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Troubleshooting

4-3

Troubleshooting

Introduction

0

This chapter contains information about troubleshooting common problems associated with 
the notebook.

General Information

0

The following procedures are a guide for troubleshooting computer problems. The step by 
step procedures are designed to be performed as described.

NOTE:

NOTE

:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype 
cards, or modified options can give false errors and invalid system responses.

1.

Obtain as much detailed information as possible about the problem.

2.

If possible, verify the symptoms by re-creating the failure through diagnostic tests or 
repeating the operation that led to the problem.

3.

Use Table 4-1 with the verified symptom to determine the solution.

4.

If the Issue is still not resolved, Refer to 

Online Support Information

.

Table 4-1.

Troubleshooting

Symptoms (Verified)

Power On Issues

No Display Issues

LCD Failure

Keyboard Failure

Touchpad Failure

Internal Speaker Failure

Microphone Failure

ODD Failure

USB Failure

Wireless Function Failure

2 in 1 Card Fucntion Failure

Thermal Unit Failure

Other Functions Failure

Intermittent Problems

Undetermined Problems

Summary of Contents for Aspire 5333

Page 1: ...i Aspire AS5333 AS5733 AS5733Z SERVICE GUIDE ...

Page 2: ...nical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The sof...

Page 3: ... this document Book titles directory names file names path names and program process names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User inpu...

Page 4: ...eneric service guide In such cases contact your regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may ...

Page 5: ...nment 1 8 Options and Accessories 1 8 Warranty 1 8 Software 1 8 Notebook Tour 1 10 Top View 1 10 Closed Front View 1 12 Left View 1 13 Right View 1 14 Base View 1 15 Touchpad Basics 1 16 Using the Keyboard 1 17 Windows Keys 1 18 HotKeys 1 19 System Block Diagram 1 21 Specification Tables 1 22 Computer specifications 1 22 System Board Major Chips 1 23 Processor 1 23 Processor Specifications 1 24 CP...

Page 6: ... Reader 1 37 System LED Indicator 1 38 System DMA Specification 1 38 System Interrupt Specification 1 39 System IO Address Map 1 40 System I O Address Specifications 1 41 CHAPTER 2 System Utilities BIOS Setup Utility 2 3 Navigating the BIOS Utility 2 3 BIOS 2 4 Information 2 4 Main 2 6 Security 2 8 Boot 2 13 Exit 2 14 BIOS Flash Utilities 2 15 Remove HDD BIOS Password Utilities 2 16 Clearing HDD P...

Page 7: ... 15 WLAN Module Installation 3 15 RTC Battery Removal 3 16 RTC Battery Installation 3 16 Optical Disk Drive ODD Module Removal 3 17 ODD Module Installation 3 18 Keyboard Removal 3 20 Keyboard Installation 3 21 Upper Cover Removal 3 22 Upper Cover Installation 3 24 Power Board Removal 3 25 Power Board Installation 3 26 Speakers Removal 3 27 Speakers Installation 3 27 USB Module Removal 3 28 USB Mod...

Page 8: ... Microphone Set Removal 3 48 WLAN Antenna Cables and Microphone Set Installation 3 48 CHAPTER 4 Troubleshooting Introduction 4 3 General Information 4 3 Power On Issues 4 4 No Display Issues 4 5 LCD Failure 4 7 Keyboard Failure 4 8 Touchpad Failure 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 ODD Failure 4 13 USB Failure 4 17 Wireless Function Failure 4 18 2 in 1 Card Fucntion Failure...

Page 9: ... 5 7 CHAPTER 6 FRU Field Replaceable Unit List Exploded Diagrams 6 4 Main Assembly 6 4 Upper Cover Assembly 6 5 LCD Assembly 6 6 FRU List 6 7 Screw List 6 17 CHAPTER 7 Model Definition and Configuration Aspire AS5333 7 3 Aspire AS5733 7 4 Aspire AS5733Z 7 9 CHAPTER 8 Test Compatible Components Microsoft Windows 7 Environment Test 8 4 CHAPTER 9 Online Support Information Introduction 9 3 ...

Page 10: ...6 ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ...r 1 10 Top View 1 10 Closed Front View 1 12 Left View 1 13 Right View 1 14 Base View 1 15 Touchpad Basics 1 16 Using the Keyboard 1 17 Windows Keys 1 18 HotKeys 1 19 System Block Diagram 1 21 Specification Tables 1 22 Computer specifications 1 22 System Board Major Chips 1 23 Processor 1 23 Processor Specifications 1 24 CPU Fan True Value Table Tj 105 1 24 CPU Fan True Value Table Tj 90 1 25 Syste...

Page 13: ...odec and Amplifier 1 34 Audio Interface 1 34 Wireless Module 802 11b g n 1 35 Battery 1 35 USB Port 1 36 AC Adapter 1 36 System Power Management 1 37 Card Reader 1 37 System LED Indicator 1 38 System DMA Specification 1 38 System Interrupt Specification 1 39 System IO Address Map 1 40 System I O Address Specifications 1 41 ...

Page 14: ...1 4 ...

Page 15: ...he Aspire 5733 0 i3 370M i3 380M i3 390M processor 3 MB L3 cache 2 40 2 53 2 66 DDR3 1066 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Aspire 5733Z 0 Intel Pentium processor P6200 P6300 3 MB L3 cache 2 13 2 27 GHz DDR3 1066 MHz 35 W supporting Intel 64 architecture Intel Smart Cache System Memory 0 Dual channel DDR3 SDRAM support Up to 4 GB of DDR3 system memory upgradable to 8 GB u...

Page 16: ...tal SD Card MultiMediaCard MMC Optical Media Drive 0 8X DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 6X DVD R DL 6X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Webcam 0 Acer Video Conference featuring Acer Crystal Eye webcam Wireless and ...

Page 17: ... 39 lbs with 250 cm DC cable and one AC power plug Battery 48 8 W 4400 mAh 6 cell Li ion standard battery pack Battery life 3 0 hours ENERGY STAR Input and Control 0 Keyboard 103 104 107 key Acer FineTip keyboard with independent standard numeric keypad international language support Touchpad Multi gesture touchpad supporting two finger scroll pinch rotate flip Media keys Media control keys printe...

Page 18: ...0 One year International Travelers Warranty ITW Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe Flash Player 10 Adobe Reader 9 1 Bing Bar eSobi Kobo Canada only Microsoft Office 2010 preloaded purchase a product key to activate Microsoft Office Starter 2010 New York Times Reader US only NOOK for PC US only Norton Online Backup Security McAfee Inte...

Page 19: ...ation and ISP Acer Crystal Eye Microsoft Silverlight Skype Windows Live Essentials 2011 Web links and utilities Acer Accessory Store Belgium France Germany Italy Netherlands Spain Sweden UK only Acer Identity Card Acer Registration Acer Updater eBay shortcut 2009 Canada France Germany Italy Mexico Spain UK US only Netflix shortcut US only ...

Page 20: ...ew No Icon Item Description 1 Integrated webcam Web camera for video communication only for certain models 2 Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models 3 Power button indicator Turns the computer on and off Indicates the computer s power status ...

Page 21: ...he light shows amber when the battery is charging Fully charged The light shows blue when in AC mode 6 Click buttons left and right The left and right buttons function like the left and right mouse buttons 7 Touchpad Touch sensitive pointing device which functions like a computer mouse 8 Speakers Deliver stereo audio output 9 Microphone Internal microphone for sound recording Table 1 1 Top View No...

Page 22: ... Closed Front View 0 Figure 1 2 Closed Front View Table 1 2 Closed Front View No Icon Item Description 1 2 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC NOTE Push to remove install the card Only one card can operate at any given time ...

Page 23: ...y device e g external monitor LCD projector 3 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 4 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 5 Microphone jack Accepts inputs from external microphones Headphones speaker jack Connects to audio devices e g speakers headphones NOTE Supports compatible 3 5 mm headsets with built in microphone e g Acer smart ha...

Page 24: ...eject button Ejects the optical disc from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off NOTE Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off 6 Kensington lock slot Connects to a Kensington compatible computer security lock NOTE Wrap the computer security lock cable around an immovable object s...

Page 25: ...ttery bay Houses the computer s battery pack 2 Battery release latch lock Releases the battery for removal Insert a suitable tool into the latch and slide to release 3 Memory compartment Houses the computer s main memory Hard disk bay Houses the computer s hard disk secured with screws 4 Battery lock Locks the battery in position ...

Page 26: ...n TouchPad 1 Right Button 2 Left Button 3 Execute Tap twice at the same speed as double clicking a mouse button Quickly click twice Select Tap once Click once Drag Tap twice at the same speed as double clicking a mouse button rest your finger on the TouchPad on the second tap and drag the cursor Click and hold then use finger on the Touchpad to drag the cursor Access context menu Click once NOTE W...

Page 27: ... is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when the up or down arrow keys are pressed respectively Scroll Lock does not work with s...

Page 28: ...s F1 Show the help window E Open Windows Explorer F Search for a file or folder D Show the desktop CTRL F Search for computers if you are on a network L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain CTRL TAB Moves focus from Start menu to the Quick Launch toolbar to the system tray use RIGHT ARROW or LEFT ARROW to move focus...

