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Aspire 7740 and 7740G Series

Service Guide

    
                                                                                                                                     PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information, 

please refer to 

http://csd.acer.com.tw

Summary of Contents for Aspire 7740 Series

Page 1: ...Aspire 7740 and 7740G Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 7740 and 7740G Series service guide Date Chapter Updates ...

Page 3: ...r expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all ne...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...Navigating the BIOS Utility 24 Information 25 Main 26 Security 28 Boot 32 Exit 33 BIOS Flash Utility 34 Remove HDD Password 35 Machine Disassembly and Replacement 37 Disassembly Requirements 37 General Information 38 Pre disassembly Instructions 38 Disassembly Process 38 External Module Disassembly Process 39 External Modules Disassembly Flowchart 39 Removing the Battery Pack 40 Removing the Optic...

Page 8: ...roubleshooting 89 System Check Procedures 90 External Diskette Drive Check 90 External Optical Disk Drive Check 90 Keyboard or Auxiliary Input Device Check 90 Memory Check 91 Power System Check 91 Touchpad Check 92 Power On Self Test POST Error Message 92 Index of Error Messages 93 Phoenix BIOS Beep Codes 97 Index of Symptom to FRU Error Message 101 Intermittent Problems 104 Undetermined Problems ...

Page 9: ...mory Dual Channel SDRAM support Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules Display 16 9 aspect ratio 17 3 HD 1600 x 900 Graphics ATI Mobility Radeon HD 5650 ATI Mobility Radeon HD 5470 Integrated Intel Graphics Media Accelerator GMA HD Screen resolution support For UMA 1600 900 1440 900 1366 768 1360 768 1280 800 1280 768 1280 720 1152 864 1024 768 800 600 For ...

Page 10: ...e support for digital speakers MS Sound compatible Built in microphones Communication Integrated Acer Crystal Eye webcam WLAN Intel Centrino Advanced N 6200 802 11a g n Intel Centrino Wireless N 1000 802 11b g n Acer InviLink Nplify 802 11b g n Acer InviLink 802 11b g WPAN Bluetooth 2 1 Enhanced Data Rate EDR LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 Wake on Ring ready I O Ports Mu...

Page 11: ...o 80 Dimension and Weight Dimension 411 W x 274 D x 40 45 0 H mm 16 18 x 10 78 x 1 58 1 77 inches Weight 3 2 kg 7 05 lbs with 6 cell battery pack 3 26 kg 7 19 lbs with 8 cell battery pack NOTE 1 means only for certain models 2 The specifications listed above are for reference only The exact configuration of your PC depends on the model purchased ...

Page 12: ...4 Chapter 1 System Block Diagram ...

Page 13: ...off 4 Wireless LAN communication button indicator Enables disables the wireless LAN function Indicates the status of wireless LAN communication Bluetooth communication button indicator Enables disables the Bluetooth function Indicates the status of Bluetooth communication only for certain models Backup key Launches Acer Backup Management for three step data backup HDD Indicates when the hard disk ...

Page 14: ...dels 9 Palmrest Comfortable support area for your hands when you use the computer 10 Touchpad toggle Turns the internal touchpad on and off 11 Microphone Internal microphone for sound recording 12 P Programmable key User programmable 13 Speakers Left and right speakers deliver stereo audio output Hotkey Icon Function Description Fn F2 System property Starts System Property for displaying system in...

Page 15: ...n jack Connects to an AC adapter 2 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 HDMI HDMI port Supports high definition digital video connections 5 USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 6 Line in jack Accepts audio line in devices e g audio CD player ste...

Page 16: ...y eject hole to eject the optical drive tray when the computer is off 5 Modem RJ 11 port Connects to a phone line 6 USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 7 Kensington lock slot Connects to a Kensington compatible computer security lock Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in position 3 Battery release lat...

Page 17: ... the left button 6 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode Pow...

Page 18: ...k once Tap once Select Drag Click and hold then use finger on the touchpad to drag the cursor Tap twice at the same speed as double clicking a mouse button rest your finger on the touchpad on the second tap and drag the cursor Drag Access context menu Click once Access context menu Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Nu...

Page 19: ...ions Open or close the Start menu D Display the desktop E Open Windows Explore F Search for a file or folder G Cycle through Sidebar gadgets L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mob...

Page 20: ...display brightness volume power plan wireless networking on off external display settings synchronization status and presentation settings Windows Mobility Center also includes Acer specific settings like sharing folders overview sharing service on or off Bluetooth Add Device if applicable and a shortcut to the Acer user guide drivers and utilities To launch Windows Mobility Center q Use the short...

Page 21: ...le windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing ...

Page 22: ...14 Chapter 1 NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value ...

Page 23: ...ce PCI 2 2 System HDD Password Security Control INT 13H Extenstions PnP BIOS 1 0a SMBIOS 2 4 BIOS Boot Specification Simple Boot Flag 1 0 Boot Block PCI Bus Power Management Interface Specification USB Specification 1 1 2 0 IEEE 1394 1 0 USB 1394 CD ROM Boot Up support PC Card Standard 1995 PCMCIA 3 0 Compliant Device IrDA 1 0 Intel AC97 CNR Specification WfM 2 0 PXE 2 1 Boot Integrity Service App...

Page 24: ... 2048MB 4096MB Item Specification LAN Chipset Broadcom BCM 57780 Supports LAN protocol 10 100 1000 Mbps LAN connector type RJ45 LAN connector location Left side Features Integrated 10 100 BASE T transceiver Wake on LAN support compliant with ACPI 2 0 PCI v2 2 Bluetooth Interface Item Specification Chipset Foxconn Bluetooth BRM 2046 BT2 1 T60H928 33 f w 861 Data throughput 723 bps full speed data r...

Page 25: ... 5400 RPM 7200 RPM Performance Specifications Buffer size 8MB 8MB 8MB 8MB 16MB Interface SATA SATA SATA SATA SATA Max media transfer rate disk buffer Mbytes s 540 875 Max 3 0 Gbit s Buffer host data transfer 875 Max 3 0 Gbit s Buffer host data transfer 875 Max 3 0 Gbit s Buffer host data transfer Max 3 0 Gbit s Buffer host data transfer DC Power Requirements Voltage tolerance 5V DC 5 5V DC 5 5V DC...

