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ACER Being Communication Inc.

5. Restore factory setting

If you’ve modified some parameters of gateway, and the gateway won't work properly, there

are two methods to restore factory settings.

1) 1

st

method: press the reset button on the main board for more than 8 seconds(short

press will restart the system) , the reset button is as below:

2

）

2

nd

method: Login the following interface:

Wait 1~2 minutes, then login.

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Summary of Contents for GOM Series

Page 1: ...ACER Being Communication Inc 1 User Manual GOM GOP Series Outdoor Gateway March 29 2019 ...

Page 2: ...serves the right to change specifications without prior notice While the information in this manual has been compiled with great care it may not be deemed an assurance of product characteristics ACER BEING COMMUNICATION shall be liable only to the degree specified in the terms of sale and delivery The reproduction and distribution of the documentation and software supplied with this product and th...

Page 3: ...enna 21 3 Installation of the whole kit 21 4 Power supply instruction 22 A Powered by POE as below 22 B Powered by solar panel 22 Network setting 23 1 Routing mode of network 23 2 Wi Fi setting 26 3 Check the current network status 27 4 Check the status of WAN Ethernet 28 5 Check the network status of 4G 29 6 Enable disable WAN port data entry 29 Configuration upgrade of gateway 30 1 Login 30 1 1 ...

Page 4: ...as possible from the other antennas and should be lower than the highest elevated point of the building 3 The antenna should be installed vertically to the ground to achieve good effect 4 Do the protection of lightning protection for gateway equipment access network cable of gateway gateway antennas surge arrester lightning protector and make sure the antenna with the feeder to be connected to gro...

Page 5: ...after you finished restoring the log of TF card Product introduction 1 Product definition ACER have launched the IoT base station gateway GOM GOP based on low power LoRaWAN protocol which can provide low power mobile and safe local bidirectional communication service for IoT devices LoRaWAN can simplify the interconnection of device user and network as well as provide standard GOM GOP is designed ...

Page 6: ... use the server IP as the ping diagnostic address 7 Configure the gateway s frequency point plan in the gateway WEB page and there are a defaulted setting 8 Make sure the gateway s network whether WAN or 4G is used is normal and the gateway ping server delay is no less than 100ms and the recommendation is no less than 50ms PUSH_ACK can be received If the delay is too long and when the server sends...

Page 7: ...ACER Being Communication Inc 3 Interface introduction 7 ...

Page 8: ...antenna 8 SMA head port of LoRa antenna 9 SMA head port of GPS antenna 10 SMA head port of LTE antenna 11 Power indicator of SX1301 board 12 IPX port of the main antenna of 4G module 13 48V power port 14 Solar standby power 12V grounding port 15 Solar standby power 12V input port 16 WAN port 17 LAN port 18 Hardware reset button 19 Button to restore the factory settings 8 ...

Page 9: ...ng lora smartkit io less than 50ms if using Ethernet network speed should be above 2M If using 4G card the monthly data access plan should be above 6G it depends on the nodes quantity 7 The default file format of TF card FAT32 when the rest memory less than 2G the oldest log files will be cleared 8 Support foreign server e g TTN 9 Support reporting status regularly WAN LTE LoRa WiFi TF card 10 Sup...

Page 10: ...and the gateway won t work properly there are two methods to restore factory settings 1 1st method press the reset button on the main board for more than 8 seconds short press will restart the system the reset button is as below 2 2nd method Login the following interface Wait 1 2 minutes then login 10 ...

Page 11: ...nc 6 Gateway frequency setting 6 1 EU863 870MHz The default frequency is as below 8 frequencies from 867 1MHz to 868 5MHz 6 2 US902 928MHz Frequency as below Default A1B1 the red part 8 frequencies from 902 3 MHz to 903 7MHz 11 ...

Page 12: ...ACER Being Communication Inc 6 3 AS923 It consists of AS920 923MHz and AS923 925MHz as below 1 AS920 923MHz defaulted frequency 2 AS923 925MHz defaulted frequency 12 ...

Page 13: ...ACER Being Communication Inc 6 4 AU915 928MHz The defaulted is A1B1 as below 13 ...

Page 14: ...ACER Being Communication Inc 6 5 KR920 923MHz The defaulted is as below 6 6 RU864 870MHz The defaulted is as below 14 ...

Page 15: ...ACER Being Communication Inc 6 7 CN470 510MHz The defaulted is in red part as below 15 ...

Page 16: ...ACER Being Communication Inc 7 Product dimension 16 ...

Page 17: ... transmitted power 25dbm Rx sensitivity 141dBm Channels 9 settable channels 8 channels with the band width of 125KHz adaptive data rate support spreading factor of SF7 SF12 a 250KHz 500KHz high speed channel Communication interface 1xLAN 1xWAN 1xWIFI 1xLTE module Electrical specification Input POE power supply with 48V input 24 48V Working temperature 30 65 Working humidity 5 95 Physical parameter...

Page 18: ... Neutral label as below Remark The manufacturer address xxxxxx and importer name xxxxx address xxxxx shall be provided on the product before the product into the market Model on label above can be replaced by other models Installation 18 ...

Page 19: ...ACER Being Communication Inc 1 SIM card installation Note Supported LTE models as below 19 ...

Page 20: ...c Open the SIM TF card slot cover with a large screwdriver Insert SIM card into the card slot with the chip side upwards and the notch inwards there are two card slots the above one is for TF card the below one is for SIM card 20 ...

