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Acer Aspire S3-391, Service Manual

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Acer Aspire S3-391 Service Manual Download Page 149

Troubleshooting

4-19

Error Codes

0

Table 4-2.

Error Codes

Error Codes

Error Messages

006

Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error

(The causes will be shown before “Equipment Configuration Error”)

010

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 

070

Real Time Clock Error

071

CMOS Battery Bad

072

CMOS Checksum Error

110

System is disabled. An incorrect password was entered.

<No error code>

Battery critically low. In this situation BIOS will issue four (4) short beeps, 
then shuts the system down. No message is displayed.

<No error code>

Temperature is critically high. In this situation BIOS shuts the system 
down. No message is displayed.

Summary of Contents for Aspire S3-391

Page 1: ...Aspire S3 MS2346 SERVICEGUIDE...

Page 2: ...icensed as is Should the programs prove defective following their purchase the buyer not the manufacturer distributor or its dealer assumes the entire cost of all necessary servicing repair and any in...

Page 3: ...ocess names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus p...

Page 4: ...hese localized features are not covered in this generic service guide In such cases contact your regional office or the responsible personnel channel to provide you with further technical details When...

Page 5: ...d Battery 1 5 Keyboard and Pointing Device 1 5 I O Ports 1 5 Software and Tools 1 6 Warranty 1 7 Dimensions and Weight 1 7 Environment 1 7 Notebook Tour 1 8 Open Front View 1 8 Rear View 1 9 Left View...

Page 6: ...t and Right Speakers 3 13 Removing the WLAN Module 3 15 Removing the DC In Module WLAN Board 3 17 Removing the DC In Module M SATA Board 3 18 Removing the HDD Module 3 19 Removing the SSD Module 3 22...

Page 7: ...placing the Right Speakers 3 71 Replacing the Battery Pack 3 73 Replacing the Lower Case 3 76 CHAPTER 4 Troubleshooting Introduction 4 3 General Information 4 3 Power On Issues 4 4 No Display Issues 4...

Page 8: ...ery 5 5 Clearing the BIOS Passwords 5 5 Performing a BIOS Recovery 5 6 CHAPTER 6 FRU List Aspire S3 MS2346 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6 CHAPTER 7 Test Compatible Components Mic...

Page 9: ...CHAPTER 1 Hardware Specifications...

Page 10: ...ol 1 6 Power Adapter and Battery 1 7 Keyboard and Pointing Device 1 7 I O Ports 1 7 Software and Tools 1 8 Warranty 1 9 Dimensions and Weight 1 9 Environment 1 9 Notebook Tour 1 10 Open Front View 1 1...

Page 11: ...Chipset Mobile Intel HM77 6MB BIOS ROM Chipset System Memory 0 On board up to 8pcs DDRIIIL 4GB Display 0 13 3 inch High Definition WXGA LED LCD 1366 768 resolution 16 9 aspect ratio 16 7 million color...

Page 12: ...hone Two 1W built in speakers Headphone and microphone combo jack Realtek 271X VB3 Communication 0 Webcam 0 1 3 MP HD webcam Acer Video Conference software featuring Acer Crystal Eye webcam with 1280...

Page 13: ...yboard 0 84 85 88 key full size Acer FineTip keyboard with international language support Overlay numeric keys Inverted T cursor keys Hotkeys for volume and brightness level media playback wireless an...

Page 14: ...osoft Word and Excel with advertising no PowerPoint or Outlook Buy Office 2010 to use the full featured software except Japan newsXpresso Nook for PC US only Windows Live Essentials Security 0 Acer Ba...

Page 15: ...ore Spain Switzerland Thailand US UK only MercadoLibre Mexico only Netflix shortcut Canada US only Warranty 0 One year International Travelers Warranty ITW Dimensions and Weight 0 Dimensions 0 Width D...

Page 16: ...eb camera for video communication 2 Display screen Also called liquid crystal display LCD displays computer output 3 Power button Turns the computer on and off 4 Integrated microphone Internal microph...

Page 17: ...orts high definition digital video connections 3 USB 2 0 ports Connects to USB devices e g USB mouse USB camera 4 Battery indicator Indicates the computer s battery status Blue The computer is in AC m...

Page 18: ...1 10 Hardware Specifications and Configurations Left View 0 Figure 1 3 Left View Table 1 3 Left View No Icon Item Description 1 Headphone Mic in combo jack Connects to combo Headphone Mic in devices...

Page 19: ...cations and Configurations 1 11 Right View 0 Figure 1 4 Right View Table 1 4 Right View No Icon Item Description 1 2 in 1 card reader Supports MMC MMCplus and SD cards Note Only one card can operate a...

Page 20: ...Table 1 5 Base View No Icon Item Description 1 Battery reset pinhole Insert a paperclip into the hole and press for four seconds to reset the computer simulates removing and reinstalling the battery...

Page 21: ...icking the left button of a mouse Press the lower left 2 and lower right 3 part of the multi touchpad to perform selection and execution functions These two parts are the equivalent of the left and ri...