Page 29: ...oard HotKeys Hotkey Icon Function Description Fn F3 Communication switch Enables disables the computer s communication devices Communication devices may vary by configuration Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save powe...

Page 30: ...Fn Volume up Increases audio volume Fn Volume down Decreases audio volume Fn Home Play Pause Plays or pauses media files Fn Pg Up Stop Stops media file Fn Pg Dn Previous Plays the previous media file in the play sequence Fn End Next Plays the next media file in the play sequence Table 1 10 Keyboard HotKeys Continued Hotkey Icon Function Description ...

Page 31: ...nel 2 7GT s Touch Pad LPC BUS Processor Int KBD BANK 0 1 2 3 USB conn x3 UMA Arrandale UMA 3 3V 48MHz 204pin DDRIII SO DIMM X2 Intel BIOS ROM 1 5V DDRIII 800 1066 1333 HDA Codec ALC272X Memory BUS DDRIII PCH HD Audio Ibex Peak M ENE KB926 Audio AMP TPA6017 USB port 0 Right Low USB Port 1 Left USB port 2 Right High rPGA988A Intel port 1 SATA ODD Conn SPI ROM CRT UMA LVDS UMA USBx14 port 0 Int Speak...

Page 32: ...Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 1...

Page 33: ...HB95 HB97 Broadcom 943225 43225 4313 4312 RTL8192 PCMCIA N A Audio codec Realtek ALC272 X Card reader Realtek RTS 5137 GR Item Specification CPU type Intel Core i3 i5 Processor Intel Pentium CPU package rPGA988A Core Logic Two execution cores A 32 KB instruction and 32 KB data first level cache L1 for each core A 256 KB shared instruction data second level cache L2 for each core Up to 4 MB shared ...

Page 34: ... 0 8 1 4V I3 350M 2 26 2 4 FSB NA QPI NA DMI 2 5 GT s 32 3 rPGA988A 0 8 1 4V I3 370M 2 4 2 4 FSB NA QPI NA DMI 2 5 GT s 32 3 rPGA988A 0 8 1 4V I3 380M 2 53 2 4 FSB NA QPI NA DMI 2 5 GT s 32 3 rPGA988A 0 8 1 4V I5 460M 2 53 2 4 FSB NA QPI NA DMI 2 5 GT s 32 3 rPGA988A 0 8 1 4V I5 560M 2 66 2 4 FSB NA QPI NA DMI 2 5 GT s 32 3 rPGA988A 0 8 1 4V CPU Temperature Fan Speed RPM SPL Spec dBA 60 2500 28 70...

Page 35: ... 85 C OFF 72 C OS shut down at 104 C H W shut down at 92 C Item Specification Memory controller Built in at CPU Memory size 512MB 1GB 2GB 4GB DDR3 RAM DIMM socket number 2 Supports memory size per socket 4 GB Supports maximum memory size 8 GB Supports DIMM type Support DDR III 800 1066 1333Mhz Supports DIMM Speed 800 1066Mhz SDRAM Support DIMM voltage 1 5V Supports DIMM package 204pin DDRIII SO DI...

Page 36: ...08 1024 0 1024 1024 512 1536 1024 1024 2048 1024 2048 3072 1024 4096 5120 2048 0 2048 2048 512 2560 2048 1024 3072 2048 2048 4096 2048 4096 6144 4096 0 4096 4096 512 4608 4096 1024 5120 4096 2048 6144 4096 4096 8192 Item Specification Chipset Intel Arrandale MCP Processor Package rPGA package Rpga 988A Interface Intel Flexible Display Interface FDI Compatibility 8 bpp Sampling rate Each channel tr...

Page 37: ...rt Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 2 DMI utility for BIOS serial number configurable asset tag Support PXE Support WinFlash Wake on LAN from S3 Wake on LAN from S5 in AC mode System information HDD password Refer to Acer BIOS specification Item Specification LAN Chipset BCM57780 LAN connector type RJ45 LAN connector l...

Page 38: ...up home end keys Support reverse T cursor keys Factory configurable different languages by OEM customer Item Specification Vendor Model Name Western Digital WD3200BEVT 22A23T0 HITACHI HTS545032B9A 300 SEAGATE ST9320315AS TOSHIBA MK3265GSX Capacity GB 320 320 320 320 Bytes per sector 512 512 512 512 Data heads 2 3 3 2 Drive Format Disks 1 2 2 1 Spindle speed RPM 5400 Performance Specifications Buff...

Page 39: ... Cd Extra CD CD text DVD DVD VIDEO DVD ROM DVD R 3 9GB 4 7GB DVD R DL DVD RW DVD RAM DVD R DVD RDL DVD RW CD CD DA Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mode1 2 Standard Data CD ROM XA Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 Video CD R Orange Book Part CD RW HSRW Orange Boo...

Page 40: ...R DL DVD RW DVD RAM DVD R DVD R DL DVD RW CD CD DA Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mode1 2 Standard Data CD ROM XA Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 Video CD R Orange Book Part CD RW HSRW Orange Book Part Volume1 Volume 2 Super Audio CD SACD Hybrid type US US RW...

Page 41: ...rea mm 344 23 mm x 193 54 mm Display resolution pixels 1366 x 3 RGB x 768 Pixel Pitch mm 0 252mm 0 252 mm Typical White Luminance cd m2 also called Brightness 220 cd m2 Contrast Ratio 400 min 500 type Response Time Optical Rise Time Fall Time msec 8 ms 16 ms Typical Power Consumption watt 5 15 W Weight without inverter 460 max Physical Size mm 360 mm x 210mm x 5 5 max Electrical Interface 1 channe...

Page 42: ...other 800x600p 60Hz 16 9 V V V V V 1024x768p 60Hz 16 9 V V V V V 1280x600 60Hz 16 9 V V V X X 1280x720 60Hz 16 9 V V V V V 1280x768 60Hz 16 9 V V V V V 1360x768 60Hz 16 9 V V V V V 1366x768 60Hz 16 9 V V V V V Item Specification VGA Chip Intel Arrandale MCP Processor Supports Intel Hyper Threading technology Intel 64 architecture Resolution 16 bits 32 bits 36 bits 48 bits other 800x600p 60Hz 16 9 ...

Page 43: ...le in this model Item Specifications Chipset Data throughput Protocol Interface Connector type Supported protocol Item Specifications Controller Features Item Specification Vendor and Model Lite on 10P2SF005 Suyin HF0319 M08C OV01 Suyin CN1014 S36D OV05 Type 0 3M Item Specification Number supported 1 Features 1 mini card slot for WLAN or WLAN WiMax Item Specification Features ...

Page 44: ...digital microphone input for microphone array AEC BF application Supports legacy analog mixer architecture Supports two GPIO General Purpose Input Output pins pin sharing with digital microphone interface Supports EAPD External Amplifier Power Down control for external amplifier Supports anti pop mode when analog power AVDD is on and digital power is off Supports 1 5V 3 3V scalable I O for HD Audi...

Page 45: ...ss module Item Specification Vendor Model name SANYO AS10D31 SIMPLO AS10D71 75 Battery Type Li ion Li ion Pack capacity 2200 mAh 2200 mAh Number of battery cell 6 6 Package configuration 3S2P 3S2P Item Specification Vendor Model name SONY AS10D41 SAMSUNG AS10D61 Battery Type Li ion Li ion Pack capacity 2200 mAh 2200 mAh Number of battery cell 6 6 Package configuration 3S2P 3S2P Item Specification ...

Page 46: ...compliance level USB 2 0 EHCI EHCI Number of USB port s 3 Location one at the left side and two at the right side Output Current 1 5A 2 0A 2 5A Item Specification Compliance level Data thoroughput Number of HDMI port s Location Item Specification Input rating 65W Maximum input AC current 1 7A at 100V Inrush current 12t at 264V no damage Efficiency Refer to EPA 2 0 NOTE The information is from the ...

Page 47: ...er managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system Item Specification Chipset Realtek RTS5137 GR Package LQFP 24P Maximum supported size SD 16G MM...

Page 48: ...olid on Battery charging with AC Blue color solid on Battery full Amber blinking Battery abnormal stop charge or batter in low power state Discharging Amber and blinking Battery in critical low state Amber color off Discharging state Legacy Mode Power Management DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for E...

Page 49: ...t system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary I...

Page 50: ...egisters 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 0A2 0BF Unused 0C0 0DF DMA controller no 2 0E0 0EF Unused 0F0 0F1 Coprocessor busy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixe...

Page 51: ... 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 ExpressCard controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default C...

Page 52: ...1 42 Hardware Specifications and Configurations ...

Page 53: ...CHAPTER 2 System Utilities ...

Page 54: ... 6 Security 2 8 Boot 2 13 Exit 2 14 BIOS Flash Utilities 2 15 Remove HDD BIOS Password Utilities 2 16 Clearing HDD Passwords 2 16 Removing BIOS Passwords 2 18 Miscellaneous Tools 2 19 Using Boot Sequence Selector 2 19 Using Boot Manager 2 20 Using DMITools 2 20 Using LAN EEPROM Utility 2 22 ...

