Acer Ferrari 3400 Service Manual Download

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Chapter 4

NOTE:

If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 77.

Modem/LAN-Related Symptoms

Symptom / Error

Action in Sequence

Internal modem does not work correctly.

Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board

Internal LAN does not work correctly

Lan cable
Driver
Main board

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Summary of Contents for Ferrari 3400

Page 1: ...Acer Ferrari 3400 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Ferrari 3400 service guide Date Chapter Updates justmanuals com ...

Page 3: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Servic...

Page 5: ...VI ...

Page 6: ...3 Main 34 Advanced 36 Security 37 Boot 41 Exit 42 BIOS Flash Utility 43 Chapter 3 Machine Disassembly and Replacement 45 General Information 46 Before You Begin 46 Disassembly Procedure Flowchart 47 Removing the Battery Pack 50 Removing the Optical Module HDD Module Wireless Lan Card and LCD module 51 Removing the Optical Module 51 Removing the HDD Module 51 Removing the Wireless LAN Card 51 Remov...

Page 7: ...x of Error Messages 66 POST Codes 68 Index of Symptom to FRU Error Message 72 Intermittent Problems 76 Undetermined Problems 77 How to Build NAPP Master Hard Disc Drive 78 CD to Disk Recovery 78 Disk to Disk Recovery 81 Chapter 5 Jumper and Connector Locations 85 Top View 85 Bottom View 86 Chapter 6 FRU Field Replaceable Unit List 87 Exploded Diagram 88 Appendix A Model Definition and Configuratio...

Page 8: ...imultaneous LCD and CRT display support T S video for output to a television or display device that supports S video input T Automatic LCD dim feature that automatically decides the best settings for your display and conserves power T DualViewTM Multimedia T AC 97 stereo audio T Built in dual speakers T Built in microphone T High speed optical drive T Built in slot loading optical drive DVD Super ...

Page 9: ... type II slot T One RJ 11 jack for 56Kbps fax modem T One RJ 45 jack for LAN T One DC in jack for AC adapter T One ECP EPP compliant 25 pin parallel port T One external 15 pin VGA port T One speaker headphone line out jack T One audio line in jack T One microphone in jack T Four USB 2 0 ports T One IEEE 1394 port T One S video NTSC PAL output port T 4 in 1 Card Reader Manufacture optional T FIR Fa...

Page 10: ...Chapter 1 3 System Block Diagram justmanuals com ...

Page 11: ...11 Optical drive connector 3 CRT 12 Keyboard connector 4 Printer port 13 Main battery connector 5 EazyPort connector 14 FIR 6 RJ45 15 HDD connector 7 RJ11 16 PCMCIA slot 8 Power jack 17 IEEE 1394 port 9 LCD connector 18 Four USB ports 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 ...

Page 12: ...Chapter 1 5 Bottom View 1 Line in connector 2 Microphone in connector 3 Line out connector 4 Mini PCI connector 5 DIMM socket 1 2 3 4 5 justmanuals com ...

Page 13: ...r button serves as a 4 way scroll button 5 Palmrest Comfortable support area for your hands when you use the computer 6 Keyboard Inputs data into your computer 7 Status indicators LEDs light emitting diode that turn on and off to show the status of the computer its functions and components 8 Microphone Internal microphone for sound recording 9 Launch keys Special keys for launching Internet browse...

Page 14: ...cator Displays activity of 4 in 1 memory reader 4 Infrared port Interfaces with infrared devices e g infra red printer IR aware computer 5 Bluetooth button Starts Bluetooth functionality 6 Bluetooth indicator Indicates that optional Bluetooth is enabled 7 InviLink button Enables or disables wireless connectivity 8 InviLink indicator Indicates status of wireless communication 9 Latch Latch for open...

Page 15: ...394 devices 3 PC Card slot The slot supports a standard Type II CardBus PC Card 4 PC Card eject button Ejects the PC Card from the slot 5 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 6 Microphone jack Accepts input from external microphone 7 Headphone Speaker Line out jack Connects to headphones or other line out audio devices speakers ...

