Acer Iconia TAB A510 Service Manual Download Page 113

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CHAPTER

Troubleshooting

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Touch Screen Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Front Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Back Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Wireless Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

GPS Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Summary of Contents for Iconia TAB A510

Page 1: ...ICONIA TAB A510 S E R V I C E G U I D E G U I D E ...

Page 2: ...rd Removal 3 6 SD Card Installation 3 8 Lower Case Removal 3 9 Lower Case Installation 3 16 Microphone Front Removal 3 22 Microphone Front Installation 3 23 Camera Module Removal 3 24 Camera Module Installation 3 26 Function Board Removal 3 28 Function Board Installation 3 31 Speaker Left Removal 3 33 Speaker Left Installation 3 35 Battery Removal 3 37 Battery Installation 3 39 Touch Control Board...

Page 3: ...crophone Failure 4 8 USB Failure 4 9 Front Camera Failure 4 10 Back Camera Failure 4 11 Wireless Function Test Failure 4 12 GPS Function Test Failure 4 13 Other Functions Failure 4 14 Chapter 5 Jumper and Connector Locations Mainboard Top View 5 2 Mainboard Bottom View 5 3 Chapter 6 FRU Field Replaceable Unit List Exploded Diagram 6 3 FRU List 6 5 Screw List 6 7 Chapter 7 Test Compatible Component...

Page 4: ... representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its deal...

Page 5: ...as command names option letters and words are shown in constant width bold Variables contained within user input are shown in angle brackets Example At the prompt type run file name m Keyboard keys are shown in bold italics Example After entering data press Enter Screen output text that represents information displayed on the system such as menus prompts responses to input and error messages are s...

Page 6: ...rvice guide In such cases contact your regional offices or the responsible personnel channel to provide you with further technical details When ordering FRU parts Check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide For Acer authorized service providers Your Acer office ...

Page 7: ... and Configurations Hardware Specifications and Configurations 1 2 Features 1 2 Tablet tour 1 5 Front View 1 5 Rear View 1 6 Top View 1 7 Bottom View 1 8 Left View 1 9 Right View 1 10 System Block Diagram 1 11 Specifications Table 1 12 ...

Page 8: ...h 4 0 Platform T30s Cortex A9 Stepping A3 1 3GHz Ultra Low Power NVidia GeForce GPU with OpenGL ES 2 0 System Memory RAM LDDR2 1G eMMC 16G 32G Display LCM 10 1 WXGA 16 10 Color TFT LCD 1280 x 800 Wide view angle LED backlight LVDS interface Graphics Ultra Low Power NVidia GeForce GPU with OpenGL ES 2 0 Audio Subsystem Dual Microphone Dual Speaker 3 5mm Audio Jack with Mic Dolby Mobile Camera Main ...

Page 9: ...d Expansion Slot MicroSD memory card up to 32G SDHC 2 0 compatible Special Keys and Controls Capacitive Multi Touch Screen Function buttons Side mechanical key Volume Up Volume Down Screen Lock Power Sensors G Sensor Gyro meter E Compass L Sensor I O Ports MicroSD memory Card slot Micro B Hyper USB Client HDMI D type Dimensions and Weight Dimension 260 0 H x 175 W x 10 95 D mm with bezel Weight 68...

Page 10: ...y 36W 9800mAh 1S2P Power Adapter Voltage range frequency 100 240V AC 50 60 Hz DC output 12V and 1 5 A 18W Others Reset hole Green Requirement Rohs compliance WEEE compliance Halogen free at least PVC free SMT Green process Accessory In Box USB cable Charger Plug QSG NOTE Protective film is not included Optional MicroSD card Pouch ...

Page 11: ...iew Figure 1 1 Front View Item Description 1 Light Sensor Detects ambient light and automatically adjusts the screen brightness 2 Camera A 1 megapixel camera for video chatting and self portrait images 3 Touch Screen 10 1 inch 1280 x 800 capacitive touch screen 2 3 1 ...

Page 12: ...pecifications and Configurations Rear View Figure 1 2 Rear View Item Description 1 Camera A 5 megapixel camera for taking high resolution images 2 Speakers Emits stereo audio 3 Microphone Receives audio input 2 3 1 2 ...

Page 13: ...7 Top View Figure 1 3 Top View Icon Item Description 1 Screen Rotation Lock Switch Use this switch to lock the screen rotation or allow the screen to match the orientation of the tablet 2 Volume Control Increases or decreases the tablet volume 1 2 ...

Page 14: ... Bottom View Figure 1 4 Bottom View Icon Item Description 1 Reset Hole Insert a pointed object such as a paper clip into the reset hole to reset the tablet to its factory defaults 2 Micro B USB Port slave Connects to a computer with a USB cable 1 2 ...

Page 15: ...gurations 1 9 Left View Figure 1 5 Left View Icon Item Description 1 Power Button Press and hold to turn the tablet on or off Press briefly to turn the screen on off or enter sleep mode 2 Headset Jack Connects to stereo headphones 1 2 ...

Page 16: ...tions and Configurations Right View Figure 1 6 Right View Item Description 1 Card Slot Cover Insert a microSD card into the slot under this cover 2 HDMI Micro Type D Port Connects to an HDMI cable with a Type D connector 2 1 ...

Page 17: ...zureWave AW AH662 BT WLAN Antenna UART3 SDIO DAP I2C CAM_I2C CAM_I2C CAM_I2C CAMERA 5M CJAA525 2M CBFA152 Host Client Signal Switch USB2 3G Modem Module 3G Modem Antenna Micro USB G Sensor KXTF9 4100 IME GYRO Sensor MPU 3050 Light Sensor STK2203 E Compass AKM8975 Dock B LVDS Transmitter V105A 10 1 LCD 1920 1200 HDMI Switch 1 8V 3 3V CORE_PWR_REQ PMIC TPS659110 CPU_PWR_REQ PMU_32K_IN PWR_I2C SYS_RE...

