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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following 
troubleshooting guide. If the problem persists, please contact your local reseller 
or service center.

Image Problems and Solutions

#

Problem

Solution

1

No image appears 

onscreen

Connected as described in the "Getting Started" 
section.

Ensure none of the connector pins are bent or 
broken.

Check if the projector lamp has been securely 
installed. Please refer to the "Replacing the Lamp" 

section.

Make sure you have removed the lens cap and the 
projector is switched on.

2

Partial, scrolling 

or incorrectly 

displayed 

image(For PC 

(Windows 95/98/

2000/XP))

Press "RESYNC" on the remote control.

For an incorrectly displayed image:

Open "My Computer," open the "Control 
Panel," and then double-click the "Display" 

icon.

Select the "Settings" tab.

Verify that your display resolution setting is 
lower than or equal UXGA (1600 x 1200).

Click the "Advanced Properties" button.

If the problem still appears, change the monitor display 

you are using and follow the steps below:

Verify that the resolution setting is lower than 
or equal UXGA (1600 x 1200).

Click the "Change" button under the 
"Monitor" tab.

Click "Show all devices". Next, select "Standard 
monitor types" under the SP  box, and choose 

the resolution mode you need under the 

"Models" box.

Verify that the resolution setting of the 
monitor display is lower than or equal UXGA 

(1600 x 1200).

Summary of Contents for H5350 Series

Page 1: ...Acer Projector H5350 Series User s Guide ...

Page 2: ...odel number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise without the prior written permission of Acer Incorporated Model number __________________________________ Serial number ___________________________________ Date of purchase ________...

Page 3: ...wer outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Warnings Do not use this product near water Do not place this product on an unstable cart stand or table If the product falls it could be seriously damaged Slots and ope...

Page 4: ... receptacle by plugging in too many devices The overall system load must not exceed 80 of the branch circuit rating If power strips are used the load should not exceed 80 of the power strip s input rating This product s AC adapter is equipped with a three wire grounded plug The plug only fits in a grounded power outlet Make sure the power outlet is properly grounded before inserting the AC adapter...

Page 5: ...safety reasons do not use non compliant parts when adding or changing components Consult your reseller for purchase options Your device and its enhancements may contain small parts Keep them out of the reach of small children Additional safety information Do not look into the projector s lens when the lamp is on The bright may hurt your eyes Turn on the projector first and then signal sources Do n...

Page 6: ...ted and deformed or even cause a fire To temporarily turn off the lamp press HIDE on the remote control The lamp becomes extremely hot during operation Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement Do not operate lamps beyond the rated lamp life It could cause it to break on rare occasions Never replace the lamp assembly or any electro...

Page 7: ... device and persons with hearing aids should not hold the device to the ear with the hearing aid Do not place credit cards or other magnetic storage media near the device because information stored on them may be erased Medical devices Operation of any radio transmitting equipment including wireless phones may interfere with the functionality of inadequately protected medical devices Consult a phy...

Page 8: ...bited Switch off your device before boarding an aircraft The use of wireless teledevices in an aircraft may be dangerous to the operation of the aircraft disrupt the wireless telephone network and may be illegal Potentially explosive environments Switch off your device when in any area with a potentially explosive atmosphere and obey all signs and instructions Potentially explosive atmospheres inc...

Page 9: ...onics Equipment WEEE regulations visit http global acer com about sustainability htm Mercury advisory For projectors or electronic products containing an LCD CRT monitor or display Lamp s inside this product contain mercury and must be recycled or disposed of according to local state or federal laws For more information contact the Electronic Industries Alliance at www eiae org For lamp specific d...

Page 10: ... light may hurt your eyes To reduce the risk of fire or electric shock do not expose this product to rain or moisture Please do not open or disassemble the product as this may cause electric shock When changing the lamp please allow unit to cool down and follow all changing instructions This product will detect the life of the lamp itself Please be sure to change the lamp when it shows warning mes...