Page 16: ...tical drive 2 Optical disc access indicator LED that indicates when an optical disc is being read or written 3 Optical drive eject button Press the eject button to remove a disc from the optical drive 4 Optical drive emergency eject hole Used to eject an optical disc when the computer is turned off 5 Power jack Connects to an AC adapter justmanuals com ...

Page 17: ...10 100 based network 3 Parallel port Connects to a parallel device e g parallel printer 4 External display port Connects to a display device e g external monitor LCD projector 5 S video Connects t a television or display device with S video input 6 Security keylock Connects to a Kensington compatible computer security lock ...

Page 18: ...ini PCI cards 5 Hard disk protector Protects the hard disk from accidental bumps and vibration 6 Hard disk bay Houses the computer s hard disk secured by a screw 7 Memory compartment Houses th computer s main memory 8 Cooling fan Helps keep the computer cool Note Don t cover or obstruct the opening of the fan 9 Personal identification slot Insert a business card or similar sized indentification ca...

Page 19: ...ndicators are visible even when the display is closed Icon Function Description Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Media Activity Lights when the disc or optical drive is activated Power Lights gree when the power is on and orange when the computer is in standby mode Battery Lights orange when the battery is charging ...

Page 20: ...y Description Caps Lock When Caps Lock is on all alphabetic characters are typed in uppercase Toggle on and off by pressing the Caps Lock key on the left of the keyboard Num lock Fn F11 When Num Lock is on the embedded numeric keypad can be used Toggle on and off by pressing the Fn F11 keys simultaneously Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press...

Page 21: ...fy the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold j while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manne...

Page 22: ...ey Start button Combinations with this key perform special functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j Windows logo key M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click justmanuals com ...

Page 23: ...ility Fn F3 Power management scheme toggle Switches the power management scheme used by the computer function available if supported by operating system Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backligh...

Page 24: ...er 1 17 Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decreases the screen brightness Hot Key Icon Function Description justmanuals com ...

Page 25: ...e steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English United States is set to United States International If not select and click on ADD then select United States International and click on OK 5 Click on OK To type the Euro symbol 1 Locate the Euro symbol on...

Page 26: ... works for model with 802 11b wireless LAN only E mail Detection Click right button at the Launch Manager icon on the taskbar and click on E mail Detection In this dialog box you have the option to enable disable mail checking set the time interval for mail checking etc If you already have an email account you can fill in User Name Password and POP3 Server in the dialog box The POP3 Server is the ...

Page 27: ...selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 2 button top bottom left and right to scrolla page up down left or right This button mimics your cursor pressing on the vertical and horizontal scroll bars of Windows applications Function Left Button Right Button Scroll Bu...

Page 28: ...an The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Scroll Click and hold the button in the desired direction up down left right Function Left Button Right Button Scroll Button Tap justmanuals com ...

Page 29: ...ntrol Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 512KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller AMD Mobile AthlonTM 64 built in Memory size 0MB no on board memory DIMM socket number 2 sockets Supports memory size pe...

Page 30: ...ts LAN protocol 10 100 1000 Mbps LAN connector type RJ45 LAN connector location Rear panel Modem Interface Item Specification Chipset South bridge VIA VT8235CE controller on the main board International Agere LU 97 Scorpio CSP1037B chipset on modem board itself Data modem data baud rate bps 56K Supports modem protocol V 90 V 92 MDC Modem connector type RJ11 Modem connector location Rear panel Blue...

Page 31: ... Name HGST MORAGA IC25N008ATMR04 TOSHIBA PLUTO MK8025GAS Capacity MB 80000 80000 Physical Layout Bytes per sector 512 512 Number of data heads 4 4 Number of disks 2 2 Logical heads 16 16 Logical sectors track 63 63 Logical cylinders 16 383 16 383 Spindle speed RPM 4200 RPM 4200 RPM Performance Specifications Buffer size 8192KB 8192KB Interface ATA 6 ATA 6 Media data transfer rate 350Mb s 342Mb s D...

Page 32: ... needed to push the disc manually Release a Electrical Release Eject Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Item Specification Audio Controller Realtek ALC202 Audio onboard or optional Built in Mono or Stereo Stereo Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibili...

