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70

Chapter 4

NOTE:

If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 72.

Battery fuel gauge in Windows doesn’t go higher
than 90%.

Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board

System hangs intermittently.

Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

System configuration does not match the
installed devices.

Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching
System board

USB does not work correctly

System board

Print problems.

Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board

Serial or parallel port device problems.

Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Utility is set to Enabled.
Device driver
Device cable
Device
System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.
Keyboard
System board

Touchpad does not work.

Reconnect touchpad cable.
Touchpad board
System board

Modem-Related Symptoms

Symptom / Error

Action in Sequence

Internal modem does not work correctly.

Modem phone port
modem combo board
System board

Power Management-Related Symptoms

Symptom / Error

Action in Sequence

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Summary of Contents for Aspire 3600

Page 1: ...Aspire 3600 5500 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 3600 5500 service guide Date Chapter Updates 2006 7 25 Chapter 2 Add removing BIOS password SOP ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... SignalUp wireless technology T Intel 915GM PM for Aspire 5500 Intel 910GML for Aspire 3600 Intel ICH6 M Mobile Intel 82801FB T 256 512 MB of DDR2 400 533 MHz memory upgradeable to 2 GB using two soDIMM modules dual channel support Display T 14 1 WXGA color TFT LCD 1280 x 800 resolution 16 10 viewing ratio supporting simultaneous multi window viewing on dual displays via Acer GridVista 16 7 millio...

Page 8: ...r Intel PRO Wireless 2200BG network connection dual band 802 11b g Wi Fi CERTIFIEDTM solution TravelMate 3210 T Acer SignalUp wireless technology support T WPAN integrated Bluetooth Human centric design and ergonomics T Rugged yet extremely portable design T Stylish appearance T Full size keyboard with four programmable launch keys T Ergonomically centered touchpad pointing device T Acer FineTouch...

Page 9: ...Chapter 1 3 T DC in jack for AC adaptor ...

Page 10: ...onn x1 for BlueTooth Audio Codec MDC Conn Amplifier RJ 11 Speaker Conn Jack x2 SATA Conn PATA Conn 1394 Controller TSB34AB21A PCMCIA CardReader Controller ENE CB712 BroadCOM LAN BCM4401KFB BCM5788M Mini PCI Socket RJ45 PCMCIA Slot 4 in 1 CradReader Slot 1394 Conn 4 Pins ENE KB910Q EC KBC Super I O SMsC LPC47N217 Internal K B BIOS Touch Pad Conn Thermal Sensor Clock Generator Power ON OFF Circuit D...

Page 11: ...nnector JP5 Touchpad Connector SW2 E mail Switch JP4 Keyboard Connector SW4 Internet Browser Switch JP42 Speaker Connector SW5 Emanager Switch JP7 PCMCIA Slot SW6 User Programmable Switch JP10 Microphone Connector 2 JP1 2 JP4 2 JP5 2 KQ JP10 2 2 JP42 2 JP7 2 2 SW1 SW2 SW3 SW4 SW5 SW6 ...

Page 12: ...13 USB Port JP41 Mic in Jack JP12 Reserved for Acer ezDock No ezDock for this model JP28 HDD Connector JP14 Modem Board Connector JP35 Wireless LAN Card Connector JP3 External Display Port U42 BIOS JP17 S Video Port JP26 DDR2 Socket JP19 RJ11 RJ45 JP31 DDR2 Socket JP23 Modem Cable Connector JP39 ODD Connector JP26 JP31 2 2 2 JP35 JP39 U42 JP36 IR1 2 JP40 JP41 PCN1 JP13 JP12 2 JP14 2 JP3 2 JP17 JP1...

Page 13: ...r more details 4 Microphone Internal microphone for sound recording 5 Status indicators Light Emitting Diodes LEDs that turn on and off to show the status of the computer s functions and components 6 Palmrest Comfortable support area for our hands when you use the computer 7 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center but...