Page 55: ...he parameter to Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Six menu options are Information Main Security Boot Exit To navigate through the following Menu use the left and right arrow keys Item use the up and down arrow keys Change parameter value press F5 or F6 Exit Press Esc Load default setti...

Page 56: ...ct Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Intel R Pentium R CPU P6200 2 13GHz 2 13GHz TOSHIBA MK2559GSXP 11HWB015B MATSHITADVD RAM UJ8A0AS V1 00 Intel V1994 xxxxxxxxxxxxxxxxxxxx Max 22 Byte xxxxxxxxxxxxxxxxxxxx Max 32 Byte xxxxxxxxxxxxxxxx Max 20 Byte eMachines xxxxxxxxxxxxxxxxxxxx Max 16 Byte Intel R Pentium R CPU P6200 2 13GHz 2 13GHz TOSHIBA MK255...

Page 57: ...ersion VGA video graphics array firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system UUID Universally Unique Identifier Table 2 1 BIOS Information Continued Parameter Description ...

Page 58: ...Disabled Network Boot Option to boot system from LAN local area network Option Enabled or Disabled F12 Boot Menu Option to use boot menu during POST Option Enabled or Disabled Item Specific Help This is the help for the hour field Valid range is from 0 to 23 REDUCE INCREASE F5 F6 F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit 00 52 01...

Page 59: ...ties 2 7 D2D Recovery Option to use D2D Recovery function Option Enabled or Disabled SATA Mode Option to set SATA controller mode Option AHCI or IDE Table 2 2 BIOS Main Continued Parameter Description Format Option ...

Page 60: ... the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure Refer to BIOS Recovery by Crisis Disk Shows if password is required during system boot Disabled or Enabled Item Specific Help Install or Change the password and the length of password must be less than one words F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Sav...

Page 61: ...Password Figure 2 4 Setting a Password Set Supervisor Password 2 Type a new password in the Enter New Password field and press Enter NOTE NOTE The following characters may be used in a password Table 2 4 IMPORTANT Use care when typing a password Characters do not appear on the screen 3 Retype password in the Confirm New Password field and press Enter 4 If new password and confirm new password stri...

Page 62: ...a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To try to set a new password again repeat steps 1 through 3 Removing a Password 0 Perform the following 1 Use the and keys to highlight Set Supervisor Password and press Enter The Set Supervisor Password dialog box appears Figure 2 7 Figure 2 7 Removing a Password Set Supervisor ...

Page 63: ...password in Enter New Password field and press Enter 4 Retype new password in Confirm New Password field and press Enter 5 If new password and confirm new password strings match The Setup Notice dialog is shown Figure 2 9 If it is not shown go to step 6 Figure 2 9 Setup Notice a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is shown as Set c Pres...

Page 64: ...again repeat steps 1 through 4 If new password and confirm new password strings do not match the Setup Warning dialog is shown Figure 2 11 Figure 2 11 Changing a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To try to change the password again repeat steps 1 through 4 ...

Page 65: ...lect a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE 0 ST960821A 2 IDE 1 MATSHITADVD 3 USB FDD 4 Network Boot Realtek Boot Agent 5 USB HDD 6 USB CDROM Boot priority order 1 IDE 0 ST960821A 2 IDE 1 MATSHITA...

Page 66: ...oad Setup Defaults Load default values for all setup items Discard Changes Load previous values of all setup items Save Changes Save setup item changes to system Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defau...

Page 67: ...ate one before BIOS Flash utility is used Refer to BIOS Recovery by Crisis Disk NOTE NOTE Do not install memory related drivers XMS EMS DPMI when BIOS Flash is used NOTE NOTE Use AC adaptor power supply when running BIOS Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run BIOS Flash 1 Prepare a bootable USB HDD 2 Copy Fl...

Page 68: ...ure 2 14 Password Error Status Dialog To reset the HDD password perform the followings 1 Press Enter to continue The Select Item dialog is shown Figure 2 15 Figure 2 15 Select Item Dialog 2 Use the and keys to highlight Enter Unlock Password and press Enter The Enter Unlock Password dialog is shown Figure 2 16 Figure 2 16 Enter Unlock Password Dialog NOTE NOTE A key code is generated for use with ...

Page 69: ...e the format UnlockHD key code with the code noted in the Figure 2 17 Example UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD Password 41499389 Figure 2 17 Unlock Password 5 On original device enter password in Enter Unlock Password dialog Figure 2 16 ...

Page 70: ...er Overview Software Method 0 1 At a DOS prompt enter clnpwd exe 2 Press 1 or 2 to clean the desired password Figure 2 19 Figure 2 19 Clean BIOS Password 3 The on screen message shows function success or failure D Clnpwd clnpwd Acer Clean Password Utility V1 00 Press 1 or 2 to clean any password shown as below 1 User Password 2 Supervisor Password Clean User Password Successful ...

Page 71: ...ot order to be changed without accessing the BIOS Setup Utility To use the Boot Sequence Selector perform the following 1 At a DOS prompt enter bs and a boot sequence ID number A boot sequence ID is a digit from 1 to 4 Figure 2 20 Boot Sequence Selector Example bs 2 selects the boot sequence of HDD CD ROM LAN Floppy ...

Page 72: ... boot procedure Using DMITools 0 The DMI Desktop Management Interface Tool copies BIOS information to EEPROM Electrically Erasable Programmable Read Only Memory Used in the DMI pool for hardware management When the BIOS shows Verifying DMI pool data it is checking that the table correlates with installed hardware components before sending information to the operating system Windows etc To update t...

Page 73: ...90123456789 UUID String Type1 Offset08h xxxxxxxx xxxx xxxx xxxx xxxxxxxxxxxx Asset Tag Type3 Offset04h Acet Asstag Write Product Name to EEPROM Input 0 dmitools wp xxxx Write Serial Number to EEPROM Input 0 dmitools ws 01234567890123456789 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input 0 dmitools wu Write Asset Tag to EEPROM Input 0 dmitools wa Acet Asstag NOTE NOTE For examples two 2...

Page 74: ...gure 2 23 Figure 2 23 Updating EEPROM 3 Reboot computer when process has completed C 57780_HMA51CP eeprom bat Start to program image into UTP 52 bytes was done File Name Q5WP2N bin File Size 96 Offset 0x0000 Bytes Read 96 Checking selfboot file Content passed Checking selfbootII OTP Content passed Comparing OTP to Q5WP2N bin passed Checking Bond Id passed Firmware Version sb2 2 05 Mac Address 0020...

Page 75: ...CHAPTER 3 Machine Maintenance Procedures ...

Page 76: ... 3 16 Optical Disk Drive ODD Module Removal 3 17 ODD Module Installation 3 18 Keyboard Removal 3 20 Keyboard Installation 3 21 Upper Cover Removal 3 22 Upper Cover Installation 3 24 Power Board Removal 3 25 Power Board Installation 3 26 Speakers Removal 3 27 Speakers Installation 3 27 USB Module Removal 3 28 USB Module Installation 3 28 ODD Board Removal 3 29 ODD Board Installation 3 29 Mainboard ...

Page 77: ...D Panel Removal 3 43 LCD Panel Installation 3 43 LVDS Cable Removal 3 44 LVDS Cable Installation 3 45 LCD Brackets Removal 3 46 LCD Brackets Installation 3 47 WLAN Antenna Cables and Microphone Set Removal 3 48 WLAN Antenna Cables and Microphone Set Installation 3 48 ...

Page 78: ...3 4 ...

Page 79: ... following procedures may not represent the final product color or configuration Cable paths and positioning may also differ from the actual model During the removal and installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be performed prior to performing maintenance Recommended Equipment ...

Page 80: ...ews and fasteners required when performing any maintenance on the notebook computer Table 3 1 Main Screw List Screw Quantity Acer Part Number M2 5x5 22 86 R4F02 001 M2 45x8 14 86 R4F02 002 M2 5x6 Ni 2 86 R4F02 003 M2x3 15 86 R4F02 004 M3x3 Ni 4 86 R4F02 005 M2 5x3 2 4 86 R4F02 006 M2x3 3 5 4 86 R4F02 007 ...

Page 81: ...ce Flowchart 0 The flowchart in Figure 3 1 provides a graphic representation of the module removal and installation sequences It provides information on what components need to be removed and installed during servicing Figure 3 1 Maintenance Flow ...

Page 82: ... removal and install sequence Observe the order of the sequence to avoid damage to any of the hardware components Perform the following prior to performing any maintenance procedures 1 Remove power from system and peripherals 2 Remove all cables from system Figure 3 2 AC Adapter Outlet 3 Place system on a stable work surface ...

Page 83: ...ch B to release position Using tab C open and remove battery pack D from lower cover Figure 3 3 Battery Pack IMPORTANT Follow local regulations for battery disposal Figure 3 3 Battery Pack Installation 0 1 Align battery cover to slots E on lower cover and press to secure Figure 3 4 Lower Cover Slots 2 Slide battery lock A into lock position Figure 3 3 B C D A E E E E E ...

Page 84: ...3 10 Machine Maintenance Procedures Dummy Card Removal 0 1 Push in dummy card A to release 2 Remove dummy card A Figure 3 5 Dummy Card Dummy Card Installation 0 1 Insert dummy card A 2 Push in to lock A ...

