Acer Iconica One 10 User Manual Download | Manualshive

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44 - FAQ and troubleshooting

Other sources of help

For information on:

Refer to:

Up-to-date information
regarding your tablet

www.acer.com

Service enquiries

support.acer.com

Heat

The tablet heats
up when charging
or operating for a
long period.

It is normal for the device to heat
up when charging. When
charging is complete, it will return
to its normal temperature.
It is also normal for the tablet to
heat up during long periods of
use, such as watching a video or
playing a game.
All Acer tablets are factory-tested
before release.

Aspect

Question

Answer

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42
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Summary of Contents for Iconica One 10

Page 1: ...User s Manual ...

Page 2: ...contained in this manual is subject to change without notice Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app from the Start screen to sign up for an Ac...

Page 3: ...r tablet and a PC 24 Connecting a Bluetooth device 25 Accessories 25 Going online 26 Managing Wi Fi connections 26 Browsing the internet 26 Setting up the Email application 27 Google services 28 Using the camera and video recorder 32 Camera video icons and indicators 32 Mode 33 Settings 33 Quick Settings 34 Taking a photo 34 Recording a video 35 Supported formats 35 Advanced settings 36 Wireless N...

Page 4: ... tablet Your new tablet comes packed in a protective box Carefully unpack the box and remove the contents If any of the following items are missing or damaged contact your dealer immediately Acer Iconia tablet Product setup and safety information USB cable AC adapter Warranty card Note Before using your tablet for the first time you need to charge it for at least four hours After that you can rech...

Page 5: ...Getting started with your tablet 5 Getting to know your tablet 1 2 3 4 5 6 7 8 10 10 9 11 Views No Item Description 1 3 5 mm headphone jack Connects to stereo headphones ...

Page 6: ...e Receives audio for video chats and Internet calls 4 Power button Long press to turn the tablet on press briefly to turn the screen on off or enter sleep mode press and hold to turn the tablet off 5 Volume control key Increases and decreases the tablet volume 6 Reset pinhole Forces the tablet to reboot if it fails to respond to touch input Insert a suitable tool such as a straightened paperclip i...

Page 7: ...or do not want to use this feature then tap Skip If you have multiple Google accounts such as separate accounts for personal and business contacts you can access and synchonize them from the Accounts settings section See Multiple Google accounts on page 40 Important You must sign in to a Google Account to use Gmail Hangouts Google Calendar and other Google apps to download apps from Google Play to...

Page 8: ...embly required Simply slide the large end of the USB cable into the power adapter body it will fit in only one direction You cannot remove or switch the prongs with this type of adapter Removable prong type Align arrows on the power adapter head and body Insert the head onto the power adapter body and turn the head towards CLOSE printed on the head until it clicks into place Simply slide the large...

Page 9: ...onnect the power connector to your tablet and plug the AC adapter into any AC outlet Warning Only use an Acer approved adapter to charge your device Note It is normal for the tablet surface to become warm during charging or long periods of use ...

Page 10: ...will display the Home screen This screen gives you quick access to applications or apps widgets and folders See Adding apps to a Home screen on page 15 Widgets are a little different than apps They provide special functions quick shortcuts to a certain app features or serve as small apps that display constantly updated information like the time and weather Some have been pre installed on your tabl...

Page 11: ...ariety of information on the internet and on your tablet To use Search simply tap the icon and type words Note Removing or moving all apps and widgets from an extended Home screen will automatically remove that extended Home screen as well Status and notification area Navigation Application Search Note Bundled apps differ depending on region and configuration ...

Page 12: ...ults by News Images and other types by tapping the desired filter at the bottom of the results screen The filter list also has an option called Tablet this functions the same as the Tablet search in the following section Searching on your tablet As you type the box below the three internet search suggestions are Tablet search suggestions To expand the list of Tablet results tap Search Tablet you m...

Page 13: ... of information such as time battery status and connectivity The top left area displays event icons such as a new message Swipe down from the top to display notification details such as current downloads and media controls such as play pause and next track when music is playing Swipe down again to display Quick Settings To access Quick Settings with one swipe swipe down with two fingers Note You c...

