3Com 10 100 Lan CardBus 3CCFE575BT 3Com 32bit CardBus 10 100 BASE TX 3C575 TX 3Com TokenLink Velocity 16 4 3Com 10 100 CardBus with XJACK Connector 3CXFE575BT 3Com Megahertz 10 100 Lan CardBus 3CCFE575CT 3Com Fast Ethernet 10 100 BASE TX 3CCFE575CT D ActionTec Data Link 56K PC Card Fax Modem MDV...

Page 109: ...tec SlimSCSI 16 bits 1460B Storage Card Fujitsu SRAM Card Pretec MPEG I Card Margi MPEG II Card Pretec 8M 16M Flash Card Kingston Flash Card 64MB Feiya Smart Media Flash Memory Card To PCMCIA 32MB Feiya Compact Flash Card 32MB Iomega Clik PC Card 40MB Toshiba Microdriver 2G HDD Toshiba Microdriver 5G HDD IBM Microdriver 1G Panasonic Secure Digital 8 16 32 64 128 256 512M Toshiba Secure Digital 8 1...

Page 110: ...102 Appendix B ...

Page 111: ...ver models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s International Traveler s ...

Page 112: ...104 Appendix C ...

Page 113: ...Disk removing the 57 FRU Field Replaceable Unit List 79 I Intermittent Problems 72 J Jumper and Connector Locations 75 Top View 75 K Keyboard or Auxiliary Input Device Check 63 M Machine Disassembly 43 Memory Check 63 Model Definition 94 Modem Combo Card external 49 O Online Support Information 103 P Panel Bottom 11 Power System Check Battery Pack 65 Power Adapter 64 65 R RMA 79 S System Check Pro...

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