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17

English

DVI/HDMI Mode (Optional)

Problem

LED status

Remedy

No picture visible

Blue

Using the OSD menu, adjust brightness and 
contrast to maximum or reset to their default 
settings.

Off

Check the power switch.

Check if the AC power cord is properly 
connected to the monitor.

Blinking Blue

Check if the video signal cable is properly 
connected at the back of monitor.

Check if the computer system is switched on 
and in power saving/standby mode.

Summary of Contents for G227HQL

Page 1: ...Acer LCD Monitor User Guide ...

Page 2: ... provided below The serial number and model number are recorded on the label affixed to your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise witho...

Page 3: ...y find slightly uneven brightness on the screen depending on the desktop pattern you use The LCD screen has 99 99 or more effective pixels It may include blemishes of 0 01 or less such as a missing pixel or pixel lit all the time Due to the nature of the LCD screen an afterimage of the previous screen may remain after switching the image when the same image is displayed for hours In this case the ...

Page 4: ...cing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liqu...

Page 5: ... cord set If you need to replace the power cord set make sure that the new power cord meets the following requirements detachable type UL listed CSA certified type SPT 2 rated 7 A 125 V minimum VDE approved or its equivalent 4 6 meters 15 feet maximum length Product servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or...

Page 6: ...mation Acer is strongly committed to environmental protection and views recycling in the form of salvaging and disposal of used equipment as one of the company s top priorities in minimizing the burden placed on the environment We at Acer are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact...

Page 7: ...factors greatly increase the risk of physical injury Incorrect computer usage may lead to carpal tunnel syndrome tendonitis tenosynovitis or other musculoskeletal disorders The following symptoms may appear in the hands wrists arms shoulders neck or back numbness or a burning or tingling sensation aching soreness or tenderness pain swelling or throbbing stiffness or tightness coldness or weakness ...

Page 8: ...ss and or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of car...

Page 9: ...which this declaration refers conforms to the relevant standard or other standardizing documents EN55022 2006 A1 2007 Class B EN55024 2010 EN 61000 3 2 2006 A1 2009 A2 2009 Class D EN61000 3 3 2008 EN60950 1 2006 A11 2009 A1 2010 A12 2011 EN50581 2012 We hereby declare above product is in compliance with the essential requirements and other relevant provisions of EMC Directive 2004 108 EC Low Volt...

Page 10: ...hich this declaration refers conforms to the relevant standard or other standardizing documents EN55022 2006 A1 2007 Class B EN55024 2010 EN 61000 3 2 2006 A1 2009 A2 2009 Class D EN61000 3 3 2008 EN60950 1 2006 A11 2009 A1 2010 A12 2011 EN50581 2012 We hereby declare above product is in compliance with the essential requirements and other relevant provisions of EMC Directive 2004 108 EC Low Volta...

Page 11: ...Product LCD Monitor Model Number G227HQL SKU Number G227HQL xxxxxx x 0 9 a z A Z or Blank Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West San Carlos Street Suite 1500 San Jose CA 95110 U S A Contact Person Acer Representative Phone No 254 298 4000 Fax No 254 298 4147 Federal Communications Commission Declaration of Conformity Acer America Corporation 333 We...

Page 12: ...sponsible for this declaration Product LCD Monitor Model Number G237HL SKU Number G237HL xxxxxx x 0 9 a z A Z or Blank Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West San Carlos Street Suite 1500 San Jose CA 95110 U S A Contact Person Acer Representative Phone No 254 298 4000 Fax No 254 298 4147 Federal Communications Commission Declaration of Conformity Ac...

Page 13: ...on viii Developing good work habits viii Declaration of Conformity ix Federal Communications Commission Declaration of Conformity xi Unpacking 1 Attaching the base for selected models 2 Screen position adjustment 3 Connecting the adapter and AC Power cord 3 Power saving 3 Display Data Channel DDC 4 Connector pin assignment 4 15 pin color display signal cable 4 24 pin color display signal cable 4 1...

Page 14: ...English Setting Menu 14 Information Menu 15 Troubleshooting 16 VGA Mode 16 DVI HDMI Mode Optional 17 ...

Page 15: ...ent when you unpack the box and save the packing materials in case you need to ship or transport the monitor in the future LCD monitor Quick start guide MHL cable Optional D sub cable HDMI cable Optional AC Power cord DVI cable Optional AC Adapter Audio cable Optional ...

Page 16: ...rning the white screw using the integrated tab or a suitable coin for selected models Note Remove the monitor and monitor base from its packaging Carefully place the monitor face down on a stable surface use a cloth to avoid scratching the screen Note Take care when performing the installation to avoid injuring yourself In order to prevent damage to the monitor do not lift the monitor by its base ...

Page 17: ...nd plug the other end into an AC outlet For units using 120 V AC Use a UL listed cord set type SVT wire and plug rated 10 A 125 V For units using 220 240 V AC Use a cord set consisting of H05VV F cord and plug rated 10 A 250 V The cord set should have the appropriate safety approvals for the country in which the equipment will be installed Power saving The monitor will be switched to power saving ...