Page 85: ...b B remove door A from lower cover Figure 3 6 Lower Logic Door Lower Logic Door Installation 0 1 Insert door flanges into five 5 slots D on lower cover Figure 3 7 Figure 3 7 Slots On Lower Cover 2 Install and secure two 2 screws C on base door Figure 3 6 3 Install battery pack ID Size Quantity Screw Type C M2 45x8 2 A B C D D D D D ...

Page 86: ...quisite Lower Logic Door Removal 1 Remove screws D from module A Figure 3 8 HDD Module 2 Use mylar tab C to lift and remove module A from mainboard connector dock F Figure 3 9 HDD Module 3 Remove four 4 screws E securing module to brackets F Figure 3 10 D A C F A ...

Page 87: ...ckets F and mylar C Figure 3 10 2 Install and secure module to brackets with four 4 screws E Figure 3 10 3 Use tab on mylar C to insert module into bay Figure 3 9 4 Connect module A to mainboard connector Figure 3 9 5 Install and secure screws D into module A Figure 3 8 6 Install lower logic door ID Size Quantity Screw Type D M2 45x8 1 E M2x3 Ni 4 E E F A C ...

Page 88: ...dule A 2 Push module A clips B to unlock module Figure 3 11 DIMM Module 3 Slide module A from mainboard connector C 4 Repeat steps 1 and 2 for remaining DIMM modules DIMM Module Installation 0 1 Slide module A into mainboard connector C 2 Press down on DIMM module A until clips B lock in place 3 Install lower logic door A B B B B D C ...

Page 89: ... 3 Disconnect antenna cable B from WLAN module 4 Remove screw D from module 5 Remove WLAN module A from mainboard connector E Figure 3 12 WLAN Module WLAN Module Installation 0 1 Insert module A into mainboard connector E 2 Install and secure screw D to module 3 Connect antenna cable B to WLAN module 4 Install lower logic door ID Size Quantity Screw Type D M2x3 1 A E B D F ...

Page 90: ... Through opening B in mainboard connector push battery A to release 2 Lift battery to remove Figure 3 13 RTC Battery NOTE NOTE Follow local regulations for battery disposal RTC Battery Installation 0 1 Install battery A into mainboard connector 2 Press down to secure 3 Install lower logic door A B ...

Page 91: ...ical Disk Drive ODD Module Removal 0 Prerequisite Lower Logic Door Removal 1 Remove screw B from lower cover 2 Remove module from bay Figure 3 14 ODD Module 3 Remove two 2 screws D from bracket 4 Remove bracket E Figure 3 15 ODD Module B D E ...

Page 92: ...unlock bezel F from module A Figure 3 17 7 Remove bezel F from module Figure 3 17 ODD Module ODD Module Installation 0 1 Install bezel F to module Figure 3 17 2 Install and secure bracket E to module with two 2 screws D Figure 3 15 3 Insert module A into module bay Figure 3 14 4 Install and secure screw B to lower cover Figure 3 14 5 Install lower logic door G A H F ...

Page 93: ...Machine Maintenance Procedures 3 19 ID Size Quantity Screw Type B M2 45x8 1 D M2x3 2 ...

Page 94: ...al 0 1 Locate 6 keyboard locks B Figure 3 18 Keyboard Locks 2 Unlock keyboard locks Figure 3 19 Figure 3 19 Keyboard Locks CAUTION Use caution when removing keyboard Keyboard is attached to mainboard by Flexible Printed Circuits FPC cable B B B B B B B ...

Page 95: ...5 Remove keyboard Keyboard Installation 0 1 Place keyboard facedown onto palmrest Figure 3 20 2 Connect FPC cable A to mainboard connector B 3 Place keyboard faceup 4 Align bottom edge of keyboard with palmrest 5 Install keyboard flanges into slots on upper cover Figure 3 21 Figure 3 21 Keyboard 6 Press firmly to lock 7 Install lower logic door A B ...

Page 96: ...s shown in the following images may not reflect the final product 1 Remove the following screws ten 10 screws A from lower cover four 4 screws B from battery bay Figure 3 22 Lower Cover 2 Place computer on surface face up 3 Disconnect the following cables power board FFC cable C from mainboard connector D touchpad FFC cable E from mainboard connector F speaker cable G from mainboard connector H A ...

Page 97: ...ven 7 screws J from upper cover Figure 3 23 Figure 3 23 Upper Cover 5 Starting at ODD module slot K separate upper and lower covers Figure 3 24 Upper Cover 6 Work along edges until upper and lower cover are separated C D E F G H J J J J J J J L M K ...

Page 98: ...ables Figure 3 23 power board FFC cable C to mainboard connector D touchpad FFC cable E to mainboard connector F left speaker cable G to mainboard connector H and right speaker cable L to mainboard connector M 5 Place computer on surface face down 6 Install and secure the following screws Figure 3 22 ten 10 screws A to lower cover four 4 screws B to battery bay 7 Install keyboard HDD module DIMM m...

Page 99: ...erequisite Upper Cover Removal 1 Locate power board A on upper cover 2 Remove screw C securing board to upper cover Figure 3 26 Power Board 3 Guide FFC cable D through upper cover opening E Figure 3 27 Power Board FFC cable 4 Lift board from upper cover A C D E ...

Page 100: ...26 Machine Maintenance Procedures Power Board Installation 0 1 Put board A and module B onto upper cover 2 Install and secure screw C to board A 3 Install upper cover ID Size Quantity Screw Type C M2x3 1 ...

Page 101: ...speaker A two 2 screws C from right speaker B 3 Release cables from cable clasps 4 Remove speakers from lower cover Figure 3 28 Speakers Speakers Installation 0 1 Install speakers into upper cover 2 Install and secure following screws two 2 screws C to left speaker A two 2 screws C to right speaker B 3 Install cables into cable clasps 4 Install upper cover ID Size Quantity Screw Type C M2x3 4 A B ...

Page 102: ...ainboard connector D 3 Remove screw C from module A Figure 3 29 USB Module 4 Remove module A from lower cover USB Module Installation 0 1 Align module A to pins E on lower cover 2 Install module A 3 Connect FFC cable B to mainboard connector D 4 Install and secure screw C to module A 5 Install upper cover ID Size Quantity Screw Type C M2x3 1 E E A B C D ...

Page 103: ...FFC cable F from mainboard connector C 3 Remove screw D from board Figure 3 30 ODD Board ODD Board Installation 0 1 Align module A to pins E on lower cover 2 Install module A 3 Connect FFC cable F to mainboard connector C 4 Install and secure screw D to module A 5 Install upper cover ID Size Quantity Screw Type D M2 5x5 1 A F C D E E ...

Page 104: ...ect the final product 1 Disconnect following cables microphone cable A from mainboard connector E LVDS cable G from mainboard connector H USB module cable B from mainboard connector D ODD board cable F from mainboard connector C 2 Remove following screws screw J from mainboard three 3 screws K from fan module Figure 3 31 Mainboard A E G H B D F C J K P ...

Page 105: ... mainboard at slight angle Figure 3 32 Mainboard CAUTION DC IN cable is connected to mainboard Use caution when removing mainboard 4 Disconnect DC IN cable M from mainboard connector N Figure 3 33 Figure 3 33 DC IN cable 5 Remove mainboard M N ...

Page 106: ...side of board at a slight angle into slots on left side of lower cover Figure 3 34 Figure 3 34 Mainboard 4 Install and secure following screws Figure 3 31 screw J to mainboard three 3 screws K to fan module 5 Connect following cables Figure 3 31 microphone cable A to mainboard connector E LVDS cable G to mainboard connector H white marker P side up USB module cable B to mainboard connector D ODD b...

Page 107: ...ocate module A 2 Disconnect cable B from mainboard connector C 3 Lift module releasing adhesive strip D Figure 3 35 FAN Module FAN Module Installation 0 1 Install module A on mainboard 2 Secure module with adhesive strip D 3 Connect cable B to mainboard connector C 4 Install mainboard A D B C ...

Page 108: ...ved thermal grease and make sure all heat pads are in place before replacing module The following thermal grease types are approved for use N302 I Connosseur Honeywell The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease from CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply small amount of...

Page 109: ...allation of thermal module is sufficient to spread grease over CPU top 3 Align module A to mainboard screw holes 4 Install and secure four 4 screws B in numerical order from 1 to 4 to mainboard Figure 3 36 5 Install mainboard ID Size Quantity Screw Type B M2 5x3 2 Ni 4 ...

Page 110: ...ock CPU from mainboard socket by rotating captive screw D left 180º 2 Lift CPU A from socket Figure 3 37 CPU in Socket CPU Installation 0 1 Align CPU marker B with socket marker C and install CPU in socket 2 Lock CPU from socket by rotating screw D right 180º 3 Install thermal module A B D C ...

Page 111: ...d Crystal Display Module Removal 0 Prerequisite Mainboard Removal NOTE NOTE WLAN cables shown in the following images may not reflect the final product 1 Guide WLAN antenna cable A through opening C on lower cover Figure 3 38 WLAN Module Cable A C ...