Page 11: ... 7 Turning on the Projector 7 Turning off the Projector 8 Adjusting the Projected Image 9 Adjusting the Height of Projected Image 9 How to optimize image size and distance 10 How to get a preferred image size by adjusting distance and zoom 12 User Controls 14 Acer Empowering Technology 14 Onscreen Display OSD Menus 15 Color setting 16 Image setting 17 Management setting 19 Audio setting 21 Timer s...

Page 12: ...Replacing the Lamp 28 Ceiling Mount Installation 29 Specifications 32 Compatibility modes 34 Regulations and safety notices 37 ...

Page 13: ...Standard Vivid Cinema Dark Cinema Game Sports User 1 User 2 enable optimum performance in any situation NTSC PAL SECAM compatible and HDTV 720p 1080i p supported Lower power consumption and economy ECO mode extends lamp life Empowering Key reveals Acer Empowering Technology utilities Acer eView eTimer Management for easy adjustment of settings Equipped with HDMITM connection supporting HDCP Advanc...

Page 14: ...ow Check to make sure your unit is complete Contact your dealer immediately if any thing is missing Projector with lens cap Power cord VGA cable Composite video cable Battery Security card User s guide Remote control Quick start guide CR2025 3V Acer Projector Quick Start Guide ...

Page 15: ... ring 6 Remote control 3 Zoom lens 7 Remote control receiver 4 Lens cap Description Description 1 USB connector 6 Composite video input connector 2 HDMI connector 7 Audio input connector 3 Analog RGB component input connector 8 Power socket 4 Component video input connector 9 KensingtonTM lock port 5 S Video input connector 6 2 1 4 7 3 5 4 6 8 9 5 1 7 3 2 ...

Page 16: ...n of items 5 Four directional select keys Use up down left right buttons to select items or make adjustments to your selection 6 ZOOM Zooms the projector display in or out 7 ASPECT RATIO To choose the desired aspect ratio Auto 4 3 16 9 L Box 8 KeyPad 0 9 Press 0 9 to input a password in the Security settings 9 KEYSTONE Adjusts the image to compensate for distortion caused by tilting the projector ...

Page 17: ...to attach the remote control to the projector 12 HIDE Momentarily turns off the video Press HIDE to hide the image press again to display the image 13 Empowering key Unique Acer functions eView eTimer Management 14 FREEZE To pause the screen image Icon Function Description 2 ...

Page 18: ...compatible with the projector Description Description 1 Power cord 6 HDMI cable 2 USB cable 7 RCA component cable for YPbPr 3 VGA cable 8 S Video cable 4 Composite video cable 9 Audio cable Jack RCA 5 Audio cable Jack Jack R B G R B G DVD player Set top Box HDTV receiver S Video Output Video Output HDMI HDMI Y Y D Sub D Sub USB USB R W 1 3 5 2 4 6 7 8 9 R W 9 5 ...

Page 19: ...ue Illustration 2 4 Turn on your source computer notebook video player etc The projector will detect your source automatically If the screen displays Lock and Source icons it means the projector is locked onto a specific source type and there is no such type of input signal detected If the screen displays No Signal please make sure the signal cables are securely connected If you connect to multipl...

Page 20: ...wering off Note If you wish to turn the projector back on you must wait for 60 seconds at least to press the Power button to restart the projector Warning indicators If the projector automatically shuts down and the Power indicator quick flashing RED and steady BLUE by returns please contact your local reseller or service center If the projector automatically shuts down and the Power indicator qui...

Page 21: ... Adjusting the Height of Projected Image The projector is equipped with elevator feet for adjusting the height of image To raise lower the image 1 Use Tilt adjusting wheel Illustration 1 to fine tune the display angle Tilt adjusting wheel 1 ...

Page 22: ... screen If the projector is 3 m from the screen good image quality is possible for image sizes between 80 and 87 Note Remind as below figure the space of 130 cm height is required when located at 3m distance Figure Fixed distance with different zoom and screen size Max screen size 87 Min screen size 80 0 A C B 3m Desired Distance Height 130cm Form base to top of image Height 118cm ...

