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Acer Extensa 5210, Service Manual

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Chapter 4

119

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

SG_Dallen.book Page 119 Thursday, April 19, 2007 11:08 AM

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Summary of Contents for Extensa 5210

Page 1: ...ensa 5610 5210 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw SG_Dallen book Page I...

Page 2: ...ion History Please refer to the table below for the updates made on TravelMate 5710 5310 and Extensa 5610 5210 Series service guide Date Chapter Updates SG_Dallen book Page II Thursday April 19 2007 1...

Page 3: ...nd specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs...

Page 4: ...al information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware...

Page 5: ...ric service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you s...

Page 6: ...VI SG_Dallen book Page VI Thursday April 19 2007 11 08 AM...

Page 7: ...gement 21 Acer eLock Management 22 Acer eRecovery Management 23 Acer eSettings Management 24 Windows Mobility Center 25 Using the System Utilities 26 NTI Shadow 26 Acer GridVista dual display compatib...

Page 8: ...Board Module 85 Removing the main board 88 Removing the Speaker Modules 90 Removing the USB Board 91 LCD Module Disassembly Process 93 LCD Module Disassembly Flowchart 93 Main Screw List 93 Removing t...

Page 9: ...210 Exploded Diagram 126 Model Definition and Configuration 138 TravelMate 5710 5310 Series 138 Extensa 5610 5210 Series 160 Test Compatible Components 165 Microsoft Windows Vista Environment Test 166...

Page 10: ...X Table of Contents SG_Dallen book Page X Thursday April 19 2007 11 08 AM...

Page 11: ...mode 802 11a b g Wi Fi CERTIFIED network connection supporting Acer SignalUp wireless technology for selected models K Up to 2 GB of DDR2 667 MHz memory upgradeable to 4 GB using two soDIMM modules du...

Page 12: ...r sign keys K Easy launch buttons Acer Empowering Key Internet email user progammable K Productivity keys Lock Presentation Sync K Front access communication switches WLAN and Bluetooth Audio K Two bu...

Page 13: ...port K Headphones speaker line out jack K Line in jack K Microphone jack K Ethernet RJ 45 port K Modem RJ 11 port K DC in jack for AC adaptor Environment K Temperature jOperating 5 C to 35 C jNon ope...

Page 14: ...4 Chapter 1 System Block Diagram SG_Dallen book Page 4 Thursday April 19 2007 11 08 AM...

Page 15: ...launch buttons Buttons for launching frequently used programs 5 Palmrest Comfortable support area for your hands when you use the computer 6 Touchpad Touch sensitive pointing device which functions l...

Page 16: ...perate at any given time 3 Line in jack Accepts audio line in devices e g audio CD player stereo walkman mp3 player Microphone jack Accepts inputs from external microphones Headphones speaker line out...

Page 17: ...e with S video input 5 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 6 IEEE 1394 port Connects to IEEE 1394 devices 7 ExpressCard 54 slot Accepts one ExpressCard 54 module 8 PC Car...

Page 18: ...Connect to USB 2 0 devices e g USB mouse USB camera 2 Modem RJ 11 port Connects to a phone line 3 DC in jack Connects to an AC adapter 4 Ventilation slots Enable the computer to stay cool even after p...

Page 19: ...uter s battery pack 5 Hard disk bay Houses the computer s hard disk secured with screws 6 Ventilation slots Enable the computer to stay cool even after prolonged use Icon Function Description Power In...

Page 20: ...with Acer BioProtect you only need to swipe your finger to log into Windows again K Presentation key minimizes open application windows and prepares the display for impressive presentations K Sync ke...

Page 21: ...to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows applications Function Left Button 1 Right Button 4 Main touchpad 2 Center...

Page 22: ...pping too hard will not increase the touchpad s responsiveness NOTE By default vertical and horizontal scrolling is enabled on your touchpad It can be disabled under Mouse settings in Windows Control...

Page 23: ...Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A bett...

Page 24: ...the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows...

Page 25: ...ches Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connec...

Page 26: ...he upper center of the keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the key at the bottom right of the keyboard or hold Shift and then press the 4 key at...

Page 27: ...logy password Before using Acer eLock Management and Acer eRecovery Management you must initialize the Empowering Technology password Right click on the Empowering Technology toolbar and select Passwo...

Page 28: ...when you move from one location to another Settings stored include network connection settings IP and DNS settings wireless AP details etc as well as default printer settings Security and safety conc...