Page 14: ... audio output 4 Bluetooth communication button indicator Press to enable disable Bluetooth function Lights to indicate the status of Bluetoothcommunications option only available for TravelMate 3210 5 Wireless communication button indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications 6 Power indicator Lights when the computer is on 7 Batte...

Page 15: ...s to a phone line 5 Two USB 2 0 ports Connects to USB 2 0 devices e g USB mouse USB camera 6 IEEE 1394 port Connects to IEEE 1394 devices TravelMate 3210 only 7 PC Card slot Connects to one Type II PC Card 8 5 in 1 card reader Accepts and MS MS PRO MMC SD or xD Picture card manufacturing option Note Only one card can operate at any given time 9 Infrared port Interfaces with infrared devices like i...

Page 16: ...rive Internal optical drive accepts CDs or DVDs depending on the optical drive type 4 Ventilation slots Enable the computer to stay cool even after prolonged use 5 Security Keylock Connects to a Kensington compatible computer security lock Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Power jack Connects to an AC adaptor 3 Connect to USB 2 0 devices e g USB mouse USB cam...

Page 17: ...s closed Item Description 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in place 3 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 4 Memory compartment Houses the computer s main memory 5 Hard disk bay Houses the computer s hard disk secured by two screws 6 Battery release latch Releases the battery for removal 7 Wir...

Page 18: ... eManager The mail and Web buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated Media Activity Indicates when the hard disc or optical drive is active Bluetooth Indicates the status of B...

Page 19: ...inger across the surface of the touchpad The central location on the palmrest provides optimum comfort and support Touchpad Basics The following teaches you how to use the touchpad Launch key Default application Mail Email application user programmable Web browser Internet browser user programmable Acer eManager user programmable P User programmable ...

Page 20: ...ers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button 1 Right Button 4 Main touchpad 2 Center button 3 Execute Click twice quickly Tap twice at the same speed as double clicking the mouse but...

Page 21: ...ll alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down wh...

Page 22: ... be used with other keys to provide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button it opens the application s context ...

Page 23: ... monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down...

Page 24: ... keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for m...

Page 25: ...on 3A03 BIOS ROM type SST 39SF040A 512KX8 CMOS Boot Block Flash Memory BIOS ROM size 512KB BIOS package 32 pin PLCC Supported protocols ACPI 1 0b PC Card 95 SM BIOS 2 3 IEEE1284 ECP EPP PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and mouse USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 1...

Page 26: ...56MB 384MB 128MB 512MB 640MB 1284MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1125MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset BroadCOM BCM5788M 10 100 1000M BCM4401KFB 10 100M Supports LA...

Page 27: ... Specification Chipset built in Mobile Intel 82801FB ICH6 M Data throughput 11 54 Mbps Protocol 802 11b g Interface Mini PCI type II 5 in 1 card reader Item Specification Chipset ENE CB712 Protocol support MS MS PRO MMC SD xD Hard Disk Drive Interface Item Specification Vendor Model Name SEAGATE ST94019A Toshiba Pluto MK4025GAS SEAGATE N2 ST960821A Toshiba Pluto MK6025GAS SEAGATE N2 ST9808210A Tos...

Page 28: ...format Read DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD R 3 95 and 4 7G DVD RW DVD R DVD RW Multi Border DVD R DVD RW Multi Session DVD R DVD RW and DVD RAM optional CD CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Ready Video CD MPEG 1 Karaoke CD Super Video CD Photo CD Enhanced CD CD Plus CD Extra i trax CD CD Text CD R CD RW Write CD DA CD ROM Mode 1CD ROM XA Mode 2...

Page 29: ...writing multi session Applicable disc format for Pioneer DVR K15RA KODAK Photo CD Single and Multi session CD Extra CD PLUS Video CD CD text data Read Write CD R discs Read Write CD RW discs Read Write DVD ROM DVD R Ver 2 00 for General Read Write DVD R DL Read Write DVD RW Ver 1 0 1 1 1 2 Read Write DVD R Ver 1 0 1 11 1 2 Read Write DVD R DL Ver1 0 Read Write DVD RW Ver 1 1 1 2 Read Write DVD RAM...

