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Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acer's "global" product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If, for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines.

Get other manuals https://www.bkmanuals.com

Summary of Contents for Studio MMP3400

Page 1: ...o MMP3400 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw Get other manuals https www bkmanuals com ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Studio MMP3400 service guide Date Chapter Updates Get other manuals https www bkmanuals com ...

Page 3: ...d with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing rep...

Page 4: ...dditional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Get other manuals https www bkmanuals com ...

Page 5: ...is generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For A...

Page 6: ...VI Get other manuals https www bkmanuals com ...

Page 7: ...assembly 16 IR Board Reassembly 17 Fan Module Reassembly 18 Hard Drive Reassembly 20 Base Reassembly 21 Outer Casing Reassembly 22 Chapter 3 Troubleshooting 25 No display on TV 25 No sound or poor sound quality 25 No picture or poor picture quality 25 Not recognised by computer 25 The remote control does not work well 25 Subtitles are not displayed when watching a DivX movie 25 No SPDIF audio out ...

Page 8: ...VIII Get other manuals https www bkmanuals com ...

Page 9: ...onent Y PB PR x 1 Phone Jack For Composite CVBS Audio R Audio L x 1 HDMI Port x 1 S PDIF Digital Audio Out x1 DC Power Input Jack x 1 Mini USB Device Port x 1 Front Side 38KHz IR receiver x 1 Power on status HDD access LED x 1 Other PSU AC Wall Wart DC 12V 2A Mani board PCB Size 115mm x 90mm 4L Front board PCB Size 30mm x 5mm 2L MPEG 1 MPEG 2 XViD AVI decoding Video Decoding resolution is up to 48...

Page 10: ...nd Mini USB Device port x1 in Rear I O Video output support Component video up to 1080i CVBS PAL system HDMI 480p up scaling to 1080P Audio output support Stereo audio out SPDIF audio out Dolby certification Get other manuals https www bkmanuals com ...

Page 11: ...R SPDIF USB port x1 Host mode type A SATA HDD IR Receiver HDMI TX ES7109 GL830 IDE Power HDD LED Blower ESS ES6461 2MB SPI Flash Audio filter Mini USB HDMI Component Composite 16MB SDRAM 8Mx16 x1pcs Audio L R SPDIF USB port x1 Host mode type A SATA HDD IR Receiver HDMI TX ES7109 GL830 IDE Power HDD LED Blower Get other manuals https www bkmanuals com ...

Page 12: ...transfer compressed digital audio and carry the signal between the output in your system to a home theater system designed for Dolby Digital DTS surround sound or used to inter connect commercial audio equipment 5 HDMI This connector provides a high definition audio and video signal The HDMI cable must be connected to this port and outputs to a monitor or HDTV with HDMI input port 6 USB host To co...

Page 13: ...n zoom mode 6 PAUSE Pause during playback Pause slideshow 7 SKIP Go to previous movie Go to previous song Go to previous image 8 STOP Stop playback Stop slideshow 9 FAST REWIND Reverse play 10 OUTPUT Toggle video out format You can switch between the individual video outputs pressing this button The video output selected at any time will be shown on the screen If you cannot see the correct image o...

Page 14: ...e 18 SETTINGS Go to the Settings screen 19 MUSIC Go to the Music screen 20 PLAY ENTER Play a movie Play a song Display an image Select 21 SKIP Go to next movie Go to next song Go to next image 22 SLIDESHOW Play all files as a slideshow 23 FAST FORWARD Fast forward 24 ZOOM Zoom in out 2x 4x 8x 25 ANGLE Not used 26 ROTATE Rotate image 90 clockwise 27 REPEAT Repeat playback Repeat One Repeat All Shuf...

Page 15: ...t size Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter ...

Page 16: ...MP3400 Removing the Outer Casing 1 Remove the rubber foot near the front of the system 2 Remove the screws A from where the rubber foot was and at the back of the system Main Screw List Item Color Torque Part No A Black 4 5kgf cm 86 SA33Q 8R0 B Silver 6 0kgf cm 86 9A532 6R0 C Silver 1 5kgf cm 86 9A552 5R0 D Silver 6 0kgf cm 86 5A534 4R0 Step Quantity Color Torque 1 2 2 Black 4 5 kgf cm Get other m...