Page 29: ...ed power plans You can create switch between edit delete and restore power plans as described below View and adjust settings for On Battery and Plugged In modes by clicking the appropriate tabs You ca...

Page 30: ...ower plan switch to another one first 1 Select the power plan you wish to delete from the drop down list 2 Click the Delete Power Plan icon Battery status For real time battery life estimates based on...

Page 31: ...ePresentation Management adjust your display settings using Display Properties or the utility provided by the graphics vendor Acer eDataSecurity Management Acer eDataSecurity Management is an encrypt...

Page 32: ...ypted file Be sure to safeguard all related passwords Acer eLock Management Acer eLock Management is simple yet effective utility that allows you to lock removable storage optical and floppy drive dev...

Page 33: ...tility It allows you to create full or incremental backups burn the factory default image to optical disc and restore from previously created backups or reinstall applications and drivers By default u...

Page 34: ...est results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock Acer eSettings M...

Page 35: ...networking on off external display settings display orientation and synchronization status Windows Mobility Center also includes Acer specific settings like Bluetooth Add Device if applicable sharing...

Page 36: ...e file versions are stored in a Revisions folder in the backup destination Users can configure how many versions of a file to maintain Shadow supports backups on local hard drives USB FireWire externa...

Page 37: ...indepently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is imple to set up 1 Run Acer GridVista and select your preferred screen config...

Page 38: ...ternet Security icon on the Windows desktop 2 Select Tasks Scans 3 Select Run Scan to scan your system 4 When the scan is complete review the results of the scan NOTE For optimal security run a Full S...

Page 39: ...M FCPGA6 CPU core voltage 1 0375V to 1 3V CPU Fan True Value Table DTS degree C Fan Speed rpm Acoustic Level dBA 45 50 0 3000 29 55 66 0 3300 33 68 74 3300 3800 38 78 83 3800 4100 40 86 91 4100 4800 4...

Page 40: ...rts memory size per socket 2048MB Supports maximum memory size 4G for 64bit OS with two 2GB SODIMM Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 533 677 MHz Supports DIMM voltage 1 8V...

Page 41: ...4MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 256MB 2304MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB Item Specifica...

Page 42: ...TS541680J9SA00 SURUGA B SEAGATE 2 5 ST9120822AS 9S1133 190 Venus SATA WD 2 5 WD1600BEVS 22RSTO ML80 SATA HGST 2 5 HTS541616J9SA00 SURUGA B Capacity MB 80000 120000 160000 160000 Bytes per sector 512 5...

Page 43: ...R DVD RW Multi session DVD R DVD RW and DVD RAM optional Applicable CD Formats Read CD CD DA CD ROM Mode 1 CD ROM XA Mode Mode 2 Form 1 and Mode 2 Form 2 CD i Ready Video CD MPEG 1 Karaoke CD Super V...

Page 44: ...Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual Loading mechanism Load Manual Release a Electrical Release Re...

Page 45: ...function control Enable Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller ENE CB714 1410 Supports card type Type II Number of slots One type II Access location Left panel Supports...

Page 46: ...Sanyo 8cell 2 4 4800 mAH SMP 8cell 2 4 Number of battery cell 6 8 Package configuration 3 cells in series 2 series in parallel 4 cells in series 2 series in parallel Normal voltage 11 1V Charge volta...

Page 47: ...ft Vertial Upper Lower 45 45 15 35 45 45 15 35 Temperature Range C Operating Storage shipping 0 to 50 20 to 60 0 to 50 20 to 60 LCD Inverter Item Specification Vendor model name Darfon V189 301GP Brig...

Page 48: ...state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode Sys...

Page 49: ...er to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Phoenix TrustedCore tm Setup Utility Main CPU Type CPU Speed I...

Page 50: ...in any of the menu options to go to the Exit menu K In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You ca...

Page 51: ...s the keyboard Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of th...

Page 52: ...em Specific Help Tab Shift Tab or Enter selects field System Time System Date System Memory Extended Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery F1 Esc Help Exit Select Item...

Page 53: ...the memory size of the extended memory in the system Extended Memory size Total memory size 1MB VGA Memory Shows the VGA memory size VGA Memory size 128 256 MB Quiet Boot Determines if Customer Logo w...

Page 54: ...e of the system Memory size is fixed to 640MB ASF Configuration Configure Alert Standard Format ASF parameters A standard for how alerting and remote control capabilities on network controllers work O...

