Acer Nitro VG270U Lifecycle Extension Manual Download | Manualshive

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5.3 How to close the burn in mode:

6. Troubleshooting.
6.1. Can’t Entry ISP Mode!!

(1) Check the cables and ISP JIG are connected fluently.
(2) Click the “Dis Con” and click “Connect” again.
(3) AC off the monitor for a while and retry it.
(4) Change other vervion ISP program.
(5)Change ISP JIG or cable.
(6)Change PC.

Set the burn
in to “OFF”

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Summary of Contents for Nitro VG270U

Page 1: ...1 27 LCD Monitor ACER VG270U Service Service Service Acer Monitor VG270U LIFECYCLE EXTENSION GUIDE ...

Page 2: ...ant Safety Notice 3 1 Exploded view diagram with list of items 4 2 Mechanical Instruction 5 3 Firmware Upgrade Process 17 4 Writing EDID Process 28 5 FRU Field Replaceable Unit List 35 6 Trouble shooting instructions 38 ...

Page 3: ... may create shock fire or other hazards Under no circumstances should the original design be modified or altered without written permission from ACER ACER assumes no liability express or implied arising out of any unauthorized modification of design Servicer assumes all liability FOR PRODUCTS CONTAINING LASER DANGER Invisible laser radiation when open AVOID DIRECT EXPOSURE TO BEAM CAUTION Use of c...

Page 4: ... items Item Description TPV Part No ACER Part No 6 LED BOARD LEPCLQA2 55 TCCM2 004 7 KEY BOARD KEPCLQA6 55 TCCM2 003 16 ADAPTER BOARD G9541 P0A X 000 0010 PLPCHH541KVK7 N A CABLE 30P 34P 40P 40P 420 460MM MB TO PANEL 395GLM4040D5280000 N A ...

Page 5: ...st the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed Tool Description Screwdriver Phillip head Hexagonal head Penknife ...

Page 6: ...embly Procedures S1 Push the button to remove the stand ASS Y and unscrew the screw on rear cover S2 Remove the rear cover Use a tool like picture using to open all latches Be careful the position of the key board ...

Page 7: ...board to Key board and remove the screws to remove the key board from the rear cover S4 Tear up all tapes and disconnect the LVDS cable main board to panel lamp power cable power board to panel Remove the screws to remove the mainframe Remove the speakers ...

Page 8: ...8 S5 Remove the screws to separate the panel and the Middle Frame DECO BEZEL and the LED board ...

Page 9: ...9 S6 Take off the mylar Turn over the shield and unscrew the screws on main board and power board ...

Page 10: ...10 S7 Remove the main board and power board Disconnect the cables ...

Page 11: ...main board a power board and some essential cables Connect every cable as the below picture S2 Use a screwdriver to tighten the screws till the power board and main board with shield are firmly attached and paste the mylar on the power board ...

Page 12: ...12 S3 Assemble the LED board into the DECO Bezel Assemble the panel MIDDLE FRAME DECO bezel and use a screwdriver to tighten the screws ...

Page 13: ...Put the Mylar slice Note refer to last page marked the information of mainframe position on the panel Mylar slice edge must be against the bezel Put the mainframe along the mark Holding the mainframe while you are removing the Mylar and pasting the tapes and connect the cable speakers main board ...

Page 14: ...14 S6 Prepare a rear cover and a key board and use the screws to lock the key board ...

Page 15: ...15 S7 Connect the pin LED board Key board and the pin Key board to mainboard Use the screws to lock the rear cover ...

Page 16: ...16 S8 Assemble the stand and base ASS Y ...

Page 17: ...17 3 Firmware Upgrade Process 1 Materials list ISP JIG 715GT089 B C DVI to HDMI cable TPV P N 089G183GAA50 PC Monitor USB cable TPV P N 089G1758 X USB port driver MSTAR driver ISP tool New F W ...

Page 18: ...18 2 Connection 3 Install USB driver 3 1 If you use this ISP board first time you need to install mstar driver ...

Page 19: ...19 ...

Page 20: ...20 ...

