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Acer LCD Monitor

User's Guide

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Summary of Contents for QG221Q

Page 1: ...Acer LCD Monitor User s Guide ...

Page 2: ...space provided below The serial number and model number are recorded on the label affixed to your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise ...

Page 3: ...ew hours Acer monitor is purposed for video and visual display of information obtained from electronic devices Information for your safety and comfort Safety instructions Read these instructions carefully Keep this document for future reference Follow all warnings and instructions marked on the product Cleaning your monitor Please carefully follow these guidelines when cleaning the monitor Always ...

Page 4: ...r ventilation to ensure reliable operation of the product and to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push ob...

Page 5: ...ower outlet Contact your electrician for details Warning The grounding pin is a safety feature Using a power outlet that is not properly grounded may result in electric shock and or injury Note The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product Use the product only with the suppli...

Page 6: ...chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always marked They include below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane and areas where the air contains chemicals or particles such as grain dust or metal powders Additional safety information Y...

Page 7: ...environment For more information about where you can drop off your waste equipment for recycling please contact your local office your household waste disposal service or the shop where you purchased the product https www acer group com sustainability en our products environment html LCD pixel statement The LCD unit is produced with high precision manufacturing techniques Nevertheless some pixels ...

Page 8: ...mbness or a burning or tingling sensation aching soreness or tenderness pain swelling or throbbing stiffness or tightness coldness or weakness If you have these symptoms or any other recurring or persistent discomfort and or pain related to computer use consult a physician immediately and inform your company s health and safety department The following section provides tips for more comfortable co...

Page 9: ...d or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardboar...

Page 10: ...ITION ADJUSTMENT 4 CONNECTING THE POWER CORD 5 SAFETY PRECAUTION 6 CLEANING YOUR MONITOR 6 POWER SAVING 7 DISPLAY DATA CHANNEL DDC 7 CONNECTOR PIN ASSIGNMENT 8 STANDARD TIMING TABLE 10 INSTALLATION 11 USER CONTROLS 12 TROUBLESHOOTING 25 TABLE OF CONTENTS ...

Page 11: ...l need to ship or transport the monitor in future Below items shown here is indicative only The actual product may be different LCD Monitor Quick Start Guide AC Power Cord Optional Power adapter Optional D Sub Cable Optional HDMI Cable Optional DP cable Optional Audio Cable Optional USB Cable Optional USB Type C Cable Optional ...

Page 12: ... on a stable surface use a cloth to avoid scratching the screen 1 Attach the monitor stand arm to the base 2 Ensure that the base is screwed tight onto the monitor stand arm Note If installing with a wall mounting kit it is recommended to use VESA mounting kit 100 x 100mm with M4 x 10 L mm screws to fix your monitor on the wall ...

Page 13: ...se from the monitor Note Carefully place the monitor face down on a flat surface sue a cloth pad to prevent scratching the screen 1 Use a screwdriver to press the release button 2 With release button pressed remove the stand base from the monitor ...

Page 14: ...4 SCREEN POSITION ADJUSTMENT In order to optimize the best viewing position you can adjust the tilt of the monitor Tilt Please see the illustration below for an example of the tilt range ...

Page 15: ...No user adjustment is required Plug one end of the AC power cord to an AC inlet and plug the other end into an AC outlet For unit using at 120 V AC Use a UL Listed Cord Set Type SVT wire and plug rated 10 A 125 V For unit using at 220 240 V AC outside of U S Use a Cord Set consisting of H05VV F cord and plug rated 10 A 250 V The cord set should have the appropriate safety approvals for the country...

Page 16: ...t below eye level Handle with care when transporting the monitor Refrain from giving shock or scratch to the screen as screen is fragile In order to prevent damage to the monitor do not lift the monitor by its base CLEANING YOUR MONITOR Please carefully follow the below guidelines when cleaning the monitor Always unplug the monitor before cleaning Use a soft cloth to gently wipe the screen and cab...