Page 18: ...oltage AC Input 100V 240V DC Output 18W 12V 1 5A Operating current DC Output 1 5A Temperature Operating 25º 60ºC 13º 140ºF Non operating 30º 70ºC 22º 158ºF Relative humidity Operating 5 90 Non operating 0 90 Maximum altitude unpressurized Operating 0 cm 63 cm 0 2 07 ft Non operating 0 cm 63 cm free drop on steal 0 2 07 ft free drop on steal Shock Operating Amplitude 105 g Non operating Amplitude 2...

Page 19: ...LPI Phy for USB N A Bluetooth Azurewave AW NH660 Wireless Azurewave AW NH660 GPS BCM47511IFBG_FBGA100 GPS Low Noise Amplifier APL5603 28BI TRG_SOT23 5 TOUCH controller ATMEL MXT1386E eMMC 16 32G Base on Acer s AVL CAMERA OV9740 Front cam OV5640 rear cam Thermal Sensor NCT1008CMT3R2G_WDFN8_2X2 Audio codec WM8903LGEFK RV Audio Amplifier APA2010HAI TRG Echo Cancellation ES305B Battery Charger BQ24171...

Page 20: ...d Core Processor with NEON technology CPU package 681 Ball 14 14mm IHS FCCSP NOTE No CPU Fan in this product Item CPU Speed Cores Bus Speed FSB DMI QBI Mfg Tech Cach e Size Package Core Voltage T30S 1 3 GHz Quad Core N A 40nm TSMC N A 14 x 14 mm FCCSP 0 95 1 2V Item Specification Memory controller Embed in CPU Memory size Up to 1 GB DDR2 Item Specification LAN Chipset On board LAN not supported LA...

Page 21: ...nal speaker quantity Yes 0 5W stereo speakers x2 Phone Jack HP_Out MIC Feature 4 5mW power consumption for DAC to headphone playback DAC SNR 96dB typical THD 86dB typical ADC SNR 92dB typical THD 80dB typical Control sequencer for pop minimized start up and shut down Single register write for default start up sequence Integrated FLL provides all necessary clocks Self clocking modes allow processor...

Page 22: ...ms Less External Components Required Thermal and Over Current Protections Operating Voltage 2 4V 5 5 High Efficiency up to 90 Lead Free and Green Devices Available RoHS Compliant Item Specification Vendor model name AUO _ B101EVT04 V0 10 1 10 01 WXGA 16 10 Color TFT LCD with LED Backlight design Screen Diagonal mm 255 85 mm Active Area mm 216 96 mm x 135 6 mm Display resolution pixels 1280 x 3 RGB...

Page 23: ...tical Upper CR 10 Lower Min 80 Right 80 Left 80 Upper 80 Lower Typ 85 Right 85 Left 85 Upper 85 Lower Resolution 16 bits 32 bits NVIDIA 1280 X 800 16 10 X X V Legend V Supported X Not supported NOTE Resolution fixed at 1280 x 800 Not adjustable by end user Resolution 16 bits 32 bits NVIDIA 1280 X 800 16 10 X X V Legend V Supported X Not supported NOTE Resolution fixed at 1280 x 800 Not adjustable ...

Page 24: ... n Wi Fi compliant Interface SDIO SPI Connector type I PEX Supported protocol CCXv2 CCXv3 CCXv4 CCXv5 WFAEC Item Specification Chipset AW NH660 SIP include Broadcom BCM4330 Data throughput Bluetooth 2 1 EDR data rates of 1 2 and 3Mbps Protocol Bluetooth 2 1 Enhanced Data Rate EDR Interface UART Connector type I PEX Supported protocol N A Item Specification Vendor model name LG BATT 1011 SANYO BATT...

Page 25: ...te N A Item Specification Chipset N A Memory size N A Interface N A Item Specification USB compliance level USB2 0 Modes Client Device Speed High Number of USB port s 1 port for Device Micro B Hyper USB 5 12 pin Location Bottom side Output Current TBC micro USB port Device mode Item Specification Compliance level HDMI 1 4 Data throughput Up to 16 7 million colors Number of HDMI port s One Location...

Page 26: ...down All devices in the system are turned off completely Working The most of devices are turned on Individual devices such as the CPU may be power managed in this state Deep Sleep CPU core power off Others devices are standby Legacy Mode ACPI Mode Power Management Off Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are ...

Page 27: ...age N A Interface SDIO Maximum supported size Follow up SD card spec Features Storage cards with adapter microSD Item Specification System state White color solid on System on White color and amber color off System off Amber color Battery in charging Hardware DMA System Function DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 NOTE ExpressCard controller can use DMA 1 2 or 5 Hardware IRQ System Function IR...

Page 28: ...dio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none NOTE ExpressCards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 I O Address hex System Function Shipping Configuration 000 00F 010 01F 020 021 022 024 025 03F 02E 02F 040 05F 044 05F 060 061 062 063 064 Hardware IRQ System Function ...

Page 29: ... 072 07F 080 08F 090 091 092 093 09F 0A0 0A1 I O Address hex 0A2 0BF 0C0 0DF 0E0 0EF 0F0 0F1 0F2 0FF 100 16F 170 177 178 1EF 1F0 1F7 1F8 200 201 202 21F I O Address hex System Function Shipping Configuration 220 22F 230 26D 26E 26 278 27F 280 2AB I O Address hex System Function Shipping Configuration ...