Page 55: ...Help Supervisor Password Is Clear User Password Is HDD 0 Password Clear Clear Set Supervisor Password Set User Password Set HDD 0 Password Password on Boot Disabled Supervisor Password controls acces...

Page 56: ...t to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Parameter Description Option User Password is Shows the setting of the user p...

Page 57: ...a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field a...

Page 58: ...not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message SG_Dal...

Page 59: ...arrows to select a device and moves the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shift 1 enables or disables a device 1 4 Loads defaul...

Page 60: ...ault Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Advanced...

Page 61: ...he Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does n...

Page 62: ...or three time HDD password error code would display on the screen See the image below K If you need to solve HDD password locked problem you can run HDD_PW EXE 1 Key in hdd_pw 15494 0 2 Select 2 3 Cho...

Page 63: ...er 2 53 Remove BIOS Password K If you key in wrong Supervisor Password for three time System Disabled would display on the screen See the image below SG_Dallen book Page 53 Thursday April 19 2007 11 0...

Page 64: ...BIOS password locked problem you can run BIOS_PW EXE 1 Key in bios_pw 14452 0 2 Choose one upper case string K Reboot the system and key in qjjg9vy or 07yqmjd to BIOS user password SG_Dallen book Page...

Page 65: ...Chapter 2 55 SG_Dallen book Page 55 Thursday April 19 2007 11 08 AM...

Page 66: ...56 Chapter 2 SG_Dallen book Page 56 Thursday April 19 2007 11 08 AM...

Page 67: ...onductive mat for preventing electrostatic discharge K Flat screwdriver K Philips screwdriver K Hex screwdriver K Plastic flat screwdriver K Plastic tweezers NOTE The screws for the different componen...

Page 68: ...disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware componen...

Page 69: ...t first remove the keyboard then disassemble the inside assembly frame in that order Screw List Screw Part No A M2 5 x L6 86 00E33 736 B M2 x L4 86 00A02 140 C M2 x L4 86 9A552 4R0 F M2 x L3 86 00C07...

Page 70: ...lock latch to the unlock position 1 3 Slide and hold the battery release latch to the release position 2 then remove the battery from the main unit 3 Removing the SD dummy card 1 Push the SD dummy car...

Page 71: ...t 2 Removing the PC and ExpressCard dummy cards 1 Press the eject button to pop out the button 2 Press it again 1 to pop out the PC dummy card 2 Remove the PC dummy card from the slot SG_Dallen book P...

Page 72: ...Cover 1 See Removing the Battery Pack on page 60 2 See Removing the SD dummy card on page 60 3 See Removing the PC and ExpressCard dummy cards on page 61 4 Remove the seven screws B on the lower cove...

Page 73: ...g the DIMM 1 See Removing the Battery Pack on page 60 2 See Removing the SD dummy card on page 60 3 See Removing the PC and ExpressCard dummy cards on page 61 4 See Removing the Lower Cover on page 62...

Page 74: ...page 60 2 See Removing the SD dummy card on page 60 3 See Removing the PC and ExpressCard dummy cards on page 61 4 See Removing the Lower Cover on page 62 5 Remove the tape holding the gray antenna 6...

Page 75: ...ard make sure the cable are arranged properly Removing the Hard Disk Drive Module 1 See Removing the Battery Pack on page 60 2 See Removing the SD dummy card on page 60 3 See Removing the PC and Expre...

Page 76: ...move the hard disk module NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 8 Remove the hard disk from the hard disk rubber enclosure as shown Removing...

Page 77: ...bottom side of the unit 3 Carefully use a plastic screw driver 1 to eject the optical drive tray 2 4 Pull the optical drive module out from the main unit Step Size Quantity Color Torque 1 M2 5 x L6 1...

Page 78: ...e one screw C securing the locker bracket and remove the locker bracket from the optical disk drive module Step Size Quantity Color Torque 1 M2 x L4 1 Silver 1 6 kgf cm SG_Dallen book Page 68 Thursday...

Page 79: ...KEYBOARD MAIN BOARD Cx2 MAIN UNIT DISASSEMBLY MIDDLE COVER LCD MODULE H x 2 A x 2 UPPER CASE A x 14 LEFT AND RIGHT SPEAKER MODULE Cx4 MODEM BOARD Cx2 Cx2 CPU VGA THERMAL MODULE CPU TOUCH PAD BRACKET A...

Page 80: ...securing the modem card 6 Lift partially to detach the modem board from the main board NOTE The modem cable is still attached to the modem board 7 Disconnect the modem cable from the modem board Remov...

