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Troubleshooting
This chapter shows you how to deal with common system problems. Read it
before calling a technician if a problem occurs. Solutions to more serious
problems require opening up the computer. Do not attempt to open the
computer yourself; contact your dealer or authorized service center for
assistance.
Troubleshooting tips
This notebook PC incorporates an advanced design that delivers onscreen error
message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see "Error
messages" below. If the problem cannot be resolved, contact your dealer. See
"Requesting service" on page 52.
Error messages
If you receive an error message, note the message and take the corrective
action. The following table lists the error messages in alphabetical order
together with the recommended course of action.
Error messages
Corrective action
CMOS battery bad
Contact your dealer or an authorized service center.
CMOS checksum error
Contact your dealer or an authorized service center.
Disk boot failure
Insert a system (bootable) disk into the floppy drive
(A:), then press <Enter> to reboot.
Equipment
configuration error
Press <F2> (during POST) to enter the BIOS utility,
then press Exit in the BIOS utility to reboot.
Hard disk 0 error
Contact your dealer or an authorized service center.
Hard disk 0 extended
type error
Contact your dealer or an authorized service center.
I/O parity error
Contact your dealer or an authorized service center.
Keyboard error or no
keyboard connected
Contact your dealer or an authorized service center.
Keyboard interface
error
Contact your dealer or an authorized service center.
Memory size mismatch Press <F2> (during POST) to enter the BIOS utility,
then press Exit in the BIOS utility to reboot.
Summary of Contents for Aspire 5550 Series
Page 1: ...Aspire 5550 3670 Series User s Guide ...
Page 14: ......
Page 20: ...6 Empowering Technology ...