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SERVICE MANUAL

SI : 

 

 

  TSE:   

 

      Check: 

 

 

Approved: 

Date

Revise Version

Description

2009.08.17

V1.0

 Initial Issue

2009.0

9.1

6

V2.0

Add P5271’s extended models: P5390W/P5271i 

Copyright September, 2009    All Rights Reserved    P/N: 36.8BV03G001

P5271/P5290/P5390W/P5271i

Summary of Contents for P5271 Series

Page 1: ... Check Approved Date Revise Version Description 2009 08 17 V1 0 Initial Issue 2009 09 16 V2 0 Add P5271 s extended models P5390W P5271i Copyright September 2009 All Rights Reserved P N 36 8BV03G001 P5271 P5290 P5390W P5271i ...

Page 2: ... your customers will appreciate the service that you offer them This manual is for technicians and people who have an electronic background Please send the product back to the distributor for repairing and do not attempt to do anything that is complex or is not mentioned in the troubleshooting Note The information found in this manual is subject to change without prior notice Any subsequent change...

Page 3: ... 8BW01G002 70 8EP11GR01 70 8CC18GR01 MAIN BOARD MODULE 70 8BV39GR01 70 8BV47GR01 70 8EP09GR01 70 8CC17GR01 ENGINE MODULE 70 8BV42GR01 70 8CC14GR01 DMD 48 8CQ01G003 48 8EJ01G001 BACK COVER MODULE 70 8BV40GR01 70 8BV46GR01 70 8EP10GR01 70 8CC15GR01 LAMP MODULE SP 8BV01GC01 SP 8EP01GC01 TOP LAMP COVER MODULE 70 8BV45GR01 70 8CC16GR01 WIRELESS BOARD NA 80 8BV07G001 NA NA ...

Page 4: ...hielding 2 4 Disassemble Main Board Module 2 5 Disassemble Front Cover Module 2 8 Disassemble System Fan and Color Wheel Module 2 9 Disassemble Engine Module 2 12 Disassemble DMD Chip and DMD Board 2 12 Disassemble Lamp Driver and Speaker 2 13 Disassemble Blower 2 15 Disassemble LVPS Module 2 15 Disassemble Latch and Spring 2 16 Disassemble Bottom Shielding 2 16 Disassemble Elevator 2 17 Disassemb...

Page 5: ...dule 2 30 Assemble Main Board Module 2 31 Assemble Main Board Top Shielding 2 32 Assemble Keypad Board Module 2 33 Assemble Top Lamp Cover Module 2 34 Assemble Lamp Module 2 35 Chapter 3 Troubleshooting LED Lighting Message 3 1 Main Procedure 3 2 Beep Sound 3 6 Chapter 4 Function Test Alignment Procedure Test Equipment Needed 4 1 Introduction of LAN Cable only for P5271i 4 1 Service Mode 4 1 OSD R...

Page 6: ...to FW Download Mode 5 4 USB Driver Upgrade Procedure 5 4 Firmware Upgrade Procedure 5 5 Waveform Download 5 8 Restore Fan Speed 5 8 Section 2 Network Wireless FirmWare Upgrade 5 10 Equipment Needed 5 10 Network Wireless FW Upgrade Procedure 5 11 Check FW Version 5 12 Chapter 6 EDID Upgrade EDID Introduction 6 1 Equipment Needed 6 2 Setup Procedure VGA IN 1 VGA IN 2 6 3 EDID Key In Procedure VGA 6 ...

Page 7: ...P5271 P5290 P5390W P5271i Confidential vi Appendix A Exploded Overview I Appendix B Serial Number System Definition I PCBA Code Definition II Appendix C RS232 function command summary table I ...

Page 8: ...AM E20 8 Lamp normal operation for P5271 P5271i 280W for OSRAM Lamp driver normal operation for P5290 P5390W 5 Keystone correction 40 degree 6 Cooling system Advanced Air Flow Two fans with system acoustic noise level Temperature control circuits with adaptive fan rotational speeds High altitude cooling mode Maximum touch temperature follow UL60950 1 7 Throw ratio 1 62 2 63 1 distance width 61 2m ...

Page 9: ...arketing spec 3600 1 Full White with full power full Black with eco power 11 Uniformity Engineering spec 65 Japan Minimum Full power mode 80 Japan Typical Full power mode Marketing spec 80 Japan Full power mode 12 Audio One 8 Ohm internal speaker Output Power 2 Watts Input sensitivity 0 5Vrms 13 Lamp life 1500 hours min 50 survival rate Full power Mode For P5271 P5271i P5390W 2500 hours min 50 sur...

Page 10: ... P5271i 280 Watt OSRAM E20 9 Lamp user replaceable dimmable to 230W for P5290 P5390W 21 Video compatibility Standards NTSC 3 58 4 43 PAL B D G H I M N SECAM B D G K K1 L 22 Terminal For MB One 19 pin HDMI One DVI D Two D Sub 15 Pin Female Connector One D Sub 15 Pin output One Mini DIN 4 Pin connector for S Video One RCA Jack for Composite Video One Mini DIN 3 Pin Connector for RS232 Two phone jack...

Page 11: ...XGA 1024x768 60 48 36 65 00 1024x768 70 56 48 75 00 1024x768 75 60 02 78 75 1024x768 85 68 67 94 50 SXGA 1152x864 70 63 80 94 50 1152x864 75 67 50 108 00 1152x864 85 77 10 121 50 1280x1024 60 63 98 108 00 1280x1024 72 76 97 134 60 1280x1024 75 79 98 135 00 1280x1024 85 91 15 157 50 QuadVGA 1280x960 60 60 00 108 00 1280x960 75 75 00 126 00 SXGA 1400x1050 60 65 32 121 75 UXGA 1600x1200 60 75 00 162 ...