Page 30: ...ons 2A0 2A7 2A8 2E7 2E8 2EF 2F0 2F7 2F8 2FF 300 31F 320 36F 370 377 378 37F 380 387 388 38B 38C 3AF 3B0 3BB 3BC 3BF 3C0 3DF 3E0 3E1 3E2 3E3 3E8 3EF 3F0 3F7 3F8 3FF CF8 CFB PCIDIVO 1 PCIDIVO 1 I O Address hex System Function Shipping Configuration ...

Page 31: ...CHAPTER 2 Diagnostic Utilities Diagnostic Utilities 2 2 Introduction 2 2 Diagnostic Tool SOP 2 2 Preparation 2 2 Tool Installation 2 2 Main Menu 2 4 Uninstallation Procedures 2 10 ...

Page 32: ...nents Diagnostic Tool SOP Preparation Diagnostic Tool USB Driver of A510 for PC USB cable MicroSD card Tool Installation 1 Install the USB driver in a PC NB 2 Connect the device to the PC NB using a USB cable 3 Enable USB debugging on the device Settings System Developer options USB debugging Figure 2 1 USB Debugging Mode 4 On the PC NB unzip ACTP zip ...

Page 33: ...tall QAJA0 bat Figure 2 2 ACTP Folder Directory 6 On the device go to the applications screen and look for the diagnostic tool named ACTP Figure 2 3 Device Applications Screen 7 Tap the ACTP icon to start the testing process Figure 2 3 ...

Page 34: ...s you want to test and then tap OK to start Figure 2 4 Diagnostic Tool Main Menu 1 Multi touch Test Touch Panel Draw your finger along the yellow squares The result is Pass if you fill all the yellow squares and Fail if you do not The program returns to the main menu after the test is finished Figure 2 5 Multi touch Test Step 1 Select item s Step 2 Click OK to start testing ...

Page 35: ...is Pass if you fill all the yellow squares and Fail if you do not The program returns to the main menu after the test is finished Figure 2 6 Touch Linearity Test 3 RGB Display Continue to tap the screen to display different frames to verify abnormal lines or dead pixels on the LCD screen Figure 2 7 RGB Test Finish ...

Page 36: ...olume down and lock keys to verify if all keys work A color change to green means key function works Figure 2 8 Hardware Keys Test 5 Front Camera Aim the front side of the device at an object Tap capture to test the picture taking functionality Figure 2 9 Front Camera Test ...

Page 37: ...r and then switches to the right speaker Figure 2 10 Speakers Test 7 Microphone Tap the screen to start the test When recording appears speak into the top side of the device Check the recorded sound quality when the screen shows replaying Figure 2 11 Front Microphone Test ...

Page 38: ...e screen shows a success message if the test is successful Figure 2 12 SD Card Test 9 Vibrator The device starts vibrating at random times for every half a second and then displays a screen prompting for users to select the correct number of times the device vibrated If the correct number is selected the test is passed Figure 2 13 Vibrator Test ...

Page 39: ...Diagnostic Utilities 2 9 10 Rear Camera Aim the rear side of the device at an object Tap the capture button to test the picture taking functionality of the rear camera Figure 2 14 Rear Camera Test ...

Page 40: ... be uninstalled once testing is done IMPORTANT DO NOT distribute this tool outside of the service center 1 On the device go to Settings Apps Tap the QAJA0ACTP icon Figure 2 15 Applications Menu Screen 2 Tap Uninstall and then tap OK to confirm Figure 2 16 Uninstalling the Tool ...

Page 41: ...Diagnostic Utilities 2 11 3 The Uninstall finished message appears tap OK to complete the process Figure 2 17 Uninstall Finished ...

Page 42: ...stallation 3 23 Camera Module Removal 3 24 Camera Module Installation 3 26 Function Board Removal 3 28 Function Board Installation 3 31 Speaker Left Removal 3 33 Speaker Left Installation 3 35 Battery Removal 3 37 Battery Installation 3 39 Touch Control Board Removal 3 42 Touch Control Board Installation 3 45 LVDS Cable Removal 3 48 LVDS Cable Installation 3 50 Speaker Right Removal 3 52 Speaker R...

Page 43: ...Maintenance cont WLAN Antenna Installation 3 63 GPS Antenna Removal 3 64 GPS Antenna Installation 3 65 Microphone Rear Removal 3 66 Microphone Rear Installation 3 67 Docking Board Removal 3 68 Docking Board Installation 3 70 ...

Page 44: ...step procedures on how to remove and install components from the tablet computer Recommended Equipment The following tools are required to perform maintenance on the tablet Wrist grounding strap and conductive mat Flat screwdriver Philips screwdrivers Pointed plastic pry or similar object Tweezers Table 3 1 Assembly Screws Screw Name Screw Type Quantity M 1 6 x 3 0 4 M 2 0 x 3 0 7 M 2 0 x 4 0 8 ...

Page 45: ... and installation sequences It provides information on what components need to be removed and installed during servicing Figure 3 1 Maintenance Flow SD Lower Case Battery Touch Board Mainboard LVDS Cable Speaker Right WiFi Bluetooth Antenna GPS Antenna Microphone Front Speaker Left Camera Function Board Microphone Rear Docking Board ...

Page 46: ...onents Perform the following prior to performing any maintenance procedures 1 Place the system on a flat work surface 2 Disconnect the AC Adapter and remove all cables from the system and its peripherals 3 Make sure the system is completely powered down 4 To make sure the system is completely powered down press and hold the Power button for 3 seconds Figure 3 2 Device Overview with Power Button 5 ...

Page 47: ...vice and Maintenance 3 6 SD Card Removal 1 Open the SD card cover Figure 3 3 Opening the SD Card Cover 2 Push the SD card to eject it from the slot and then remove the card Figure 3 4 Removing the SD Card ...