Page 18: ... PIN No Description PIN No Description 1 Red 9 5 V 2 Green 10 Logic ground 3 Blue 11 Monitor ground 4 Monitor ground 12 DDC serial data 5 DDC return 13 H sync 6 R ground 14 V sync 7 G ground 15 DDC serial clock 8 B ground 24 pin color display signal cable 1 5 6 10 11 15 PIN No Description PIN No Description 1 TMDS data 2 13 NC 2 TMDS data 2 14 5 V power 3 TMDS data 2 4 shield 15 DVI detect 4 NC 16...

Page 19: ...ld 6 TMDS Data1 7 TMDS Data0 8 TMDS Data0 Shield 9 TMDS Data0 10 TMDS Clock 11 TMDS Clock Shield 12 TMDS Clock 13 CEC 14 Reserved N C on device 15 SCL 16 SDA 17 DDC CEC Ground 18 5V Power 19 Hot Plug Detect PIN No Description PIN No Description 7 MHL 9 MHL 18 VBUS 19 CBUS 5 GND 11 GND 17 GND Only for MHL models 11 13 15 17 19 9 7 5 3 1 2 6 4 8 10 1412 16 18 ...

Page 20: ...0x1024 60 Hz 13 VESA 1280x720 60 Hz 14 WXGA 1280x800 60 Hz 15 1360x768 60 Hz 16 WXGA 1440x900 60 Hz 17 WSXGA 1680x1050 60 Hz 18 UXGA 1600x1200 60 Hz 19 VESA 1920x1080 60 Hz Only for MHL_Model No Resolution 1 640x480p 60 Hz 2 720x480p 60 Hz 3 720x576p 50 Hz 4 800x600p 60 Hz 5 1024x768p 60 Hz 6 1280x720p 60 Hz 7 1280x720p 50 Hz 8 1920x1080i 60 Hz No Resolution 9 1920x1080i 50 Hz 10 1920x1080p 30 Hz ...

Page 21: ...l only HDMI Input Model a Make sure both the monitor and computer are powered OFF b Connect the HDMI cable to the computer 2 Connect the adapter a Connect the AC cord to the adapter b Connect one end of the adapter to the monitor and the other end to a properly grounded AC outlet 3 Turn on the monitor and computer Turn on the monitor first then the computer This sequence is very important 4 If the...

Page 22: ...ontent on the monitor provided the output display and audio formats are supported by the portable device When the portable device is in standby mode the monitor will show a black screen or turn to standby mode depending on the portable device s output signal Due to the difference in size and resolution between the monitor and the portable device you may find the display quality not as crisp as it ...

Page 23: ...tings of the current function 3 Menu Enter button Press to view the OSD menu Press it again to enter a selection in the OSD menu 4 Auto Exit button When the OSD menu is active press this button to exit the OSD menu When the OSD menu is inactive press this button for two seconds to activate the Auto Adjustment function and the monitor will automatically optimize the display position focus and clock...

Page 24: ...t and access the scenario modes Auto Press the Auto button to activate the Auto Adjustment function and the monitor will automatically optimize the display position focus and clock of your display Menu Press the Menu button to activate the OSD menu Volume Press the Volume button to adjust volume Optional only Audio Input Model Input Press the Input button to select from different video sources tha...

Page 25: ...n and exit Acer eColor Management Features and benefits Icon Mode type Description User mode User defined Settings can be fine tuned to suit any situation ECO mode Adjusts the settings to reduce power consumption Standard mode Default settings Reflects native display capability Graphic mode Enhances colors and emphasizes fine detail Pictures and photographs appear in vibrant colors with sharp deta...

Page 26: ...justing the picture quality 1 Press the Menu button to bring up the OSD menu 2 Press the button to select Picture and press the Menu button to enter the Picture menu The following options are available in the Picture menu Acer ecolor Management Brightness Contrast H Position V Position Focus Clock Colour Temp and Auto Config 3 Press the button to scroll through the Picture options and press the Me...

Page 27: ...meout 10 1 Press the Menu button to bring up the OSD menu 2 Press the button to select OSD and press the Menu button to enter the OSD menu 3 To adjust the OSD H Position V Position press the Menu button to enter its sub menu 4 Press the button to to adjust the target position and press the Auto button to confirm ...

Page 28: ... Press the Menu button to bring up the OSD menu 2 Press the button to select Setting and press the Menu button to enter the Setting menu The following options are available in the Setting menu Wide Mode DDC CI ACM Input Language and Reset 3 Press the button to scroll through the Setting options and press the Menu button to enter its sub menu 4 Press the button to adjust select the setting and pres...

Page 29: ...ys the basic information of the LCD monitor Information S N ETRLA00803104000502400 1920x1080 H 68KHz V 60Hz VGA Input 1 Press the Menu button to bring up the OSD menu 2 To view the basic information of the LCD monitor press the button to select Information ...

Page 30: ...of monitor Check if the computer system is switched on and in power saving standby mode Unstable picture Blue Check if the specification of graphics adapter and monitor is in compliance which may be causing the input signal frequency mismatch Abnormal picture Image is missing off center too large or too small on the screen Blue Using the OSD menu adjust focus clock H position and V position with n...

Page 31: ...ss and contrast to maximum or reset to their default settings Off Check the power switch Check if the AC power cord is properly connected to the monitor Blinking Blue Check if the video signal cable is properly connected at the back of monitor Check if the computer system is switched on and in power saving standby mode ...

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