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Acer Aspire Switch 12, User Manual

The Acer Aspire Switch 12 is a versatile and powerful device designed for maximum productivity. With features like a detachable keyboard and a sharp 12-inch touchscreen display, this product is perfect for on-the-go users. Easily access the comprehensive User Manual, available for free download from our website, to unlock all of the device's incredible capabilities.

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10 - Your Acer notebook tour

Keyboard view

#

Icon

Item

Description

1

Keyboard

For entering data into your 
computer.

2

Pointing stick

Used to control the cursor.

3

Selection buttons

Perform left- and right-click 
functions.

4

Power switch

Turns the keyboard on or off.

4

1

2

3

Left view

1

2

3

4

# Icon

Item

Description

1

HDMI Micro port

Supports high-definition digital video 
connections.

Summary of Contents for Aspire Switch 12

Page 1: ... 1 User s Manual ...

Page 2: ...ation please visit the Acer BYOC website www acer com byoc start Model number _________________________________ Serial number _________________________________ Date of purchase ______________________________ Place of purchase ______________________________ Important This manual contains proprietary information that is protected by copyright laws The information contained in this manual is subject ...

Page 3: ... tool controls 35 Pointing 36 Using AccuFinger 36 RepliView 37 Settings 37 Acer Screen Grasp 39 Overview 39 Adjusting the Settings 40 The editing tool 40 Acer Scrapboard 42 BIOS utility 44 Boot sequence 44 Setting passwords 44 Securing your computer 45 Using passwords 45 Entering passwords 45 Power management 47 Saving power 47 Battery pack 49 Battery characteristics 49 Charging the battery 49 Opt...

Page 4: ... 74 How do I add a favorite to Internet Explorer 74 How do I check for Windows updates 74 Where can I get more information 74 Troubleshooting 75 Troubleshooting tips 75 Error messages 75 Internet and online security 77 First steps on the net 77 Protecting your computer 77 Choose an Internet Service Provider 77 Network connections 79 Surf the Net 81 Security 81 ...

Page 5: ...ing for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a network and using Bluetooth Information on using Acer s bundled software ...

Page 6: ...lations and safety notices for your tablet It is available from the desktop double click the Help icon and click User s Manual in the menu that opens Basic care and tips for using your computer Turning your computer off To turn the power off do any of the following Use the Windows shutdown command Open the Charms click Settings Power then click Shut Down If you need to power down the computer for ...

Page 7: ...t Never place the computer on uneven surfaces Taking care of your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device Do not step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from foot traffic When unplugging the power cord do not pull on the cord itself but pull on the plug The tot...

Page 8: ...First things first If either of the following occurs The computer has been dropped or the body has been damaged The computer does not operate normally Please refer to Frequently asked questions on page 64 ...

Page 9: ...up poster let us show you around your new Acer notebook Screen view Icon Item Description 1 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 2 Touchscreen Displays computer output supports multi touch input 3 Speakers Deliver stereo audio output 1 2 3 ...

Page 10: ... data into your computer 2 Pointing stick Used to control the cursor 3 Selection buttons Perform left and right click functions 4 Power switch Turns the keyboard on or off 4 1 2 3 Left view 1 2 3 4 Icon Item Description 1 HDMI Micro port Supports high definition digital video connections ...

Page 11: ...t Connects to USB devices 3 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the hole and press for four seconds 4 DC in jack Connects to an AC adapter Icon Item Description Icon Item Description 1 Headset speaker jack Connects to audio devices e g speakers headphones or a headset with microphone 2 Windows button Press to go to the Windows Start screen ...

Page 12: ...stall the card Only one card can operate at any given time 2 Power button Turns the computer on and off Opening the lid will also turn the computer on 3 Keyboard connector Connects to the keyboard to charge the keyboard battery 4 Microphone Internal microphone for sound recording 5 USB port Connects to USB devices Icon Item Description ...

Page 13: ...lessly The keyboard is held in place by magnetic clips If the keyboard has not been used for a while it may have gone to sleep to save power If your computer does not respond to the keyboard try turning the keyboard off and on again Open and pull the keyboard away from the base Swap the keyboard to the front of the device ...

Page 14: ...ld the Fn key before pressing the other key in the hotkey combination Hotkey Icon Function Description Fn Q Airplane mode Enables disables the computer s communication devices Fn W Sleep Puts the computer in Sleep mode Fn E Display toggle Switches display output between the display screen external monitor if connected and both Fn R Screen blank Turns the display screen backlight off to save power ...

Page 15: ...ption Note To use Function keys such as F1 F2 press Fn and the corresponding number key Thus Fn 1 for F1 etc During boot up press Fn 2 to access BIOS To type a Euro symbol press Alt Gr 5 Key Description Windows key Pressed alone it returns to the Start screen It can also be used with other keys for special functions please check Windows Help Application key This key has the same effect as clicking...