Page 17: ...nd carefully lift up the outer casing Removing the Base 1 See Removing the Outer Casing on page 8 2 Remove the one screw B securing the base to the housing Step Quantity Color Torque 1 1 Silver 6 0 kgf cm Get other manuals https www bkmanuals com ...

Page 18: ...e housing Removing the Hard Drive 1 See Removing the Outer Casing on page 8 2 See Removing the Base on page 9 3 Carefully slide out the metal shielding 4 Remove the three screws B securing the hard drive to the housing Get other manuals https www bkmanuals com ...

Page 19: ...it or placing heavy objects on top of it Removing the Fan Module 1 See Removing the Outer Casing on page 8 2 See Removing the Base on page 9 3 See Removing the Hard Drive on page 10 4 Disconnect the fan cable from CN4 on the main board Step Quantity Color Torque 1 3 3 Silver 6 0 kgf cm Get other manuals https www bkmanuals com ...

Page 20: ...pter 2 5 Remove the three screws C securing the fan module to the housing 6 Remove the fan module from the housing Step Quantity Color Torque 1 3 3 Silver 1 5 kgf cm Get other manuals https www bkmanuals com ...

Page 21: ...age 9 3 See Removing the Hard Drive on page 10 4 See Removing the Fan Module on page 11 5 Disconnect the IR cable from the IR board connector 6 Remove the one screw C securing the LED bracket 7 Remove the LED bracket Step Quantity Color Torque 1 1 Silver 1 5 kgf cm Get other manuals https www bkmanuals com ...

Page 22: ...on page 8 2 See Removing the Base on page 9 3 See Removing the Hard Drive on page 10 4 See Removing the Fan Module on page 11 5 See Removing the IR Board on page 13 6 Remove the four screws B securing the main board to the housing Step Quantity Color Torque 1 1 Silver 1 5 kgf cm Step Quantity Color Torque 1 4 4 Silver 6 0 kgf cm Get other manuals https www bkmanuals com ...

Page 23: ...he housing Note Circuit board 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal 9 Disconnect the IR cable from the main board Step Quantity Color Torque 1 1 Silver 6 0 kgf cm Get other manuals https www bkmanuals com ...

Page 24: ...3400 after maintenance and troubleshooting Main Board Reassembly 1 Reconnect the IR cable into the main board 2 Replace the main board into the housing 3 Replace the one screw D near the HDMI connector Step Quantity Color Torque 1 1 Silver 6 0 kgf cm Get other manuals https www bkmanuals com ...

Page 25: ...rews B IR Board Reassembly 1 See Main Board Reassembly on page 16 2 Replace the IR board and secure it to the housing with the one screw C Step Quantity Color Torque 1 4 4 Silver 6 0 kgf cm Step Quantity Color Torque 1 1 Silver 1 5 kgf cm Get other manuals https www bkmanuals com ...

Page 26: ...g with the one screw C 4 Reconnect the IR cable into the IR board connector CN1 Fan Module Reassembly 1 See Main Board Reassembly on page 16 2 See IR Board Reassembly on page 17 Step Quantity Color Torque 1 1 Silver 1 5 kgf cm Get other manuals https www bkmanuals com ...

Page 27: ...fan module and secure it to the housing with the three screws C 4 Reconnect the fan module cable to the connector CN4 on the main board Step Quantity Color Torque 1 3 3 Silver 1 5 kgf cm Get other manuals https www bkmanuals com ...

Page 28: ...See Fan Module Reassembly on page 18 4 Slide the hard drive until the connector on the hard drive is securely connected to the SATA connector on the main board 5 Secure the hard drive to the housing with the three screws B Step Quantity Color Torque 1 3 3 Silver 6 0 kgf cm Get other manuals https www bkmanuals com ...

Page 29: ...embly 1 See Main Board Reassembly on page 16 2 See IR Board Reassembly on page 17 3 See Fan Module Reassembly on page 18 4 See Hard Drive Reassembly on page 20 5 Replace the housing into the base until the latches clicks into place Get other manuals https www bkmanuals com ...

Page 30: ...IR Board Reassembly on page 17 3 See Fan Module Reassembly on page 18 4 See Hard Drive Reassembly on page 20 5 See Base Reassembly on page 21 6 Carefully slide down the outer casing into the housing until the latches clicks into place Step Quantity Color Torque 1 1 Silver 6 0 kgf cm Get other manuals https www bkmanuals com ...