Page 33: ...on by BIOS Setup Note Depending on your operating system disabling an unused device may help free system resources for other devices Supports ECP EPP Bi directional Output only PS 2 compatible Yes set by BIOS setup Note When Mode is selected as EPP mode 3BCh will not be available Optional ECP DMA channel in BIOS Setup DMA channel 3 Optional parallel port I O address in BIOS Setup 378h 278h 3BCH Op...

Page 34: ...Super I O controller NS PC87393 MODEM South bridge VIA VT8235CE Blue tooth South bridge VIA VT8235CE Wireless 802 11g BCM4306KFB PCMCIA TI PCI4510 Audio RealTek ALC202 Four in one card reader M220V0315 Touchpad Synaptics TM41P 353 IR Vishay TFU6102F Keyboard Item Specification Keyboard controller NS 87570 C4 Keyboard vendor model name DARFON Total number of keypads 84 85 88 key Windows logo key Ye...

Page 35: ...3 3V Typ 3 3V Typ 3 3V Typ Typical Power Consumption watt 6 1 typ 7 0 max 5 9 typ N A Weight 575 575 570 Physical Size mm 317 3x242 0x6 2 317 3x242 0x6 3 217 3x242 0x5 8 6 0 Electrical Interface 8 pairs LVDS Even Odd R G B Data 6 bit 3 sync singals Clock 2 channel LVDS 2 channel LVDS Support Color 262K colors RGB 6 bit data driver 262 144 colors 262 144 colors Viewing Angle degree Horizontal Right...

Page 36: ... The buzzer beeps T The Sleep indicator lights up Hibernation Mode Enter Hibernation Mode suspend to HDD when 1 Hibernation hot key is pressed and system is ready to enter Hibernation mode 2 System Hibernation timer expires and system is ready to enter Hibernation mode T All power shuts off Display Standby Mode Keyboard built in touchpad and an external PS 2 pointing device are idle for a specifie...

Page 37: ... for AC adapter One ECP EPP compliant 25 pin parallel port One external 15 pin VGA port One speaker headphone line out jack One audio line in jack One microphone in jack Four USB 2 0 ports One IEEE 1394 port One S video NTSC PAL output port 4 in 1 Card Reader Manufacture optional FIR Fast Infred port 100 pin expansion port supporting Acer EasyPort or I O port replicator Drive Bays One Material Pla...

Page 38: ... POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Mobile AMD Athlon tm 64 Processor 3000 CPU Speed System BIOS Ver 3C14 VGA BIOS Ver ATi 008 017M 123 000 KBC Ver 1A26 Serial Number LXT123456704360014EF00 Asset Tag Number N A Product Ferrari 3400 Manufacturer Name Acer ...

Page 39: ... this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are...

Page 40: ...erial number of this unit UUID Number This will be visible only when there is an internal LAN device present UUID 16bytes in length PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Mobile AMD Athlon tm 64 Processor 3000 CPU Speed System BIOS Ver 3C14 VGA BIOS Ver ATi 008 017M 123 000 KBC Ver 1A26 Serial Number LXT123456704360014EF00 Asset Tag Number N A Product Ferrari 3400...

Page 41: ... Main Advanced Security Boot Exit Item Specific Help System Time 14 06 58 System Date 09 13 2004 System Memory 624 KB Extended Memory 522240 KB Video Memory 128 MB Quiet Boot Enabled Power on Display Auto LCD Auto Dim Enabled Network Boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4...

Page 42: ...e The default value is set to 128MB Quiet Boot Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is co...

Page 43: ... or Bi directional This parameter is enabled only if Mode is set to ECP 378h 278h 3BCH Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP DMA3 DMA1 PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Infrared Port Base I O addres...

Page 44: ...sor Password Is Clear User Password Is Clear HDD Password Is Enter Set Supervisor Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Set User Passord Enter Clear HDD Master ID 47874773 Set HDD Password Enter Exit Security justmanu...

Page 45: ... is written to HDD when both passwords are set When both Supervisor and user password are present both passwords can unlock the HDD Disabled or Enabled HDD Master ID You can use HDD Master ID and MasterID program together to remove HDD password Note Remove HDD password SOP wll not be released in service guide because of security concern Please request Remove HDD SOP via tracking system http csd ac...

