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Acer G310 - Altos - 512 MB RAM, Service Manual

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VIII

Table of Contents

Reassemble the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Reassemble the System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Reassemble the DIMM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Reassemble the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Reassemble the CD-ROM, Floppy and HDD. . . . . . . . . . . . . . . . . . . . . . . . . .61

Chapter 4

Troubleshooting 

62

Bootblock Linitialization Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Bootblock Recovery Code Checkpoints  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
POST Code Checkpoints  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Beep Codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Chapter 5

Jumper and Connector Information 

68

Jumpers and Connectors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Front Panel I/O and LED   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Chapter 6

FRU (Field Replaceable Unit) List 

80

Altos G310 Exploded Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Appendix A

Model Definition and Configuration 

. . . . . . . . . . . . . .

 86

Appendix B

Test Compatible Components 

87

Windows NT4.0+SP6 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  88
Windows 2000 Advanced Server Environment Test . . . . . . . . . . . . . . . . . . . . .  90
Windows 2003 Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Linux RedHat 9.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
RatHat Linux Advanced 3.0 Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . . .98
NetWare 4.2 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Appendix C

Online Support Information 

102

 

Summary of Contents for G310 - Altos - 512 MB RAM

Page 1: ...Altos G310 Service Guide PART NO VD G31VF 001 PRINTED IN TAIWAN Service guide files and updates are available on the CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Altos G310 service guide Date Chapter Updates 2004 06 18 CH2 update the BIOS Screen Product Information on page 27 ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...n 33 PCI PnP Configuration 34 Boot Settings Configuration 35 Onboard Device Configuration 37 Event Log Configuration 38 Remote Access Configuration 40 System Health Monitoring 42 Power Management 43 Boot 44 Security Menu 46 Exit 47 Chapter 3 Disassemble and Replacement 48 General Information 49 Disassembly Flowchart 50 Standard Disassembly Procedure 51 Removing the Housing Cover 51 Removing the CD...

Page 7: ...ctor Information 68 Jumpers and Connectors 68 Front Panel I O and LED 74 Chapter 6 FRU Field Replaceable Unit List 80 Altos G310 Exploded Diagram 81 Part List 82 Appendix A Model Definition and Configuration 86 Appendix B Test Compatible Components 87 Windows NT4 0 SP6 Environment Test 88 Windows 2000 Advanced Server Environment Test 90 Windows 2003 Environment Test 92 Windows XP Environment Test ...

Page 8: ...erface 128 bit data interface Single Channel 64 bit data interface supported and memory with unbuffered ECC support Support for 256Mb 512Mb and 1Gb memory technologies 1 Up to 1 0 GB utilizing 256Mb technology 2 Up to 2 GB utilizing 512 Mb technology 3 Up to 4 GB utilizing 512 Mb technology Up to 4GB of capacity Up to 6 4GB s maximum b w PC3200 400 MHz to run 400 MHz memory at full speed requires ...

Page 9: ...ockets support four DDR 333 400 unbuffered ECC or Non ECC SDRAM modules AGP Slots One AGP 8X Slot IDE Interface E IDE Controller built in Intel ICH5R Canterwood South Bridge Two IDE Channels 2 Sereial ATA Ports Prodives up to 4 IDE devices in ICH5R Combined Mode or 6 IDE devices including two SATA devices in ICH5R Enhanced Mode One Parallel ATA Support Ultra DMA66 100 mode Diskette Drive Interface...

Page 10: ...jacks for LAN connectors One Parallel Port Connectivity Serial Port Two high speed NS PC87373 compatible UART with send receive 16 byte FIFO serial port USB Port Six USB ports support Universal HCI specification for USB 2 0 2 front 4 rear ...

Page 11: ...ort 3 CD ROM Volume Control 4 CD ROM Activity Indicator 5 FDD Eject Button 6 FDD Floppy Disc Drive 7 FDD Activity Indicator 8 Security Keylock 9 System Power Indicator 10 System Power Button 11 USB 2 0 Ports two 12 5 25 inch half height bays 13 CD ROM stop eject button ...

Page 12: ... 3 CD ROM Volume Control 4 CD ROM Activity Indicator 5 FDD Eject Button 6 FDD Floppy Disc Drive 7 FDD Activity Indicator 8 Security Keylock 9 System Power Indicator 10 System Power Button 11 USB 2 0 ports two 12 5 25 inch half height bays 13 CD ROM stop eject button ...

Page 13: ... 2 Keyboard Port 4 Parallel Printer Port 5 Serial Ports two 6 USB 2 0 Ports four 7 Gigabit LAN Port 10 100 1000 Mbps 8 AGP Add On Card actual ports vary by configuration 9 Side panel tool less screws top and bottom 10 System venitlation fan exhaust 11 Main power supply fan exhaust ...

Page 14: ...Chapter 1 7 Internal Components No Item 1 Power Supply Unit 2 System Fan 3 Mainboard 4 PCI Bus Slot 5 HDD Bays 6 3 5 Device Bay 7 5 25 Device Bay ...

Page 15: ...8 Altos G310 System Block Diagram R ...

Page 16: ...ont Panel Header J11 Buzzer Connector J3 PS 2 KBMS J4 Serial and Parallel Ports J5 Dual USB and RJ45 J6 Extend Interface J7 Power Port and12V Power Connector J9 Main Power Connector JP8 Clear CMOS JP9 I2C Feature Connector PCI1 2 3 PCI Slots EXT PCI 1 2 Extension PCI Slots PIDE 1 2 Primary IDE Connector Secondary IDE Connector SATA 1 2 S ATA Port SYSFAN1 2 FAN Connector U1 LAN Connector U12 Clock ...