Page 48: ...3 7 Service and Maintenance 3 Secure the SD card cover Figure 3 5 Securing the SD Card Cover ...

Page 49: ...tenance 3 8 SD Card Installation 1 Open the SD card cover Figure 3 3 page 3 6 2 Push the SD card into the slot until it clicks into place Figure 3 6 Installing the SD Card 3 Close the SD card cover Figure 3 5 page 3 7 ...

Page 50: ...rerequisite SD Card Removal on page 3 6 1 Open the SD card cover Figure 3 7 Opening the SD Card Cover 2 Insert the pointed plastic pry into the slot next to the SD card cover to unlock the latch Figure 3 8 Unlocking the Right IO Cover Latches 1 of 4 ...

Page 51: ...edge shown in Figure 3 8 release the latches from the bezel with your hands Figure 3 9 Unlocking the Right IO Cover Latches 2 of 4 4 Insert the plastic pry into the slot to unlock the lower latch Figure 3 10 Unlocking the Right IO Cover Latches 3 of 4 ...

Page 52: ...ezel with your hands Figure 3 11 Unlocking the Right IO Cover Latches 4 of 4 6 Insert the plastic pry into the gap between the headset jack and the left IO cover and then pry to unlock the left IO cover latch Figure 3 12 Unlocking the Left IO Cover Latches 1 of 2 ...

Page 53: ...Service and Maintenance 3 12 7 Release the latches from the bezel with your hands Figure 3 13 Unlocking the Left IO Cover Latches 2 of 2 8 Remove the screws Figure 3 14 Removing the Screws ...

Page 54: ...of the bezel TIP Place your wrist on the lower case and apply pressure while pulling the lower case from the bezel with your fingers Figure 3 15 Releasing the Side Latches 1 of 3 10 Pry with both hands to release the side latches from the bezel Figure 3 16 Releasing the Side Latches 2 of 3 ...

Page 55: ...ase Figure 3 17 Releasing the Side Latches 3 of 3 CAUTION Do not abruptly pull the lower case from the bezel connectors underneath must be disconnected first 12 Hold up the lower case and disconnect the battery cable from the mainboard connector Figure 3 18 Disconnecting the Battery Cable ...

Page 56: ...ove the protective tape covering the docking cable Figure 3 19 Removing the Protective Tape 14 Disconnect the docking cable from the mainboard connector Figure 3 20 Disconnecting the Docking Cable 15 Remove the lower case from the bezel ...

Page 57: ...ion on page 3 67 Docking board if not perform Docking Board Installation on page 3 70 1 Align the bottom side of the lower case to the bezel and connect the docking board cable connector to the mainboard connector Figure 3 21 Installing the Docking Cable 1 of 2 2 Attach the protective tape to secure the docking board cable connector Figure 3 22 Installing the Docking Cable 1 of 2 ...

Page 58: ... 3 Connect the battery cable connector to the mainboard connector Figure 3 23 Connecting the Battery Cable 4 Align the right edge of the lower case with the connectors slot on the bezel Figure 3 24 Installing the Lower Case 1 of 5 ...

Page 59: ... case A and the Lock key on the bezel B are on the unlock position Figure 3 25 Installing the Lower Case 2 of 5 6 Using the plastic pry slightly push the left side of the lower case to secure the left side of the bezel Figure 3 26 Installing the Lower Case 3 of 5 A B ...

Page 60: ...9 Service and Maintenance 7 Install and secure the lower case to the bezel latches Figure 3 27 Installing the Lower Case 4 of 5 8 Secure the screws to the bezel Figure 3 28 Installing the Lower Case 5 of 5 ...

Page 61: ...e 3 20 9 Install and secure the left IO cover to the bezel latches Figure 3 29 Installing the Left IO Cover 10 Install and secure the lower right IO cover to the bezel latches Figure 3 30 Installing the Right IO Cover 1 of 2 ...

Page 62: ...d secure the upper right IO cover to the bezel latches Figure 3 31 Installing the Right IO Cover 2 of 2 12 Close the SD card cover Figure 3 32 Closing the SD Card Cover Table 3 2 Lower Case Screws Screw Name Screw Type Quantity M 2 0 x 4 0 Ni 4 ...

Page 63: ...Lower Case Removal on page 3 9 1 Remove the microphone cable connector from the mainboard connector Figure 3 33 Removing the Front Microphone 1 of 2 2 Using the plastic pry push up to remove the microphone from the slot Figure 3 34 Removing the Front Microphone 2 of 2 ...

Page 64: ... 3 35 Installing the Front Microphone 1 of 2 2 Route the microphone cable to pass underneath the battery cable A and the mainboard tab B Then connect the microphone cable connector to the mainboard connector Figure 3 36 Installing the Rear Microphone 2 of 2 3 Install the lower case see Lower Case Installation on page 3 16 A B ...

Page 65: ...val Prerequisite Lower Case Removal on page 3 9 1 Disconnect the camera cable from the mainboard connector Figure 3 37 Disconnecting the Camera Cable 2 Using the plastic pry remove the rear camera from the slot Figure 3 38 Removing the Camera 1 of 3 ...

Page 66: ...enance 3 Using the plastic pry push one side of the front camera to remove the camera out from the slot Figure 3 39 Removing the Camera 2 of 3 4 Remove the camera module from the bezel Figure 3 40 Removing the Camera 3 of 3 ...

Page 67: ...e Installation 1 Align the camera module to the camera slots and the connector on the mainboard Figure 3 41 Aligning the Camera Module 2 Push the front camera down to the slot until it locks into place Figure 3 42 Installing the Camera 1 of 3 ...

Page 68: ... slot on the bezel Figure 3 43 Installing the Camera 2 of 3 4 Connect the camera cable to the connector on the mainboard Make sure the connectors click into place Figure 3 44 Installing the Camera 3 of 3 5 Install the lower case see Lower Case Installation on page 3 16 ...

