Acer ASPIRE Z3750 Service Manual Download Page 105

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Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide

Category

Part Name

Part Number

Computer stand

HINGE COVER

42.SEW01.004

Computer stand hinge cover

ASSEMBLY HINGE

60.SEW01.003

I/O cable cover

IO COVER

42.SEW01.002

I/O cable plate

IO HOLDER

42.SEW01.003

Wall mount plate

MAINBOARD TOP COVER

60.SEW01.002

Inverter board cover

INVERTER BOARD BRACKET

33.SEW01.004

Scaler board cover

SCALAR COVER

33.SEW01.006

USB/audio board cover

FRONT IO BOARD COVER

33.SEW01.005

HDD bracket

HDD CAGE BRACKET

33.SEW01.002

ODD bracket

ODD BRACKET

33.SEW01.001

ODD bezel

ODD COVER FOR MULTI

60.SEW01.010

ODD COVER FOR BD

60.SEW01.011

Riser board bracket

RISER BOARD BRACKET

33.SEW01.007

PSU bracket

POWER CAGE BRACKET

33.SEW01.003

Summary of Contents for ASPIRE Z3750

Page 1: ...Aspire Z3750 Z3751 Z5750 Z5751 All In One Computer Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the Acer CSD web site for more information go to http csd acer com tw ...

Page 2: ...50 Z3751 Z5750 Z5751 AIO Computer Service Guide Revision History Refer to the table below for changes made on this version of the Aspire Z3750 Z3751 Z5750 Z5751 All In One Computer Service Guide Date Chapter Updates ...

Page 3: ...ncorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this guide is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its dist...

Page 4: ...s that appear on screen NOTE Gives additional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ...his generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed serv...

Page 6: ...vi Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide ...

Page 7: ...ugh the Setup Utility 13 Setup Utility Menus 13 Disassembly Tools 27 System Disassembly 27 Pre disassembly Procedure 27 Disassembly Procedures 28 Removing the Computer Stand 28 Removing the I O Cable Cover 29 Removing the Rear Cover 30 Removing the I O Cable Plate 31 Removing the B CAS Card Bracket 31 Removing the Optical Disc Drive 32 Removing the Scaler Board 34 Removing the USB Audio Board 36 R...

Page 8: ...chscreen Control Board 63 Removing the LCD Panel 64 Removing the LCD Panel Brackets 65 Removing the LCD LVDS Cable 65 Removing the System Cables 66 Troubleshooting 67 Hardware Diagnostic Procedure 67 System Check Procedures 67 Checkpoints 68 POST Error Indicators 72 BIOS Recovery 83 Clearing CMOS 84 System Architecture 85 Block Diagram 85 Mainboard Layout 86 Field Replaceable Unit FRU List 89 Expl...

Page 9: ...0 21 5 inch LCD panel Aspire Z3751 21 5 inch LCD touchscreen panel Aspire Z5750 23 inch LCD panel Aspire Z5751 23 inch LCD touchscreen panel Windows 7 compliant multi touchscreen function for Aspire Z3751 Z5751 Audio Two built in 5W stereo speakers Realtek ALC662 VC0 GR 5 1 Channel High Definition Audio Codec I O ports Right panel USB ports two Headphone jack Microphone jack Left panel Line in lin...

Page 10: ...ws users to access protected digital TV broadcasts Power supply 220 W power supply unit with PFC or non PFC option power factor correction Operating system support Microsoft Windows 7 Home Premium x64 x86 Home Basic x86 FreeDOS Linux LL95 Antivirus software McAfee Internet Security Security BIOS based user and supervisor passwords Kensington lock Power management ACPI 2 0 compliant Energy Star 5 0...

Page 11: ...een 4 Power button indicator Blue System is in power on mode Flashing blue System is in standby mode 5 Speakers 6 Volume increase capacitive key 7 Volume decrease capacitive key 8 LCD brightness capacitive key 9 Auxiliary lighting capacitive key NOTES Icons for the capacitive keys are only visible when the system is turned on The auxiliary lighting capacitive key is designed to provide a light sou...

Page 12: ...ard optional cover 9 Ethernet port RJ 45 2 Optical disc drive ODD 10 USB ports 3 I O cable cover 11 DVI to D Sub port optional 4 9 in 1 card reader 12 Monitor port VGA 5 Slot for optional TV tuner card 13 HDMI port 6 Line in jack 14 PS 2 mouse port 7 Line out jack 15 PS 2 keyboard port 8 Microphone jack 16 AC power jack ...

Page 13: ...50 Z3751 Z5750 Z5751 AIO Computer Service Guide 5 Right and Rear Views Item Icon Component 1 Mounting holes for wall mount option 2 USB ports 3 Microphone jack 4 Headphone jack 5 Kensington slot 6 Computer stand ...

Page 14: ...cket LGA 1156 Package type 32 nm Max TDP 73 W Item Specification System chipset Intel H57 Express Chipset Super I O IT8721F Super I O IT8721F Item Specification BIOS chip AMI BIOS Setup utility CMOS Setup Utility Item Specification Controller Integrated in the Intel processor Number of DIMM slot 4 Maximum memory 8 GB using four 2 GB modules Data rate 1333 MT s Supported capacities 1 or 2 GB DIMM t...

Page 15: ...m Seagate ST3640623AS 7200 rpm WD WD6400AAKS 22A7B2 7200 rpm 750 GB HGST HDS721075CLA332 7200 rpm 1 TB HGST HDT721010SLA360 HDS721010CLA332 7200 rpm Seagate ST31000528AS 7200 rpm WD WD10EADS 22M2B0 WD10EARS 22Y5B1 5400 rpm 1 5 TB Seagate ST31500341AS 7200 rpm WD WD15EADS 22P8B0 5400 rpm 2 TB WD WD20EADS 22R6B0 5400 rpm Item Specification Controller Integrated in the Intel H57 Express Chipset Type ...

Page 16: ...f Item Specification Model Lite On WB111C Bluetooth Kit Chicony BC10B Bluetooth Kit Version Bluetooth 2 1 EDR Item Specification Controller Realtek ALC662 VC0 GR 5 1 Channel High Definition Audio Codec Features Two built in 5W stereo speakers Right panel audio jacks Headphone jack Microphone jack Left panel audio jacks Line in jack Line out jack Microphone jack Item Specification Resolution 2 0 MP...

Page 17: ... 1000 1 Response time typical 5 ms Touchscreen Aspire Z3750 No Aspire Z3751 Yes Aspire Z5750 No Aspire Z5751 Yes Surface treatment AG type 3H hard coating Haze 25 Supported models AUO M215HW01 V0 0G AUO M215HW01 V0 0H LG LM215WF1 LG LM230WF1 TLA5 LF SEC LTM230HT01 A09 LF SEC LTM230HT01 A10 LF Inverter board Darfon VZ 13156 B01 Sumida IV30260SPEC139 Item Specification Output max 220 240 W Supported...

Page 18: ...10 Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide ...

Page 19: ...Run Setup message to make changes to the BIOS settings The Setup Utility loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off The values take effect when the system is booted POST uses these values to configure the hardware If the values and the ac...

Page 20: ...ted you will need to restart the computer Use the Up Down Left Right arrow keys to move between the menu options then press Enter to execute that option Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options lead to dialog boxes that prompt you for information Some options marked with a lead to submenus that enable you to change the va...

Page 21: ... square brackets is user configurable Grayed out parameters are not user configurable for one of the following reasons The field value is auto configured or auto detected The field value is informational only The field is password protected Esc If you press this key On one of the primary menu screens the Exit menu displays On a submenu screen the previous screen displays When you are making select...

Page 22: ...essor Speed Speed of the processor installed on the system System Memory Size of system memory detected during boot up Product Name Official model name of the computer System Serial Number System serial number System BIOS Version Current system BIOS version BIOS Release Date Date when the CMOS setup utility was released Asset Tag Number System asset tag number ...

Page 23: ...r SATA channels each channel allows one SATA device to be installed Press Enter to display the individual configuration screen of installed SATA drive s Halt On Determines whether the system will stop for an error during the POST Options include All Errors Any error detected will pause the system No Errors BIOS will ignore any errors detected during POST All but Keyboard If a keyboard error is det...

