36 - Recovery
Backup’. Make sure you keep the backup in a safe place that you
will remember.
Recovering your system
If Acer support did not help fix your problem, you can use the
Acer
eRecovery Management
program. This will restore your computer to the
same state as when you purchased it, while giving you an option to retain
all settings and personal data for later retrieval.
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped working
correctly, the problem may be solved by reinstalling the software or the
device drivers.
To recover software and drivers that were pre-installed at the factory,
see “
Recovering pre-installed software and drivers
” on page 38.
For instructions on reinstalling software and drivers that were not pre-
installed, see that product’s documentation or technical support Web
site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem may be
solved by returning your system to a previous state when everything
was working correctly.
For instructions, see “
Returning to a previous system condition
” on page
37.
3. Reset your system to its factory condition.