Page 30: ...tion Chipset ATI Mobility RADEON X700 for discrete models Package MBGA 708 pin Interface PCIE x16 Supports ZV Zoomed Video port Yes Video Memory Item Specification Chipset ATI Mobility RADEON X700 for discrete models Memory size 64MB 128MB Interface DDR USB Port Item Specification Chipset built in Mobile Intel 82801FB ICH6 M USB Compliancy Level 2 0 OHCI USB 1 1 and USB 2 0 Host controller Number ...

Page 31: ...0 100M for Aspire 3600 BCM5788M 1G for Aspire 5500 IEEE 1394 TSB34AB21A USB 2 0 built in Intel ICH6 M Mobile Intel 82801FB Super I O controller SMsC LPC 47N217 MODEM Bluetooth built in Intel ICH6 M Mobile Intel 82801FB Wireless 802 11 b g built in Intel ICH6 M Mobile Intel 82801FB PCMCIA ENE CB712 Audio 5 in 1 card reader ENE CB712 Keyboard Item Specification Keyboard controller KB 910Q Total numb...

Page 32: ... name QDI QD14TL01 Glare Surface treatment glare hard coating 3H QDI QD14TL01 CMO N141I1 L03 CMO N141I1 L02 non glare Screen Diagonal mm 14 1 inches 14 1 inches 14 1 inches Active Area mm 303 7x189 8 303 7x189 8 303 3x189 6 Display resolution pixels 1280x800 WXGA 1280x800 WXGA 1280x800 WXGA Pixel Pitch 0 2373x0 2373 0 2373x0 2373 0 2373x0 2373 Pixel Arrangement R G B Vertical Stripe R G B Vertical...

Page 33: ...Output voltage frequency k Hz 45 65K Hz AC Adaptor Item Specification Input rating 90V AC to 264V AC 47Hz to 63Hz Maximum input AC current 1 7A Inrush current 240A 115VAC 240A 230VAC Efficiency 83 min 115VAC input full load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the syste...

Page 34: ...28 Chapter 1 ...

Page 35: ...lease also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to ...

Page 36: ...r if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information vary in models Insyde Software SCU May 20 2003 5 40 09 AM Main Advanced Security Boot Exit Devices System Product ...

Page 37: ... or optical drive model name is automatically detected by the system Serial Number This field displays the serial number of this unit Asset Tag This field displays the asset tag of this unit UUID This will be visible only when an internal LAN device is presenting UUID 32bytes CPU This field shows the brand name of the system CPU CPU speed Insyde Software SCU May 20 2005 5 40 09 AM Main Advanced Se...

Page 38: ...e memory The size is fixed to 640 KB Extended Memory This field reports the memory size of the extended memory in the system Extended memory size Total memory size 2MB VGA Memory VGA Memory size Discrete 64 or 128MB depends on actual VRAM size TurboCache 32MB actual TurboCache VRAM size Intel R 915 DVMT you can select the following options 1 64MB 8MB pre allocated 56MB DVMT 2 128MB 8MB pre allocat...

Page 39: ...ty Boot Exit Date and Time Power On Display ˇ Quiet Boot ˇ LCD Auto DIM ˇ Network Boot Power On Display _ F12 Boot Menu OK Cancel ˇ D2D Recovery Press Tab key to select a control OK button or Enter key accept entries Cancel button or Esc key reject entries Use cursor spacebar and numeric keys to change values Alt key activates accelerators Auto Both ...

Page 40: ...ternal display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Option Auto or Both LCD Auto Dim Determines if the system will automatically dim the LCD brightness in order to save power when AC is not pr...

Page 41: ...pport This feature allows you to USB keyboard entering BIOS Setup This feature also allows you to use a USB keyboard in DOS without additional driver USB floppy boot and Crisis Recovery from USB floppy is also supported Enabled Disabled Insyde Software SCU May 20 2005 5 40 09 AM Main Advanced Security Boot Exit Infrared Port FIR Infrared Port FIR FIR I O settings Mode Setting for IRDA Max Graphics...