Page 24: ...ard Disk Drive Priority Press Enter to specify the boot device priority sequence for the installed hard drive s Optical Disk Drive Priority Press Enter to specify the boot device priority sequence for the installed optical drive RemovableDevice Priority Press Enter to specify the boot device priority sequence for removable drives Network Device Priority Press Enter to specify the boot device prior...

Page 25: ...uter to appear to have less memory available than is physically installed Note This feature is useful for systems running on 64 bit OS and those 32 bit systems that support the Physical Address Extension method Enabled Disabled Hybrid SLI Select whether to enable the Hybrid SLI technology when a nVIDIA graphics card is installed Hybrid SLI increases graphics performance with GeForce Boost and prov...

Page 26: ...ny attached USB mouse or USB keyboard can control the system even when there is no USB driver loaded onto the system Enabled Disabled USB Storage Emulation If set to Auto a USB devices with a capacity of equal or less than 2 GB will be emulated as a bootable floppy disk Auto Floppy Hard Disk Onboard Graphics Controller Enables or disables the onboard graphics controller Enabled Disabled Onboard Au...

Page 27: ...up from a power saving mode when an event occurs on an installed PCI device Enabled Disabled Power On by Modem Ring Enables or disables the system to wake up from a power saving mode when a modem signal is received network message Enabled Disabled Power On by Onboard LAN Enables or disables the system to wake up from a power saving mode when the onboard LAN controller received a network message En...

Page 28: ...emperature System Temperature CPU Fan Speed System Fan Speed CPU Core 1 1V 3 30V 5 00V 12 0V 5VSB VBAT These items lets you monitor the parameters for critical voltages temperatures and fan speeds Smart Fan When enabled fan speed will speed up or slow down depending on the system temperature Enabled Disabled ...

Page 29: ... Disabled Spread Spectrum When the mainboard s clock generator pulses the extreme values of the pulses creates EMI electromagnetic interference Set this field to Enabled to reduce this EMI level This reduces interference problems with other electronics in the area Note Remember to disable the Spread Spectrum feature if you are overclocking A slight jitter can introduce a temporary boost in clock s...

Page 30: ...forget your password you may have to return your computer to your dealer to reset it Field Description Value Supervisor Password Displays the supervisor password status When set to Installed this password will allow the user to access and change all settings in the Setup Utility Installed Not Installed User Password Displays the user password status Only the following menus will be accessible when...

Page 31: ...ntry then press Enter You will be prompted to save the new password 5 Press Enter 6 Press F10 to save the password and close the Setup Utility To remove a system password 1 Select Change Supervisor Password or Change User Password then press Enter The password box appears 2 Type the original password then press Enter 3 Press Enter twice without entering anything in the new and confirm password fie...

Page 32: ...hortcut F9 Perform the steps below to load the system default settings 1 Select Load Default Settings then press Enter You will be prompted to load the system defaults 2 Select OK then press Enter 3 Press F10 to save the changes you made and close the Setup Utility Save Exit Setup Execute this menu to save the changes made and closes the Setup Utility Keyboard shortcut F10 ...

Page 33: ...Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide 25 Exit Without Saving Execute this menu to closes the Setup Utility without making any changes ...

Page 34: ...26 Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide ...

Page 35: ...form the steps listed below 1 Make sure that the optical disc drive and the card reader slot are empty 2 Turn off the power to the computer and all peripherals 3 Unplug the power cord from the computer 4 Unplug the network cable and all connected peripheral devices from the computer 5 Place the computer on a flat steady surface with the rear cover facing upward NOTES To reinstall the system compon...

Page 36: ...edures Removing the Computer Stand 1 Perform the Pre disassembly Procedure on page 27 2 Use a flat screwdriver to pry off the plastic shell covering the computer stand screws 3 Remove the screws securing the computer stand Quantity Color Torque Part Number 3 Black 4 0 4 5 kgf cm ...

Page 37: ...Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide 29 4 Remove the computer stand Removing the I O Cable Cover 1 Perform the Pre disassembly Procedure on page 27 2 Remove the I O cable cover ...

Page 38: ...ges 28 and 29 2 Grasp the rear cover on the I O port area and pull up to disengage the cover from the front bezel The picture below shows the location of the plastic snaps securing the rear cover Pull up the rear cover on these locations to release these snaps 3 Push on the areas highlighted on the below picture to disengage the rear cover from the chassis 4 Remove the rear cover ...

Page 39: ...the previous page 2 Push the latch to disengage the I O cable plate from the chassis a then remove the I O cable plate b Removing the B CAS Card Bracket 1 Remove the rear cover by following the procedure described on the previous page 2 Remove the screw securing the B CAS card bracket Quantity Color Torque Part Number 1 Chrome 4 0 4 5 kgf cm 86 00B75 240 ...

Page 40: ...vice Guide 3 Remove the B CAS card bracket Removing the Optical Disc Drive 1 Remove the rear cover by following the procedure described on page 30 2 Remove the screw securing the ODD Quantity Color Torque Part Number 1 Black 4 5 0 3 kgf cm 86 00B75 240 ...

Page 41: ...er Service Guide 33 3 Slide the ODD outward then disconnect the ODD SATA cable from the drive 4 Remove the ODD from the chassis 5 Remove the screw securing the ODD bracket Quantity Color Torque Part Number 1 Silver 2 0 0 2 kgf cm 86 7A122 4R0 ...

Page 42: ...DD bezel from the module Removing the Scaler Board 1 Remove the rear cover by following the procedure described on page 30 2 Remove the screws securing the scaler board cover 3 Remove the scaler board cover Quantity Color Torque Part Number 2 Chrome 4 5 0 3 kgf cm 86 00B75 240 ...

Page 43: ...uter Service Guide 35 4 Remove the tape covering the HDMI cable connector 5 Disconnect all the cables from the scaler board 6 Remove the screws securing the scaler board Quantity Color Torque Part Number 3 Chrome 4 5 0 3 kgf cm 86 00B75 240 ...

Page 44: ...by following the procedure described on page 30 2 Remove the screw securing the USB audio board cover A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board Quantity Color Torque Part Number 1 Chrome 4 5 0 3 kgf cm 86 00B75 240 ...

Page 45: ...udio board cover outward to disengage the cover tabs from the chassis then remove the USB audio board cover 4 Disconnect the two cables from the USB audio board 5 Remove the screws securing the USB audio board Quantity Color Torque Part Number 2 Chrome 4 5 0 3 kgf cm 86 00B75 240 ...

Page 46: ...llowing the procedure described on page 30 2 Remove the scaler board by following the procedure described on page 34 3 Remove the tapes securing the speaker cables to the power supply unit A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board ...

Page 47: ...pire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide 39 4 Remove the screws securing the scaler board cover 5 Remove the speakers Quantity Color Torque Part Number 4 Chrome 4 5 0 3 kgf cm 86 00B75 240 ...

Page 48: ...uide Removing the Wall Mount Plate 1 Remove the rear cover by following the procedure described on page 30 2 Remove the screws securing the wall mount plate 3 Remove the wall mount plate Quantity Color Torque Part Number 5 Chrome 4 5 0 3 kgf cm 86 5A554 6R0 ...

Page 49: ...ollowing the procedure described on the previous section 2 Remove the screw securing the inverter board cover 3 Slide the inverter board cover outward to disengage it from the chassis then remove the cover 4 Disconnect all cables from the inverter board Quantity Color Torque Part Number 1 Chrome 4 5 0 3 kgf cm 86 00B75 240 ...

Page 50: ...g the inverter board 6 Remove the inverter board Quantity Color Torque Part Number 2 Chrome 4 5 0 3 kgf cm 86 00B75 240 A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board ...

Page 51: ...he DVI to D Sub cable to the I O port panel a then detach the cable from the panel b 3 Remove the two hex screws securing the DVI to D Sub cable to the graphics card a then detach the cable from the card b Disconnect the HDMI cable from the graphics card as well c Quantity Color Torque Part Number 2 Chrome 4 5 0 3 kgf cm 86 80536 7R2 Quantity Color Torque Part Number 2 Chrome 4 5 0 3 kgf cm 86 805...

Page 52: ...crew securing the graphics card bracket 6 Disconnect the graphics card from the riser board Quantity Color Torque Part Number 1 Chrome 4 5 0 3 kgf cm 86 00B75 240 A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board ...