Page 23: ...9 58 129 x 73 86 2 5 66 147 x 83 98 73 161 x 91 108 3 80 176 x 99 118 87 194 x 109 130 3 5 93 206 x 116 138 102 226 x 127 151 4 106 235 x 132 158 117 258 x 145 173 4 5 120 265 x 149 177 131 290 x 163 194 5 133 294 x 165 197 146 323 x 181 216 6 159 353 x 199 236 175 387 x 218 259 7 186 412 x 232 276 204 452 x 254 302 8 213 471 x 265 315 233 516 x 290 345 9 239 529 x 298 354 262 581 x 327 389 10 266...

Page 24: ...eve a desired image size by adjusting either the position or the zoom ring For example to obtain an image size of 50 set the projector at a distance 1 7 m and 1 9 m from the screen and adjust the zoom level accordingly Desired Distance Height Form base to top of image 1 7 m 1 9 m 50 Desired image size A C D B ...

Page 25: ...1 2 46 40 89 x 50 1 4 1 5 59 50 111 x 62 1 7 1 9 74 60 133 x 75 2 1 2 3 89 70 155 x 87 2 4 2 6 104 80 177 x 100 2 7 3 0 119 90 199 x 112 3 1 3 4 133 100 221 x 125 3 4 3 8 148 120 266 x 149 4 1 4 5 178 150 332 x 187 5 1 5 6 222 180 398 x 224 6 1 6 8 267 200 443 x 249 6 9 7 5 296 250 553 x 311 8 6 9 4 370 300 664 x 374 10 3 445 Zoom Ratio 1 1x ...

Page 26: ...screen display main menu to modify its function Acer eView Management Press to launch Acer eView Management submenu Acer eView Management is for display mode selection Please refer to Onscreen Display Menus section for more detail Acer eTimer Management Press to launch Acer eTimer Management submenu Acer eTimer Management provides the reminding function for presentation time control Please refer t...

Page 27: ...in menu After selecting the desired main menu item press to enter submenu for feature setting Use the keys to select the desired item and adjust the settings by using the keys Select the next item to be adjusted in the submenu and adjust as described above Press MENU on the remote control the screen will return to the main menu To exit OSD press MENU on the remote control again The OSD menu will c...

Page 28: ...ls the difference between the lightest and darkest parts of the picture Adjusting the contrast changes the amount of black and white in the image Press to decrease the contrast Press to increase the contrast Color Temperature Adjust the color temperature At higher color temperatures the screen looks colder at lower color temperatures the screen looks warmer Degamma Effects the representation of da...

Page 29: ...our desired aspect ratio Auto Keep the image with original width higth ratio and maxi mize the image to fit native horizontal or vertical pixels 4 3 The image will be scaled to fit the screen and displayed using a 4 3 ratio 16 9 The image will be scaled to fit the width of the screen and the height adjusted to display the image using a 16 9 ratio L Box Keep original signal aspect ratio and zoom in...

Page 30: ...jection H Position Horizontal position Press to move the image left Press to to move the image right V Position Vertical position Press to move the image down Press to move the image up Frequency Frequency changes the projector s refresh rate to match the frequency of your computer s graphics card If you can see a vertical flickering bar in the projected image use this function to make the necessa...

Page 31: ...sing Yes to turn the lamp hour counter to 0 hours Security Security This projector provides a useful security function for the administrator to manage usage of the projector Press to change the Security setting If the security function is enabled your must enter the Administrator Password first before changing the security settings Select On to enable the security function The user has to enter a ...

Page 32: ...or Password and Enter Password dialog boxes Press to change the Administrator Password The factory default of Administrator Password is 1234 If you forgot your administrator password do the following to retrieve the administrator password An unique 6 digit Universal Password which is printed on the Security Card please check accessory in the box This unique password is the number which will be acc...