Page 69: ...on page 3 9 1 Remove the screws securing the function board to the bezel Figure 3 45 Removing the Function Board Screws 2 Insert the plastic pry into the headset jack and then lift to remove the function board from the latches on the bezel Figure 3 46 Removing the Function Board 1 of 2 ...

Page 70: ...pull the function board to remove the board from the bezel Figure 3 47 Removing the Function Board 2 of 2 4 Turn the function board over and remove the protective tape covering the function board cable Figure 3 48 Removing the Protective Tape ...

Page 71: ...Service and Maintenance 3 30 5 Disconnect the function board cable from the function board connector Figure 3 49 Disconnecting the Function Board Cable ...

Page 72: ...nnect the function board cable connector colored side up to the function board connector Figure 3 50 Connecting the Function Board Cable 2 Secure the protective tape covering the function board connector Figure 3 51 Securing the Protective Tape 3 Install the battery see Battery Installation on page 3 39 ...

Page 73: ...unction board to lock on the latches on the bezel Figure 3 52 Securing the Function Board 5 Secure the screws to the function board and the bezel Figure 3 53 Installing the Camera 3 of 3 6 Install the lower case see Lower Case Installation on page 3 16 ...

Page 74: ... Removal Prerequisite Lower Case Removal on page 3 9 1 Remove the screws securing the speaker to the bezel Figure 3 54 Removing the Speaker Screws 2 Remove the protective tape covering the speaker cable Figure 3 55 Removing the Protective Tape ...

Page 75: ... the speaker cable Figure 3 56 Lifting the Foam Strip 4 Remove the left speaker Note that the speaker cable is routed through the guides around the battery Figure 3 57 Removing the Left Speaker Table 3 3 Function Board Screws Screw Name Screw Type Quantity M 2 0 x 4 0 Ni 2 ...

Page 76: ...all the left speaker Be sure to route the speaker cable under the foam strip and through the guides around the battery Figure 3 58 Installing the Speaker 2 Secure the foam strip over the speaker cable to hold the cable in place Figure 3 59 Securing the Foam Strip ...

Page 77: ...the protective tape to hold the speaker cable in place Figure 3 60 Securing the Protective Tape 4 Install the lower case see Lower Case Installation on page 3 16 Table 3 4 Docking Board Screws Screw Name Screw Type Quantity M 1 6 x 3 0 Ni 2 ...

Page 78: ...Removal on page 3 28 B Camera Module Removal on page 3 24 C Figure 3 61 Modules to Remove Before Battery Removal 1 Disconnect the GPS cable connector from the mainboard and set the cable aside Note that the GPS cable is routed through the guides around the battery Figure 3 62 Disconnecting the GPS Cable A B C ...

Page 79: ...Service and Maintenance 3 38 2 Remove the screws securing the battery to the bezel Figure 3 63 Removing the Battery Screws 3 Remove the battery Figure 3 64 Removing the Battery ...

Page 80: ...form Touch Control Board Installation on page 3 45 Mainboard if not perform Mainboard Installation on page 3 59 1 Perform steps 1 and 2 of the Function Board Installation on page 3 31 2 Align and place the battery on the bezel Figure 3 65 Installing the Battery 3 Secure the screws to the battery and the bezel Figure 3 66 Securing the Battery Screws ...

Page 81: ...nect the GPS antenna connector to the mainboard connector Then route the GPS antenna cable to pass underneath the battery cable and through the guides around the battery Figure 3 68 Connecting the GPS Antenna 6 Install the left speaker see Speaker Left Installation on page 3 35 7 Install the camera module see Camera Module Installation on page 3 26 ...

Page 82: ...3 41 Service and Maintenance Table 3 5 Battery Screws Screw Name Screw Type Quantity M 2 0 x 4 0 Ni 2 ...

Page 83: ...quisite Battery Removal on page 3 37 1 Remove the protective tape covering the touch control board Figure 3 69 Removing the Protective Tape 2 Disconnect touch control board cable from the touch control board Figure 3 70 Disconnecting the Touch Control Board Cable ...

Page 84: ...ce and Maintenance 3 Remove the adhesive strip from the bezel Figure 3 71 Removing the Adhesive Tape 4 Disconnect the mylar touch control cable connectors Figure 3 72 Disconnecting the Mylar Touch Control Cables ...

Page 85: ...Service and Maintenance 3 44 5 Pull up to remove the touch control board from the bezel Figure 3 73 Removing the Touch Control Board ...

Page 86: ...rol board to its slot Push slightly to secure the adhesives on the touch control board to the bezel Figure 3 74 Installing the Touch Control Board 2 Connect the mylar touch control cable connectors to the connectors on the touch control board Figure 3 75 Connecting the Mylar Touch Control Cables ...

Page 87: ...he adhesive tape to hold the mylar touch control cables Figure 3 76 Attaching the Adhesive Tape 4 Connect the touch control board cable connector colored side up to the touch control board Figure 3 77 Connecting the Touch Control Board Cable ...

Page 88: ...3 47 Service and Maintenance 5 Attach the protective tape covering the touch control board Figure 3 78 Attaching the Protective Tape 6 Install the battery see Battery Installation on page 3 39 ...

Page 89: ...ch Control Board Removal on page 3 42 1 Remove the protective tape attached to the LVDS cable from the mainboard Figure 3 79 Removing the LVDS Cable 1 of 4 2 Disconnect the LVDS cable connector from the mainboard connector Figure 3 80 Removing the LVDS Cable 2 of 4 ...