Page 17: ...10 Altos G310 U23 BIOS U25 Mini BMC USB1 Front USB Connector USB2 Dual USB Connector Label Component Label Component ...

Page 18: ... processor in Flip Chip Pin Grid Array FC PGA Package Slot Socket 478 Speed Depends on CPU which is local configured Bus frequency FSB 400 533 800 MHz Voltage Processor voltage can be detected by the system without setting any jumper BIOS Item Specification BIOS code programmer AMI BIOS version V 8 0 BIOS ROM type Bulk mode flash ROM BIOS ROM size 512KB BIOS ROM package 32 pin PLCC package Support...

Page 19: ...k frequency Advanced Transfer Cache L2 Cache function control Enable disable by BIOS Setup L2 Cache scheme Fixed in write back VRD Function VRM specification Typical Voltage Power Source Maximum Output CPU VRD VRM 10 0 0 8375 1 6 volt 12 volt 91A System Memory Item Specification Onboard embedded memory size 0MB Memory socket number 4 sockets Supported memory size per socket 256MB 512MB 1024MB Supp...

Page 20: ... memory interleave with dynamic mode 1 Lowest 1 way memory interleave without dynamic mode LAN Interface Item Specification LAN controller Intel 82547GI LAN controller resident bus CSA Bus LAN port One RJ 45 on board J5 Function control Enable disable by BIOS Setup IDE Interface Item Specification IDE controller Built in Intel ICH5R Canterwood South Bridge IDE controller resident bus PCI bus Numbe...

Page 21: ... Memory Address Map Address Size Function 0000000 009FFFF 640 KB System Memory Onboard DRAM 00A0000 00BFFFF 128 KB Video RAM Reserved for Graphics Display Buffer Non Cacheable 00C0000 00CFFFF 32 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D0000 00D3FFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D4000 00D7FFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D80...

Page 22: ...o processor 0F8 0FF Math Co processor 0CF8 PCI Configuration Address Reg 0CFC PCI Configuration Data Reg 1F0 1F7 Fixed Hard Disk 278 27F Parallel Port 2 2F8 2FF Serial Port 2 378 37F Parallel Port 1 3B0 3BF Monochrome Display 3C0 3CF EGA VGA SVGA 3D0 3DF CGA VGA SVGA 3F0 3F7 Floppy Disk Controller 3F7 3FF Serial Port 1 IRQ Assignment Map Interrupt Channel Function IRQ0 Timer output 0 IRQ1 Keyboard...

Page 23: ... Others PCI Slot 1 P_REQ 1 P_GNT 1 D_AD17 From SB PCI Slot PCI Slot 2 P_REQ 2 P_GNT 2 D_AD18 From SB PCI Slot PCI Slot 3 P_REQ 3 P_GNT 3 D_AD19 From SB PCI Slot PCI Slot 4 P_REQ 4 P_GNT 4 D_AD20 From SB PCI Slot PCI Slot 5 P_REQ 5 P_GNT 5 D_AD21 From SB PCI Slot ...

Page 24: ...TANDBY mode for ATA standard interface Disable V sync to control the VESA DPMS monitor Resume method device activated keyboard for DOS keyboard mouse for Windows Resume recovery time 3 5 seconds Global Standby mode Global power management timer 1 60 minutes Hard disk drive goes into STANDBY mode for ATA standard interface Disable H sync and V sync signals to control the VESA DPMS monitor Resume re...

Page 25: ...ng Storage package 20 to 60 C Humidity Operating 20 80 RH non condensing Non operating unpacked 20 80 RH non condensing Non operating Storage package 20 90 RH non condensing Vibration Operating unpacked 5 16 2 Hz 0 38mm peak to peak 16 2 250 Hz 0 2G Non operating packed 5 27 1 Hz 0 60G 27 1 50 Hz 0 4mm peak to peak 50 500 Hz 2 0G ...

Page 26: ...two USB ports one LAN ports two serial port Slots 5 PCI slots 1AGP Slot Main board FS 1100A Drive bays 4 x 5 25 Switching power supply One standard 30W ATX12 Material Housing Metal base and top cover thickness 1 0mm bezel thickness 0 8mm Panel Plastic bezel thickness 3 0mm Indicators System Event Indicator Hard Disk Activity Indicator Power Indicator Power Supply Indicator Switch Power Switch ...

Page 27: ...ion fan status or redundant power supply status This feature is designed primarily for server supervisors and management information system MIS personnel to help them detect errors or potential trouble spots in their network servers through a single management station ASM consists of two major parts ASM Console a Windows based monitoring station that communicates with the ASM Agents ASM Agent s th...

Page 28: ...is Management Bus and Baseboard Management Controller Detailed description of each element listed below Intelligent Platform Management Interface IPMI IPMI is the specification for the management controller command sets including command sets for sensors event logs and sensor data record access as well as the specification for the data formats including sensor data records event log entries and FR...

Page 29: ...22 Altos G310 ...

Page 30: ... into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit...