Page 12: ...x900 60 55 94 106 50 1680x1050 60 65 29 146 25 1366x768 60 47 71 85 50 1920x1080 60 67 50 148 50 1024x600 60 37 50 50 40 3 VGA Analog Component Signal 480i NTSC 720x480 1440x480 59 94 29 97 27 00 480p NTSC 720x480 59 94 31 47 576i PAL 720x576 1440x576 50 25 27 00 576p PAL 720x576 50 31 25 720p NTSC 1280x720 60 45 00 720p PAL 1280x720 50 37 50 1080i NTSC 1920x1080 60 30 33 75 1080i PAL 1920x1080 50...

Page 13: ...8 36 65 00 1024x768 70 56 48 75 00 1024x768 75 60 02 78 75 1024x768 85 68 67 94 50 SXGA 1152x864 70 63 80 94 50 1152x864 75 67 50 108 00 1152x864 85 77 10 121 50 1280x1024 60 63 98 108 00 1280x1024 70 76 97 134 60 1280x1024 75 79 98 135 00 1280x1024 85 91 15 157 50 QuadVGA 1280x960 60 60 00 108 00 1280x960 75 75 00 126 00 SXGA 1400x1050 60 65 32 121 75 UXGA 1600x1200 60 75 00 162 00 PowerBook G4 6...

Page 14: ... 50 1440x900 60 55 94 106 50 1680x1050 60 65 29 146 25 1366x768 60 47 71 85 50 1920x1080 60 67 50 148 50 1024x600 60 37 50 50 40 3 HDMI Video Signal 480i NTSC 720x480 1440x480 59 94 29 97 27 00 480p NTSC 720x480 59 94 31 47 576i PAL 720x576 1440x576 50 25 27 00 576p PAL 720x576 50 31 25 720p NTSC 1280x720 60 45 00 720p PAL 1280x720 50 37 50 1080i NTSC 1920x1080 60 30 33 75 1080i PAL 1920x1080 50 3...

Page 15: ...w Projector Outlook Front Upper side Item Description Item Description 1 Lens cap 7 Remote control receivers 2 Elevator button 8 Control panel 3 Elevator foot 9 Power button 4 Zoom Lens 10 Lens shift control rings 5 Zoom ring 11 Tilt adjusting wheel 6 Focus ring ...

Page 16: ...GA Out Below items are for P5271i only 5 PC analog signal HDTV SCART component video input connector VGA IN 1 16 Antenna 6 S Video input connector 17 Power LED for wireless 7 Composite video input connector 18 Reset button 8 Audio input connector VGA IN 1 Component Composite S Video HDMI 19 Audio output connector for wireless 9 RS232 connector 20 LAN RJ45 Port for 10 100M Ethernet 10 Audio output ...

Page 17: ...launch the Onscreen display OSD menu back to the previous step for the OSD menu operation or exit the OSD menu Confirm your selection of items 5 POWER See the contents in Turning the Projector On Off section 6 TEMP Temp Indicator LED 7 SOURCE Press SOURCE to choose RGB Component SVideo Composite SCART HDTV and HDMI sources 8 Four directional select keys Use to select items or make adjustments to y...

Page 18: ...Confidential 1 11 P5271 P5290 P5390W P5271i Remote Control Layout ...

Page 19: ...ions eOpening eView eTimer ePower Management 12 KEYSTONE Adjusts the image to compensate for distortion caused by tilting the projector 40 degrees 13 MENU Press MENU to launch the Onscreen display OSD menu back to the previous step for the OSD menu operation or exit the OSD menu Confirm your selection of items 14 PAGE For computer mode only Use this button to select the next or previous page This ...

Page 20: ... if with HDMI connector 25 MUTE To turn on off the volume 26 WIRELESS Press WIRELESS to display the image which is wireless ly transmitted from the PC to the projector via the Acer eProjection Management utility for wireless model 27 KeyPad 0 9 Press 0 9 to input a password in the Security 28 Four directional select keys Use up down left right buttons to select items or make adjustments to your se...

Page 21: ...able 3 Composite video cable 10 3 RCA component cable 4 USB cable 11 RS232 cable 5 VGA to component HDTV adapter 12 Audio cable Jack RCA 6 S Video cable 13 LAN Cable 7 Audio cable jack jack 14 Audio cable jack for wired remote Note To ensure the projector works well with your computer please make sure the timing of the display mode is compatible with the projector ...

Page 22: ...Confidential 1 15 P5271 P5290 P5390W P5271i System Block Diagram P5271 ...

Page 23: ...P5271 P5290 P5271i P5390W Confidential 1 16 Bottom Cover Dimension ...

Page 24: ...5mm 5 Long Nose Nipper 6 Tweezers 7 Projector Before you start This process is protective level II Operators should wear electrostatic chains Note If you need to replace the Main Board you have to get into Service Mode and record the lamp usage hour please refer to section 2 19 As the process of P5290 P5390W P5271i disassembling is the same as P5271 we take P5271 for example here ...

Page 25: ...lightly as blue arrows point 3 Loosen 3 screws as red circle on the Lamp Module 4 Take off the Lamp Module 2 2 Disassemble Lamp Module 1 Push the two clips as red square as yellow arrows point on the left right side of the projector Left side of projector Right side of projector ...

Page 26: ...he FPC cable which connect Main Board and Keypad Board Module please unplug the connector as green square from Keypad Board Module 3 Disassemble the Top Lamp Cover Module 2 3 Disassemble Top Lamp Cover Module 1 Unscrew 5 screws as red circle from the Bottom Cover 2 Unscrew 1 screw as yellow circle ...

Page 27: ...mble Main Board Top Shielding 1 Unplug 1 connector as green square to remove the FPC cable 2 Tear off the Heatsink Aluminum as yellow dot square Heatsink Aluminum FPC Cable NOTE Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal Keypad Board Keypad ...

Page 28: ... P5390W P5271i Confidential 2 3 Unscrew 5 screws as red circle to disassemble the Main Board Top Shielding 2 6 Disassemble Main Board Module 1 Unscrew 8 hex screws as green circle 2 Unscrew 2 screws as red circle ...

Page 29: ...plug 6 connectors as yellow square Please refer to the table as below for details of each connector Item Male Connector on Main Board The key feature Figure A IR Compose of Red Black Yellow Wire and Black wire tube 3 pin B Photo Sensor Compose of Red White Black Wire Red Connector and Black wire tube 3 pin C Blower Compose of Red Black White Wire and Blue wire tube 3 pin D System Fan Compose of Re...