Page 16: ...ngs charm Power Shutdown 2 Connect the ODD to your computer 3 Enter the computer s BIOS press and hold the volume up key before pressing the power button 4 Select the Boot option in the left pane 5 Under Boot priority order use the arrows to move USB CDROM to the number one position 6 Select Exit in the left pane and then select Exit Saving Changes 7 Insert the recovery DVD restart your computer a...

Page 17: ... your computer s hard drive including Windows and all factory loaded software and drivers Using this backup will restore your computer to the same state as when you purchased it while giving you an option to retain all settings and personal data Note Acer Recovery Management is only available with a pre installed Windows operating system Important We recommend that you create a Recovery Backup and...

Page 18: ...anagement in the list of apps 2 Click Create Factory Default Backup The Recovery Drive window opens Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the most complete and safest recovery backup 3 Plug in the USB drive then click Next ...

Page 19: ...on on your computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer 7 Unplug the USB drive and label it clearly Creating a drivers and applications backup To create a Drivers and Applications Backup that contains the factory loaded software and drivers needed by your computer you Im...

Page 20: ...e then click Next If you are using a USB drive make sure your USB drive has enough capacity before continuing If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs 3 Click Start to copy files You will be shown the backup progress on the screen 4 Follow the process until ...

Page 21: ...duct s documentation or support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Returning to an earlier system snapshot on page 24 3 Reset your operating system If nothing else has solved the problem and you want t...

Page 22: ... need to reinstall software that did not come pre installed on your computer you need to follow that software s installation instructions New device drivers If you need to reinstall device drivers that did not come pre installed on your computer follow the instructions provided with the device If you are reinstalling using Windows and the recovery information stored on your computer 1 From Start t...

Page 23: ...you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive 1 Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port If you inserted a DVD wait for Acer Resource Center to start If Acer Resource Center does not start automatically press the Windows key E then double click on the optical drive icon If you are using a USB drive press the...

Page 24: ...esolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Returning to a restore point 1 From Start type Control Panel and then click Control Panel in the list of apps 2 Click System and Security Action Center then click Recovery...

Page 25: ...ou cannot run Windows your original hard drive has been completely re formatted or you have installed a replacement hard drive see Recovering from a recovery backup on page 28 Recovering from Windows Start Acer Recovery Management From Start type Recovery and then click Acer Recovery Management in the list of apps Two options are available Restore Factory Settings Reset my PC or Customized Restore...

Page 26: ...xt then choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 4 Click Reset Importa...

Page 27: ... 0 during startup A screen appears asking you to choose the keyboard layout 2 Several options are now presented Click Troubleshoot 3 Click either Refresh your PC or Reset your PC 4 Click Next The process will take several minutes Customized Restore with Acer Recovery Management 1 Click Customized Restore Retain User Data Note Refresh your PC enables you to restore your computer to the default fact...

Page 28: ... on your computer 4 If it is not already enabled you must enable the F12 Boot Menu a Press Fn 2 when starting your computer b Use the left or right arrow keys to select the Main menu c Press the down key until F12 Boot Menu is selected press Fn 5 to change this setting to Enabled d Use the left or right arrow keys to select the Exit menu e Depending on the type of BIOS your computer uses select Sa...

Page 29: ...cess Reset your PC deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Reset your PC from the recovery backup on page 29 c Click Refresh your PC to start the refresh process Refresh your PC will attempt to retain your files user data but will reins...

Page 30: ...30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 6 Click Reset 7 After the recovery has finished you can start using your computer by repeating the first start process Refresh your PC from the recovery ba...

Page 31: ...ernet using a cable But first an Internet Service Provider ISP usually a phone or cable company will have to go to your home or office to set up Internet service The ISP will install a small box called a router that will allow you to connect to the Internet Once your router is set up all you have to do is plug one end of a network cable into the network port on your computer and the other end into...

Page 32: ...t typing wireless then select Connect to a network or Change Wi Fi settings Otherwise open Internet Explorer and follow the instructions Connecting to a 3G network If your computer has a SIM slot you can connect to the Internet using a 3G cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provider Warning Using wireless devices while flying...

Page 33: ... adapter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect them Bluetooth on your computer is disabled by default To enable your computer s Bluetooth adapt...

Page 34: ...ode displayed on your device Select Yes Then accept the pairing from your device Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardcoded into the device usually 0000 or 1234 Consult your device s user manual for more information ...