Page 31: ... saves this information even when the power is turned off When the system is turned back on the system is configured with the values found in CMOS Configure such items as Hard drives diskette drives and peripherals Password protection from unauthorized use Power Management Features This Setup utility should be executed under the following conditions When changing the system configuration When a co...

Page 32: ...Control N A SMBIOS Version SMBIOS version of BIOS x x x System Time Use these items to set the correct time HH MM SS System Date Use these items to set the correct date mm dd yy Systeme Information Display the system information Press Enter for sub menu Product Information Display the product information Press Enter for sub menu ...

Page 33: ...imary IDE Channel Master Primary IDE Channel Slave Secondary IDE Channel Master Secondary IDE Channel Slave S ATA Port0 S ATA Port1 Shows device type if present Shows Not Detected if not present or not detected Hard Disk CDROM Not Detected Total Memory Shows total installed memory size Press Enter for sub menu xxxxMB DDR Memory Type Memory speed xxxxMHz Interleave Support The memory interleave mod...

Page 34: ...ce type if device is present Display None if device is not present PS 2 None None USB PS 2 USB None None Parameter Description Option DIMM1 Display Memory Size Memory Type if enabled xxxMB Memory DIMM2 Display Display Bank if the specific bank is disabled by BIOS Disabled Bank DIMM3 Disabled by BIOS Not installed DIMM4 Display Not Installed if not populated N A Parameter Description Option ...

Page 35: ...isplay the string that is stored in SMBIOS table Type 1 offset 08h 00000000000000000000 Baseboard ID Baseboard identification Display the string that is stored in SMBIOS table Type 2 Offset 05h Product It is flashed at factory and would be updated by SMBIOS update utility xxxxxxxxxx Baseboard Serial No Display the string that is stored in SMBIOS table Type 2 Offset 07h Serial Number It is flashed ...

Page 36: ...any incorrect value may cause the system to malfunction Press Enter to enter the submenu scree of the parameters shown in the screen below Item Parameter 1 Peripheral Configuration 2 IDE Configuration 3 Floppy Configuration 4 PCI PnP Configuratoin 5 Boot Settings Configuration 6 Onboard Device Configuration 7 Event Log Configuration 8 Remote Access Configuration 9 System Health Monitoring ...

Page 37: ... IRQ4 2E8 IRQ3 Serial Port B Address IRQ Serial port 2 address and IRQ interrupt request setting Disabled 2F 8 IRQ3 3E8 IRQ4 3E 8 IRQ4 Parallel Port Address Sets a logical base address for the parallel port Disabled 378 278 3BC Parallel Port Mode Sets the operation mode for the parallel port Normal Bi Directional EPP ECP Parallel Port IRQ Optional Default Safe Default IRQ5 IRQ7 ...

Page 38: ...bled disables IDE controller for P ATA and S ATA devices P ATA mode Combined Mode Uption Disabled S ATA Runing Enhanced Mode Default is Enabled if IDE Configuration is set to P ATA Mode When enabled S ATA device is configured in NATIVE mode and P ATA device is configured in LEGACY mode Enabled Disabled Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Third IDE Master F...

Page 39: ...de Select the hard disk drive translatoin method For drivers with more than 504MB the LBA mode is nec essary Disabled Auto Block Mode Auto The Data transfer from and to the device occurs multiple sectors at a time if the device supports it Disable The Data transfer from and to the device occurs one sector at a time Disabled Auto PIO Mode Select PIO Programmed Input Output Mode Mode 0 to 4 provide ...

Page 40: ...r disable the S M A R T Self Monitoring Analysis and Reporting Technology in the internal hard disk If Auto is selected the BIOS will enable the S M A R T if the driver supported Auto Disabled Enabled 32 bit Data Transfer Optimal Default Failsafe Default Disabled Enabled Parameter Description Option ...

Page 41: ...Chapter 2 Floppy Configuration The floppy configuration submenu displays the type of floppy drive installed in the server Parameter Description Option Floppy Drive A Floppy disk drive type 1 44 1 25MB None ...

Page 42: ...ices Parameter Description Option USB Function Enables the system s USB ports Enabled Disabled Legacy USB Support Enable this parameter when you intend to use a USB device and are using a non Plug and Play operating system such as DOS Disabled Auto PCI Slot 1 5 IRQ Refer ence Sets a parameter for the PCI buses Auto ...

Page 43: ...oot Disabled Displays normal POST messages Enabled Displayes OEM Logo instead of POST messages Enabled Disabled Hyper Threading Technology Enabled Enable CPU Hyper Threading for HT enabled processor s Disabled Disabled CPU Hyper Threading for HT enabled processor s Enabled Disabled Auto detect CPU Fre quency Default is Enabled Enabled Disabled CPU Frequency to Bus Ratio Grayed is On and Numlock LE...

Page 44: ... F1 to continue or F2 to enter BIOS setup Display below message and stop continuing the POST process when POST error occurred Enabled Disabled MPS 1 4 Support If you enable this item the system BIOS MP table will be compatible with MultiProcessor Specification version 1 4 Enabled Disabled Memory Test Allows BIOS to skip certain tests while booting Decreases the time needed to boot the system Enabl...

Page 45: ...on The onboard device configuration submenu displays the types of devices the system board can support Parameter Description Option OnBoard LAN Gigabit ethernet support Enabled Disabled OnBoard S ATA Serial ATA drive support Enabled Disabled ...

Page 46: ...Chapter 2 38 Event Log Configuration NOTE If there are any event logs recorded View Event Log and Mark All Events As Read will appear If no event recorded these two options will NOT appear ...