Page 26: ... 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Blu Ray Disc Drive Item Specification Vendor model name W O BEZEL FOR WINDOWS7 1 P...

Page 27: ...US US RW DVD DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual Blu Ray BD R BD R DL BD RE BD RE DL Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Item ...

Page 28: ...ecification Keyboard controller NPCE781B Total number of keypads 103 104 107 key keyboard Windows logo key Yes Internal external keyboard work simultaneously Plug USB keyboard to the USB port directly Yes Battery Item Specification Vendor SONY SANYO PANASONIC SIMPLO Battery Type Li ion Pack capacity 4400 4800mAh Number of battery cell 6 8 Package configuration 3 4 cells in series 2 series in paral...

Page 29: ...nt ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down...

Page 30: ...22 Chapter 1 ...

Page 31: ...ease also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to...

Page 32: ...ss Esc while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in t...

Page 33: ...displays the serial number of HDD installed on secondary IDE master ATAPI Model Name This field shows the model name of the Optical device installed in the system System BIOS Version Displays system BIOS version VGA BIOS Version This field displays the VGA firmware version of the system KBC Variation This field shows the keyboard Serial Number This field displays the serial number of this unit Ass...

Page 34: ...Format MM DD YYYY month day year System Date Total Memory This field reports the total memory size of the system Video Memory Shows the VGA memory size Quiet Boot Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Opti...

Page 35: ...hows the setting of the user password Clear or Set HDD Password Is Shows the setting of the hard disk password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user pas...

Page 36: ...eter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the up down keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press ...

Page 37: ... If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new passwo...

Page 38: ...2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the diskette drive in module bay the onboard hard disk drive and the CD ROM in module bay ...

Page 39: ...scribes the parameters in this screen Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 40: ... power supply when you run the Flash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Follow the steps below to run the Flash utility 1 Rename the BIOS file as XXXXXXX FD 2 Copy the XXXXXXX FD file to a bootable USB device containing the Crisis Disk 3 Turn off the system power 4 Insert the USB devic...

Page 41: ... the wrong HDD password thrice HDD password error code will appear on the screen See the image below If you need to solve HDD password locked problem you can run HDD_PW EXE 1 Key in hdd_pw 15494 0 2 Select 2 3 Choose one of the uppercase strings Reboot the system and key in 0KJFN42 or UVEIQ96 as your HDD user password ...

Page 42: ...34 Chapter 2 ...

Page 43: ...tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Hex screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 Machine Disassembl...

Page 44: ...sassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw Lis...

Page 45: ...oard then disassemble the inside assembly frame in that order Item Screw Color Part No A M2 5 x L6 Black 86 00E12 536 C M2 5 x L4 Black 86 00H59 734 F M2 x L4 Silver 86 9A552 4R0 G M2 x L3 Silver 86 9A522 3R0 H M3 x L4 Silver 86 9A554 4R0 EXTERNAL MODULE DISASSEMBLY WLAN BOARD TURN OFF POWER AND PERIPHERALS UNPLUG POWER CABLES F x 1 BACK COVER Captive Screwx4 DIMM MODULES REMOVE BATTERY PACK SD DU...

Page 46: ...the unlock position 3 Slide the battery release latch to the release position 1 to pop out the battery pack then remove the battery pack from the main unit 2 Note Battery has been highlighted with the yellow circle as above image shows Please detach the battery and follow local regulations for disposal ...

Page 47: ...1 See Removing the Battery Pack on page 40 2 Remove the one screw A securing the optical drive module to the system 3 Slowly pull out the ODD module from the ODD drive bay Size Quantity Color Torque Part No M2 5 x L6 1 Black 3 0 kgf cm 86 00E12 536 ...

Page 48: ... disk drive module Removing the Back Cover 1 See Removing the Battery Pack on page 40 2 Release the four screws A and four captive screws securing the back cover Size Quantity Color Torque Part No M2 x L3 1 Silver 1 6 kgf cm 86 9A522 3R0 Size Quantity Color Torque Part No M2 5 x L6 4 Black 3 0 kgf cm 86 00E12 536 ...

Page 49: ...Removing the Hard Disk Drive Module 1 See Removing the Battery Pack on page 40 2 See Removing the Back Cover on page 42 3 Remove the one screw C securing the hard disk drive module to the system Size Quantity Color Torque Part No M2 5 x L4 1 Black 3 0 kgf cm 86 00H59 734 ...

Page 50: ... pressing down on it or placing heavy objects on top of it 5 Remove the two screws H securing the hard disk to the bracket and remove the hard disk from the bracket Removing the Wireless LAN Card 1 See Removing the Battery Pack on page 40 2 See Removing the Back Cover on page 42 Size Quantity Color Torque Part No M3 x L4 2 Silver 3 0 kgf cm 86 9A554 4R0 ...

Page 51: ...the black cable from connector 1 and the white cable from connector 2 on the WLAN card 4 Remove the one screw F on the WLAN card and detach the card Size Quantity Color Torque Part No M2 x L4 1 Silver 1 6 kgf cm 86 9A552 4R0 ...

Page 52: ...5 Remove the wireless LAN card Removing the DIMM Module 1 See Removing the Battery Pack on page 40 2 See Removing the Back Cover on page 42 3 Push out the latches on both sides of the DIMM socket to release the DIMM ...

Page 53: ...Chapter 3 47 4 Remove the DIMM module s ...

Page 54: ...M2 5 x L3 5 Silver 86 9A563 3R5 F M2 x L4 Silver 86 9A552 4R0 G M2 x L3 Silver 86 9A522 3R0 MAIN UNIT MAIN UNIT DISASSEMBLY HEATSINK MODULE CPU SCREW x 7 MIDDLE COVER C x 3 KEYBOARD LCD MODULE A x 2 B x 4 MAIN BOARD G x 2 UPPER CASE A x 16 C x 2 TOUCHPAD BASEBOARD F x 2 TOUCHPAD MODULE MODEM CARD F x 2 F x 2 D x 1 BLUETOOTH BOARD USB BOARD C x 1 LEFT SPEAKER F x 2 MICROPHONE RIGHT SPEAKER C x 2 ...

