Acer ASPIRE 4253 Service Manual Download Page 150

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4-22

Troubleshooting

Table 4-9.

SMM Functions POST Code Table

Functionality Name (Include\

PostCode.h)

Phase

Post

Code

Description

SMM_IDENTIFY_FLASH_DEVICE SMM

0xA0

Identify Flash device in SMM

SMM_SMM_PLATFORM_INIT

SMM

0xA2

SMM service initial

SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function

SMM_ACPI_ENABLE_END SMM

0xA7

ACPI enable function complete

SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter

SMM_S3_SLEEP_CALLBACK SMM 0xA3 Enter

SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter

SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter

SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function

SMM_ACPI_DISABLE_END SMM

0xA9

ACPI disable function complete

Table 4-10.

InsydeH2ODDT Debugger POST Code Table

Functionality Name

(Include\ PostCode.h)

PostC

ode

Description

Used by Insyde debugger

0x0D

Waiting for device connect

Used by Insyde debugger

0xD0

Waiting for device connect

Used by Insyde debugger

0xD1

InsydeH2ODDT Ready

Used by Insyde debugger

0xD2

EHCI not found

Used by Insyde debugger

0xD3

Debug port connect low speed device

Used by Insyde debugger

0xD4

DDT Cable become low speed device

Used by Insyde debugger

0xD5

DDT Cable Transmission Error (Get descriptor fail)

Used by Insyde debugger

0xD6

DDT Cable Transmission Error (Set Debug mode fail)

Used by Insyde debugger

0xD7

DDT Cable Transmission Error (Set address fail)

Summary of Contents for ASPIRE 4253

Page 1: ...Aspire 4253 4253G SERVICEGUIDE ...

Page 2: ...s resulting from any defect in the software Copyright 2010 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorpo...

Page 3: ...le 01 The server has been stopped User input text that represents information entered by a computer user such as command names option letters and words are shown in constant width bold Variables contained within user input are shown in angle brackets Example At the prompt type run file name m Keyboard keys are shown in bold italics Example After you enter the data press Enter ...

Page 4: ...eneric service guide In such cases contact your regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may ...

Page 5: ...e 1 9 Notebook Tour 1 10 Touchpad Basics 1 17 Using the Keyboard 1 18 Windows Keys 1 19 Hotkeys 1 20 Specification Tables 1 23 Computer specifications 1 23 Processor 1 24 Processor Specifications 1 24 CPU Fan True Value Table 1 25 GPU Fan True Value Table 1 25 System Memory 1 25 Memory Combinations 1 26 Video Interface 1 26 BIOS 1 26 LAN Interface 1 27 Keyboard 1 27 Hard Disk Drive AVL components ...

Page 6: ...SB Port 1 40 AC Adapter 1 40 System Power Management 1 41 Card Reader 1 41 System LED Indicator 1 42 System DMA Specification 1 42 CHAPTER 2 System Utilities BIOS Setup Utility 2 3 Navigating the BIOS Utility 2 3 BIOS 2 4 Information 2 4 Main 2 6 Security 2 8 Boot 2 12 Exit 2 13 BIOS Flash Utilities 2 14 DOS Flash Utility 2 15 WinFlash Utility 2 17 Clearing BIOS Passwords 2 18 Removing BIOS Passwo...

Page 7: ...M Module Installation 3 17 WLAN Wireless Local Area Network Module Removal 3 18 WLAN Module Installation 3 19 USB Module Removal 3 20 USB Module Installation 3 20 RTC Battery Removal 3 21 RTC Battery Installation 3 21 Bluetooth Module Removal 3 22 Bluetooth Module Installation 3 23 Thermal Module Removal 3 24 Thermal Module Installation 3 25 HDD Hard Disk Drive Module Removal 3 27 HDD Module Insta...

Page 8: ... 3 Power On Issues 4 4 No Display Issues 4 5 LCD Failure 4 7 Keyboard Failure 4 8 Touchpad Failure 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 Other Functions Failure 4 14 Intermittent Problems 4 15 Undetermined Problems 4 15 Post Codes 4 16 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5 3 Clearing Password Check and BIOS Recovery...

Page 9: ...ed Diagrams 6 4 FRU List 6 7 Screw List 6 20 CHAPTER 7 Model Definition and Configuration Acer 4255 7 1 Aspire 4253G 7 22 CHAPTER 8 Test Compatible Components Microsoft Windows 7 Environment Test 8 4 CHAPTER 9 Online Support Information Introduction 9 3 ...

Page 10: ...x ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ...s 1 23 Processor 1 24 Processor Specifications 1 24 CPU Fan True Value Table 1 25 GPU Fan True Value Table 1 25 System Memory 1 25 Memory Combinations 1 26 Video Interface 1 26 BIOS 1 26 LAN Interface 1 27 Keyboard 1 27 Hard Disk Drive AVL components 1 28 Hard Disk Drive AVL components Continued 1 29 Hard Disk Drive AVL components Continued 1 30 Super Multi Drive 1 31 Super Multi Drive Continued 1...

Page 13: ...1 3 Audio Interface 1 39 Battery 1 39 VRAM 1 39 USB Port 1 40 AC Adapter 1 40 System Power Management 1 41 Card Reader 1 41 System LED Indicator 1 42 System DMA Specification 1 42 ...

Page 14: ...1 4 ...

Page 15: ...512 KB 1 MB L2 cache 1 50 1 60 GHz DDR3 1066 MHz 18 W AMD A50M Fusion Controller Hub System Memory 0 Single channel DDR3 SDRAM supports 2 DIMMS Up to 4 GB of DDR3 system memory upgradable to 8 GB using two soDIMM modules Display 0 14 HD 1366 x 768 pixel resolution high brightness 200 nit Acer CineCrystal LED backlit TFT LCD Mercury free environment friendly 16 9 aspect ratio Audio Subsystem 0 High...

Page 16: ... HDR technology Shader Model 5 0 Microsoft DirectX OpenGL 3 1 OpenCL 1 1 Microsoft DirectX Video Acceleration DXVA application interface API External resolution refresh rates VGA port up to 2048 x 1536 85 Hz HDMI port up to 1920 x 1080 60 Hz Aspire 4253 4253G Dual independent display support 16 7 million colors MPEG 2 DVD decoding VC 1 and H 264 AVC decoding MPEG 4 Part 2 DivX and Xvid decoding HD...

Page 17: ...n Wi Fi CERTIFIED Acer InviLink 802 11b g Wi Fi CERTIFIED Supporting Acer SignalUp wireless technology WPAN Bluetooth 3 0 HS Bluetooth 2 1 EDR LAN Gigabit Ethernet Wake on LAN ready Dimension and Weight 0 Dimensions 342 W x 249 D x 28 5 33 5 H mm 13 68 x 9 96 x 1 14 1 34 inches Weight 2 2 kg 4 86 lbs with 6 cell battery pack Power Adapter and Battery 0 ACPI 3 0 CPU power management standard suppor...

Page 18: ... down I O Ports 0 2 in 1 card reader SD MMC Three USB 2 0 ports HDMI port with HDCP support External display VGA port Headphone speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Optional Items 0 1 2 4 GB DDR3 soDIMM module 6 cell Li ion battery pack 3 pin 65 W AC adapter Warranty 0 One year International Travelers Warranty ITW Environment 0 Temperature Operatin...

Page 19: ...Online Backup Security McAfee Internet Security Suite Trial MyWinLocker except China Hong Kong Multimedia Cyberlink PowerDVD NTI Media Maker Gaming Oberon GameZone except US Canada Hong Kong Korea WildTangent US Canada only Communication and ISP Acer Crystal Eye Microsoft Silverlight Skype Windows Live Essentials Web links and utilities Acer Accessory Store Belgium France Germany Italy Netherlands...

Page 20: ...era for video communication only for certain models 2 Display screen Also called Liquid Crystal Display LCD displays computer output configuration may vary by model 3 Power button Turns the computer on and off 4 Keyboard For entering data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 1 3 2 4 5 6 8 7 9 10 ...

Page 21: ...ttery indicator Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode HDD indicator Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivity device status 9 Palmrest Comfortable support area for your hands when you use the computer 10 Speak...

Page 22: ...rations Figure 1 2 Closed Front View Table 1 2 Closed Front View Icon Item Description 1 Microphone jack Accepts inputs from external microphones Headphone speaker li ne out jack Connects to audio line out devices e g speakers headphones 1 2 ...

Page 23: ...Hardware Specifications and Configurations 1 13 Figure 1 3 Rear View Table 1 3 Rear View Icon Item Description 1 Battery bay Houses the computer s battery pack 1 ...

Page 24: ...lock into the notch and turn the key to secure the lock Some keyless models are also available 2 DC in jack Connects to an AC adapter 3 Ventilation slots Enable the computer to stay cool even after prolonged use 4 External display VGA port Connects to a display device e g external monitor LCD projector 5 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 6 HDMI port Supports hig...

Page 25: ... Item Description 1 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 2 Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access indicator Lights up when the optical drive is active 4 Optical drive eject button Ejects the optical disk from the drive 2 1 3 4 5 ...

Page 26: ...e 1 6 Base View Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in position 3 Ventilation slots Enable the computer to stay cool even after prolonged use 4 Battery release latch Releases the battery for removal 1 2 3 4 ...

Page 27: ...pad 1 Left Button 2 Right Button 3 Execute Tap twice at the same speed as double clicking a mouse button Quickly click twice Select Tap once Click once Drag Tap twice at the same speed as double clicking a mouse button rest your finger on the Touchpad on the second tap and drag the cursor Click and hold then use finger on the Touchpad to drag the cursor Access context menu Click once NOTE When usi...

Page 28: ...Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or...

Page 29: ...e help window E Open Windows Explorer F Search for a file or folder D Show the desktop CTRL F Search for computers if you are on a network L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain CTRL TAB Moves focus from Start menu to the Quick Launch toolbar to the system tray use RIGHT ARROW or LEFT ARROW to move focus to items on...

Page 30: ...nication Enables disables the computer s communication devices Communication devices may vary by configuration Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Display off Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the touchpa...

Page 31: ...creases the sound volume Fn V Volume down Decreases the sound volume Fn Home Play Pause Plays or pauses media files Fn Pg Up Stop Stops media file Fn Pg Dn Previous Plays the previous media file Fn End Next Plays the next media file Hot key Icon Function Description ...