Page 53: ...following the procedure described on page 40 2 Remove the graphics card assembly by following the procedure described on page 43 3 Disconnect the power and SATA cables from the hard drive Quantity Color Torque Part Number 2 Chrome 4 5 0 3 kgf cm 86 00B75 240 A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposin...

Page 54: ...ive 5 Slide the HDD assembly outward to disengage the assembly from the chassis then remove the HDD assembly 6 Remove the screws securing the hard drive bracket Quantity Color Torque Part Number 1 Chrome 4 5 0 3 kgf cm 86 00B75 240 Quantity Color Torque Part Number 1 Chrome 4 5 0 3 kgf cm 86 5A554 6R0 ...

Page 55: ...ower Supply Unit 1 Remove the wall mount plate by following the procedure described on page 40 2 Disconnect the 4 pin and 24 pin ATX power cables from their mainboard connectors a Press the top portion of the cable s retaining latch b Pull the cable straight up from its connector 3 Disconnect the PSU extension cable ...

Page 56: ...Slide the PSU outward to disengage it from the chassis a then pull the ATX cables through the chassis opening b 6 Remove the screw securing the PSU to it cage Quantity Color Torque Part Number 1 Chrome 4 5 0 3 kgf cm 86 00B75 240 Quantity Color Torque Part Number 1 Chrome 4 5 0 3 kgf cm 86 5A554 6R0 ...

Page 57: ... Heat Sink Fan HSF Assembly 1 Remove the wall mount plate by following the procedure described on page 40 2 Disconnect the HSF cable from its mainboard connector 3 Loosen the HSF s spring loaded screws in a diagonally opposite pattern an X pattern Quantity Color Torque Part Number 4 Chrome 6 0 0 5 kgf cm ...

Page 58: ... the HSF assembly Removing the Processor 1 Remove the HSF assembly by following the procedure described on the previous section 2 Disengage the load lever from its latch then rotate the load lever to the open position 3 Open the retention plate to expose the socket body ...

Page 59: ...s from the DIMM slots b IMPORTANT When installing a processor Note the golden arrow on the corner to make sure the processor is properly oriented over the socket Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal grease residue Wipe the die surface several times to make sure that no particles or dust contaminants are evident Allow the alcohol to evaporate...

Page 60: ...rd and HDD assemblies by following the procedures described on pages 43 45 3 Remove the power supply unit by following the procedure described on page 47 4 Remove the HSF assembly processor and the memory modules by following the procedures described on pages 49 51 5 Disconnect the HDD and ODD SATA cables from the mainboard 6 Disconnect the rest of the cables connected to the mainboard ...

Page 61: ...mber 4 Chrome 4 5 0 3 kgf cm 86 00B75 240 A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board The RTC battery has been highlighted with a yellow circle in the above image Detach the RTC battery and follow local regulations for disposing it ...

Page 62: ...cedure described on the previous section 2 Push the I O shield to remove it from the chassis Removing the Side Bezel 1 Remove the rear cover by following the procedure described on page 30 2 Remove the screws securing the side bezel Quantity Color Torque Part Number 11 1 11 Chrome 4 5 0 3 kgf cm 86 1A524 5R0 2 12 13 86 5A554 6R0 ...

Page 63: ...Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide 55 3 Push the plastic tabs securing the side bezel outward 4 Remove the side bezel ...

Page 64: ...ollowing the procedure described on page 30 2 Remove the side bezel by following the procedure described on page 54 3 Remove the screws securing the front bezel 4 Disconnect the webcam cable 5 Turn over the unit with the display screen facing up Quantity Color Torque Part Number 4 Chrome 3 0 0 3 kgf cm 86 VA324 5R0 ...

Page 65: ... front bezel 7 Detach the front bezel from the chassis and turn it over the speaker mesh cover The front bezel is still attached to the chassis by the cables connected to the capacitive LED board Bluetooth module and the light bars Proceed to the succeeding sections to remove these three components ...

Page 66: ... Service Guide Removing the Capacitive LED Board 1 Remove the front bezel by following the procedure described on page 56 2 Disconnect the capacitive LED board cable 3 Use a flat screwdriver to pry off the capacitive LED board from the front bezel ...

Page 67: ...h Module 1 Remove the front bezel by following the procedure described on page 56 2 Remove the tape protecting the Bluetooth module 3 Remove the Bluetooth module from the front bezel and turn it over to expose the cable connector underneath it 4 Disconnect the Bluetooth module cable ...

Page 68: ...puter Service Guide Removing the Light Bars 1 Remove the front bezel by following the procedure described on page 56 2 Pull up the tabs securing the two light bars 3 Remove the light bars from the front bezel 4 Disconnect the light bars cables ...

Page 69: ...ure described on page 56 2 Push the tabs securing the webcam module then remove the module Removing the Power Button 1 Remove the front bezel by following the procedure described on page 56 2 Use a flat screwdriver to pry off the power button from the speaker mesh cover 3 Remove the power button and the spring coil located underneath it ...

Page 70: ... described on page 56 2 Push the four tabs underneath the speaker mesh cover assembly to the chassis to disengage the cover a then remove the cover b 3 Expose the bottom side of the cover to access the power button LED cable 4 Remove the tape protecting the power button LED cable 5 Push the tabs securing the power button LED cable then remove the cable ...

Page 71: ... cover by following the procedure described on the previous section 2 Open the touchscreen film cable connectors a then disconnect the film cables b Disconnect the power cable of the touchscreen control board as well c 3 Remove the screws securing the touchscreen control board IMPORTANT If the LCD touchscreen panel becomes defective the LCD panel with the touchscreen film and the touchscreen contr...

Page 72: ...sconnect the inverter board cables Refer to step 4 on page 41 4 For the Aspire Z3751and Z5751 models remove the touchscreen control board by following the procedure described on the previous section 5 Remove the screws securing the LCD panel A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of ci...

Page 73: ...the procedure described on the previous page 2 Remove the screws securing the LCD panel bracket a then detach the brackets b Removing the LCD LVDS Cable 1 Remove the LCD panel by following the procedure described on the previous page 2 Disconnect the LCD LVDS cable then pull the cable from the panel Quantity Color Torque Part Number 4 Chrome 4 5 0 3 kgf cm 86 1A524 5R0 ...

Page 74: ... Z5751 AIO Computer Service Guide Removing the System Cables 1 Remove the LCD panel by following the procedure described on the previous page 2 Remove the tapes securing the system cables then release the cables from the chassis ...

Page 75: ... on the next page If the system will not power on do the following Check if the power cable is properly connected to the AC power jack and a functional AC power source Check if the voltage selector switch is set to the correct voltage setting System External Inspection 1 Inspect the power and LED indicators on the front panel Go to Front View section on page 3 for the location and description of t...

Page 76: ...in debugging problems that occur during the pre boot process Viewing BIOS Checkpoints Viewing all checkpoints generated by the BIOS requires a checkpoint card also referred to as a POST card or POST diagnostic card These are ISA or PCI add in cards that show the value of I O port 80h on a LED display Checkpoints may appear on the bottom right corner of the screen during POST This display method is...

Page 77: ...ion is stored in memory D9 Store the Uncompressed pointer for future use in PMM Copying Main BIOS into memory Leaves all RAM below 1 MB Read Write including E000 and F000 shadow areas but closing SMRAM DA Restore CPUID value back into register Give control to BIOS POST ExecutePOSTKernel See the POST Code Checkpoints section for more information Checkpoint Description E0 Initialize the floppy contr...

Page 78: ...nitializes the CPU The BAT test is being done on KBC Program the keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 0A Initializes the 8042 compatible Key Board Controller 0B Detects the presence of PS 2 mouse 0C Detects the presence of Keyboard in KBC port 0E Testing and initialization of different Input Devices Also update the Kernel Variables Traps the I...

Page 79: ...s encountered during POST 85 Display errors to the user and gets the user response for error 87 Execute BIOS setup if needed requested Check boot password if installed 8C Late POST initialization of chipset registers 8E Program the peripheral parameters Enable Disable NMI as selected 90 Late POST initialization of system management interrupt A0 Check boot password if installed A1 Clean up work nee...

Page 80: ...2A Initialize different buses and perform the following functions Reset Detect and Disable function 0 Static Device Initialization function 1 Boot Output Device Initialization function 2 Function 0 disables all device nodes PCI devices and PnP ISA cards It also assigns PCI bus numbers Function 1 initializes all static devices that include manual configured onboard peripherals memory and I O decode...

