4-2
Troubleshooting
Power On Issues
0
If the system does not power on, perform the following, one at a time, to correct the problem. Do not
replace a non-defective FRU:
Figure 4-1. Power On Issue
Computer Shuts Down Intermittently
0
If the system powers off at intervals, perform the following.
1.
Makes sure the power cable is properly connected to the computer and the electrical outlet.
2. Remove all extension cables between the computer and the outlet.
3. Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the Thermal Unit (refer to Thermal
Unit Failure) and fan airways are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are not
necessary to boot the computer to the failure point.
6. Remove any recently installed software.
7. If the Issue is still not resolved, refer to
Online Support Information
.
Start
Check
AC/Battery
Power on
Check
Daughter BD &
FFC
NG
OK
Swap AC/Battery
Swap
Daughter BD
& FFC
NG
OK
Swap MB
Summary of Contents for ICONIA Tab W500
Page 1: ...Acer ICONIA Tab W500 SERVICEGUIDE ...
Page 4: ...iv ...
Page 5: ...CHAPTER 1 Hardware Specifications ...
Page 8: ...1 4 ...
Page 45: ...CHAPTER 2 System Utilities ...
Page 62: ...2 16 System Utilities ...
Page 63: ...CHAPTER 3 Machine Maintenance ...
Page 66: ...3 4 ...
Page 112: ...3 46 Machine Disassembly and Replacement ...
Page 113: ...CHAPTER 4 Troubleshooting ...
Page 141: ...CHAPTER 5 Jumper and Connector Locations ...
Page 143: ...Jumper and Connector Locations 5 1 Jumper and Connector Locations Figure 5 1 Mainboard Top ...
Page 145: ...Jumper and Connector Locations 5 3 Figure 5 2 Mainboard Bottom ...
Page 148: ...5 6 Jumper and Connector Locations Figure 5 3 RTC Battery ...
Page 152: ...5 10 Jumper and Connector Locations ...
Page 153: ...CHAPTER 6 FRU List ...
Page 170: ...6 16 FRU Field Replaceable Unit List ...
Page 171: ...CHAPTER 7 Model Definition and Configuration ...
Page 172: ...7 2 ICONIA Tab W500 7 1 ...
Page 513: ...CHAPTER 8 Test Compatible Components ...
Page 514: ...8 2 Microsoft Windows 7 Environment Test 8 2 ICONIA Tab W500 8 2 ...
Page 518: ...8 4 Test Compatible Components ...
Page 519: ...CHAPTER 9 Online Support Information ...
Page 520: ...9 2 Introduction 9 1 ...