Page 46: ... Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Press e twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password paramete...

Page 47: ... parameter 6 When you are done press u to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the ...

Page 48: ...etup Utility Info Main Advanced Security Exit Item Specific Help Hard Drive Floppy Devices CD ROM DVD Drive and indicate device categories Use Enter to expand collapses Boot order is top down using only the top device in each category Use F6 and F5 to move highlighted item up and down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save an...

Page 49: ...etup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 50: ...tte before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable dis...

Page 51: ...44 Chapter 2 ...

Page 52: ...charge T Small Philips screwdriver T Philips screwdriver T Flat blade screwdriver T Plastic flat blade screwdriver T Hex wrench 2 5mm T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape...

Page 53: ...g 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack NOTE Ferrari 3200 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors ...

Page 54: ...attery HDD Door Middle Cover ODD Module HDD Module Hx2 Fx2 LCD Module Sx4 ODD Board ODD Bracket Keyboard Hx2 Mx3 Main Unit Assembly Front Bezel Logic Upper Assembly Sx19 Hx2 Ux3 Logic Lower Assembly Dimm Door Memory Hx2 Ox4 Function Key Board PCI Door Wireless LAN Card Hx2 Hx3 ODD Ax4 Hx1 Hx1 Main Board CPU Dimm HDD Bracket 4 in 1 Card Rearder Modem Bluetooth Combo Card Smart Card Reader Thermal M...

Page 55: ...I NI NYLOK F SCREW M2 0X5 I NI NYLOK G SCREW M2 5X3 I NI NYLOK H SCREW M2 5X4 0 B NI NYLOK I SCREW M2 5X4 I NYLOK J SCREW M2 5X5 0 I NI NYLOK K SCREW M2 5X5 5 P NI NYLOK LCD Module 6 LCD Cushions Jx6 LCD Bezel LCD Inverter LCD Assembly Hx4 LCD Panel LCD Brackets Hx4 LCD Coaxial Cable LCD Wireless Antenna Hx2 LCD Latch Kit Bracket Dx1 LCD Latch Kit Dx4 ...

Page 56: ...K M SCREW M1 7X3 5 I BZN N SCREW M2X3 I BNI NYLOK O SCREW M2 0X5 0 I BNI NYLOK P SCREW M2 0X6 0 I NI NYLOK Q SCREW M2 5X2 I NI NYLOK R SCREW M2 5X4 I BNI S SCREW M2 5X7 T SCREW M3 0X3 5 U SCREW M2 5X5 BLACK Item Description justmanuals com ...

Page 57: ...50 Chapter 3 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch then remove the battery ...

Page 58: ...emove the ODD module Removing the HDD Module 1 Remove the two screws holding the HDD cover 2 Remove the HDD cover 3 Remove the HDD module Removing the Wireless LAN Card 1 Remove the screw that secures the PCI door then remove the PCI door 2 Disconnect the right and the left wireless antenna 3 Pop out the wireless LAN card then remove it justmanuals com ...

Page 59: ...th the assistance of a plastic flat head screw driver 3 Disconnect the LCD cable then take out the cable from the upper case 4 Disconnect the left wireless LAN antenna line Then take out the antenna from the upper case with a tweezers 5 Unscrew the four screws holding the LCD hinges two on each side 6 Then remove the entire LCD module ...

Page 60: ... as the picture shows 6 Turn over the keyboard Disconnect the keyboard FFC then remove the keyboard Separate the main unit into the logic upper and the logic lower assembly 1 Remove the three screws on the rear panel 2 Unscrew the 19 screws on the bottom panel 3 Detach the front bezel from the main unit 4 Remove the two screws Then take the right and the left antenna off the main unit 5 Disconnect...

Page 61: ...crews holding the touchpad shielding and the touchpad board 3 Disconnect the touchpad FFC from the touchpad board 4 Remove the touchpad board 5 Remove the wireless and bluetooth button off the touchpad board 6 Remove the four screws that fasten the touchpad holder 7 Remove the touchpad off the logic upper assembly 8 Disconnect touchpad FFC ...