Page 112: ... face side up 3 Remove following cable from guides on lower cover Figure 3 39 microphone cable D WLAN cable A 4 Remove four 4 screws E from lower cover Figure 3 39 Cables and Screws on Lower Cover 5 Remove LCD module from lower cover Figure 3 40 LCD Module A D E E ...

Page 113: ...ll and secure four 4 screws E to lower cover Figure 3 39 3 Install following cables to guides on lower cover Figure 3 39 WLAN cable A microphone cable D 4 Place computer on surface face side down 5 Guide WLAN antenna cable A through opening C on lower cover Figure 3 38 6 Install mainboard ID Size Quantity Screw Type E M2 5x5 4 ...

Page 114: ...al 0 Prerequisite LCD Liquid Crystal Display Module Removal 1 Remove screw caps A from LCD bezel Figure 3 41 LCD Bezel 2 Remove screws A from LCD bezel 3 Starting form bottom edge of bezel pull bezel up and away from LCD cover Figure 3 42 LCD Bezel A A ...

Page 115: ...0 1 Align hinges side of bezel to LCD cover and press down until there is no gap between bezel and LCD module CAUTION Make sure cables do not get caught underneath bezel it may cause damage to cables 2 Install and secure screws A to LCD cover Figure 3 42 3 Install screw caps A 4 Install LCD module ID Size Quantity Screw Type E M2 5x6 Ni 2 ...

Page 116: ...odule A on LCD cover 2 Remove cable B from connector C 3 Remove camera module from adhesive strip and guide pins D on LCD cover Figure 3 43 Camera Module Camera Module Installation 0 1 Align and install camera module A with guide pins D on LCD cover 2 Install cable B to connector C 3 Install LCD Bezel B C A D ...

Page 117: ...eflect the final product 1 Remove four 4 screws A from LCD cover 2 Remove LCD panel C from guide pins B on LCD cover Figure 3 44 LCD Panel LCD Panel Installation 0 1 Align and install LCD panel C to guide pins B on LCD cover 2 Install and secure four 4 screws A to LCD cover 3 Install LCD bezel ID Size Quantity Screw Type A M2 5x5 4 A A A A B B B B ...

Page 118: ... Cable Removal 0 Prerequisite LCD Panel Removal 1 Remove camera cable A from LCD panel Figure 3 45 LVDS cable 2 Peel back adhesive B from LVDS cable C Figure 3 46 3 Disconnect LCDS cable C from panel connector D Figure 3 46 LVDS Cable A C B D ...

Page 119: ...rocedures 3 45 LVDS Cable Installation 0 1 Connect LVDS cable C to panel connector D Figure 3 46 2 Secure connector with adhesive B Figure 3 46 3 Install and secure LVDS cable D to LCD panel Figure 3 45 4 Install LCD Panel ...

Page 120: ...3 46 Machine Maintenance Procedures LCD Brackets Removal 0 Prerequisite LCD Panel Removal 1 Remove six 6 screws A from brackets B Figure 3 47 LCD Brackets 2 Remove brackets from panel A A B B ...

Page 121: ...edures 3 47 LCD Brackets Installation 0 1 Align and install bracket B to LCD panel 2 Install and secure six 6 screws A to LCD panel Figure 3 48 Figure 3 48 LCD Brackets 3 Install LCD panel ID Size Quantity Screw Type A M2x3 6 ...

Page 122: ...s WLAN antenna cable B microphone set C NOTE NOTE WLAN antenna cable B and microphone cable C are attached Figure 3 49 LCD Cover WLAN Antenna Cables and Microphone Set Installation 0 1 Install into cable guides and on LCD cover following cables WLAN antenna cable B microphone set C NOTE NOTE WLAN antenna cable B and microphone cable C are attached 2 Secure with foil tabs A as required 3 Install LC...

Page 123: ...CHAPTER 4 Troubleshooting ...

Page 124: ... Failure 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 ODD Failure 4 13 USB Failure 4 17 Wireless Function Failure 4 18 2 in 1 Card Fucntion Failure 4 19 Thermal Unit Failure 4 20 Other Functions Failure 4 21 Cosmetic Failure 4 22 Intermittent Problems 4 24 Undetermined Problems 4 24 Post Codes 4 25 POST Code Range 4 25 ...

Page 125: ...onses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved Refer to Online Support Information Table 4 1 Troubleshooting Symptoms Verified Powe...

Page 126: ...e computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit Refer to Thermal Unit Failure and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 6 Remove any ...

Page 127: ...lluminate If no power Refer to Power On Issues 3 Drain stored power by removing the power cable and battery Hold the power button for 10 seconds 4 Connect the power and reboot the computer 5 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 6 If the POST or video appears on the external display only refer to LCD Failur...

Page 128: ...level Refer to the User Manual for instructions on adjusting the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced Refer to Maintenance Flowchart 3 Check the display resolution is correctly configured Minimize or close all Windows If display size is only abnormal in an application check the view settings and control mouse wheel zoom featu...

Page 129: ...Troubleshooting 4 7 LCD Failure 0 If the LCD fails perform the following Figure 4 3 LCD Failure OK NG Start Swap M B Check LCD module Swap LCD cable LCD panel ...

Page 130: ... Troubleshooting Keyboard Failure 0 If the Keyboard fails perform the following Figure 4 4 Keyboard Failure No No START Keyboard FPC well connected Keyboard OK Connect it well Replace keyboard Replace M B ...

Page 131: ...chpad Failure 0 If the Touchpad fails perform the following Figure 4 5 Touchpad Failure OK NG OK NG Start Swap M B OK Check M B T P FFC Check Logic Upper Re assemble theT P FFC to M B Swap Re assemblethe T P board or T P FFC ...

Page 132: ...er Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range OK NG OK NG Start Swap M B OK Che...

Page 133: ...OTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9...

Page 134: ...3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next Follow the on screen prompts to complete the test 7 If the Issue is st...

Page 135: ...y when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Replace ODD B Re assemble ODD B FPC START Check ODD module OK or NG Check ODD B FPC Assemble OK or NG Check ODD B OK or NG Replace M B NG NG NG OK OK OK replace ODD m...

Page 136: ...on marker is not removed from the item in the lists remove any recently installed software and retrying the operation Discs Do Not Play 0 If discs do not play when inserted into the drive perform the following 1 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible 2 Check that the media is clean and scratch free 3 Try an alternate disc in the drive 4 ...

Page 137: ...click IDE ATA ATAPI controllers then right click ATA Device 0 5 Click Properties and select the Advanced Settings tab Make sure the Enable DMA box is checked and click OK 6 Repeat for each ATA Device shown if applicable Drive Not Detected 0 If Windows cannot detect the drive perform the following 1 Start the computer and press F2 to enter the BIOS Utility 2 Verify that the drive is detected in the...

Page 138: ...h alternate discs the original disc is probably defective and should be replaced 3 Remove the power and remove the cover to inspect the connections to the ODD Refer to Online Support Information Check for broken connectors on the drive motherboard and cables Check for bent or broken pins on the drive motherboard and cable connections Try a different cable If the drive works with the new cable the ...

Page 139: ...roubleshooting 4 17 USB Failure 0 If the USB fails perform the following Figure 4 9 USB Failure OK NG OK NG Start Swap M B OK Check IO B to M B CONN Check USB B Re assemble the IO B CONNto M B Swap USB B ...

Page 140: ...ails perform the following Figure 4 10 Wireless Function Failure OK NG Start Swap M B OK NG OK OK NG OK OK NG OK Check antenna to WL card Check antenna Check WL card Check function B Re assemble the antenna to WL card Swap the antenna Swap WL card Swap function B ...

Page 141: ...tion Failure 0 If the 2 in 1 card function fails perform the following Figure 4 11 2 in 1 Card Function Failure No No START Replace M B Check the card reader B FFC Assemble well or not Check the card reader B Connect it well SWAP the IO B ...

Page 142: ...rmal Unit Failure 0 If the Thermal Unit fails perform the following Figure 4 12 Thermal Failure No START No No Replace M B Fan power cable well connected Fan OK CPU Heatsink well seated Connect it well Replace fan Seat it well ...

Page 143: ...issues with the computer g When complete click Finish If an issue is discovered follow the on screen information to resolve the problem 1 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 2 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu 3 Co...

Page 144: ...dom Loss of BIOS Settings 0 If the computer is experiencing intermittent loss of BIOS information perform the following 1 If the computer is more than one year old replace the CMOS battery OK NG Start Swap M B OK NG OK OK NG OK OK OK OK LCDcover LCDbezel Upper Lower Swap LCD cover Swap LCD bezel Swap Upper Swap Lower ...

Page 145: ...e uses a USB connection use a different USB port 4 Use a different program to verify mouse operation Reinstall the program experiencing mouse failure 5 Restart the computer 6 Remove recently added hardware and associated software 7 Remove recently added software and reboot the computer 8 Restore system and file settings from a known good date using System Restore 9 If the issue is resolved repeat ...

Page 146: ... a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU NOTE NOTE Verify that all attached devices are supported by the computer NOTE NOTE Verify that the power supply being used at the time of the failure is operating correctly Refer to Power On Issues 1 Remove power from the computer 2 Visuall...