Page 30: ... of Yellow White Wire and Black wire tube 2 pin 7 Disassemble the Main Board Module 8 Tear off 2 EMI tapes as blue square to separate Main Board Module and Main Board Bottom Shielding NOTE Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 31: ...nt Cover Module 1 Tear off 3M tape as green square 2 Unscrew 3 screws as yellow circle 3 Disassemble the Front Cover Module 4 Tear off black mylar as yellow square to disassemble IR Board 5 Unfasten 2 tenons as blue square to disassemble IR Lens IR Lens IR Board ...

Page 32: ... Fan Module and Color Wheel Module 1 Unplug 2 connectors as green square 2 Unscrew 7 screws as yellow circle 3 Disassemble the System Fan Module 4 Unscrew 3 screws as red circle to disassemble the Interrupt Switch and Thermal Switch Interrupt Switch Thermal Switch ...

Page 33: ...P5390W P5271i Confidential 2 10 5 Unscrew 4 screws as blue circle to separate System Fan and Fan Shielding Note Take the Fan Module as the right gesture Fan Shielding System Fan the wrong gesture the right gesture ...

Page 34: ...1 P5290 P5390W P5271i Confidential 2 11 6 Remove the Color Wheel Module 7 Unscrew 1 screw as green circle 8 Separate the Photo Sensor Board and Color Wheel Note Avoid touching the glass parts of Color Wheel ...

Page 35: ...idential 2 12 2 9 Disassemble Engine Module 1 Unscrew 6 screws as yellow circle to disassemble the Engine Module 2 10 Disassemble DMD Chip and DMD Board 1 Tear off the black mylar as blue arrow point 2 Unscrew 2 screws as red circle ...

Page 36: ...oards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal 3 Disassemble the Heat Sink and DMD Module 4 Rotate the screw as yellow circle 180 counterclockwise to disassemble the DMD Board and DMD Chip Note Avoid touching the DMD Chip when you disassemble it Pay attention to the fixed position when assem...

Page 37: ...peaker and Speaker Rubber Lamp Driver Holder NOTE Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal 2 Unplug 3 connectors as green square to disassemble the cables 3 Unscrew 4 screws as red circle ...

Page 38: ...PS Module 1 Unscrew 7 screws as red circle to disassemble the LVPS Module 2 Unplug 1 connector as green square 3 Remove the cable and the AC Inlet Bracket from LVPS Module AC Inlet Bracket NOTE Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal ...

Page 39: ...e Latch and Spring 1 Take out 2 springs on each side to disassemble 2 latches as green square 2 15 Disassemble Bottom Shielding 1 Unscrew 5 screws as red cricle to disassemble Bottom Shielding and Lamp Connector Holder Latches and Springs Lamp Connector Holder ...

Page 40: ...levator 1 Unscrew 1 screw as red cricle on the backside of Bottom Cover 2 Unscrew 2 screws as yellow cricle on the inside of Bottom Cover 3 Disassemble the Elevator Foot Elevator Bracket and Elevator Push Button Elevator Foot Elevator Bracket Elevator Push Button ...

Page 41: ...P5271 P5290 P5390W P5271i Confidential 2 18 2 17 Disassemble IO Cover 1 Unfasten 2 tenons as green square to disassemble IO Cover ...

Page 42: ...ment Change the screen to white screen Adjust the screws by using the rod on the engine module to readjust the image Screw 1 should be adjusted first and then screw 2 Adjust until the yellowish or bluish parts disappeared 3 Abnormal image inspection It should not have any abnormal color at the frame of the image by estimating through the eyes Note To avoid over adjusting the rod After the opreatio...

Page 43: ...s Menu button to exit the Service Mode Note left key decrease System Lamp hour right key increase System Lamp hour 2 19 Re write System and Lamp Usage Hour 1 Get into Service Mode Press Power Left Left and Menu buttons sequentially to get into Service Mode 2 Get into Other Settings Mode Use Up or Down buttons to select Other Settings then press Menu button 3 Re write System Hours Select System Hou...

Page 44: ...90 P5390W P5271i Confidential 2 21 2 20 Assemble IO Cover 1 Fasten 2 tenons as green square to assemble the IO Cover 2 21 Assemble Elevator 1 Assemble the Elevator Foot Elevator Bracket and Elevator Push Button ...

Page 45: ...2 2 Screw 2 screws as yellow circle on the inside of Bottom Cover 3 Screw 1 screw as red cricle on the backside of Bottom Cover 2 22 Assemble Bottom Shielding 1 Screw 5 screws as red cricle to assemble Bottom Shielding and Lamp Connector Holder ...

Page 46: ...mble Latch and Spring 1 Fix 2 springs on each side to assemble 2 latches as green square 2 24 Assemble LVPS Module 1 Assemble the cable and the AC Inlet Bracket 2 Plug 1 connector as green square 3 Screw 7 screws as red circle to assemble the LVPS Module ...

Page 47: ...dential 2 24 2 25 Assemble Blower 1 Screw 3 screws as green circle to assemble the Blower Module 2 26 Assemble Speaker and Lamp Driver Module 1 Assemble Speaker and Speaker Rubber 2 Assemble Lamp Driver Module and Lamp Driver Holder ...

Page 48: ... P5271i Confidential 2 25 3 Screw 4 screws as red circle 4 Plug 3 connectors as green square to assemble the cables 5 Screw 4 screws as yellow circle to assemble the Lamp Driver Module and the Speaker as blue arrow point ...

Page 49: ...2 26 2 27 Assemble DMD Chip and DMD Board 1 Rotate the screw as yellow circle 180 clockwise to assemble the DMD Board and DMD Chip 2 Assemble the Heat Sink and DMD Module 3 Screw 2 screws as red circle 4 Stick black mylar as blue arrow point ...

Page 50: ...P5271i Confidential 2 27 2 28 Assemble Engine Module 1 Screw 6 screws as yellow circle to assemble the Engine Module 2 29 Assemble Color Wheel Module and System Fan Module 1 Assemble the Photo Sensor Board and Color Wheel ...

