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Chapter 4

44

Performance Troubleshooting (Computer Signal)

A.

Have Image?
-

Ensure the Signal cable and Source work as well.

-

Check that can OSD Menu show on the screen.

-

Check the Main board.

-

Check the DMD board.

B.

Have Garbage Pattern?
-

Ensure the Signal cable and Source work as well.

-

Check the Main board.

-

Check the DMD board.

C.

Uniformity OK?
-

Ensure the Projection screen without dirty.

-

Ensure the Projection lens is clean.

-

Ensure the Brightness is within spec.
(Replace the Lamp if the Brightnedd is less than spec.)

-

Check the Optical engine.

D.

Is Color OK?
-

Ensure the Signal cable works as well.

-

Check the “Color wheel index” in the service mode of OSD Menu. (*Note)

-

Check the Photo sensor.

-

Check the Main board.

-

Check the DMD board.

E.

Dot Defect isn’t Compliant with the Spec.
-

Ensure the Projection lens is clean.

-

Use the Air gun for the Optical engine clean.

-

Check the DMD chip.

F.

Have Noise?
-

Ensure the Signal cable and Source is work as well.

-

Adjust the Tracking selection in OSD Menu.

-

Press the Menu button to check that have the noise issue appear on OSD Menu.
(Check the DMD board if the noise also appear on the OSD Menu.)

Summary of Contents for PD116P

Page 1: ...PD116P Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on PD116P service guide Date Chapter Updates ...

Page 3: ...espect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and ...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...M g n i r e e n i g n E s n e m u L I S N A 0 6 3 1 e d o m t s a r t n o C e d o m r e w o p l l u F m u m i n i M k c a l B d n a e t i h W l l u F 1 0 0 0 1 e d o m r e w o p l l u F l a c i p y T k c a l B d n a e t i h W l l u F 1 0 0 5 1 y t i m r o f i n U e d o m r e w o p l l u F m u m i n i M d r a d n a t s n a p a J 0 6 e d o m r e w o p l l u F l a c i p y T d r a d n a t s n a p a J ...

Page 8: ... s e D 1 g n i R s u c o F 2 g n i R m o o Z 3 s n e L m o o Z 4 n o t t u B r o t a v e l E 5 t o o F r o t a v e l E 6 r e v i e c e R l o r t n o C e t o m e R 7 s t r o P n o i t c e n n o C 8 t e k c o S r e w o P 9 l e n a P l o r t n o C 4 6 5 3 1 2 8 7 9 6 ...

Page 9: ... c s e D 1 D E L r o t a c i d n I p m a L 2 D E L r o t a c i d n I p m e T 3 D E L r e w o P D E L r o t a c i d n I d n a y b d n a t S r e w o P 4 e c r u o S 5 c n y S e R 6 s y e K t c e l e S l a n o i t c e r i D r u o F 7 r e t n E u n e M ...

Page 10: ...t c e n n o C t u p t u O h g u o r h t p o o L r o t i n o M 3 r o t c e n n o C B S U 4 r o t c e n n o C 2 3 2 S R 5 r o t c e n n o C t u p n I o e d i V S 6 r o t c e n n o C t u p n I o e d i V e t i s o p m o C 7 r o t c e n n o C t u p n I o i d u A 8 r e v i e c e R l o r t n o C e t o m e R 9 n o t g n i s n e K M T t r o P k c o L 4 3 2 1 9 8 7 6 5 ...

Page 11: ...P 2 e l b a C A G V 3 e l b a C o e d i V e t i s o p m o C 4 e l b a C B S U 5 r e t p a d A V T D H t n e n o p m o C o t A G V 6 e l b a C o e d i V S 7 y r o s s e c c A l a n o i t p O A C R k c a J e l b a C o i d u A 8 y r o s s e c c A l a n o i t p O e l b a C 2 3 2 S R 8 Audio ...

Page 12: ...Chapter 1 6 System Block Diagram AD9883 ...

Page 13: ...ade Equipment Needed m e t I n o i t p i r c s e D e r a w t f o S r e s o p m o C P L D e r a w m r i F P 6 1 1 D P e r a w d r a H d r o C r e w o P 1 0 0 6 0 0 6 8 2 4 N P e l b a C B S U p o t p a L r o C P r o t c e j o r P P 6 1 1 D P Setup Procedure 1 Connect USB of PC and USB port of PD116P projector USB Cable USB Port ...