Page 22: ...h the user can toggle on and off Figure 1 8 Keyboard Lock Keys Table 1 8 Keyboard Lock Keys Lock Key Description Caps Lock When On all typed alphabetic characters appears in uppercase Num Lock Fn F11...

Page 23: ...ne line up or down when pressing the up or down cursor keys Scroll Lock is not applicable for all applications Table 1 9 Windows specific Keys Key Description Windows Logo key Pressed alone this key h...

Page 24: ...ms on the taskbar Break Display the System Properties dialog box Functions supported by Windows XP Break Display the System Properties dialog box U Open the Ease of Access Center window Application ke...

Page 25: ...gle Turns the speakers On or Off Fn Volume Up Increases the sound volume Fn Volume Down Decreases the sound volume Fn Brightness Down Decreases the screen brightness Fn Brightness Up Increases the scr...

Page 26: ...ram 0 Figure 1 11 System Block Diagram 28 69 25 69 60 71 LPC debug port ENE P2800 ALC271X VB3 DMIx4 SPI Flash ROM 8MB 51 HDMI HDMI KBC Thermal Int KB LPC Bus Intel CPU DDRIII 1066 1333 Channel A 4 5 6...

Page 27: ...5 F Operating writing to optical disc 5 to 35 C 41 to 95 F Nonoperating 20 to 60 C 4 to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 to 3...

Page 28: ...Intel Core Mobile Processor Family Core logic Four execution cores L1 cache size Two 32 KB instruction caches and two 32 KB data caches L2 cache size Two 256 KB L3 cache size 3 to 8 MB Chipset Mobile...

Page 29: ...0 1 Item Specification BIOS vendor InsydeH2O BIOS version v1 08 BIOS ROM type Hardware BIOS ROM size 4 MB Protocols supported Legacy BIOS and EFI architectures ACPI 3 0b compliance PXE specification v...

Page 30: ...OEM customer Item Specification Vendor and models HGST HTS543232A7A384 Seagate ST320LT020 9YG142 188 Seagate ST320LT012 9WS14C 188 Seagate 9YG142 190 Western Digital WD3200LPVT 22G33T0 HGST HTS545050...

Page 31: ...240 Performance Max Read Speed 550MB s 550MB s Max Read Speed 510MB s 520MB s Power Requirement 5 VDC Item Specification Controller RTS 5209 Cards supported MultiMediaCard MMC MultiMediaCard Plus MMCp...

Page 32: ...68 60 Hz 16 9 Yes 1366 768 60 Hz 16 9 Yes Item Specification Controller Conexant CX 20584 Features 98 dB Signal to Noise Ratio A weighting for DAC output 90 dB Signal to Noise Ratio A weighting for AD...

Page 33: ...P HD Item Specification Module Broadcom 4313iPA 20702 Foxconn Atheros WB225 Lite On Atheros WB225 Frequency band 2 4 GHz Protocols and data rates supported 802 11b 1 11 Mbps 802 11g 6 54 Mbps 802 11n...

Page 34: ...ll capacity Solid amber Battery charging Blinking amber Battery is in abnormal stop charge or battery is in low power state AC adapter disconnected Blinking amber Battery charge is in critically low s...

Page 35: ...is run It is not safe to disassemble the machine in this state G1 Sleeping The computer consumes a small amount of power user mode threads are not being executed and the system appears to be off It i...

Page 36: ...t memory access controller DMA5 Free DMA6 Free DMA7 Free Hardware IRQ System Function IRQ0 System timer IRQ1 Standard PS 2 keyboard IRQ2 Not in use IRQ3 Not in use IRQ5 Not in use IRQ6 Not in use IRQ7...

Page 37: ...er 0040 0043 System Timer 004E 004F Motherboard resources 0050 0053 System Timer 0060 0060 Standard PS 2 Keyboard 0061 0061 Motherboard resources 0062 0062 Microsoft ACPI Compliant Embedded Controller...

Page 38: ...s 04D0 04D1 Programmable Interrupt Controller 0500 057F Motherboard resources 0680 069F Motherboard resources 0D00 FFFF PCI bus 1000 100F Motherboard resources 1010 1013 Motherboard resources 104E 104...

Page 39: ...CHAPTER 2 System Utilities...

Page 40: ...Utility 2 3 BIOS Menus 2 4 BIOS Flash Utilities 2 12 DOS Flash Utility 2 13 WinFlash Utility 2 13 Remove HDD BIOS Password Utilities 2 14 Removing the HDD Password 2 14 Removing the BIOS Passwords 2 1...

Page 41: ...uring the next POST press F12 to enter the multi boot menu Navigating the BIOS Utility 0 The BIOS Setup Utility has five menu options namely Information Main Security Boot Exit Perform the following a...

Page 42: ...Table 2 1 Hardware Information Parameter Description CPU Type Model name and core frequency of the installed processor CPU Speed Core frequency of the installed processor HDD Model Name Model name of...

Page 43: ...2 5 Product Name Model name of the computer Manufacturer Name Computer manufacturer UUID The universally unique identifier tag assigned to the computer Table 2 1 Hardware Information Continued Parame...