Page 32: ...ORE UP6111AQDD Discharge Thermal protec 1 1V UP6111AQDD SYSTEM 5V 3V RT8206 0 9V DDR 1 5V RT8207 Web Camera P13 USB2 0 Ports x3 CardReader P10 USB BOARD Mini Card P4 CPU NB SATA0 150MB SATA ODD SATA1 150MB SATA HDD FFC AU6437 CHARGER ISL88731A CPU SideBand TemperatureSense I2C CPU SideBand TemperatureSense I2C WLAN Debug Conexant 20584 CLK_PCI_775 PCLK_DEBUG 12MHz 25MHz TDP 4 7W 1 8GHz ȼȽƛȾȿɀ TDP ...

Page 33: ...ng to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 0 C to 40 C 32 F to 104 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 20 to 80 Nonoperating 20 to 80 Maximum altitude unpressurized Operating 15 to 3 048m 50 to 10 000ft Nonoperating 15 to 12 192m 50 to 40 000ft Shock Operating 105G 2 ms half sine Nonoperating 220 G 2 ms half sine Random vibration ...

Page 34: ...CMCIA N A Audio codec Conexant 20584 Card reader AU6437 GBL eSata N A Item Specification CPU type Zacate TDP 18W CPU package 413pin BGA Core Logic Two execution cores A 32 KB instruction and 32 KB data first cache L1 for each core A 256 KB shared instruction data second level cache L2 for each core Up to 4 MB shared instruction data third level cache L3 shared among all cores Chipset Hudson M1 Ite...

Page 35: ...dBA Fan on 45C Fan Off 42C 2350 28 Fan on 50C Fan Off 48C 2800 31 Fan on 58C Fan Off 56C 3100 34 Fan on 63C Fan Off 61C 3500 37 Fan on 82C Fan Off 80C 3850 40 Fan on 92C Fan Off 85C 5V N A Throttling 50 On 95C Off 90C OS Shut down 100C H W Shut down 105C Item Specification Memory controller Built in at CPU Memory size DDRIII 1333 512 MB 1 GB 2 GB 4 GB DIMM socket number 2 sockets Supports memory s...

Page 36: ...0 4096 4096 4096 4096 8192 Item Specification Chipset ATI Seymour XT 64 bit Package M2 Pkg Interface PCIE X4 Compatibility Fully compliant with the electrical specifications of ANSI TIA EIA 644 Sampling rate 115MHz Item Specification BIOS vendor Insyde BIOS Version 0 07 BIOS ROM type MX25L3205A MX25L3206A W25X32A W25Q32BV EN25F32 Atmel26DF321 BIOS ROM size 4MB Features Insyde code base Flash ROM 4...

Page 37: ...00 1000 Item Specification Type New Acer TM7T flat keyboard Total number of keypads 105 US 106 UK key Windows logo key Yes Internal external keyboard work simultaneously Plug USB keyboard to the USB port directly Yes Features Phantom key auto detect Overlay numeric keypad Support independent pgdn pgup pgup home end keys Support reverse T cursor keys Factory configurable different languages by OEM ...

Page 38: ...itachi HTS545032B9A300 HTS545032B9SA00 Seagate ST9320325AS ST9320325ASG Capacity GB 160 250 320 Bytes per sector 512 Data heads 2 2 3 Drive Format Disks 1 1 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 1 175 1 175 1 175 3 0 3 0 1 175 1 175 3 0 3 0 1 175 1 175 Media data transfer rate Mbytes sec max 845 300 300 300 ...

Page 39: ...e ST9500325AS ST9500325ASG WD WD5000BPVT WD WD6400BPVT Capacity GB 400 500 640 Bytes per sector 512 Data heads 4 4 4 4 4 3 4 Drive Format Disks 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 1 175 1 175 3 0 3 0 1 175 1 175 3 0 3 0 Media data transfer rate Mbytes sec max 875 875 300 300 875 875 300 300 97 97 DC Power ...

Page 40: ...Toshiba MK7559GSXP WD WD7500BPVT Capacity GB 750 Bytes per sector 512 Data heads 4 Drive Format Disks 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Gbits sec max 3 0 Media data transfer rate Mbytes sec max 584 3 1195 5 97 DC Power Requirements Voltage tolerance 5V 5 ...

Page 41: ...te DL 8 5GB Ver 3 0 DVD RW 4 7GB Ver 1 2 Rev 1 0 2 0 3 0 DVD RAM 4 7GB side Ver 2 2 DVD R 4 7GB Ver 1 3 DL 8 5GB Ver 1 1 DVD RW 4 7GB Vol 1 Ver 1 3 CD CD ROM Mode 1 data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read write CD RW Conforming to Orange Book Part...

Page 42: ...ingle and Multi session CD Extra CDPLUS Video CD CD text data Read Write CD R discs Read Write CD RW discs Read Write DVD ROM DVD R Ver 2 0 2 1 for General Read Write DVD R DL Ver 3 0 Read Write DVD RW Ver 1 0 1 1 1 2 Read Write DVD R Ver 1 3 Read Write DVD R DL Ver1 0 1 1 Read Write DVD RW Ver 1 3 Read Write DVD RW high speed Ver 1 0 Read Write DVD RAM Ver 2 0 2 1 2 2 1 DVD DVD ROM 4 7G 8 54G sin...

Page 43: ...RAM V1 0 DVD RAM V2 0 2 1 2 2 CD CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i Bridge Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra itrax CD CD Text UDF CD CD R and CD RW DVD DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual DVD RAM CD CD DA Re...

Page 44: ... 5 points average 170 min 5 points average Contrast Ratio 500 typ Response Time Optical Rise Time Fall Time msec 8 typ 16 Max Typical Power Consumption watt 3 8 max Include Logic and Blu power Weight without inverter 350 max Physical Size mm 324 L x 192 5 W x 5 2 D Electrical Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Vertical Upper CR 10 Lower 40 min 45 typ 40 min 4...

Page 45: ...ecification VGA Chip ATI Seymour XT Supports No Resolution 16 bits 32 bits Intel NVIDIA ATI 800x600p 60Hz 16 9 Yes Yes Yes Yes Yes 1024x768p 60Hz 16 9 Yes Yes Yes Yes Yes 1280x600 60Hz 16 9 Yes Yes Yes N A N A 1280x720 60Hz 16 9 Yes Yes Yes Yes Yes 1280x768 60Hz 16 9 Yes Yes Yes Yes Yes 1360x768 60Hz 16 9 Yes Yes Yes Yes Yes 1366x768 60Hz 16 9 Yes Yes Yes Yes Yes Item Specifications Chipset Athero...

Page 46: ...d SMA RF connector Coexistence support Controller BCM2046 Features Fully Qualified Bluetooth v2 1 with Class 2 specification RF output power Enhanced Data Rate EDR compliant Full Piconet and Scatternet operation Integrated PIFA Antenna with better RF performance USB 2 0 compliant interface F W upgradable via Flash downloads Very low power consumption Support Coexistence with Intel WCS Wireless Coe...

Page 47: ...cation Vendor Model Chicony 1 3 MB CNFA130 CNF9157 Suyin 1 3MB HF1316 HF1315 Liteon 1 3MB 09P2SF119 10P2TF103 Type CMOS image sensor with SXGA CMOS image sensor S5K6A1GX03 CMOS image sensor with SXGA Item Specification Number supported 1 Features 1 mini card slot for WLAN or WLAN WiMax Item Specification Features ...

Page 48: ...urity Control Please contact Conexant Sales FAE for additional confidential document to disable the bit in microphone from the BIOS Exceeds Windows Vista and Windows 7 Desktop and Notebook Premium Logo Requirements WLP4 0 D Flex power management exceeds Intel ECR 15B requirements and features Wake On PCBeep functionality Hardware Headphone limiter bit supports GS Mark EN50332 2 Compliant with Inte...

Page 49: ...nternal microphone Yes Internal speaker quantity Yes 1W speakers x1 Item Specification Chipset Atheros HB97 BCM943225HM Data throughput 11 54 Mbps up to 300 Mbps for Draft N 11 54 Mbps up to 300 Mbps for Draft N Protocol b g n b g n Interface PCI E PCI E Item Specification Vendor Model name Panasonic AS10D51 Samsung AS2010D Sanyo 3UR18650 Simplo AS2010D Sony AS10D41 Battery Type Lithium Ion Pack c...

Page 50: ... Data throughput Up to 16 7 million colors Number of HDMI port s 1 Location 1 left side Item Specification Input rating 100 240V 1 7A 1 7A 50 60Hz Maximum input AC current 264 Vrms Inrush current 264 Vac Cold Hot start No damage meet fuse and bridge diode I2 t de rating Efficiency Meets EPA 2 0 level V requirement The adapter efficiency shall be more than 87 that is the average value of 25 50 75 a...

Page 51: ... disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system Item Specification Chipset AU6437 Package LQFP 48P Maximum supported size 16G F...

Page 52: ...ate Wifi on Amber Power button backlight Blue color solid on System on Blue color off System off Battery state Full charging Blue Battery charging Amber Back up state Back up active Blue Arcade module state Arcade module active Blue Finger print module state Finger print module active Blue Legacy Mode Power Management DMA0 N A DMA1 N A DMA2 N A DMA3 N A DMA4 Direct memory access controller DMA5 Av...

Page 53: ...B UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 Touchpad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Second...

Page 54: ... Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 I O Address hex System function shipping configuration 0A2 0BF Unused 0C0 0DF DMA controller no 2 0E0 0EF Unused 0F0 0F1 Coprocessor busy clear reset 0F2 0FF Unused 100 16F U...

Page 55: ...nused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 ExpressCard controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 defa...

Page 56: ...1 46 Hardware Specifications and Configurations ...

Page 57: ...CHAPTER 2 System Utilities ...

Page 58: ... 4 Main 2 6 Security 2 8 Boot 2 12 Exit 2 13 BIOS Flash Utilities 2 14 DOS Flash Utility 2 15 WinFlash Utility 2 17 Clearing BIOS Passwords 2 18 Removing BIOS Passwords 2 19 Miscellaneous Tools 2 21 Using DMITools 2 21 Using the LAN MAC EEPROM Utility 2 25 Crisis Disk Recovery 2 26 ...

Page 59: ...o Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Six menu options are Information Main Security Boot Exit To navigate through the following Menu use the left and right arrow keys Item use the up and down arrow keys Change parameter value press F5 or F6 Exit Press Esc Load default settings press F9 P...

Page 60: ...and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD hard disk drive installed on primary IDE master HDD Serial Number Serial number of HDD installed on primary IDE master ATAPI Model Name Model name of Optical device installed in system System BIOS Version System BIOS version 3 5 CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VG...

Page 61: ... version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier Table 2 1 BIOS Information Continued Parameter Description ...

