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Acer PH717-71 User Manual Download Page 24

24 - Recovery

R

ECOVERY

If you are having trouble with your computer, and the 
frequently asked questions (

see Got a question? on 

page 77

) do not help, you can recover your computer.

This section describes the recovery tools available on your 
computer. Acer provides 

Acer Care Center

, which allows you 

to reset your PC, refresh your PC, or create a factory 
default backup. If you cannot access 

Acer Care Center

, click 

Settings

 in the Start menu, select 

Update & Security

 and 

then click 

Recovery.

 

Creating a factory default backup

Recovery Management allows you to quickly and easily back 

up your operating system, installed apps and data.

1. From 

Start

, select 

Care Center 

then 

Recovery Management

.

Note

Acer Care Center vary depending on model or Operating System.

Important

We recommend that you create a Factory Default Backup as 
soon as possible. In certain situations a full recovery will require 
a USB recovery backup.

Note

Since the recovery backup requires at least 8

 

GB of storage after           

formatting, it is recommended to use a USB drive with a capacity 
of 16

 

GB or larger.

Summary of Contents for PH717-71

Page 1: ...User s Manual PREDATOR HELIOS 700 ...

Page 2: ...tary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may not be supported depending on the Operating System version Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for technical or...

Page 3: ...37 Connecting to a cellular network 37 PredatorSense 38 The PredatorSense main screen 38 PredatorSense and Acer TrueHarmonyTM settings 39 WASD Settings 40 PredatorSense Mobile App 41 Adjusting the keyboard backlight 43 Dynamic lighting 43 Heat Pipe lighting 44 Touchpad lighting 44 Overclocking 45 Adjusting the hotkeys 46 Assign an action to a hotkey 47 Record a macro 47 Creating profiles 48 Fan co...

Page 4: ...10 82 How do I get to Start 82 How do I turn off my computer 82 How do I unlock my computer 82 How do I set the alarm 84 Where are my apps 85 What is a Microsoft ID account 85 How do I check for Windows updates 86 Where can I get more information 86 Troubleshooting 87 Troubleshooting tips 87 Error messages 87 Internet and online security 89 First steps on the net 89 Protecting your computer 89 Cho...

Page 5: ...for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a network and using Bluetooth Information on using Predator s bundled software ...

Page 6: ...This guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Support webpage 2 Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial n...

Page 7: ...e Windows Start button select Power Sleep Right click the Windows Start button Shut down or sign out Sleep Taking care of your computer Your computer will serve you well if you take care of it Only use the adapter provided with your device or an Acer approved adapter to power your device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not ex...

Page 8: ...jects on top of it Route the power cord and any cables away from where people walk When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed...

Page 9: ...how you around your new Predator computer Screen view 2 3 4 1 Icon Item Description 1 Microphones Internal stereo digital microphones for sound recording 2 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 3 Screen Displays computer output 4 Speakers Deliver stereo audio output ...

Page 10: ...ettings to suit your current game You can define settings for each key in the PredatorSense application Hotkey 3 Launches WASD Settings application TURBO TURBO key Switches overclocking and fan speed level 2 HyperDrift keyboard For entering data into your computer See Using the HyperDrift keyboard on page 17 3 Touchpad Touch sensitive pointing device ...

Page 11: ... buttons 5 PredatorSenseTM key Launches PredatorSense application 6 Ventilation Allows the computer to stay cool Do not cover or obstruct the openings 7 Hard drive indicator Indicates when the computer s hard drive is active Battery indicator Indicates the computer s battery status Amber when the battery is charging Blue when fully charged with the AC adapter plugged in Power indicator Indicates t...

Page 12: ...12 Your Predator notebook tour Keyboard view Open 1 Icon Item Description 1 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings ...

Page 13: ...hunderbolt 3 port Connects to USB devices with a USB Type C connector Supports Thunderbolt 3 and displays 4 Ventilation Allows the computer to stay cool Do not cover or obstruct the openings 5 Kensington lock slot Connects to a Kensington compatible security lock USB Type C information USB 3 1 Gen 2 with transfer speeds up to 10 Gbps Supports DisplayPort audio video output Compatible with Thunderb...