Page 31: ... 23 7 Secure the outer casing to the housing with the two screws A 8 Replace the rubber foot to cover one of the screw Step Quantity Color Torque 1 2 2 Black 4 5 kgf cm Get other manuals https www bkmanuals com ...

Page 32: ...24 Chapter 2 Get other manuals https www bkmanuals com ...

Page 33: ...gnised by computer Check whether the USB cable is correctly connected to the machine make sure that the Studio is attached correctly Check that the AC adapter is plugged in and connected correctly Check whether the Studio is on The remote control does not work well Check whether the battery is inserted correctly and whether or not the battery is out of power The distance between the Studio and con...

Page 34: ...Chapter 3 How to upgrade firmware 1 Put the firmware into the USB flash drive and plug this USB flash drive into MMP3400 2 Power on MMP3400 and go to SETTINGS menu Get other manuals https www bkmanuals com ...

Page 35: ...and use navigation key to highlight Firmware Upgrade Then press RIGHT key to highlight UPGRADE and press ENTER 4 System will pop out a confirmation message Press LETF key to highlight YES in red and then press ENTER Get other manuals https www bkmanuals com ...

Page 36: ...ly 6 Press POWER key on the remote control to power on the system 7 After the system is boot up go to SETTINGS PREFERENCES Use the navigation key to highlight Default Press RIGHT key to highlight RESET and then press ENTER key to process factory reset This completes firmware upgrade Get other manuals https www bkmanuals com ...

Page 37: ...T3 Mini USB connector U10 Controller GL830 MX SKT4 USB A Type U11 EEPROM AT93C46DN SKT5 SPDIF optical connector U17 Audio amplifer MC4558C SKT2 SATA connector U18 EEPROM AT24C02BN CN4 Fan connector U19 Flash SST39VF010 CN5 IR board connector JK1 12V DC Jack SKT2 U6 U10 U19 U9 JK3 JK2 SKT1 SKT5 SKT4 SKT3 JK1 U7 U11 U17 U18 CN5 CN4 U5 Connector Locations and Board Layout Chapter 4 Get other manuals ...

Page 38: ...28 Chapter 4 Rear I O Connectors IR Board Placement Component Jack Composite Jack Audio R L SPDIF HDMI USB A Type Mini USB DC Jack Get other manuals https www bkmanuals com ...

Page 39: ...y your regional Acer office to order FRU parts for repair and service of customer machines To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Pictures Part Name Description OEM Part No REMOTE CONTROLLER 2T1 32 REMOTE CONTROL 2T1 32 25 T1901 0...

Page 40: ...MP3400 42 T1901 001 TOP COVER ASSY TOP COVER MMP3400 60 T1901 002 REAR COVER ASSY BOTTOM COVER MMP3400 60 T1901 003 TOP SHIELD BRACKET BRKT TOP SHIELD MMP3400 33 T1901 001 LOWER COVER ASSY LOWER MMP3400 60 T1901 001 FAN BLOWER MMP3400 FORCECON 23 T1901 001 FAN BLOWER MMP3400 SUNON 23 T1901 001 Get other manuals https www bkmanuals com ...

Page 41: ... PHARAOH ST3500418AS HDD 500GB SGT ST3500418AS 7 2K KH 50001 012 HDD 500GB 3 5 7200RPM 8MB SATA HGST HDT721050SLA360 HDD 500GB HGST HDT721050SLA360 KH 50007 008 HDD 3 5 500GB 7200RPM SATA WD XL320M WD5000AAKS 22M9A0 HDD 500GB WD WD5000AAKS 22M9A0 KH 50008 014 HDD 640GB 3 5 7200RPM HGST HDT721064SLA360 SATURN SATA HDD 640GB HGST HDT721064SLA360 KH 64007 001 HDD 750GB 3 5 7200RPM SATA II SEAGATE PHA...

Page 42: ...32 Chapter 5 Get other manuals https www bkmanuals com ...

Page 43: ...s 1 field replaceable unit list 29 I ir board placement 28 M main board layout 27 Main screw list 8 R rear i o connectors 28 reassembly process 16 remote control 5 S System Block Diagram 3 System block diagram UMA 3 T Troubleshooting 25 V view left 5 Index Get other manuals https www bkmanuals com ...

Page 44: ...34 Get other manuals https www bkmanuals com ...

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