Page 14: ...ggle Airplane mode on and off When on all wireless connectivity is disconnected Auto rotate Tap to toggle automatic screen rotation on and off Bluetooth Tap to toggle Bluetooth on and off Tap and hold to display Bluetooth settings Brightness Tap to adjust the screen s brightness button always remains green Location Tap to toggle your device s location services on and off Tap and hold to display lo...

Page 15: ...an app you d like to have on the Home screen To view information about the app drag it to App info at the top of the screen Otherwise release your finger to place the app If you wish to place the app on an extended Home screen do the following 1 Slide your finger to the right side of the screen a Hold the app there until you have cycled through to the desired Home screen b Otherwise hold your fing...

Page 16: ... to any free area on the screen To view information about the widget drag it to App info at the top of the screen If you wish to place a widget on an extended Home screen do the following 1 Slide your finger to the right side of the screen a Hold the widget there until you have cycled through to the desired Home screen b Otherwise hold your finger until you have cycled through all extended Home sc...

Page 17: ...ption displays at the top of the screen Removing apps widgets and folders from a Home screen To remove an item from the Home screen tap and hold the item until the Remove option appears at the top of the screen Simply drag the item to the Remove option Changing the Home screen wallpaper Tap and hold any open space on the Home screen and tap WALLPAPERS To choose from pre selected background images ...

Page 18: ...t away To fill the gap with an app of your choice see Adding apps to a Home screen on page 15 The Application menu To access the Application menu tap in the center of the application dock The Application menu displays apps available on your tablet Apps are displayed in alphabetical order Swipe left and right to navigate between the available apps Also see Personalizing the Home screen on page 15 ...

Page 19: ...eyboard is dislayed In this case tapping the icon minimizes the keyboard Home Tap this icon to go directly to the Home screen Recent Tap this icon to see recently opened apps Tap an application to open it The onscreen keyboard When you tap a text box to enter text an onscreen keyboard will appear Simply tap on keys to enter text Back Home Recent Hide Note The layout of the keyboard and some button...

Page 20: ...or errors The word list changes after every key press If the word you need is displayed you can tap on it to insert it into your text To turn predictive text on or off with the Google keyboard open the Application menu and tap Settings Tap Language input and under Keyboard input methods tap Google Keyboard Text correction Tap Show correction suggestions to toggle this feature on or off In addition...

Page 21: ...xt or add text that you have copied 1 Tap where you want to insert text If you can select this text a cursor is inserted below the text To replace a word double tap the word In both cases if you previously copied text a PASTE button displays 2 If the cursor is not in the desired position simply drag it to the correct position 3 Modify the text by typing or deleting text or tapping the PASTE button...

Page 22: ...on page 43 Shutting down your tablet If you won t use your tablet for an extended period of time turn it off to save battery power To turn off your tablet even when locked press and hold the power button until a menu displays about one second Tap Power off and confirm the shut down To force a shutdown press and hold the power button until the tablet shuts down about four seconds Note If your devic...

Page 23: ...inserted all the way into the card slot To insert the card 1 insert your fingernail into the cutout in the cover at the top of the tablet 2 Unclip the cover 3 Insert the microSD card into the slot 4 Replace the cover and gently clip it in place To check card capacity open the Application menu and tap Settings Storage Your card s current capacity is listed under SD card Note Your tablet only suppor...

Page 24: ...your device or the device s internal memory you can connect your device to a PC using the supplied USB cable 1 Plug the USB sync cable into the micro USB connector on your device 2 Plug the USB client connector into an available USB port on your computer 3 Swipe down from the top of the screen to display the notification area and tap Connected as a media device to choose whether to connect as a Me...

Page 25: ...ollow any on screen instructions After the initial pairing you only need to ensure your tablet s Bluetooth is on and the device is on to connect the two For more information on connecting to another Bluetooth device see the device s operating instructions Only A2DP stereo headsets playback only no microphone are supported Accessories For a complete list of accessories visit store acer com Note Ple...

Page 26: ...f the Wi Fi connection If Wi Fi is not on tap the Wi Fi switch to On and wait for your tablet to detect nearby networks Tap the name of your network and enter a security password if needed Browsing the internet In order to browse the internet with your tablet you must be connected to a network with a connection to the internet Using the browser To start browsing tap the Chrome icon on the Home scr...

