1. Exploded view diagram with list of items
Page 1: ...1 34 LCD Monitor ACER CB342CUR Service Service Service Acer Monitor CB342CUR LIFECYCLE EXTENSION GUIDE...
Page 2: ...nt Safety Notice 3 1 Exploded view diagram with list of items 4 2 Mechanical Instruction 5 3 Firmware Upgrade Process 10 4 Writing EDID Process 17 5 FRU Field Replaceable Unit List 21 6 Trouble shooti...
Page 3: ...method may damage equipment or products It is recommended that service engineers should have repairing knowledge experience as well as appropriate product training per new model before performing the...
Page 4: ...1 Exploded view diagram with list of items...
Page 5: ...1WB LED BOARD 10 Q23G3155786002 DECO LOGO 13 N A LIGHT BAR 14 USBIQAE USB BOARD 15 Q15G2882101 USB BKT 16 F78G0090650YAA00NT SPEAKER BOX 17 F95G8014S4Q081RPNT CABLE SPEAKER 18 A33G1936AEM 1L0100 KEY 1...
Page 6: ...t the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed Tool Description Scr...
Page 7: ...ut the monitor face down on a matched cushion a Use the finger to release the screw to remove base b Use the tool to take out hinge cover c Release the screws to take out stand assy Remove the rear co...
Page 8: ...to open all latches Be careful the position of the key board Note please always start from the opening hole on the bottom of cover DO NOT open it too hard It may cause cover damage c Disconnect the c...
Page 9: ...tear up all tapes release the screws to remove main frame USB bkt and speakers Release the screws to remove middle frame and take out LED board Release screws to separate the main board and USB board...
Page 10: ...posal Disassemble the screws to separate the middle frame from panel NOTE Circuit boards 10 cm2 has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and...
Page 11: ...3 Firmware Upgrade Process 3 1 Preparation ISP TOOL F W POWER CABLE...
Page 12: ...11 3 2 Open the folder and double click the ISP tool to run it 3 3 Install the USB port driver by clicking Communication Option...
Page 13: ...12 3 3 1 Click Install to process it 3 3 2 Disconnect USB cable from PC and reconnect it again then click Detect it should be showed 0 which means the USB port driver is installed successfully...
Page 14: ...er PC to check if below red portion is showed to ensure this ISP driver is installed successfully 3 4 Firmware upgrade 3 4 1 Choose the USB Access method as Realtek USB 3 4 2 Upgrade the firmware as s...
Page 15: ...Here takes R272 for example 4 Check the FW version after upgrade S1 The way to open factory menu 1 Connect HDMI source to monitor and turn it on Please see the user controls as below 2 The way to fact...
Page 16: ...15 S2 Do factory reset in user menu 1 Restart the monitor after open factory menu And then open the user menu Press key button 4411 to reset Check this F W version...
Page 17: ...te this part e Panel profile The panel profile includes OD and Gamma table Both tables had been fine turned by NVIDIA It also got the certification from NVIDIA Therefore we don t need to update it aft...
Page 18: ...4 Writing EDID Process 4 1 Test Environment Preparation...
Page 19: ...le click the icon to install the driver Restart PC after installation 4 3 Prepare the EDID written 4 4 Copy Acer CB342CUR to DDC folder and put DDC and ISP tool together 4 5 Run the ISP tool S1 Double...
Page 20: ...9 S2 Select the EDID folder here takes CB382CUR for example S3 Load EDID successful Tick the Only connect HDMI input the 22 SN and then click Write EDID Don t close the factory menu while writing EDID...
Page 21: ...n SN you can check the SN 7 6 Troubleshooting S1 Can t write error S2 Try below few ways to cure can t write errors 1 AC on the monitor and turn on it Restart the monitor 2 Take apart the monitor and...
Page 22: ...ations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Picture Description TPV Part No Acer Part No MAIN BOARD FOR PANEL LM340UW6 SSA3 KR LGD W H...
Page 23: ...2P 2P P2 0 L 350 300 MM 30VI MB TO SPK F95G8014S4Q081RPNT WIRE HARNESS 4P 2P 2P P2 0 L 350 300 MM 30V MB TO SPK F95G8014S4W081RPNT WIRE HARNESS 3P 3P P1 25 P1 25 L 100MM 30V KEY BOARD TO LED BOARD F9...
Page 24: ...dle frame ASSY 705GFACS813 Stand Assy F37G8089021 Base Assy F37G8089B11 USB BKT Q15G2623101 MAINFRAME H M DP USB TYPE C Q15G2622109 vesa BKT Q15G2228103 KEY A33G1936AEM 1L0100 Navi Key for CB382CUR A3...
Page 25: ...24 6 Trouble shooting instructions...