Page 51: ...P5271 P5290 P5390W P5271i Confidential 2 28 2 Screw 1 screw as green circle 3 Assemble the Color Wheel Module 4 Screw 4 screws as blue circle to assemble System Fan and Fan Shielding ...

Page 52: ...390W P5271i Confidential 2 29 5 Screw 3 screws as red circle to assemble the Interrupt Switch and Thermal Switch 6 Assemble the System Fan Module 7 Screw 7 screws as yellow circle 8 Plug 2 connectors as green square ...

Page 53: ... 2 30 Assemble Front Cover Module 1 Fasten 2 tenons as blue square to assemble IR Lens 2 Stick black mylar as yellow square to assemble IR Board 3 Assemble the Front Cover Module 4 Screw 3 screws as yellow circle 5 Stick 3M tape as green square ...

Page 54: ...oard and Main Board Bottom Shielding 2 Assemble the Main Board Module 3 Plug 6 connectors as yellow square 4 Plug 2 connectors as purple square to assemble the Color Wheel cable and Lamp Driver to Main Board cable 5 Tie the cables with cable tie as green square 6 Assemble 2 Main Board Bottom Shielding Brackets as red arrows point ...

Page 55: ...0 P5390W P5271i Confidential 2 32 7 Screw 2 screws as red circle 8 Screw 8 hex screws as green circle 2 32 Assemble Main Board Top Shielding 1 Screw 5 screws as red circle to assemble the Main Board Top Shielding ...

Page 56: ...onfidential 2 33 2 Stick the Heatsink Aluminum as yellow dot square 3 Plug 1 connector as green square to assemble the FPC cable 2 33 Assemble Keypad Board Module 1 Screw 4 screws as red circle to assemble the Keypad Board Module ...

Page 57: ... P5271i Confidential 2 34 2 34 Assemble Top Lamp Cover Module 1 Assemble the Top Lamp Cover Module 2 Plug the connector as green square 2 Screw 1 screw as yellow circle 3 Screw 5 screws as red circle on the Bottom Cover ...

Page 58: ...e Lamp Module 1 Assemble the Lamp Module 2 Tighten 3 screws as red circle on the Lamp Module 3 Pull downword the Lamp Cover Module slightly as blue arrows point 4 Push the two clips as red square as yellow arrows point on the left right side of the projector ...

Page 59: ...LED Red Red Red Blue Standby power cord plugged in V Power button ON V Lamp retry Quick flashing Turning off cooling state Quick flashing Turning off cooling completed V Error thermal failure V V Error fan failure Quick flashing V Error lamp failure V V Error color Wheel failure Quick flashing V Note Steady Light V No Light ...

Page 60: ...ights or flashes red Power LED lights red Check Thermal Switch Check Fan Check Main Board b Lamp Failure Lamp LED lights red Power LED lights blue Check Lamp Check Lamp Driver Check Main Board c Color Wheel Failure Lamp LED flashes red Power LED lights blue Check Color Wheel Check Photo Senor Check Main Board 3 No Light On Ensure all connectors are securely connected and aren t broken Check Lamp C...

Page 61: ...eck Color Wheel Check Fan Module 6 Line Bar Line Defect Check if the Main Board and the DMD Board are assembled properly Check Main Board Check DMD Board Check DMD Chip 7 Image Flicker Do Reset All data of the OSD Menu Ensure that the signal cables and source are work as well Check Lamp Driver and waveform Check Lamp Module Check Color Wheel Check Photo Sensor and clean Photo Sensor Check DMD Boar...

Page 62: ...ck DMD Chip Check Engine Module 11 Garbage Image Ensure that the signal cables and source work as well Check Main Board Check DMD Board 12 Remote Con troller Control Panel Failed Remote Controller a Check Battery b Check Remote Controller c IR receiver d Check IR Sensor Board e Check Main Board Control Panel a Check FPC b Check Keypad Board c Check Main Board 13 Function Abnor mal Do Reset All dat...

Page 63: ...al Password 1 Click the AcerSNID 2 Input SNID number SNID number is on the Security Card 3 Click Calculate Then the Universal Password will appear 16 Universal Pass word Failure Please confirm whether the SNID number of Service Mode is the same as the SNID number on the backside of projector If not please do the actions as below a Execute the EDID Upgrade Procedure refer to Chapter 6 b Execute Un ...

Page 64: ...ssed twice So 0 3s 6 Fan lock So 0 1s periodically per second 7 Overheat 2 x So 0 1s Off 0 1s periodically per second 8 Lamp error 3 x So 0 1s Off 0 1s periodically per second 9 Lamp Life reminding 3 x Do 0 2s Off 0 8s So 0 2s Off 0 8s with reminding message 10 Presentation Timer time is up 3 x Do 0 1s Off 0 9s So 0 5s No Symptom Procedure 17 Network Func tion Abnormal only for P5271i Ensure you u...

Page 65: ...special LAN cable with one end adopts special connection method the wires of Pin 2 and Pin 6 are exchanged the order of Pin1 to Pin8 is as right picture 4 3 Service Mode 1 Turn on the projector 2 Do the following actions sequentially to get into Service Mode 1 Press Power Left Left and Menu buttons sequentially 2 Service Mode will be shown 3 Choose Exit to leave the Service Mode after confirming t...

Page 66: ...tom Run in Time Normal repair 2 hours NFF 4 hours Auto shutdown 6 hours Get into Burn In Mode Cycle setting is based on the defect symptoms ie If it is NFF the run in time is 4 hours You have to set the lamp on for 50 min and lamp off for 10 min for 4 cycles Press power left left menu Choose Burn In enter Lamp On Min Press right key to adjust the time 50 Lamp Off Min Press right key to adjust the ...

Page 67: ...0 4 6 Test Inspection Procedure Update Change parts Main Board Firmware Color Wheel Lamp Module Engine Module EDID Lamp Driver Lamp Blower Version Update v v v Color Wheel Index v v PC Calibration v v Reset Lamp Hour v OSD Reset v v EDID v Re write Lamp Hour Usage v Reset Default Language v v v Rod adjustment v Waveform Download for P5271 P5271i v Restore Blower Speed v v v Note If Color appears a...