Page 81: ...heatsink fan module 5 Remove the heatsink fan module from the main board Removing the CPU and VGA Heatsink Module 1 See Removing the Battery Pack on page 60 2 See Removing the Lower Cover on page 62...

Page 82: ...CPU and VGA heatsink module in place NOTE There are only five 5 screws for the UMA module 4 Slide out and remove the heatsink module Step Size Quantity Color Torque 1 9 M2 x L4 9 Silver 3 0 kgf cm SG...

Page 83: ...PU socket latch counter clockwise to release the CPU then remove the CPU NOTE When installing the CPU make sure to install the CPU with PIN 1 at the corner as shown Removing the VGA board for Discrete...

Page 84: ...LCD screen all the way to facilitate the easy removal of the middle cover 3 To remove the Middle Cover carefully insert the plastic flat screwdriver under the side of the middle cover and gently pry...

Page 85: ...r 3 75 4 Detach the cover and turn it over on the keyboard 5 Disconnect the Power board cable from the main board and disconnect the Power board cable SG_Dallen book Page 75 Thursday April 19 2007 11...

Page 86: ...rd to the middle cover and remove the Power board from the middle cover Removing the Keyboard 1 See Removing the Battery Pack on page 60 2 See Removing the Middle Cover and the Power Board on page 74...

Page 87: ...e keyboard to the upper case 4 Carefully pry the keyboard out of the latch and slide it out then turn it over on the touchpad area Step Size Quantity Color Torque 1 2 M2 x L3 2 Silver 1 6 kgf cm SG_Da...

Page 88: ...LCD Module 1 See Removing the Battery Pack on page 60 2 See Removing the Lower Cover on page 62 3 See Removing the WLAN Board Modules on page 64 4 See Removing the Middle Cover and the Power Board on...

Page 89: ...isconnect the LCD coaxial cable from the LCD1 connector on the main board and release it from the latch 7 Remove the internal microphone cable from the INTMIC1 connector on the main board SG_Dallen bo...

Page 90: ...e left and right hinge of the LCD module 11 Carefully remove the LCD module from the base unit NOTE When connecting the cable back to the unit please note that the cable should be routed well Step Siz...

Page 91: ...he Optical Drive Module on page 66 9 See Removing the Modem Board on page 70 10 See Removing the Heatsink Fan Module on page 70 11 See Removing the CPU and VGA Heatsink Module on page 71 12 See Removi...

Page 92: ...onnect the Launch board cable from the SWITCHCN1 from the main board 20 Disconnect the fingerprint cable select model only from the FPCN1 connector on the main board SG_Dallen book Page 82 Thursday Ap...

Page 93: ...e TOUCHPAD1 on the main board 22 Remove the fourteen screws A on the bottom panel 23 Gently raise the upper case from the main unit Step Size Quantity Color Torque 1 14 M2 5 x L6 14 Black 3 0 kgf cm S...

Page 94: ...on page 66 9 See Removing the Modem Board on page 70 10 See Removing the Heatsink Fan Module on page 70 11 See Removing the CPU and VGA Heatsink Module on page 71 12 See Removing the CPU on page 73 1...

Page 95: ...rive Module on page 65 8 See Removing the Optical Drive Module on page 66 9 See Removing the Modem Board on page 70 10 See Removing the Heatsink Fan Module on page 70 11 See Removing the CPU and VGA H...

Page 96: ...86 Chapter 3 18 Remove the fingerprint cable from the fingerprint board 19 Remove the touch pad cable from the touch pad board SG_Dallen book Page 86 Thursday April 19 2007 11 08 AM...

Page 97: ...the upper case 21 Remove the two screws F from the fingerprint board 22 Remove the fingerprint board from the upper case Step Size Quantity Color Torque 1 2 M2 x L3 2 Silver 1 6 kgf cm Step Size Quant...

Page 98: ...the Hard Disk Drive Module on page 65 8 See Removing the Optical Drive Module on page 66 9 See Removing the Modem Board on page 70 10 See Removing the Heatsink Fan Module on page 70 11 See Removing t...

Page 99: ...screws C holding the main board 21 Carefully detach the main board and turn it over to access the USB board cable 22 Detach the USB board cable from the USBCN1 on the main board Step Size Quantity Col...

Page 100: ...dem Board on page 70 10 See Removing the Heatsink Fan Module on page 70 11 See Removing the CPU and VGA Heatsink Module on page 71 12 See Removing the CPU on page 73 13 See Removing the VGA board for...