Page 55: ...heatsink module For this section we are going to use the Discrete model The UMA version looks like the picture below 1 See Removing the Battery Pack on page 40 2 See Removing the Back Cover on page 42 3 Disconnect the heatsink connector from its connector on the main board ...

Page 56: ...50 Chapter 3 4 Loosen the seven screws securing the heatsink module in the order shown 5 Carefully lift up the heatsink module ...

Page 57: ...g the Battery Pack on page 40 2 See Removing the Back Cover on page 42 3 See Removing the Heatsink Module on page 49 4 Using a flat screwdriver turn the CPU socket latch counter clockwise to release the CPU 5 Lift up carefully to remove the CPU ...

Page 58: ...52 Chapter 3 NOTE When installing the CPU make sure to install the CPU with Pin 1 at the corner as shown ...

Page 59: ... the three screws C on the back cover 3 Carefully pry loose the middle cover and remove it from the system Removing the Keyboard 1 See Removing the Battery Pack on page 40 2 See Removing the Middle Cover on page 53 Size Quantity Color Torque Part No M2 5 x L4 3 Black 3 0 kgf cm 86 00H59 734 ...

Page 60: ...54 Chapter 3 3 Release the keyboard from the latches and turn it over on the palmrest area ...

Page 61: ...1 See Removing the Battery Pack on page 40 2 See Removing the Back Cover on page 42 3 See Removing the Wireless LAN Card on page 44 4 See Removing the Middle Cover on page 53 5 See Removing the Keyboard on page 53 6 Remove the two screws A the LCD hinges from the bottom panel Size Quantity Color Torque Part No M2 5 x L6 3 Black 3 0 kgf cm 86 00E12 536 ...

Page 62: ...ystem over and disconnect the LCD cable from the LCD1 connector on the main board and release the LCD cable from the latches 8 Carefully pull out the wireless antenna cables from the hole and release the cables from the latches ...

Page 63: ...Chapter 3 57 9 Remove the four screws B from the left and right hinges Size Quantity Color Torque Part No M2 5 x L10 4 Black 3 0 kgf cm 86 00F84 73A ...

Page 64: ... page 40 2 See Removing the Optical Drive Module on page 41 3 See Removing the Back Cover on page 42 4 See Removing the Hard Disk Drive Module on page 43 5 See Removing the Wireless LAN Card on page 44 6 See Removing the DIMM Module on page 46 7 See Removing the Heatsink Module on page 49 8 See Removing the CPU on page 51 9 See Removing the Middle Cover on page 53 10 See Removing the Keyboard on p...

Page 65: ...Chapter 3 59 12 Disconnect the left speaker cable from SPKR_L1 on the main board 13 Release the latch and disconnect the touchpad cable TPCN1 connector on the main board ...

Page 66: ...e from FPCN1 connector on the main board 15 Remove the fifteen screws 12 x A 2 x C 1 x D from the bottom panel Size Quantity Color Torque Part No M2 5 x L6 12 Black 3 0 kgf cm 86 00E12 536 M2 5 x L4 2 Black 3 0 kgf cm 86 00H59 734 M2 5 x L3 5 1 Silver 3 0 kgf cm 86 9A563 3R5 ...

Page 67: ...ry Pack on page 40 2 See Removing the Optical Drive Module on page 41 3 See Removing the Back Cover on page 42 4 See Removing the Hard Disk Drive Module on page 43 5 See Removing the Wireless LAN Card on page 44 6 See Removing the DIMM Module on page 46 7 See Removing the Heatsink Module on page 49 Size Quantity Color Torque Part No M2 5 x L6 4 Black 3 0 kgf cm 86 00E12 536 M2 x L4 2 Silver 1 6 kg...

Page 68: ...ge 53 10 See Removing the Keyboard on page 53 11 See Removing the LCD Module on page 55 12 See Separating the Upper Case from the Lower Case on page 58 13 Release the latch and disconnect the touchpad button board cable from the connector 14 Remove the tape securing the cables in place ...

Page 69: ...Chapter 3 63 15 The cables are tape to the uppercase carefully peel off the cables 16 Release the latch and disconnect the touchpad cable from the connector ...

Page 70: ... remove the two screws F securing the touchpad and touchpad button bracket to the upper case 18 Release from the latches and detach the touchpad and button board bracket Size Quantity Color Torque Part No M2 x L4 2 Silver 1 6 kgf cm 86 9A552 4R0 ...

Page 71: ...pter 3 65 19 Release from the latches and detach the button board 20 Pry to loosen the touchpad board WARNING The touchpad board is glued to the upper case only remove the touchpad board if it is defective ...

Page 72: ... 40 2 See Removing the Optical Drive Module on page 41 3 See Removing the Back Cover on page 42 4 See Removing the Hard Disk Drive Module on page 43 5 See Removing the Wireless LAN Card on page 44 6 See Removing the DIMM Module on page 46 7 See Removing the Heatsink Module on page 49 8 See Removing the CPU on page 51 9 See Removing the Middle Cover on page 53 10 See Removing the Keyboard on page 5...

Page 73: ...e by plastic tabs Removing the USB Board Module 1 See Removing the Battery Pack on page 40 2 See Removing the Optical Drive Module on page 41 3 See Removing the Back Cover on page 42 4 See Removing the Hard Disk Drive Module on page 43 5 See Removing the Wireless LAN Card on page 44 6 See Removing the DIMM Module on page 46 Size Quantity Color Torque Part No M2 x L4 2 Silver 1 6 kgf cm 86 9A552 4R...

Page 74: ...See Removing the Keyboard on page 53 11 See Removing the LCD Module on page 55 12 See Separating the Upper Case from the Lower Case on page 58 13 Disconnect the USB board cable from the main board 14 Remove the one screw C securing the USB board to the lower case Size Quantity Color Torque Part No M2 5 x L4 1 Black 3 0 kgf cm 86 00H59 734 ...

Page 75: ...Chapter 3 69 15 Remove the USB board module from the lower case ...