Page 47: ...f memory When this parameter is enabled single bit and multi bit memory errors will be recorded in the event log Enabled Disabled PCI Device Event Logging PCI Peripheral Component Interconnect is a 32 bit bus that supports a 64 bit extension for new processors such as Pentium processors It can run at clock speeds of 33 or 66 MHz When this parameter is enabled any PCI device error will be recorded ...

Page 48: ...bled Serial Serial Port Number Default is COM1 when remote access is set to Serial COM1 COM2 Serial Port Mode COM1 default is 115 2K COM2 default is 19 2K 115200 8 n 1 57600 8 n 1 19200 8 n 1 POST Boot Support Default is Disabled If Enabled system will keep redirection connection active after booting to OS If Disabled the connection will be deactivated Disabled Enabled Terminal Type Default is PC ...

Page 49: ...41 Chapter 2 Flow Control Selecting Hardware enables flow control of remote access None Hardware Parameter Description Option ...

Page 50: ...u can be changed Parameter Description Option CPU Temperature Current CPU temperature detected by the sensor on the board 58 C 136 F System Temperature Current board temperature detected by the sensor on the board 33 C 91 F CPU Fan Speed Current CPU Fan speed detected 2646RPM System Fan Speed Current System Fan speed detected 9121RPM Chassis Status Itemize the detail of each voltage ...

Page 51: ...e on AC Power Loss Defines the power state to resume to after a system shutdown that is due to an interruption in AC power When set to Last State the system will return to the active power state prior to shutdown When set to Stay Off the system remains off after power shutdown Last State Always On Off Power Button Mode When set to instant On Off the power button serves as a standard on off button ...

Page 52: ...y Specifies the boot sequence from the availablede vices Removeable Devices Hard Disk Drives Specifies the available hard disk drives boot sequence Only first drive could boot the system CD ROM Drive Removable Devices Specifies the available removable devices boot sequence Only first drive could boot the system Hard Drive ATAPI CDROM Drives Specifies the available CD ROM drives boot sequence Only ...

Page 53: ...e if the drive specified is not bootable Parameter Description 1st Boot Device Sets the device from which the system will first attempt to boot up 2nd Boot Device Sets the device from which the system will attempt to boot up when the first attempt failed 3rd Boot Device Sets the device from which the system will attempt to boot up when the first and second attempts failed ...

Page 54: ...ovide access to many of the features in the Setup utility If you highlight these items and press Enter a dialog box appears which lets you enter a password You can enter no more than six letters or numbers Press Enter after you have typed in the pass word A second dialog box asks you to retype the password for confirmation Press Enter after you have retyped it correctly The password is required at...

Page 55: ...hanges and Exit Exit system setup wiht saving the changes Discarding Changes and Exit Exit system setup without saving the changes Load Optimal Defaults Load Optimal Defaults Load Failsafe Defaults Load Failsafe Defaults Discard Changes Discard changes ...

Page 56: ...u need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Phillips screw driver and twizer NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Disassemble and Reassemble Chapter 3 ...

Page 57: ...eneral Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the power cable from the system ...

Page 58: ...Chapter 3 50 Disassembly Flowchart ...

Page 59: ...Housing Cover 1 Remove the two thumbscrews located at the rear end of the left panel 2 Slide the left panel rearward before detaching it from the chassis 3 Unlock the door with the key to release the side panel 4 Push the latch and open the front panel to more than a 45 degrees angle and move it away from the chassis Removing the CD ROM Floppy and HDD 1 Disconnect the CD ROM power cable and IDE ca...

Page 60: ... ROM 6 Detach the bracket from the floppy 7 Detach the bracket from the hard disk drive Removing the Cables 1 Disconnect the power cable from the mainboard 2 Disconnect the 12 voltage power cable from the mainboard 3 Disconnect the floppy IDE cable primary IDE cable and the secondary IDE cable from the headers ...

Page 61: ...ease the DIMM and take it away Removing the System Fan 1 Disconnect the system fan cable 2 Take the system fan from the chassis Removing the CPU 1 Disconnect the CPU fan cable from the mainboard 2 Depress the locking lever to release the heatsink 3 Take the heatsink module away from the mainboard ...

Page 62: ...r to the end Removing the Mainboard and Extension Board 1 Remove the nine screws to release the mainboard 2 Then gently to take the mainboard from the chassis 3 To separate the extension daughter board from the mainboard Removing the Power Supply 1 Removing the four screws located on the rear chassis 2 Take the power supply from the chassis ...

Page 63: ...release the lock switch cable 2 Then take the lock switch cable away 3 Remove the two screws to release the module 4 Take the module away from the chassis 5 Take the USB module away from the chassis 6 Remove the one screw to release the lock 7 Then take the lock away from the chassis ...

Page 64: ...on board from the bracket 9 Take the power button board from the bracket 10 Disconnect the intrusion alarm cable 11 Disconnect the cable from the power button board 12 Remove the two screws 13 Take the USB module away from the bracket 14 Disconnect the USB cable ...

Page 65: ...sure you have turned off the system and all peripherals connected to it Reassemble the Power Button and USB Modules 1 Reconnect the USB cable to the USB board 2 Place the USB board module to the bracket 3 Then secure the two screws to fasten it 4 Reconnect the power button cable to the power board 5 Reconnect the intrusion alarm cable 6 Place the power button module to the bracket 7 Secure the one...