Page 68: ... in one line period 2 Select Tracking function and use right or left arrow key to adjust the value to minimize video flicker Adjust Resync or Frequency Tracking H Posi tion V Position to the inner screen Inspection item Eliminate visual wavy noise by Resync Frequency or Tracking selection Check if there is noise on the screen Horizontal and vertical position of the video should be adjustable to th...

Page 69: ... 75H for P5390W Test Pattern Full white Inspection item Dark pixels check Criteria The dark pixel should be no more than 6 under full white pattern Adjacent pixels are unacceptable Ref Defect specification table 4 Bright Blemish Procedure Test equipment video generator Test signal analog 1024 x 768 60Hz for P5271 P5290 P5271i 1280 x800 75H for P5390W Test Pattern Gray 15 Inspection item Bright ble...

Page 70: ...corner after adjustment is acceptable However the word should at least be recognizable 7 Color Performance Procedure Test equipment video generator Test signal 480p 720p 1080p Test Pattern Master 64 gray RGBW or SMPTE bar Please refer to 4 2 to get into service mode Use 720p 1080p signal master pattern to do HDTV test Color cannot discolor to purple and blue Inspection item Check if each color lev...

Page 71: ...hould be in full screen mode 2 Please press Power Left Left and Menu buttons sequentially to get into Service Mode 3 Choose Analog Settings press Menu button to access PC Calibration for correction Choose Exit to leave the Service Mode Check pattern Test signal 1024 x 768 60Hz for P5271 P5290 P5271i 1280 x800 75H for P5390W Test pattern 64 gray RGBW After finishing ADC adjustment check 64 gray RGB...

Page 72: ...ection item Video performance test Inspection Distance 1 8M 2 5M Criteria Check any abnormal color line distortion or any noise on the screen Check the sound from speaker 3 HDTV Component Procedure Test equipment DVD player Test signal Ycbcr YPbPr Inspection item HDTV performance test Inspection Distance 1 8M 2 5M Criteria Check any abnormal color line distortion or any noise on the screen Check t...

Page 73: ...udio are well performed and the color can not discolor 4 10 Optical Performance Measure Inspection Condition Environment luminance 2 Lux Product must be warmed up for 3 minutes Distances from the screen 2 M for P5271 P5290 P5271i 1 8M for P5390W Screen Size 60 inches diagonal 1 Test equipment Procedure Connect VGA IN port of Projector with VGA port of Chroma by VGA cable press Menu button get into...

Page 74: ...pattern Use CL100 to measure brightness values of full white pattern P5 full black pattern B5 Follow Contrast formula to calculate contrast values Contrast Formula P5 B5 Note P5 Lux of center in full white pattern B5 Lux of center in full black pattern Criteria 2800 1 for P5271 P5271i P5290 P5390W 4 Uniformity Procedure Full white pattern Use CL100 to measure brightness values of P1 P9 see image f...

Page 75: ...enu to get into OSD Mode 3 Select Setting Wireless choose On 4 Record projector IP address through projected image Record IP address 192 168 42 106 5 Connect projector with PC by LAN cable please refer to 4 2 2 1 2 PC Setting 1 Double click the Local area connection Click Properties 2 Select Internet protocol TCP IP Click Properties 2 2 ...

Page 76: ...ote The HOST ID 192 168 42 XXX of PC IP address must be different from the projector IP address recorded down in 4 11 1 Click OK 4 Click Close to exit the setting screen 3 Test Procedure 1 Execute Internet Explorer 2 Visit the IP address http 192 168 42 106 then click Download Acer eProjection Management 3 Click Save 2 3 2 4 3 1 3 2 3 3 ...

Page 77: ...i Confidential 4 13 4 Click Save to save the Acer_P5271 exe on the destop 5 Double click Acer_P5271 exe on the destop 6 Click Next 7 Acer Projector Gateway P5271i will shown on the desk top then double click it 3 7 3 6 3 5 3 4 ...

Page 78: ...P5271 P5290 P5390W P5271i Confidential 4 14 8 Click Ok 9 The software window will show as right picture is enough check if the projection image is same as PC screen 3 8 3 9 ...

Page 79: ... Connection Click Properties 2 Select Internet protocol TCP IP Click Properties 3 Modify the IP address to 192 168 42 12 Modify Subnet mask to 255 255 255 0 as red square Note The HOST ID 192 168 42 XXX of PC IP address must be different from the projector IP address recorded down in 4 11 1 Click OK 4 Click OK 5 Right click the Wireless Network Connection Click View Available Wireless Networks ...

Page 80: ...ential 4 16 6 Double click Acer Projector to connect the Wireless Module 7 Message Connected appears on the screen 2 Test Procedure Test Procedure for Network function test and Wireless function test is the same please refer to 4 11 3 ...

Page 81: ... of the projector and to verify Plug Play function Acoustic High pitch sound from cooling fan and color wheel is unacceptable 2 Check points for exterior and print pattern Check item Check point Text Pattern Missing letters pattern or blurry prints are unacceptable Exterior Dirt scrape water ripples and uneven color are unacceptable Focus ring Focus ring is functioning smoothly Logo Missing logo m...

Page 82: ...file P5271 P5290 FlashDeviceParameters library file has to put in PC and set right path in 5 5 step 3 Note Please download DLP Composer Lite 9 2 and P5271 P5290 FlashDeviceParameters from website to upgrade FW procedure Hardware Projector Power Cord 42 50115G001 USB Cable 42 87304G001 PC or Laptop Note The FW upgrade procedure for P5290 P5390W P5271i is the same as P5271 we take P5271 as an exampl...

Page 83: ...5 1 2 DLP Composer Lite Setup Procedure 1 Choose DLP Composer Lite V9 2 Setup Program 2 Click Next 3 Read License Agreement Choose I accept and agree to be bound by all the terms and conditions of this License Agreement Click Next 4 Click Next ...