Page 44: ...h day year Total Memory Total system memory available Video Memory System memory allocated for graphics processing Quiet Boot Show the original equipment manufacturer OEM screen during system boot ins...

Page 45: ...its dealer Table 2 3 BIOS Security Parameter Description Option Supervisor Password Is Supervisor password setting Clear or Set User Password Is User password setting Clear or Set HDD Password State H...

Page 46: ...do not appear on the screen 4 Press Enter NOTE NOTE Users can choose to enable the Password on Boot parameter 5 Press F10 to save changes and exit from the BIOS Setup Utility Removing a Password 0 Pe...

Page 47: ...er 3 Type the new password in the Enter New Password field 4 Retype the password in the Confirm New Password field Figure 2 7 Setup Notice 5 Press Enter Computer sets Supervisor Password parameter to...

Page 48: ...o boot the operating system By default the computer searches for boot devices in the following order 1 Hard disk drive 2 External USB bootable device 3 Network boot 4 External USB hard drive 5 Externa...

Page 49: ...ters Parameter Description Exit Saving Changes Close the BIOS Setup Utility and save the setup changes Exit Discarding Changes Close the BIOS Setup Utility without saving the setup changes Load Setup...

Page 50: ...sed NOTE NOTE Use AC adaptor power supply when running Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run Flash 1 Rename...

Page 51: ...oot Menu to modify boot priority order Example If using USB HDD to Update BIOS move USB HDD to position 1 Figure 2 10 BIOS Boot 3 Insert the USB HDD and reboot computer 4 Execute BIOS BAT to update BI...

Page 52: ...word Error Status To reset the HDD password 1 Open the computer in a DOS environment 2 Type the following command A unlockhd XXXXXXXX Figure 2 12 Unlock Key Code NOTE NOTE XXXXXXXX HDD Password Error...

Page 53: ...clear a lost BIOS password user or supervisor password you need to short the clear password hardware gap G2201 located on the mainboard Refer to the Clearing the BIOS Passwords on page 5 5 section fo...

Page 54: ...N EEPROM Utility 1 Create a DOS bootable USB HDD 2 Copy the contents of the MAC folder to the HDD and remove the HDD form the computer 3 Reboot the computer and press F2 during the boot sequence to en...

Page 55: ...CHAPTER 3 Machine Maintenance...

Page 56: ...emoving the WLAN Board 3 32 Removing the M SATA Board 3 33 Removing the Keyboard 3 34 Removing the Power Button Board 3 36 Removing the Middle Cover Assembly 3 37 Removing the LCD Module 3 39 Reassemb...

Page 57: ...3 3 Replacing the Battery Pack 3 71 Replacing the Lower Case 3 74...

Page 58: ...3 4...

Page 59: ...size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components The product previews seen in the disassembly procedures may n...

Page 60: ...sembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system Figure 3 1 AC Adapte...

Page 61: ...Number Lower Case Disassembly M2 x L4 5 12 86 EA552 4R5 Battery Pack Disassembly M2 x L4 5 2 86 EA552 4R5 Speaker Module Disassembly M1 4 x L3 4 86 EA36N 3R0 WLAN Module Disassembly M2 x L3 1 86 00E14...

Page 62: ...00E14 523 RTC Battery Disassembly WLAN Board Disassembly Keyboard Disassembly M1 4 x L1 2 29 86 EA322 2R0 Middle Cover Disassembly M2 x L3 4 86 00E14 523 LCD Module Disassembly M2 x L4 5 4 86 EA552 4R...

Page 63: ...Remove the twelve screws securing the lower case Figure 3 3 Lower Case Screws 2 Gently lift the lower case and lay it down beside the main unit Figure 3 4 Lower Case Table 3 3 Screws Step Screw Quant...

Page 64: ...3 9 2 Remove the two screws securing the left speaker to the upper case Figure 3 5 Left Speaker Screws 3 Lift the left speaker off the upper case and temporarily place it at the side of the right spea...

Page 65: ...wer cable off the battery pack Figure 3 7 DC In Power Cable 5 Remove the two screws securing the battery pack to the upper case Figure 3 8 Battery Pack Screws Table 3 8 Screws Step Screw Quantity Scre...

Page 66: ...away from the mainboard 1 Disconnect the battery cable from the WLAN board 2 Figure 3 9 Battery Cable 7 Detach the battery pack from the upper case Figure 3 10 Battery Pack NOTE NOTE The battery has b...

Page 67: ...re described on page 3 10 3 Remove the two screws securing the right speakers to the upper case 1 Figure 3 11 Right Speaker Screws and Adhesive Tape 4 Release the speaker cable from the adhesive tape...

Page 68: ...3 14 Machine Maintenance 6 Disconnect the speaker s cable from the mainboard Figure 3 13 Speaker Cable...

Page 69: ...procedure described on page 3 10 3 Unplug the two antenna cables from the WLAN module Figure 3 14 WLAN Module Antennas IMPORTANT For reference during machine reassembly note which cable color corresp...

Page 70: ...Screw 6 Detach the WLAN module from the slot Figure 3 17 WLAN Module NOTE NOTE A circuit board that is 10cm2 has been highlighted with a yellow rectangle in Figure 3 17 Follow the local regulations fo...