Page 62: ...ideo Memory Available memory for video N A Graphic Mode Shows graphic mode options Option Switchable or Discrete Quiet Boot Shows OEM original equipment manufacturer screen during system boot instead of traditional POST screen Option Enabled or Disabled Network Boot Option to boot system from LAN local area network Option Enabled or Disabled System Time 02 44 56 System Date Total Memory Video Memo...

Page 63: ...ot menu during POST Option Enabled or Disabled D2D Recovery Option to use D2D Recovery function Option Enabled or Disabled SATA Mode Option to set SATA controller mode Option AHCI or IDE Table 2 2 BIOS Main Continued Parameter Description Format Option ...

Page 64: ... to set supervisor password N A Set User Password Option to set user password N A Set HDD Password Option to set HDD password N A Password on Boot Shows if password is required during system boot CAUTION If Power on Password authentication is enabled the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure Refer to Crisis Disk Recovery Disabled or Enabled Supervisor P...

Page 65: ...w password in the Enter New Password field Passwords are not case sensitive and the length must not exceed 12 alphanumeric characters A Z a z 0 9 Retype the password in the Confirm New Password field IMPORTANT Use care when typing a password Characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set NOTE NOTE Password on Boo...

Page 66: ...2 6 Set Supervisor Password 2 Type current password in Enter Current Password field and press Enter 3 Type new password in Enter New Password field Retype new password in Confirm New Password field 4 Press Enter Computer sets Supervisor Password parameter to Set NOTE NOTE Password on Boot must be set to Enabled to activate the password feature 5 Press F10 to save changes and exit BIOS Setup Utilit...

Page 67: ...tilities 2 11 Figure 2 8 Setup Warning Invalid Password If new password and confirm new password strings do not match the Setup Warning dialog appears Figure 2 9 Figure 2 9 Setup Warning Passwords Do Not Match ...

Page 68: ...he module bay Use and keys to select a device and press F5 or F6 to change the value Figure 2 10 BIOS Boot Boot priority order Item Specific Help Use or to select a 1 HDD0 Hitachi HTS54501689A300 2 ATAPI CDROM TSSTcorp CDDVDW TS L633F 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM 3 5 device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape ...

Page 69: ...ve setup item changes to system without exiting Exit Discarding Changes Exit BIOS utility without saving setup item changes to system Load Optimal Defaults Load optimal default values for all setup items Load Custom Defaults Load custom default values for all setup items Save Custom Defaults Save setup item changes to system Discard Changes Load previous values of all setup items Exit Saving Chang...

Page 70: ...overy Disc is not available create one before Flash utility is used NOTE NOTE Do not install memory related drivers XMS EMS DPMI when Flash is used NOTE NOTE Use AC adaptor power supply when running Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run Flash 1 Prepare a bootable USB HDD 2 Copy Flash utilities to bootable U...

Page 71: ... 2 13 Boot priority order Item Specific Help Use or to select a 1 HDD0 Hitachi HTS54501689A300 2 ATAPI CDROM TSSTcorp CDDVDW TS L633F 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM 3 5 device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu C zq8_006t Reading file Flash package mode Option bios ecbp Please do not remove the AC powe...

Page 72: ...sh is complete when the message Flash Programming Complete is shown System will restart automatically when finished NOTE NOTE If AC power is not connected the following message is shown Figure 2 14 Plug in the AC power to continue Figure 2 14 AC Power Warning ...

Page 73: ...Utilities 2 17 WinFlash Utility 0 Perform the following to use the WinFlash Utility 1 Double click WinFlash executable 2 Click OK to begin update A progress screen is shown Figure 2 15 Figure 2 15 InsydeFlash ...

Page 74: ...e Crisis Disk Recovery This section provides details about removing HDD BIOS passwords Clear the BIOS Password as follows NOTE NOTE If the BIOC password is incorrectly entered three times an error is generated Figure 2 16 Figure 2 16 Password Error Status To reset the BIOS password perform the following 1 Press any key to exit the menu 2 In DOS mode execute ClearSuPw exe Figure 2 17 Clear BIOS Pas...

Page 75: ...e lower cover and use a metal instrument to short the CMOS jumper Figure 2 18 CMOS Jumper Software method If wrong supervisor password is entered three times the message System will halt is displayed on screen Figure 2 19 Supervisor Password Error Table 2 5 CMOS Jumper Item Description 1 Clear CMOS Jumper 1 ...

Page 76: ...S menu item Power on Password is set to Enabled then Crisis Recovery disc must be used Method 2 0 If BIOS menu item Power on Password is set to Disabled 1 Boot to DOS and execute ClearSuPw exe Figure 2 20 Figure 2 20 Clear Supervisor Password Utility 2 When message Clear the SU Pws completely is displayed supervisor password has been removed ...

Page 77: ...ed in the DMI pool for hardware management When the BIOS shows Verifying DMI pool data it is checking that the table correlates with the hardware before sending information to the operating system Windows etc To update the DMI Pool perform the following 1 Boot to DOS 2 Execute qdmi30a exe To execute a specific function select the associated menu number Figure 2 21 DMI Tools Main Menu Screen ...

Page 78: ...2 22 System Utilities 3 Press 1 to modify the asset tag key Figure 2 22 Asset Tag Menu Item 4 Press 2 to modify the product number key Figure 2 23 Product Name Menu Item ...

Page 79: ...System Utilities 2 23 5 Press 3 to modify serial number key Figure 2 24 Serial Number Menu Item 6 Press 4 to modify the 1394 GUID number key Figure 2 25 1394 GUID Number Menu Item 7 Press 0 to exit ...

Page 80: ...es 8 At the command prompt type VEEPROM to write any changes in the data to the EEPROM Figure 2 26 VEEPROM Command Prompt NOTE NOTE When using any of the write options restart the system to make the new DMI data effective ...

Page 81: ... mode 1 Use a text editor Ex Notepad to open the MAC CFG file See the MAC CFG contents in Figure 2 27 Figure 2 27 LAN MAC EEPROM 2 Enter into DOS 3 Run the P BAT file to write MAC values to EEPROM 4 Reboot the system when the process has completed Table 2 6 LAM MAC EEPROM Parameter Description WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 Value n...

Page 82: ...Disk Recovery 0 1 Plug in the USB flash disk 2 Select the Fast Format option and click Start Then click Next Figure 2 28 USB Flash Crisis Disk 3 Click Format and then Exit to complete the operation Figure 2 29 USB Flash Crisis Disk ...

Page 83: ...NOTE NOTE Do not place any other fd files to the USB flash disk root directory 5 Plug in the USB Flash Disk without AC plug 6 Press Fn Esc keys and hold them down then plug in AC power The power button flashes orange 7 Press Power button and the system will enter crisis mode to flash the BIOS ...

Page 84: ...2 28 System Utilities ...

Page 85: ...CHAPTER 3 Machine Maintenance Procedures ...

Page 86: ...l 3 18 WLAN Module Installation 3 19 USB Module Removal 3 20 USB Module Installation 3 20 RTC Battery Removal 3 21 RTC Battery Installation 3 21 Bluetooth Module Removal 3 22 Bluetooth Module Installation 3 23 Thermal Module Removal 3 24 Thermal Module Installation 3 25 HDD Hard Disk Drive Module Removal 3 27 HDD Module Installation 3 28 Mainboard Removal 3 29 Mainboard Installation 3 30 LCD Liqui...

Page 87: ...3 3 LVDS Cable Removal 3 42 LVDS Cable Installation 3 43 WLAN Antenna Removal 3 44 WLAN Antenna Installation 3 44 ...

Page 88: ...3 4 ...

Page 89: ... the actual model During the removal and installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be completed prior to starting maintenance Recommended Equipment 0 The following equipment are recommended to do the following maintenance procedures Wrist grounding strap and conductive mat Flat ...

Page 90: ...uences It shows information on what components may need to be removed and installed during servicing Figure 3 1 Maintenance Flow Battery Keyboard ODD Module USB Board Lower Cover WLAN Module Bluetooth Module Mainboard RTC Battery SD Dummy Card Thermal Module HDD Module LCD Module LCD Bezel LCD Panel Speaker Camera Antennas DIMM Modules LCD Brackets LVDS Cable ...

Page 91: ...d install sequence Follow the order of the sequence to avoid damage to any of the hardware components Do the following prior to starting any maintenance procedures 1 Remove power A from the system and peripherals 2 Remove all cables from system Figure 3 2 AC Adapter Outlet 3 Put system on a stable work surface A ...

Page 92: ...ure 3 3 3 Push and hold battery release latch B to release position Figure 3 3 4 Lift battery pack C from battery bay Figure 3 3 Figure 3 3 Battery IMPORTANT Follow local regulations for battery C disposal Figure 3 3 Battery Pack Installation 0 1 Hold latch B in release position and install battery C Figure 3 3 2 Lock battery lock unlock latch A Figure 3 3 C A B ...

Page 93: ...my Card Removal 0 1 Push dummy card A in to release it from the spring latch Figure 3 4 2 Remove dummy card A Figure 3 4 Figure 3 4 Dummy Card Dummy Card Installation 0 1 Insert dummy card A Figure 3 4 2 Push card until spring latch locks A ...

Page 94: ...Pack Removal 1 Release seven 7 latches from the keyboard Figure 3 5 Figure 3 5 Keyboard Latches 2 Turn the keyboard over so that the keys are face down on the palm rest C Figure 3 6 3 Disconnect keyboard FPC A from mainboard connector B Figure 3 6 Figure 3 6 Keyboard FPC A B C ...

Page 95: ...d Keyboard Installation 0 1 Put the keyboard face down on the palm rest C Refer to Figure 3 6 2 Connect keyboard FPC A to mainboard connector B Refer to Figure 3 6 3 Turn the keyboard over and align the keyboard with the indentation in the upper cover 4 Press down to secure the latches on the upper cover Refer to Figure 3 5 5 Install battery ...

Page 96: ...emoval 1 Remove one 1 screw A from lower cover Figure 3 7 Figure 3 7 ODD Module in Lower Cover 2 Remove ODD module B from ODD bay Figure 3 7 3 Remove two 2 screws C from ODD module Figure 3 8 4 Remove ODD bracket D from ODD module 5 Remove ODD bezel E from ODD module Figure 3 8 ODD Module A B D D E E C C ...

Page 97: ...DD bezel E on ODD module Figure 3 8 2 Install ODD bracket D on ODD module 3 Secure two 2 screws C 4 Insert ODD module B into ODD module bay Refer to Figure 3 7 5 Install and secure screw A to lower cover 6 Install battery ID Size Quantity Screw Type A M2 5 6 0 1 C M2 0 3 0 2 ...