Page 90: ...ntenance 3 Remove the protective tape attached to the LVDS cable from the bezel Figure 3 81 Removing the LVDS Cable 3 of 4 4 Disconnect the LVDS cable from the LCD panel connector Figure 3 82 Removing the LVDS Cable 4 of 4 ...

Page 91: ...e 3 50 LVDS Cable Installation 1 Connect the LVDS cable connector to the LCD panel connector Figure 3 83 Installing the LVDS Cable 1 of 4 2 Secure the protective tape to the bezel Figure 3 84 Installing the LVDS Cable 2 of 4 ...

Page 92: ...connector to the mainboard connector Figure 3 85 Installing the LVDS Cable 3 of 4 4 Secure the protective tape to the mainboard Figure 3 86 Installing the LVDS Cable 4 of 4 5 Install the touch control board see Touch Control Board Installation on page 3 45 ...

Page 93: ...te Touch Control Board Removal on page 3 42 1 Disconnect the speaker cable connector from the mainboard connector Figure 3 87 Disconnecting the Speaker Cable 2 Remove the screws securing the right speaker to the bezel Figure 3 88 Removing the Right Speaker Screws ...

Page 94: ...3 53 Service and Maintenance 3 Remove the right speaker from the bezel Figure 3 89 Remove the Right Speaker ...

Page 95: ...nance 3 54 Speaker Right Installation 1 Install the right speaker to the bezel Figure 3 90 Installing the Right Speaker 2 Secure the screws to the right speaker and the bezel Figure 3 91 Securing the Right Speaker Screws ...

Page 96: ...able connector to the mainboard connector Figure 3 92 Connecting the Speaker Cable Connector 4 Install the touch control board see Touch Control Board Installation on page 3 45 Table 3 6 Left Speaker Screws Screw Name Screw Type Quantity M 1 6 x 3 0 Ni 2 ...

Page 97: ...attery Removal on page 3 37 1 Disconnect the following connectors from the mainboard connectors Speaker cable connector A LVDS cable connector B WLAN antenna connector C Front microphone connector D Figure 3 93 Disconnecting the Cables from the Mainboard A B C D ...

Page 98: ...2 Remove the screws securing the mainboard to the bezel Figure 3 94 Removing the Mainboard Screws 3 On the bottom side of the mainboard disconnect the touch control cable connector Figure 3 95 Disconnecting the Touch Control Cable ...

Page 99: ...58 4 Remove the protective tape covering the function board connector Figure 3 96 Removing the Protective Tape 5 Disconnect the function board cable connector from the mainboard connector Figure 3 97 Removing the Protective Tape ...

Page 100: ...n 1 Connect the function board cable connector with MB label side up to the mainboard connector Figure 3 98 Connecting the Function Board Cable 2 Secure the protective tape covering the function board connector Figure 3 99 Attaching the Protective Tape ...

Page 101: ...60 3 Connect the touch control board cable connector with MB label side up to the mainboard connector Figure 3 100 Connecting the Touch Control Board Cable 4 Secure the mainboard screws Figure 3 101 Securing the Mainboard Screws ...

Page 102: ... connector A LVDS cable connector B WLAN antenna connector C Front microphone connector D Figure 3 102 Connecting the Cables to the Mainboard 6 Install the battery see Battery Installation on page 3 39 Table 3 7 Mainboard Screws Screw Name Screw Type Quantity M 2 0 x 3 0 Ni 5 A B C D ...

Page 103: ...l Prerequisite Mainboard Removal on page 3 56 1 Peel off the WLAN antenna metallic tape from the bezel Figure 3 103 Removing the WLAN Antenna 1 of 2 2 Using the plastic pry remove the WLAN antenna from the bezel Figure 3 104 Removing the WLAN Antenna ...

Page 104: ...d install the WLAN antenna to the antenna slot on the bezel Figure 3 105 Installing the WLAN Antenna 1 of 2 2 Attach the metallic tape to secure the WLAN antenna to the bezel Figure 3 106 Installing the WLAN Antenna 2 of 2 3 Install the mainboard see Mainboard Installation on page 3 59 ...

Page 105: ...Prerequisite Mainboard Removal on page 3 56 1 Peel off the GPS antenna metallic tape from the bezel Figure 3 107 Removing the GPS Antenna 1 of 2 2 Using the plastic pry remove the GPS antenna from the bezel Figure 3 108 Removing the GPS Antenna 2 of 2 ...

Page 106: ...nd install the GPS antenna to the antenna slot on the bezel Figure 3 109 Installing the GPS Antenna 1 of 2 2 Attach the metallic tape to secure the GPS antenna to the bezel Figure 3 110 Installing the GPS Antenna 2 of 2 3 Install the mainboard see Mainboard Installation on page 3 59 ...

Page 107: ...er Case Removal on page 3 9 1 At the back of the lower case remove the microphone from the slot Figure 3 111 Removing the Rear Microphone 1 of 2 2 Disconnect the microphone cable connector from the docking board connector Figure 3 112 Removing the Rear Microphone 2 of 2 ...

Page 108: ...e cable connector to the docking board connector Figure 3 113 Installing the Rear Microphone 1 of 2 2 Install the microphone to the microphone slot of the lower case Figure 3 114 Installing the Rear Microphone 2 of 2 3 Install the lower case see Lower Case Installation on page 3 16 ...

Page 109: ...ite Microphone Rear Removal on page 3 66 1 Remove the screws securing the docking board to the lower case Figure 3 115 Removing the Docking Board Screws 2 Lift and then pull to remove the docking board from the lower case Figure 3 116 Removing the Docking Board ...

Page 110: ...3 69 Service and Maintenance 3 Disconnect the docking board cable connector from the docking board Figure 3 117 Removing the Docking Board Cable ...