Page 76: ...age 44 6 See Removing the DIMM Module on page 46 7 See Removing the Heatsink Module on page 49 8 See Removing the CPU on page 51 9 See Removing the Middle Cover on page 53 10 See Removing the Keyboard on page 53 11 See Removing the LCD Module on page 55 12 See Separating the Upper Case from the Lower Case on page 58 13 Remove the one screw F securing the modem board module to the lower case Size Q...

Page 77: ...ck on page 40 2 See Removing the Optical Drive Module on page 41 3 See Removing the Back Cover on page 42 4 See Removing the Hard Disk Drive Module on page 43 5 See Removing the Wireless LAN Card on page 44 6 See Removing the DIMM Module on page 46 7 See Removing the Heatsink Module on page 49 8 See Removing the CPU on page 51 9 See Removing the Middle Cover on page 53 ...

Page 78: ... the Bluetooth module from the lower case NOTE The Bluetooth module is glued to the lower case take care when removing it Removing the Microphone 1 See Removing the Battery Pack on page 40 2 See Removing the Optical Drive Module on page 41 3 See Removing the Back Cover on page 42 4 See Removing the Hard Disk Drive Module on page 43 5 See Removing the Wireless LAN Card on page 44 6 See Removing the...

Page 79: ... 9 See Removing the Middle Cover on page 53 10 See Removing the Keyboard on page 53 11 See Removing the LCD Module on page 55 12 See Separating the Upper Case from the Lower Case on page 58 13 Remove the tape securing the microphone cable 14 Disconnect the microphone cable from the main board ...

Page 80: ... on page 44 6 See Removing the DIMM Module on page 46 7 See Removing the Heatsink Module on page 49 8 See Removing the CPU on page 51 9 See Removing the Middle Cover on page 53 10 See Removing the Keyboard on page 53 11 See Removing the LCD Module on page 55 12 See Separating the Upper Case from the Lower Case on page 58 13 See Removing the USB Board Module on page 67 14 See Removing the Modem Boa...

Page 81: ...Chapter 3 75 17 Remove the tape securing the right speaker cable to the main board 18 Disconnect the right speaker cable from the main board ...

Page 82: ...ted with the yellow circle as shown in the figure above Please detach the RTC battery and follow local regulations for disposal Note Circuit boards 10cm2 has been highlighted with the yellow square as shown in the figure above Please detach the circuit boards and follow the local regulations for disposal Size Quantity Color Torque Part No M2 x L3 1 Silver 1 6 kgf cm 86 9A522 3R0 ...

Page 83: ...tsink Module on page 49 8 See Removing the CPU on page 51 9 See Removing the Middle Cover on page 53 10 See Removing the Keyboard on page 53 11 See Removing the LCD Module on page 55 12 See Separating the Upper Case from the Lower Case on page 58 13 See Removing the USB Board Module on page 67 14 See Removing the Modem Board on page 70 15 See Removing the Bluetooth Module on page 71 16 See Removin...

Page 84: ...hapter 3 19 Remove the two screws C securing the right speaker to the lower case 20 Remove the right speaker from the lower case Size Quantity Color Torque Part No M2 5 x L4 2 Black 3 0 kgf cm 86 00H59 734 ...

Page 85: ...Item Screw Color Part No E M2 5 x L5 Black 86 00F87 735 G M2 x L3 Silver 86 9A522 3R0 LCD MODULE LCD BEZEL E x 6 LCD ASSEMBLY LEFT LCD BRACKET G x 3 RIGHT LCD BRACKET LCD FPC CABLE LCD BACK PANEL ANTENNAS LCD MODULE DISASSEMBLY WEB CAMERA LEFT HINGE RIGHT HINGE E x 2 E x 2 G x 3 ...

Page 86: ...ard on page 44 4 See Removing the Middle Cover on page 53 5 See Removing the Keyboard on page 53 6 See Removing the LCD Module on page 55 7 Remove the six rubber screw covers at the top and bottom of the LCD bezel 8 Remove the six screws E at the top and bottom of the LCD bezel Size Quantity Color Torque Part No M2 5 x L5 6 Black 3 0 kgf cm 86 00F87 735 ...

Page 87: ...h the Brackets 1 See Removing the Battery Pack on page 40 2 See Removing the Back Cover on page 42 3 See Removing the Wireless LAN Card on page 44 4 See Removing the Middle Cover on page 53 5 See Removing the Keyboard on page 53 6 See Removing the LCD Module on page 55 7 See Removing the LCD Bezel on page 80 ...

Page 88: ...2 Chapter 3 8 Remove the four screws E on the left and right hinges as shown 9 Detach the webcam cable from the webcam module Size Quantity Color Torque Part No M2 5 x L5 4 Black 3 0 kgf cm 86 00F87 735 ...

Page 89: ...Chapter 3 83 10 Remove the LCD panel with brackets from the back cover ...

Page 90: ...the Middle Cover on page 53 5 See Removing the Keyboard on page 53 6 See Removing the LCD Module on page 55 7 See Removing the LCD Bezel on page 80 8 See Removing the LCD panel with the Brackets on page 81 9 Remove the six screws G securing the left and right LCD brackets then remove the left and right brackets Size Quantity Color Torque Part No M2 x L3 G SIlver 1 6 kgf cm 86 9A522 3R0 ...

Page 91: ...ving the Wireless LAN Card on page 44 4 See Removing the Middle Cover on page 53 5 See Removing the Keyboard on page 53 6 See Removing the LCD Module on page 55 7 See Removing the LCD Bezel on page 80 8 See Removing the LCD panel with the Brackets on page 81 9 Detach all adhesive tapes and any cable that is glued to the LCD panel ...

Page 92: ...emoving the Battery Pack on page 40 2 See Removing the Back Cover on page 42 3 See Removing the Wireless LAN Card on page 44 4 See Removing the Middle Cover on page 53 5 See Removing the Keyboard on page 53 6 See Removing the LCD Module on page 55 7 See Removing the LCD Bezel on page 80 8 See Removing the LCD panel with the Brackets on page 81 ...

Page 93: ...Chapter 3 87 9 Remove the web camera module from the LCD module back cover WARNING The web camera module is glued to the LCD module back cover only remove the web camera module if it is defective ...