Page 98: ...Maintenance Procedures Lower Cover Removal 0 Prerequisite ODD Optical Disk Drive Module Removal 1 Remove twenty three 23 securing screws from the lower cover Refer to Figure 3 9 Figure 3 9 Lower Cover Screw Location ...

Page 99: ... from the upper cover Figure 3 10 Figure 3 10 Lower Cover Removal Lower Cover Installation 0 1 Align and lower cover onto the device Figure 3 10 2 Install and secure twenty three 23 screws to lower cover Refer to Figure 3 9 3 Install ODD ID Size Quantity Screw Type Green Call out M2 0 3 0 6 Red Call out M2 5 6 0 17 A B B ...

Page 100: ...IMM Dual In line Memory Module Module Removal 0 Prerequisite Lower Cover Removal 1 Find DIMM D on lower cover Figure 3 11 Figure 3 11 Component Location 2 Push DIMM clips A outwards Figure 3 12 Figure 3 12 DIMM Modules A B C D E F A A A B ...

Page 101: ... Figure 3 12 4 Repeat steps 2 and 3 for remaining modules DIMM Module Installation 0 1 Connect DIMM into mainboard connector B Refer to Figure 3 12 2 Push down on DIMM until module clips A lock in position Refer to Figure 3 12 3 Repeat steps 2 and 3 for remaining modules 4 Install lower cover ...

Page 102: ...site Lower Cover Removal 1 Find WLAN module C on lower cover Refer to Figure 3 11 2 Disconnect main A and auxiliary B antenna cables from module Figure 3 13 Figure 3 13 WLAN Module 3 Remove antenna cables from cable guides on the thermal module Figure 3 14 Figure 3 14 WLAN Cable Routing C A B D ...

Page 103: ...stallation 0 1 Put module into mainboard connector D Refer to Figure 3 13 2 Install and secure one 1 screw C to mainboard Refer to Figure 3 13 3 Put antenna cables into the cable guides on the thermal module Refer to Figure 3 14 4 Install main A and auxiliary B antenna cables on WLAN module Refer to Figure 3 13 5 Install lower cover ID Size Quantity Screw Type C M2 5 4 0 1 ...

Page 104: ...oard connector C Figure 3 15 Figure 3 15 USB module 4 Remove screw D from lower cover Figure 3 15 5 Remove USB module from lower cover USB Module Installation 0 1 Install USB module F on lower cover Refer to Figure 3 11 2 Install and secure screw D to lower cover Figure 3 15 3 Connect USB module FFC A to module connector B Figure 3 15 4 Connect USB module FFC A to mainboard connector C Figure 3 15...

Page 105: ...he RTC battery through the gap in the mainboard connector A to release the battery Figure 3 16 Figure 3 16 RTC Battery IMPORTANT Follow local regulations for battery Figure 3 16 disposal 3 Remove RTC battery from mainboard connector RTC Battery Installation 0 1 Put RTC battery A into the mainboard connector and press down to secure it Refer to Figure 3 16 2 Install lower cover A ...

Page 106: ...ooth module E on upper cover Refer to Figure 3 11 2 Disconnect Bluetooth cable C from mainboard connector Figure 3 17 3 Release the Bluetooth board A from the board guide B Figure 3 17 Figure 3 17 Bluetooth Module 4 Lift the Bluetooth module from the upper cover Figure 3 18 Figure 3 18 Bluetooth Module A B C ...

Page 107: ... Bluetooth Module Bluetooth Module Installation 0 1 Connect Bluetooth cable B to Bluetooth module A Figure 3 19 2 Install and secure Bluetooth module A to upper cover 3 Put Bluetooth cable along the opening in the mainboard Figure 3 18 4 Connect Bluetooth cable C to mainboard connector Figure 3 18 5 Install lower cover A B B ...

Page 108: ...Figure 3 11 2 Remove the WLAN antennas from cable guides Refer to Figure 3 14 3 Loosen four 4 captive screws A Refer to Figure 3 20 4 Loosen one 1 captive screw B Figure 3 20 5 Remove one 1 screw C from mainboard Figure 3 20 Figure 3 20 Thermal Module 6 Disconnect the thermal module cable from the mainboard connector D Figure 3 20 A A C B D ...

Page 109: ...Eapus XR PE 1 Remove all traces of thermal grease from CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply small amount of thermal grease to center of CPU NOTE NOTE Force used during installation of thermal module is sufficient to spread grease evenly over CPU top 3 Install and secure four 4 non captive screws A in numerical order from ...

Page 110: ...3 26 Machine Maintenance Procedures ID Size Quantity Screw Type C M2 5 3 0 Ni 1 ...

Page 111: ...d Disk Drive Module Removal 0 Prerequisite USB Module Installation 1 Find HDD module A on lower cover Figure 3 22 Figure 3 22 HDD Module Location 2 Remove one 1 screw B from the upper cover Figure 3 23 Figure 3 23 HDD Module Screw Location A B C ...

Page 112: ... module HDD Module Installation 0 1 Put HDD brackets onto HDD module Figure 3 24 2 Install four 4 screws D and secure HDD brackets E to HDD module Figure 3 24 3 Put HDD module onto upper cover Refer to Figure 3 22 4 Connect HDD module to mainboard connector C Refer to Figure 3 23 5 Install one 1 screw B and secure HDD module to upper cover Refer to Figure 3 23 6 Install USB board ID Size Quantity ...

Page 113: ...eaker cable from mainboard connector C Figure 3 25 3 Disconnect Bluetooth cable from mainboard connector B Figure 3 25 4 Disconnect LVDS cable from mainboard connector D Figure 3 25 5 Remove one 1 screw E from the mainboard Figure 3 25 6 Remove mainboard by lifting it from upper cover CAUTION Make sure all cables are moved away from the device to avoid damage during removal E A B C D ...

Page 114: ...egulations for disposal Mainboard Installation 0 1 Put mainboard onto upper cover Figure 3 25 2 Install and secure one 1 screw E to mainboard Figure 3 25 3 Connect LVDS cable D to mainboard connector Figure 3 25 4 Connect Bluetooth cable B to mainboard connector Figure 3 25 5 Connect speaker cable C to mainboard connector Figure 3 25 6 Install thermal module ID Size Quantity Screw Type E M2 5 3 0 ...

Page 115: ...CD Liquid Crystal Display Module Removal 0 Prerequisite Mainboard Removal 1 Remove four 4 screws A from LCD hinges Figure 3 27 Figure 3 27 LCD Hinge Screws 2 Remove the upper cover from the LCD module Figure 3 28 Figure 3 28 LCD Module A A ...

Page 116: ...are moved away from the device to avoid damage during removal LCD Module Installation 0 1 Align LCD hinges with the hinge guides on the upper cover 2 Install and secure four 4 screws A Refer to Figure 3 27 3 Install mainboard ID Size Quantity Screw Type A M2 5 4 0 4 ...

Page 117: ...er as shown on Figure 3 29 2 Remove four 4 screws B C from the speaker cable bracket Figure 3 29 3 Remove speaker bracket D from upper cover Figure 3 29 Figure 3 29 Speaker 4 Loosen two 2 captive screws E from speaker Figure 3 30 Figure 3 30 Speaker 5 Remove speaker cable F from cable guides Figure 3 30 C B D A E F ...

Page 118: ...gure 3 30 3 Secure speaker with two 2 captive screws E Figure 3 30 4 Install speaker bracket D onto upper cover Refer to Figure 3 29 5 Install and secure four 4 screws to speaker bracket Refer to Figure 3 29 6 Connect module FFC A to mainboard connector C Refer to Figure 3 29 7 Install mainboard ID Size Quantity Screw Type C M2 0 2 0 3 E M2 5 4 0 1 ...

Page 119: ...l Removal 0 Prerequisite LCD Liquid Crystal Display Module Removal 1 Remove two 2 screws A from the LCD module Figure 3 31 Figure 3 31 LCD Bezel 2 Lift the bottom of the bezel up releasing it from the latches Figure 3 32 Figure 3 32 LCD Bezel A A ...

Page 120: ...3 LCD Bezel 4 Lift the bezel from LCD module LCD Bezel Installation 0 1 Put LCD bezel on the LCD module Refer to Figure 3 31 2 Press along the edges of the LCD bezel to secure the latches on the LCD module 3 Install and secure two 2 screws A to the LCD bezel Refer to Figure 3 31 4 Install LCD module ID Size Quantity Screw Type A M2 5 4 0 2 ...

Page 121: ...el Removal 1 Find the camera module A in the LCD module Figure 3 34 Figure 3 34 Camera Module Location 2 Disconnect the camera cable A from connector B Figure 3 35 NOTE NOTE Use care not to damage the cable Figure 3 35 Camera Cable 3 Lift the camera module from the LCD cover A A B ...

Page 122: ...8 Machine Maintenance Procedures Camera Module Installation 0 1 Put camera module on the LCD module Refer to Figure 3 34 2 Connect the camera cable A to connector B Refer to Figure 3 35 3 Install LCD bezel ...

Page 123: ... Prerequisite LCD Bezel Removal 1 Remove the six 6 screws A from the LCD panel Figure 3 36 Figure 3 36 LCD Panel 2 Remove the LVDS cable C from the cable guides Figure 3 37 Figure 3 37 LVDS Cable 3 Lift the LCD panel B from LCD cover Figure 3 36 A A A A B C ...

Page 124: ...tion 0 1 Put LCD panel on the LCD cover Refer to Figure 3 36 2 Put LVDS cable C in the cable guides Refer to Figure 3 37 3 Install and secure six 6 screws A to the LCD panel Refer to Figure 3 36 4 Install LCD bezel ID Size Quantity Screw Type A M2 5 4 0 6 ...

Page 125: ... four 4 screws A Figure 3 38 Figure 3 38 LCD Bracket 2 Remove LCD bracket from the LCD panel LCD Bracket Installation 0 1 Put LCD bracket on the LCD panel Figure 3 38 2 Install and secure four 4 screws A to the LCD bracket Figure 3 38 3 Install LCD panel ID Size Quantity Screw Type A M2 0 3 0 4 A A A A ...

Page 126: ...l 0 Prerequisite LCD Panel Removal 1 Remove LVDS cable A from the adhesive on the rear of the LCD panel Figure 3 39 Figure 3 39 LVDS Cable 2 Remove the yellow tape B securing the LVDS cable to the LCD panel connector Figure 3 40 Figure 3 40 LVDS Cable A B ...

