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Acer Predator 8 GT-810, User Manual

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Acer Predator 8 GT-810 User Manual Download Page 44

44 - FAQ and troubleshooting

FAQ 

AND

 

TROUBLESHOOTING

This section lists frequently asked questions that may arise 
during the use of your tablet, and gives easy answers and 
solutions to these questions.

Aspect

Question

Answer

Audio

Why is there 
no sound 
coming from 
the device?

If the headset is plugged into 
the device, the speaker is 
automatically shut off. 
Disconnect the headset.
Check that the device volume 
setting is not muted.
Check that the volume 
control is not at its lowest 
setting.

Memory

Why do I have 
less storage 
than the 
specifications 
say?

A small amount of memory is 
reserved for system security.

Multimedia 
files

Why can’t I 
view my picture 
files?

You may be trying to view an 
image that is not supported. 

See Supported formats on 
page 47

 for more 

information.

Why can’t I 
view my video 
files?

You may be trying to view a 
video that is not supported. 

See Multimedia on page 47

 

for more information.

Why can’t I 
play my music 
files?

You may be trying to play a 
file that is not supported. 

See 

Multimedia on page 47

 for 

more information.

Summary of Contents for Predator 8 GT-810

Page 1: ...Predator 8 User s Manual ...

Page 2: ...s The information contained in this manual is subject to change without notice Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual Sign up for an Acer ID enjoy great benefits Open the Acer Portal app from the Start screen to sig...

Page 3: ...your tablet and PC 22 Connecting a Bluetooth device 23 Accessories 24 Going online 25 Managing Wi Fi connections 25 Browsing the Internet 25 Setting up the Email application 26 Google services 26 Playing music 30 Multimedia playback 30 Managing people and contacts 31 Using the camera and camcorder 34 Camera camcorder icons and indicators 34 Settings 35 Taking a photo 35 Shooting a video 35 Support...

Page 4: ...mes packed in a protective box Carefully unpack the box and remove the contents If any of the following items are missing or damaged contact your dealer immediately Predator tablet Product setup and safety information USB cable AC adapter Warranty card Note Before using your tablet for the first time you need to charge it for at least four hours After that you can recharge the battery as needed No...

Page 5: ...t for the AC adapter For more information see Charging your tablet on page 8 2 3 5 mm headphone jack Connects to stereo headphones 3 Microphone Receives audio for video chats and Internet calls 4 microSD card slot Insert a microSD card into the slot 5 Speakers Emit audio 6 Front facing camera A 2 megapixel camera for video chats and self portrait images 7 Touchscreen 8 1920 x 1200 pixel LED backli...

Page 6: ...low the rest of the instructions as they are displayed If the tablet s screen turns off it has entered sleep mode Briefly press the power button to wake it up For more information see Waking your tablet on page 20 8 Power button Long press to turn the tablet on press briefly to turn the screen on off or enter sleep mode press and hold to turn the tablet off 9 Volume control key Increases and decre...

Page 7: ...counts such as separate accounts for personal and business contacts you can access and synchonize them from the Accounts settings section See Multiple Google accounts on page 41 Important You must sign in to a Google Account to use Gmail Hangouts Google Calendar and other Google Apps to download apps from Google Play to back up your settings to Google servers and to take advantage of other Google ...

Page 8: ...embly required Simply slide the large end of the USB cable into the power adapter body it will fit in only one direction You cannot remove or switch the prongs with this type of adapter Removable prong type Align arrows on the power adapter head and body Insert the head onto the power adapter body and turn the head towards CLOSE printed on the head until it clicks into place Simply slide the large...

Page 9: ...onnect the power connector to your tablet and plug the AC adapter into any AC outlet Warning Only use an Acer approved adapter to charge your device Note It is normal for the tablet surface to become warm during charging or long periods of use ...

Page 10: ...n the pop up menu that appears tap the action you want to perform Scroll To scroll up or down the screen simply drag your finger up or down the screen in the direction that you want to scroll The Home screen When you start your tablet or wake it from power saving it will display the Home screen This screen gives you quick access to information and simple controls with widgets or shortcuts to apps ...

Page 11: ...the arrow or Enter key to search the internet or tap one of the suggestions apps or files shown in the list Alternatively you can search using your voice Simply say the words OK Google and then the content you want to search for The results display just as if you typed the words Search Application Application Status and notification area Navigation menu dock Note Bundled apps differ depending on r...

Page 12: ...he items you want to be included in a tablet search Voice search If voice search is available tap the microphone and speak your search request See Voice Search on page 27 Navigation To navigate through menus and options three or more icons are shown in the bottom left corner Back Tap this icon to go to the previous page or to go up one level in a menu This icon may be replaced with the hide icon i...