Page 94: ...4 See Removing the Middle Cover on page 53 5 See Removing the Keyboard on page 53 6 See Removing the LCD Module on page 55 7 See Removing the LCD Bezel on page 80 8 See Removing the LCD panel with the Brackets on page 81 9 Release the antenna cables from the aluminium notches and hinges NOTE There is no need to remove the antenna unless you really need to replace it ...

Page 95: ...hich page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 91 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 92 Undetermined Problems on page 104 POST detects an error and displayed messages on screen Error Message List on page 94 Other symptoms i e LCD display problems...

Page 96: ... to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 ...

Page 97: ...nstall the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Check the Power Adapter on page 91 Check the Battery Pack on page 92 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the fo...

Page 98: ...nnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Power On S...

Page 99: ...Equipment Configuration Error 010 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled Incorrect password is specified No error code Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show No error code Thermal critical High In this situation BIOS will shut ...

Page 100: ...gure system time then reboot system System CMOS checksum bad Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System timer error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Pr...

Page 101: ...d disk drive System board Error Message List No beep Error Messages FRU Action in Sequence No beep power on indicator turns off and LCD is blank Power source battery pack and power adapter See Power System Check on page 91 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board No beep power on indicator turns on and LCD is blank Power source battery pac...

Page 102: ... and a blinking cursor shown on LCD during POST Ensure every connector is connected tightly and correctly System board No beep during POST but system runs correctly Speaker System board Error Message List No beep Error Messages FRU Action in Sequence ...

Page 103: ...ialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah C...

Page 104: ...splay service 5Ah Display prompt Press F2 to enter SETUP 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to User Patch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load c...

Page 105: ...Jump to UserPatch2 93h Build MPTABLE for multi processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1 2 Search for option ROMs One long two short beeps on checksum failure 99h Check for SMART drive optional 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Dete...

Page 106: ...xtended checksum optional D2h Unknown interrupt E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initializ...

Page 107: ...ter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power...

Page 108: ...system DIMM System board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer Audio driver Speaker System board Internal speakers make noise or emit no sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 21 Keyboard if cont...

Page 109: ...n Sequence System configuration does not match the installed devices Enter BIOS Setup Utility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Onboard Devices Configuration Run printer self test Printe...

Page 110: ...circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 91 1 Power off the computer 2 Visually check them for damage If ...

Page 111: ...ware gap 4 AMIC1 Microphone cable connector 5 SPKR_R1 Right speaker able connector 6 USBCN1 USB cable connector 7 KB1 Keyboard cable connector 8 TPCN1 Touchpad cable connector 9 FPCN1 Touchpad button connector 10 MDC1 Modem board connector 11 BT1 Bluetooth cable connector 12 RTC1 RTC battery socket Connector Locations Chapter 5 ...

Page 112: ... VGA port 5 HDMI1 HDMI port 6 USB1 to USB3 USB 2 0 ports 7 LIN1 Line in port 8 MICIN1 Microphone in jack 9 LOUT1 Headphones speaker line out jack with S PDIF support 10 CARD1 SD card slot 11 CPU1 CPU socket 12 DM2 DIMM slot 2 13 DM1 DIMM slot 1 14 ODD1 Optical disk drive connector 15 SATATA1 HDD1 connector 16 BAT1 Main battery connector ...

Page 113: ...ST or when the system enters into the BIOS Setup menu If it is necessary to bypass the password check the user needs to short the hardware gap to clear the password by following these steps Power off the system and remove the HDD AC adapter and battery from the computer Open the back cover of the computer and look for the hardware gap on the main board as shown in the picture s above Use an electr...

Page 114: ...the Steps for Creating the Crisis Disk in Windows section below and keep it ready in hand Follow these steps for BIOS recovery 1 Power off the system 2 Connect a removable USB storage device containing the Crisis Disk to a USB port connected to the BIOS flash failed system 3 Under power off state press and hold Fn Esc and then press the power button The system should be powered on with the Crisis ...

Page 115: ...s Package Source Select WINCRIS EXE and then select Run as administrator under Vista 4 Keep the default settings and then click on the Start button 5 When the pop up warning dialog box appears press OK to continue creating the Crisis Disk ...

Page 116: ...110 Chapter 5 6 The Crisis Disk will be created after a few seconds 7 Press No if you do not want to create another Crisis Disk ...

Page 117: ...Chapter 5 111 8 Reconnect the USB removable storage device and check if it contains the 3 files shown in the following figure ...

Page 118: ...112 Chapter 5 ...

Page 119: ...ge is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you...

Page 120: ...114 Chapter 6 Exploded Diagram ...

Page 121: ...PE BT 00604 025 1 BATTERY PANASONIC AS 2007B LI ION 3S2P PANASONIC 6 CELL 4400MAH MAIN COMMON PSS BT 00605 021 1 BATTERY SIMPLO AS 2007B LI ION 3S2P SAMSUNG 6 CELL 4400MAH MAIN COMMON SDI 2 2F BT 00606 001 1 BATTERY SANYO AS 2007B LI ION 4S2P SANYO 8 CELL 4800MAH MAIN COMMON BT 00803 024 1 BATTERY SONY AS 2007B LI ION 4S2P SONY 8 CELL 4800MAH MAIN COMMON BT 00804 020 BOARDS 1 BLUETOOTH BOARD FOXCO...

Page 122: ... 27 01518 541 1 POWER CORD 5A 250V 3PIN UK BK 27 03118 001 1 POWER CORD 7A 125V 2PIN JAPAN 27 01518 551 1 POWER CORD 10A 3PIN BK DENMARK 27 01518 561 1 POWER CORD 10A 250V 3PIN DENMARK BK 27 01518 671 1 POWER CORD 10A 250V 3PIN BK SOUTH AFRICA 27 01518 571 1 POWER CORD 16A 250V SOUTH AFRICA BK 27 01518 681 1 POWER CORD 10A 250V SWISS 27 01518 581 1 POWER CORD 10A 250V 3PIN SWISS BK 27 01518 691 1 ...