Page 147: ...C0 0xCF ASL 0x51 0x55 0xE1 0xE4 PostBDS 0xF9 0xFE InsydeH2ODDT Reserve 0xD0 0xD7 OEM Reserve 0xE8 0xEB Reserved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Table 4 3 SEC Phase POST Code Table Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC ...

Page 148: ...dge Early Initialization PEI_SB_REG_INIT PEI 76 South Bridge Early Initialization PEI_PCIE_TRAINING PEI 77 PCIE Training PEI_TPM_INIT PEI 78 TPM Initialization PEI_SMBUS_INIT PEI 79 SMBUS Early Initialization PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_INI...

Page 149: ...n DXE DXE_SB_SPI_INIT DXE 41 South bridge SPI initialization DXE_CF9_RESET DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT DXE 43 South bridge Serial GPIO initialization DXE_SMMACCESS DXE 44 Setup SMM ACCE SS service DXE_NB_INIT DXE 45 North bridge Middle initialization DXE_SIO_INIT DXE 46 Super I O DXE initialization DXE_LEGACY_REGION DXE 47 Setup Legacy Region service DXE_SB_INIT DXE 48 South...

Page 150: ...unction Initialization DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization DXE_SB_DISPATCH DXE 5C Setup SB SMM Dispatcher service DXE_SB_IOTRAP_INIT DXE 5D Setup SB IOTRAP Service DXE_SUBCLASS_DRIVER DXE 5E Build AMT Table DXE_PPM_INIT DXE 5F PPM Initialization DXE_HECIDRV_INIT DXE 60 HECIDRV Initialization 3rd party relate functions Platform dependence Table 4 6 BDS Phase POST Code Table Functio...

Page 151: ...nitialization BDS_START_SATA_CONTROLLER BDS 1F SATA controller initialization BDS_START_ISA_ACPI_CONTROLLER BDS 20 SIO controller initialization BDS_START_ISA_BUS BDS 21 ISA BUS driver initialization BDS_START_ISA_FDD BDS 22 Floppy device initialization BDS_START_ISA_SEIRAL BDS 23 Serial device initialization BDS_START_IDE_BUS BDS 24 IDE device initialization BDS_START_AHCI_BUS BDS 25 AHCI device ...

Page 152: ..._BOOT_EVENT BDS 33 Last Chipset initial before boot to Legacy OS BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy OS BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash 3rd party relate functions Platform dependence Table 4 7 PostBDS POST Code Table Functionality Name Include PostCode h Phase Post Code Description POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device POST_BDS_START_IMAGE PO...

Page 153: ...re system configuration stage2 S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE during S3 resume S3_BEFORE_MP_INIT PEI C8 Multi processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9 Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS Table 4 9 ACPI Funct...

Page 154: ...call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Table 4 11 InsydeH2ODDT Debugger POST Code Table Functionality Name Include PostCode h Post Code Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found...

Page 155: ...CHAPTER 5 Jumper and Connector Locations ...

Page 156: ...5 2 Jumper and Connector Locations 5 3 Mainboard 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing Password 5 5 BIOS Recovery by Crisis Disk 5 7 ...

Page 157: ...em Description JLVDS1 LVDS Connector JMIC2 MIC Connector JKB1 Keyboard Connector JSPK2 Speaker Connector JLED1 Power Board Connector JODD1 ODD Board Connector JTP1 Touch Pad Connector JUSB2 USB Board Connector JSPK1 Speaker Connector JCR1 Card Reader Connector JLED1 JLVDS1 JSPK1 JSPK2 JMIC2 JKB1 JODD1 JTP1 JUSB2 JCR1 ...

Page 158: ...JCPU1 CPU Socket JMIC1 Audio Jack MIC JUSB1 USB Connector JHP1 Audio Jack Earphone JCRT1 D SUB Connector JRJ45 RJ45 PJP2 Battery Connector JHDD1 SATA HDD Connector JDIMM2 DDR3 Socket H4 0 mm JMINI1 Mini PCI JDIMM1 DDR3 Socket H8 0 mm H18 MINI PCI STANDOFF PJP2 PJP1 JCPU1 JFAN1 JCRT1 JRJ45 JDIMM1 JDIMM2 JMIC1 JHP1 JMINI1 H18 JHDD1 JUSB1 ...

Page 159: ...ecovery Clearing Password 0 NOTE NOTE The following procedure is only for clearing BIOS Password Supervisor Password and User Password Clearing BIOS Password 0 If a BIOS password Supervisor Password and or User Password is set the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu Clear the password check with the following procedure 1 Remove AC adapter 2 Locate ...

Page 160: ...T is finished 6 Remove conductivity tool from RCT_RST point 7 Restart the system and press F2 to enter BIOS Utility Setup menu 8 If no password prompt is shown BIOS password is cleared 9 If password prompt is shown repeat steps 1 through 7 Item Description R127 R130 Clear CMOS Jumper ...

Page 161: ...key 0 To enable the BIOS Recovery process use the function hotkey Fn Esc during BIOS POST The AC adapter and battery are required to be installed during this process Steps for BIOS Recovery using USB HDD 0 NOTE NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk program in another system with Windows 7 OS To Create a Crisis USB ...

Page 162: ...ectory 3 Insert USB HDD into USB port 4 Press Fn ESC button and hold while plugging in AC power adapter 5 The Power button flashes once 6 Press Power button to initiate system CRISIS mode 7 When CRISIS is complete the system auto restarts with a workable BIOS 8 Update the latest BIOS version for this machine by the regular BIOS flashing process ...

Page 163: ...CHAPTER 6 FRU Field Replaceable Unit List ...

Page 164: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 Upper Cover Assembly 6 5 LCD Assembly 6 6 FRU List 6 7 Screw List 6 17 ...

Page 165: ...gional web or channel Part number changes will not be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or ...

Page 166: ... 1 Main Assembly Exploded Diagram No Description P N No Description P N 1 Upper Cover 60 RJW02 001 2 FAN Module 23 R4F02 001 3 Thermal Module UMA 60 R4F02 006 4 Mainboard MB RJW02 001 5 USB Board 55 R4F02 002 6 ODD Board 55 R4F02 003 7 Lover Cover 60 RJW02 002 8 Lower Logic Door 42 R4F02 001 1 2 3 4 5 6 7 8 7 inner outer ...

Page 167: ...igure 6 2 Upper Cover Assembly Table 6 2 Upper Cover Assembly No Description P N No Description P N 1 Touchpad 2 Touchpad FFC 50 R4F02 003 3 Right Speaker 23 RJW02 001 4 Left Speaker 23 R4F02 003 5 Power Board 55 RJW02 001 6 Lower Cover 60 RJW02 002 1 2 3 4 5 6 ...

Page 168: ...ly Exploded Diagram Table 6 3 LCD Assembly No Description P N No Description P N 1 LCD Bezel 60 RJW02 004 2 LCD Panel LK 15605 019 3 LVDS Cable 50 R4F02 009 4 Left Bracket 33 R4F02 004 5 Right Bracket 33 R4F02 004 6 Camera 57 RJW02 001 7 LCD Cover 60 RJW02 003 1 2 3 4 5 6 7 ...

Page 169: ...AS10D Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 BT 00604 049 Battery PANASONIC AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 BT 00605 062 Battery SAMSUNG AS10D Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D61 BT 00606 008 Battery SIMPLO AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D71 BT 00607 125 Battery SIMPLO AS10D Li Ion 3S2P LGC 6 cel...

Page 170: ...1 POWER CORD EU 3 PIN 27 TAVV5 002 POWER CORD AUS 3 PIN 27 TAVV5 003 POWER CORD UK 3 PIN 27 TAVV5 004 POWER CORD CHINA 3 PIN 27 TAVV5 005 POWER CORD SWISS 3 PIN 27 TAVV5 006 POWER CORD ITALIAN 3 PIN 27 TAVV5 007 POWER CORD DENMARK 3 PIN 27 TAVV5 008 POWER CORD JP 3 PIN 27 TAVV5 009 POWER CORD SOUTH AFRICA 3 PIN 27 TAVV5 010 POWER CORD KOREA 3 PIN 27 TAVV5 011 POWER CORD ISRAEL 3 PIN 27 TAVV5 012 P...

Page 171: ... PGA 2 0G 35W K0 Max DDR3 1066 KC 61001 DPP CPU Intel Pentium Dual Core P6200 PGA 2 13G 35W K0 Max DDR3 1066 KC 62001 DPP CPU Intel Pentium Dual Core P6300 PGA 2 26G 35W K0 Max DDR3 1066 KC 63001 DPP CPU Intel Core i3 370M PGA 2 4G 35W K 0 TJ90 VT KC 37K01 DMP CPU Intel Core i3 380M PGA 2 53G 35W K 0 TJ90 VT KC 38K01 DMP ODD MODULE ODD SUPER MULTI DRIVE MODULE 6M RJW02 001 ODD BEZEL SM 42 R4F02 00...

Page 172: ...VE 12 7mm Tray DL 8X GT32N R5 2 LF W O bezel SATA with Renesas solution PCC LD HF Windows 7 KU 0080D 055 HDD HARD DISK DRIVE HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS 9HH132 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 KH 25001 019 HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 25007 016 HDD TOSHIBA 2 5 5400rpm 250GB MK2559GSXP Caprico...

