Acer Aspire V5-552 User Manual Download Page 100 | Manualshive

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100 -

Troubleshooting

This chapter shows you how to deal with common system problems.

Read it before calling a technician if a problem occurs. Solutions to more
serious problems require opening up the computer. Do not attempt to
open the computer yourself; contact your dealer or authorized service
center for assistance.

Troubleshooting tips

This computer incorporates an advanced design that delivers onscreen
error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see
"Error messages" below. If the problem cannot be resolved, contact your
dealer. See

"Requesting service" on page 90

.

Error messages

If you receive an error message, note the message and take the corrective
action. The following table lists the error messages in alphabetical order
together with the recommended course of action.

Error messages

Corrective action

CMOS battery bad

Contact your dealer or an authorized service
center.

CMOS checksum
error

Contact your dealer or an authorized service
center.

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Summary of Contents for Aspire V5-552

Page 1: ...Aspire V7 581P V7 582P V5 573P V5 572P V5 552P User s Manual ...

Page 2: ... life anytime anywhere This computer comes with AcerCloud pre installed AcerCloud is a personal cloud service that allows you to access your files over the Internet and make sure your most important files are always up to date With your personal cloud all your connected devices PC tablet phone can access files on your main Cloud PC For more information please visit the AcerCloud website www acer c...

Page 3: ...ivers and applications 43 Returning to an earlier system snapshot 46 Returning your system to its factory condition 47 Recovering from Windows 48 Recovering from a recovery backup 52 Power management 56 Disable Fast startup 56 Battery pack 59 Battery pack characteristics 59 Charging the battery 59 Optimizing battery life 61 Checking the battery level 61 Battery low warning 62 Traveling with your c...

Page 4: ... passwords 88 Frequently asked questions 89 Requesting service 91 Tips and hints for using Windows 8 93 Three concepts you might want to keep in mind 93 How do I access the charms 93 How do I get to Start 93 How do I jump between apps 94 How do I turn off my computer 94 Why is there a new interface 94 How do I unlock my computer 94 How do I personalize my computer 95 I want to use Windows in the w...

Page 5: ... sure to unplug the power cord from the electrical outlet Disconnecting the power source Observe the following guidelines when connecting and disconnecting power to the power supply unit Install the power supply unit before connecting the power cord to the AC power outlet Unplug the power cord before removing the power supply unit from the computer If the system has multiple sources of power disco...

Page 6: ... a safety feature Using a power outlet that is not properly grounded may result in electric shock and or injury Note The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product The system can be powered using a wide range of voltages 100 to 120 or 220 to 240 V AC The power cord included wi...

Page 7: ...duct on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any ki...

Page 8: ...ment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition Guidelines for safe battery usage This computer uses a Lithium ion or Lithium polymer battery Do not use it in a humid wet or corrosive environment Do not put store or leave your product in or near a heat source in a high temperature location in str...

Page 9: ...teries according to local regulations Please recycle when possible Do not dispose as household waste Note Please refer to www acer com for battery shipping documents Warning Batteries may explode if not handled properly Do not disassemble or dispose of them in fire Keep them away from children Follow local regulations when disposing of used batteries RADIO FREQUENCY INTERFERENCE Warning For safety...

Page 10: ... or health care facilities may be using equipment that could be sensitive to external RF transmissions Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 3 centimeters 6 inches be maintained between wireless devices and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations o...

Page 11: ...ne network and may be illegal POTENTIALLY EXPLOSIVE ENVIRONMENTS Switch off your device when in any area with a potentially explosive atmosphere and obey all signs and instructions Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Switch o...

Page 12: ...eeting strict energy efficiency guidelines set by the U S Environmental Protection Agency Acer is committed to offering products and services worldwide that help customers save money conserve energy and improve the quality of our environment The more energy we can save through higher energy efficiency the more we reduce greenhouse gases and the risks of climate change More information refers to ww...

Page 13: ...r throbbing Stiffness or tightness Coldness or weakness If you have these symptoms or any other recurring or persistent discomfort and or pain related to computer use consult a physician immediately and inform your company s health and safety department The following section provides tips for more comfortable computer use Finding your comfort zone Find your comfort zone by adjusting the viewing an...