Page 123: ...AMERA 0 3M CHICONY CNF701721004973L 57 W9401 001 2 CAMERA 0 3M CHICONY CNF804621004970LH CALLA_2GA 56 18007 095 CASE COVER BRACKET ASSEMBLY 2 BLUE RAY COMBO BEZEL 42 PJA01 004 2 DVD RW SUPER MULTI BEZEL 42 PJA01 003 2 HDD BRACKET 33 PAW01 003 2 LED LCD BRACKET LEFT W HINGE 33 PJA01 002 2 LED LCD BRACKET RIGHT W HINGE 33 PJA01 003 2 LED LCD BEZEL 17 3 W CAMERA HOLE 60 PJA01 004 2 LED LCD COVER 17 3...

Page 124: ...3001 DMP 1 CPU INTEL CORE I5 520M 2 4G 35W ARRANDALE 3M KC 52001 DMP 1 CPU INTEL CORE I5 540M 2 53G ARRANDALE 3M KC 54001 DMP 1 CPU INTEL CORE I7 620M PGA 2 66G ARRANDALE 4M KC 62001 DMP DVD RW DRIVE 1 DVD RW SUPER MULTI MODULE 8X SATA WINDOWS7 2 ODD HLDS SUPER MULTI DRIVE 12 7MM TRAY DL 8X GT30N LF W O BEZEL SATA FOR HF WINDOWS7 KU 0080D 048 2 ODD TOSHIBA SUPER MULTI DRIVE 12 7MM TRAY DL 8X TS L6...

Page 125: ...32007 008 2 HDD 320GB 5400RPM SATA SEAGATE WYATT ST9320325AS FW 0001SDM1 KH 32001 017 2 HDD 320GB 5400RPM SATA TOSHIBA MK3255GSX LIBRA LF F W FG010J KH 32004 002 2 HDD 320GB 5400RPM SATA HGST HTS545032B9A300 PANTHER B LF KH 32007 007 2 HDD 320GB 5400RPM SATA WD WD3200BEVT 22ZCT0 ML125 F W 01 01A01 KH 32008 013 1 HDD MODULE 500GB 5400RPM SATA 2 HDD 500GB 5400RPM SEAGATE ST9500325AS SATA LF F W 0001...

Page 126: ...7 STANDARD BLACK TEXTURE DANISH KB I170A 037 1 KEYBOARD 104KEYS NSK ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE DANISH KB I170A 037 1 KEYBOARD 104KEYS NSK ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE ITALIAN KB I170A 043 1 KEYBOARD 104KEYS NSK ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE ITALIAN KB I170A 043 1 KEYBOARD 104KEYS NSK ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTU...

Page 127: ...AK KB I170A 035 1 KEYBOARD 104KEYS NSK ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE BELGIAN KB I170A 033 1 KEYBOARD 104KEYS NSK ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE BELGIAN KB I170A 033 1 KEYBOARD 104KEYS NSK ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE BRAZILIAN PORTUGUESE KB I170A 034 1 KEYBOARD 104KEYS NSK ALA0J AC7T JV50 INTERNAL 17 STANDARD BLACK TEXTURE BRAZILIAN PO...

Page 128: ...DIMM 1GB DDRIII 1066MHZ SAMSUNG M471B2873EH1 CF8 KN 1GB0B 028 1 SODIMM 1GB DDRIII 1066MHZ HYNIX HMT112S6BFR6C G7N0 N0 LF 64 16 0 055UM KN 1GB0G 025 1 SODIMM 2GB DDRIII 1066MHZ HYNIX HMT125S6BFR8C G7 N0 LF 128 8 0 055UM KN 2GB0G 014 1 SODIMM 2GB DDRIII 1066MHZ MICRON MT16JSF25664HZ 1G1F1 LF 128 8 0 065UM KN 2GB04 015 1 SODIMM 2GB DDRIII 1066MHZ ELPIDA EBJ21UE8BDS0 AE F LF 128 8 0 065UM KN 2GB09 006...

Page 129: ...1 SCREW NI M2 X 6L 86 9A552 6R0 1 SCREW MACH WAFER M3 X L4 NI 86 9A554 4R0 1 SCREW M2 5 X L3 5 86 9A563 3R5 SPEAKER 2 SPEAKER ON UPPER CASE 23 PJA01 002 2 SPEAKER ON UPPER CASE 23 PJA01 002 2 SPEAKER ON LOWER CASE 23 PJA01 001 2 SPEAKER ON LOWER CASE 23 PJA01 001 Category No Part Name Acer Part No ...

Page 130: ...124 Chapter 6 ...

Page 131: ...Appendix A 125 Model Definition and Configuration Appendix A ...

Page 132: ...B I170A 049 Continental AS7740G 338G50Mn EMEA Eastern Europe AS7740G 338G50Mn W7HP64ATEU7 MC MADISON_PRO1GBCbk_V3 2 4G 500_L 6L2 2 5R CB_bgn_0 3D_HG_ENQ1 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 90W SLO CRO KB I170A 049 Continental AS7740G 338G50Mn EMEA Czech AS7740G 338G50Mn W7HP64ATCZ2 MC MADISON_PRO1GBCbk_V3 2 4G 500_L 6L2 2 5...

Page 133: ...0Mn EM W7HP64EMATZA2 MC MADISON_PRO1GBCbk_V3 2 4G 500_L 6L2 2 5R CB_bgn_0 3D_HG_ES61 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 90W US International KB I170A 056 AF AS7740G 338G50Mn EMEA Poland AS7740G 338G50Mn W7HP64ATPL1 MC MADISON_PRO1GBCbk_V3 2 4G 500_L 6L2 2 5R CB_bgn_0 3D_HG_PL11 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10...

Page 134: ...64ATFR1 MC MADISON_PRO1GBCbk_V3 2 4G 500_L 6L2 2 5R CB_bgn_0 3D_HG_FR21 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 90W French KB I170A 039 Continental AS7740G 336G50Mn EMEA Middle East AS7740G 336G50Mn EM W7HP64EMATME3 MC MADISON_PRO1GBCbk_V3 4G 2G 500_L 6L2 2 5R CB_bgn_0 3D_HG_ES81 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 SO...

Page 135: ...740G 336G50Mn W7HP64ATCY1 MC MADISON_PRO1GBCbk_V3 4G 2G 500_L 6L2 2 5R CB_bgn_0 3D_HG_ES61 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 SO2GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 90W UK KB I170A 055 UK AS7740G 336G50Mn EMEA Latvia AS7740G 336G50Mn W7HP64ATLV1 MC MADISON_PRO1GBCbk_V3 4G 2G 500_L 6L2 2 5R CB_bgn_0 3D_HG_RU22 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO4GBI...