Page 62: ...sconnect the fan connector then remove the thermal module 5 Remove one screw that secures the main board as picture shows 6 Remove another screw that fastens the main board 7 Take out the bluetooth antenna 8 Disconnect the speaker set cable 9 To remove the main board from the lower case assembly first press the PCMCIA card button 10 Then take the main board off the lower case assembly 11 Unscrew t...

Page 63: ...et then use a hex wrench 2 5mm to fasten the CPU lock as shown 16 Pop out the memory then remove it 17 Unscrew the two screws that secure the modem bluetooth combo card Remove the modem bluetooth combo card then disconnect the connector 18 Disconnect the bluetooth antenna and the modem cable 19 Disconnect the smart card reader FPC 20 Unscrew the two screws holding the smart card reader then remove...

Page 64: ...crews that fasten the right and the left LCD brackets Then remove the right and the left LCD brackets 7 Tear off the electric conductive tape that fastens the LCD coaxial cable 8 Tear off another electric conductive tape that fastens the LCD coaxial cable 9 Disconnect the LCD coaxial cable 10 Detach the wireless antenna from the LCD panel 11 Remove the two screws holding the LCD latch kit 12 Remov...

Page 65: ...58 Chapter 3 13 Unhook the spring 14 Remove the screw that fastens the LCD latch kit 15 Then remove the LCD latch kit ...

Page 66: ...e Module 1 Remove the two screws holding the ODD bracket 2 Remove another screw as the picture shows 3 Then remove the last two screws on the back side of the ODD module 4 Slide the ODD from the ODD bracket 5 Then remove the optical bracket 6 In order to open the ODD use an uncurved pin to press the emergency eject hole 7 Remove the three screws that fasten the ODD door 8 Then detach the ODD door ...

Page 67: ...60 Chapter 3 ...

Page 68: ...ecured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 63 POST does not complete No beep or error codes are indicated Power On Self Tes...

Page 69: ...the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replac...

Page 70: ... that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied ...

Page 71: ... light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the ...

Page 72: ...ible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 77 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate ...

Page 73: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC batter Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk an...

Page 74: ...icator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 63 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking cursor shown...

Page 75: ...8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data bits xx...

Page 76: ...stem Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IRQs 81h L...

Page 77: ...ematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear sc...

Page 78: ...IOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear...

Page 79: ...ertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source batt...

Page 80: ...board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Audio drive...

Page 81: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 82: ...ndetermined Problems on page 77 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board justmanuals com ...

Page 83: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 84: ...ure is operating correctly See Power System Check on page 63 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 If the pr...

Page 85: ...are NAPP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please click Y 5 Select CD to Disk Revocery ...

Page 86: ...te image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs After you place the Recovery CD to the optical drive you will see the display below justmanuals com ...

Page 87: ...80 Chapter 4 7 Then insert the System CD to the optical drive 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive ...

Page 88: ...ecovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please click Y justmanuals com ...

Page 89: ...anguages Recovery not more than five languages could be loaded to the system 6 Put the Recovery CD to the optical drive This step is to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs ...

Page 90: ...Chapter 4 83 After you place the Recovery CD to the optical drive you will see the display below 7 Then insert the System CD to the optical drive justmanuals com ...

Page 91: ...84 Chapter 4 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive ...

Page 92: ...ter port 13 CN20 Main battery connector 5 CN30 EazyPort connector 14 U14 FIR 6 CN2 RJ45 15 CN21 HDD connector 7 CN2 RJ11 16 CON1 PCMCIA slot 8 CN6 Power jack 17 CN16 IEEE 1394 port 9 CN8 LCD connector 18 CN9 CN11 CN13 CN14 Four USB ports from top to bottom 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Jumper and Connector Locations Chapter 5 justmanuals com ...

Page 93: ...86 Chapter 5 Bottom View 1 CN26 Line in connector 2 CN28 Microphone in connector 3 CN29 Line out connector 4 CN27 Mini PCI connector 5 CN25 DIMM socket 1 2 3 4 5 ...

Page 94: ...S your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or fol...

Page 95: ...88 Chapter 6 Exploded Diagram 1 3 2 4 5 6 7 8 9 10 11 12 13 14 ...