Page 14: ...cification SuperSpeedPlus USB Left view 2 1 3 4 5 Icon Item Description 1 Ventilation Allows the computer to stay cool Do not cover or obstruct the openings 2 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000Mbps 2 5Gbps based network 3 USB port with power off charging Connects to USB devices 4 Mic in jack Connects to an external microphone for recording audio 5 Headset speaker jack Connects...

Page 15: ... Allows the computer to stay cool Do not cover or obstruct the openings 2 DC in jack Connects to an AC adapter 3 External display DisplayPort port Connects to a display device using the high definition DisplayPort interface 4 HDMI port Supports high definition digital video connections ...

Page 16: ...ory compartment Houses the computer s main storage and memory You may upgrade your computer s main storage and memory To reduce compatibility risk Acer recommends asking an approved service center to do this 3 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the hole and press for four seconds 4 Subwoofer Delivers enhanced bass audio ...

Page 17: ...E HYPERDRIFT KEYBOARD The HyperDrift keyboard has backlit keys a numeric keypad separate cursor lock Windows keys and hotkeys This keyobard allows you to slide it out to increase airflow and raise overclocking Slide out the HyperDrift keyboard ...

Page 18: ... and Use this mode when you need to do a lot of numeric data entry Scroll Lock When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications Hotkey Icon Description Fn F3 Turns on off the computer s network devices Fn F4 Puts the computer in Sleep mode Fn F5 Switches display output between the disp...

Page 19: ...g Up Stop playing the selected media file Fn Pg Dn Return to the previous media file Fn End Jump to the next media file Fn Increases the sound volume Fn Decreases the sound volume Fn Increases the screen brightness Fn Decreases the screen brightness Hotkey Icon Description Key Description Windows key Pressed alone it returns to the Start screen or to return to the last open app Application key Thi...

Page 20: ...u are using Touchpad gestures Single finger slide Slide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click Two finger press Lightly tap the touchpad with two fingers to perform a right click...

Page 21: ...window and tap the touchpad to select that window or swipe downwards to exit Task View Swipe down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe left or right to switch between open windows Four finger press Lightly tap the touchpad with four fingers to open the Action Center Four finger swipe Swipe across the touchpad with four fingers Swipe up ...

Page 22: ...n tray in the lower right hand corner of the screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Touchpad 4 Now you can adjust the settings to suit your personal needs You can switch off the touchpad if you prefer to use a mouse Or you can adjust the touchpad sensitivity to suit your needs Scroll down to see more settings Note The touchpad is ...

Page 23: ...Using the Precision Touchpad 23 ...

Page 24: ...menu select Update Security and then click Recovery Creating a factory default backup Recovery Management allows you to quickly and easily back up your operating system installed apps and data 1 From Start select Care Center then Recovery Management Note Acer Care Center vary depending on model or Operating System Important We recommend that you create a Factory Default Backup as soon as possible ...

Page 25: ...overy 25 2 Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window 3 Make sure Back up system files to the recovery drive is selected and click Next ...

Page 26: ... wireless and LAN drivers Back up your wireless and LAN drivers You can use these backups to install the wireless and LAN drivers if you install another operating system 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Backup wireless and LAN drivers Choose a folder to save your drivers and select OK Important Write a unique descriptive lab...

Page 27: ...efore reinstalling Windows Reset this PC and keep my files 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and click Get started to Choose an option 3 Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files Click Next to continue Important If you have apps installed on your PC they will be removed ...

Page 28: ...ng the reset process 6 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 7 Follow the process until it completes 8 When your PC has completed the reset process Windows will have been reset back to its factory default settings without removing your personal files Reset this PC and remove everything 1 From Start select Care Center ...

Page 29: ...are keeping your computer This will be quicker but less secure Files may still be recovered with a file recovery program Select Remove files and clean the drive if you are not keeping your computer This process will take longer but will be more secure Warning Selecting Remove files and clean the drive will remove all of your personal files and accounts along with pre existing drivers that may affe...

Page 30: ... screen will turn off during the reset process 7 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 8 Follow the process until it completes 9 When your PC has completed the reset process Windows will use factory default settings ...

Page 31: ... or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect the...

Page 32: ...sh to pair from the list of discovered devices 5 After pairing if there is a code displaying on the screen enter that code on the device to proceed the connection Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardcoded into the device usually 0000 or 1234...