Page 136: ... KB I170A 056 AF AS7740G 628G64Bn EMEA Holland AS7740G 628G64Bn W7HP64ATNL1 MC MADISON_PRO1GBCbk_V3 2 4G 640 BT 6L2 2 5R CB_bgn_0 3D_HG_NL11 Ci7620M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 N640GB5 4KS NBDCB4XS 5 in 1 Build in 3rd WiFi 2x2 BGN BT 2 1 6CELL2 2 90W US International KB I170A 056 Continental AS7740G 628G64Bn EMEA Luxembourg AS7740G 628G64Bn W7HP64ATLU3 MC MADISON_PRO1GBCbk_V3 2 4G 640 B...

Page 137: ...inental AS7740G 434G64Mi EMEA Russia AS7740G 434G64Mi W7HP64RUATRU1 MC MADISON_PRO1GBCbk_V3 2 2G 640 6L2 2 5R CB_bg_0 3D_HG_RU11 Ci5430M MADISON_PRO 1G DDR3 64 16 8 SO2GBIII10 N640GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi BG N 6CELL2 2 90W Russian KB I170A 048 Continental AS7740G 334G32Mi EMEA Russia AS7740G 334G32Mi W7HP64RUATRU1 MC MADISON_PRO1GBCbk_V3 2 2G 320 BT 8L2 4 5R CB_bg_0 3D_HG_RU11 Ci333...

Page 138: ...4G50Mn EMEA Portugal AS7740G 334G50Mn W7HP64ATPT1 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 8L2 4 5R CB_bgn_0 3D_HG_PT11 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO2GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W Portuguese KB I170A 047 Continental AS7740G 334G50Mn EMEA Portugal AS7740G 334G50Mn W7HP64ATPT1 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 6L2 2 5R CB_bgn_0 3D_HG_PT11 Ci3330M MADI...

Page 139: ...al AS7740G 334G50Mn EMEA Eastern Europe AS7740G 334G50Mn W7HP64ATEU7 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 8L2 4 5R CB_bgn_0 3D_HG_SL11 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO2GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W SLO CRO KB I170A 049 Continental AS7740G 334G50Mn EMEA Serbia Macedonia AS7740G 334G50Mn W7HP64ATCS1 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 6L2 2 5R CB_bgn_0...

Page 140: ...ME2 MC MADISON_PRO1GBCbk_V3 4G 2G 500_L 8L2 4 5R CB_GN_0 3D_HG_AR21 Ci7620M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 SO2GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W Arabic KB I170A 032 UK and US 110V AS7740G 626G50Mn EMEA Middle East AS7740G 626G50Mn EM W7HP64EMATME9 MC MADISON_PRO1GBCbk_V3 4G 2G 500_L 8L2 4 5R CB_GN_0 3D_HG_ES81 Ci7620M MADISON_PRO 1G DDR3 64 16 8 SO4G...

Page 141: ...EA Eastern Europe AS7740G 626G50Mn W7HP64ATEU5 MC MADISON_PRO1GBCbk_V3 4G 2G 500_L 8L2 4 5R CB_GN_0 3D_HG_RO11 Ci7620M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 SO2GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W US International KB I170A 056 Continental AS7740G 626G50Mn EMEA Czech AS7740G 626G50Mn W7HP64ATCZ2 MC MADISON_PRO1GBCbk_V3 4G 2G 500_L 8L2 4 5R CB_GN_0 3D_HG_SK11 C...

Page 142: ...ental AS7740G 334G50Mn EMEA Middle East AS7740G 334G50Mn EM W7HP64EMATME6 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 8L2 4 5R CB_GN_0 3D_HG_ES61 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO2GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W US International KB I170A 056 UK AS7740G 334G50Mn EMEA South Africa AS7740G 334G50Mn EM W7HP64EMATZA4 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 8L2 4 5R CB_...

Page 143: ...aly AS7740G 334G50Mn W7HP64ATIT1 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 8L2 4 5R CB_GN_0 3D_HG_IT11 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO2GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W Italian KB I170A 043 Italian AS7740G 334G50Mn EMEA Spain AS7740G 334G50Mn W7HP64ATES1 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 8L2 4 5R CB_GN_0 3D_HG_ES51 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO2GB...

Page 144: ...Mn EMEA Ukraine AS7740G 434G64Mn W7HP64RUATUK1 MC MADISON_PRO1GBCbk_V3 2 2G 640 6L2 2 5R CB_GN_0 3D_HG_RU61 Ci5430M MADISON_PRO 1G DDR3 64 16 8 SO2GBIII10 N640GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 90W Russian KB I170A 048 Continental AS7740G 438G64Mn EMEA Ukraine AS7740G 438G64Mn W7HP64RUATUK1 MC MADISON_PRO1GBCbk_V3 2 4G 640 6L2 2 5R CB_GN_0 3D_HG_RU61 Ci5430M MADISON_PRO 1G ...

Page 145: ...4Mn EMEA Italy AS7740G 436G64Mn W7HP64ATIT1 MC MADISON_PRO1GBCbk_V3 4G 2G 640 8L2 4 5R CB_GN_0 3D_HG_IT11 Ci5430M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 SO2GBIII10 N640GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W Italian KB I170A 043 Italian AS7740G 438G64Mn EMEA Italy AS7740G 438G64Mn W7HP64ATIT1 MC MADISON_PRO1GBCbk_V3 2 4G 640 6L2 2 5R CB_GN_0 3D_HG_IT11 Ci5430M MADISON_PRO 1G...

Page 146: ...64Mn EM W7HP64EMATME6 MC MADISON_PRO1GBCbk_V3 2 2G 640 6L2 2 5R CB_GN_0 3D_HG_ES61 Ci5430M MADISON_PRO 1G DDR3 64 16 8 SO2GBIII10 N640GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 90W US International KB I170A 056 UK AS7740G 434G64Mn EMEA South Africa AS7740G 434G64Mn EM W7HP64EMATZA4 MC MADISON_PRO1GBCbk_V3 2 2G 640 6L2 2 5R CB_GN_0 3D_HG_ES61 Ci5430M MADISON_PRO 1G DDR3 64 16 8 SO2G...