Page 96: ...N 8CELL 4UR18650F 2 QC ZG1 4400mAH BT FR103 001 BATTERY SIMPLO LI ION 8CELL LI ION BATTERY PACK ZG14S2P 4400mAH BT FR107 001 Boards NS MODEM CARD Ambit T60M283 10 54 T29V7 001 NS MODEM BLUETOOTH COMBO BOARD AMBIT T60M665 00 54 T23V7 002 NS WIRELESS LAN BOARD 802 11g WNC KM8 1 54 A13V7 001 4 LAUNCH BOARD 55 T23V7 001 NS TOUCH PAD BOARD W CABLE 55 T23V7 002 Cables NS TOUCHPAD CABLE 50 T23V7 001 just...

Page 97: ...SH 3 PIN 27 A03V7 006 NS POWER CORD AU 3 PIN 27 A03V7 008 POWER CORD AF 3 PIN 27 T48V7 001 Case Cover Bracket Assembly 3 MIDDLE COVER W NAME PLATE 42 FR3V7 001 NS DIMM DOOR W SCREW 42 FR1V7 002 LOWER CASE W SPEAKER AND ANTENNA 60 FR3V7 001 5 UPPER CASE W TOUCHPAD HOLDER 60 FR2V7 002 10 LOWER CASE W SPEAKER W O ANTENNA 60 FR3V7 002 NS FRONT BEZEL FOR 4 IN 1 MODEL 42 T23V7 003 NS TOUCH PAD SHIELDING...

Page 98: ...W HDD Hard Disk Drive 12 HDD 2 5 IN 80G HGST MORAGA IC25N008ATMR04 0 AD4A KH 08007 007 HDD 2 5 IN 80G TOSHIBA PLUTO MK8025GAS KH 08004 001 NS HDD COVER 42 FR1V7 005 NS HDD CASE 33 T23V7 004 NS HDD HOLDER 33 FR2V7 003 Keyboard 2 KEYBOARD DARFON US INTERNATIONAL KB T4107 001 KEYBOARD DARFON CHINESE KB T4107 002 KEYBOARD DARFON SPANISH KB T4107 003 KEYBOARD DARFON THAI KB T4107 004 KEYBOARD DARFON BR...

Page 99: ...FON TURKISH KB T4107 020 KEYBOARD DARFON CANADIAN FRENCH KB T4107 021 KEYBOARD DARFON GREEK KB T4107 023 KEYBOARD DARFON RUSSIAN KB T4107 024 LCD 1 LCD MODULE 15 TFT SXGA CMO IDT N150P3 W ANTENNA 6M FR2V7 003 LCD MODULE 15 IN TFT SXGA AU B150PG03 W ANTENNA 6M FR3V7 001 LCD MODULE 15 IN TFT SXGA QDI 156FL02 185 NITS W ANTENNA 6M FR3V7 002 NS LCD 15 TFT SXGA CMO IDT N150P2 L04 LK 1500D 003 LCD 15 IN...

Page 100: ... A13V7 001 Memory NS 256MB DDR333 NT256D64SH8BAGM 6K NANYA KN 25603 009 256M Infineon SO DIMM DDR333 HYS64D32020GDL 6 C 11u B KN 25602 022 256MB DDR333 MT8VDDT3264HDG 335C3 MICRON KN 25604 009 512MB DDR333 HYS64D64020GBDL 6 B INFINEON KN 51202 007 MEMORY DDR333 512MB INFINEON HYS64D64020GBDL 6 C 11u KN 51202 013 MEMORY DDR333 512MB SAMSUNG M470L6524BT0 CB300 KN 5120B 006 Optical Drive Picture No P...

Page 101: ... MKE 42 FR2V7 001 NS OPTICAL DEVICE BRACKET 33 FR2V7 002 Pointing Device NS TOUCHPAD 56 FR1V7 001 FERRARI 3200 MOUSE MS FR207 001 Speaker 14 SPEAKER SET 6K T23V7 002 Heatsink 7 THERMAL MODULE 60 FR2V7 004 NS VGA MEMORY HEATSINK 34 A13V7 002 NB HEATSINK 34 FR2V7 001 CHIP SINK 34 FR2V7 002 Reader Picture No Partname And Description Part Number ...