Page 14: ...Chapter 2 8 Installation Procedure A DLP Composer Installation Procedure 1 Execute the DLP Composer Lite V3 x Setup program 2 Click Next icon ...

Page 15: ...9 Chapter 2 3 Select I accept and agree to be bound by all the terms and conditions of this License Agreement then Click Next icon 4 Select All and then click Next icon 1 2 1 2 ...

Page 16: ...Chapter 2 10 5 Click Finish to complete the installation 6 Click Yes to restart the computer ...

Page 17: ...with a USB cable press and hold the menu button then push the power button to turn on the projector Note The Temp LED and Lamp LED should be full on 2 Execute the C Program files DLP Composer usbupdata cmd Note The DLP Composer program must be closed first 1 2 3 Type any key to continue Then wait about a minute ...

Page 18: ...r updated successfully 5 Right click My Computer on the desktop Select Properties on the popup menu to launch the System Properties window Choose Hardware and then click Device Manager My Computer Hardware Device Manager System Properties ...

Page 19: ...13 Chapter 2 6 Click Jungo to assure DDP2000 and WinDriver are properly installed If not repeat Step 1 6 Device Manager ...

Page 20: ...Chapter 2 14 Firmware Upgrade Procedure 1 Execute the DLP ComposerTM file 1 2 2 Click Edit and Preferences ...

Page 21: ...ary The library path located to the default installation directory is C Program Files DLP Composer If not then press Browse to select the right path 1 2 2 1 4 Select Edit Preferences Communications choose USB and then click OK ...

Page 22: ...pter 2 16 5 Choose Flash Loader and click Browse to search the PD116P ing file Then click this button to maximize the window size 2 1 6 Click Reset Bus to erase the flash memory PD116P ing PD116P ing PD116 ...

Page 23: ...n to enter Service Mode 7 If the firmware is ready then click Start Download to process the firmware upgrade 8 Click Yes to erase the flash memory 10 After file was download Please to restart the unit and enter the service mode to check the F W version of PD116P Note ...

Page 24: ...ade Equipment Needed m e t I n o i t p i r c s e D e r a w d r a H 1 0 0 1 0 0 0 0 0 8 N P e r u t x i F D I D E 1 0 0 8 0 7 5 5 2 4 N P e l b a C 2 3 2 S R 1 5 0 1 0 0 3 5 2 4 N P e l b a C A G V 1 0 0 2 0 4 3 5 7 4 N P r e t p a d A r e w o P C P d r o C r e w o P r o t c e j o r P P 6 1 1 D P r e v i r D C D D ...

Page 25: ... Setup Procedure 1 Connect Power Adapter with fixture 2 Make sure the JP1 and JP5 is close and JP2 is open 3 Connect P2 of the fixture with VGA Port of PD116P by the VGA Cable 4 Turn on the power of the fixture P2 ...

Page 26: ...Chapter 2 20 DDC Key in Procedure Step 1 Execute EDID program Step 2 Check the Com port is COM1 then click the Model item and choose the source file PD116P ini and then open it 1 2 PD116P ...

Page 27: ...y in the Serial Number into the blank space then click Program button Step 5 Please connect to VGA message is shown on the screen then click OK button Notice RUN message will appear on the screen 1 2 8 4 2 2 4 2 8 4 2 2 4 2 ...

Page 28: ...l appear on the screen Step 7 Check EDID Informations will show the result and EDID Values will show Analogue Values then Message function will show OK mes sage and click Exit button to close the EDID program Notice Please Make sure to check Trans in Read item 4 2 2 4 2 1 2 3 4 ...

Page 29: ...place and separate them according to their category Tool Needed D FJAH m e t I O T O H P t f e L r e p p i N e s o N g n o L t h g i R r e p p i N g n i t t u C e l g n A p o T m m 5 s e v e e l S x e H 1 0 1 t i B w e r c S 8 h c n e r W 1 0 1 2 0 1 7 0 1 t i B w e r c S m o t t o b o t p o t m o r f General Information Before You Begin Before proceeding with the disassembly procedure make sure t...