Page 42: ...get your password you may have to return your notebook computer to your dealer to reset it Parameter Description Option Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press Enter to set the administrator password When set this password protects the BIOS Setup Utility from unauthorized ac...

Page 43: ...ard disk drive and the CD ROM in module bay Insyde Software SCU May 20 2005 5 40 09 Main Advanced Security Boot Exit Boot Device Boot Device Hard Drive CD ROM DVD Drive Floppy Device Network Boot Press Tab key to select a control OK button or Enter key accept entries Cancel button or ESC key reject entries Use spacebar and number keys to change value Alt key activates accelerators ...

Page 44: ... Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Insyde Software SCU Nov 26 2005 5 40 09 Main Advanced Security Boot Exit Exit Saving Changes Exit Saving Changes Exit Discarding Changes Press OK to save the current Load Setup Defaults Setup parameters to CMOS RAM Discard Changes The system will reboot OK Cancel Tab Right ...

Page 45: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 46: ...40 Chapter 2 Remove BIOS Password Please find J3 jumper on the main board Then short the jumper to remove BIOS supervisor password J3 locates under the memory module Please see the image below ...

Page 47: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 48: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 49: ... remove the keyboard then disassemble the inside assembly frame in that order Start Battery Middle Cover DIMM HDD Cover Wireless LAN Cover 2 I 4 2 1 HDD Module 4 3 CPU Fan Lower Case Assembly 2 VGA Heatsink Modem Board Wireless LAN Cover ODD Module Memory HDD HDD Bracket 4 Keyboard LCD Module 4 1 13 Upper Case Assembly 3 Upper Case Touchpad Assembly Touchpad Bracket Touchpad Lower Case Main Board ...

Page 50: ...M2 5 6 5 4 5KG E SCRW WH MS CBZ M2 5 L4 BLACK F SCREW M2 5 6 G SCREW M2 3 NYLON 1JMCPC 420325 H SCREW M2 5X6 I SCREW M2 3 J SCRW M2 5 L3 NON NYLOK K SCREW M2 5 5 L SCREW M3x4 86 9A524 4R0 M SCREW WAFER NYLOK NI 2ML3 N SCREW NI M2 6L 4 screw caps 4 LCD Bezel 2 LCD Inverter LCD Assembly LCD Panel 8 2 LCD Module LCD LCD Wire Cable LCD Brackets ...

Page 51: ...Chapter 3 45 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery ...

Page 52: ...CI door 3 Disconnect the wireless antennae 4 Pop out the wireless LAN card then remove it 5 Remove the two screws fastening the HDD cover 6 Remove HDD cover carefully 7 Pull the HDD module backwards to disconnect the HDD module then remove it from the main unit Removing the Memory and the CPU 1 Remove the two screws fastening DIMM cover 2 Then detach the DIMM cover 3 Pop out the memory then remove...

Page 53: ...verse the order when you assemble the system 7 Disconnect the fan cablle as shown 8 Take out the thermal module from the main unit carefully 9 Use a flat headed screwdriver to release the CPU lock 10 Then remove the CPU from the CPU socket carefully Removing the ODD Module and the LCD module 1 Remove the screws fastening the ODD module as shown 2 Use a flat headed screwdriver to push the ODD modul...

Page 54: ...he keyboard cable then remove the keyboard 7 Tear off the mylard festening the wireless antenna set 8 Pull out the wireless antenna from the main unit carefully 9 Disconnect the LCD cable from the main board 10 Remove two screws holding the LCD module 11 Remove another two screws fastening the LCD module on the botton 12 Then detach the LCD module from the main unit carefully ...

Page 55: ...Chapter 3 49 ...

Page 56: ... the lower case assembly Disassembling the Upper Case Assembly 1 Disconnect the touchpad FFC from the main board 2 Disconnect the bluetooth cable 3 Detach the bluetooth module from the upper case 4 Disconnect the bluetooth cable from the bluetooth card 5 Disconnect the touchpad to touchpad board FFC 6 Remove the three screws fastening the touchpad board 7 Detach the touchpad board 8 Remove the fou...