Page 111: ...n 1 Connect the docking board cable connector to the docking board Figure 3 118 Connecting the Docking Board Cable 2 Align the docking board under the tab A and the USB connector B to the slot on the lower case Figure 3 119 Installing the Docking Board B A ...

Page 112: ...ews to the docking board and the lower case Figure 3 120 Attaching the Docking Board Screws 4 Install the rear microphone see Microphone Rear Installation on page 3 67 Table 3 8 Docking Board Screws Screw Name Screw Type Quantity M 2 0 x 3 0 Ni 2 ...

Page 113: ...o Display Issues 4 4 LCD Picture Failure 4 5 Touch Screen Failure 4 6 Internal Speaker Failure 4 7 Internal Microphone Failure 4 8 USB Failure 4 9 Front Camera Failure 4 10 Back Camera Failure 4 11 Wireless Function Test Failure 4 12 GPS Function Test Failure 4 13 Other Functions Failure 4 14 ...

Page 114: ...determine the solution 4 If the issue is still not resolved see Online Support Information on page 8 2 Table 4 1 Verified Symptoms Symptoms See Power on Issues Figure 4 1 Power On Issues on page 4 3 No Display Issues Figure 4 2 No Display Issues on page 4 4 LCD Picture Failure Figure 4 3 LCD Picture Failure on page 4 5 Touch Screen Failure Figure 4 4 Touch Screen Failure on page 4 6 Internal Speak...

Page 115: ...Troubleshooting 4 3 Power On Issues If the system does not power on perform the following Figure 4 1 Power On Issues Start Swap M B Swap AC cable BATT Check AC cable BATT only power on OK OK NG ...

Page 116: ... Issues If the system does not display perform the following Figure 4 2 No Display Issues Start Swap M B Go to no power Trouble shooting step Can power on Check LCD cable LCD panel OK NG Swap LCD cable OK NG Swap LCD panel OK OK NG ...

Page 117: ...bleshooting 4 5 LCD Picture Failure If the LCD picture fails perform the following Figure 4 3 LCD Picture Failure Start Swap M B Check LCD cable Check LCD panel Swap LCD cable OK NG Swap LCD panel OK OK NG ...

Page 118: ... screen fails perform the following Figure 4 4 Touch Screen Failure Start Swap M B Check touch screen cable Swap touch screen cable OK NG Check touch screen small B Swap touch screen small B OK NG Check touch screen panel Swap touch screen panel OK NG OK ...

Page 119: ...Troubleshooting 4 7 Internal Speaker Failure If the internal speakers fail perform the following Figure 4 5 Internal Speaker Failure Start Swap M B Check SPK Swap SPK OK NG OK ...

Page 120: ...f the internal microphone fails perform the following Figure 4 6 Internal Microphone Failure Start Check the front MIC and the back MIC Swap M B Check the back MIC Swap the back MIC OK OK OK NG NG OK Swap M B Check the front MIC Swap the front MIC OK ...

Page 121: ...ubleshooting 4 9 USB Failure If the USB fails perform the following Figure 4 7 USB Failure Start Swap M B Check the USB B to M B FFC Swap the USB B to M B FFC OK NG Check the USB B Swap the USB B OK NG OK ...

Page 122: ...4 10 Troubleshooting Front Camera Failure If the front camera fails perform the following Figure 4 8 Front Camera Failure Start Swap M B Check the front camera Swap the front camera OK NG OK ...

Page 123: ...Troubleshooting 4 11 Back Camera Failure If the back camera fails perform the following Figure 4 9 Back Camera Failure Start Swap M B Check the front camera Swap the back camera OK NG OK ...

Page 124: ... Troubleshooting Wireless Function Test Failure If the wireless function fails perform the following Figure 4 10 Wireless Function Test Failure Start Swap M B Check the W L antenna OK OK Swap the antenna NG ...

Page 125: ...Troubleshooting 4 13 GPS Function Test Failure If the GPS function fails perform the following Figure 4 11 GPS Function Test Failure Start Swap M B Check the GPS antenna Swap the antenna OK NG OK ...

Page 126: ...leshooting Other Functions Failure If other functions such as GYRO audio G Sensor and HDMI fail perform the following 1 Check the component connection to the mainboard 2 To test for mainboard fault swap mainboard ...

Page 127: ...CHAPTER 5 Jumper and Connectors Location Jumper and Connector Locations 5 2 Mainboard Top View 5 2 Mainboard Bottom View 5 3 ...

Page 128: ...ons Mainboard Top View Figure 5 1 Mainboard Top Table 5 1 Mainboard Top Jumper and Connectors Item Description Item Description JFUN1 Function Board Connector JHDMI1 HDMI Connector JTP1 Touch Control Board Connector JMSD1 MicroSD Connector JFUN1 JHDMI1 JMSD1 JTP1 ...

Page 129: ...ottom Jumper and Connectors Item Description Item Description WIFANT WLAN Antenna GPSANT GPS Antenna PJP1 Battery Connector JDOCK1 Docking Board Connector JMIC1 Microphone Connector JLVDS1 LVDS Connector JCAM1 Camera Module Connector JSPK1 Speaker Connector JSPK1 JLVDS1 PJP1 WIFANT GPSANT JCAM1 JDOCK1 JMIC1 ...

Page 130: ...CHAPTER 6 Field Replaceable Unit List FRU Field Replaceable Unit List 6 2 Exploded Diagram 6 3 FRU List 6 5 Screw List 6 7 ...

Page 131: ... channel Part number changes will not be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defe...

Page 132: ...FRU Field Replaceable Unit List 6 3 Exploded Diagram Figure 6 1 Main Assembly Exploded Diagram 5 4 7 2 1 11 13 10 8 16 1 17 19 20 9 1 3 6 12 14 15 18 ...