Page 147: ...438G64Mn EMEA South Africa AS7740G 438G64Mn EM W7HP64EMATZA1 MC MADISON_PRO1GBCbk_V3 2 4G 640 6L2 2 5R CB_GN_0 3D_HG_ES81 Ci5430M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 N640GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 90W French KB I170A 039 Continental AS7740G 438G64Mn EMEA Middle East AS7740G 438G64Mn EM W7HP64EMATME3 MC MADISON_PRO1GBCbk_V3 2 4G 640 6L2 2 5R CB_GN_0 3D_HG_ES81 Ci5...

Page 148: ... BGN N 6CELL2 2 90W CZ SK KB I170A 035 Continental AS7740G 338G64Mn EMEA Spain AS7740G 338G64Mn W7HP64ATES1 MC MADISON_PRO1GBCbk_V3 2 4G 640 8L2 4 5R CB_GN_0 3D_HG_ES51 Ci3330M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 N640GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W Spanish KB I170A 050 Continental AS7740G 336G50Mn EMEA Spain AS7740G 336G50Mn W7HP64ATES1 MC MADISON_PRO1GBCbk_V3 4G ...

Page 149: ...EA Greece AS7740G 436G64Mn W7HP64ATGR1 MC MADISON_PRO1GBCbk_V3 4G 2G 640 8L2 4 5R CB_GN_0 3D_HG_EL31 Ci5430M MADISON_PRO 1G DDR3 64 16 8 SO4GBIII10 SO2GBIII10 N640GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 8CELL2 4 90W Greek KB I170A 041 Continental AS7740G 624G50Mn EMEA Greece AS7740G 624G50Mn W7HP64ATGR1 MC MADISON_PRO1GBCbk_V3 2 2G 500_L 8L2 4 5R CB_GN_0 3D_HG_EL31 Ci7620M MADISON_PRO 1G...

Page 150: ...d Continental AS7740G 434G50Mn EMEA Israel AS7740G 434G50Mn W7HP64ATIL1 MC PARK_XT512Cbk_V3 2 2G 500_L 6L2 2 5R CB_bgn_0 3D_HG_HE31 Ci5430M PARK_XT 512M DDR3 64 16 4 SO2GBIII10 N500GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 65W US International w Hebrew KB I170A 057 Israel AS7740G 333G25Mi EMEA Russia AS7740G 333G25Mi W7HP64RUATRU1 MC PARK_XT512Cbk_V3 2G 1G 250 BT 6L2 2 5R CB_bg_0 ...

Page 151: ...32Mn W7HP64ATCS1 MC UMACbk 2 2G 320 6L2 2 5R CB_bgn_0 3D_HG_SL11 Ci3330M UMA N SO2GBIII10 N320GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 65W SLO CRO KB I170A 049 Continental AS7740 334G32Mn EMEA Portugal AS7740 334G32Mn W7HP64ATPT1 MC UMACbk 2 2G 320 6L2 2 5R CB_bgn_0 3D_HG_PT11 Ci3330M UMA N SO2GBIII10 N320GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 65W Portuguese K...

Page 152: ...S 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 65W US International KB I170A 056 Continental AS7740 334G32Mn EMEA Eastern Europe AS7740 334G32Mn W7HP64ATEU5 MC UMACbk 2 2G 320 6L2 2 5R CB_bgn_0 3D_HG_RO11 Ci3330M UMA N SO2GBIII10 N320GB5 4KS NSM8XS 5 in 1 Build in 3rd WiFi 2x2 BGN N 6CELL2 2 65W US International KB I170A 056 Continental AS7740 334G32Mn EMEA Eastern Europe AS7740 334G32Mn W7HP64ATEU...

Page 153: ...r compatible Windows operating system for each model Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 154: ...house TC 37MPK VGA HDMI Panasonic USB 3G Card Huawei mobile connect E220 USB Modem 3G E220 HSDPA UMTS EDGE GPRS GSM Huawei USB Camera Canon Digital IXUS 860 IS Digital Compact Camera 8 0 Megapixel CCD sensor DIGIC III with Face Detection AF AE FE 28mm wide angle lens with optical Image Stabilizer Media storage SD SDHC MMC MMCplus built in SD32MB Canon USB Flash Drive A Data PD16 Vista 16GB A Data ...

Page 155: ...ONY MS PRO 2GB Memory Card SONY SanDisk Meomry Stick Micro M2 8GB Card SanDisk Multimedia Card RS MMC 128MB Memory Card Sandisk RS MMC Mobile 256MB Memory Card PQI Transcend MMC plus 4GB Card Transcend Turbo 200X 2GB MMC Card A DATA SD Card 4GB SD PRO Memory Card RiDATA SanDisk multi use SD Class2 Memory Card 2GB SanDisk SD card 2GB 150x Hi Speed Apacer SanDisk microSDHC 4GB Card with Adapter SanD...

Page 156: ...150 Appendix B ...

Page 157: ...otebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Trav...

Page 158: ...152 Appendix C ...

Page 159: ...ter on indicator 5 6 CPU removing 51 CPU Fan True Value Table 15 Crisis Disk creating 108 Crisis Recovery Disk 34 D DIMM module removing 46 display hotkeys 6 E Euro 11 External CD ROM Drive Check 90 External Module Disassembly Flowchart 39 F Flash Utility 34 front view 7 FRU Field Replaceable Unit List 113 H Hard disk 17 HDD 17 HDD1 module removing 43 Hibernation mode hotkey 6 Hot Keys 10 hotkeys ...

Page 160: ...cator 5 O Online Support Information 151 P password changing 30 removing 30 setting 29 Power Adapter Check 91 Power System Check 91 Battery Pack 92 Power On Self Test POST Error Message 92 Processor 15 S Screw List 38 speakers hotkey 6 System 4 Block Diagram 4 System Check Procedures 90 System Memory 15 System Utilities 13 23 System utilities Acer GridVista 13 T Test Compatible Components 147 touc...

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