Page 81: ... boot from a particular device This message is usually followed by other information concerning the device Invalid Boot Diskette A diskette was found in the drive but it is not configured as a bootable diskette Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for data transfer This is often reported by drives when no media is present A Drive Error The B...

Page 82: ...re IDE ATAPI devices in POST 5th Master Hard Disk Error The IDE ATAPI device configured as Master in the 5th IDE controller could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 5th Slave Hard Disk Error The IDE ATAPI device configured as Slave in the 5th IDE controller could not be properly initi...

Page 83: ...th IDE controller failed an ATAPI compatibility test This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 6th Slave Drive ATAPI Incompatible The IDE ATAPI device configured as Slave in the 6th IDE controller failed an ATAPI compatibility test This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI device...

Page 84: ...NVRAM Cleared There was an error in while validating the NVRAM data This causes POST to clear the NVRAM data Resource Conflict More than one system device is trying to use the same non shareable resources Memory or I O NVRAM Ignored The NVRAM data used to store Plug n Play PnP data was not used for system configuration in POST NVRAM Bad The NVRAM data used to store Plug n Play PnP data was not use...

Page 85: ...t responding when the keyboard controller is initialized PS 2 Keyboard not found PS 2 keyboard support is enabled in the BIOS setup but the device is not detected PS 2 Mouse not found PS 2 mouse support is enabled in the BIOS setup but the device is not detected Keyboard Interface Error Keyboard controller failure This may indicate a problem with system hardware Unlock Keyboard PS 2 keyboard is lo...

Page 86: ...oes not work then replace the heat sink fan Mainboard Processor test failed Processor Mainboard NOTE Normally the processor fan should be operative and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems Mainboard and Memory related Symptoms Symptom Error Action FRU Memory test failed Memory module Mainboard Incorrect memory siz...

Page 87: ...lly Enter CMOS Setup and load the default settings DIMM Mainboard CD DVD ROM drive LED flashes for more than 30 seconds before LED shutting off Software asks to reinstall disc Software displays a reading CD DVD error CD DVD ROM may have dirt or foreign material on it Check with a known good disc CD DVD ROM is not inserted properly CD DVD ROM is damaged CD DVD ROM drive cannot load or eject when th...

Page 88: ...phone application is configured correctly for your modem and set to receive messages and or fax Data fax modem software program invoked but cannot receive send data fax Ensure the modem card is installed properly Fax voice modem software program invoked but has no sound output Data files are received normally voice from modem cannot be produced but system sound feature works normally Ensure the mo...

Page 89: ... Error Action FRU Pressing the power button does not turn off the system Only unplugging the power cord from electrical outlet can turn off the system Ensure the Soft off by PWR BTTN in CMOS Setup under Power Management is not set to Instant off Power switch cable assembly Pressing the power button does not turn on the system Power switch cable assembly Executing software shutdown from Windows98 S...

Page 90: ...e mainboard and then LCD assembly one at a time Do not replace a non defective FRU Beep Status Possible Causes One short beep System ready System is OK Continuous one long beep Memory not installed or memory error Something is wrong with the memory installed There is problem accessing the memory i e mainboard problem One long beep then two short beeps and repeat VGA not installed or VGA error The ...

Page 91: ...all data on the USB storage device will be cleared during the creation of the crisis disk 2 Set up a computer running the Windows XP or Windows Vista operating system and plug in the USB storage device into an available USB port 3 Copy the target BIOS ROM file to the USB storage device and rename it as amiboot rom 4 Unplug the USB storage device 5 Eject the removable USB storage device from the co...

Page 92: ...te by following the procedures described on pages 28 31 6 Remove the wall mount plate by following the procedure described on page 40 7 Remove the graphics card and HDD assemblies by following the procedures described on pages 43 45 8 If necessary remove any other assemblies or cables that prevent access to the CMOS clear jumper 9 Locate the CLR_CMOS jumper on the mainboard 10 Remove the jumper bl...

Page 93: ...apter shows the block diagram and board layout of the Aspire Z3750 Z3751 Z5750 Z5751 computer Block Diagram The core subsystems of the Aspire Z3750 Z3751 Z5750 Z5751 computer are depicted in the following block diagram System Block Diagram System Architecture Chapter 5 ...

Page 94: ...r graphics card installation 4 PCI E1 1X2 PCI Express x1 expansion slot reserved for TV tuner card installation 5 SPEAKER1 Internal speaker cable connector 6 F_AUDIO Side I O board cable connector 7 AUDIO Left panel audio jacks line in line out and microphone jacks 8 NIC_USB Left Ethernet port Right USB ports 9 USB USB ports 10 VGA Monitor port 11 HDMI HDMI port 12 KB MS Left PS 2 mouse port Right...

Page 95: ...t 3 20 DIMM1 DDR3 slot 1 21 PWR1 24 pin ATX power connector 22 BUZ1 Internal buzzer 23 F_USB4 Card reader function connector 24 F_USB2 Card reader function connector 25 F_USB3 Front panel USB cable connector 26 F_USB1 Card reader function connector 27 AMI BIOS chip 28 SATA1 HDD SATA cable connector 29 SATA2 ODD SATA cable connector 30 Intel H57 Express Chipset Item Code Component ...

Page 96: ...88 Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide ...

Page 97: ...e Guide The part numbers listed in this Service Guide may differ from those given to regional AUTHORIZED SERVICE PROVIDERS You MUST use the local FRU list provided by your regional office to order FRU parts for repair and service of customer machines Make sure that you are using the most up to date information available on your regional web site or channel when ordering FRU parts NOTE Follow the l...

Page 98: ...90 Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide Exploded Diagram ...

Page 99: ...Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide 91 ...

Page 100: ... BAR BOARD BLUE 55 SEW01 004 Touchscreen control board for Aspire Z3751and Z5751 models only TOUCH CONTROL BOARD IDEACOM MUTI IDC1650 114U0 RESISTIVE FOR 23 PA 14800 002 Graphics card NV G315 512MB 64BIT DDR3 DVI HDMI VGA ATX BRACKET ROHS VG ECS31 501 VGA CARD 81D685 469016 NV G315 512MB 64BIT DDR3 DVI HDMI VGA ATX BRACKET ROHS SAMSUNG VG ECS31 502 288 1N141 201AC NV 315 512MB 64BITS SDDR3 DVI HDM...

Page 101: ...D 55 SEW01 005 Webcam module CAMERA 2M PRIMAX 50 704A4WNT8 57 U5R01 003 Bluetooth module BLUETOOTH MODULE V2 1 EDR CSR BC04 ROM CSP A08 54 U5R01 002 BLUETOOTH BOARD MODULE V2 1 EDR CSR BLUECOR XAVI BC10B 04C1 54 U5R01 001 Wireless LAN module WIRELEEE LAN BOARD 802 11BGN REALTEK LITEON RTL8191SU 1TX2R H NI 10200 041 Wireless antennas WIRELESS ANTENNA AUX WLAN GALLAGHER ACON 50 U5R01 030 WIRELESS AN...

Page 102: ...HZ 2G UNB ACR256X64D3U1333C9 KN 2GB07 002 MEMORY UNIFOSA DDR3 1333MHZ 2G UNB DIMM GU512303EP0202 LF 128 8 0 065UM KN 2GB0H 009 MEMORY HYNIX DDR3 1333MHZ 2G HMT125U6BFR8C H9 KN 2GB0G 015 MEMORY SAMSUNG DDR3 1333MHZ 2G M378B5673EH1 CH9 KN 2GB0B 014 MEMORY SAMSUNG DDR3 1333MHZ 2G M378B5673FH0 CH9 KN 2GB0B 024 MEMORY Nanya UNB DIMM DDRIII 1333 2GB NT2GC64B8HC0NF CG LF 128 8 0 065UM KN 2GB03 018 Hard d...