Page 102: ...M2 0X5 I NI NYLOK 86 T23V7 006 NS SCREW M2 5X3 I NI NYLOK 86 A03V7 010 NS SCREW M2 5X4 0 B NI NYLOK 86 T23V7 008 NS SCREW M2 5X4 I NYLOK 86 T23V7 009 NS SCREW M2 5X5 0 I NI NYLOK 86 T23V7 010 NS SCREW M2 5X5 5 P NI NYLOK 86 T23V7 011 NS SCREW M2 5X0 45 7I NYLOK 86 T23V7 012 NS SCREW M1 7X3 5 I BZN 86 A03V7 009 NS SCREW M2X3 I BNI NYLOK 86 T23V7 014 NS SCREW M2 0X5 0 I BNI NYLOK 86 T23V7 015 NS SCR...

Page 103: ... HDD GB ODD Card Reader 3400LMi Athlon 64 3000 35W 15 0 SXGA 200nit 2 256MB 80GB Slot 4x DVD SMulti 4 in 1 Wireless LAN Model Number MDC Bluetooth VGA wired wir eless 802 11g 3200LMi BT ATI Mobility Radeon 9700 128MB Model Definition and Configuration Appendix A ...

Page 104: ... Windows XP Home Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Ferrari 3400 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B justmanuals com ...

Page 105: ... 3pins 90W Battery Sanyo LiIon 4 4AHr 8cell SIMPLO LiIon 4 4AHr 8cell Panasonic cell Network Adapters Gigabit LAN Hub 3COM SUPER STACK II 3C16611 24port LAN Ethernet 10baseT 100base 3COM Lan Card 3CCFE574BT D Link Fast Ethernet DFE 650 D Link CardBus DFE 660 Multifunction Card Combo Xircom CardBus CBEM56G 100 Wireless LAN Card Quanta Wireless LAN Card WL 211F Intel R PRO Wireless 2011B LAN PC Card...

Page 106: ...rd Keypad Mouse Microsoft Internet Keyboard Pro SILITEK LUNARIS TK LU2BSV USB keypad Logitech K B Mouse receiver Tarus Genius Usb wheel mouse Intel Agua cypress mouse Logitech Wheel Mouse M BJ58 Acer USB Mouse MP0930 I O USB Printer Scanner HP psc 2110 all in one office machine USB port C8644A HP DiskJet 3425 Colour inklet printer HP DeskJet 840C HP DeskJet 930C HP DeskJet 450 Canon BJC 3000 HP Sc...

Page 107: ...A 1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card PCMCIA ATA IBM Microdrives 1GB Adapter 4 in 1 CardReder Card Transcend 128MB PQI Compact Flash Card PQI CF Card 128 MB PCMCIA ZIP Zip Card ZIOMEGA USB ZIP 250 PCMCIA 1394 VST FireWire CardBus Card PC Cards MMC Card Apacer 64MB SanDisk 64MB MS Card Apacer 128MB Sony Memory Stick 128MB Sony Memory Pro MS Card 256MB SD Card Toshiba 256MB AGIW...

Page 108: ...nd Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s International Trave...

Page 109: ...102 Appendix C ...

Page 110: ...2 type 22 D DIMM Combinations 23 external 51 package 22 removing 51 socket number 22 Speed 22 voltage 22 Disassembly Battery Pack 48 CD ROM DVD ROM Module 53 Floppy Disk Drive 57 Procedure Flowchart 47 Display Standby Mode 29 E Embedded Numeric Keypad 14 Environmental Requirements 29 Error Symptom to Spare Part Index 65 External CD ROM Drive Check 62 External Diskette Drive Check 62 F Features on ...

Page 111: ...l Port 26 PC Card 27 PCMCIA 27 Power on indicator 12 Power Management 29 Power System Check 63 Battery Pack 64 Processor 22 R RMA Return Merchandise Authorizatin 87 S Second Level Cache 22 Standby Mode 29 System Block Diagram 3 System Block Diagram on System Specifications 3 System Memory 22 System Specification Hardware Specifications and Configurations 22 System Specifications 1 Board Layout 4 S...

Page 112: ...105 Index ...

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