Page 21: ...s by itself Remark The USB driver files path D FTC100103 Mstar FTCUSB INF After installation the USB serial port driver please to check the port Look the properties of my Computer 4 Update the Software Note If the F W Upgrade use the same ISP tool as the EDID writing you must close the EDID writing tool before running the F W Upgrade tool 4 1 Double click to run the ISP tool ...

Page 22: ...nect to the monitor Click Connect If the tool communicate with monitor successfully the tool will detect the flash type of monitor IF appeared Can t Find The Device Type click the Dis Con and click Connect again ...

Page 23: ...23 4 3 Read the F W you want to upgrade 4 4 Set the restore address ...

Page 24: ...in Auto window If you have set Restore address please tick Restore Data 4 6 Processing of upgrade After clicking Run the tool start to program It is forbided to power off monitor or switch off connection during programming ...

Page 25: ... version after upgrade 5 1 The way to open factory menu 1 Connect DP source to monitor and turn it on 2 The way to factory menu Pressing the hot key button and DC on when the screen lights release the key and press the left botton again to open the menu with F and select F to open factory menu POWER Hot Key ...

Page 26: ... reset in user menu 1 Restart the monitor after open factory menu And then open the user menu 2 Factory reset will turn off Burn in mode which screen color switches among red green blue and black Check this F W version ...

Page 27: ...Can t Entry ISP Mode 1 Check the cables and ISP JIG are connected fluently 2 Click the Dis Con and click Connect again 3 AC off the monitor for a while and retry it 4 Change other vervion ISP program 5 Change ISP JIG or cable 6 Change PC Set the burn in to OFF ...

Page 28: ...28 4 Writing EDID Process 1 Materials list DVI to HDMI cable USB cable TPV P N 089G183GAA50 TPV P N 089G1758 X USB port driver ISP JIG 715GT089 B PC Monitor ISP tool EDID ...

Page 29: ... written 4 1 Change the EDID files name as below rule DP EDID WP dat HDMI_20 EDID WH_20 dat HDMI2 EDID WH2_20 dat 4 2 Copy these files to one folder named as Acer VG270U which must contains config ini file 4 3 Copy Acer VG270U to DDC folder and put DDC and ISP tool together ...

Page 30: ...e Config as below 5 Run the ISP tool Note If the F W Upgrade use the same ISP tool as the EDID writing you must close the F W Upgrade tool before running the EDID writing tool 5 1 Double click the icon to open the tool ...

Page 31: ...31 5 2 Select the EDID folder 5 3 Load EDID successful ...

Page 32: ...32 5 4 Tick the Only connect HDMI and Write SN 5 5 Set the OtherSetting as below ...

Page 33: ...33 5 6 Type in the date and the 22 digit S N and Debug Information 5 7 Start to writing Click write EDID to start writing When The green PASS appear the process is finished ...

Page 34: ...r connect a signal to the monitor If after doing this setp the EDID still shows all 00 but others port can show the EDID data the EDID data of DP uaually include in FW can t read out it 2 If it appears all FF it shows that the EDID data of the Main board is empty you must writing the EDID again 6 Troubleshooting 6 1 Can t write 1 AC on the monitor and turn on it Restart the monitor 2 Take apart th...

Page 35: ...your ACER office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional ACER office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follo...

Page 36: ...P 2P 2P 850 100MM MB TO SPEAKER 395GH20004WM159000 NA CABLE 6P 6P 700MM MB TO KEY BOARD 395GH20006DM280000 NA CABLE 6P 6P 200MM PB TO PANEL 395G801406DJ61 50 T1BM2 002 BEZEL ASSY W LOGO 705GQHCS034541 NA MIDDLE FRAME A34G4607AEM01S0100 NA REAR COVER A34G4569AEM08S0130 NA Joystick BUTTON A33G2238AEM01L0100 60 TCCM2 007 ...

Page 37: ...2 003 STAND HINGE ASSY 705GQHCS034504 NA BASE ASSY Q37G085801100000ZA NA MAINFRAME Q15G331610150100GH NA HDMI CABLE 1500 389G0184GAA502 50 LZ2M2 005 POWER CORD 1800MM EUROPE 389G404A18NYHG 27 T1BM2 001 DP CABLE 1500 389G1875AAA501 50 LXPM2 008 ...

Page 38: ...38 6 Trouble shooting instructions ...

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