Page 66: ...k module 9 Secure the one screw to fasten the lock 10 Place the USB module to the position 11 Place this module to this position 12 Secure the two screws to fasten the module 13 Place the lock switch cable on the position and secure the two screws to fasten it ...

Page 67: ... the Mainboard and Extension Board 1 Reconnect the extension daughter board to the mainboard 2 Aim at the I O shield position to place the mainboard with caution 3 Secure the nine screws to fasten the mainboard Reassemble the CPU 1 Lift up the lever to straight 2 Aim at the Pin 1 mark to place the CPU 3 Press down the lever to fasten the CPU ...

Page 68: ...fasten it 6 Reconnect the CPU fan cable to the position Reassemble the System Fan 1 Place the system fan to the chassis 2 Reconnect the system fan cable to the position Reassemble the DIMM 1 Insert the DIMM to the socket 2 And press the holding clips inward to lock the DIMM in place ...

Page 69: ... IDE cable to the mainboard 2 Reconnect the 12 voltage power cable to the mainboard 3 Reconnect the power cable to the mainboard Reassemble the CD ROM Floppy and HDD 1 Place the bracket to the hard disk drive 2 Aim at the screw position to place the bracket on CD ROM 3 Place the bracket to the floppy ...

Page 70: ...sition to insert the CD ROM 7 Reconnect the IDE cable and power cable to the hard disk drive 8 Reconnect the IDE cable and power cable to the floppy 9 Reconnect the IDE cable and power cable to the CD ROM 10 Attach the front panel to the chassis 11 Attach the side panel to the chassis 12 Secure the two screws to fasten the side panel ...

Page 71: ...63 Altos G310 ...

Page 72: ...4 62 This chapter provides troubleshooting information for the Altos G310 Bootblock Initialization Code Checkpoints Bootblock Recovery Code Checkpoints POST Code Checkpoints Beep Codes Troubleshooting Chapter 4 ...

Page 73: ...uted start memory refresh and do memory sizing in Bootblack code Do additional chipset initialization Re enable CACHE Verify that falt mode is enabled D4 Test base 512KB memory Adjust policies and cache first 8MB Set stack D5 Bootblock code is copied from ROM to lower system memory and control is given to it BIOS executes out of RAM D6 Both key sequence and OEM specific method is checked to determ...

Page 74: ...F Read error occured on media Jump back to checkpoint EB E9 or EA Determine informatoin about root directory of recovery media F0 Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 Start reading the recovery file cluster by cluster F5 Disable L1 cache FA Check the va...

Page 75: ...T test is being done on KBC Program the keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 C0 Early CPU Init Star Disable Cache Init Loal APIC C1 Set up boot strap processor Information C2 Set up boot strap processor for POST C5 Enumerate and set up application processors C6 Re enable cache for boot strap processor C7 Early CPU lnit Exit 0A Initializes the ...

Page 76: ...VRam 84 Log errors encountered during POST 85 Display errors to the user and gets the user response for error 87 Execute BIOS setup if needed requested 8C Late POST initializations of system management interrupt 8D Build ACPI tables if ACPI is supported 8E Program the peripheral parameters Enable Disable NMI as selected 90 Late POST initializations of system management interrupt A0 Check boot pass...

Page 77: ...Description 1 Memory refresh timer error 2 Parity error 3 Main memory read write test error 4 Mainboard timer not operational 5 Processor error 6 Keyboard controller BAT test error 7 General exception error 8 Display memory error 9 ROM checksum error 10 CMOS shutdown register read write error 11 Cache memory bad ...

Page 78: ...location of the jumpers and connectors on the main board Connector Jumper Label Description AGP1 AGP Slot BAT1 Battery CPUFAN CPU Fan Connector DIMM 1 2 3 4 DIMM Port FDD1 Floppy Connector J10 Front Panel Header J11 Buzzer Connector Jumper and Connector Information Chapter 5 ...

Page 79: ...e Connector PCI 1 2 3 PCI Slot EXT PCI 1 2 Extention PCI Slots PIDE 1 2 Primary IDE Connector Secondary IDE Connector SATA1 2 S ATA Ports SYSFAN 1 2 System FAN Connector U1 LAN Connector U12 Clock Generator U14 478pin CPU Slot U15 875P Chipset U20 ICH5R Chipset U22 I O Controller U23 BIOS U25 Mini BMC USB1 Front USB Connector USB2 Dual USB Connector Connector Jumper Label Description ...

Page 80: ...N 4 DATA BUS 3 18 GND 5 DATA BUS 4 19 GND 6 DATA BUS 5 20 GND 7 DATA BUS 6 21 GND 8 DATA BUS 7 22 GND 9 DATA BUS 8 23 GND 10 ACK 24 GND 11 BUSY 25 GND 12 PAPER EMPTY 26 27 GND 13 SELECT G1 GND 14 PAUTOFD G2 GND CN2 Pin No Pin Description Pin No Pin Description 1 NDCDA 7 NRTSA 2 NSINA 8 NCTSA 3 NSOUTA 9 NRIA 4 NDTRA 10 GND 5 GND 11 GND 6 NDSRA ...