Page 133: ...ttery LGC BAT 1011 Polymer 1S2P LGC 2 Cell 9800mAh Main COMMON BT 0020G 003 8 ANTENNA GPS 50 H99H2 005 9 ANTENNA WIFI 50 H99H2 004 10 FFC FOR TOUCH CONTROL BOARD 50 H99H2 003 11 LVDS CABLE 50 H99H2 006 12 MIC SET 38MM 23 H99H2 002 13 MYLAR FOR TOUCH CONTROL BOARD CONNECTOR 47 H99H2 002 14 RIGHT IO COVER DOWN 42 H99H2 003 15 RIGHT IO COVER UP 42 H99H2 002 16 LEFT IO COVER 42 H99H2 001 17 DOCKING BO...

Page 134: ...YO BAT 1011 Polymer 1S2P SANYO 2 Cell 9800mAh Main COMMON BT 00203 010 BOARD DOCKING BOARD 55 H99H2 001 FUNCTION BOARD 55 H99H2 002 CABLE FPC FOR DOCKING BOARD INCL SPONGE 50 H99H2 001 FFC FOR FUNCTION BOARD 50 H99H2 002 FFC FOR TOUCH CONTROL BOARD 50 H99H2 003 EXTERNAL HDMI CABLE XZ 70200 117 EXTERNAL USB CABLE W WEEE LABEL XZ 70200 171 MICRO USB MALE to USB FEMALE XZ 70200 194 AC CLIP 18W NEW US...

Page 135: ...SE COVER BRACKET ASSEMBLY LOWER CASE ASSY INCL CAMERA LENS SILVER TBD LOWER CASE ASSY INCL CAMERA LENS BLACK 60 H99H2 001 LEFT IO COVER 42 H99H2 001 RIGHT IO COVER UP 42 H99H2 002 RIGHT IO COVER DOWN 42 H99H2 003 LCD ASSEMBLY ASSY LCD TOUCH MODULE 10 1 INCL CONTROL BOARD FRAME SUPPORT PLATE 6M H99H2 001 DIGITAL LIGHT DEVICE CAMERA 1M 5M INCL CAMERA FPC SPONGE 57 H99H2 001 MIC AND SPEAKER CATEGORY ...

Page 136: ...003 MAINBOARD TBD TBD TBD MISCELLANEOUS 1M CAMERA SPONGE 47 H99H2 001 MYLAR FOR TOUCH CONTROL BOARD CONNECTOR 47 H99H2 002 CATEGORY Description Part No SCREWS SCREW 1 6D 3L K 4 3D ZK NL CR3 86 H99H2 001 SCREW 2D 4 0L K 4 0D NI NL 0 3T 86 H99H2 002 SCREW 2 0D 3 0L K 4 6D ZK NL CR3 86 H99H2 003 CATEGORY Description Part No ...

Page 137: ...CHAPTER 7 Test Compatible Components Test Compatible Components 7 2 Android OS Environment Test 7 2 ...

Page 138: ...cer Mobile System Testing Department Android OS Environment Test ICONIA TAB A510 Table 7 1 ICONIA TAB A510 Vendor Type Description Part No Mainboard TBD TBD Memory Elpida LPDDR2 533Mhz S IC D2 256M32 533 EDB8132B2MA 1D F FBGA Samsung S IC D2 256M32 1066 K4P8G304EB FGC2 FBGA SanDisk eMMC16GB S IC FL 16G SDIN5C1 16G TFBGA 169P ABO eMMC32GB_ S IC FL 32G SDIN4E2 32G TFBGA 169P ABO Function Board WIFI ...

Page 139: ... 2PIN ABO Wi Fi BT Module Azurewave WIFI BT b g n SIP on board module S_W L_MOD AZUREWAVE AW NH660 WLAN W BT W FM GPS Module Broadcom On Board S IC BCM47511IFBG FBGA 100P GPS Speaker Merry 0 5Wx2 9x16x3 H mm SPK PACK 0MV 1W 8OHM MAIN SPEAKER L R HF Kingstate SPK PACK 0MV 1W 8OHM MAIN SPEAKER L R HF Microphone HIT Dual Mic MIC SET 0MV 6D H2 2 42DB 1MIC HF 17MM Fujikon Kingstate HIT Dual Mic MIC SET...

Page 140: ...CE Voice processor S IC ES305 BGA 32P AUDIO PROCESSOR RICOH Camera power switch S IC RP111N331D TR FE SOT23 5P LDO RICOH USB power switch on docking S IC APL3510CXI TRG MSOP 8P PW SW IDT LVDS transmitter S IC V105ANQG8 QFN 148P DUAL CHANNEL ON Thermal sensor S IC NCT1008CMT3R2G WDFN8 THERMAL SENSOR AKM E compass Digital on docking S IC AK8975C L BGA 14P E COMPASS INVENSENSE Gyro meter S IC MPU 305...

Page 141: ...0TSR TSOT23 6P SENSOR JINLONG Vibrator Analog VIBRATOR DC3V Z4PC3B8129631 PERICOM Clock S OSC 12MHZ FK1200007 RAKON GPS TCXO IT2200A S OSC 26MHZ TX6214 WNC BT WIFI Antenna ANTENNA 0MV 81 EL115 G54 WIFI_BT WNC GPS Antenna ANTENNA 0MV 81 EL115 G72 GPS Inpaq GPS Antenna ANTENNA 0OR WA P G0 11 002 GPS Accessory MEC ICT USB Cable USB CB 0H5 USB MICRO USB Molex Micro HDMI to HDMI CB ASY 0H5 HDMI A D 687...

Page 142: ...CHAPTER 8 Online Support Information Online Support Information 8 2 Introduction 8 2 ...

Page 143: ...mation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical materials Also contained on this website are Detailed informati...

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