Page 173: ...3J 4K KH 64004 003 HDD HGST 2 5 5400rpm 640GB HTS547564A9E384 Jet B 375G P SATA 8MB LF HF F W DA3872 KH 64007 003 HDD WD 2 5 5400rpm 640GB WD6400BPVT 22HXZT1 ML375M SATA 8MB LF F W 01 01A01 KH 64008 005 HDD TOSHIBA 2 5 5400rpm 750GB MK7559GSXP 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GN003J KH 75004 001 HDD WD 2 5 5400rpm 750GB WD7500BPVT 22HXZT1 ML375M 4K drive SATA 8MB LF F W 01 01A01 KH ...

Page 174: ...ard 104KS Black Belgium Texture KB I170A 148 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Danish Texture KB I170A 152 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Italian Texture KB I170A 158 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black French Texture KB I170A 154 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Hungarian Texture KB I...

Page 175: ...A10B AC7T Internal 17 Standard 104KS Black Brazilian Portuguese Texture KB I170A 149 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 107KS Black Japanese Texture KB I170A 159 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Korean Texture KB I170A 160 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Bulgaria Texture KB I170A 288 LCD ASSY LED LCD MODULE 15 6 W WXGA GLARE...

Page 176: ... LED LCD CMO 15 6 W WXGA Glare N156B6 L0B LF 220nit 8ms 650 1 LK 1560D 010 LCD ANTENNA WLAN MAIN 50 R4F02 005 LED CABLE FOR W CMOS 50 R4F02 009 LED BRACKET R L 33 R4F02 004 CAMERA 0 3M AS5333 AS5733 AS5733Z 57 RJW02 001 LED LCD AUO 15 6 W WXGA Glare B156XW02 V6 LF 200nit 8ms 400 1 LK 15605 019 LED LCD CMO 15 6 W WXGA Glare N156B6 L0B LF 220nit 8ms 650 1 LK 1560D 010 Table 6 4 FRU List Continued Ca...

Page 177: ...mory KINGSTON SO DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128 8 0 065um KN 2GB07 004 Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ20UF8BCS0 DJ F LF 256 8 46nm KN 2GB09 010 Memory NANYA SO DIMM DDRIII 1333 2GB NT2GC64B88B0NS CG LF 256 8 0 055um KN 2GB03 021 Memory ELPIDA SO DIMM DDRIII 1333 4GB EBJ41UF8BCS0 DJ F LF 256 8 46nm KN 4GB09 002 Memory NANYA SO DIMM DDRIII 1333 4GB NT4GC64B8HB0NS CG LF 256 ...

Page 178: ...6 16 FRU Field Replaceable Unit List SPEAKER L 23 R4F02 003 SPEAKER R AS5733Z 23 RJW02 001 MISCELLANEOUS LCD SCREW PAD 47 R4F02 001 Table 6 4 FRU List Continued Category Description P N ...

Page 179: ...K 5 5D ZK NL CR3 86 R4F02 001 SCREW 2 45D 8 0L K 5 5D 0 8T ZK NL 86 R4F02 002 SCREW 2 5D 6L K 5 5D NI NL 86 R4F02 003 SCREW 1 98D 3 0L K 4 6D 0 8T ZK NL 86 R4F02 004 SCREW 3 0D 3 0L K 4 9D NI 86 R4F02 005 SCREW 2 5D 3 2L K 6D NI 86 R4F02 006 SCREW 2 0D 3L K 3 5D ZK NL 86 R4F02 007 SCREW ASSY CPU THERMAL 86 R4F02 008 ...

Page 180: ...6 18 FRU Field Replaceable Unit List ...

Page 181: ...CHAPTER 7 Model Definition and Configuration ...

Page 182: ...7 2 Aspire AS5333 7 3 Aspire AS5733 7 4 Aspire AS5733Z 7 9 ...

Page 183: ...le 7 2 CPU VGA Chip Memory 1 Model Country P N CPU VGA Chip Memory 1 AS5333 P462G32Mikk WW S2 RNC02 001 CMP4600 UMA SO2GBIII10 AS5333 P463G32Mikk CA LX RNC02 001 CMP4600 UMA SO2GBIII10 AS5333 P463G32Mikk CA LX RNC02 002 CMP4600 UMA SO2GBIII10 Table 7 3 Memory 2 HDD 1 Model Country P N Memory 2 HDD 1 GB AS5333 P462G32Mikk WW S2 RNC02 001 N N320GB5 4KS_4K AS5333 P463G32Mikk CA LX RNC02 001 SO1GBIII1...

Page 184: ... EMEA AS5733 372G32Mikk EM W7HB64EMASME1 MC UMACkk_3 1 2G 320 6L2 2 2R CB_GN_0 3 C_AN_ARA1SP1 AS5733 372G32Mikk WW S2 RN502 001 WW AS5733 372G32Mikk W7HP64ASWW1 MC UMACkk_3 1 2G 320 6L2 2 2R CB_GN_0 3 C_AN_ES62 AS5733 372G50Mikk AU NZ LX RN502 008 AAP AS5733 372G50Mikk W7HP64ASAU1 MC UMACkk_3 1 2G 500 6L2 2 2R CB_GN_0 3 C_outer_AN_ES62SP1 AS5733 373G32Mikk UK LX RN502 018 EMEA AS5733 373G32Mikk W7...

Page 185: ...GN_0 3 C_outer_AN_ES62SP1 AS5733 374G64Mikk UK LX RN502 014 EMEA AS5733 374G64Mikk W7HP64ASGB1 MC UMACkk_3 1 4G 640 6L2 2 2R CB_GN_0 3 C_AN_EN11SP1 AS5733 375G50Mikk UK LX RN502 020 EMEA AS5733 375G50Mikk W7HP64ASGB1 MC UMACkk_3 4G 1G 500_L 6L2 2 2R CB_GN _0 3C_AN_EN11SP1 AS5733 376G32Mikk UK LX RN502 015 EMEA AS5733 376G32Mikk W7HP64ASGB1 MC UMACkk_3 4G 2G 320 6L2 2 2R CB_GN_0 3C_AN_EN11SP1 AS573...

Page 186: ...70M UMA SO2GBIII10 AS5733 372G50Mikk AU NZ LX RN502 008 Ci3370M UMA SO2GBIII10 AS5733 373G32Mikk UK LX RN502 018 Ci3370M UMA SO2GBIII10 AS5733 373G50Mikk UK LX RN502 013 Ci3370M UMA SO2GBIII10 AS5733 374G32Mikk AU NZ LX RN502 010 Ci3370M UMA SO4GBIII10 AS5733 374G32Mikk UK LX RN502 016 Ci3370M UMA SO4GBIII10 AS5733 374G50Mikk AU NZ LX RN502 009 Ci3370M UMA SO4GBIII10 AS5733 374G50Mikk DE LX RN502 ...

Page 187: ...GB5 4KS_4K AS5733 374G32Mikk UK LX RN502 016 N N320GB5 4KS_4K AS5733 374G50Mikk AU NZ LX RN502 009 N N500GB5 4KS_4K AS5733 374G50Mikk DE LX RN502 017 SO2GBIII10 N500GB5 4KS_4K AS5733 374G50Mikk UK LX RN502 019 N N500GB5 4KS_4K AS5733 374G64Mikk AU NZ LX RN502 011 N N640GB5 4KS_4K AS5733 374G64Mikk UK LX RN502 014 N N640GB5 4KS_4K AS5733 375G50Mikk UK LX RN502 020 SO1GBIII10 N500GB5 4KS_4K AS5733 3...

Page 188: ... UK LX RN502 014 NSM8XS 3rd WiFi 1x1 BGN AS5733 375G50Mikk UK LX RN502 020 NSM8XS 3rd WiFi 1x1 BGN AS5733 376G32Mikk UK LX RN502 015 NSM8XS 3rd WiFi 1x1 BGN AS5733 382G32Mikk AU NZ LX RN502 005 NSM8XS 3rd WiFi 1x1 BGN AS5733 382G50Mikk AU NZ LX RN502 003 NSM8XS 3rd WiFi 1x1 BGN AS5733 384G32Mikk AU NZ LX RN502 004 NSM8XS 3rd WiFi 1x1 BGN AS5733 384G32Mikk DE LX RN502 001 NSM8XS 3rd WiFi 1x1 BGN AS...

Page 189: ...384G32Mikk AU NZ LX RN502 004 HM55 6CELL2 2 65W AS5733 384G32Mikk DE LX RN502 001 HM55 6CELL2 2 65W AS5733 384G50Mikk AU NZ LX RN502 006 HM55 6CELL2 2 65W AS5733 384G64Mikk AU NZ LX RN502 012 HM55 6CELL2 2 65W AS5733 384G64Mikk RO LX RN50C 001 HM55 6CELL2 2 65W Table 7 11 RO Description Model Country P N RO Description AS5733Z P612G32Mikk MOYO LX RJW01 002 EMEA AS5733Z P612G32Mikk EM W7HB64EMASME1...