Page 103: ...DT721010SLA360 KH 01K07 002 HDD 1TB 3 5 5400RPM SATAII WD10EADS 22M4B0 8MB GP KH 01K08 005 HDD 3 5 1000GB 7200RPM SATA SEAGATE ST31000528AS LF KH 01K01 007 HDD 1TB 3 5 5400RPM WD WD10EARS 22Y5B1 GP 5 4K KH 01K08 008 HDD 1 5TB 3 5 7200RPM SATA SEAGATE BRINKS ST31500341AS 32MB CC4H 7 KH 15K01 002 HDD 1 5TB 3 5 5400RPM SATA WD GP500 WD15EADS 22P8B0 32MB GP KH 15K08 001 HDD 2TB 3 5 5400RPM SATA WD GP5...

Page 104: ...ssembly for Aspire Z3751and Z5751 models only ASSEMBLY LCD MODULE 23 WFHD NONE GLARE W TOUCH PANEL CONTRAL BOARD GLUE 6M SF001 001 Touchscreen panel film for Aspire Z3751and Z5751 models only TOUCH PANEL 23 ETURBO SR 230M182235D1 23 RESISTIVE MUTI TOUCH PANEL TOUCH FILM PC 14600 001 Case Cover Bracket Assembly Front bezel FRONT COVER 23 W O 3D W CAMERA HOLE 60 SEW01 005 Power button POWER BUTTOM 6...

Page 105: ... 003 Wall mount plate MAINBOARD TOP COVER 60 SEW01 002 Inverter board cover INVERTER BOARD BRACKET 33 SEW01 004 Scaler board cover SCALAR COVER 33 SEW01 006 USB audio board cover FRONT IO BOARD COVER 33 SEW01 005 HDD bracket HDD CAGE BRACKET 33 SEW01 002 ODD bracket ODD BRACKET 33 SEW01 001 ODD bezel ODD COVER FOR MULTI 60 SEW01 010 ODD COVER FOR BD 60 SEW01 011 Riser board bracket RISER BOARD BRA...

Page 106: ...R BOARD CABLE 50 SEW01 005 LIGHT BAR BOARD CABLE 50 SF001 005 USB audio board cable USB CABLE 50 SEW01 002 USB CABLE 50 SF001 002 Microphone jack right panel cable MICROPHONE CABLE 50 SEW01 001 MICROPHONE CABLE 50 SF001 001 Speaker cable SPEAKER CABLE 50 SEW01 003 SPEAKER CABLE 50 SF001 003 HDD power cable HDD POWER CABLE 50 SEW01 008 HDD POWER CABLE 50 SF001 008 HDD SATA cable HDD SATA CABLE 50 S...

Page 107: ...BLE FROM VGA 50 SF001 011 HDMI CABLE FROM VGA 50 SEW01 013 Power supply unit POWER SUPPLY 220W CHICONYPOWER EPA CPB09 D220E AAGASSI PY 2200F 006 POWER SUPPLY 220W FULL EPS5 0 DELTA DPS 220UB 2 B EUP PY 22009 008 POWER SUPPLY 220W PFC 230V DELTA DPS 220UB 1 A EUP PY 22009 007 POWER SUPPLY 220W LITE ON FULL PS 5221 9AE ROHS 8 5L EUP 82 PY 2200B 008 POWER SUPPLY 220W CHICONYPOWER PFC CPB09 D220A AAGA...

Page 108: ...292 KEYBOARD 104KEY LITE ON SK 9621 USB SILVER US KB USB0B 289 KEYBOARD 105KEY LITE ON SK 9621 USB SILVER ARABIC FRENCH KB USB0B 322 KEYBOARD 105KEY LITE ON SK 9621 USB SILVER BELGIUM KB USB0B 307 KEYBOARD 105KEY LITE ON SK 9621 USB SILVER CANADIAN FRENCH KB USB0B 297 KEYBOARD 105KEY LITE ON SK 9621 USB SILVER CZECH SLOVAK KB USB0B 327 KEYBOARD 105KEY LITE ON SK 9621 USB SILVER DANISH KB USB0B 317...

Page 109: ...VER KOREAN KB USB0B 329 KEYBOARD 107KEY LITE ON SK 9621 USB SILVER BRAZILIAN PORTUGUESE KB USB0B 298 KEYBOARD 109KEY LITE ON SK 9621 USB SILVER JAPANESE KB USB0B 299 Wireless keyboard KEYBOARD 104KEY LITE ON SK 9660 RF2 4 SILVER ARABIC ENGLISH KB RF40B 005 KEYBOARD 104KEY LITE ON SK 9660 RF2 4 SILVER CZECH KB RF40B 030 KEYBOARD 104KEY LITE ON SK 9660 RF2 4 SILVER GREEK KB RF40B 028 KEYBOARD 104KEY...

Page 110: ...IC KB RF40B 020 KEYBOARD 105KEY LITE ON SK 9660 RF2 4 SILVER ITALIAN KB RF40B 013 KEYBOARD 105KEY LITE ON SK 9660 RF2 4 SILVER NORDIC KB RF40B 037 KEYBOARD 105KEY LITE ON SK 9660 RF2 4 SILVER NORWEGIAN KB RF40B 021 KEYBOARD 105KEY LITE ON SK 9660 RF2 4 SILVER POLISH KB RF40B 023 KEYBOARD 105KEY LITE ON SK 9660 RF2 4 SILVER PORTUGUESE KB RF40B 008 KEYBOARD 105KEY LITE ON SK 9660 RF2 4 SILVER ROMANI...

Page 111: ... NI 86 5A5B6 012 SCREW I NO6 32 L5 BZN 86 00J07 B60 SCREW M3 6L P T BLACK ZN 86 SEW01 002 SCREW 86 80536 7R2 SCRW M2 CAP L4 NI 86 NBY01 003 SCRW M2 CAP L4 NI 86 NBY01 003 SCREW 86 00B75 240 SCRW MACH PAN M3 5L NI 86 SEW01 001 SCREW NO4 40 L6 5 PAN NI 86 00N03 B40 Miscellaneous GLUE FOR GLASS PANEL LEFT AND RIGHT 23 47 U5K01 001 GLUE FOR GLASS PANEL TOP AND LOWER 23 47 U5R01 001 SPRING FOR POWER KN...

Page 112: ...104 Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide ...

Page 113: ... Z3751 Z5750 Z5751 AIO Computer Service Guide 105 This appendix provides features summary for each of the Aspire Z3750 Z3751 Z5750 Z5751 computer model configurations Model Definitions and Configurations Appendix A ...

Page 114: ... 64EM AZ3750 PW S EX02 009 AAP001 AZ3750 CH AAP001 W7HP64EMTH03 PDCG6950 2G 1 1G 1 640G 1 NSM8XS D21 5H 802 11 b g n RF2 4 A1 RF2 4 A1 HX093T AAIO 1021 PDCG6 950 U2GBI II13 U1GBI II13 N D640GB 7 2KS NSM8XS D21 5W UXGA N N 802 11 b g n mini card USB half size Kit N Non PFC 220W 8 5L EuP US type N RF2 4 A1 RF2 4 A1 N W7HP 64EM AZ3750 PW S EX02 010 AAP001 AZ3750 CH AAP001 W7HP64EMTH03 Ci3 550 2G 2 64...

Page 115: ...U N USB A1 USB A1 VGA Kit_DTX AIO A V brand W7HP 64 AZ3750 PW S EXE2 011 EMEA00 1 AZ3750 CH EMEA001 W7HP64R05a01 PDCG6950 2G 2 1000G 1 NSM8XS D21 5H USB A1 USB A1 HX093T AAIO 1021 PDCG6 950 U2GBI II13 U2GBI II13 N D1000G B5 4KS NSM8XS D21 5W UXGA N N N N PFC 220W 8 5L EuP EU N USB A1 USB A1 VGA Kit_DTX AIO A V brand W7HP 64 AZ3750 PW S EXE2 012 EMEA00 1 AZ3750 CH EMEA001 W7HP64R06a01 PDCG6950 2G 2...

Page 116: ...brand W7HP 64 AZ3751 PW S EY02 003 TWN001 AZ3751 CH TWN001 W7HP32TWHPO4 Ci3 550 2G 1 500G 1 NBDCB4XS D21 5H 802 11 b g n Bluetooth RF2 4 A1 RF2 4 A1 HX093T AAIO 1021 Ci3 550 U2GBI II13 N N D500GB 7 2KS NBDCB4 XS D21 5W UXGA N N 802 11 b g n mini card USB half size Kit Bluetooth Kit Non PFC 220W 8 5L EuP BSMI type N RF2 4 A1 RF2 4 A1 N W7HP 32 AZ3751 PW S EY02 004 AAP001 AZ3751 CH AAP001 W7HP64SGW4...