Page 101: ...ge 65 8 See Removing the Optical Drive Module on page 66 9 See Removing the Modem Board on page 70 10 See Removing the Heatsink Fan Module on page 70 11 See Removing the CPU and VGA Heatsink Module on...

Page 102: ...ing the USB board to the lower case 20 Partially lift the USB Board from the lower case 21 Detach the cable from the USB board Step Size Quantity Color Torque 1 M2 x L4 1 Silver 1 6 kgf cm SG_Dallen b...

Page 103: ...E M2 5 x L5 86 00F87 735 F M2 x L3 86 00C07 220 LCD MODULE LCD BEZEL LEFT HINGE RIGHT HINGE A x 8 E x 1 Ex 1 LCD ASSEMBLY LEFT LCD BRACKET Fx4 RIGHT LCD BRACKET Fx4 LCD FPC CABLE INVERTER BOARD LCD B...

Page 104: ...he Power Board on page 74 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 78 8 Remove the four upper bezel screw caps and the four lower bezel caps 9 Remove the eight scre...

Page 105: ...ver and the Power Board on page 74 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 78 8 See Removing the LCD Bezel on page 94 9 Disconnect the cable from the camera board...

Page 106: ...Keyboard on page 76 7 See Removing the LCD Module on page 78 8 See Removing the LCD Bezel on page 94 9 See Removing the LCD module with the Brackets on page 95 10 Disconnect the inverter board cable f...

Page 107: ...d and FPC Cable on page 96 11 Remove the eight screws F securing the left and right LCD brackets to remove the brackets Removing the Left and Right Hinge 1 See Removing the Battery Pack on page 60 2 S...

Page 108: ...ing the WLAN Board Modules on page 64 5 See Removing the Middle Cover and the Power Board on page 74 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 78 8 See Removing the...

Page 109: ...ee Removing the Middle Cover and the Power Board on page 74 6 See Removing the Keyboard on page 76 7 See Removing the LCD Module on page 78 8 See Removing the LCD Bezel on page 94 9 See Removing the L...

Page 110: ...100 Chapter 3 14 Remove the internal microphone from the back cover 15 Remove the Web camera from the back cover SG_Dallen book Page 100 Thursday April 19 2007 11 08 AM...

Page 111: ...ified Go To Power failure The power indicator does not go on or stay on Power System Check on page 103 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message...

Page 112: ...mage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when t...

Page 113: ...ndow NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each o...

Page 114: ...tem board K If the problem is not corrected see Undetermined Problems on page 120 K If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indic...

Page 115: ...total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the...

Page 116: ...ed when servicing a computer If the symptom is not listed see Undetermined Problems on page 120 The following lists the error messages that the BIOS displays on the screen and the error symptoms class...

Page 117: ...k drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 102 Keyboard error see Keyboard or Auxiliary I...

Page 118: ...proper diskette type in BIOS Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer N...

Page 119: ...r adapter See Power System Check on page 103 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank Bu...

Page 120: ...6h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Te...

Page 121: ...ompt Press F2 to enter SETUP 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to User Patch1 66h Configure advanced ca...

Page 122: ...MPTABLE for multi processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1 2 Search for option ROMs One long two short beeps on checksum fa...

Page 123: ...ended checksum optional D2h Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I O E5h Check...

Page 124: ...114 Chapter 4 F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS Code Beeps SG_Dallen book Page 114 Thursday April 19 2007 11 08 AM...

Page 125: ...LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator inco...

Page 126: ...eaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer Audio driver Speaker System board Internal speakers make noise or emit no sound...

Page 127: ...ility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board US...

Page 128: ...hpad does not work Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Modem phone port modem combo boar...

Page 129: ...s FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode...

Page 130: ...System Check on page 103 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices K Non Acer devices K P...

Page 131: ...r Cable Connector 5 Fingerprint Touchpad Connector 2 LCD Cable Connector 6 Bluetooth Connector 3 Touchpad Board Connector 7 Speaker Connector 4 Keyboard Connector Jumper and Connector Locations Chapte...

Page 132: ...No Description 1 CPU 7 USB Connector 2 SATA Connector 8 Card Reader 3 PC Card Reader 9 Line out jack 4 LAN Connector 10 Mic in jack 5 CRT Connector 11 Headphone jack 6 1394 Connector SG_Dallen book P...

Page 133: ...up the system with minimum BIOS initialization The user can enable this feature to restore the BIOS to a successful one if previous BIOS flashing process fails 1 DIP Location RD CSD can enable or dis...