Page 35: ...ktop taskbar Touch tool controls The Touch Tools control panel has several icons No Item Description 1 Move Tap the Move tab and drag the Touch Tools panel to reposition it 2 AccuFinger Displays or hides the AccuFinger pointer Tap the icon to display the pointer and again to hide it The AccuFinger pointer will also hide automatically after a specified number of seconds which you can set in the con...

Page 36: ...y on the pointer pad to activate drag mode then drag the selected item to a new position Display Display a context sensitive menu by holding your fingertip on the pointer pad for a moment until the menu appears then stop touching the pad and select a menu command 3 Multi select Turns the multi select feature on and off Tap the multi select icon to turn it on Tap it again to turn multi select off 4...

Page 37: ...screen virtual keyboard can sometimes block your view of where you are typing RepliView displays a small pop up window above the onscreen keyboard that displays a view of where you are typing so that you can see what you are doing This feature operates automatically when Touch Tools is running Settings You can adjust the settings to suit your needs including setting the AccuFinger pointer size and...

Page 38: ...38 Acer Touch Tools or left hand operation which optimizes pointer orientation for the selected mode ...

Page 39: ...with three fingers Overview 1 2 3 4 5 6 The toolbar at the top of the screen allows you to change screen capture options and settings Note The three finger gesture is disabled by default You can enable it from Settings No Description 1 Capture Capture a rectangular or circular area of the screen 2 Freeform capture Capture a freeform part of the screen 3 Window capture Capture all or part of an ope...

Page 40: ...the launch gesture tap the screen with three fingers set the app to launch the editing tool after capturing pin the program to the taskbar view a short introduction tutorial or view the Help content The editing tool After you ve captured the screen you can edit the image No Description 1 Undo 2 Redo 3 Pencil tool 1 2 3 4 5 6 7 8 10 11 9 ...

Page 41: ...en Grasp 41 4 Marker tool 5 Text tool 6 Eraser 7 Mosaic effect 8 Lasso tool 9 Share capture to Windows clipboard Facebook Acer Scrapboard Word PowerPoint Outlook 10 Save 11 Pin unpin the toolbars No Description ...

Page 42: ... Tap the icon on the screen capture to open the website in Internet Explorer You can also create tags to assist in sorting your images 1 Tap and drag an image down to open the menu at the bottom of the screen 2 Tap Create tag to create a tag 3 Tap Tags to open the list of available tags and check each tag that you would like to assign to the image ...

Page 43: ... 43 Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery ...

Page 44: ...d to run it To activate the BIOS utility press Fn 2 during the POST while the computer logo is being displayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed at the top of the...

Page 45: ...resume from Hibernation if available for maximum security Password on Boot secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security Entering passwords When a password is set a password prompt appears in the center of the display screen When the Supervisor Password is set a prom...

Page 46: ...correctly a warning message appears Try again and press Enter Important You have three chances to enter a password If you fail to enter the password correctly after three tries the system halts Press and hold the power button for four seconds to shut down the computer Then turn on the computer again and try again ...

Page 47: ...ower Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup 1 Open the desktop 2 Click Power Options in the Notification area 3 Select More Power Options 4 ...

Page 48: ...48 Power management 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes ...

Page 49: ...e your computer on AC power while your battery is charging However charging the battery with the computer turned off significantly reduces charge time Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully charge the battery 2 Turn on the computer and complete setting up the operatin...

Page 50: ...fective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the charge recharge cycle and improving recharging efficiency You are advised to follow the suggestions set out below Use AC power whenever possible reserving battery for mobile use Remove accessories ...

Page 51: ...portant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapter into the computer and then connect to the main power supply 2 Save all necessary files 3 Resume work Turn off the co...

Page 52: ...ternal monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode You can now safely take the computer anywhere you go with...

Page 53: ... putting the computer in Sleep mode Press Fn W or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vice versa Preparing the computer After disconnecting the computer from your desktop follow these steps to prepare the computer for the trip home Check that you have removed all media and compact dis...

Page 54: ...omputer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Setting up a home office If you frequently work on your computer ...

Page 55: ...printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have the computer inspected by hand Airport security X ray machines are safe but do not put the computer through a metal detector Traveling ...

Page 56: ...s Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do not use converter kits sold for appliances to power the...

Page 57: ... 57 Ports and connectors In this section you will find Information on the ports and connectors fitted to your computer ...

Page 58: ...ou find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the card contains some files the Windows Auto Play window may appear this depends on the contents of the card and ask you if you wish to use a program to access the contents of the card Select an option...

Page 59: ...dden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the name of the device 4 Wait until a Safe to Remove Hardware message is displayed 5 Remove the card Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type 3 2 1 ...

Page 60: ...n power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the computer Headphones and microphone These ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone port ...

Page 61: ...eiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality HDMI Micro delivers the same high quality playback as standard HDMI with a slimmer connector ideal for use in slim and light notebooks and tablet computers Note An HDMI Mi...