Page 71: ...SATA Board 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Disconnect the DC In cable from the WLAN boa...

Page 72: ...on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Disconnect the DC In cable from the M SATA board the mainboard 1 then release the DC In cable from the self adhes...

Page 73: ...D Module 1 Perform the Removing the Lower Case procedure described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Release the HDD cable from the adhesive tape s...

Page 74: ...ve the screw securing the HDD module to the upper case Figure 3 24 HDD Module Screw 6 Detach the HDD module from the upper case Figure 3 25 HDD Module Table 3 24 Screw Step Screw Quantity Screw Type H...

Page 75: ...module Figure 3 26 HDD Cable 8 Remove the four screws securing the HDD module to the bracket 1 then detach the HDD module from the bracket 2 Figure 3 27 HDD Bracket Screws Table 3 27 Screws Step Scre...

Page 76: ...re described on page 3 9 2 Perform the Removing the Battery Pack procedure described on page 3 10 3 Release the SSD cable from the adhesive tape securing it Figure 3 28 SSD Cable Adhesive Tape 4 Grasp...

Page 77: ...ve the screw securing the SSD module to the upper case Figure 3 30 SSD Module Screw 6 Detach the SSD module from the upper case Figure 3 31 SSD Module Table 3 30 Screw Step Screw Quantity Screw Type S...

Page 78: ...module Figure 3 32 SSD Cable 8 Remove the four screws securing the SSD module to the bracket 1 then detach the SSD module from the bracket 2 Figure 3 33 SSD Bracket Screws Table 3 33 Screws Step Scre...

Page 79: ...Battery Pack procedure described on page 3 10 3 Disconnect the card reader cable from the mainboard and the card reader board Figure 3 34 Card Reader Cable 4 Remove the two screws securing the card re...

Page 80: ...card reader board from the upper case Figure 3 36 Card Reader Board NOTE NOTE A circuit board that is 10cm2 has been highlighted with a yellow rectangle in Figure 3 36 Follow the local regulations for...

Page 81: ...the Battery Pack procedure described on page 3 10 3 Release the connector latch 1 from the mainboard then disconnect the touchpad cable 2 Figure 3 37 Touchpad Cable 4 Release the connector latches 1 f...

Page 82: ...Release the connector latch 1 from the mainboard then disconnect the power button cable 2 Figure 3 39 Power Button Cable 6 Release the latch 1 from the mainboard then disconnect the keyboard cable 2...

Page 83: ...Machine Maintenance 3 29 7 Release the LCD cable from the adhesive tape securing it Figure 3 41 LCD Cable Adhesive Tape 8 Disconnect the LCD cable from the mainboard Figure 3 42 LCD Cable...

Page 84: ...10 Detach the mainboard from the upper case Figure 3 44 Mainboard NOTE NOTE A circuit board that is 10cm2 has been highlighted with a yellow rectangle in Figure 3 44 Follow the local regulations for d...

Page 85: ...ry Pack procedure described on page 3 10 3 Disconnect the thermal module fan cable from the mainboard Figure 3 45 Fan Cable 4 Loosen the spring loaded captive screws securing the thermal module Follow...

Page 86: ...3 32 Machine Maintenance 5 Detach the thermal module from the mainboard Figure 3 47 Thermal Module...

Page 87: ...ed on page 3 10 3 Perform the Removing the Mainboard procedure described on page 3 27 4 Disconnect the RTC battery cable from the mainboard Figure 3 48 RTC Battery Cable 5 Detach the RTC battery from...

Page 88: ...3 10 3 Perform the Removing the WLAN Module procedure described on page 3 15 4 Release the connector latches 1 from the WLAN board then disconnect the WLAN mini 1 cables 2 Disconnect the power cable...

Page 89: ...the WLAN Module procedure described on page 3 15 4 Release the connector latches 1 from the M SATA board then disconnect the WLAN mini 1 cables 2 Figure 3 52 WLAN Mini 1 Cables 5 Detach the M SATA bo...

Page 90: ...Perform the Removing the WLAN Module procedure described on page 3 15 5 Perform the Removing the DC In Module WLAN Board procedure described on page 3 17 6 Perform the Removing the HDD Module procedur...

Page 91: ...he twenty nine screws securing the keyboard to the upper case Figure 3 56 Keyboard Screws 13 Detach the keyboard from the upper case Figure 3 57 Keyboard Table 3 56 Screws Step Screw Quantity Screw Ty...

Page 92: ...ainboard then disconnect the power button cable 2 Figure 3 58 Power Button Cable 4 Release the power button board from the adhesive tape securing it 1 then tilt the power button board 2 and detach it...

Page 93: ...ard procedure described on page 3 17 6 Perform the Removing the HDD Module procedure described on page 3 19 7 Perform the Removing the Card Reader Board procedure described on page 3 25 8 Perform the...

Page 94: ...ntenance 12 Tilt the upper case until it is approximately at a 100 angle with the LCD assembly Figure 3 61 Upper Case Assembly 13 Detach the middle cover assembly from the upper case Figure 3 62 Middl...