Page 84: ...P5271 P5290 P5390W P5271i Confidential 5 5 Click Next 6 Click Next 7 The program is executing installing status 8 Click Finish ...

Page 85: ... then loosen Power button Connect projector with PC by USB cable Note The system fan and the lamp will not operate 5 1 4 USB Driver Upgrade Procedure 1 Execute Program 1 Connect projector with PC by USB cable 2 Found New Hardware Wiszard picture will appear on the screen 3 Select Install the software automatically Recommended 4 Click Next 5 Searching picture please wait for several seconds 3 4 2 ...

Page 86: ...k Finish then the USB driver has been installed successfully Note If you have installed the USB driver there is no need to perform this action 5 1 5 Firmware Upgrade Procedure 1 Execute the DLP ComposerTM Lite 9 2 file 2 Click Edit and Perferences 6 ...

Page 87: ...tory where you put the Library files in Click P5271 P5290 FlashDeviceParameters folder Click OK 4 Click Communications Select USB Click OK 5 Choose Flash Loader Click Browse to search the firmware file img Click Open 6 Select Skip Boot Loader Area select 32KB Click Reset Bus to erase the flash memory ...

Page 88: ...cture 9 It takes about several minutes the firmware upgrade process is finished Download completed will appear on the screen The projector will automatically turn on Unplug USB cable 10 Check FW version Get into the service mode to check the firmware version To get into service mode please press Power Left Left and Menu buttons sequentially ...

Page 89: ... that the projector will automatically get into standby status Waveform Download is completed Note This step must be executed after Lamp Driver changed 5 1 7 Restore Blower Speed Plug in power cord Hold on the Left button then press the Power button After about 2 seconds the Power LED lights purple the Lamp LED and Temp LED light red The projector will be on and the message appears as the right pi...

Page 90: ...mode Select Thermal Settings to check that the Blower Speed has been restored To get into service mode please press Power Left Left and Menu buttons sequentially The procedure is completed Note This step must be executed after changing FW Main Board or Lamp Blower ...

Page 91: ...0W P5271i Confidential 5 10 Section 2 Network Wireless FirmWare Upgrade only for P5271i 5 2 1 Equipment Needed Software Network Program bin Hardware Projector Power Cord 42 00106G001 LAN Cable PC or a Laptop with WLAN ...

Page 92: ...etting of Network Wireless please refer to 4 11 1 and 4 11 2 2 Execute internet explorer 3 Visit http 192 168 42 106 cgi bin rdupgrade cgi Click Browse 4 Select the right firmware bin Click Open 5 Click Update 6 The screen will appear as right shows and after complete the projector will reboot automaticlly ...

Page 93: ...ion 1 Double click Acer Projector Gateway P5271i on the destop setup the software please refer to 4 11 3 2 Click button as the right picture shows 1 it will show Projector IP Click button as the right picture shows 2 3 The screen of PC will appear FW s Version 1 2 ...

Page 94: ...ion is stored in the display and is used to communicate with the system through a Display Data Channel DDC which sites between the display device and the PC graphics adapter The system uses this information for configuration purposes so the monitor and system can work together Note If a display device has digital input ports like DVI or HDMI but without EDID in its Main Board the display device wi...

Page 95: ...i Hardware Projector Power Cord for Projector 42 53506G002 VGA Cable 42 87305G102 HDMI M to DVI F Adapter 42 82B13G001 DVI Cable 42 83N06G001 Generic Fixture 80 00001 001 for EDID Key in Fixture JP3 must be closed RS 232 9 Pin Cable pin to pin F M 42 83C07G001 Power Adapter 47 57803G001 Monitor PC ...

Page 96: ...ith VGA IN 1 VGA IN 2 Port of projector by VGA Cable 3 Plug Power Adapter to JP2 of fixture 4 Plug Power Cord to projector Note You must confirm that the JP3 is closed in all procedure The EDID Upgrade procedure of VGA IN 2 port is the same as VGA IN 1 port we take VGA IN 1 port as an example here Power Port VGA IN 2 Port JP3 P2 RS232 Cable Adapter JP2 P1 VGA Cable VGA IN 1 Port Power Port ...

Page 97: ...EDID Program Double click EDID to execute EDID program 2 Process 1 Select the COM Port which you are using 2 Click Model 3 Select the EDID file ini 4 Click Open 5 Key in the Serial Number into the Barcode blank space 6 In Write Source Select item select Analog 7 Click Program 5 6 7 1 2 ...

Page 98: ...e message Please change the cable to Analog appears on the screen click OK 4 When the EDID program is completed a message OK will appear on the screen 5 Read EDID Analog information In Read item select Analog and Trans then click the Read 6 EDID information will show the result ...

Page 99: ...VI HDMI Port of projector by DVI Cable 3 Plug Power Adapter to JP2 of fixture 4 Power on fixture 5 Plug Power Cord to projector Note You must confirm that the JP3 is closed in all procedure The EDID Upgrade procedure of HDMI port is the same as DVI port we take DVI port as an example here JP3 Adapter JP2 P1 P3 RS232 Cable DVI Cable DVI Port Power Port HDMI Port HDMI M to DVI F Adapter ...

Page 100: ... Program Double click EDID to execute EDID program 2 Process 1 Select the COM port which you are using 2 Click Model 3 Select the EDID file ini 4 Click Open 5 Key in the Serial Number into the Barcode blank space 6 In Write Source Select item select Digital 7 Click Program 1 2 3 4 7 6 5 ...

Page 101: ...he message Please change the cable to Digital appears on the screen click OK 4 When the EDID program is completed a message OK will appear on the screen 5 Read EDID HDMI information In Read item select Digital and Trans then click the Read 6 EDID information will show the result ...

Page 102: ...ht red then loosen the Down button After that please check the LED status and judge the actions as the following table Note If it is fail please do the actions as above steps S N General rule Use the last 1 digit code as red word for language information Language Code F Default Language 1 English 2 Thailand 3 Japan 4 TC 5 SC 6 Russian 7 Germany 8 Hungarian Power LED Status Result Power blue Temp r...