Page 33: ...urning the projector on off Alarm Volume Select this function to adjust the volume of any warning notifications Timer Start Press to start or stop the timer Timer Period Press or to adjust the timer period Timer Volume Select this function to adjust the notification volume when the timer function is enabled and time is up Timer Display Press or to which timer mode to display on the screen Timer Lo...

Page 34: ...22 English Language setting Language Choose the multilingual OSD menu Use the or key to select your preferred menu language Press to confirm the selection ...

Page 35: ...rrectly displayed image For PC Windows 95 98 2000 XP Press RESYNC on the remote control For an incorrectly displayed image Open My Computer open the Control Panel and then double click the Display icon Select the Settings tab Verify that your display resolution setting is lower than or equal UXGA 1600 x 1200 Click the Advanced Properties button If the problem still appears change the monitor displ...

Page 36: ...e Image Setting section for more information Change the display color depth settings on your computer 6 Image has vertical flickering bar Use Frequency to make an adjustment Refer to the Image Setting section for more information Check and reconfigure the display mode of your graphics card to make it compatible with the projector 7 Image is out of focus Make sure the lens cap is removed Adjusts th...

Page 37: ... Keystone buttonon the remote control until the sides are vertical 11 Image is reversed Select Image Projection on the OSD and adjust the projection direction Condition Solution 1 The projector stops responding to all controls If possible turn off the projector then unplug the power cord and wait at least 30 seconds before reconnecting power 2 Lamp burns out or makes a popping sound When the lamp ...

Page 38: ...Fail the system fan is not working Projector Overheated the projector has exceeded its recommended operating temperature and must be allowed to cool down before it may be used Replace the lamp the lamp is about to reach its maximum lifetime Prepare to replace it soon ...

Page 39: ...k Flashing Power off Cooling state Quick Flashing Power button OFF Cooling completed Standby Mode V Error Thermal Failure Quick Flashing RED and Steady BLUE by returns Error Fan lock Quick Flashing RED and Steady BLUE by returns Error Lamp breakdown Quick Flashing BLUE and Steady RED by returns Error Color Wheel fail Quick Flashing BLUE and Steady RED by returns ...

Page 40: ...t Allow it to cool down before changing the lamp To Change the Lamp 1 Turn off the projector by pressing the power button 2 Allow the projector at least 30 mins to cool down 3 Disconnect the power cord 4 Use a screwdriver to remove the screw from the cover Illustration 1 5 Push up and remove the cover 6 Remove the two screws that secure the lamp module Illustration 2 and pull up the lamp bar Illus...

Page 41: ...iling and secure the mount base Note Screws are not included Please obtain the appropriate screws for your type of ceiling 2 Secure the ceiling rod using the appropriate type of four cylinder screws Ceiling Mount Base Attach to ceiling Screw Type A 50 mm length 8 mm diameter Long Rod Extension Rod Long Cylinder Cap Allen Key For tightening looseni Tightening Screw Medium Rod Ceiling Mount Base ...

Page 42: ...r to allow for proper heat distribution Use two washers for extra support if deemed necessary 4 Attach the ceiling bracket to the ceiling rod Screw Type B Smaller Washer Large Washer Projector Bracket Supports projector and allows for adjustments Spacer For heat dissipation Allen Key For tightening loosening Large cylinder cap Tightening Screw Allen Key For tightening loosening Screw Type A 50 mm ...

Page 43: ... screw and washer for each model is listed in the table below 3 mm diameter screws are enclosed in the screw pack Models Screw Type B Washer Type Diameter mm Length mm Large Small H5350 3 20 V V Tightening Screw Allen Key Allen Key Tightening Screw 110 00 mm 82 30 mm SCREW SPEC M3 x 20 mm ...