Page 117: ...3a05 Ci3 540 2G 2 500G 1 NSM8XS D21 5H HX093T AAIO 1021 Ci3 540 U2GBI II13 U2GBI II13 N D500GB 7 2KS NSM8XS D21 5W UXGA N N N N PFC 220W 8 5L EuP EU N N N N W7HP 64 AZ3751 PW S EYE2 002 EMEA00 1 AZ3751 CH EMEA001 W7HP64R03a05 Ci3 540 2G 2 500G 1 NSM8XS D21 5H 802 11 b g n HX093T AAIO 1021 Ci3 540 U2GBI II13 U2GBI II13 N D500GB 7 2KS NSM8XS D21 5W UXGA N N 802 11 b g n mini card USB half size Kit N...

Page 118: ...P EU EME A Win 7 WM C RF2 4 A1 RF2 4 A1 VGA Kit_DTX AIO A V brand W7HP 64 AZ3751 PW S EYE2 014 EMEA00 1 AZ3751 CH EMEA001 W7HP64RUR15a02 PDCG6950 1G 2 320G 1 NSM8XS D21 5H 802 11 b g n Bluetooth RF2 4 A1 RF2 4 A1 HX093T AAIO 1021 PDCG6 950 U1GBI II13 U1GBI II13 N D320GB 7 2KS NSM8XS D21 5W UXGA N N 802 11 b g n mini card USB half size Kit Bluetooth Kit PFC 220W 8 5L EuP EU N RF2 4 A1 RF2 4 A1 N W7...

Page 119: ...B T DTXA IO_Kit N N PFC 220W 8 5L EuP EU EME A Win 7 WM C RF2 4 A1 RF2 4 A1 VGA Kit_DTX AIO A V brand W7HP 64 AZ3751 S1 SE Y02 0 01 EMEA00 1 AZ3751 Sample EMEA001 W7HP64pricng1 Ci3 540 2G 1 1G 1 640G 1 NSM8XS D21 5H 315 Bluetooth USB A1 USB A1 aGallagher Marketing Sample HX093T AAIO 1021 Ci3 540 U2GBI II13 U1GBI II13 N D640GB 7 2KS NSM8XS D21 5W UXGA Nvidia315 512MB HDMI DVI DSUB ATX N Bluetooth K...

Page 120: ...Z5751 CH EMEA001 W7HP64R13a01 Ci3 550 2G 2 1000G 1 NSM8XS B23 GT320 H753 D Kit 802 11 b g n EMEA Win7 WMC RF2 4 A1 RF2 4 A1 HX093S AAIO 1023 Ci3 550 U2GBI II13 U2GBI II13 N D1000G B5 4KS NSM8XS D23FHD Nvidia GT320 1GB HDMI DVI DSUB ATX PCIe SW DVB T DTXA IO_Kit 802 11 b g n mini card USB half size Kit N PFC 220W 8 5L EuP EU EME A Win 7 WM C RF2 4 A1 RF2 4 A1 VGA Kit_DTX AIO A V brand W7HP 64 AZ575...

Page 121: ... 4 A1 HX093S AAIO 1023 Ci5 650 U2GBI II13 U2GBI II13 N D1000G B5 4KS NSM8XS D23FHD Nvidia GT320 1GB HDMI DVI DSUB ATX PCIe SW DVB T DTXA IO_Kit 802 11 b g n mini card USB half size Kit Bluetooth Kit PFC 220W 8 5L EuP EU EME A Win 7 WM C RF2 4 A1 RF2 4 A1 VGA Kit_DTX AIO A V brand W7HP 64 AZ5751 PW S F0E2 018 EMEA00 1 AZ5751 CH EMEA001 W7HP64R02a02 Ci3 540 2G 2 640G 1 NSM8XS B23 HD5450 H753 D Kit 8...

Page 122: ...Aspire Z3750 Z3751 Z5750 Z5751 Service Guide 114 ...

Page 123: ...ireless Headset H300 Motorola Sony Ericsson Stereo Bluetooth Headset HBH DS970 Sony External LCD P243W 24 inch LCD Monitor Acer P244W 24 inch LCD Monitor Acer SP2208WFP 22 inch LCD Monitor Dell UltraSharp 3008WFP 30 inch LCD Monitor Dell 2407FPW 24 inch LCD Monitor Dell UltraSharp E2408WFP 24 inch Widescreen HDMI Dell Earphone Microphone Hawk Stereo Headset 933 Hawk Projector 3300MP Projector Dell...

Page 124: ...art C309 CC35A All in One Printer 4x6 photos CD DVD Quick Forms Scanner Copier Fax Port USB2 0 Ethernet PictBridge 802 11g BT HP Photosmart C4580 All in One Printer 4x6 photos Scanner Copier Port USB2 0 802 11g b Memory Card HP Memory Stick High Speed 1 GB Memory Stick Pro Duo Lexar MS PRO Dou 2 GB High Speed Sony MS PRO 2 GB Memory Card Sony SanDisk Memory Stick Micro M2 8GB Card SanDisk Multimed...

Page 125: ...G 4M 1333 1156 C 2 73W Dual Core KC 67001 CI5 PDCG6950 CPU Intel Pentium Dual Core G6950 LGA 2 8G 3M 1066 1156 C 2 73W KC 69501 DEG Memory Apacer U1GBIII13 Memory Apacer UNB DIMM DDRIII 1333 1GB 75 073C1 G02 LF 128 8 0 065um KN 1GB01 031 Kingston U1GBIII13 Memory Kingston UNB DIMM DDRIII 1333 1GB ACR128X64D3U1333C9 LF 128 8 0 07um KN 1GB07 002 Samsung U1GBIII13 Memory Samsung UNB DIMM DDRIII 1333 ...

Page 126: ...32007 006 D320GB7 2KS HDD HGST 3 5 7200rpm 320GB HDS721032CLA362 Jupiter SATA II 16MB LF F W 3EA KH 32007 011 WD D320GB7 2KS HDD WD 3 5 7200rpm 320GB WD3200AAJS 22L7A0 XL320S 3 320G SATA II 8MB LF F W 01 03E01 KH 32008 016 Seagate D500GB7 2KS HDD Seagate 3 5 7200rpm 500GB ST3500418AS Pharaoh SATA II 16MB LF F W CC44 KH 50001 012 HGST D500GB7 2KS HDD HGST 3 5 7200rpm 500GB HDS721050CLA362 Jupiter S...

Page 127: ... 02K08 001 Optical drive Panasonic NBDCB4XS ODD Panasonic BD COMBO 12 7mm Tray DL 4X UJ141AL LF W O bezel SATA Windows 7 KO 00407 004 HLDS NBDCB4XS ODD HLDS BD COMBO 12 7mm Tray DL 4X CT21N LF W O bezel 1 00 SATA HF Windows 7 KO 0040D 004 Panasonic NBDRW4XS ODD Panasonic BD RW 12 7mm Tray DL 4X UJ240A LF W O bezel SATA HF Windows 7 KU 00407 015 HLDS NSM8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL...

Page 128: ... New Hynix 1 2 VG APC55 722 Nvidia 315 512MB HDMI DVI DSUB ATX 288 1N141 000AC NV 315 512MB sDDR3 DVI HDMI VGA ATX Samsung VG PCPT3 151 Nvidia 315 512MB HDMI DVI DSUB ATX 288 1N141 201AC NV 315 512MB 64bits sDDR3 DVI HDMI VGA ATX New Hynix 1 2 VG PCPT3 162 Nvidia 315 512MB HDMI DVI LP 288 1N141 C01AC NV 315 512MB 64bits sDDR3 DVI HDMI LP New Hynix 1 2 VG PCPT3 164 Nvidia GT320 1GB HDMI DVI DSUB AT...

Page 129: ...V 240V PY 2200F 005 FR 220W 8 5L EuP 82 PSU CHICONY POWER CPB09 D220E 220W Active PFC 100 127V 220 240V PY 2200F 006 WLAN kit Lite On 802 11 b g n mini card USB half size Kit Lite On WN6607LH Kit WLAN ANTENNA MAIN WLAN GALLAGHER 400mm ANTENNA AUX WLAN GALLAGHER 800mm NI 10200 042 Bluetooth module Lite On Bluetooth Kit Lite On WB111C Kit Bluetooth C A BT USB CABLE PG Option _600mm C A BT MODULE CAB...