Page 134: ...c While the system is turned off press and hold Fn ESC then press Power Button The system should be powered on with Crisis Recovery process d BootBlock BIOS starts to restore the failed BIOS code Sho...

Page 135: ...ot be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You...

Page 136: ...eady as the service guide released We will update the FRU list as soon as we got the latest FRU list TravelMate 5710 5310 and Extensa 5610 5210 FRU List Category No Part Name and Description Acer Part...

Page 137: ...3 004 Boards WIRELESS LAN BOARD 802 11BG FOXCONN ATHEROS EU 54 A74V1 001 WIRELESS LAN BOARD 802 11BG FOXCONN BCM4318 54 A74V1 002 MODEM BOARD FOXCONN T60M845 01 54 TCZV1 001 TOUCHPAD BOARD SYNAPTICS T...

Page 138: ...R CORD 10A 3PIN BK 27 01518 561 POWER CORD 10A 250V 3PIN ITALY 27 01518 611 POWER CORD 10A 250V 3PIN BK SOUTH AFRICA 27 01518 571 POWER CORD 10A 250V SWISS 27 01518 581 POWER CORD 2 5A 250V AUSTRALIA...

Page 139: ...03 COMBO MODULE 24X HLDS GCC 4244N LF 1 00AB W O BEZEL KO 0240A 005 COMBO MODULE 24X LITEON SOSC 2485K W O BEZEL KO 02409 015 CPU Processor CPU CEL M370 1 5GMHZ INTEL KC NV001 370 CPU DOTHAN730 1 6GMH...

Page 140: ...W DRIVE 8X DUAL LITEON SOSW 833S W O BEZEL KU 00804 012 DUAL PIO DVR K16RA AG1 NOBZ LF KU 00805 019 DUAL PAN UJ 850 AG1 NOBZL LF KU 00807 022 DUAL HLD GWA 4082N MORAR GCP03 KU 0080D 019 S MUTI PAN UJ...

Page 141: ...HDD 80G SEAGATE ST98823A KH 08001 014 HDD 80G TOSHIBA MK8026GAX KH 08004 004 HDD 80G HGST HTS541280H9AT00 KH 08007 012 HDD 80G WD WD800UE 22HCT0 KH 08008 027 HDD MODULE 100G TBD HDD BRACKET 33 TB2V1 0...

Page 142: ...Y DARFON NSK H3M0R RUSSIAN KB A2707 025 KEYBOARD 89KEY DARFON NSK H3M0S SP KB A2707 003 KEYBOARD 89KEY DARFON NSK H3M0T TURKISH KB A2707 020 KEYBOARD 89KEY DARFON NSK H3M0U UK KB A2707 007 KEYBOARD 89...

Page 143: ...KEY DARFON NSK AEK0T TURKISH KB T5007 020 KEYBOARD 89KEY DARFON NSK AEK0U UK KB T5007 007 KEYBOARD 89KEY DARFON NSK AEK0W SWEDEN KB T5007 015 KEYBOARD 89KEY DARFON NSK AEK1A BELGIUM KB T5007 014 KEYBO...

Page 144: ...TB2V1 001 LCD 14 1 WXGA AU B141EW01 V 1 NONE GLARE LK 14105 013 LCD 14 WXGA SAMSUNG LTN141W1 L01 NONE GLARE LK 14106 004 LCD 14 1 WXGA LG LP141WX1 TL02 NONE GLARE LK 14108 002 LCD 14 1 WXGA QDI QD14T...

Page 145: ...001 Battery RTC BATTERY 23 TCZV1 004 PCMCIA Slot PC Card Slot PCMCIA SLOY 22 TB2V1 001 Memory SDIMM 256M INFINEON HYS64T32000HDL 3 7 A KN 25602 023 DIMM 256M NANYA NT256T64UH4A1FN 37B KN 25603 029 SDI...

Page 146: ...5 6 86 9A323 6R0 WCH MSN CBZ SCREW M2X2 5 86 9A352 2R5 SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 SCREW 86 9A352 4R0 SCREW M2 5 4L NYLOCK BLACK ZN 86 9A353 4R0 SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0...

Page 147: ...Chapter 6 137 SG_Dallen book Page 137 Thursday April 19 2007 11 08 AM...

Page 148: ...0G B5 4K NSM8 X ABT_ ATH54 13BG N N AS505 1ANW XMi AAP Philippines LX AV 30C 0 04 AS5051AN WXMi LINPUSPH 1 UMAC 1 512 80 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NSM8 X ABT_...