Page 27: ...e screen to switch pages Setting up the Email application The Email application enables you to access email from most popular email providers Most accounts can be set up in two steps Open the Application menu and then tap Email to start setting up your email access Enter your email address and tap Manual setup to enter the parameters manually or simply tap Next to finish the setup process The comb...

Page 28: ...tap Gmail 3 Tap 4 Enter the recipient s email address the subject and message 5 When you have finished composing your message tap Note Apps may not be available in all countries and regions You must activate a Google account before using Google services The first time you access Google services you must read and accept the Terms of Service The contents and design of Google Play varies by region Fo...

Page 29: ...Chrome tap the microphone icon in the address bar for voice searches When the Speak now prompt displays state your command or query Play Store Tap Play Store from the Home screen or Application menu to open Google Play Here you can obtain a variety of add on programs and apps to enhance the functionality of your tablet Note Voice Search is available only in selected regions ...

Page 30: ...es contact information wireless access GPS etc the application requires access to in order to function correctly If none of these services seem unusual tap ACCEPT to proceed with the installation You may keep track of the download progress from both the app s page and your device s notification area Important Some apps may require payment before you can download them You will need to have a Google...

Page 31: ...d and installed an application you may uninstall the application by opening the Application menu and tapping Settings Apps Swipe over to the DOWNLOADED section tap the app you wish to uninstall and then tap Uninstall Deleting an app icon from the Home screen only deletes the shortcut Google Hangouts Tap Hangouts from the Application menu to open Google Hangouts Here you can see a list of your cont...

Page 32: ...ation menu and tap Camera Camera video icons and indicators The Settings icon changes to a Quick settings icon when the left hand buttons are not visible Image video quick view Mode buttons Shutter button Settings Quick settings In the camera window swipe in from the left to display the mode buttons Lens Blur Camera and Video While the mode buttons are visible tap the Settings button to display ge...

Page 33: ...of field focusing on the subject in the foreground and blurring the background great for portraits selfies cuisine shots or other stationary objects Camera Take a picture Video Record a video Settings Setting Description Resolution quality Camera Back camera photo set the aspect ratio and resolution of photos taken by the back camera Front camera photo set the aspect ratio and resolution of photos...

Page 34: ...nsure the options described above are set to your preferences 2 Frame your subject and steady your tablet 3 Zoom in or out as needed 4 Tap to take the photo Save location Set if the location from GPS is stored in the image information Certain apps can use this to show where the photo was taken for example on a map Note Ensure Location services are also turned on see Quick Settings icons on page 14...

Page 35: ...wiping in from the right side of the screen Alternatively open the Application menu and tap Gallery then Camera Select the photo or video you want to view videos are marked with a small play symbol Tap the image once to enlarge it and tap it again to maximize the image to take the whole screen You can share photos using various services and edit the image using various options Tap to see which sha...

Page 36: ...h settings Displays all available devices you can use Bluetooth to exchange information with Here you can switch Bluetooth on or off rename the tablet and show received files To connect to a device tap the device in the list of available devices You may be asked to enter a PIN on both devices to establish the connection Note Only A2DP stereo headsets playback only no microphone are supported Pleas...

Page 37: ...lectronic systems To turn Airplane mode on or off tap Settings then under Wireless Networks tap More Airplane mode Alternatively swipe down twice from the top of the screen to toggle airplane mode on or off Virtual Private Network VPN This option enables you to connect to a private network such as a secure work or office environment Add a VPN by tapping Settings then under Wireless Networks tap Mo...

Page 38: ...cture quality with color tuning and color enhancement Wallpaper Set the Home screen background image Brightness level Adjusts screen brightness Reading mode Adjusts the level of blue light filtering Sleep Configure how long the tablet is idle before it goes to sleep mode Daydream Controls what happens when the tablet is docked and or sleeping Font size Sets the font size so either more text is vis...

Page 39: ... and then follow the onscreen instructions Google Sync In your Google account you can set synchronization for Google products including Browser Calandar Gmail Google Photos and others From the Settings menu tap Accounts Google and under Accounts tap your account name your Gmail email address This displays your Google account s synchronization settings menu Tap the checkmark box next to the item yo...

