Chapter
8.
Getting
information,
help,
and
service
If
you
need
help,
service,
or
technical
assistance
or
just
want
more
information
about
products
manufactured
by
Lenovo,
you
will
find
a
wide
variety
of
sources
available
from
Lenovo
to
assist
you.
Information
resources
This
section
provides
information
on
how
to
access
useful
resources
relating
to
your
computing
needs.
Online
Books
folder
The
Online
Books
folder
provides
publications
to
help
you
set
up
and
use
your
computer.
The
Online
Books
folder
is
preinstalled
on
your
computer
and
requires
no
Internet
access
to
view
the
publications.
In
addition
to
this
User
Guide
you
are
reading,
the
Hardware
Replacement
Guide
is
also
available
in
the
Online
Books
folder.
The
Hardware
Replacement
Guide
provides
step-by-step
instructions
for
replacing
Customer
Replacement
Units
(CRUs)
in
your
computer.
CRUs
are
computer
parts
that
can
be
upgraded
or
replaced
by
the
customer.
To
view
a
publication,
click
Start
,
select
All
Programs
,
select
Online
Books
,
and
click
Online
Books
.
Double-click
on
the
appropriate
publication
for
your
computer.
The
publications
also
are
available
on
the
Lenovo
Web
site
at
http://www.lenovo.com.
Notes:
1.
These
publications
are
in
Portable
Document
Format
(PDF)
format,
which
requires
Adobe
Acrobat
Reader
to
be
installed.
If
Adobe
Acrobat
Reader
has
not
yet
been
installed
on
your
computer,
a
message
will
appear
when
you
attempt
to
view
the
file
and
you
will
be
guided
through
the
Adobe
Acrobat
Reader
installation.
2.
The
publications
that
are
preinstalled
on
your
computer
are
available
in
other
languages
on
the
Lenovo
Support
Web
site
at
http://www.lenovo.com/
support/.
3.
If
you
want
to
install
a
different
language
version
of
Adobe
Acrobat
Reader
than
the
version
provided
on
your
computer,
go
to
the
Adobe
Web
site
at
http://www.adobe.com
and
download
the
version
you
want
to
use.
Lenovo
Care
The
Lenovo
Care
program
combines
innovative
tools,
services,
and
support
to
help
increase
productivity
and
spend
less
time
worrying
about
computer
problems.
The
Lenovo
Care
program
organizes
your
major
tasks,
your
most
frequently
used
applications
and
support
tools,
and
provides
easy
access
to:
v
Quick
Links
that
are
shortcuts
to
tools
for:
–
Managing
multimedia
software
–
Starting
a
data
backup
–
Launching
Lenovo
PC
Support
©
Lenovo
2005,
2006.
Portions
©
IBM
Corp.
2005.
59
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