Page 95: ...procedure described on page 3 17 6 Perform the Removing the HDD Module procedure described on page 3 19 7 Perform the Removing the Card Reader Board procedure described on page 3 25 8 Perform the Remo...

Page 96: ...4 Gently detach the LCD cable from the upper case 1 and lift the upper case away from the LCD module 2 Figure 3 65 LCD Module IMPORTANT Make sure that the LCD cable is not entangled with the upper cas...

Page 97: ...upper case and align the screw posts of the upper case with the screw holes in the LCD hinges Figure 3 66 Upper Case 2 Verify that the LCD cable is looped properly in the LCD hinge as shown Figure 3 6...

Page 98: ...Machine Maintenance 3 Secure the upper case to the LCD hinges using four screws Figure 3 68 Upper Case LCD Hinge Screws Table 3 68 Screws Step Screw Quantity Screw Type Upper Case Reassembly M2 x L4...

Page 99: ...cing the Middle Cover Assembly 0 1 Tilt the upper case until it is approximately at a 100 angle with the LCD assembly Figure 3 69 Upper Case Assembly 2 Insert the middle cover assembly in its slot Fig...

Page 100: ...sits parallel with the LCD assembly Figure 3 71 Upper Case Assembly 4 Secure the middle cover assembly to the upper case using four screws Figure 3 72 Middle Cover Assembly Screws Table 3 72 Screws S...

Page 101: ...the power button board in its slot in the middle cover 1 then secure it using adhesive tapes 2 Figure 3 73 Power Button Board 2 Connect the power button cable to the mainboard 1 then press the connec...

Page 102: ...0 1 Place the keyboard in its slot in the upper case Figure 3 75 Keyboard 2 Secure the keyboard to the upper case using twenty nine screws Figure 3 76 Keyboard Screws Table 3 76 Screws Step Screw Quan...

Page 103: ...yboard to the upper case using adhesive tape Figure 3 77 Keyboard 4 Fix the LCD cable to the upper case Figure 3 78 LCD Cable IMPORTANT Make sure that the LCD cable is installed as highlighted in Figu...

Page 104: ...oceed to page 3 51 Replacing the M SATA Board 1 Place the WLAN board in its slot in the upper case Figure 3 79 WLAN Board 2 Connect the WLAN mini 1 cables 1 to the WLAN board then press the connector...

Page 105: ...M SATA Board 0 1 Place the M SATA board in its slot in the upper case Figure 3 81 M SATA Board 2 Connect the WLAN mini 1 cables 1 to the M SATA board then press the connector latch 2 until it locks in...

Page 106: ...enance Replacing the RTC Battery 0 1 Secure the RTC battery to the bottom of the mainboard using self adhesive tape Figure 3 83 RTC Battery 2 Connect the RTC battery cable to the mainboard Figure 3 84...

Page 107: ...n its slot in the mainboard Figure 3 85 Thermal Module 2 Secure the thermal module using the spring loaded captive screws Follow the screw sequence indicated on Figure 3 86 Figure 3 86 Thermal Module...

Page 108: ...3 54 Machine Maintenance 3 Connect the thermal module fan cable to the mainboard Figure 3 87 Fan Cable...

Page 109: ...board 0 1 Place the mainboard in its slot in the upper case Figure 3 88 Mainboard 2 Secure the mainboard to the upper case using one screw Figure 3 89 Mainboard Screw Table 3 89 Screw Step Screw Quant...

Page 110: ...3 56 Machine Maintenance 3 Connect the LCD cable to the mainboard Figure 3 90 LCD Cable 4 Secure the LCD cable to the mainboard using adhesive tape Figure 3 91 LCD Cable Adhesive Tape...

Page 111: ...then push the connector latch 2 until it locks into place Figure 3 92 Keyboard Cable 6 Connect the WLAN mini 1 cables 1 to the mainboard then press the connector latch 2 until it locks into place Con...

Page 112: ...3 58 Machine Maintenance 7 Connect the touchpad cable to the mainboard 1 and then press the connector latch 2 until it locks into place Figure 3 94 Touchpad Cable...

Page 113: ...card reader board in its slot in the upper case Figure 3 95 Card Reader Board 2 Secure the card reader board to the upper case using two screws Figure 3 96 Card Reader Board Screws Table 3 96 Screws...

Page 114: ...3 60 Machine Maintenance 3 Connect the card reader cable to the mainboard and the card reader board Figure 3 97 Card Reader Cable...

Page 115: ...e proceed to page 3 64 Replacing the SSD Module 1 Place the HDD module in the bracket 1 and then secure the HDD bracket using four screws 2 Figure 3 98 HDD Bracket Screws 2 Connect the cable to the HD...

Page 116: ...e HDD module in its slot in the upper case Figure 3 100 HDD Module 4 Secure the HDD module to the upper case using one screw Figure 3 101 HDD Module Screw Table 3 101 Screw Step Screw Quantity Screw T...