Page 103: ...0 8EP03G001 ASSY BOTTOM HOUSING MODULE P5290 2 70 8BV02G001 FRONT COVER MODULE P5271 3 70 8BV03G001 TOP COVER MODULE P5271 4 SP 8BV01GC01 LAMP MODULE FOR PROJECTOR P5271 P5271i V 4 SP 8EP01GC01 LAMP MODULE FOR PROJECTOR P5290 P5390W V 70 8BV40GR01 ASSY BACK COVER MODULE P5271 SERVICE V 70 8EP10GR01 ASSY BACK COVER MODULE P5290 SERVICE V 5 51 8BV15H001 BACK COVER P5271 3 4 2 1 5 Appendix A Exploded...

Page 104: ...V 1 75 8BV08G002 ASSY FRONT COVER P5271i 2 51 8BV12H001 FRONT IR LENS P5271 3 80 8BV05G001 PCBA IR BD FOR P5271 4 42 85E04G001 W A 3P 28 L230mm WITH L165mm GASKET IR RECEIVER DV11 5 61 8BV11H001 ACER LOGO FRONT P5271 6 51 8BV11G002 FRONT IR MYLAR P5271i 7 51 8BV24H001 FRONT LIGHT CUT P5271 6 7 3 4 5 2 1 ASSY FRONT COVER MODULE ...

Page 105: ...COVER MODULE P5271 SERVICE V 1 51 8BV10H002 TOP COVER P5271i 2 61 8BV17H001 LAMP COVER SPRING P5271 3 70 8BV19G001 KEYPAD MODULE P R P5271 4 85 YA121G030 SCREW FLAT HEAD TAP M1 7 3 Ni 5 75 8BV05G002 ASSY LAMP COVER MODULE P5271i 6 51 8BV21H001 ACER LOGO TOP PLASTIC P5271 6 5 1 3 4 2 ASSY TOP COVER MODULE ...

Page 106: ...V03G002 PCBA KEYPAD BD FOR P5271 V 2 51 8BV17H002 KEYPAD MODULE P R P5271i 3 42 00303G001 FFC KEYPAD TO M B 24P P 0 5 120mm EP752 V 4 51 8BV04G001 KEYPAD ISOLATED MYLAR P5271 5 85 YA123G040 SCREW TAPPING FLAT HEAD NI M3 4 AD2022m 6 41 85H06G001 EMI GASKET W10 H8 L15 ASSY KEYPAD MODULE ...

Page 107: ...P5271 P5290 P5390W P5271i Confidential 13 2 9 5 8 6 3 5 4 1 10 11 12 7 ASSY BOTTOM COVER MODULE ...

Page 108: ...07H001 ELEVATOR PLASTIC FOOT P5271 4 52 8BV02H002 ELEVATOR RUBBER FOOT P5271i 5 85 1A126G040 SCREW PAN MECH M2 6 4 Ni 6 51 86809G001 ELEVATOR BODY NYLON GF PD120 7 61 86814G001 ELEVATOR EXTEND SPRING PD120 8 61 8BA18G001 ELEVATOR BRACKET P1266 9 51 8BV13H002 LATCH LEFT P5271i 10 51 8BV14H002 LATCH RIGHT P5271i 11 61 8BV16H001 LATCH SPRING P5271 12 70 8BV21G001 ELEVATOR MODULE P5271 13 75 8BV06G002...

Page 109: ...230W LVPS FOR P5271 STAND BY 1W P5271 V 1 75 8BV02GP01 ASSY MATRITEK 280W LVPS STAND BY 1W P5290 P5390W V 2 42 00451G001 W A 16P 240mm LVPS TO MAIN BD UL1007 EP752 V 3 42 83M06G001 CABLE W A 2P 20 180mm LAMP DRIVER TO LVPS 2400MP V 4 85 1F123G060 SCREW PAN MECH W SF M3 6 Ni GREEN ASSY LVPS MODULE 3 2 4 1 4 ...

Page 110: ...71 V 1 75 8EP01G001 ASSY OSRAM O3 PRO Lamp Driver CODE A61494F00DG P5290 P5390W V 2 51 8BV04H001 LAMP DRIVER HOLDER P5271 3 42 00425G001 W A 5P 28 100mm MAIN BOARD LAMP DRIVER 1409X V 4 42 0043MG001 LAMP CONNECTOR SOCKET P5271 5 51 8BV01G001 LAMP DRIVER ISOLATED MYLAR P5271 6 85 1A123G040 SCREW PAN MECH M3 4 Ni ASSY LAMP DRIVER MODULE 4 3 5 6 2 1 6 ...

Page 111: ...SHIELDING TOP P5271 4 61 8BV15H001 MAIN BOARD SHIELDING BOTTOM BRACKET P5271 5 51 81541G001 TAPE 3M J350 17 30mm 6 41 83R07G001 EMI GASKET W7 H7 L50mm 7 41 83J02G001 EMI GASKET W5 H1 0 L245mm PD527 8 41 81H03G001 EMI GASKET FOR DVI CONNECTOR 9 41 83J07G001 EMI TAPE W5 H1 0 L11mm PD527 10 41 82G03G001 EMI GASKET USB CONNECTOR EP719 11 51 81542G001 TAPE 3M J350 17 15mm 12 51 81542G001 TAPE 3M J350 1...

Page 112: ... 83C04G001 SUNON 9225 AXIAL FAN KDE1209PTBX V 2 52 8BV06H001 FAN 9225 RUBBER BOTTOM P5271 3 52 L1309G002 FAN 9225 RUBBER TOP FOR PD726 4 61 89547G001 92 25 FAN SCREW M2 6 4100MP 5 61 8BV05H001 FAN 9225 BRACKET P5271 6 41 8AV01G001 EMI GASKET W6 H3 L50 ASSY FAN MODULE 5 2 1 4 3 6 ...

Page 113: ...idential XI Item P N Description Parts Supply 1 52 87306G001 RUBBER BLOWER FAN FRAME 2100MP 2 49 8BY01G001 SUNON 50 50 20mm BLOWER GB1205PKV4 AY S76 F X GN V 3 85 WD123G080 SCREW PAN TAP 3 8 W WASHER Ni ASSY BLOWER FAN MODULE 3 2 1 ...