Page 81: ...SATA_TXN0 8 NC 4 GND 9 NC 5 SATA_RXN0 J3 Pin No Pin Description Pin No Pin Description 1 KBDATA 10 POWER 2 NC 11 MSCLK 3 GND 12 NC 4 POWER 13 GND 5 KBCLK 14 GND 6 NC 15 GND 7 MSDATA 16 GND 8 NC 17 GND 9 GND CN21 SATA 1 2 3 4 5 6 7 8 9 T1 T2 T3 T4 T5 B1 B2 B4 B3 B5 B6 T6 J3 CON_PS2_2 MH1106 D6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 ...

Page 82: ...Description 1 5V_DUAL_BACK 6 USB DATA BUS 2 USB DATA BUS 7 USB DATA BUS 3 USB DATA BUS 8 GND 4 GND 9 GND 5 5V_DUAL_BACK 10 GND Pin No Pin Description Pin No Pin Description 1 USB PWR 15 GND 2 USBP2N 16 GND 3 USBP2P_R 17 3 3V 4 GND 18 LINK_LEDJ UB11123 8B0 USB2 UB1112C 81 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 83: ...R 19 3 3V 6 USBP3N_R 20 ACTIVE_LEDJ 7 USBP3N_R 21 GND 8 GND 22 GND 9 LTDP_8100 23 GND 10 LTDN_8100 24 GND 11 LRDP_8100 25 GND 12 NC 26 GND 13 NC 27 28 GND 14 LRDN_8100 29 30 GND Pin No Pin Description Pin No Pin Description ...

Page 84: ... Cathode 10 System Fault LED_C System Fault LED Cathode 11 Power Switch Power Switch 12 NIC 1 Activity LED_A NIC Activity LED Anode 13 Power Switch GND Power Switch GND 14 NIC 1 Activity LED_C NIC Activity LED Cathode 15 Reset Switch Reset Switch 16 SMB_SDA SMBus SDA 17 Reset Switch GND Reset Switch GND 18 SMB_SCL SMBus SCL 19 ACPI Sleep Switch ACPI Sleep Switch 20 Chassis Intrusion Chassis Intrus...

Page 85: ...aded Some CPU fault DIMM killed memory reduction Amber Blink 1Hz with at 50 duty cycle Non critical alarm Redundant FAN failure Non critical temperature and voltage Amber ON Critical alarm Critical Power Modules Failure Voltage Power Supply Critical Temperature and voltage ALL OFF System not Ready Post error NMI event CPU or terminator missing HDD LED Green Blink Hard Disk Drive Access OFF No Acce...

Page 86: ...0 1 2 VBUS Front Panel USB power port 0 1 3 D Front Panel USB Port 0 Negative signal 4 D Front Panel USB Port 1 Negative signal 5 D Front Panel USB Port 0 Positive signal 6 D Front Panel USB Port 1 Positive signal 7 GND Ground pin 8 GND Ground pin 9 Key No Pin 10 Overcurrent Front Panel USB Overcurrent signal port 0 1 ...

Page 87: ...ND 5 Device data 6 25 I O READ 6 Device data 9 26 GND 7 Device data 5 27 I O RDY 8 Device data 10 28 Pull down for always master 9 Device data 4 29 IDE ACK 10 Device data 11 30 GND 11 Device data 3 31 IRQ14 12 Device data 12 32 NC 13 Device data 2 33 Device address 1 14 Device data 13 34 NC 15 Device data 1 35 Device address 0 16 Device data 14 36 Device address 2 17 Device data 0 37 Device chip s...

Page 88: ...8 WP 12 DSB 29 GND 13 GND 30 RDATA 14 DSA 31 GND 15 GND 32 HEAD 16 MOB 33 GND 17 GND 34 DSKCHG CPU FAN Setting Pin No Pin Define 1 GND 2 FANPOWER 12V 3 LM85 TACH1 SYSFAN1 Setting Pin No Pin Define 1 GND 2 FANPOWER 12V 3 LM85 TACH3 HL0717N P4 HL2X17 A N5 FDD1 1 3 4 2 6 7 8 9 11 10 12 13 14 16 15 17 18 19 20 22 24 26 28 30 32 34 21 23 25 27 29 31 33 CPUFAN HF08030 P1 HF08030 P1 1 1 2 2 3 3 SYSFAN1 H...

Page 89: ...LR CMOS SYSFAN2 Setting Pin No Pin Define 1 GND 2 FANPOWER 12V 3 LM85 TACH2 JP9 Setting Pin No Pin Define 1 GND 2 IPMI_SCL 3 IPMI_SDA 4 TRIS J8 Setting Pin No Pin Define 1 NORMAL 2 CLEAR 3 GND SYSFAN2 HF08030 P1 HF08030 P1 1 1 2 2 3 3 HB24041 JP9 HB4 1 1 2 2 3 3 4 4 ...

Page 90: ...ervice Guide For Acer AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or r...

Page 91: ...81 Altos G310 Exploded Diagram ...

Page 92: ...ard TBD 55 G31VF 003 Cable FDD Cable 34PIN 2CON FDD Cable 50 G31VF 001 HDD IDE Cable 40PIN Short HDD Cable 50 G31VF 002 ODD IDE Cable 40PIN LONG CD Cable 50 G31VF 003 Audio Cable 10PIN 2CON Audio Cable 50 G31VF 004 USB Cable 10PIN 2CON USB Cable 50 G31VF 005 Reset Cable Reset switch reset switch holder 50 G31VF 006 LED Power Button Cable W Bracket Power HDD LED Cable 50 G31VF 007 ...