Page 17: ...d or the keyboard or mouse is activated The recovery time from Active OFF state back to ON state is around 3 seconds DISPLAY DATA CHANNEL DDC To make your installation easier the monitor is able to Plug and Play with your system if your system also supports DDC protocol The DDC Display Data Channel is a communication protocol through which the monitor automatically informs the host system about it...

Page 18: ... 6 TMDS Data1 15 SCL 7 TMDS Data0 16 SDA 8 TMDS Data0 Shield 17 DDC CEC Ground 9 TMDS Data0 18 5V Power 19 Hot Plug Detect only for certain models 20 Pin Color Display Signal Cable PIN Description PIN Description 1 Lane0 p 11 GND 2 GND 12 Lane3 n 3 Lane0 n 13 Config1 4 Lane1 p 14 Config2 5 GND 15 AUX_CH n 6 Lane1 n 16 GND 7 Lane2 p 17 AUX_CH p 8 GND 18 Hot Plug Detect 9 Lane3 n 19 DP Power_Return ...

Page 19: ...al 6 Red ground 14 Field sync signal 7 Green ground 15 DDC continuous clock 8 Blue ground only for certain models 24 pin USB Type C cable PIN No Signal Assignment PIN No Signal Assignment A1 GND B12 GND A2 SSTXp1 B11 SSTXp1 A3 SSTXn1 B10 SSTXn1 A4 VBUS B9 VBUS A5 CC1 B8 CC1 A6 Dp1 B7 Dp1 A7 Dn1 B6 Dn1 A8 SBU1 B5 SBU1 A9 VBUS B4 VBUS A10 SSTXn2 B3 SSTXn2 A11 SSTXp2 B2 SSTXp2 A12 GND B1 GND only for...

Page 20: ...0x1024 75Hz 19 VESA 1280x720 60Hz 20 WXGA 1280x800 60Hz 21 WXGA 1440x900 60Hz 22 WSXGA 1680x1050 60Hz 23 UXGA 1920x1080 60Hz 24 1920x1080 75Hz Note If the monitor support DisplayPort it is purposely supporting the G Sync compatible Freesync Freesync Premium Freesync Premium Pro Adaptive Sync DP support technology This technology allows Freesync Freesync Premium Freesync Premium Pro Adaptive Sync D...

Page 21: ...nd computer are powered OFF b Connect the DP cable to the computer 3 Connect the Audio cable only Audio input model optional 4 Connect the USB Type C Cable only USB Type C input model Optional 5 Insert the monitor power cable into the power port at the back of the monitor 6 Plug the power cords of your computer and your monitor into a near by electrical outlet 7 Select Power off USB charge ON OFF ...

Page 22: ...3 seconds powers off the device Type 2 No Description 1 Enter the mode switching menu 2 Enter brightness adjustment 3 Enter the source mode 4 Go to the main menu 5 Power on off Type 3 1 No Item Description 1 Power button indicator Turns the monitor on off Blue indicates power on Amber indicates standby power saving mode 2 Hotkey 1 2 buttons Press to activate user defined hotkey function 3 Input bu...

Page 23: ...utton and the actual functions depend on detail model Some functions might be grayed if the model can not support Main Page Turn Modes on or off Note Please select the button function operation according to the actual button type The button of Type 1 From any function page press buttons 5 to open the Modes control and select which user defined profile to use please see the OSD section for more inf...

Page 24: ...on 4 to select the menu function and then use Buttons 1 2 3 4 to adjust the settings you need When finished use Button 4 to return to the previous level or exit the menu The button of Type 3 1 Open the Function page to select a menu function and adjust the settings which you want using the Navi OK button When you are done press to exit You can also press from any function page to select your prefe...

Page 25: ...ons 1 2 to select the Settings you need from the OSD 3 Then press Button 3 to navigate to the setting you want to adjust The button of Type 3 1 1 Press the MENU button to open the OSD 2 Using the Navi Ok button to select the Settings you need from the OSD 3 Then Using the Navi Ok button to navigate to the setting you want to adjust The button of Type 3 2 1 Press the Menu Navi OK button to open the...