Page 117: ...Machine Maintenance 3 63 5 Connect the HDD cable to the mainboard Figure 3 102 HDD Cable 6 Secure the HDD cable to the upper case using adhesive tape Figure 3 103 HDD Cable Adhesive Tape...

Page 118: ...the SSD module in the bracket 1 and then secure the SSD bracket using four screws 2 Figure 3 104 SSD Bracket Screws 2 Connect the cable to the SSD module Figure 3 105 HDD Cable Table 3 104 Screws Step...

Page 119: ...e SSD module in its slot in the upper case Figure 3 106 SSD Module 4 Secure the SSD module to the upper case using one screw Figure 3 107 SSD Module Screw Table 3 107 Screw Step Screw Quantity Screw T...

Page 120: ...3 66 Machine Maintenance 5 Connect the SSD cable to the mainboard Figure 3 108 SSD Cable 6 Secure the SSD cable to the upper case using adhesive tape Figure 3 109 SSD Cable Adhesive Tape...

Page 121: ...In Module WLAN Board 0 1 Place the DC In socket in its slot in the upper case Figure 3 110 DC In 2 Connect the DC In cable to the WLAN board 1 then secure the DC In cable to the upper case using self...

Page 122: ...M SATA Board 0 1 Place the DC In socket in its slot in the upper case Figure 3 112 DC In 2 Connect the DC In cable to the M SATA board and the mainboard 1 then secure the DC In cable to the upper case...

Page 123: ...0 1 Insert the WLAN module in its slot in the WLAN board Figure 3 114 WLAN Module 2 Secure the WLAN module to the upper case using one screw Figure 3 115 WLAN Module Screw Table 3 115 Screw Step Screw...

Page 124: ...per case using adhesive tapes Figure 3 116 Antenna Cables Adhesive Tapes 4 Connect the two antenna cables to the WLAN module Figure 3 117 WLAN Module Antennas IMPORTANT Connect the black cable to the...

Page 125: ...ine Maintenance 3 71 Replacing the Right Speakers 0 1 Connect the speaker s cable to the mainboard Figure 3 118 Speaker Cable 2 Place the right speaker in its slot in the upper case Figure 3 119 Speak...

Page 126: ...o the upper case using adhesive tapes 1 then secure the right speaker to the upper case using two screws 2 Figure 3 120 Right Speaker Screws and Adhesive Tape Table 3 120 Screws Step Screw Quantity Sc...

Page 127: ...ry pack underneath the mini 1 and WLAN M SATA cables as shown Figure 3 121 Battery Pack 2 Connect the battery cable to the WLAN board 1 then push the battery pack forward until its four socket holes f...

Page 128: ...sing two screws Figure 3 123 Battery Pack Screws 4 Secure the DC In Power cable to the battery pack surface using self adhesive tapes Figure 3 124 DC In Power Cable Self Adhesive Tapes Table 3 123 Scr...

Page 129: ...ker in its slot in the upper case Figure 3 125 Left Speaker 6 Secure the left speaker to the upper case using two screws Figure 3 126 Left Speaker Screws Table 3 126 Screws Step Screw Quantity Screw T...

Page 130: ...the upper case making sure the I O ports of the mainboard are extruding from their port holes Figure 3 127 Lower Case 2 Secure the lower case using twelve screws Figure 3 128 Lower Case Screws Table...

Page 131: ...CHAPTER 4 Troubleshooting...

Page 132: ...d Failure 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 WLAN Failure 4 14 Card Reader Failure 4 15 Thermal Unit Failure 4 16 Other Functions Failure 4 17 Intermittent Prob...

Page 133: ...ses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the...

Page 134: ...the computer and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power an...

Page 135: ...following one at a time 1 Make sure that internal display is selected Switch between the internal and external display by pressing Fn F5 NOTE NOTE This hotkey may not apply to all models Refer to the...

Page 136: ...amage i e different colored spots in the same locations on the screen Perform the Reassembly Process procedure described on page 3 43 NOTE NOTE Make sure that the computer is not running on battery al...

Page 137: ...perating system DVD and follow the on screen prompts 9 If the issue is still not resolved refer to the Online Support Information on page 9 3 LCD Failure 0 If the LCD fails perform the following one a...

Page 138: ...4 8 Troubleshooting Keyboard Failure 0 If the Keyboard fails perform the following one at a time Do not replace a non defective FRU Figure 4 4 Keyboard Failure...

Page 139: ...Troubleshooting 4 9 Touchpad Failure 0 If the Touchpad fails perform the following one at a time Do not replace a non defective FRU Figure 4 5 Touchpad Failure...

Page 140: ...Start Control Panel System and Maintenance System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are...

Page 141: ...w right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers...

Page 142: ...vices clear by default The microphone appears on the Recording tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the...

Page 143: ...Troubleshooting 4 13 USB Failure 0 If the USB fails perform the following one at a time Do not replace a non defective FRU Figure 4 8 USB Failure...

Page 144: ...4 14 Troubleshooting WLAN Failure 0 If the WLAN fails perform the following one at a time Do not replace a non defective FRU Figure 4 9 WLAN Failure...