Page 14: ... from drying out Display Keep your display clean Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display Adjust the display brightness and or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the w...

Page 15: ...m some stretching exercises Breathe fresh air as often as possible Exercise regularly and maintain a healthy body Warning We do not recommend using the computer on a couch or bed If this is unavoidable work for only short periods take breaks regularly and do some stretching exercises Note For more information please refer to Regulations and safety notices on page 102 ...

Page 16: ...r computer can help you to be more productive please refer to the User s Manual This guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In addition it contains general regulations and safety notices for your notebook It is available from Desktop double click the Help icon and click User s Manual in the menu that opens Basic ...

Page 17: ...n wait at least two seconds before powering up Taking care of your computer Your computer will serve you well if you take care of it Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0º C 32º F or above 50º C 122º F Do not subject the computer to magnetic fields Do not expose the computer to rain o...

Page 18: ... total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Disconnect the AC adapter 3 Use a soft moist cloth Do not...

Page 19: ...r Acer notebook tour 19 YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide let us show you around your new Acer computer Aspire V7 581P V7 582P V5 573P V5 572P V5 552P ...

Page 20: ...ok tour Screen view Icon Item Description 1 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 2 Touchscreen Displays computer output supports multi touch input 1 2 3 ...

Page 21: ...Acer notebook tour 21 3 Microphones Internal stereo microphones for sound recording Note Only the V7 582P has dual microphones other models have a single microphone beneath the touchpad Icon Item Description ...

Page 22: ...Keyboard view Icon Item Description 1 Power indicator Indicates the computer s power status Battery indicator Indicates battery status Charging The light is amber when the battery is charging Fully charged The light is blue 1 2 3 ...

Page 23: ...ing the keyboard on page 29 Caution Do not use a keyboard protector or similar cover as the keyboard includes ventilation intakes for cooling 3 Touchpad Touch sensitive pointing device The touchpad and selection buttons form a single surface Press down firmly on the touchpad surface to perform a left click Press down firmly on the lower right corner to perform a right click Icon Item Description ...

Page 24: ...dio devices e g speakers headphones or a headset with microphone 2 SD card reader Accepts one Secure Digital card SD or SDHC Note To remove the card simply pull it from the slot Warning The card sticks out from the side of the computer Ensure you don t damage your card 3 USB port Connects to USB devices ...

Page 25: ... Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network Note Pull the lip down to open the port fully 3 USB port with power off charging Connects to USB devices ...

Page 26: ... available Please check with your retailer to see which are compatible with your computer 5 HDMI port Supports high definition digital video connections 6 Kensington lock slot Connects to a Kensington compatible computer security lock Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secu...

Page 27: ...mal performance use USB 3 0 certified devices Defined by the USB 3 0 specification SuperSpeed USB Base view 1 2 3 Icon Item Description 1 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings ...

Page 28: ...k tour 2 Battery reset pinhole Insert a paperclip into the hole and press for four seconds to reset the computer simulates removing and reinstalling the battery 3 Speakers Deliver stereo audio output Icon Item Description ...

Page 29: ... all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does no...

Page 30: ...p Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Display off Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the built in touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn F9 Keyboard backlight Turns the keyboard back...

Page 31: ...volume Fn Volume down Decreases the sound volume Fn Home Play Pause Play or pause a selected media file Fn Pg Up Stop Stop playing the selected media file Fn Pg Dn Previous Return to the previous media file Fn End Next Jump to the next media file Key Description Windows key Pressed alone it returns to the Start screen It can also be used with other keys for special functions please check Windows H...

Page 32: ...32 Using the keyboard Application key This key has the same effect as clicking the right mouse button it opens the application s context menu Key Description ...

Page 33: ...by some basic gestures Single finger slide Slide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click Single finger press in the bottom right corner Press the bottom right corner of the touchp...

Page 34: ...allows you to control applications with a few simple gestures such as Swipe in from edge Access Windows tools by swiping into the center of the touchpad from the right top or left Swipe in from right edge Toggle the charms Swipe in from top edge Toggle the app commands Swipe in from left edge Switch to the previous app Two finger slide Swiftly scroll through web pages documents and playlists by pl...