Page 26: ... and dark areas 3 Low Blue Light Filter out blue light to protect your eyes by adjusting how much blue light is shown Level 1 2 3 4 Note A lower level allows more blue light to pass through so in order to achieve the best protection please select a higher level of which Level 4 is in the best state 4 Black Boost This boosts the amplitude of the dark color levels of the display blacks will be less ...

Page 27: ...mages by boosting the pixel density of the original source It can make images sharper and clear 7 H Position Adjust the horizontal position from 0 to 100 8 V Position Adjust the vertical position from 0 to 100 9 Focus Adjust the focus from 0 to 100 10 Clock Adjust the clock from 0 to 100 Adjusting the Color ...

Page 28: ...18 1 Gamma mode allows you to adjust the luminance tone The default value is 2 2 standard value for Windows ...

Page 29: ...lor matching representation with the peripheral device such as DSCs or printers 5 Grayscale Mode Turn grayscale mode On or Off 6 6 axis Hue Adjust the red green blue yellow magenta and cyan hue 7 6 axis Saturate Adjust the red green blue yellow magenta and cyan saturation Adjusting the Audio 1 Volume Adjusts the volume 2 Mute Select On or Off Adjusting the Gaming 8 ...

Page 30: ...mium Freesync Premium Pro Adaptive Sync is ON then the Over Drive selection is set to Normal automatically 2 If FreeSync Freesync Premium Freesync Premium Pro Adaptive Sync is OFF then the user can set Over Drive to either one of the three settings including a Extreme b Normal c Off ...

Page 31: ... Refresh Rate Num Display the panel s current refresh rate on the screen 4 VRB When VRB is Extreme or Normal VRB provides a sharper and clearer dynamic picture the default is Off VRB does not support PIP PBP Mode and HDR Mode Selective models When VRB is Extreme or Normal Freesync Freesync Premium Freesync Premium Pro Adaptive Sync is automatically turned off VRB will affect the brightness of the ...

Page 32: ...3 Transparency Select the transparency when using gaming mode The transparency can be 0 OFF 20 40 60 or 80 4 OSD Lock OSD Lock function is used to prevent OSD button from being pressed accidentally Note 1 For Side 9 key Must press Navi Key in the middle to unlock OSD 2 For side Bottom 1 5 key except power key can be unlocked ...

Page 33: ...PIP Large PIP Small and PBP You can also adjust the PIP Position PBP Size Sub Source Source Swap and Audio Source 6 DDC CI Allows the monitor settings to be set through the software on the PC Note DDC CI short for Display Data Channel Command Interface which allows monitor controls to be sent via software 7 HDMI Black Level You can select the level of blackness under HDMI source The options are No...

Page 34: ...24 Product information KHz Hz 1 View the basic information of the machine 2 Reset All Settings Reset all settings to factory defaults ...

Page 35: ...r default settings LED OFF Check the power switch Check if AC power cord is properly connected to the monitor LED flashes Check that the video signal cable is properly connected to the back of the monitor Check whether the computer system s power is on Abnormal Sound Only Audio Input model Optional No sound or sound level is too low Check the audio cable with the host PC is connected Check if the ...

Page 36: ...using the input signal frequency mismatch Display is missing center shift or too small or too large in display size Using OSD adjust RESOLUTION CLOCK CLOCK PHASE H POSITION and V POSITION with non standard signals Using OSD in case of missing full screen image please select other resolution or other vertical refresh timing Wait for a few seconds after adjusting the size of the image before changin...

Page 37: ...EN55032 2015 A1 2020 Class B EN IEC 63000 2018 EN 55035 2017 A11 2020 Feb 23 2022 QG221Q QG221Q EN IEC 61000 3 2 2019 A1 2021 Class D EN 61000 3 3 2013 A1 2019 ...

Page 38: ...QG221Q xxxxxx QG221Q x 0 9 a z A Z or blank ...

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