Page 145: ...Troubleshooting 4 15 Card Reader Failure 0 If the Card Reader fails perform the following one at a time Do not replace a non defective FRU Figure 4 10 Card Reader Failure...

Page 146: ...4 16 Troubleshooting Thermal Unit Failure 0 If the Thermal Unit fails perform the following one at a time Do not replace a non defective FRU Figure 4 11 Thermal Unit Failure...

Page 147: ...Troubleshooting 4 17 Other Functions Failure 0 1 Check if drives are functioning correctly 2 Check if external modules are functioning correctly 3 Change mainboard to check if current one is defective...

Page 148: ...whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU NOTE NOTE Verify that all attach...

Page 149: ...ration Error 010 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System is disabled An incorrect password was entered No erro...

Page 150: ...alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17...

Page 151: ...OS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start optional 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and spee...

Page 152: ...all external parallel ports 85h Initialize PC compatible PnP ISA devices 86h Re initialize onboard I O ports 87h Configure Motherboard Configurable Devices optional 88h Initialize BIOS Area 89h Enable...

Page 153: ...system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity che...

Page 154: ...IOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh Syste...

Page 155: ...Codes Range Description 0x00 0x1f OEM Components These values are reserved for OEM components 0x20 0x9f These values are reserved for SecureCore Tiano core components POSTCODE_CC_VARIABLE_SERVICES 0x2...

Page 156: ...2_MOUSE 0x46 POSTCODE_CC_PS2_KEYBOARD 0x47 POSTCODE_CC_EHCI 0x48 POSTCODE_CC_XHCI 0x49 POSTCODE_CC_UHCI 0x4a POSTCODE_CC_OHCI 0x4b POSTCODE_CC_USB_KEYBOARD 0x4c POSTCODE_CC_USB_MOUSE 0x4d POSTCODE_CC_...

Page 157: ...xb0 0xbf These values are reserved for future expansion 0xc0 0xcf These values are reserved for core chipset drivers north bridge south bridge and CPU and are assigned by chipset family POSTCODE_CC_ME...

Page 158: ...STCODE_PC_IPL_S3 0xe5 Entering DXE IPL s S3 boot path POSTCODE_PC_S3_OS 0xe6 Exiting S3 boot path back to the OS POSTCODE_PC_IPL_RECOVERY 0xe7 Entering DXE IPL s recovery boot path POSTCODE_PC_IPL_EXI...

Page 159: ...art member function of the component s instance of the Driver Binding protocol was called POSTCODE_PC_COMP_STOP 0x07 The Stop member function of the component s instance of the Driver Binding protocol...

Page 160: ...4 30 Troubleshooting...

Page 161: ...CHAPTER 5 Jumper and Connector Locations...

Page 162: ...5 2 Mainboard Layout 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing the BIOS Passwords 5 5 Performing a BIOS Recovery 5 6...

Page 163: ...AD1 Touchpad connector 2 USB USB port 11 PCH1 Mobile Intel UM67 Chipset 3 CARD1 Card reader connector 12 PWR1 Power connector 4 FAN1 Fan connector 13 MISC1 WLAN connector 5 LOUT1 Mic Headphone port 14...

Page 164: ...5 4 Jumper and Connector Locations Figure 5 2 Mainboard Bottom Table 5 2 Mainboard Bottom No Code Component 1 G2201 Clear password hardware gap 2 RAM2 4 6 8 Onboard memory 3 DMIC1 Mic in...

Page 165: ...4 Connect the DC In cable to the mainboard 5 While resting the tool on the two contacts plug one end of the AC adapter into the DC in jack and plug one end to an electrical outlet 6 Press the button t...

Page 166: ...Prepare a removable USB flash drive Note that all data in the USB flash drive will be cleared during the creation of the crisis disk 2 Set up a computer running the Windows XP Vista or 7 operating sy...

Page 167: ...ystem will force the BIOS to execute the boot block program To perform a BIOS recovery 1 Shut down the BIOS failed computer 2 Connect the USB flash drive containing the Crisis Recovery disk files to t...

Page 168: ...5 8 Jumper and Connector Locations...

Page 169: ...CHAPTER 6 FRU List...

Page 170: ...6 2 Aspire S3 MS2346 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6...

Page 171: ...web or channel Part number changes will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FR...

Page 172: ...Diagrams 0 Main Assembly 0 Figure 6 1 Main Assembly Exploded Diagram Table 6 1 Main Assembly Exploded Diagram No Description Part Number 1 Upper Case Assembly 60 4QP04 001 2 Lower Case Assembly 60 4Q...

Page 173: ...04 001 8 Power Board 55 XXXXX 001 9 Keyboard 10 Speaker 23 40A1V 001 11 Touchpad 56 17008 031 12 Thermal module 13 Motherboard 55 XXXXX 001 14 WLAN Board 55 XXXXX 001 15 Card Reader Board 50 XXXXX 001...

Page 174: ...PACK LI SANYO 3C 3 26AH SANYO POLYM BT 00303 026 BTY PACK LI SONY 3C 3 26AH SONY POLYMER BT 00304 010 BOARDS FOXCONN 3RD WIFI 2X2 AGN BT4 0 ATHEROS NI 23600 102 LITEON 3RD WIFI 2X2 AGN BT4 0 ATHEROS N...