Page 35: ... Management is only available with a pre installed Windows operating system Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible In certain situations a full recovery will require a USB recovery backup Creating a recovery backup To reinstall from a USB storage drive you must first create a recovery backup The recovery backup includes ...

Page 36: ...st 16 GB of storage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger 1 From Start type Recovery and then click Acer Recovery Management in the list of apps 2 Click Create Factory Default Backup The Recovery Drive window ...

Page 37: ...Recovery 37 opens Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the most complete and safest recovery backup 3 Plug in the USB drive then click Next ...

Page 38: ... 4 You will be shown the backup progress on the screen 5 Follow the process until it completes 6 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer ...

Page 39: ... on the backup such as Windows Recovery Backup Make sure you keep the backup in a safe place that you will remember Creating a drivers and applications backup To create a Drivers and Applications Backup that contains the factory loaded software and drivers needed by your computer you may use either ...

Page 40: ... DVD recorder one or more blank recordable DVDs 1 From Start type Recovery and then click Acer Recovery Management in the list of apps 2 Click Create Drivers and Applications Backup Plug in the USB drive or insert a blank DVD into the optical drive then click Next ...

Page 41: ...ake sure your USB drive has enough capacity before continuing If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs ...

Page 42: ...h backup such as Drivers and Applications Backup Make sure you keep the backup in a safe place that you will remember Recovering your system To recover your system 1 Perform minor fixes If only one or two items of software or hardware have stopped working correctly the problem may be solved by reinstalling the software or the device drivers To reinstall software and drivers that were pre installed...

Page 43: ... your system to factory condition see Returning your system to its factory condition on page 47 Reinstalling drivers and applications As a troubleshooting step you may need to reinstall the applications and device drivers that came pre installed on your computer from the factory You can reinstall using either your hard drive or the backup you have created Other applications If you need to reinstal...

Page 44: ...f you are reinstalling using Windows and the recovery information stored on your computer From Start type Recovery and then click Acer Recovery Management in the list of apps Click Reinstall Drivers or Applications ...

Page 45: ...rom a Drivers and Applications Backup on a DVD or USB drive 1 Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port If you inserted a DVD wait for Acer Resource Center to start If Acer Resource Center does not start automatically press the Windows key E then double click on the optical drive icon If you are using a USB drive press the Windows key E then do...

Page 46: ...crosoft System Restore periodically takes a snapshot of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Note For more information about usi...

Page 47: ...sing the restore point you specified This process may take several minutes and may restart your computer Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods you may need to reinstall everything to return your system to its factory condition You can recover from either your hard drive or the recovery backup you have created ...

Page 48: ... then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Restore Factory Settings with Acer Recovery Management on page 49 Customized Restore will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be remov...

Page 49: ...th Acer Recovery Management 1 Click Restore Factory Settings Caution Restore Factory Settings will erase all files on your hard drive 2 The Reset your PC window opens Images for reference only 3 Click Next then choose how to erase your files ...

Page 50: ...ng files to your hard drive 6 After the recovery has finished you can start using your computer by repeating the first start process Recovering from the hard drive during startup 1 Turn on your computer and press Alt F10 during startup A screen appears asking you to choose the keyboard layout 2 Several options are now presented Click Troubleshoot 3 Click either Refresh your PC or Reset your PC Not...

Page 51: ...gement 1 Click Customized Restore Retain User Data 2 The Refresh your PC window opens 3 Click Next then Refresh 4 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes ...

Page 52: ...menu c Press the down key until F12 Boot Menu is selected press F5 to change this setting to Enabled d Use the left or right arrow keys to select the Exit menu e Depending on the type of BIOS your computer uses select Save Changes and Exit or Exit Saving Changes and press Enter Select OK or Yes to confirm f Your computer will restart 5 During startup press F12 to open the boot menu The boot menu a...

Page 53: ... start the reset process Reset your PC deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Reset your PC from the recovery backup on page 54 c Click Refresh your PC to start the refresh process Refresh your PC will attempt to retain your files user...

Page 54: ...the hard drive a If you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes select No b To completely restore your computer to Factory Settings select Yes 5 Choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cl...

Page 55: ...your computer by repeating the first start process Refresh your PC from the recovery backup 1 The Refresh your PC window opens 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Click Refresh 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes ...