Page 57: ...sembly then remove one screw on the other side as shown 3 Disconnect the speaker cable 4 Detach the main board assembly from the lower case carefully 5 Remove the three screws fastening the VGA board 6 Disconnect the VGA board assembly from the main board 7 Remove the three screws fastening the VGA themal to the VGA board Detach the main board assembly from the lower case carefully Follow the orde...

Page 58: ...emove the two screws fastening the modem board as shwon 11 Disconnect the modem board from the main board 12 Disconnect the modem cable from the modem board 13 Remove the two screws holding the speaker set to the lower case 14 Take out the speaker set from the lower case This completes the main unit disassembly ...

Page 59: ...he LCD cable and disconnect the inverter cable then remove the inverter 6 Remove the two screws fastening the LCD assembly to the LCD panel 7 Take out the LCD assembly from the LCD panel 8 Remove the four screws fastening the LCD left bracket then remove it 9 Remove the four screws fastening the LCD right bracket 10 Then remove the LCD right bracket 11 Tear off the mylar and disconnect the LCD cab...

Page 60: ...s holding the HDD bracket on one side 2 Remove another two screws holding the HDD bracket on the other side 3 Then take the hard disc drive out of the HDD bracket Disassembling the ODD Module 1 Remove the two screws fastening the ODD bracket 2 Remove the ODD bracket from the optical disc drive module ...

Page 61: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 57 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 60 Undetermined Problems on page 72 POST detects an error and displayed messages on screen Error Message List on page 61 Other symptoms i e LCD display problem...

Page 62: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 63: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 64: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 72 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 65: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 66: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 72 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 67: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 56 Keyboard error see Keyboard or Auxiliary Input Device Check on page 56 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 56 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 68: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 69: ...source battery pack and power adapter See Power System Check on page 57 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 70: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 71: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 72: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 73: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 74: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 75: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Save to Disk S4 on page 27 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Page 76: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 77: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 78: ...operating correctly See Power System Check on page 57 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 79: ...tor SW2 E mail Switch JP4 Keyboard Connector SW4 Internet Browser Switch JP42 Speaker Connector SW5 Emanager Switch JP7 PCMCIA Slot SW6 User Programmable Switch JP10 Microphone Connector 2 JP1 2 JP4 2 JP5 2 KQ JP10 2 2 JP42 2 JP7 2 2 SW1 SW2 SW3 SW4 SW5 SW6 Jumper and Connector Locations Chapter 5 ...

Page 80: ...P13 USB Port JP41 Mic in Jack JP12 Reserved for Acer ezDock No ezDock for this model JP28 HDD Connector JP14 Modem Board Connector JP35 Wireless LAN Card Connector JP3 External Display Port U42 BIOS JP17 S Video Port JP26 DDR2 Socket JP19 RJ11 RJ45 JP31 DDR2 Socket JP23 Modem Cable Connector JP39 ODD Connector JP26 JP31 2 2 2 JP35 JP39 U42 JP36 IR1 2 JP40 JP41 PCN1 JP13 JP12 2 JP14 2 JP3 2 JP17 JP...

Page 81: ...change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts...

Page 82: ...76 Chapter 6 Exploded Diagram The System 011 012 013 ...

Page 83: ...Chapter 6 77 Upper Case Assembly ...

Page 84: ...78 Chapter 6 Lower Case Assembly ...

Page 85: ...Chapter 6 79 LCD Module ...

Page 86: ...80 Chapter 6 HDD Module ODD Module ...

Page 87: ...LS SANYO 2000mAH UR18650F BT 00603 001 BATTERY LI ION 6 CELLS SONY 2000mAH US18650G4 BT 00604 004 BATTERY LI ION 6 CELLS SANYO 2400mAH UR18650F BT 00604 001 BATTERY LI ION 6 CELLS SONY 2400mAH US18650G7 BT 00604 001 NS BATTERY LI ION 9 CELLS SANYO 2400mAH UR18650F BT 00903 002 Board The System 012 MODEM BOARD FOXCONN T60M845 01 54 A70V5 001 NS BLUETOOTH CARD WNC 91 BU513 002 54 A70V5 002 NS MINI P...