Page 30: ...emoving Lamp Cover Lamp Module and Left Cover 1 Turn over the unit and then loosen 2 screws to remove Lamp Cover 2 Loosen 2 screws to remove Lamp Module 1 2 3 Unscrew 4 hex screws and 4 screws to remove Back Cover 3 ...

Page 31: ...crew one screw on the Bottom Cover near the Lamp cover position then turn over the unit and press the Top Cover 2 Unplug one FPC cable to remove Top Cover 3 Unscrew 4 screws to remove Keypad Board and Keypad from Top Cover 1 2 3 Keypad Board Keypad Control Button ...

Page 32: ...25 Chapter 3 Removing Main Board 1 Unplug two FPC cables and 9 wires and then unscrews 5 screws to remove Main Board ...

Page 33: ...Chapter 3 26 Removing Front Cover Insert Front Cover and Fan Module 1 Pull out Front Cover Insert and Front Cover 2 Unscrew 2 screws to remove Fan Module 1 2 ...

Page 34: ...oving Lamp Driver 1 Unplug one wire of Lamp Driver and unscrew 2 screws to remove Lamp Cable 2 Separate the wedge from the Fan Module and then unscrew 2 screws and 2 hex screws to remove the Lamp Driver 1 2 Hex screws ...

Page 35: ...nd Main Board Support 1 Under the Lamp Driver unscrews 7 screws to remove LVPS Plate One is grounding screw Grounding Screw 2 Unplug 2 wires to remove LVPS 3 Unscrew one screw to remove Lamp Housing 1 2 3 4 Unscrew one screw to remove Main Board Support 4 ...

Page 36: ...29 Chapter 3 Removing Engine Module 1 Unscrew 6 screws to remove Engine Module Engine Module ...

Page 37: ...Disassemble Engine Module and DMD Module Heat Sink DMD Board DMD Holder DMD Chip Light Mask Step 2 Unscrew 4 screws to remove Heat Sink Step 3 Unscrews 4 hex screws to remove DMD Board Step 4 After removing DMD Board and then take off DMD Holder DMD Chip and Light Mask ...

Page 38: ... Chapter 3 Step 5 Take off Zoom Ring Zoom Ring Step 6 Unscrew one screw to remove Color Wheel Module Color Wheel Photo Sensor Board Step 6 Unscrew one screw to separate Color Wheel and Photo Sensor Board ...

Page 39: ...lower Fan Interrupter Switch Thermal Sensor Board and Speaker 1 Unscrew 3 screws to remove Blower Fan from Bottom Cover 2 Unscrew 2 screws to remove Interrupter Switch from Bottom Cover 3 Unscrew one screw to remove Light Cut ...

Page 40: ...3 screws to remove Elevator Module Elevator Module a b c d e f g h a ELEVATOR LEVEL PC ABS b ELEVATOR GEAR BAR NORYL c ELEVATOR BASE HOLDER NORYL d SCREW PAN MECH M3 5 D8 Ni e ELEVATOR SPRING SUS 304 í0 4 OD4 4 L12 f ELEVATOR SPRING 0 D p4 5 W D p0 3 L 65mm g ELEVATOR SPRING SUS304 X0 4 0D4 74 L8 3 h SCREW PAN MECH M2 6 5 BLACK NYLOK 2 ...

Page 41: ...crew all long and short screws from Bottom Cover Module and then separate Bottom Cover and Bottom Cover Module 3 Take off AC Bracket from Bottom Cover Module and then unscrew 2 screws to remove Elevator Foot Lens Support Bottom Cover Module Bottom Cover Elevator Foot AC Bracket 1 2 3 ...

Page 42: ...35 Chapter 3 Machine Assembly Procedure Assemble Top Cover Module 1 Fasten 4 screws to assemble Keypad Keypad Board and FPC cable from the Top Cover Module ...

Page 43: ...m 2 Assemble Elevator Base Holder and Elevator Spring L 8 3mm 3 Taking Elevator Level fix with Elevator Spring L 12mm and assemble on the Bottom Cover 4 Fasten 3 screws to assemble Elevator Module Elevator Module Elevator Level Elevator Spring Elevator Gear Bar Elevator Spring Elevator Base Holder ...