Page 13: ...dgets or organize shortcuts To do so you must add an app or widget See Adding an application to a Home screen on page 14 and Adding or removing shortcuts or widgets on page 17 Note Removing or moving all apps and widgets from an extended Home screen will automatically remove that extended Home screen as well ...

Page 14: ...ike to have on the Home screen Release your finger to place the app If you wish to place the app on an extended Home screen do the following 1 Slide your finger to the right side of the screen a Hold the app there until you have cycled through to the desired Home screen b Otherwise hold your finger until you have cycled through all extended Home screens and a new one is created 2 Release your fing...

Page 15: ...ack when music is playing and to display Quick Settings Priority notifications With priority notifications turned on the types of notifications you ve set as important will show up at the top of the notification screen even when notifications are muted You can finetune priority notification settings by opening the Applications menu and tapping Settings Sound notification Interruptions Time Wi Fi s...

Page 16: ...on and off Tap and hold to display location service settings BlueLight Shield Turn blue light reduction on or off Using BlueLight Shield may help to reduce eye strain and fatigue Wi Fi Tap to toggle Wi Fi on and off waves indicate signal strength Small up and down arrows mean information is being transmitted and received respectively Tap and hold to display Wi Fi settings Personalizing the Home sc...

Page 17: ...ing 1 Slide your finger to the right side of the screen a Hold the widget there until you have cycled through to the desired Home screen b Otherwise hold your finger until you have cycled through all extended Home screens and a new one is created 2 Release your finger to place the widget Removing an item from the Home screen To remove an item from the Home screen tap and hold the item until the Re...

Page 18: ...n keyboard will appear Simply tap on keys to enter text Tap the 123 button to see numbers and special characters and then tap the key to see more options Tap and hold a key to select alternative characters if available for that key such as letters with accents or related symbols Note The layout of the keyboard and some button icons vary slightly depending on the application and information that is...

Page 19: ...t it into your text To turn predictive text on or off with the Google keyboard open the Application menu and tap Settings Tap Language input and under Keyboard input methods tap Google Keyboard Text correction Tap Show correction suggestions to toggle this feature on or off In addition tap Auto correction and select one of the options to set the keyboard s auto correction level Editing text You ca...

Page 20: ...r copy the text tap the CUT or COPY button Inserting text To type new text or add text that you have copied 1 Tap where you want to insert text If you can select this text a cursor is inserted below the text To replace a word double tap the word In both cases if you previously copied text a PASTE button displays 2 If the cursor is not in the desired position simply drag it to the correct position ...

Page 21: ... that must be tapped in the correct order Open the Application menu and tap Settings Security Screen lock If you forget your unlock pattern please refer to Unlock pattern on page 45 Shutting down your tablet If you won t use your tablet for an extended period of time turn it off to save battery power To turn off your tablet even when locked press and hold the power button until a menu displays abo...

Page 22: ...ttings Storage Your card s current capacity is listed under SD card Transferring files between your tablet and PC Your tablet and any connected storage devices can be accessed from a PC with a USB connection Connecting to a PC as a USB storage device If you wish to transfer information between your device and your computer either the microSD card in your device or the device s internal memory you ...

Page 23: ...ing a Bluetooth device To connect to a Bluetooth device you must first pair the devices To do so do the following 1 Open the Application menu and tap Settings then under Wireless networks tap Bluetooth 2 Turn Bluetooth on and the tablet instantly starts scanning for nearby Bluetooth devices 3 Tap the device you want to connect to and follow any on screen instructions After the initial pairing you ...

Page 24: ...icrophone are supported Accessories For a complete list of accessories visit store acer com Note Please check for updates to the tablet s software which may add support for additional Bluetooth devices open the Application menu and tap Settings About tablet System updates CHECK NOW ...

Page 25: ...it for your tablet to detect nearby networks Tap the name of your network and enter a security password if needed Browsing the Internet In order to browse the Internet with your tablet you must be connected to a network with a connection to the internet Using the browser To start browsing tap the Chrome icon on the Home screen or open the Application menu and tap Chrome To enter a website address ...

Page 26: ...inish the setup process The combined inbox feature of your tablet allows you to view emails from multiple accounts in a single inbox Google services Setting up your Google email 1 Make sure your tablet is connected to the internet 2 Open the Applications menu then tap Gmail New tab Note Apps may not be available in all countries and regions You must activate a Google account before using Google se...

Page 27: ...the recipient s email address the subject and message 5 When you are finished composing your message tap Voice Search With voice actions you can send emails find directions to locations search the internet and even send a note to yourself using your own voice From the Home screen tap the microphone icon in the Search widget for voice searches When the Listening prompt displays state your command o...