Page 88: ... POWER CORD ISREL 27 A70V5 006 NS POWER CORD ITALIAN 27 A70V5 007 NS POWER CORD JP 27 A70V5 008 NS POWER CORD KOREA 27 A70V5 009 NS POWER CORD SOUTH AFRICA 27 A70V5 010 NS POWER CORD SWISS 27 A70V5 011 NS POWER CORDTWN 27 A70V5 012 NS POWER CORD UK 27 A70V5 013 CABLE NS POWER CORD US 27 A70V5 014 Case Cover Bracket Assembly The System 006 STRIP COVER AS Note The image here is for TravelMate series...

Page 89: ...3 TP SUPPORT 33 A70V5 001 Lower Case Assembly 003 DIMM COVER 42 A70V5 003 Lower Case Assembly 004 PCI DOOR 42 A70V5 005 Lower Case Assembly 005 THERMAL DOOR 42 A70V5 006 Communication Module NS ANTENNA ASSY 50 A70V5 004 CPU Procussor NS CELERON M 350 1 3G 1M C0 KC NC001 350 NS CELERON M 360 1 4G 1M C0 KC NC001 360 NS CELERON M 370 1 5G 1M C0 KC NC001 370 Aspire 3600 5500 FRU List Picture No Part N...

Page 90: ...DRW COMBO DRIVE 24X PHILIPS SCB5265 KO 02403 007 ODD Module 002 DVD CDRW COMBO BEZEL 42 A70V5 007 ODD Module 003 ODD BRACKET 33 A70V5 002 ODD Module DVD CDRW COMBO 24X MODULE PANASONIC UJDA 770 6M A70V5 002 ODD Module 001 DVD CDRW COMBO 24X DRIVE PANASONIC UJDA 770 KO 02406 013 ODD Module 002 DVD CDRW COMBO BEZEL 42 A70V5 007 ODD Module 003 ODD BRACKET 33 A70V5 002 DVD RW Drive ODD Module DVD DUAL...

Page 91: ...N 6M A70V5 005 ODD Module 001 DVD DUAL 8X DRIVE PANASONIC UJ 845 DL KU 00807 015 ODD Module 002 DVD DUAL BEZEL SLOT IN 42 A70V5 009 ODD Module 003 ODD BRACKET 33 A70V5 002 ODD Module DVD DUAL MODULE PIONEER DVR K05RA DL SLOT IN 6M A70V5 006 ODD Module 001 DVD DUAL 8X DRIVE PIONEER DVR K05RA DL KU 00805 013 ODD Module 002 DVD DUAL BEZEL SLOT IN 42 A70V5 009 ODD Module 003 ODD BRACKET 33 A70V5 002 H...

Page 92: ...ATMR04 0 KH 08007 007 HDD Module HDD 100G 4200PRM SEAGATE ST9100822A F W 3 01 KH 10001 001 HDD Module HDD 100GB 2 5IN 4200RPM TOSHIBA PLUTO MK1031GAS F W AA20 KH 10004 001 HDD Module 001 HDD BRACKET 33 A70V5 003 Lower Case Assembly 008 HDD DOOR 42 A70V5 011 Keyboard The System 011 Aspire 1670 KEYBOARD Chinese Note The image is for TM series keyboard For Aspire series the keyboard does not have 5 d...

Page 93: ...e 1670 KEYBOARD Canadian French KB A3502 020 Aspire 1670 KEYBOARD Greek KB A3502 021 Aspire 1670 KEYBOARD Turkish KB A3502 022 Aspire 1670 KEYBOARD Hebrew KB A3502 023 LCD Module LCD Module ASSY LCD MODULE 14 1 WXGA GLARE QDI N141V2 QD14TL01 REV 01 W ANT AS 6M A70V5 009 LCD Module 001 LCD 14 1 WXGA GLARE QDI N141V2 QD14TL01 REV 01 LK 14109 005 LCD Module 007 LCD INVERTER 19 A70V5 001 LCD Module 00...