Page 130: ...USB 105KS Silver Slovak KB USB0B 313 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Russian KB USB0B 314 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Hungarian KB USB0B 315 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Greek KB USB0B 316 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Danish KB USB0B 317 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Czech KB USB0B 318 USB A1 Keyboard ...

Page 131: ...B 013 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver French KB RF40B 014 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swedish KB RF40B 015 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver UK KB RF40B 016 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Dutch KB RF40B 017 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swiss G KB RF40B 018 RF2 4 A1 Keyboard Lite On SK 966...

Page 132: ...ish Canadian French KB RF40B 038 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Czech Slovak KB RF40B 039 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swiss FR KB RF40B 040 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 106KS Silver Korean KB RF40B 041 USB mouse Lite On USB A1 Lite On USB SM9020 with silver color MS 11200 072 Wireless mouse Lite On RF2 4 A1 Lite On mouse RF2 4 SM 9063 with ...

Page 133: ...6 C 2 73W Dual Core KC 67001 CI5 PDCG6950 CPU Intel Pentium Dual Core G6950 LGA 2 8G 3M 1066 1156 C 2 73W KC 69501 DEG Memory Apacer U1GBIII13 Memory Apacer UNB DIMM DDRIII 1333 1GB 75 073C1 G02 LF 128 8 0 065um KN 1GB01 031 Kingston U1GBIII13 Memory Kingston UNB DIMM DDRIII 1333 1GB ACR128X64D3U1333C9 LF 128 8 0 07um KN 1GB07 002 Samsung U1GBIII13 Memory Samsung UNB DIMM DDRIII 1333 1GB M378B2873...

Page 134: ...32007 006 D320GB7 2KS HDD HGST 3 5 7200rpm 320GB HDS721032CLA362 Jupiter SATA II 16MB LF F W 3EA KH 32007 011 WD D320GB7 2KS HDD WD 3 5 7200rpm 320GB WD3200AAJS 22L7A0 XL320S 3 320G SATA II 8MB LF F W 01 03E01 KH 32008 016 Seagate D500GB7 2KS HDD Seagate 3 5 7200rpm 500GB ST3500418AS Pharaoh SATA II 16MB LF F W CC44 KH 50001 012 HGST D500GB7 2KS HDD HGST 3 5 7200rpm 500GB HDS721050CLA362 Jupiter S...

Page 135: ... 02K08 001 Optical drive Panasonic NBDCB4XS ODD Panasonic BD COMBO 12 7mm Tray DL 4X UJ141AL LF W O bezel SATA Windows 7 KO 00407 004 HLDS NBDCB4XS ODD HLDS BD COMBO 12 7mm Tray DL 4X CT21N LF W O bezel 1 00 SATA HF Windows 7 KO 0040D 004 Panasonic NBDRW4XS ODD Panasonic BD RW 12 7mm Tray DL 4X UJ240A LF W O bezel SATA HF Windows 7 KU 00407 015 HLDS NSM8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL...

Page 136: ... New Hynix 1 2 VG APC55 722 Nvidia 315 512MB HDMI DVI DSUB ATX 288 1N141 000AC NV 315 512MB sDDR3 DVI HDMI VGA ATX Samsung VG PCPT3 151 Nvidia 315 512MB HDMI DVI DSUB ATX 288 1N141 201AC NV 315 512MB 64bits sDDR3 DVI HDMI VGA ATX New Hynix 1 2 VG PCPT3 162 Nvidia 315 512MB HDMI DVI LP 288 1N141 C01AC NV 315 512MB 64bits sDDR3 DVI HDMI LP New Hynix 1 2 VG PCPT3 164 Nvidia GT320 1GB HDMI DVI DSUB AT...

Page 137: ...0V PY 2200F 005 FR 220W 8 5L EuP 82 PSU CHICONY POWER CPB09 D220E 220W Active PFC 100 127V 220 240V PY 2200F 006 WLAN antenna kit Lite On 802 11 b g n mini card USB half size Kit Lite On WN6607LH Kit WLAN ANTENNA MAIN WLAN GALLAGHER 400mm ANTENNA AUX WLAN GALLAGHER 800mm NI 10200 042 Bluetooth module Lite On Bluetooth Kit Lite On WB111C Kit Bluetooth C A BT USB CABLE PG Option _600mm C A BT MODULE...

Page 138: ...USB 105KS Silver Slovak KB USB0B 313 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Russian KB USB0B 314 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Hungarian KB USB0B 315 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Greek KB USB0B 316 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Danish KB USB0B 317 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Czech KB USB0B 318 USB A1 Keyboard ...

Page 139: ...B 013 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver French KB RF40B 014 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swedish KB RF40B 015 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver UK KB RF40B 016 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Dutch KB RF40B 017 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swiss G KB RF40B 018 RF2 4 A1 Keyboard Lite On SK 966...

Page 140: ...ish Canadian French KB RF40B 038 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Czech Slovak KB RF40B 039 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swiss FR KB RF40B 040 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 106KS Silver Korean KB RF40B 041 USB mouse Lite On USB A1 Lite On USB SM9020 with silver color MS 11200 072 Wireless mouse Lite On RF2 4 A1 Lite On mouse RF2 4 SM 9063 with ...

Page 141: ...tel Pentium Dual Core G6950 LGA 2 8G 3M 1066 1156 C 2 73W KC 69501 DEG Memory Apacer U1GBIII13 Memory Apacer UNB DIMM DDRIII 1333 1GB 75 073C1 G02 LF 128 8 0 065um KN 1GB01 031 Kingston U1GBIII13 Memory Kingston UNB DIMM DDRIII 1333 1GB ACR128X64D3U1333C9 LF 128 8 0 07um KN 1GB07 002 Samsung U1GBIII13 Memory Samsung UNB DIMM DDRIII 1333 1GB M378B2873EH1 CH9 LF 128 8 0 055um KN 1GB0B 030 U1GBIII13 ...

Page 142: ...07 011 WD D320GB7 2KS HDD WD 3 5 7200rpm 320GB WD3200AAJS 22L7A0 XL320S 3 320G SATA II 8MB LF F W 01 03E01 KH 32008 016 Seagate D500GB7 2KS HDD Seagate 3 5 7200rpm 500GB ST3500418AS Pharaoh SATA II 16MB LF F W CC44 KH 50001 012 HGST D500GB7 2KS HDD HGST 3 5 7200rpm 500GB HDS721050CLA362 Jupiter SATA II 16MB LF F W 3EA KH 50007 012 WD D500GB7 2KS HDD WD 3 5 7200rpm 500GB WD5000AAKS 22V1A0 SATA II 1...

Page 143: ...ic BD COMBO 12 7mm Tray DL 4X UJ141AL LF W O bezel SATA Windows 7 KO 00407 004 HLDS NBDCB4XS ODD HLDS BD COMBO 12 7mm Tray DL 4X CT21N LF W O bezel 1 00 SATA HF Windows 7 KO 0040D 004 Panasonic NBDRW4XS ODD Panasonic BD RW 12 7mm Tray DL 4X UJ240A LF W O bezel SATA HF Windows 7 KU 00407 015 HLDS NSM8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT31N R5 1 LF W O bezel SATA with Renesas Solution ...

Page 144: ... New Hynix 1 2 VG APC55 722 Nvidia 315 512MB HDMI DVI DSUB ATX 288 1N141 000AC NV 315 512MB sDDR3 DVI HDMI VGA ATX Samsung VG PCPT3 151 Nvidia 315 512MB HDMI DVI DSUB ATX 288 1N141 201AC NV 315 512MB 64bits sDDR3 DVI HDMI VGA ATX New Hynix 1 2 VG PCPT3 162 Nvidia 315 512MB HDMI DVI LP 288 1N141 C01AC NV 315 512MB 64bits sDDR3 DVI HDMI LP New Hynix 1 2 VG PCPT3 164 Nvidia GT320 1GB HDMI DVI DSUB AT...