Page 114: ...P5271 P5290 P5390W P5271i Confidential XII 3 12 13 14 15 10 11 15 7 6 8 4 5 2 1 9 ASSY ENGINE MODULE ...

Page 115: ...NE BRIDGE MODULE P5271 70 8BV42GR01 ASSY ENGINE MODULE P5271 SERVICE V 7 70 8BY13G001 ASSY ENGINE BOTTOM MODULE EX765 8 70 8BY17G001 ASSY LENS SHIFT MODULE EX765 9 70 8BV27G001 ASSY LENS SHIFT GEAR H P5271 10 70 8BV28G001 ASSY LENS SHIFT GEAR V P5271 11 70 8BV29G001 ASSY ENGINE TOP MODULE P5271 Z20 12 70 8EP02G001 COLOR WHEEL MODULE P5290 13 70 8BV32G001 ASSY LAMP SUPPORT HOLDER 230W P5271 14 85 1...

Page 116: ...TSINK SILCONE RUBBER X20 A20 4 52 8CP02G001 DMD BOARD RUBBER X1161 5 52 8CP04G001 S450 0 55 XGA SVGA DMD thermal pad FUJIPOLY Sarcon XR HE 18 4x12 5x0 5 mm 6 52 8CP01G001 DMD RUBBER X1161 7 61 8BY01G021 ENGINE TOP COVER Mg Z20 8 61 8BV27H001 ENGINE HEATSINK Z20 P5271 9 61 8BY03G001 ENGINE OFF LIGHT HEATSINK AL X20 A20 10 80 8BV02G002 PCBA DMD BOARD FOR P5271 S450 V 11 85 1A326G060 SCREW PAN HEAD M...

Page 117: ...0 L1 ψ36 5 mm 3 51 8BY01G001 ENGINE BOTTOM BMC X20 A20 4 52 85808G001 PORON LENS BLACK XB31 5 52 8BY03G001 ENGINE BOTTOM MIRROR SPONGE HT800 X20 A20 6 61 8BY08G001 ENGINE MIRROR SPRING SUS301 X20 A20 7 61 8BY10G001 ENGINE RELAY FIXED PLATE SUS301 X20 A20 8 85 1A626G050 SCREW PAN MECH M2 6 5 BLACK NYLOK 9 51 8BY31G001 MIRROR MYLAR EX765 10 51 8BY37G001 ENGINE RELAY MYLAR X20 A20 5 9 6 1 3 4 2 7 8 1...

Page 118: ...E P5271 SERVICE V 2 52 83615G001 COLOR WHEEL DISC RUBBER EzPro755 3 61 83628G002 COLOR WHEEL SHOULDER SCREW NICKEL M2 4 8 FILLIST 4 61 8BY09G001 ENGINE COLOR WHEEL HOLDER SECC X20 A20 5 80 8AA04G001 PCBA PHOTO SENSOR BOARD FOR 1409X 6 51 8BY35G001 COLOR WHEEL PHOTOSENSOR MYLAR FOR EX765 7 85 1A626G040 SCREW PAN MECH M2 6 4 BLACK NYLOK ASSY COLOR WHEEL MODULE 3 2 1 7 5 4 6 ...

Page 119: ...P5271 P5290 P5390W P5271i Confidential XVII A K 5 7 12 9 13 8 3 6 14 14 2 4 1 11 15 16 17 18 19 10 20 ...

Page 120: ...SY AK PACKAGE MODULE 1 P5271 10 51 52109G003 PE BAG 450 350 0 07 FOR OPTOMA 11 56 8BV02H001 AIR BAG TOP P5271 12 56 8BV02H001 AIR BAG TOP P5271 13 56 8BV03H001 AIR BAG RIGHT P5271 14 35 00029G001 ACER TAPE 45M FOR CARTON 15 42 00120G011 CABLE POWER CORD 1 8M SP 023 IS 14 EUROPE DIS WARNING LABEL 16 42 00110G011 CABLE POWER CORD 1 8M SP 60 IS 14 UK DIS WARNING LABEL V 17 42 00131G011 CABLE POWER CO...

Page 121: ... 929 00000 59 0 1 1 2 3 4 5 6 1 EYJ8701001 Part Number 2 929 Date Code ex 2009 9 the twenty ninth week of the year 29 3 00000 Serial Numbers 4 59 Manufacturing Code 5 0 Version Code 1 Auto Language Code EX EYJ8701001929000005901 This label represents the serial number for P5271 It is produced at CPC on twenty ninth week of 2009 Its serial code is 00000 6 ...

Page 122: ...71 P5290 P5390W P5271i Confidential II II PCBA Code Definition PCBA Code for Projector A B XXX XXXXXXXXX CC XXX EEEE 1 2 3 4 5 6 7 1 ID 2 Vendor Code 3 Firmware Version 4 P N 5 MB version 6 Date Code 7 S N ...

Page 123: ...4 r Re Sync 13 0 IR 015 r Source Analog RGB for D sub 14 0 IR 016 r Source Digital RGB 15 0 IR 017 r Source PbPr for D sub 16 0 IR 018 r Source S Video 17 0 IR 019 r Source Composite Video 18 0 IR 020 r Source Component Video 19 0 IR 021 r Aspect ratio 16 9 20 0 IR 022 r Aspect ratio 4 3 21 0 IR 023 r Volume 22 0 IR 024 r Volume 23 0 IR 025 r Brightness 24 0 IR 026 r Contrast 25 0 IR 027 r Color T...

Page 124: ...0 IR 036 r Query Native display resolution 33 0 IR 037 r Query company name 34 0 IR 042 r Keystone Up 35 0 IR 043 r Keystone Down 36 0 IR 046 r Zoom 37 0 IR 047 r e Key 38 0 IR 048 r Color RGB 39 0 IR 049 r Language 40 0 IR 050 r Source HDMI Note The command with end r means Enter ...

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