Page 44: ...al Sensor Board 7 Fasten one screw to assemble Thermal Sensor Board Fasten 3 screws to assemble Blower Fan 5 Fasten 1 screws to assemble Lens Support Lens Support Interrupter Switch 6 Fasten 2 screws to assemble Interrupter Switch ...

Page 45: ... Fasten 6 screws to assemble Engine Module Engine Module 2 Fasten 7 screws to assemble LVPS Grounding Screw 3 Plug one wire of Lamp Driver and screw 2 screws to assemble the Lamp Cable Put the wedge from the Fan Module then assemble the Lamp Driver AC Bracket ...

Page 46: ...39 Chapter 3 Assemble Fan Module Front Cover and Front Cover Insert 1 2 Pull in Front Cover Insert and Front Cover 1 Screw 2 screws to assemble Fan Module 2 ...

Page 47: ...Chapter 3 40 Assemble Main Board 1 Plug two FPC cables and 9 wires and then screws 5 screws to assemble Main Board 2 FPC cable of Top Cover connect to Main Board 2 1 ...

Page 48: ...ssemble Left Cover Lamp Module and Lamp Cover 2 Turn over the unit and then screw 2 screws to assemble Lamp Module 3 Screw 2screws to assemble Lamp Cover 3 2 1 Screw 4 hex screws and 4 screws to assemble Back Cover 1 ...

Page 49: ...g precedures 1 Power Troubleshooting 2 Performance Troubleshooting Computer Signal 3 Performance Troubleshooting Video Signal 4 Function Troubleshooting 5 Audio Troubleshooting 6 Remote Control Troubleshooting Equipment Needed D FJAH m e t I r o t c e j o r P P 6 1 1 D P e l b a C I V D o t I V D A S E V e l b a C A G V A S E V t u p t u o l a n g i s l a t i g i d d n a g o l a n a h t i w r e t ...

Page 50: ...the Main board Check the Keypad board B Is Fan Working After Press Power Standby Button Check the Keypad cable has broken or not Checkiffanwireiswellconnected Check the Thermal board Check the Main board Check the Fan C IsLampLit Check the Lamp cover assembly OK or not Check thay have the sound of Lamp ignitor output from Unit or not Check the Cable of interrupt switch Check the DMD board Checkthe...

Page 51: ...ssiswithinspec ReplacetheLampiftheBrightneddislessthanspec Check the Optical engine D Is Color OK EnsuretheSignalcableworksaswell Check the Color wheel index in the service mode of OSD Menu Note Check the Photo sensor Check the Main board Check the DMD board E DotDefectisn tCompliantwiththeSpec EnsuretheProjectionlensisclean UsetheAirgunfortheOpticalengineclean ChecktheDMDchip F HaveNoise Ensure t...

Page 52: ...Press the Menu button to check that have the noise issue appear on OSD Menu Check the DMD board if the noise also appear on the OSD Menu Note The procedure to enter service mode is Press Power Left Left Menu button when the Unit under search status Performance Troubleshooting Video Signal A HaveImage Ensure the signal cable and source work as well Check that can OSD menu show on the screen Check t...

Page 53: ...signalcableworkaswell Please check the length of cable the signal will be reduce when the signalcableislongerthan5m Dothe FactoryReset oftheengineeringmode ChecktheMainboardiftheimagestillflickerafterthefactoryreset E Is There Line Bar Show On The Screen Check that can OSD menu display on the line bar area Check the DMD board if the OSD menu cannot display on the line bar area Check the Main Board...

Page 54: ...he OSD function Adjustment test Check the Keypad board and Keypad cable if the Remote control works as well Check the Main board Audio Troubleshooting A No Sound Output Ensure the Signal cable and Source are work fine Use the new Speaker for the Sound output test Replace the Speaker if the new Speaker works fine with the Unit Check the Speaker wire that has broken issue or not Check the Main board...

Page 55: ...ontrolNoFunction Replacethebatteryifthereisnofunction Use a known Remote control for the function test Replace the Remote control if the new Remote control works fine withtheUnit Check the Main board if the Unit works fine with a known good Remotecontrol ...