Page 145: ...F 004 PFC 220W 8 5L EuP PSU CHICONY POWER CPB09 D220A 220W Active PFC 2 220V 240V PY 2200F 005 FR 220W 8 5L EuP 82 PSU CHICONY POWER CPB09 D220E 220W Active PFC 100 127V 220 240V PY 2200F 006 WLAN antenna kit Lite On 802 11 b g n mini card USB half size Kit Lite On WN6607LH Kit WLAN ANTENNA MAIN WLAN GALLAGHER 400mm ANTENNA AUX WLAN GALLAGHER 800mm NI 10200 042 Bluetooth module Lite On Bluetooth K...

Page 146: ... 9621 USB 105KS Silver Polish KB USB0B 311 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Slovenian KB USB0B 312 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Slovak KB USB0B 313 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Russian KB USB0B 314 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Hungarian KB USB0B 315 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Greek KB USB0B 316 USB A1...

Page 147: ... KB RF40B 011 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver German KB RF40B 012 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Italian KB RF40B 013 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver French KB RF40B 014 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swedish KB RF40B 015 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver UK KB RF40B 016 RF2 4 A1 Keyboard Lite ...

Page 148: ...ic KB RF40B 037 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver English Canadian French KB RF40B 038 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Czech Slovak KB RF40B 039 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swiss FR KB RF40B 040 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 106KS Silver Korean KB RF40B 041 USB mouse Lite On USB A1 Lite On USB SM9020 with silver color MS 11...

Page 149: ...tel Pentium Dual Core G6950 LGA 2 8G 3M 1066 1156 C 2 73W KC 69501 DEG Memory Apacer U1GBIII13 Memory Apacer UNB DIMM DDRIII 1333 1GB 75 073C1 G02 LF 128 8 0 065um KN 1GB01 031 Kingston U1GBIII13 Memory Kingston UNB DIMM DDRIII 1333 1GB ACR128X64D3U1333C9 LF 128 8 0 07um KN 1GB07 002 Samsung U1GBIII13 Memory Samsung UNB DIMM DDRIII 1333 1GB M378B2873EH1 CH9 LF 128 8 0 055um KN 1GB0B 030 U1GBIII13 ...

Page 150: ...11 WD D320GB7 2KS HDD WD 3 5 7200rpm 320GB WD3200AAJS 22L7A0 XL320S 3 320G SATA II 8MB LF F W 01 03E01 KH 32008 016 Seagate D500GB7 2KS HDD Seagate 3 5 7200rpm 500GB ST3500418AS Pharaoh SATA II 16MB LF F W CC44 KH 50001 012 HGST D500GB7 2KS HDD HGST 3 5 7200rpm 500GB HDS721050CLA362 Jupiter SATA II 16MB LF F W 3EA KH 50007 012 WD D500GB7 2KS HDD WD 3 5 7200rpm 500GB WD5000AAKS 22V1A0 SATA II 16MB ...

Page 151: ...ic BD COMBO 12 7mm Tray DL 4X UJ141AL LF W O bezel SATA Windows 7 KO 00407 004 HLDS NBDCB4XS ODD HLDS BD COMBO 12 7mm Tray DL 4X CT21N LF W O bezel 1 00 SATA HF Windows 7 KO 0040D 004 Panasonic NBDRW4XS ODD Panasonic BD RW 12 7mm Tray DL 4X UJ240A LF W O bezel SATA HF Windows 7 KU 00407 015 HLDS NSM8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT31N R5 1 LF W O bezel SATA with Renesas Solution ...

Page 152: ... New Hynix 1 2 VG APC55 722 Nvidia 315 512MB HDMI DVI DSUB ATX 288 1N141 000AC NV 315 512MB sDDR3 DVI HDMI VGA ATX Samsung VG PCPT3 151 Nvidia 315 512MB HDMI DVI DSUB ATX 288 1N141 201AC NV 315 512MB 64bits sDDR3 DVI HDMI VGA ATX New Hynix 1 2 VG PCPT3 162 Nvidia 315 512MB HDMI DVI LP 288 1N141 C01AC NV 315 512MB 64bits sDDR3 DVI HDMI LP New Hynix 1 2 VG PCPT3 164 Nvidia GT320 1GB HDMI DVI DSUB AT...

Page 153: ...F 004 PFC 220W 8 5L EuP PSU CHICONY POWER CPB09 D220A 220W Active PFC 2 220V 240V PY 2200F 005 FR 220W 8 5L EuP 82 PSU CHICONY POWER CPB09 D220E 220W Active PFC 100 127V 220 240V PY 2200F 006 WLAN antenna kit Lite On 802 11 b g n mini card USB half size Kit Lite On WN6607LH Kit WLAN ANTENNA MAIN WLAN GALLAGHER 400mm ANTENNA AUX WLAN GALLAGHER 800mm NI 10200 042 Bluetooth module Lite On Bluetooth K...

Page 154: ... 9621 USB 105KS Silver Polish KB USB0B 311 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Slovenian KB USB0B 312 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Slovak KB USB0B 313 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Russian KB USB0B 314 USB A1 Keyboard Lite On SK 9621 USB 105KS Silver Hungarian KB USB0B 315 USB A1 Keyboard Lite On SK 9621 USB 104KS Silver Greek KB USB0B 316 USB A1...

Page 155: ... KB RF40B 011 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver German KB RF40B 012 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Italian KB RF40B 013 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver French KB RF40B 014 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swedish KB RF40B 015 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver UK KB RF40B 016 RF2 4 A1 Keyboard Lite ...

Page 156: ...ic KB RF40B 037 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver English Canadian French KB RF40B 038 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Czech Slovak KB RF40B 039 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 105KS Silver Swiss FR KB RF40B 040 RF2 4 A1 Keyboard Lite On SK 9660 RF2 4 106KS Silver Korean KB RF40B 041 USB mouse Lite On USB A1 Lite On USB SM9020 with silver color MS 11...

Page 157: ...ion on all Acer notebook desktop All In One AIO and server models including Service guides for all models User s manuals Training materials BIOS updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included a PDF file to facilitate the problem free downloading of our technical material Also available on this website are Detailed information o...

Page 158: ...Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide 150 ...

Page 159: ...92 board remove 58 function cable part number 98 lens part number 98 location 3 card reader location 4 supported cards 1 chassis part number 98 checkpoints boot block 68 DIM 72 overview 68 POST 70 CMOS clear 84 CMOS Setup Utility access 12 Advanced BIOS Features menu 16 Advanced Chipset Features menu 17 BIOS Security Features menu 22 Exit Without Saving 25 Frequency Voltage Control menu 21 Integra...

Page 160: ...U list components list 92 exploded view 90 part number updates 89 G graphics card part number 92 remove 43 H hard disk drive bracket part number 97 configuration 15 part number 94 power cable part number 98 remove 45 SATA cable part number 98 SATA connectors 87 specifications 7 troubleshooting 79 hardware configuration utility 11 exploded view 90 FRU list 89 information display 14 model configurat...

Page 161: ...ns 7 troubleshooting 79 P part numbers AC power cord 99 Bluetooth cable 99 Bluetooth module 93 capacitive keys lens 98 capacitive LED board 92 chassis 98 computer stand 97 computer stand hinge cover 97 CRT port dummy cover 98 DVI to D Sub cable 99 front bezel 96 front panel bottom cover 96 graphics card 92 hard disk drive 94 HDD bracket 97 HDD power cable 98 HDD SATA cable 98 heat sink fan 94 I O ...

Page 162: ...upply unit 47 R rear cover part number 96 remove 30 Return Merchandise Authorization 89 riser board bracket part number 97 part number 93 remove 45 RMA see Return Merchandise Authorization 89 RTC battery BIOS error 11 location 87 RTC clock RTC battery 87 troubleshooting 80 S Save Exit Setup menu 24 scaler board board part number 92 cover part number 97 remove 34 security features 2 side bezel part...

Page 163: ...etermined problems 82 USB ports bootable device 18 left 4 legacy device 18 right 5 USB audio board board part number 92 cable part number 98 cover part number 97 remove 36 user password 22 V VGA port 4 VGA to HDMI cable part number 99 volume control keys 3 W wall mount option 5 wall mount plate part number 97 remove 40 webcam cable part number 99 location 3 module part number 93 module remove 61 s...

Page 164: ...156 Aspire Z3750 Z3751 Z5750 Z5751 AIO Computer Service Guide ...

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