Acer SHD-16S1S, Manual

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6
ENGLISH
T
ROUBLESHOOTING
If you meet any trouble during installation or normal use of your DVD-ROM drive, please
refer to the following information.
Symptoms Action
Power is not switched on - Check DC power cable connection.
No DVD-ROM drive recognition - Check IDE interface connection.
- Check the collection of MASTER/SLAVE setting.
The disc tray will not open - Is the CD disc damage, or poor quality?
- Does CD set incorrectly into tray?
- Release the locked eject by software in operating
system.
- Shut power down and use emergency eject hole to
eject disc.
Cannot read data by DVD-ROM
drive - Check the surface of CD media, always keep it clean.
- Check the quality of CD media.
- Make sure if a blank disc or music CD is reading.
- Is Disc inserted upside down?
- Check if an UDF reader is installed to read data from
an UDF disc.
No sound - Check sound cable connection.
Cannot play DVD movie - Check if the DVD software is installed.
- Check minimum speed of CPU, sufficient memory
and HDD are used.
- Make sure the regional code is correct.