Page 175: ...7 RSF01 006 JAPAN BK 1M 27 RSF01 009 KOREA BK 1M 27 RSF01 010 SOUTH AFRICA 2 5A BK 1M 27 RSF01 015 SOUTH AFRICA BK 2 5A 1M 27 RSF01 014 SWISS BK 1M 27 RSF01 005 TAIWANESE BK 1M 27 RSF01 008 UK BK 1M 2...

Page 176: ...FPC SM30HS CAREER 50 RSF01 005 CASE COVER BRACKET ASSEMBLY 60 ASSY TP BAR L T SM30HS RESERVE 60 HDD BKT BACK ASSSY SM30HS 33 M1FN1 001 60 MID ASSY SM30HS 42 RSF01 001 60 UCASE ASSY HM2 KASHUI RESERVE...

Page 177: ...0G HDD SSD25240 FOR HUMMINGBIRD2 SSD 256GB MICRON MTFDDAK256MAM 1K1 KN 25604 035 HEATSINK ASSY THM UMA AURAS SUNON SM30HS 60 RSF01 003 KEYBOARD KB 9Z N7WPW 200 SWISS G NK I1017 00R KB 9Z N7WPW 202 CH...

Page 178: ...ANISH NK I1017 00P KB 9Z N7WPW 20T TURKISH NK I1017 00T KB 9Z N7WPW 20U UK NK I1017 00U KB 9Z N7WPW 20W SWEDEN NK I1017 00Q KB 9Z N7WPW 213 CZ SK NK I1017 007 KB 9Z N7WPW 21A BELGIUN NK I1017 004 KB 9...

Page 179: ...HUNGARIAN NK I101S 00E KB V128230BK1 IT ITALIAN NK I101S 00F KB V128230BK1 NE NORDIC NK I101S 00J KB V128230BK1 NW NORWEGIAN NK I101S 00K KB V128230BK1 PO PORTUGUESE NK I101S 00L KB V128230BK1 SD SWED...

Page 180: ...01 HM2 CR MB I5 2467M 1 6G ELPIDA 4G D NB M1011 002 MISCELLANEOUS ANTENNA MYLAR TAPE SM30HS 47 RSF01 003 FIX POWER BOARD MYLAR SM30 47 M1FN1 002 HDD DOOR SYSTEM LABEL MYLAR SM30 47 RSF01 006 MINI BOAR...

Page 181: ...R51 1R2 SCREW M3X4 86 9A524 4R0 SCREW IMS M1 4 3 BZN 86 9A33N 3R0 SCREW IMS M2 2 1 BZN 86 EA322 2R0 SCREW IMS M2 4 5 H0 8 1 NI 86 9A552 4R5 SCREW M2XL3 HEAD T 0 3 BZN 86 00E14 523 SPEAKER SPEAKER SM30...

Page 182: ...6 14 FRU Field Replaceable Unit List...

Page 183: ...CHAPTER 7 Test Compatible Components...

Page 184: ...7 2 Microsoft Windows 7 Environment Test 7 3...

Page 185: ...ow profile LED LF AP 06503 029 10001081 DELTA 65W Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65VH BA LV5 Low profile LED LF AP 06501 033 60016453 CHICONY POWER 65W Adapter Chicony Power 65W 19V 1 7x5...

Page 186: ...A4788 KH 32007 017 60002036 SEAGATE N320GB5 4KS_ 4K HDD SEAGATE 2 5 5400rpm 320GB ST320LT020 9YG142 188 Sapta 15 320G P SATA 8MB LF HF F W 0001SDM1 KH 32001 021 60002036 SEAGATE N320GB5 4KS_ 4K HDD SE...

Page 187: ...2 KF 1280L 001 60003544 LITE ON OPT SSD250128S3 Flash Disk LITE ON SSD NAND 128GB LCT 128M3S LF HF Firmware VAC7 KF 1280L 002 60003544 LITE ON OPT SSD250128S3 Flash Disk LITE ON SSD NAND 128GB LCT 128...

Page 188: ...LED13 3WXG AGSH LED LCD AUO 13 3 WXGA Glare B133XTF01 0 LF 200nit 8ms 500 1 Hinge up module LK 13305 006 Memory 60004668 ELPIDA CM4GbIII13 Memory Chip ELPIDA DDRIII 1333 4GB EDJ4208BASE DJ F LF HF 46n...

Page 189: ...0 Atheros WB225 WLAN HB195 1x1 BGN BT4 0 ATH3012 NI 23600 101 10001023 LITE ON 3rd WiFi 2x2 AGN BT4 0 Lite On 3rd WiFi 2x2 AGN BT4 0 Broadcom 43228 20702 WiFi 43228 2x2 DB AGN BT4 0 20702 NC 23611 003...

Page 190: ...7 8 Test Compatible Components...

Page 191: ...CHAPTER 8 Online Support Information...

Page 192: ...8 2 Online Support Information 8 3...

Page 193: ...s can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bul...

Page 194: ...8 4...

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