Page 149: ...305 01 0 AS5051AW XMi XPHES1 UMAC 1 512 120 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 1AWX Mi PA USA Canada LX AV 305 00 9 AS5051AW XMi XPH...

Page 150: ...3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII6 SO512 MBII6 N120 GB5 4 K NSM8 X ABT_ ATH54 13BG FOX_ BRM_ 2 0 N AS505 2WXM i TWN GCTWN S2 AV 305 00 2 AS5052WX Mi XPHTC1 UMAC 2 512 100 BT 6L 5R CB_bg_0 3 C_AN...

Page 151: ...01 2 AS5051AW XMi MCESG1 UMAC 1 1G 120 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO1G BII6 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 1AWX Mi AAP India LX AV 30J 01 3 AS5051AW XMi MCEIL1 UMAC 1...

Page 152: ...Mi MCEIL1 UMAC 1 1G 120 6L 5R CB_bg_0 3 C_AN ATTL5 0 N14 1 WXGA G SO1G BII6 N N120 GB5 4 K NSM8 X ABT_ ATH54 13BG N N AS505 2WXM i AAP Indonesia LX AV 30J 00 6 AS5052WX Mi MCEIN1 UMAC 1 1G 120 6L 5R C...

Page 153: ...0 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N60G B5 4K NSM8 X ABT_ ATH54 13BG N N AS505 1ANW XMi AAP Thailand LX AV 30C 0 16 AS5051AN WXMi LINPUSTH 2 UMAC 1 512 80 BT 6L 5R CB_bg_0 3 C_A...

Page 154: ...2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Middle East LX AV 30J 04 3 AS5051AW XMi MCEAR1 UMAC 2 512 100 6L 5R_bg...

Page 155: ...2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Holland LX AV 30J 03 3 AS5051AW XMi MCENL6 UMAC 2 512 100 6L 5R_bg_0...

Page 156: ...CESW8 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 30J 04 6 AS5051AW XMi MCEUK5 UMAC 2 512 100 6L 5R_...

Page 157: ...HDE7 UMAC 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Greece LX AV 305 03 3 AS5051AW XMi XPHEL1 UMAC 2 512 100 6L...

Page 158: ...C 2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Eastern Europe LX AV 305 02 9 AS5051AW XMi XPHPL6 UMAC 2 512 100 6L...

Page 159: ...2 512 100 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 SO512 MBII6 N100 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Italy LX AV 305 03 7 AS5051AW XMi XPHWIT21 W UMAC 2 512 100 6L 5R_bg_0...

Page 160: ...0 3 C_AN ATMK 36 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NCB2 4X ABT_ BRM4 318BG N N AS505 1ANW XCi AAP Malaysia LX AV 30C 0 18 AS5051AN WXCi LINPUSMA 2 UMAC 1 512 80 6L 5R CB_bg_0 3 C_AN ATMK 36 N14 1...

Page 161: ...AC 1 512 100 BT 6L 5R_bg_VP _0 3C_AN ATMK 36 N14 1 WXGA SO512 MBII6 N N100 GB5 4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2 0 BT VoIP PCMC IA AS505 2NWX Mi AAP Thailand LX AV 30C 0 19 AS5052N WXMi LINPUSTH...

Page 162: ...AN ATMK 36 N14 1 WXGA SO512 MBII6 N N100 GB5 4 K NSM8 X ABT_ BRM4 318BG FOX_ BRM_ 2 0 BT VoIP PCMC IA AS505 1AWX Mi EMEA Russia LX AV 305 04 5 AS5051AW XMi XPHRU1 UMAC 1 512 100 BT 6L 5R_bg_VP _0 3C_A...

Page 163: ...12 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Middle East LX AV 30J 07 0 AS5051AW XMi MCEAR1 UMAC 2 512 120 6L 5R_bg_0...

Page 164: ...1 512 80 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII6 N N80G B5 4K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Norway LX AV 30J 07 5 AS5051AW XMi MCENO5 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36...

Page 165: ...C 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Italy LX AV 30J 07 6 AS5051AW XMi MCEWIT11 W UMAC 2 512 120 6L 5R_bg...

Page 166: ...UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 30J 08 3 AS5051AW XMi MCEWUK1 1W UMAC 2 512 120 6L 5R_bg...

Page 167: ...MAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA Holland LX AV 305 06 7 AS5051AW XMi XPHNL1 UMAC 2 512 120 6L 5R_bg...