Page 127: ...D panel connector D Figure 3 41 Figure 3 41 LVDS Cable LVDS Cable Installation 0 1 Put LVDS cable into the LCD panel connector D and secure clear mylar tape Figure 3 41 2 Put yellow tape C on the LVDS cable to secure it Refer to Figure 3 40 3 Put LVDS cable A on the rear of the LCD panel Refer to Figure 3 39 4 Install LCD panel C D ...

Page 128: ...1 Remove black A and white B WLAN antennas Figure 3 42 WLAN Antenna 2 Remove antenna cables from cable guides WLAN Antenna Installation 0 1 Put antenna cables into cable guides Refer to Figure 3 42 2 Put black A and white B antennas onto LCD cover Refer to Figure 3 42 3 Install LCD panel A B ...

Page 129: ...CHAPTER 4 Troubleshooting ...

Page 130: ...sues 4 4 No Display Issues 4 5 LCD Failure 4 7 Keyboard Failure 4 8 Touchpad Failure 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 Other Functions Failure 4 14 Intermittent Problems 4 15 Undetermined Problems 4 15 Post Codes 4 16 ...

Page 131: ...invalid system responses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved refer to Online Support Information NOTE NOTE Do not replace non ...

Page 132: ...ween the computer and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the thermal unit and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the ...

Page 133: ...pages for specific model procedures 2 Make sure the computer has power by checking for one of the following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 Drain stored power by removing the power cable and battery Hold the power button for 10 seconds START Power On No Power On Issues Replace Ext DDR RAM module No No Fasten Screw Replace M B Check connection No LCD modu...

Page 134: ...he computer is not running on battery alone as this may reduce display brightness 2 Adjust the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced Refer to Disassembly Process 3 Check the display resolution is correctly configured Minimize or close al...

Page 135: ...Troubleshooting 4 7 LCD Failure 0 If the LCD fails perform the following Figure 4 3 LCD Failure ...

Page 136: ... Troubleshooting Keyboard Failure 0 If the Keyboard fails perform the following Figure 4 4 Keyboard Failure No No START Keyboard FPC well connected Connect it well Keyboard OK Replace keyboard Replace M B ...

Page 137: ...Touchpad Failure 0 If the Touchpad fails perform the following Figure 4 5 Touchpad Failure Start OK NG OK NG Check M B T P FFC Re assemble the T P FFC to M B Check TouchPad Swap Reassemble the T P board or T P FFC Swap M B ...

Page 138: ...or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range Click the volume icon on the taskbar Drag the slider to 50 Confirm that the volume is not muted Click Mixer to verify that other aud...

Page 139: ...t Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earlier time and date 11 Reinstall the operating system 12 If the issue is still not resolved refer to Online Support Information ...

Page 140: ...Devices clear by default The microphone appears on the Recording tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next F...

Page 141: ...ting 4 13 USB Failure 0 If the USB fails perform the following Figure 4 8 USB Failure Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check USB B OK Swap USB B and USB cable OK NG Swap M B ...

Page 142: ...4 14 Troubleshooting Other Functions Failure 0 1 Check if drives are functioning correctly 2 Check if external modules are functioning correctly 3 Change mainboard to check if current one is defective ...

Page 143: ...re incorrect whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU NOTE NOTE Verify that all attached devices are supported by the computer NOTE NOTE Verify that the power supply being used at the time of the failure is operating correctly Refer to Power On Issues 1 Remove power from th...

Page 144: ...eserve 0xD0 0xD7 OEM Reserve 0xE8 0xEB Reserved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Table 4 3 SEC Phase POST Code Table Functionality Name Include PostCode h Phase PostCode Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR SEC 04 PCIE MMIO Base Addres...

Page 145: ...INIT PEI 79 SMBUS Early Initialization PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_INIT PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMO...

Page 146: ...REGION DXE 47 Setup Legacy Region service DXE_SB_INIT DXE 48 South Bridge Middle initialization DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Variable Service initialization DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service DXE_MTC_INIT DXE 4D MTC Initial DXE_CPU_INIT DXE 4E CPU Middle Initializati...

Page 147: ... BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video d...

Page 148: ...Setup Menu BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_RO M BDS 2C Shadow Misc Option ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial before boot to OS BDS_GO_LEGACY_BOOT BDS 2F Start to boot Legacy OS BDS_GO_UEFI_BOOT BDS 30 Start to boot UEFI ...

Page 149: ... system configuration stage2 S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE during S3 resume S3_BEFORE_MP_INIT PEI C8 Multi processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9 Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS Table 4 8 ACPI Functio...

Page 150: ...all ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Table 4 10 InsydeH2ODDT Debugger POST Code Table Functionality Name Include PostCode h PostC ode Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found ...

Page 151: ...CHAPTER 5 Jumper and Connector Locations ...

Page 152: ...5 2 Mainboard Jumper and Connector Locations 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing Password Check 5 5 Clear CMOS Jumper 5 6 BIOS Recovery by Crisis Disk 5 6 ...

Page 153: ...d Connector Locations Mainboard Jumper and Connector Locations 0 Figure 5 1 Mainboard Top Table 5 1 Mainboard Top Item Description Item Description 1 Card Reader Connector 3 Keyboard Connector 2 Touchpad Connector 4 Bluetooth Connector 1 1 2 3 4 ...

Page 154: ...em Description 1 Battery Connector 8 VGA Connector 2 Mini Card Connector 9 LAN Connector 3 ODD Connector 10 HDMI Connector 4 HDD Connector 11 USB Connector 5 DC IN Connector 12 Headphone SPDIF Connector 6 LCD Connector 13 Speaker Connector 7 Fan Connector 14 Mini Card Connector 1 2 3 4 13 14 5 6 7 8 9 10 11 12 ...

Page 155: ...Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Remove power from the system 2 Remove battery 3 Remove lower cover 4 Disconnect the RTC battery 5 Locate the CMOS jumper 6 Use an electric conduc...

Page 156: ...ore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hot Key 0 The system provides a function hot key Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a spec...

Page 157: ...USB storage disk using the Fast Format option 2 Save ROM file file name BIOS HM40X64 bin to the root directory of USB storage Make sure that there is no other BIOS file saved in the same directory 3 Plug USB storage into USB port 4 Press Fn ESC button then plug in AC power 5 The Power button flashes once 6 Press Power button to initiate system CRISIS mode 7 When CRISIS is complete the system auto ...

Page 158: ...5 8 Jumper and Connector Locations ...

Page 159: ...CHAPTER 6 FRU Field Replaceable Unit List ...

Page 160: ...6 2 Exploded Diagrams 6 4 FRU List 6 7 Screw List 6 20 ...

Page 161: ... web or channel Part number changes will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to ret...

Page 162: ...ure 6 1 Upper Lower Cover Exploded Diagram Table 6 1 Upper Lower Cover Exploded Diagram No Description Acer Part No 1 Keyboard KB I140A 204 2 Upper Case 60 R6Z07 001 3 ODD Module 6M RDX07 001 4 USB Board 55 R6Z07 001 5 HDD Module KH 16001 045 1 2 3 4 5 6 7 9 8 ...

Page 163: ... Replaceable Unit List 6 5 6 USB to Mainboard FFC 50 R6Z07 001 7 Lower Case 60 R6Z07 007 8 Battery BT 00603 111 9 Dummy Card 42 PSR07 002 Table 6 1 Upper Lower Cover Exploded Diagram No Description Acer Part No ...

Page 164: ...gram Table 6 2 LCD Assembly Exploded Diagram No Description Acer Part No 1 LCD Bezel 60 R6Z07 010 2 LCD Bracket Left 33 R6Z07 004 3 LED Panel 6M RDX07 002 4 LVDS Cable 50 R6Z07 004 5 Camera AM 21400 067 6 LCD Bracket Right 33 R6Z07 005 7 LCD Cover 60 R6Z07 009 1 2 3 4 6 7 5 ...

Page 165: ...A065N1 LV5 low profile LED LF AP 0650A 017 BATTERY Battery SANYO AS10D Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON ID AS10D31 BT 00603 111 Battery SONY AS10D Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 BT 00604 049 Battery PANASONIC AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 BT 00605 062 Battery SAMSUNG AS10D Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10...

Page 166: ...2070 T77H114 01 BH 21100 010 Foxconn Bluetooth ATH BU12 2 1 BH 21100 012 Foxconn Bluetooth ATH BU12 3 0 BH 21100 011 USB BOARD 55 R6Z07 001 CABLE POWER CORD EU 1 8M 3PBLACK FM010008 010 27 TATV7 001 POWER CORD UK 3PIN 27 A03V7 004 POWER CORD PRC 3P Y536B30001218008 27 TATV7 004 POWER CORD US 3PIN ROHS 27 TAXV7 001 PWR CORD ISR 1 8M 3PBLK FZ0I0008 038 27 TATV7 005 PWR CORD V50CB3T3012180QD TW 110V ...

Page 167: ... CABLE 6P FOR BT3 0 BRM2070 50 TVM07 002 BLUETOOTH CABLE 50 PSR07 001 FFC USB TO M B 50 R6Z07 001 CASE COVER BRACKET ASSEMBLY UPPER CASE W SPK TP TP FFC BLACK 60 R6Z07 001 UPPER CASE W SPK TP TP FFC BROWN 60 R6Z07 002 UPPER CASE W SPK TP TP FFC RED 60 R6Z07 003 LOWER CASE 60 R6Z07 007 HINGE SUPPORT BRACKET FOR UPPER CASE 33 R6Z07 001 DUMMY CARD 42 PSR07 002 CPU SUPPORT BRACKET 33 RDX07 001 Table 6...

Page 168: ...LF W O bezel SATA HF Windows 7 KU 0080E 027 ODD PIONEER Super Multi DRIVE 12 7mm Tray DL 8X DVR TD10RS LF W O bezel 1 00 SATA KU 00805 049 ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT34N LF W O bezel SATA Zero Power Supported PCC LD HF Windows 7 KU 0080D 057 ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ890A LF W O bezel SATA HF Windows 7 KU 00807 064 ODD TOSHIBA Super Multi DRIVE 12 7mm ...

Page 169: ...9 HDD WD 2 5 5400rpm 250GB WD2500BEVT 22A23T0 WD ML320S SATA 8MB LF F W 01 01A01 KH 25008 025 HDD WD 2 5 5400rpm 250GB WD2500BPVT 22ZEST0 ML320S AF 4K drive SATA 8MB LF F W 01 01A01 4K drive KH 25008 029 HDD SEAGATE 2 5 5400rpm 250GB ST92503010AS Sapta 1 7mmZH 250G P SATA 8MB LF F W 0001SDM1 KH 25001 018 HDD TOSHIBA 2 5 5400rpm 320GB Capricorn BS MK3265GSX SATA 8MB LF F W GJ001J KH 32004 004 HDD H...

