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Troubleshooting
This chapter contains information about troubleshooting common problems associated with the
tablet.
General Information
The following procedures are guides for troubleshooting computer problems. The step by step
procedures are designed to be performed as described.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1.
2.
Obtain as much detail as possible about the problem.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or by
repeating the operation that led to the problem.
Use Table 4-1 with the verified symptom(s) to determine the solution.
Table 4-1. Verified Symptoms
Symptoms
See
Figure 4-1. Power On Issues
on page
4-3
Figure 4-2. No Display Issues
on page
4-4
Figure 4-3. LCD Picture Failure
on page
4-5
Figure 4-4. Touch Screen Failure
on page
4-6
Figure 4-5. Internal Speaker Failure
on page
4-7
Figure 4-6. Internal Up Microphone Failure
on page
4-8
Figure 4-7. Extend Earphone Failure
on page
4-9
Figure 4-8. USB Test Failure
on page
4-10
Figure 4-9. Camera Failure
on page
4-11
Figure 4-10. WiFi Function Test Failure
on page
4-12
Figure 4-11. HDMI Function Test Failure
on page
4-13
Other Functions Failure
on page
4-14
3.
Power on Issues
No Display Issues
LCD Picture Failure
Touch Screen Failure
Internal Speaker Failure
Internal Microphone Failure
Extend Earphone Failure
USB Test Failure
Camera Failure
WiFi Function Test Failure
HDMI Test Failure
Other Functions Failure
4.
If the issue is still not resolved, see
Online Support Information
on page
8-2.
4-2
Troubleshooting
Summary of Contents for Ducati 2 HD
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