Page 56: ...o the computer and video memory If no activity is detected for a period of time the computer stops some or all of these devices in order to conserve energy Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requi...

Page 57: ... take longer to start from Sleep Your computer will also not start if it receives an instruction to start over a network Wake on LAN 1 Open the Desktop 2 Click Power Options in the Notification area 3 Select More Power Options 4 Select Choose what the power buttons do ...

Page 58: ...58 Power management 5 To access Shutdown Settings select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes ...

Page 59: ...er charge time Charging the battery Plug the AC adapter into the computer and connect to a mains power outlet You can continue to operate your computer on AC power while your battery is charging However charging the battery with the computer turned off results in a significantly faster charge time Note You are advised to charge the battery before retiring for the day Charging the battery overnight...

Page 60: ... used for a long time Warning Do not expose battery packs to temperatures below 0 C 32 F or above 45 C 113 F Extreme temperatures may adversely affect the battery pack By following the battery conditioning process you condition your battery to accept the maximum possible charge Failure to follow this procedure will prevent you from obtaining the maximum battery charge and will also shorten the eff...

Page 61: ...ble reserving battery for mobile use Remove accessories that are not being used e g a USB disk drive as they can continue to draw power Store your PC in a cool dry place The recommended temperature is 10 C 50 F to 30 C 86 F Higher temperatures cause the battery to self discharge faster Excessive recharging decreases the battery life Look after your AC adapter and battery Checking the battery level...

Page 62: ...recommended course of action depends on your situation Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapter into the computer and then connect to the main power supply 2 Save all necessary files 3 Resume work Turn off the computer if you want to recharge the battery rapidly The AC adapter or a power outlet is unavailable 1 Save all necessary files 2 Cl...

Page 63: ...nal accessories 1 Save any open files 2 Remove discs from optical drive s 3 Shut down the computer 4 Close the display cover 5 Disconnect the cord from the AC adapter 6 Disconnect the keyboard pointing device printer external monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within short distances ...

Page 64: ...dows key C click Settings Power then click Shut Down Or You can put the computer in Sleep mode by pressing Fn F4 Then close the display When you are ready to use the computer again open the display then press and release the power button Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time What to bring to meetings If your meeting is relatively ...

Page 65: ...r from your desktop follow these steps to prepare the computer for the trip home Check that you have removed all media and compact discs from the drive s Failure to remove the media can damage the drive head Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall Caution Avoid packing items next to the top cover of the computer Pres...

Page 66: ...r to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Setting up a home office If you frequently work on your computer at hom...

Page 67: ... carrying it into the gate area What to take with you Take the following items with you AC adapter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have the computer inspected by...

Page 68: ...tional Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do...

Page 69: ...Traveling with your computer 69 ...

Page 70: ...of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you must enter this passw...

Page 71: ...a prompt appears when you the BIOS utility Type the Supervisor Password and press Enter to access the BIOS utility If you enter the password incorrectly a warning message appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password incorr...

Page 72: ...the selected wireless network To start Acer Theft Shield double click the Acer Theft Shield icon on Desktop or from Start simply start typing Acer Theft Shield to open Search and list the results Note Acer Theft Shield needs a Windows Log On password If you have not set a password you will be reminded to set one Once Acer Theft Shield is running you will be asked to select the type of detection yo...

Page 73: ...shown a QR Quick Reference code that you can scan using your phone The QR contains a link that will allow you to download the Android app to your phone Tip If you do not select to use an Android phone at this stage you can select to use an Android phone at any time from Settings on page 75 ...

Page 74: ...ng up Acer Theft Shield Click Start to turn on your notebook s Wi Fi hotspot feature this will allow your phone to detect the notebook Using Acer Theft Shield General Once you have selected the method to use you will be shown the General page which allows you to activate Acer Theft Shield and select a hotkey combination to activate Acer Theft Shield You can press the hotkey combination to protect ...

Page 75: ...one Tap Edit under Configure your notebook s Wi Fi hotspot network to change the SSID that your notebook will broadcast while linking to your Android cellphone You can also change the alarm notification duration from the drop down menu under Alarm mode settings Tip To view the QR code to download the Android app again click the icon ...