Page 170: ...01 KH 64008 004 HDD TOSHIBA 2 5 5400rpm 640GB MK6465GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J KH 64004 001 HDD WD 2 5 5400rpm 640GB WD6400BPVT 22HXZT1 ML375M SATA 8MB LF F W 01 01A01 4K KH 64008 005 HDD WD 2 5 5400rpm 750GB WD7500BPVT 22HXZT1 ML375M 4K drive SATA 8MB LF F W 01 01A01 KH 75008 009 HDD TOSHIBA 2 5 5400rpm 750GB MK7559GSX 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GNDD3J KH ...

Page 171: ...ack French Texture KB I140A 211 Keyboard ACER AC4T_A10B AC4T 87KS Black German Texture KB I140A 212 Keyboard ACER AC4T_A10B AC4T 86KS Black Greek Texture KB I140A 213 Keyboard ACER AC4T_A10B AC4T 87KS Black Hungarian Texture KB I140A 214 Keyboard ACER AC4T_A10B AC4T 87KS Black Italian Texture KB I140A 215 Keyboard ACER AC4T_A10B AC4T 91KS Black Japanese Texture KB I140A 216 Keyboard ACER AC4T_A10B...

Page 172: ...k US International Texture KB I140A 229 Keyboard ACER AC4T_A10B AC4T 86KS Black US International w Hebrew Texture KB I140A 230 Keyboard ACER AC4T_A10B AC4T 87KS Black US w Canadian French Texture KB I140A 231 LCD LCD MODULE 14 LED GLARE IMR W CCD ANTENNA 2 BLACK 6M RDX07 002 LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G04 LF 220nit 8ms 500 1 LK 14006 015 LED LCD LPL 14 WXGA Glare LP140WH1 TLA2 LF 220...

Page 173: ...W CCD ANTENNA 2 BROWN 6M RDX07 003 LED LCD LPL 14 WXGA Glare LP140WH1 TLA2 LF 220nit 8ms 500 1 LK 14008 004 LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G03 LF 220nit 8ms 500 1 LK 14006 011 LED LCD AUO 14 WXGA Glare B140XW01 V8 0A LF 220nit 8ms 500 1 power saving LK 14005 010 LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G04 LF 220nit 8ms 500 1 LK 14006 015 LED LCD CMI 14 WXGA Glare BT140GW01 V6 LF 220nit ...

Page 174: ...R W CCD ANTENNA 2 RED 6M RDX07 002 LED LCD LPL 14 WXGA Glare LP140WH1 TLA2 LF 220nit 8ms 500 1 LK 14008 004 LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G03 LF 220nit 8ms 500 1 LK 14006 011 LED LCD AUO 14 WXGA Glare B140XW01 V8 0A LF 220nit 8ms 500 1 power saving LK 14005 010 LED LCD CMI 14 WXGA Glare BT140GW01 V6 LF 220nit 8ms 600 1 LK 1400D 008 LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G04 LF 220nit ...

Page 175: ...MAIN BOARD SEYMOUR_XT E350 1 6G W CARD READER MIC MB RDW06 00 1 MEMORY Memory ELPIDA SO DIMM DDRIII 1333 1GB EBJ10UE8BDS0 DJ F LF 128 8 0 065um KN 1GB09 015 Memory SAMSUNG SO DIMM DDRIII 1333 1GB M471B2873FHS CH9 LF 128 8 46nm KN 1GB0B 035 Memory HYNIX SO DIMM DDRIII 1333 1GB HMT112S6TFR8C H9 LF 128 8 0 055um KN 1GB0G 026 Memory KINGSTON SO DIMM DDRIII 1333 1GB ACR128X64D3S1333C9 LF 128 8 0 065um ...

Page 176: ...KINGSTON SO DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128 8 0 065um KN 2GB07 004 Memory NANYA SO DIMM DDRIII 1333 2GB NT2GC64B88B0NS CG LF 256 8 0 055um KN 2GB03 021 Memory MICRON SO DIMM DDRIII 1333 2GB MT8JSF25664HZ 1G4D1 LF 256 8 0 055um KN 2GB04 017 Memory HYNIX SO DIMM DDRIII 1333 2GB HMT325S6BFR8C H9 LF 256 8 46nm KN 2GB0G 018 Memory SAMSUNG SO DIMM DDRIII 1066 4GB M471B5273BH1 CF8 LF 256 8...

Page 177: ...LLANEOUS RUBBER FOOT REAR 47 PSR07 003 LOWER CASE RUBBER FOOT F 47 PSR07 001 LCD RUBBER UP 47 R6Z07 001 LCD RUBBER MID 47 R6Z07 002 LCD SCREW MYLAR 47 R6Z07 003 TP PROTECT MYLAR 47 R6Z07 004 Table 6 3 FRU List Category Description Acer Part No ...

Page 178: ...4 2 I BNI NYLOK IRON 86 W4107 002 SCREW M2 0 3 0 I BKAG NYLOK IRON 86 ARE07 002 SCREW M3 0 5 3 5I 86 N1407 007 SCREW M2 5 4 0 I NI NYLOK 86 R6Z07 001 SCREW M2 0 5 I NI NYLOK 86 T23V7 010 SCREW M2 0 3 95 I BNI NYLOK 86 R6Z07 002 SCREW M2 5 6 5 I BZN NYLOK RED 86 ARE07 001 SCREW M2 5 4 0 I BKAG NYLOK IRON 86 PSR07 001 ...

Page 179: ...CHAPTER 7 Model Definition and Configuration ...

Page 180: ...1 2 Acer 4255 7 1 Aspire 4253G 7 22 ...

Page 181: ...3 1 1G 320 BT 6L2 2 2R CB_bgn _1 3C_GEc_EN11 AS4253 E35 1G32Mncc AAP Thailand LX RDU0C 006 AS4253 E351G32Mncc LINPUSATH1 UMACcc_3 1 1G 320 BT 6L2 2 2R CB_bgn _1 3C_GEc_TH51 AS4253 E35 1G32Mncc AAP Thailand LX RDU0C 007 AS4253 E351G32Mncc LINPUSATH4 UMACcc_3 1 1G 320 BT 6L2 2 2R CB_bgn _1 3C_GEc_ES61 AS4253 E35 1G32Mnkk AAP Indonesia LX RDT08 002 AS4253 E351G32Mnkk EM W7ST32EMASID1 MC UMACkk_3 1 1G...

Page 182: ...4253 E351G32Mnrr LINPUSATH3 UMACrr_3 1 1G 320 BT 6L2 2 2R CB_bgn _1 3C_GEr_EN11 AS4253 E35 1G32Mnrr AAP Thailand LX RDV0C 006 AS4253 E351G32Mnrr LINPUSATH1 UMACrr_3 1 1G 320 BT 6L2 2 2R CB_bgn _1 3C_GEr_TH51 AS4253 E35 2G25Mnkk PA ACLA Spanish LX RDT0C 001 AS4253 E352G25Mnkk LINPUSAEA1 UMACkk_3 1 2G 250 6L2 2 2R CB_bgn_1 3C_GEk_ESG2 AS4253 E35 2G32Mncc CHINA China LX RDU01 001 AS4253 E352G32Mncc W...

Page 183: ...S4253 E352G32Mnkk LINPUSACN1 UMACkk_3 1 2G 320 6L2 2 2R CB_bgn_1 3C_GEk_EN91 AS4253 E35 2G32Mnkk AAP Indonesia LX RDT01 003 AS4253 E352G32Mnkk EM W7HB64EMASID1 MC UMACkk_3 1 2G 320 BT 6L2 2 2R CB_bgn _1 3C_GEk_ID21 AS4253 E35 2G32Mnkk AAP Malaysia LX RDT0C 012 AS4253 E352G32Mnkk LINPUSAMY1 UMACkk_3 1 2G 320 BT 6L2 2 2R CB_bgn _1 3C_GEk_EN11 AS4253 E35 2G32Mnrr CHINA China LX RDV01 001 AS4253 E352G...

Page 184: ...53 E352G50Mncc LINPUSATH4 UMACcc_3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEc_ES61 AS4253 E35 2G50Mnkk CHINA China LX RDT0C 013 AS4253 E352G50Mnkk LINPUSACN1 UMACkk_3 1 2G 500_L 6L2 2 2R CB_bgn_ 1 3C_GEk_EN91 AS4253 E35 2G50Mnkk AAP Thailand LX RDT08 004 AS4253 E352G50Mnkk EM W7ST32EMASTH1 MC UMACkk_3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEk_TH71 AS4253 E35 2G50Mnkk AAP Thailand LX RDT08 005 AS4253 E3...

Page 185: ...50Mnrr EM W7ST32EMASTH3 MC UMACrr_3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEr_ES61 AS4253 E35 2G50Mnrr AAP Thailand LX RDV08 003 AS4253 E352G50Mnrr EM W7ST32EMASTH4 MC UMACrr_3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEr_ES61 AS4253 E35 2G50Mnrr AAP Thailand LX RDV0C 001 AS4253 E352G50Mnrr LINPUSATH4 UMACrr_3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEr_ES61 AS4253 E35 2G50Mnrr AAP Thailand LX RDV0C 002 AS42...

Page 186: ...Mncc Thailand LX RDU0C 006 AMDE350B NLED14WXGAG AS4253 E35 1G32Mncc Thailand LX RDU0C 007 AMDE350B NLED14WXGAG AS4253 E35 1G32Mnkk Indonesia LX RDT08 002 AMDE350B NLED14WXGAG AS4253 E35 1G32Mnkk Indonesia LX RDT08 003 AMDE350B NLED14WXGAG AS4253 E35 1G32Mnkk Indonesia LX RDT0C 006 AMDE350B NLED14WXGAG AS4253 E35 1G32Mnkk Thailand LX RDT0C 008 AMDE350B NLED14WXGAG AS4253 E35 1G32Mnkk Thailand LX RD...

Page 187: ...T0C 011 AMDE350B NLED14WXGAG AS4253 E35 2G32Mnkk Indonesia LX RDT01 003 AMDE350B NLED14WXGAG AS4253 E35 2G32Mnkk Malaysia LX RDT0C 012 AMDE350B NLED14WXGAG AS4253 E35 2G32Mnrr China LX RDV01 001 AMDE350B NLED14WXGAG AS4253 E35 2G32Mnrr Malaysia LX RDV0C 007 AMDE350B NLED14WXGAG AS4253 E35 2G50Mncc Thailand LX RDU08 002 AMDE350B NLED14WXGAG AS4253 E35 2G50Mncc Thailand LX RDU08 003 AMDE350B NLED14W...