Page 33: ...he Bluetooth settings by selecting the Notifications icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth settings ...

Page 34: ...net Connecting to a wireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself Your computer s wireless connection is turned on by default and Windows will detect and di...

Page 35: ...ccess point and current internet connection through the ISP of your choice Make a note of the wireless network s name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network icon in the notification area 3 You will see a list of available wireless networks Select the one you wish to use Note P...

Page 36: ...36 Connecting to the Internet 4 Once you select a wireless network select Connect 5 If required enter the network s password ...

Page 37: ...a port on your router refer to the image below Then you ll be ready to get online Connecting to a cellular network If your computer has a SIM slot you can connect to the internet using a cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provider Contact your cellular provider for more information on connecting to the internet using a cellu...

Page 38: ...ystem performance synchronize the key function settings for a specific game and launch uninstall your apps quickly The PredatorSense main screen The main screen gives you an overview of temperatures You can also change fan behavior select a hotkey or lighting profile and change overclocking levels see Overclocking on page 45 Note The temperatures listed may vary depending on your computer s config...

Page 39: ... automatically if no action within 30 seconds You can disable sticky keys the Windows and menu keys or system boot animation and change temperature units Toggle on or off the sound and light effect or auto overclocking function when you slide down the keyboard To get a different audio experience you can click Acer TrueHarmonyTM icon to adjust the audio mode ...

Page 40: ...40 PredatorSense WASD Settings Click WASD Settings icon to set up WASD keys Select MagForce Key bar from the list before starting game with MagForce keys ...

Page 41: ...me Each one will give you its own preset analog curve Select Typing mode then you can input text normally with MagForce Standard keys PredatorSense Mobile App Click Phone icon to connect your mobile device Note MagForce Key Gaming mode only supports MagForce WASD keys that are installed into the keyboard When the computer is in Sleep mode press power button or other keys except MagForce WASD keys ...

Page 42: ...pairing mode to make the connection quickly next time Then use the PredatorSense mobile app to scan the QR code for the device connection Once connected you can adjust PredatorSense functions via mobile app directly Note Support for Android 7 iOS 9 and above ...

Page 43: ...re keys hold Ctrl and click or drag to select multiple keys or select a set of keys such as WASD or cursor keys from the drop down list in the top right corner Select a color from the options below the keyboard Dynamic lighting Select Dynamic to see a set of animated light effects Each effect provides an animation for the backlight colors which either repeats a pattern ...

Page 44: ...ting Select the Heat Pipe tab to control the light on the panel above the keyboard Turn the light on or off or adjust the color and save it in a lighting profile Touchpad lighting Select the Touchpad tab to control the touchpad light ...

Page 45: ...age or select the Overclocking tab for more information Four levels are available depending on whether the keyboard is docked If the AC adapter is disconnected or if the battery charge is lower than 40 overclocking options will be disabled Keyboard Level Docked Normal Fast Undocked Boosted Extreme Note Function varies depending on configuration ...

Page 46: ...active Select the color square to choose a custom color for the selected group Note Acer is not responsible for any damages incurred from overclocking if any third party tools are used to overclock the CPU or graphics besides PredatorSense Warning This system is designed to support overclocking for the CPU and GPU However overclocking may result in system instability If you experience system insta...

Page 47: ...nd select an action for that hotkey to perform and add any Options if appropriate Select OK to finish Record a macro Select the Macros tab Select Select macro to show a list of available macros then click New macro to record a new macro You will be asked to enter a name for the new macro ...

Page 48: ...ro to change the name add delays or insert additional keystrokes to perfect the key sequence Creating profiles You can create profiles for hotkeys or lighting schemes and switch instantly using the menus on the main page This allows you to set up multiple profiles for different games or different users From the main page click Lighting or Hotkey then select the Profile list at the top of the page ...

Page 49: ...e profile To delete rename import or export a profile select Profile Manager Fan control Use the fan control to adjust the fan activity for the CPU and GPU Activate CoolBoost to increase fan speed beyond the normal maximum enhancing cooling power when the system is under heavy use ...