Page 56: ... c n a t s i d n o i t c e s o r p e h T n o i t c e p s n i l a n o i t c n u f r o f m 3 5 1 t u o b A 1 s e h c n i 0 6 l l i t e z i s n e e r c s e h t n o e s a b n o i t c e p s n i l a n r e t x e r o f m c 0 3 2 3 e d i w l a n o g a i d s e h c n i 0 6 e z i S n e e r c S 4 r i a p e r r e t f a s r u o h 2 r o f n i n u r e b d l u o h s P 6 1 1 D P h c a E 5 t s e t n i n u r e h t r e...

Page 57: ... S 0 0 6 x 0 0 8 5 7 9 6 4 A G V S 0 0 6 x 0 0 8 5 8 7 3 5 A G X 8 6 7 x 4 2 0 1 0 6 4 8 4 A G X 8 6 7 x 4 2 0 1 0 7 5 6 5 A G X 8 6 7 x 4 2 0 1 5 7 0 0 6 A G X 8 6 7 x 4 2 0 1 5 8 7 8 6 A G X S 4 6 8 x 2 5 1 1 0 7 8 3 6 A G X S 4 6 8 x 2 5 1 1 5 7 5 7 6 A G X S 4 2 0 1 x 0 8 2 1 0 6 8 9 3 6 3 1 C L C A M 0 8 4 x 0 4 6 6 6 6 6 8 9 4 3 3 1 I I C A M 0 8 4 x 0 4 6 8 6 6 6 5 3 6 1 C A M 4 2 6 x 2 3 8...

Page 58: ...f r e P d n a B G R r o l o C e t i h W e b d l u o h s r o l o c B G R h c a E l a m r o n b a r o l o c t u o h t i w l a m r o n e u s s i Fi e r u g 4 7 4 y t i m r o f i n U n e e r c S e t i h W l l u F h t i w t n a i l p m o c e b d l u o h S m u m i n i M 0 6 Fi e r u g 7 5 t h g i r B l e x i P d a e D l e x i p k c a l B l l u F l e x i p t h g i r b y n a t p e c c a t o n n a C 8 e r ...

Page 59: ...Chapter 4 52 Figure 1 Fine Line Moire Figure 2 Gray Scale Pattern Figure 3 64 RGBW Scale Figure 4 Red Pattern Figure 5 Green Pattern Figure 6 Blue Pattern ...

Page 60: ...53 Chapter 4 Figure 7 Full White Figure 8 Full Black Figure 10 Blue 60 Pattern ...

Page 61: ... u o h t i w y a l p s i d o t s a h l a n g i s t u p n i e h T 3 o e d i V t n e n o p m o C l a m r o n b a r o l o c t u o h t i w y a l p s i d o t s a h l a n g i s t u p n i e h T 4 V T D H l a m r o n b a r o l o c t u o h t i w y a l p s i d o t s a h l a n g i s t u p n i e h T 5 o i d u A o i d u a e h T e s i o n t u o h t i w t u p t u o e b d l u o h s o i d u a e h T y l l a n o i t...

Page 62: ... h s i u g n i t s i d d n a a e r a r i a p e r o t t i n u e h t n r u t e r e s a e l p t o n f I 4 y t i m r o f i n U n e e r c S z H 5 7 8 6 7 x 4 2 0 1 l a n g i S t s e T n r e t t a p e t i h w l l u F n r e t t a P t s e T e h t r e d n u s i t i n u e h t e r u s n e d n a k c e h c e s a e l P m u m i n i M 0 6 c e p s a e r a r i a p e r o t t i n u e h t n r u t e r e s a e l p t o n...

Page 63: ... e d i V d n a o e d i V S o e d i v e t i s o p m o C l a n g i S t s e T o e d i v t n e n o p m o C M A C E S L A P C S T N n r e t t a P t s e T e h t y a l p s i d n a c t i n u e h t e r u s n e d n a k c e h c e s a e l P e g a m i r o l a m r o n b a r o l o c t u o h t i w l a n g i s o e d i v e u s s i l a m r o n b a a e r a r i a p e r o t t i n u e h t n r u t e r e s a e l p t o n f...

Page 64: ...iven in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines IMPORTANT Please note that Acer Corporation sells only the parts listed in the following table Please be reminded that though some parts are disassembled in Chapter 3 for demonstration purpose Acer Corporation does n...

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