Page 40: ...pps Settings Date time Setting alarms There are two predefined alarms on your tablet by default To add or edit alarm settings tap Clock in the Application menu and tap Tap the ON OFF switch next to a preset alarm to turn it on or off or tap the to create a new alarm Tap a preset alarm to edit it You can Set the alarm time Give it a memo e g Work Set which days to repeat the alarm Set a ringtone No...

Page 41: ...restores your tablet to the factory settings To perform a clean boot open Settings from the Application menu then tap Backup reset Factory data reset tap RESET TABLET and then tap ERASE EVERYTHING to format your tablet Note Downloading new firmware can take up to 40 minutes depending on your network speed Do not press the power or reset button or access your tablet in any way during a system upgra...

Page 42: ...ot muted Check that the volume control is not at its lowest setting Memory Why do I have less storage than the specifications say A small amount of memory is reserved for system security Multimedia files Why can t I view my picture files You may be trying to view an image that is not supported See Supported formats on page 45 for more information Why can t I view my video files You may be trying t...

Page 43: ...vice See Charging your tablet on page 8 for more information Storage How do I check memory status To check storage status go to Settings Storage What do I do when my device s internal storage is full or almost full You may need to delete installed apps or move media files to the micoSD card Unlock pattern I forgot my unlock pattern After five wrong entries you can reset your unlock pattern Tap For...

Page 44: ...t The tablet heats up when charging or operating for a long period It is normal for the device to heat up when charging When charging is complete it will return to its normal temperature It is also normal for the tablet to heat up during long periods of use such as watching a video or playing a game All Acer tablets are factory tested before release Aspect Question Answer ...

Page 45: ...10 1 TFT LCD capacitive multi touch screen 1280 x 800 resolution Multimedia Two built in stereo speakers Built in microphone Supported formats Type Formats Image JPEG Audio recording AAC LC AMR WB Audio playback AAC LC AAC AAC not raw AAC AMR NB AMR WB MP3 OGG Vorbis WAV Video recording H 264 BP MPEG 4 SP H 263 BP Video playback H 264 BP H 264 MP H 264 HP MPEG 4 SP H 263 BP USB connector Micro USB...

Page 46: ...ll HD audio video recording Expansion microSD card slot up to 128 GB Battery 22 4 Wh 6100 mAh 3 7 V 2 cell Li ion battery pack Battery life Up to 10 hours based on video playback test results Note Length of battery operation will depend on power consumption which is based on system resource use For example constantly using the backlight or using power demanding apps will shorten battery life betwe...

Page 47: ...ons 47 Dimensions Height 168 mm Width 259 mm Thickness 9 5 mm Weight 550 g Environment Temperature Operating 0 C to 35 C Non operating 20 C to 60 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 ...

Page 48: ...s achieved only after two or three complete charge and discharge cycles The battery can be charged and discharged hundreds of times but it will eventually wear out When the talk and standby times are noticeably shorter than normal buy a new battery Use only manufacturer approved batteries and recharge your battery only with manufacturer approved chargers designated for this device Unplug the charg...

Page 49: ...ot work temporarily even when the battery is fully charged Battery performance is particularly limited in temperatures well below freezing Do not dispose of batteries in a fire as they may explode Batteries may also explode if damaged Dispose of batteries according to local regulations Please recycle when possible Do not dispose as household waste Replacing the battery Replace the battery with the...

Page 50: ...Software is licensed not sold GRANT OF LICENSE Acer grants to you the following non exclusive and non transferable rights with respect to the Software Under this Agreement you may 1 Install and use the Software only on a single designated device A separate license is required for each device on which the Software will be used 2 Make one copy of the Software solely for backup or archival purposes 3...

Page 51: ...ke and 3 To use best efforts to prevent any unauthorized copying of the Software TRADEMARKS This Agreement does not grant to you any rights in connection with any trademarks or service marks of Acer or of Acer s licensors or suppliers DISCLAIMER OF WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ACER ITS SUPPLIERS AND ITS LICENSORS PROVIDE THE SOFTWARE AS IS AND WITH ALL FAULTS AND HE...

Page 52: ...ranties and limitation of liability set forth in this Agreement shall survive termination of this Agreement GENERAL This Agreement represents the complete agreement between you and Acer relating to this license for the Software and supersedes all prior agreements communications proposals and representations between the parties and prevails over any conflicting or additional terms of any quote orde...

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