Page 188: ...4253 E35 2G50Mnrr Thailand LX RDV08 002 AMDE350B NLED14WXGAG AS4253 E35 2G50Mnrr Thailand LX RDV08 003 AMDE350B NLED14WXGAG AS4253 E35 2G50Mnrr Thailand LX RDV0C 001 AMDE350B NLED14WXGAG AS4253 E35 2G50Mnrr Thailand LX RDV0C 002 AMDE350B NLED14WXGAG AS4253 E35 2G50Mnrr Thailand LX RDV0C 003 AMDE350B NLED14WXGAG AS4253 E35 3G32Mnkk ACLA Spanish LX RDT02 001 AMDE350B NLED14WXGAG AS4253 E35 3G32Mnkk ...

Page 189: ...Mnkk Thailand LX RDT0C 010 UMA N AS4253 E35 1G32Mnrr Thailand LX RDV0C 004 UMA N AS4253 E35 1G32Mnrr Thailand LX RDV0C 005 UMA N AS4253 E35 1G32Mnrr Thailand LX RDV0C 006 UMA N AS4253 E35 2G25Mnkk ACLA Spanish LX RDT0C 001 UMA N AS4253 E35 2G32Mncc China LX RDU01 001 UMA N AS4253 E35 2G32Mncc China LX RDU0C 008 UMA N AS4253 E35 2G32Mncc Indonesia LX RDU01 002 UMA N AS4253 E35 2G32Mncc Malaysia LX ...

Page 190: ...0Mncc Thailand LX RDU0C 001 UMA N AS4253 E35 2G50Mncc Thailand LX RDU0C 002 UMA N AS4253 E35 2G50Mncc Thailand LX RDU0C 003 UMA N AS4253 E35 2G50Mnkk China LX RDT0C 013 UMA N AS4253 E35 2G50Mnkk Thailand LX RDT08 004 UMA N AS4253 E35 2G50Mnkk Thailand LX RDT08 005 UMA N AS4253 E35 2G50Mnkk Thailand LX RDT08 006 UMA N AS4253 E35 2G50Mnkk Thailand LX RDT0C 003 UMA N AS4253 E35 2G50Mnkk Thailand LX R...

Page 191: ...Indonesia LX RDU08 001 SO1GBIII10 N N320GB5 4KS _4K AS4253 E35 1G32Mncc Indonesia LX RDU0C 004 SO1GBIII10 N N320GB5 4KS AS4253 E35 1G32Mncc Thailand LX RDU0C 005 SO1GBIII10 N N320GB5 4KS AS4253 E35 1G32Mncc Thailand LX RDU0C 006 SO1GBIII10 N N320GB5 4KS AS4253 E35 1G32Mncc Thailand LX RDU0C 007 SO1GBIII10 N N320GB5 4KS AS4253 E35 1G32Mnkk Indonesia LX RDT08 002 SO1GBIII10 N N320GB5 4KS _4K AS4253 ...

Page 192: ...S4253 E35 2G32Mnkk ACLA Spanish LX RDT01 001 SO2GBIII10 N N320GB5 4KS _4K AS4253 E35 2G32Mnkk ACLA Spanish LX RDT08 001 SO2GBIII10 N N320GB5 4KS _4K AS4253 E35 2G32Mnkk China LX RDT01 002 SO2GBIII10 N N320GB5 4KS _4K AS4253 E35 2G32Mnkk China LX RDT0C 011 SO2GBIII10 N N320GB5 4KS AS4253 E35 2G32Mnkk Indonesia LX RDT01 003 SO2GBIII10 N N320GB5 4KS _4K AS4253 E35 2G32Mnkk Malaysia LX RDT0C 012 SO2GB...

Page 193: ...nkk Thailand LX RDT0C 005 SO2GBIII10 N N500GB5 4KS AS4253 E35 2G50Mnrr China LX RDV0C 008 SO2GBIII10 N N500GB5 4KS AS4253 E35 2G50Mnrr Thailand LX RDV08 001 SO2GBIII10 N N500GB5 4KS AS4253 E35 2G50Mnrr Thailand LX RDV08 002 SO2GBIII10 N N500GB5 4KS AS4253 E35 2G50Mnrr Thailand LX RDV08 003 SO2GBIII10 N N500GB5 4KS AS4253 E35 2G50Mnrr Thailand LX RDV0C 001 SO2GBIII10 N N500GB5 4KS AS4253 E35 2G50Mn...

Page 194: ...3 E35 1G32Mnkk Indonesia LX RDT0C 006 NSM8XS N 2 in 1 card reader AS4253 E35 1G32Mnkk Thailand LX RDT0C 008 NSM8XS N 2 in 1 card reader AS4253 E35 1G32Mnkk Thailand LX RDT0C 009 NSM8XS N 2 in 1 card reader AS4253 E35 1G32Mnkk Thailand LX RDT0C 010 NSM8XS N 2 in 1 card reader AS4253 E35 1G32Mnrr Thailand LX RDV0C 004 NSM8XS N 2 in 1 card reader AS4253 E35 1G32Mnrr Thailand LX RDV0C 005 NSM8XS N 2 i...

Page 195: ...U08 002 NSM8XS McAfee 2 in 1 card reader AS4253 E35 2G50Mncc Thailand LX RDU08 003 NSM8XS McAfee 2 in 1 card reader AS4253 E35 2G50Mncc Thailand LX RDU08 004 NSM8XS McAfee 2 in 1 card reader AS4253 E35 2G50Mncc Thailand LX RDU0C 001 NSM8XS N 2 in 1 card reader AS4253 E35 2G50Mncc Thailand LX RDU0C 002 NSM8XS N 2 in 1 card reader AS4253 E35 2G50Mncc Thailand LX RDU0C 003 NSM8XS N 2 in 1 card reader...

Page 196: ...003 NSM8XS N 2 in 1 card reader AS4253 E35 3G32Mnkk ACLA Spanish LX RDT02 001 NSM8XS McAfee 2 in 1 card reader AS4253 E35 3G32Mnkk ACLA Spanish LX RDT0C 002 NSM8XS N 2 in 1 card reader AS4253 E35 4G50Mnkk ACLA Spanish LX RDT0C 007 NSM8XS N 2 in 1 card reader Table 1 6 Wireless LAN1 Bluetooth NB Chipset Model Country Acer Part No Wireless LAN1 Bluetooth NB Chipset AS4253 E35 1G32Mncc Indonesia LX R...

Page 197: ...rd WiFi 2x2 BGN BT 2 1 AMD A50M FCH AS4253 E35 2G25Mnkk ACLA Spanish LX RDT0C 001 3rd WiFi 2x2 BGN N AMD A50M FCH AS4253 E35 2G32Mncc China LX RDU01 001 3rd WiFi 2x2 BGN N AMD A50M FCH AS4253 E35 2G32Mncc China LX RDU0C 008 3rd WiFi 2x2 BGN N AMD A50M FCH AS4253 E35 2G32Mncc Indonesia LX RDU01 002 3rd WiFi 2x2 BGN BT 3 0 AMD A50M FCH AS4253 E35 2G32Mncc Malaysia LX RDU0C 009 3rd WiFi 2x2 BGN BT 2 ...

Page 198: ...x2 BGN BT 2 1 AMD A50M FCH AS4253 E35 2G50Mnkk China LX RDT0C 013 3rd WiFi 2x2 BGN N AMD A50M FCH AS4253 E35 2G50Mnkk Thailand LX RDT08 004 3rd WiFi 2x2 BGN BT 3 0 AMD A50M FCH AS4253 E35 2G50Mnkk Thailand LX RDT08 005 3rd WiFi 2x2 BGN BT 3 0 AMD A50M FCH AS4253 E35 2G50Mnkk Thailand LX RDT08 006 3rd WiFi 2x2 BGN BT 3 0 AMD A50M FCH AS4253 E35 2G50Mnkk Thailand LX RDT0C 003 3rd WiFi 2x2 BGN BT 2 1...

Page 199: ...1 7 Battery Adapter Camera Model Country Acer Part No Battery Adapter Camera AS4253 E35 1G32Mncc Indonesia LX RDU08 001 6CELL2 2 65W 1 3M AS4253 E35 1G32Mncc Indonesia LX RDU0C 004 6CELL2 2 65W 1 3M AS4253 E35 1G32Mncc Thailand LX RDU0C 005 6CELL2 2 65W 1 3M AS4253 E35 1G32Mncc Thailand LX RDU0C 006 6CELL2 2 65W 1 3M AS4253 E35 1G32Mncc Thailand LX RDU0C 007 6CELL2 2 65W 1 3M AS4253 E35 1G32Mnkk I...

Page 200: ...L2 2 65W 1 3M AS4253 E35 2G32Mnkk ACLA Spanish LX RDT01 001 6CELL2 2 65W 1 3M AS4253 E35 2G32Mnkk ACLA Spanish LX RDT08 001 6CELL2 2 65W 1 3M AS4253 E35 2G32Mnkk China LX RDT01 002 6CELL2 2 65W 1 3M AS4253 E35 2G32Mnkk China LX RDT0C 011 6CELL2 2 65W 1 3M AS4253 E35 2G32Mnkk Indonesia LX RDT01 003 6CELL2 2 65W 1 3M AS4253 E35 2G32Mnkk Malaysia LX RDT0C 012 6CELL2 2 65W 1 3M AS4253 E35 2G32Mnrr Chi...

Page 201: ...65W 1 3M AS4253 E35 2G50Mnkk Thailand LX RDT0C 005 6CELL2 2 65W 1 3M AS4253 E35 2G50Mnrr China LX RDV0C 008 6CELL2 2 65W 1 3M AS4253 E35 2G50Mnrr Thailand LX RDV08 001 6CELL2 2 65W 1 3M AS4253 E35 2G50Mnrr Thailand LX RDV08 002 6CELL2 2 65W 1 3M AS4253 E35 2G50Mnrr Thailand LX RDV08 003 6CELL2 2 65W 1 3M AS4253 E35 2G50Mnrr Thailand LX RDV0C 001 6CELL2 2 65W 1 3M AS4253 E35 2G50Mnrr Thailand LX RD...