Page 21: ... antenna The gateway is mounted on a pole and the antenna is up and from left to right the antennas are Wifi antenna LoRa antenna GPS antenna and 4G antenna fix the antenna to the corresponding interface as below 3 Installation of the whole kit 21 ...

Page 22: ...ion 2 0 should be with the POE model of WL PSE803 POE PORTS DIAGRAM B Powered by solar panel Solar panel power supply includes solar cell photovoltaic controller storage battery The connection as below Solar cell photovoltaic controller storage battery gateway Solar panel recommendation solar panel voltage 18V no less than 30W preferably with a controller Storage battery 12V 100Ah 22 ...

Page 23: ...the gateway is connected must be able to connect to Internet and you should start the DHCP function for the router and then the gateway automatically obtains the IP If you do not start DHCP or because of network security management you need to assign a fixed IP to the gateway then manually modify the assigned IP address in the gateway interface as below 23 ...

Page 24: ...k interfaces enter interface overview come to WAN then you can choose EDIT to modify as below In interfaces WAN choose the Protocol to DHCP client and then SAVE APPLY then choose Static address in Protocol then click Switch protocol as below 24 ...

Page 25: ...ACER Being Communication Inc Then you ll come to the below interface and input the following items In Advanced Settings modify the Use gateway metric to be 10 click SAVE APPLY as below 25 ...

Page 26: ...racters of gateway ID The default password gateway2018better If you d like to modify click Network wireless edit as below Then you ll come to wireless network interface pulldown to Interface Configuration in the General Setup you can modify ESSID wifi hotspot then click SAVE APPLY as below 26 ...

Page 27: ...ication Inc In Wireless Security you can modify the password of wifi hotspot click SAVA APPLY as below 3 Check the current network status Enter Status Overview as below Here it shows that WAN is online 4G is offline 27 ...

Page 28: ... Network Load Balance Detailed Status you can check the details as below 4 Check the status of WAN Ethernet Enter Network Interfaces as below Here it shows run time and IP address and RX and TX is not 0 it indicates the WAN is normal 28 ...

Page 29: ...China Unicom FDD 2 Signal strength above 28 the network signal should be stable the whole day As below it s under unqualified network Here it s under unqualified network weak signal and it s not 4G network 6 Enable disable WAN port data entry The WAN port data entry is enabled by default and the WAN port access gateway is supported Access the gateway page via the WAN port IP e g if IP of the PC is...

Page 30: ...or WiFi to enter the Settings as follows Configuration upgrade of gateway 1 Login 1 1 Gateway login by WI FI hotspot of phone laptop Open the phone laptop wi fi setting and connect the GW5000Wi Fi hotspot Hotspot name GW5000_the last 6 characters of gateway ID Password gateway2018better as below 30 ...

Page 31: ... wired configuration and wireless configuration Wired configuration is achieved by using the network LAN port of the computer to connect with gateway Wireless configuration is achieve by using mobile phone laptop PDA to connect to the gateway wi fi hotspot 2 1 Wired configuration 1 Connect the computer to the LAN port of gateway and power on the gateway 2 Using google browser to enter 192 168 3 1 ...

Page 32: ...ACER Being Communication Inc 3 Select Network LoRa GW Configuration then you ll come to LoRa setting interface as below 32 ...

Page 33: ...y Store the log as txt file Server address choose your LoRa network server address if there is nothing to choose pls click Custom in the bottom and input your own LoRa network server address Enable LoRa gateway you should tick to choose it Store the log as txt file you should tick to choose it Finally click SAVE APPLY As below 33 ...

Page 34: ...g Communication Inc 5 Check the network status of gateway click Network Load Balancing Overview as below Here it shows WAN is online you can access Ethernet 4G is offline or 4G SIM card haven t been installed 34 ...

Page 35: ...e confirmation is normal the gateway box is closed with hexagonal screwdriver 2 2 Wireless configuration The steps are the similar as that of wired configuration only displayed by mobile phone PDA laptop 2 3 Firmware upgrade of gateway Enter System backup Flash Firmware Action 1 Keep settings pls don t tick to choose 2 Choose file Choose the provided version in bin format 3 Click Flash image As be...

Page 36: ...an make gateway to be brick As below Note After click PROCEED button it s flashing the firmware pls make sure the power supply be stable and wait for 3 5 minutes until it finishes After finishing flash firmware there is no need to enter the Web page the gateway will enable by default FAQ 1 Gateway will not work after a power failure When there is a power failure the log on the TF card is damaged a...

Page 37: ... card pls restart the gateway then it ll work again 2 GPS unable to locating Enter 192 168 3 1 interface 1 Check whether there is positioning information or not if yes it means GPS is normal 2 Check whether there is time synchronization or not as below 37 ...

Page 38: ... location information you can re plug the GPS antenna or repositioning in an open area or update GPS antenna 3 Nodes cannot access to the network 1 Check whether the gateway works normally or not 2 Check whether there is power supply for nodes 3 Nodes power on 4 LoRa signal and data rate A Received Signal Strength Indicator RSSI 125KHZ band width rate 300 5 4K bit s as below 38 ...

Page 39: ...p rate PDR will be high normal value should be during 120dBm 40dBm A Signal Noise Ratio SNR Note The limit value of SF12 is 20db the limit value of SF10 is 15db The closer it s from the limit value the worse the signal The above data is based on the basis of the gateway test if you use a node test the data is different 39 ...

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