Page 50: ...different tasks Sync game settings Use Game Sync to save the settings for different games The settings includes the fan behavior lighting profile Acer TrueHarmonyTM mode and overclocking levels The settings will be switched automatically when the game is launched Note Execution file setting vary depending on game designed If the settings doesn t switch automatically please contact the game develop...

Page 51: ...Sense 51 Select Add Game to create a new game setting on lower right page Click Browse to select the execution file exe of the game Then select the appropriate setting for the functions and click Add to finish ...

Page 52: ...dd the app select Add App in the lower right page Click Browse to select the execution file exe of the app and click Add to finish Then you can double click the app icon to run the application directly App Management Use App Management to remove installed apps easily You can also remove several apps at one time ...

Page 53: ...PredatorSense 53 From the app list select the unnecessary app and click Uninstall Double check the uninstall app list then click Yes to remove the app ...

Page 54: ... to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the LED backlit screen by 26 to 45 to protect your eyes 3 High Reduction Reduces blue light emission from the LED backlit screen by 46 to 65 for maximum protection 4 Long Hour Mode Professionally tuned to...

Page 55: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery ...

Page 56: ...he key to secure the lock Some keyless models are also available Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you must enter this password to gain access to the BIOS utility See Setting passwords...

Page 57: ...ress Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password incorrectly a warning message appears Try again and press Enter Important Do not forget your Supervisor Password If you forget your password please get in touch with your dealer or an authorized servi...

Page 58: ...layed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed on the top of the screen Find Set Supervisor Password and enter a password to enable this feature Once you have entered a ...

Page 59: ...artup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup 1 Press the Windows key or select the Windows Start button then select Settings System Power sleep 2 Select Addition...

Page 60: ...60 Power management 4 Select Change settings that are currently unavailable 5 Scroll down and disable Turn on fast startup 6 Select Save changes ...

Page 61: ... failure Charging the battery Plug the AC adapter into the computer and connect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully charge the battery 2 Turn on the computer and complete setting up the operating system 3 Disconnect the AC adapter 4 Operate ...

Page 62: ...e computer on constant AC power Not discharging and recharging the battery to its extremes as described above Frequent use the more you use the battery the faster it will reach the end of its effective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the cha...

Page 63: ...n to the power meter When the battery low warning appears the recommended course of action depends on your situation Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapt...

Page 64: ...board pointing device printer external monitor and other external devices 7 Disconnect the Kensington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode You can now safely ...

Page 65: ...dapter with you to plug in your computer in the meeting room If the meeting room does not have an electrical outlet reduce the drain on the battery by putting the computer in Sleep mode Press the Sleep hotkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vice versa Preparing the computer Aft...

Page 66: ... with you leave the computer in the trunk of the car to avoid exposing the computer to excessive heat Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 10 C 18 F allow the computer to come to room temperature slowly If possible l...

Page 67: ...Make sure that the battery in the computer is charged Airport security may require you to turn on your computer when carrying it into the gate area What to take with you Take the following items with you AC adapter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect y...

Page 68: ...other printer Proof of purchase in case you need to show it to customs officials International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are...

Page 69: ...ith your computer 69 kits sold for appliances to power the computer If you are using the modem check if the modem and connector are compatible with the telecommunications system of the country you are traveling in ...

Page 70: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors ...

Page 71: ... can use a USB hub to connect multiple devices to a single USB port Note Two USB standards are currently available on Predator computers USB 3 1 Gen 1 SuperSpeed USB and USB 3 1 Gen 2 SuperSpeedPlus USB For best performance USB 3 1 Gen 2 device should always be plugged into USB 3 1 Gen 2 port Consult your device s documentation to see which standard it supports Important When removing a USB storag...

Page 72: ... up to USB 3 1 Gen 2 SuperSpeedPlus USB 10 Gbps Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled such as Thunderbolt video support Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject device to tell the operating system to stop using the device...

Page 73: ...and power on USB C devices The Type C port is reversable connectors may be inserted with either side up Displays Up to two 4K displays with can be connected to a single Thunderbolt 3 port If an adapter is used DisplayPort or compatible devices including HDMI DVI or VGA can be used Note Thunderbolt 3 ports support transfer speeds up to 40 Gbps and USB devices with a Type C connector at lower speeds...