Page 28: ...he best user experience you are advised to not download apps that use 3D graphics Once you have selected an application tap the Install button to download and install the application You will be told which services contact information wireless access GPS etc the application requires access to in order to function correctly If none of these services seem unusual tap ACCEPT to proceed with the insta...

Page 29: ... tapping Settings Apps Swipe over to the DOWNLOADED section tap the app you wish to uninstall and then tap Uninstall Deleting an app icon from the Home screen only deletes the shortcut Google Hangouts Tap Hangouts from the Applications menu to open Google Hangouts Tap the icon in the lower right hand corner of the screen to start a new conversation then select the type of conversation you d like t...

Page 30: ...Listen Now My Library and Playlists as well as Settings Help and Send feedback Albums and invidividual tracks have their own playback options You can access these by tapping the Menu icon You can return to the Home screen while playing music The current track along with basic music control functions appear in the notification area See Status and notification area on page 14 Note The available opti...

Page 31: ... on your tablet you can sync with your Google account contacts import contacts from a contact data file vCard or csv or add a new contact If you have activated a Google account that includes contacts your contacts will be synchronized automatically See Synchronization on page 41 Importing contacts Tap the Menu button and select Import Export Tap the option that describes where your contacts are st...

Page 32: ...ng contacts to your Google account contact list will allow you to store additional information such as Address Special dates Groups Notes Nickname Website Relationship etc Editing a contact If you have opened a new contact you can enter information about the contact To modify an existing contact from the main screen tap the contact in the list Then tap Now simply tap on a box and enter the appropr...

Page 33: ...ext time your tablet synchronizes with your computer these changes will also be made to your tablet s contact list Note Set each phone number to match the type of network as this can determine some functions i e certain apps only recognize Mobile numbers as they require a function only available on a mobile network Important Back up your contacts before making any changes Tap the Menu button and s...

Page 34: ...witch cameras Zoom Settings Quick settings In the camera window quick settings shortcuts appear on the right of the screen in landscape as illustrated or on the left of the screen in portrait orientation Picture Collage Metering EV Capture and Effects Use the zoom slider to zoom in or out and tap the screen to adjust the focus and light metering Note It is recommended that you insert a microSD car...

Page 35: ...tions described above are set to your preferences 2 Frame your subject and steady your tablet 3 Zoom in or out as needed 4 Tap to take the photo Shooting a video 1 Ensure the options described above are set to your preferences 2 Frame your subject and steady your tablet and zoom in or out as needed 3 Tap to begin recording 4 Tap to stop recording Viewing photos and videos After you have taken your...

Page 36: ... with a small play symbol From the Gallery you can share the file using various services and edit the image using various options Tap to see which sharing options are available for the file or tap the menu icon to display image editing options Supported formats Note To see the supported image video and audio formats see Supported formats on page 47 ...

Page 37: ...the Applications menu Wireless Networks Activating or deactivating Wi Fi connections Displays all available wireless networks Turn the Wi Fi function on or off Wireless networks may require a password Adjusting Bluetooth settings Displays all available devices you can use Bluetooth to exchange information with Here you can switch Bluetooth on or off rename the tablet and show received files Tap Re...

Page 38: ...Check with your airline to make sure this is permitted onboard Switch your tablet off during takeoff and landing as it may interfere with aircraft electronic systems To turn Airplane mode on or off tap Settings then under Wireless Networks tap More Airplane mode Alternatively swipe down from the top of the screen to toggle airplane mode on or off Virtual Private Network VPN This option enables you...

Page 39: ...el of blue light reduction Higher settings may help to reduce eye strain and fatigue Wallpaper Set the Home screen background image Sleep Configure how long the tablet is idle before it goes to sleep mode Daydream Controls what happens when the tablet is docked and or sleeping Font size Sets the font size so either more text is visible or the text is easier to read When device is rotated Choose to...

Page 40: ... Uninstall area in the top left corner Alternatively you can go to Settings and select Apps Tap the application you wish to uninstall tap UNINSTALL and confirm the uninstall Cast screen Mirrors your tablets display on a compatible monitor or display Pairing your tablet to the display is required before use and may require a dongle See the instructions that came with your display or dongle to pair ...

Page 41: ...cts including Browser Calandar Gmail Google Photos and others In your Google account s synchronization settings menu tap the checkmark next to the item you would like to have auto sync Tap again to uncheck any for manual synchronization To manually synchronize an item make sure the item is checked tap the Menu icon and then tap Sync now Multiple Google accounts If you have multiple Google accounts...

Page 42: ... You can Set the alarm time Give it a label e g Work Set which days to repeat the alarm Set a ringtone You can delete an alarm by tapping This action can be undone by tapping undo Updating your tablet s operating system Your tablet can download and install system updates adding support for new devices or expanding software options Note If you travel frequently or live in an area that uses daylight...