Page 44: ...6 7 million colors Projection lens F 2 44 2 58 f 21 83 mm 23 81 mm 1 1X manual zoom lens Projection screen size diagonal 31 79cm 300 762cm Projection distance 3 8 1 15m 33 8 10 3m Throw ratio 58 2m 1 55 1 70 1 Horizontal scan rate 31k 100 kHz Vertical refresh scan rate 56 85 Hz Lamp type 180 W user replaceable lamp Keystone correction 40 degrees Audio Internal speaker with 2 W output Weight 2 3 Kg...

Page 45: ...ons are subject to change without notice Standard package contents AC power cord x1 VGA cable x1 Composite video cable x1 Remote control x1 Battery x 1 for remote control User s guide CD ROM x 1 Quick start guide x 1 Security card x 1 ...

Page 46: ... 49 7 XGA 1024x768 60 48 4 1024x768 70 56 5 1024x768 75 60 0 1024x768 85 68 7 SXGA 1152x864 70 63 8 1152x864 75 67 5 1152x864 85 77 1 1280X1024 60 64 0 1280X1024 72 77 0 1280X1024 75 80 0 1280X1024 85 91 1 QuadVGA 1280x960 60 60 0 1280x960 75 75 2 SXGA 1400x1050 60 65 3 UXGA 1600x1200 60 75 0 Power Mac G4 640x480 66 6 67 34 9 800x600 60 37 9 1024x768 60 48 4 1152x870 75 68 7 1280x960 75 75 0 Power...

Page 47: ...requency KHz VGA 640x480 60 31 5 640x480 72 37 9 640x480 75 37 5 640x480 85 43 3 720x400 70 31 5 720x400 85 37 9 SVGA 800x600 56 35 1 800x600 60 37 9 800x600 72 48 1 800x600 75 46 9 800x600 85 53 7 832x624 75 49 7 XGA 1024x768 60 48 4 1024x768 70 56 5 1024x768 75 60 0 1024x768 85 68 7 SXGA 1152x864 70 63 8 1152x864 75 67 5 1152x864 85 77 1 1280x1024 60 64 0 1280x1024 72 77 0 1280x1024 75 80 0 1280...

Page 48: ... 1280x768 85 68 6 Native 1280x720 60 44 8 1280x800 60 49 6 1440x900 60 59 9 1680x1050 60 65 3 Modes Resolution V Frequency Hz H Frequency KHz For TWN USA SKU 480i NTSC 720x480 1440x480 59 94 29 97 15 7 480p NTSC 720x480 59 94 31 5 720p NTSC 1280x720 60 45 0 1080i NTSC 1920x1080 60 30 33 7 1080p NTSC 1920x1080 60 67 4 For EMEA SKU 576i PAL 720x576 1440x576 50 25 15 6 576p PAL 720x576 50 31 3 720p P...

Page 49: ...evice into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certi...

Page 50: ...subject to licensing Declaration of Conformity for EU countries Acer hereby declares that this projector series is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Please visit http global acer com support certificate htm for complete documents Compliant with Russian regulatory certification Radio device regulatory notice Note The regulatory inform...

Page 51: ...0MHz part 3 EN300 440 2 V1 1 2 for short range device 1G 20GMHz part 2 EN300 328 V1 6 1 for data transmission equipment operating in the 2 4 GHz ISM band EN301 893 V1 2 3 5GHz high performance RLAN List of applicable countries EU member states as of May 2004 are Belgium Denmark Germany Greece Spain France Ireland Italy Luxembourg the Netherlands Austria Portugal Finland Sweden United Kingdom Eston...

Page 52: ...vice may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product DLP Projector Model Number D7P0715 Machine Type H5350 series Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West San Carlos...

Page 53: ...AS NZS CISPR22 2002 Class B EN55024 1998 A1 2001 A2 2003 EN61000 3 2 2000 Class A EN61000 3 3 1995 A1 2001 Low Voltage Directive 2006 95 EC as attested by conformity with the following harmonized standard R TTE Directive 1999 5 EC as attested by conformity with the following harmonized standard Article 3 1 a Health and Safety EN60950 1 2001 EN50371 2002 SAR general FR device Article 3 1 b EMC EN30...

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