Page 190: ...2R CB_G N_0 3C_AN_FR21SP1 AS5733Z P614G50Mikk IT LX RJW02 009 EMEA AS5733Z P614G50Mikk W7HP64ASIT1 MC UMACkk_3 1 4G 500_L 6L2 2 2R CB_G N_0 3C_AN_IT11 AS5733Z P614G50Mikk LU LX RJW02 018 EMEA AS5733Z P614G50Mikk W7HP64ASLU3 MC UMACkk_3 1 4G 500 6L2 2 2R CB_GN_ 0 3C_AN_IT41SP1 AS5733Z P614G50Mikk NL LX RJW02 017 EMEA AS5733Z P614G50Mikk W7HP64ASNL1 MC UMACkk_3 1 4G 500 6L2 2 2R CB_GN_ 0 3C_AN_NL11S...

Page 191: ..._GN_ 0 3C_AN_ES62 AS5733Z P622G32Mikk WW S2 RJW02 003 WW AS5733Z P622G32Mikk W7HP64ASWW1 MC UMACkk_3 2 1G 320 6L2 2 2R CB_GN_ 0 3C_AN_ES62SP1 AS5733Z P622G50Mikk AU NZ LX RJW02 013 AAP AS5733Z P622G50Mikk W7HP64ASAU1 MC UMACkk_3 1 2G 500 6L2 2 2R CB_GN_ 0 3C_outer_AN_ES62 AS5733Z P622G50Mikk GCTWN LX RJW02 001 TWN AS5733Z P622G50Mikk W7HP64ASTW1 MC UMACkk_3 1 2G 500 6L2 2 2R CB_GN_ 0 3C_AN_TC41 AS...

Page 192: ...W02 005 EMEA AS5733Z P624G50Mikk W7HP64ASCH1 MC UMACkk_3 2 2G 500_L 6L2 2 2R CB_G N_0 3C_AN_IT41 AS5733Z P624G64Mikk BG LX RJW0C 001 EMEA AS5733Z P624G64Mikk LinpusMGABG1 UMACkk_3 1 4G 640 6L2 2 2R CB_GN_ 0 3C_AN_RO21 AS5733Z P626G64Mikk WW S2 RJW02 002 WW AS5733Z P626G64Mikk W7HP64ASWW1 MC UMACkk_3 2G 4G 640 6L2 2 2R CB_GN _0 3C_AN_ES62 Table 7 12 CPU VGA Chip Memory 1 Model Country P N CPU VGA C...

Page 193: ...01 PMDP6200 UMA SO2GBIII10 AS5733Z P622G50Mikk SG LX RJW02 002 PMDP6200 UMA SO2GBIII10 AS5733Z P622G50Mikk SG LX RJW02 003 PMDP6200 UMA SO2GBIII10 AS5733Z P623G50Mikk RU LX RJW01 001 PMDP6200 UMA SO2GBIII10 AS5733Z P624G32Mikk AU NZ LX RJW02 011 PMDP6200 UMA SO4GBIII10 AS5733Z P624G32Mikk CH LX RJW02 004 PMDP6200 UMA SO2GBIII10 AS5733Z P624G50Mikk AU NZ LX RJW02 014 PMDP6200 UMA SO4GBIII10 AS5733Z...

Page 194: ...5733Z P622G50Mikk SG LX RJW02 003 N N500GB5 4KS_4K AS5733Z P623G50Mikk RU LX RJW01 001 SO1GBIII10 N500GB5 4KS_4K AS5733Z P624G32Mikk AU NZ LX RJW02 011 N N320GB5 4KS_4K AS5733Z P624G32Mikk CH LX RJW02 004 SO2GBIII10 N320GB5 4KS_4K AS5733Z P624G50Mikk AU NZ LX RJW02 014 N N500GB5 4KS_4K AS5733Z P624G50Mikk CH LX RJW02 005 SO2GBIII10 N500GB5 4KS_4K AS5733Z P624G64Mikk BG LX RJW0C 001 N N640GB5 4KS A...

Page 195: ...LX RJW02 003 NSM8XS 3rd WiFi 1x1 BGN AS5733Z P623G50Mikk RU LX RJW01 001 NSM8XS 3rd WiFi 1x1 BGN AS5733Z P624G32Mikk AU NZ LX RJW02 011 NSM8XS 3rd WiFi 1x1 BGN AS5733Z P624G32Mikk CH LX RJW02 004 NSM8XS 3rd WiFi 1x1 BGN AS5733Z P624G50Mikk AU NZ LX RJW02 014 NSM8XS 3rd WiFi 1x1 BGN AS5733Z P624G50Mikk CH LX RJW02 005 NSM8XS 3rd WiFi 1x1 BGN AS5733Z P624G64Mikk BG LX RJW0C 001 NSM8XS 3rd WiFi 1x1 B...

Page 196: ...55 6CELL2 2 65W AS5733Z P622G50Mikk AU NZ LX RJW02 013 HM55 6CELL2 2 65W AS5733Z P622G50Mikk GCTWN LX RJW02 001 HM55 6CELL2 2 65W AS5733Z P622G50Mikk SG LX RJW02 002 HM55 6CELL2 2 65W AS5733Z P622G50Mikk SG LX RJW02 003 HM55 6CELL2 2 65W AS5733Z P623G50Mikk RU LX RJW01 001 HM55 6CELL2 2 65W AS5733Z P624G32Mikk AU NZ LX RJW02 011 HM55 6CELL2 2 65W AS5733Z P624G32Mikk CH LX RJW02 004 HM55 6CELL2 2 6...

Page 197: ...CHAPTER 8 Test Compatible Components ...

Page 198: ...8 2 Microsoft Windows 7 Environment Test 8 4 ...

Page 199: ...l of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire AS5333 AS5733 AS5733Z Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 200: ...TEK ALC272X Realtek Audio Codec ALC272X LZ 21000 045 Battery 10001063 SONY 6CELL2 2 Battery SONY AS10D Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 BT 00604 049 60001535 PANASONIC 6CELL2 2 Battery PANASONIC AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 BT 00605 062 60001921 SANYO 6CELL2 2 Battery SANYO AS10D Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 B...

Page 201: ...S 4K drive 375G P SATA 8MB LF HF F W GN003J 4K drive KH 25004 006 60001953 TOSHIBA ELEC N320GB5 4KS _4K HDD TOSHIBA 2 5 5400rpm 320GB MK3259GSXP Capricorn 3BS 375G P 4K drive SATA 8MB LF HF F W GN003J 4K KH 32004 005 60001953 TOSHIBA ELEC N500GB5 4KS _4K HDD TOSHIBA 2 5 5400rpm 500GB MK5059GSXP Capricron 3BS 375G P SATA 8MB LF HF F W GN003J 4K KH 50004 003 60001953 TOSHIBA ELEC N640GB5 4KS _4K HDD...

Page 202: ...F W DA3872 KH 64007 003 60002005 HGST SG N750GB5 4KS HDD HGST 2 5 5400rpm 750GB Dummy P N SATA 8MB LF HF F W 0000 KH 75007 005 60002005 HGST SG N750GB5 4KS _4K HDD HGST 2 5 5400rpm 750GB HTS547575A9E384 Jet B 375G P SATA 8MB LF F W DA3872 KH 75007 004 60002036 SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS 9HH132 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 KH 25001 019 60002036 ...

Page 203: ...15 6WX GAG LED LCD AUO 15 6 W WXGA Glare B156XW02 V6 LF 200nit 8ms 400 1 LK 15605 019 MEM 60001993 NANYA SO1GBIII13 Memory NANYA SO DIMM DDRIII 1333 1GB NT1GC64BH4B0PS CG LF 128 16 0 055um KN 1GB03 034 60001993 NANYA SO2GBIII13 Memory NANYA SO DIMM DDRIII 1333 2GB NT2GC64B88B0NS CG LF 256 8 0 055um KN 2GB03 021 60001993 NANYA SO4GBIII13 Memory NANYA SO DIMM DDRIII 1333 4GB NT4GC64B8HB0NS CG LF 256...

Page 204: ...8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ8A0 LF W O bezel SATA HF Windows 7 Foxconn Yentai Facotry KU 00807 075 60001535 PANASONIC NSM8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ8B0 LF W O bezel SATA HF ZP Foxconn Yentai Facotry KU 00807 078 60001922 TOSHIBA DIGI NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633F LF W O bezel AC01 SATA Fix PowerDVD 10 Issue ...

Page 205: ... Wireless LAN Atheros HB95 1x1 BGN HM WN6601AH NI 23600 070 10001023 LITE ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB125 1x1 BGN NI 23600 086 10001023 LITE ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Reltek RTL8188CE 1x1 BGN NI 23600 088 10001067 INTEL INT100H Lan Intel WLAN 100BN HMWG Crane Peak 1x1 BGN KI CNH01 002 23707801 FOXCONN TW 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Atheros HB95 1x1 BGN ...

Page 206: ...8 10 Test Compatible Components ...

Page 207: ...CHAPTER 9 Online Support Information ...

Page 208: ...9 2 Introduction 9 3 ...

Page 209: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models BIOS updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

Page 210: ...9 4 Online Support Information ...

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