Page 43: ... Factory data reset click RESET TABLET and then ERASE EVERYTHING to format your tablet Note Downloading new firmware can take up to 40 minutes depending on your network speed Do not press the power or reset button or access your tablet in any way during a system upgrade to prevent firmware installation failure Important This will erase all your personal information any contacts stored on your tabl...

Page 44: ...ot muted Check that the volume control is not at its lowest setting Memory Why do I have less storage than the specifications say A small amount of memory is reserved for system security Multimedia files Why can t I view my picture files You may be trying to view an image that is not supported See Supported formats on page 47 for more information Why can t I view my video files You may be trying t...

Page 45: ... device See Charging your tablet on page 8 for more information Storage How do I check memory status To check storage status go to Settings Storage What do I do when my device s internal storage is full or almost full You may need to delete installed apps or move media files to the micoSD card Unlock pattern I forgot my unlock pattern After five wrong entries you can reset your unlock pattern Tap ...

Page 46: ...m Heat The tablet heats up when charging or operating for a long period It is normal for the device to heat up when charging When charging is complete it will return to its normal temperature It is also normal for the tablet to heat up during long periods of use such as watching a video or playing a game All Acer tablets are factory tested before release Aspect Question Answer ...

Page 47: ...droid 5 1 Lollipop operating system Display 8 TFT LCD capacitive multi touch screen 1920 x 1200 resolution Multimedia Four speakers Built in microphone Supported formats Type Formats Image JPEG Audio recording AAC LC AMR WB Audio playback AAC LC AAC AAC not raw AAC AMR NB AMR WB MP3 OGG Vorbis WAV Video recording H 264 BP MPEG 4 SP H 263 BP Video playback H 264 BP H 264 MP H 264 HP MPEG 4 SP H 263...

Page 48: ...vity Bluetooth 4 0 802 11a b g n wireless LAN GPS GLONASS Camera Front camera 2 megapixel HD audio video recording Rear camera 5 megapixel Full HD audio video recording Expansion microSD card slot up to 128 GB Battery 17 3 Wh 4550 mAh 3 8 V 1 cell Li ion battery pack Note Requires a compatible charger that can be purchased separately ...

Page 49: ...ure Operating 0 C to 35 C Non operating 20 C to 60 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 Note Length of battery operation will depend on power consumption which is based on system resource use For example constantly using the backlight or using power demanding apps will shorten battery life between charges Note Requires apps that are Predator TacSense compatible for f...

Page 50: ...tures below 0 C 32 F or above 40 C 104 F The full performance of a new battery is achieved only after two or three complete charge and discharge cycles The battery can be charged and discharged hundreds of times but it will eventually wear out When the operation time becomes noticeably shorter than normal buy a new battery Use only the approved batteries and recharge your battery only with the app...

Page 51: ...en 15 C and 25 C 59 F and 77 F A device with a hot or cold battery may not work temporarily even when the battery is fully charged Battery performance is especially limited in temperatures well below freezing Do not dispose of batteries in a fire as they may explode Batteries may also explode if damaged Dispose of batteries according to local regulations Please recycle when possible Do not dispose...

Page 52: ...ected by U S and international copyright laws and conventions as well as other intellectual property laws and treaties The Software is licensed not sold GRANT OF LICENSE Acer grants to you the following non exclusive and non transferable rights with respect to the Software Under this Agreement you may 1 Install and use the Software only on a single designated device A separate license is required ...

Page 53: ...re including any modifications or copies made by or for you or any related intellectual property rights Title and related rights in the content accessed through the Software is the property of the applicable content owner and may be protected by applicable law This license gives you no rights to such contents You hereby agree 1 Not to remove any copyright or other proprietary notices from the Soft...

Page 54: ...Y FOR ALL OF THE FOREGOING SHALL BE LIMITED TO THE AGGREGATE AMOUNT PAID BY YOU FOR THE SOFTWARE THE FOREGOING LIMITATIONS EXCLUSIONS AND DISCLAIMERS INCLUDING DISCLAIMER OF WARRANTIES AND EXCLUSION OF INCIDENTAL CONSEQUENTIAL AND CERTAIN OTHER DAMAGES ABOVE SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE PROVIDED HOWEVER THAT BECAUSE SO...

Page 55: ...ent of the Third Party Services or the services and products of Acer s licensors or suppliers third party licensors Your use of the Third Party Software and Third Party Services is also subject to additional terms and conditions and policies which can be accessed through our global website Privacy policy During registration you will be asked to submit some information to Acer Please refer to Acer ...

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