Page 76: ... Connect Instant Connect ensures a faster connection to any of the networks that your computer connects to most frequently Wireless networks A wireless LAN or WLAN is a wireless local area network which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an Internet connection What are benefits of a wireless ...

Page 77: ...ve the following Access point router Access points routers are two way transceivers that broadcast data into the surrounding environment Access points act as a mediator between wired and wireless network Most routers have a built in DSL modem that will allow you access to a high speed DSL internet connection The ISP Internet Service Provider you have chosen normally supplies a modem router with th...

Page 78: ...o use Bluetooth you must ensure the following 1 Bluetooth is enabled on both devices 2 Your devices are paired or connected Enabling and disabling Bluetooth The Bluetooth adapter must be enabled on both devices For your computer this may be an external switch a software setting or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Note Pl...

Page 79: ...er s Bluetooth adapter do the following 1 Open the Charms and select Settings Change PC Settings Wireless or press the Windows key W and then type Wireless in the results click on Wireless 2 Click the toggle next to Bluetooth to enable disable it 3 Then from the Desktop notification area click the Bluetooth icon and select Open Settings ...

Page 80: ...ck Apply and then click OK Adding a Bluetooth device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect them ...

Page 81: ...Using a Bluetooth connection 81 From the notification area click the Bluetooth icon and select Add a Bluetooth Device Click on the device you want to add ...

Page 82: ...rsions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardcoded into the device usually 0000 or 1234 Consult your device s user manual for more information Your device will show up in the list of devices if it was successfully paired Open the Control Panel and under Hardware and Sound click on ...

Page 83: ...Using a Bluetooth connection 83 devices and printers Right click on your device and select Advanced Operations Connect to operation window ...

Page 84: ...84 Using a Bluetooth connection The operation window enables you to play music and audio from your device through your computer send files to your device and change Bluetooth settings ...

Page 85: ... Port is a proprietary port that allows you to extend the connectivity options of your computer using a single cable The Acer Converter Port supports one or more of the following through a dedicated cable A LAN connection an external display VGA port and an additional USB port You may connect more than one peripheral to the Acer Converter cable that is compatible with your computer ...

Page 86: ...between any compatible digital audio video source such as a set top box DVD player and A V receiver and a compatible digital audio and or video monitor such as a digital television DTV over a single cable Use the HDMI port on your computer to connect with high end audio and video equipment Single cable implementation allows tidy setup and fast connection ...

Page 87: ...Universal Serial Bus USB 87 UNIVERSAL SERIAL BUS USB The USB port is a high speed serial bus which allows you to connect USB peripherals without taking up system resources ...

Page 88: ...to run it To activate the BIOS utility press F2 during the POST while the computer logo is being displayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed at the top of the scr...

Page 89: ... may be low and unable to power the computer Connect the AC adapter to recharge the battery pack Make sure that the AC adapter is properly plugged into the computer and to the power outlet If it is lit check the following Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing appears on the screen The comput...

Page 90: ...ed In Windows look at the volume control speaker icon on the taskbar If it is crossed out click the icon and deselect the Mute all option The volume level may be too low In Windows look at the volume control icon on the taskbar You can also use the volume control buttons to adjust the volume If headphones earphones or external speakers are connected to the line out port on the computer the interna...

Page 91: ...worldwide network of service centers are there to give you a helping hand An ITW passport comes with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Pla...

Page 92: ...support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name Address Telephone number Machine and model type Serial number Date of purchase ...

Page 93: ...he Start button is no longer available you can launch apps from the Start screen 2 Tiles Live tiles are similar to thumbnails of the apps 3 Charms Charms allow you to perform useful functions such as sharing content turning off your PC or changing settings How do I access the charms Swipe the right hand edge of the screen inwards How do I get to Start Press the Windows key or swipe the right hand ...

Page 94: ... 8 is designed to work well with touch input Windows Store apps will automatically use the whole screen and don t require closing in the traditional way Windows Store apps will be displayed on Start using live tiles What are live tiles Live tiles are similar to thumbnails of the app that will be updated with new content whenever you re connected to the Internet So for example you can view weather ...