Page 93: ... 2H 150MM Foxconn 50 G31VF 010 Case Cover Bracket Assemble Right Cover Left Bracket Door Sub Assy 60 G31VF 001 Front Bezel W ODD Door 5 25 Empty Cover Power Button Front Bezel Assy 60 G31VF 002 5 25 Empty Cover 5 25 Door 42 G31VF 001 FDD Button FDD Button 42 V02VF 703 I O Shield I O Shield 33 G31VF 001 I O Bracket Slot Cover 33 G31VF 002 Picture Partname Description Aecr No ...

Page 94: ...33 V02VF 705 HDD Holder Assy Right Right HDD Rail Assy 42 V02VF 708 HDD Holder Assy Left Left HDD Rail Assy 42 V02VF 709 Lock W Bracket TBD 42 G31VF 003 Foot Stand Rubber Foot Foot 47 V02VF 701 CD ROM Drive CD ROM DRive 52x MSI MS 8152 Black DRV CD ROM 52X MS 8152MSI Black KD 052B 003 FDD Floppy Disk Drive FDD 1 44MB Panasonic TBD TBD Mainboard MB FS 1100A For Altos G310 MB FS 1100A For Altos G310...

Page 95: ...85 Altos G310 Power Supply 300W W PFC ATX12V FSP300 60PLN Power Supply 300W W PFC ATX12V FSP300 60PLN PY 30008 003 Picture Partname Description Aecr No ...

Page 96: ... Brand Name Acer 3 Description Intel P4 processor with hyper threading technology a North Bridge Intel 875P b South Bridge ICH5R c Super I O Controller NS PC87373 4 Model No Altos G310 5 Product Name Acer Altos G310 Model Definition and Configuration Appendix A ...

Page 97: ...B 87 This computer s compatibility is a test plan released by Wistron Internal Testing Department Once the final report is available this chapter will be revised accordingly Test Compatible Components Appendix B ...

Page 98: ... 5 256MB PC3200 DDR unbuffered Infineon 32x8x9 CL3 1 25 HYB25D256800CT 5 ATA Hard drive 160GB ATA 7200RPM Seagate Cuda VI Alpine 80GB ATA 7200RPM Seagate Cuda VI Alpine SATA Hard drive 160GB SATA 7200RPM Seagate Alpine 8MB 80GB SATA 7200RPM Seagate Alpine 8MB 160GB SATA 7200RPM HGST Vancourver III HDS722516VLSA80 MLC71474 80GB SATA 7200RPM HGST Vancourver III HDS722580VLSA80 MLC71474 200GB SATA 72...

Page 99: ...ulti 4x DVD Super Multi HLDS DVD Super Multi GSA 4040B Black color CD RW 52x CD RW HLDS 52X 24X 52X CD RW GCE 8525B Black color CD ROM 52x 48x CD ROM MSI 52X CD ROM MS 8152 Black color USB Device USB Keyboard Chicony KUP0355 USB Mouse Logitec UV69 SCSI Tape drive Tapeware s w HP Q1556A TapeWare 7 for HP tape drives only DAT72 36 72GB internal HP DAT72 DDS Gen 5 36 72GB internal half height interfa...

Page 100: ...CT 5 256MB PC3200 DDR unbuffered Infineon 32x8x9 CL3 1 25 HYB25D256800CT 5 ATA Hard drive 160GB ATA 7200RPM Seagate Cuda VI Alpine 80GB ATA 7200RPM Seagate Cuda VI Alpine SATA Hard drive 160GB SATA 7200RPM Seagate Alpine 8MB 80GB SATA 7200RPM Seagate Alpine 8MB 160GB SATA 7200RPM HGST Vancourver III HDS722516VLSA80 MLC71474 80GB SATA 7200RPM HGST Vancourver III HDS722580VLSA80 MLC71474 200GB SATA ...

Page 101: ...ti 4x DVD Super Multi HLDS DVD Super Multi GSA 4040B Black color CD RW 52x CD RW HLDS 52X 24X 52X CD RW GCE 8525B Black color CD ROM 52x 48x CD ROM MSI 52X CD ROM MS 8152 Black color USB Device USB Keyboard Chicony KUP0355 USB Mouse Logitec UV69 SCSI Tape drive Tapeware s w HP Q1556A TapeWare 7 for HP tape drives only DAT72 36 72GB internal HP DAT72 DDS Gen 5 36 72GB internal half height interface...

Page 102: ...6800CT 5 256MB PC3200 DDR unbuffered Infineon 32x8x9 CL3 1 25 HYB25D256800CT 5 ATA Hard drive 160GB ATA 7200RPM Seagate Cuda VI Alpine 80GB ATA 7200RPM Seagate Cuda VI Alpine SATA Hard drive 160GB SATA 7200RPM Seagate Alpine 8MB 80GB SATA 7200RPM Seagate Alpine 8MB 160GB SATA 7200RPM HGST Vancourver III HDS722516VLSA80 MLC71474 80GB SATA 7200RPM HGST Vancourver III HDS722580VLSA80 MLC71474 200GB S...

