Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated
with the notebook.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step
by step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products,
prototype cards, or modified options can give false errors and invalid system
responses.
1.
Obtain as much detailed information as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3.
Use Table 4-1 with the verified symptom to determine the solution.
4.
If the Issue is still not resolved, refer to
Online Support Information
.
NOTE:
NOTE
:
Do not replace non-defective FRU parts.
Table 4-1.
Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Picture Failure
Internal Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Internal Microphone Failure
USB Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
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Summary of Contents for Aspire 4739Z
Page 1: ...Aspire 4739Z SERVICEGUIDE Downloaded from www Manualslib com manuals search engine ...
Page 10: ...x Downloaded from www Manualslib com manuals search engine ...
Page 11: ...CHAPTER 1 Hardware Specifications Downloaded from www Manualslib com manuals search engine ...
Page 14: ...1 4 Downloaded from www Manualslib com manuals search engine ...
Page 57: ...CHAPTER 2 System Utilities Downloaded from www Manualslib com manuals search engine ...
Page 88: ...3 4 Downloaded from www Manualslib com manuals search engine ...
Page 130: ...3 46 Machine Maintenance Procedures Downloaded from www Manualslib com manuals search engine ...
Page 131: ...CHAPTER 4 Troubleshooting Downloaded from www Manualslib com manuals search engine ...
Page 162: ...5 8 Jumper and Connector Locations Downloaded from www Manualslib com manuals search engine ...
Page 184: ...6 22 FRU Field Replaceable Unit List Downloaded from www Manualslib com manuals search engine ...
Page 186: ...1 2 Acer Aspire 4739Z 7 1 Downloaded from www Manualslib com manuals search engine ...
Page 203: ...CHAPTER 8 Test Compatible Components Downloaded from www Manualslib com manuals search engine ...
Page 213: ...CHAPTER 9 Online Support Information Downloaded from www Manualslib com manuals search engine ...
Page 214: ...9 2 Introduction 9 3 Downloaded from www Manualslib com manuals search engine ...