Page 95: ... to select it then drag it to the place on Start that you want it to appear Other tiles will be moved to accommodate the tile in its new location Can I make tiles bigger or smaller Tap and drag the tile downwards and release it Select Smaller or Larger from the menu that appears at the bottom of the screen How do I personalize the Lock screen You can personalize the lock screen with a different im...

Page 96: ... way that I m used to give me my desktop back From Start tap the Desktop tile to see a traditional desktop You can pin apps you frequently use to the taskbar to easily open them If you click an app that is not a Windows Store app Windows will automatically open the app using Desktop Where are my apps Swipe the right hand edge of the screen inwards and tap Search type the name of the app you would ...

Page 97: ...n Desktop If you re in All apps and you want to make an app appear on the taskbar in Desktop tap and drag the app downwards and release it Select Pin to taskbar from the menu that appears at the bottom of the screen How do I install apps You can download Windows Store apps from Store You will need to have a Microsoft ID to purchase and download apps from Store I can t find apps like Notepad and Pa...

Page 98: ...es life easier because you can sync data across different machines you sign in to using a Microsoft ID How do I get one If you ve already installed Windows 8 and didn t sign in with a Microsoft account or you don t have a Microsoft account and want to get one swipe the right hand edge of the screen inwards and tap Settings Change PC settings Users Switch to a Microsoft account and follow the onscr...

Page 99: ... hand edge of the screen inwards and tap Settings Change PC settings Windows Updates Tap Check for updates now Where can I get more information For more information please visit the following pages Windows 8 tutorials www acer com windows8 tutorial Support FAQs www acer com support ...

Page 100: ...ror message reports to help you solve problems If the system reports an error message or an error symptom occurs see Error messages below If the problem cannot be resolved contact your dealer See Requesting service on page 90 Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together wit...

Page 101: ... reboot Hard disk 0 error Contact your dealer or an authorized service center Hard disk 0 extended type error Contact your dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center ...

Page 102: ...r television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer o...

Page 103: ... precision manufacturing techniques Nevertheless some pixels may occasionally misfire or appear as black or red dots This has no effect on the recorded image and does not constitute a malfunction RADIO DEVICE REGULATORY NOTICES Note Below regulatory information is for models with wireless LAN and or Bluetooth only To prevent radio interference to the licensed service this device is intended to be ...

Page 104: ...ween 2446 5 MHz and 2483 5 MHz Note Channels 10 through 13 inclusive operate in the band 2446 6 MHz to 2483 5 MHz There are few possibilities for outdoor use On private property or on the private property of public persons use is subject to a preliminary authorization procedure by the Ministry of Defense with maximum authorized power of 100 mW in the 2446 5 2483 5 MHz band Use outdoors on public p...

Page 105: ...rs This requirement is likely to change over time allowing you to use your wireless LAN card in more areas within France Please check with ART for the latest information www art telecom fr Note Your WLAN Card transmits less than 100 mW but more than 10 mW 01 Ain Orientales 02 Aisne 03 Allier 05 Hautes Alpes 08 Ardennes 09 Ariege 11 Aude 12 Aveyron 16 Charente 24 Dordogne ...

Page 106: ... of humans to RF fields RSS 102 The computer employs low gain integral antennas that do not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website at www hc sc gc ca rpb Country Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg ...

Page 107: ...t être placé loin des fenêtres afin de fournir un écran de blindage maximal Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l objet d une licence Caution When using IEEE 802 11a wireless LAN this product is restricted to indoor use due to its operation in the 5 15 to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for the frequenc...

Page 108: ...r the integrated wireless LAN Mini PCI Card built in to the screen section and all persons Note The wireless Mini PCI adapter implements a transmission diversity function The function does not emit radio frequencies simultaneously from both antennas One of the antennas is selected automatically or manually by users to ensure good quality radiocommunication 1 This device is restricted to indoor use...

Page 109: ...numérique de la classe B est conforme à la norme NMB 003 No 4 et CNR 210 No 4 Dec 2000 et No 5 Nov 2001 Pour empêcher que cet appareil cause du brouillage au service faisant l objet d une licence il doit être utilisé a l intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal Si le matériel ou son antenne d émission est installé à l extérieur il doit faire l ...

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