Page 62: ...e devices to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the port while USB 3 0 ports have a blue tongue For best performance USB 3 0 devices should always be plugged into USB 3 0 ports Consult your device s documentation to see which standard it supports ...

Page 63: ...question In this section you will find Frequently asked questions Tips for using Windows 8 1 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information ...

Page 64: ...ical drive Remove it and press Ctrl Alt Del to restart the system Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the dis...

Page 65: ...y turn off I want to eject the optical drive tray without turning on the power There is a mechanical eject hole on the optical drive Simply insert the tip of a pen or straightened out paperclip into the hole and push to eject the tray The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an authorized service center as the...

Page 66: ...al Travelers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support cen...

Page 67: ...educe the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name _______________________________________ Address ______________________________________ Telephone number __...

Page 68: ...t will open Start where you can launch apps How do I see all of my apps Swipe upwards from the bottom of Start Can I make the All apps view the default for Start Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab check Show the Apps view ...

Page 69: ...ards tap Settings Power and select the action you d like to take Can I just turn off notifications You can turn off notifications during certain hours so that you can leave your computer running but not be disturbed by notifications 1 Swipe the right hand edge of the screen inwards and tap Settings Change PC settings Search apps Notifications 2 Move the Quiet hours slider to On and select times to...

Page 70: ...lideshow should be played while the computer is running on battery power 3 Tap Add a folder and open the folder you wish to use your Pictures folder will open by default Tap Use this folder OK 4 You can see the list of folders under Add a folder Select a folder name and tap Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I move tiles...

Page 71: ...e half way point of the screen Can I change the screen resolution Swipe the right hand edge of the screen inwards and tap Search tap the text box to open the onscreen keyboard and start typing Control Panel to display the results tap Control Panel Adjust screen resolution How do I set the alarm Your computer can act as an alarm clock Start typing Alarms to search for the Alarms app 1 Set the time ...

Page 72: ...screen and tap All apps How do I make an app appear on Start If you re in All apps and you want to make an app appear on Start Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Tap Pin to Start from the menu that appears at the bottom of the screen How do I remove a tile from Start Tap and hold a tile until you see the ...

Page 73: ...tap Search type the name of the app you would like to open using the pop up keyboard Alternatively open All apps and scroll to Windows Accessories to see the list of legacy programs Can I use more than one app at a time 1 Tap on a tile to open an app from the Start screen 2 Return to the Start screen and repeat the process 3 Swipe right from the left edge of the screen to display the last app that...

Page 74: ...ign in with a Microsoft account or you don t have a Microsoft account and want to get one swipe the right hand edge of the screen inwards and tap Settings Change PC settings Accounts Connect to a Microsoft account and follow the onscreen instructions How do I add a favorite to Internet Explorer Internet Explorer 10 doesn t have traditional favorites instead you can pin shortcuts to Start Once you ...

Page 75: ...sages on page 75 Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum error Contact your dealer or an authorized service center ...

Page 76: ...d service center for assistance Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center Memory size mismatch Press Fn 2 during POST to enter the BIOS utility then press Exit in the BIOS utility to reboot Error messages Corrective action ...

Page 77: ...e Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the Internet you may need additional software or a special box that connects to your p...

Page 78: ...and always on Internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the Internet 3G WWAN or Wireless Wide Area Network A 3G connection allows you to use cellular networks such as those used by a mobile phone to connect to the Internet while away from home The socket for a ...

Page 79: ...k Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceili...

Page 80: ... a working network 1 Access point router 2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection Most computers feature a Wi Fi button that turns the network connection on or off If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control...

Page 81: ...e latest information and downloads Security You are probably eager to explore everything the Internet has to offer In order for you to be safe online Acer has pre installed McAfee Internet Security Suite on your computer McAfee Internet Security Suite runs quietly in the background to block today s complex threats and protect your identity when you shop bank or browse online McAfee Internet Securi...

Page 82: ...s posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicious software To help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a personal firewall A personal firewall is a software program de...

Page 83: ...p to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to discourage less determined attackers so they will give up and look for a more vulnerable computer elsewhere More recent versions of Microsoft Windows and other popular software can be configured to downlo...

Page 84: ...rotection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated The following tips can help make your online experiences secure Selecting a password that cannot be easily...

Page 85: ...t open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Don t respond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typing in the company Web address into your Web browser Don t click on...

Page 86: ...ly pay for the software or service with money the free software or service you asked for may have been bundled with advertising software adware that tracks your behavior and displays unwanted advertisements You may have to divulge personal information or purchase something else in order to claim your supposed content winnings If an offer looks so good it s hard to believe ask for someone else s op...

Page 87: ...y patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame ...

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