Page 202: ... CB_b gn_1 3C_GEc_ES61 AS4253G E3 52G50Mncc AAP Thailand LX RDX0C 001 AS4253G E352G50Mncc LINPUSATH3 SEYMOUR_XT512Ccc_3V3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEc_EN11 AS4253G E3 52G50Mncc AAP Thailand LX RDX0C 002 AS4253G E352G50Mncc LINPUSATH1 SEYMOUR_XT512Ccc_3V3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEc_TH51 AS4253G E3 52G50Mncc AAP Thailand LX RDX0C 003 AS4253G E352G50Mncc LINPUSATH4 SEYMOUR_XT5...

Page 203: ...1 AS4253G E3 52G50Mnrr AAP Thailand LX RDY08 001 AS4253G E352G50Mnrr EM W7ST32EMASTH1 MC SEYMOUR_XT512Crr_3V3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEr_TH71 AS4253G E3 52G50Mnrr AAP Thailand LX RDY08 002 AS4253G E352G50Mnrr EM W7ST32EMASTH3 MC SEYMOUR_XT512Crr_3V3 1 2G 500_L BT 6L2 2 2R CB_b gn_1 3C_GEr_ES61 AS4253G E3 52G50Mnrr AAP Thailand LX RDY08 003 AS4253G E352G50Mnrr EM W7ST32EMASTH4 MC SEYMO...

Page 204: ...R_XT512Crr_3V3 1 2G 640 BT 6L2 2 2R CB_bgn _1 3C_GEr_EN11 Table 1 9 CPU LCD Model Country Acer Part No CPU LCD AS4253G E3 52G50Mncc Thailand LX RDX08 001 AMDE350B NLED14WXGAG AS4253G E3 52G50Mncc Thailand LX RDX08 002 AMDE350B NLED14WXGAG AS4253G E3 52G50Mncc Thailand LX RDX08 003 AMDE350B NLED14WXGAG AS4253G E3 52G50Mncc Thailand LX RDX0C 001 AMDE350B NLED14WXGAG AS4253G E3 52G50Mncc Thailand LX ...

Page 205: ... 003 AMDE350B NLED14WXGAG AS4253G E3 52G64Mncc Philippines LX RDX0C 004 AMDE350B NLED14WXGAG AS4253G E3 52G64Mnkk Philippines LX RDW0C 004 AMDE350B NLED14WXGAG AS4253G E3 52G64Mnrr Philippines LX RDY0C 004 AMDE350B NLED14WXGAG Table 1 10 VGA Chip VRAM 1 Model Country Acer Part No VGA Chip VRAM 1 AS4253G E3 52G50Mncc Thailand LX RDX08 001 SEYMOUR_XT 512M DDR3 64 16 4 AS4253G E3 52G50Mncc Thailand L...

Page 206: ...DY08 003 SEYMOUR_XT 512M DDR3 64 16 4 AS4253G E3 52G50Mnrr Thailand LX RDY0C 001 SEYMOUR_XT 512M DDR3 64 16 4 AS4253G E3 52G50Mnrr Thailand LX RDY0C 002 SEYMOUR_XT 512M DDR3 64 16 4 AS4253G E3 52G50Mnrr Thailand LX RDY0C 003 SEYMOUR_XT 512M DDR3 64 16 4 AS4253G E3 52G64Mncc Philippines LX RDX0C 004 SEYMOUR_XT 512M DDR3 64 16 4 AS4253G E3 52G64Mnkk Philippines LX RDW0C 004 SEYMOUR_XT 512M DDR3 64 1...

Page 207: ...S4253G E3 52G50Mnkk Thailand LX RDW0C 003 SO2GBIII10 N N500GB5 4KS AS4253G E3 52G50Mnrr Thailand LX RDY08 001 SO2GBIII10 N N500GB5 4KS AS4253G E3 52G50Mnrr Thailand LX RDY08 002 SO2GBIII10 N N500GB5 4KS AS4253G E3 52G50Mnrr Thailand LX RDY08 003 SO2GBIII10 N N500GB5 4KS AS4253G E3 52G50Mnrr Thailand LX RDY0C 001 SO2GBIII10 N N500GB5 4KS AS4253G E3 52G50Mnrr Thailand LX RDY0C 002 SO2GBIII10 N N500G...

Page 208: ...0Mnkk Thailand LX RDW08 002 NSM8XS McAfee 2 in 1 card reader AS4253G E3 52G50Mnkk Thailand LX RDW08 003 NSM8XS McAfee 2 in 1 card reader AS4253G E3 52G50Mnkk Thailand LX RDW0C 001 NSM8XS N 2 in 1 card reader AS4253G E3 52G50Mnkk Thailand LX RDW0C 002 NSM8XS N 2 in 1 card reader AS4253G E3 52G50Mnkk Thailand LX RDW0C 003 NSM8XS N 2 in 1 card reader AS4253G E3 52G50Mnrr Thailand LX RDY08 001 NSM8XS ...

Page 209: ...S4253G E3 52G50Mncc Thailand LX RDX0C 003 3rd WiFi 2x2 BGN BT 2 1 AMD A50M FCH AS4253G E3 52G50Mnkk Thailand LX RDW08 001 3rd WiFi 2x2 BGN BT 3 0 AMD A50M FCH AS4253G E3 52G50Mnkk Thailand LX RDW08 002 3rd WiFi 2x2 BGN BT 3 0 AMD A50M FCH AS4253G E3 52G50Mnkk Thailand LX RDW08 003 3rd WiFi 2x2 BGN BT 3 0 AMD A50M FCH AS4253G E3 52G50Mnkk Thailand LX RDW0C 001 3rd WiFi 2x2 BGN BT 2 1 AMD A50M FCH A...

Page 210: ...apter Camera AS4253G E3 52G50Mncc Thailand LX RDX08 001 6CELL2 2 65W 1 3M AS4253G E3 52G50Mncc Thailand LX RDX08 002 6CELL2 2 65W 1 3M AS4253G E3 52G50Mncc Thailand LX RDX08 003 6CELL2 2 65W 1 3M AS4253G E3 52G50Mncc Thailand LX RDX0C 001 6CELL2 2 65W 1 3M AS4253G E3 52G50Mncc Thailand LX RDX0C 002 6CELL2 2 65W 1 3M AS4253G E3 52G50Mncc Thailand LX RDX0C 003 6CELL2 2 65W 1 3M AS4253G E3 52G50Mnkk ...

Page 211: ...65W 1 3M AS4253G E3 52G50Mnrr Thailand LX RDY0C 001 6CELL2 2 65W 1 3M AS4253G E3 52G50Mnrr Thailand LX RDY0C 002 6CELL2 2 65W 1 3M AS4253G E3 52G50Mnrr Thailand LX RDY0C 003 6CELL2 2 65W 1 3M AS4253G E3 52G64Mncc Philippines LX RDX0C 004 6CELL2 2 65W 1 3M AS4253G E3 52G64Mnkk Philippines LX RDW0C 004 6CELL2 2 65W 1 3M AS4253G E3 52G64Mnrr Philippines LX RDY0C 004 6CELL2 2 65W 1 3M Table 1 14 Batte...

Page 212: ...7 32 Model Definition and Configuration ...

Page 213: ...CHAPTER 8 Test Compatible Components ...

Page 214: ...8 2 Microsoft Windows 7 Environment Test 8 4 ...

Page 215: ...nt All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 4253 4253G Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 216: ...6CELL2 2 Battery SONY AS10D Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 BT 00604 049 60001535 PANASONIC 6CELL2 2 Battery PANASONIC AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 BT 00605 062 60001921 SANYO 6CELL2 2 Battery SANYO AS10D Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 BT 00603 124 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS10D Li Ion 3S2P PANAS...

Page 217: ...CR 21500 030 CPU 60002168 AMD AMDC50B CPU AMD C50 BGA 1 0G 9W KC C0002 500 60002168 AMD AMDE240B CPU AMD E240 BGA 1 5G 18W KC E0002 240 60002168 AMD AMDE350B CPU AMD E350 BGA 1 6G 18W KC E0002 350 HDD 60001922 TOSHIBA DIGI N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2565GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J KH 25004 005 60001922 TOSHIBA DIGI N320GB5 4KS HDD TOSHIBA 2 5 5400rpm 320GB Capri...

Page 218: ... N750GB5 4KS HDD WD 2 5 5400rpm 750GB WD7500BPVT 22HXZT1 ML375M 4K drive SATA 8MB LF F W 01 01A01 Brazil KH 750B8 009 60002005 HGST SG N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 25007 016 60002005 HGST SG N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH ...

Page 219: ...rd 60004864 DARFON AC4T_A10B Keyboard ACER AC4T_A10B AC4T Internal 14 Standard Black Y2010 Acer Legend Texture KB I140A 202 LAN 10017383 Atheros AR8151L Atheros AR8151L NI 22400 048 LCD 10001022 CMI NLED14WXGAG LED LCD CMI 14 WXGA Glare BT140GW01 V6 LF 220nit 8ms 600 1 LK 1400D 008 60002215 SAMSUNG NLED14WXGAG LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G04 LF 220nit 8ms 500 1 LK 14006 015 60003089 L...

Page 220: ... 8 46nm KN 1GB0B 035 60002215 SAMSUNG SO2GBIII10 Memory NONE SO DIMM DDRIII 1066 2GB dummy 1066 LF KN 2GB00 001 60002215 SAMSUNG SO2GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 KN 2GB0B 030 60002215 SAMSUNG SO4GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 4GB M471B5273BH1 CF8 LF 256 8 0 055um KN 4GB0B 007 60024207 KINGSTON SO1GBIII13 Memory KINGSTON SO DIMM DDRIII 1333 1GB...

Page 221: ...L 8X GT34N LF W O bezel SATA Zero Power Supported PCC LD HF Windows 7 KU 0080D 057 610105 HLDS NSM8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT32N R5 2 LF W O bezel SATA with Renesas solution PCC LD HF Windows 7 KU 0080D 055 SB Chipset 9999995 ONE TIME VENDER N N KI 22800 011 Software 10000981 MISC McAfee Antivirus application McAfee SR 23900 001 VGA Chip 22554573 AMD UMA UMA AMD KI 23200 15...

Page 222: ...TE ON 3rd WiFi 2x2 BGN Liteon Wireless LAN Atheris HB97 2x2 BGN HM WN6603AH NI 23600 073 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Broadcomm 43225 2x2 BGN HM T77H103 00 NI 23600 066 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 23707801 FOXCONN TW 3rd WiFi BG Foxconn Wireless LAN Atheros HB95BG HM T77H121 10 NI 23600 077 Table 1 1 Te...

Page 223: ...CHAPTER 9 Online Support Information ...

Page 224: ...9 2 Introduction 9 3 ...

Page 225: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

Page 226: ...9 4 Online Support Information ...

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