Page 103: ...ti 4x DVD Super Multi HLDS DVD Super Multi GSA 4040B Black color CD RW 52x CD RW HLDS 52X 24X 52X CD RW GCE 8525B Black color CD ROM 52x 48x CD ROM MSI 52X CD ROM MS 8152 Black color USB Device USB Keyboard Chicony KUP0355 USB Mouse Logitec UV69 SCSI Tape drive Tapeware s w HP Q1556A TapeWare 7 for HP tape drives only DAT72 36 72GB internal HP DAT72 DDS Gen 5 36 72GB internal half height interface...

Page 104: ...56MB PC3200 DDR unbuffered Infineon 32x8x9 CL3 1 25 HYB25D256800CT 5 ATA Hard drive 160GB ATA 7200RPM Seagate Cuda VI Alpine 80GB ATA 7200RPM Seagate Cuda VI Alpine SATA Hard drive 160GB SATA 7200RPM Seagate Alpine 8MB 80GB SATA 7200RPM Seagate Alpine 8MB 160GB SATA 7200RPM HGST Vancourver III HDS722516VLSA80 MLC71474 80GB SATA 7200RPM HGST Vancourver III HDS722580VLSA80 MLC71474 200GB SATA 7200RP...

Page 105: ...ti 4x DVD Super Multi HLDS DVD Super Multi GSA 4040B Black color CD RW 52x CD RW HLDS 52X 24X 52X CD RW GCE 8525B Black color CD ROM 52x 48x CD ROM MSI 52X CD ROM MS 8152 Black color USB Device USB Keyboard Chicony KUP0355 USB Mouse Logitec UV69 SCSI Tape drive Tapeware s w HP Q1556A TapeWare 7 for HP tape drives only DAT72 36 72GB internal HP DAT72 DDS Gen 5 36 72GB internal half height interface...

Page 106: ... 256MB PC3200 DDR unbuffered Infineon 32x8x9 CL3 1 25 HYB25D256800CT 5 ATA Hard drive 160GB ATA 7200RPM Seagate Cuda VI Alpine 80GB ATA 7200RPM Seagate Cuda VI Alpine SATA Hard drive 160GB SATA 7200RPM Seagate Alpine 8MB 80GB SATA 7200RPM Seagate Alpine 8MB 160GB SATA 7200RPM HGST Vancourver III HDS722516VLSA80 MLC71474 80GB SATA 7200RPM HGST Vancourver III HDS722580VLSA80 MLC71474 200GB SATA 7200...

Page 107: ...ti 4x DVD Super Multi HLDS DVD Super Multi GSA 4040B Black color CD RW 52x CD RW HLDS 52X 24X 52X CD RW GCE 8525B Black color CD ROM 52x 48x CD ROM MSI 52X CD ROM MS 8152 Black color USB Device USB Keyboard Chicony KUP0355 USB Mouse Logitec UV69 SCSI Tape drive Tapeware s w HP Q1556A TapeWare 7 for HP tape drives only DAT72 36 72GB internal HP DAT72 DDS Gen 5 36 72GB internal half height interface...

Page 108: ...0CT 5 256MB PC3200 DDR unbuffered Infineon 32x8x9 CL3 1 25 HYB25D256800CT 5 ATA Hard drive 160GB ATA 7200RPM Seagate Cuda VI Alpine 80GB ATA 7200RPM Seagate Cuda VI Alpine SATA Hard drive 160GB SATA 7200RPM Seagate Alpine 8MB 80GB SATA 7200RPM Seagate Alpine 8MB 160GB SATA 7200RPM HGST Vancourver III HDS722516VLSA80 MLC71474 80GB SATA 7200RPM HGST Vancourver III HDS722580VLSA80 MLC71474 200GB SATA...

Page 109: ...ti 4x DVD Super Multi HLDS DVD Super Multi GSA 4040B Black color CD RW 52x CD RW HLDS 52X 24X 52X CD RW GCE 8525B Black color CD ROM 52x 48x CD ROM MSI 52X CD ROM MS 8152 Black color USB Device USB Keyboard Chicony KUP0355 USB Mouse Logitec UV69 SCSI Tape drive Tapeware s w HP Q1556A TapeWare 7 for HP tape drives only DAT72 36 72GB internal HP DAT72 DDS Gen 5 36 72GB internal half height interface...

Page 110: ...256MB PC3200 DDR unbuffered Infineon 32x8x9 CL3 1 25 HYB25D256800CT 5 ATA Hard drive 160GB ATA 7200RPM Seagate Cuda VI Alpine 80GB ATA 7200RPM Seagate Cuda VI Alpine SATA Hard drive 160GB SATA 7200RPM Seagate Alpine 8MB 80GB SATA 7200RPM Seagate Alpine 8MB 160GB SATA 7200RPM HGST Vancourver III HDS722516VLSA80 MLC71474 80GB SATA 7200RPM HGST Vancourver III HDS722580VLSA80 MLC71474 200GB SATA 7200R...

Page 111: ...ti 4x DVD Super Multi HLDS DVD Super Multi GSA 4040B Black color CD RW 52x CD RW HLDS 52X 24X 52X CD RW GCE 8525B Black color CD ROM 52x 48x CD ROM MSI 52X CD ROM MS 8152 Black color USB Device USB Keyboard Chicony KUP0355 USB Mouse Logitec UV69 SCSI Tape drive Tapeware s w HP Q1556A TapeWare 7 for HP tape drives only DAT72 36 72GB internal HP DAT72 DDS Gen 5 36 72GB internal half height interface...

Page 112: ...tebook Desktop and Server models including Service guides User s manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International T...

Page 113: ...103 Appendix C ...

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