Page 74: ... should right click on the USB icon in the Windows task bar and select Eject device to tell the operating system to stop using the device before removing it Failure to do this may result in data loss or damage to your peripheral Note Specifications vary depending on model ...

Page 75: ...solution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers connecting an audio device to the headphone port disables the built in speakers Use the microphone port ...

Page 76: ...y compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality ...

Page 77: ...uestion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information ...

Page 78: ...ur computer on again Make sure that the AC adapter is properly plugged into the computer and to the power outlet If power is being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing appears on the screen The computer s power management system automat...

Page 79: ...uter the internal speakers automatically turn off The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The printer does not work Make sure that the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is co...

Page 80: ... and contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Attach your proof of purchase to the ITW passport If the country you are traveling in does not have an Acer authorized ITW serv...

Page 81: ...support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name Address Telephone number Machine and model type Serial number Date of purchase ...

Page 82: ...e Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down Can I turn off notifications You can turn off notifications so that you can leave your computer running but not be disturbed by notifications Press the Windows key or select the Windows Start button and se...

Page 83: ...h to use your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I move tiles Select a tile and drag it to the place on Start that you want it to appear Other tiles will be moved to accommodate the t...

Page 84: ...omputer can act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a new alarm 2 Enter the Alarm name 3 Set the time by choosing the hour and minute 4 Choose which days the alarm should go off 5 Select the sound notification 6 Select the snooze time 7 Select the Save icon in the bottom right hand corner...

Page 85: ...elect More Pin to taskbar How do I install apps You will need to have a Microsoft ID to purchase and download apps from Microsoft Store I can t find apps like Notepad and Paint Where are they Move your cursor to the lower left hand corner of the screen and click search box Type the name of the app you would like to open Alternatively open all apps list and scroll to Windows Accessories to see the ...

Page 86: ...icrosoft account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account instead and follow the onscreen instructions How do I check for Windows updates Press the Windows key or select the Windows Start button Settings Update Security Windows Update Select Advanced options to configure the settings Where can I get more informa...

Page 87: ...Error messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum ...

Page 88: ...r dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center Memory size mismatch Press F2 during POST to enter the BIOS utility then press Exit in the BIOS utility to reboot Error m...

Page 89: ...g Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and c...

Page 90: ...e socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service is sometimes unavailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable internet connection As the connection is always on it is generally charged at fixed monthly rates Cable A cable connection provides fast and a...

Page 91: ...etwork which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an internet connection What are benefits of a wireless network Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you c...

Page 92: ...ccess point router for detailed setup instructions Network cable RJ45 A network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of cable may also be used to connect peripheral devices to the access point Wireless adapter Most computers feature a wireless module and Wi Fi button that turns the network connection on or off You ma...

Page 93: ...heck out our Support section to get help tailored to your needs www acer com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Internet security software To help you stay ahead of cybercriminals Acer has partnered with Norton to offer you security for all your devices Select Acer computers include protection by Norton Security N...

Page 94: ...hey didn t capitalize your name or there are misspellings The email might be from cybercriminals who are trying to fool you into sending them your credit card number social security number or logging into a fake bank website that looks like yours but really isn t How to stay safe Use a strong antispam filter If an email looks strange don t click on anything and delete it immediately Instead manual...

Page 95: ...rame in which to pay Even if paid the criminal might choose to not unencrypt the files anyway What to do if you re infected Avoid getting infected in the first place by staying protected with internet security software like Norton Security Also perform regular backups of all your data either online or to a separate external hard drive that is only attached to your computer while performing the bac...

Page 96: ...cted Take steps to avoid infection by staying protected with internet security software like Norton Security If you subscribed to Norton Security and think you may have a virus contact Norton s on call technicians to help eliminate the virus Take special precautions when using public Wi Fi Public Wi Fi is available just about everywhere from the local coffee shop to the hotels and airports you vis...

Page 97: ...on of at least 10 uppercase and lowercase letters symbols and numbers Don t click on random links or open unsolicited messages and attachments particularly from people you don t know Don t access any personal information or social media accounts over unprotected Wi Fi networks Use security software on your devices to help protect yourself from the latest threats Protect your computer with Windows ...

Page 98: ...y your computer may be infected by malicious software However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and anti spyware software ...

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