Page 168: ...1AW XMi XPHSW5 UMAC 2 512 120 6L 5R_bg_0 3 C_AN ATMK 36 N14 1 WXGA SO512 MBII5 SO512 MBII5 N120 GB5 4 K NSM8 X ABT_ BRM4 318BG N N AS505 1AWX Mi EMEA UK LX AV 305 06 5 AS5051AW XMi XPHUK1 UMAC 2 512 1...

Page 169: ...12 80 BT 6L 5R CB_bg_0 3 C_AN ATTL5 0 N14 1 WXGA G SO512 MBII5 N N80G B5 4K NSM8 X ABT_ ATH54 13BG FOX_ BRM_ 2 0 N Model RO Country Acer Part no Descriptio n CPU LCD DIMM 1 DIMM 2 HDD 1 GB ODD Wirele...

Page 170: ...ia LX AV 20C 0 02 AS3053N WXMi LINPUSIL1 UMAC 1 512 60 6L 5R CB_bg_0 3 C_AN SMP64342 5W N14 1W XGAG SO512 MBII5 N N60GB5 4K NSM8 X ABT_BR M4318B G N AS305 3NWX Mi AAP Singap ore LX AV 20C 0 01 AS3053N...

Page 171: ...9 AS3053WX Mi XPHFR1 UMAC 1 512 80 6L 5R CB_bg_0 3 C_AN SMP64342 5W N14 1W XGAG SO512 MBII5 N N80GB5 4K NSM8 X ABT_BR M4318B G N AS305 3WXM i PA ACLA Spanis h LX AV 205 01 0 AS3053WX Mi XPHES1 UMAC 1...

Page 172: ...1 512 60 6L 5R CB_bg_0 3 C_AN SMP64342 5W N14 1W XGAG SO512 MBII5 N N60GB5 4K NSM8 X ABT_BR M4318B G N AS305 3WXM i PA ACLA Portug uese LX AV 205 01 1 AS3053WX Mi XPHXC1 UMAC 1 512 80 6L 5R CB_bg_0 3...

Page 173: ...00 7 AS3053WX Mi MCEES1 UMAC 1 512 60 6L 5R CB_bg_0 3 C_AN SMP64342 5W N14 1W XGAG SO512 MBII5 N N60GB5 4K NSM8 X ABT_BR M4318B G N AS305 3WXM i PA USA Canad a LX AV 206 00 4 AS3053WX Mi XPPEN1 UMAC 1...

Page 174: ...XMi LINPUSTR 1 UMAC 1 512 60 6L 5R_bg_0 3 C_AN SMP64342 5W N14 1W XGA SO512 MBII5 N N60GB5 4K NSM8 X ABT_BR M4318B G N AS305 3WXM i EMEA Turkey LX AV 205 01 6 AS3053WX Mi XPHTR1 UMAC 1 512 60 6L 5R_bg...

Page 175: ...to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 5710 5310 and...

Page 176: ...age Drive Iomega USB Zip 250MB Transcend 80G HDD Plextor DVD R RW LG DVD R RW Sony DVD R RW USB Camera Intel Easy PC Camera A20953 001 Orange Micro USB 2 0 Web Cam USB HUB and Others A TEN UH 204 IOGE...

Page 177: ...RS card ExpressCard Test Express Card Abcom 5 in 1 Adapter ExpressCard Reader Abcom GigaLan ExpressCard Sunix ECF2400 2 Ports 1394A ExpressCard Memory Card Test SD MS MMC SM CF Microdrive XD SD Card A...

Page 178: ...168 Appendix B SG_Dallen book Page 168 Thursday April 19 2007 11 08 AM...

Page 179: ...uding K Service guides for all models K User s manuals K Training materials K Bios updates K Software utilities K Spare parts lists K TABs Technical Announcement Bulletin For these purposes we have in...

Page 180: ...170 Appendix C SG_Dallen book Page 170 Thursday April 19 2007 11 08 AM...

Page 181: ...DIMM Module 63 Display 4 display hotkeys 15 E Error Symptom to Spare Part Index 106 Euro 16 External CD ROM Drive Check 102 External Module Disassembly Flowchart 59 F Features 1 Flash Utility 51 fpc...

Page 182: ...6 P Panel 5 Bottom 8 left 5 PC Card 9 35 PCMCIA 35 Power System Check 103 Battery Pack 105 Power Adapter 104 Processor 29 S Screw List 58 59 69 93 Speaker Module 90 speakers hotkey 15 System Block Dia...

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