Page 94: ...03 W ANT AS 6M A70V5 010 LCD Module 001 LCD 14 1 WXGA GLARE CMO N141l 1 L03 LK 1410D 005 LCD Module 007 LCD INVERTER 19 A70V5 001 LCD Module 006 LCD WIRE CABLE 50 A70V5 005 LCD Module 004 LCD PANEL WITH LOGO W ANTENNA AS 60 A70V5 004 LCD PANEL WITH LOGO W O ANTENNA AS 60 A70V5 005 Aspire 3600 5500 FRU List Picture No Part Name and Description Part Number ...

Page 95: ...1 W O ANT AS 6M A70V5 013 LCD Module 001 LCD 14 1 WXGA GLARE QDI N141V2 QD14TL01 REV 01 LK 14109 005 LCD Module 007 LCD INVERTER 19 A70V5 001 LCD Module 006 LCD WIRE CABLE 50 A70V5 005 LCD Module 004 LCD PANEL WITH LOGO W ANTENNA AS 60 A70V5 004 LCD PANEL WITH LOGO W O ANTENNA AS 60 A70V5 005 Aspire 3600 5500 FRU List Picture No Part Name and Description Part Number ...

Page 96: ...3 W O ANT AS 6M A70V5 014 LCD Module 001 LCD 14 1 WXGA GLARE CMO N141l 1 L03 LK 1410D 005 LCD Module 007 LCD INVERTER 19 A70V5 001 LCD Module 006 LCD WIRE CABLE 50 A70V5 005 LCD Module 004 LCD PANEL WITH LOGO W ANTENNA AS 60 A70V5 004 LCD PANEL WITH LOGO W O ANTENNA AS 60 A70V5 005 Aspire 3600 5500 FRU List Picture No Part Name and Description Part Number ...

Page 97: ...MB 533MHZ HYS64T32000HDL 3 7 A KN 25602 023 MEMORY DDRII533 256MB NANYA NT256T64UH4A0FN 37B KN 25603 020 MEMORY SAMSUNG 512MB 533MHz M470T3354BG0 CD5 KN 2560B 011 MEMORY DDRII 533 256MB HYNIX HYMP532S64P6 C4 KN 2560G 006 MEMORY IFX 512MB 533MHZ HYS64T64020HDL 3 7 A KN 51202 021 MEMORY MICRON 512MB 533MHZ MT8HTF6464HDY 53EA2 KN 51204 015 Heatsink The System 007 CPU THERMAL W FAN MODULE 60 A70V5 007...

Page 98: ... FOOT ONE PIN 47 A70V5 004 NS RUBBER FOOT TWO PINS 47 A70V5 005 SCREW SCREW NS SCREW M2 3 NL 86 A70V5 001 SCREW NS SCREW M2 4 86 A70V5 002 SCREW NS SCREW M2 6 86 A70V5 003 SCREW NS SCREW M2 6 p Ni 86 A70V5 004 SCREW NS SCREW M2 5 4 NL 86 A70V5 005 SCREW NS SCREW M2 5 6 NL 86 A70V5 006 SCREW NS SCREW M2 5 8 NL 86 A70V5 007 SCREW NS SCREW M3 4 NL 86 A70V5 008 SCREW NS SCREW THERMAL SCREW ASSY 86 A70...

Page 99: ...Chapter 6 93 ...

Page 100: ...GB 4 2K NCB24X N N AS3002NL C AMD Sempron processor 2800 N15XGA SO256M B N40GB 60GB 4 2K NCB24X N N AS3002LC i AMD Sempron processor 2800 N15XGA SO256M B N40GB 60GB 4 2K NCB24X N ABT_BRM43 18BG AS3002NL Ci AMD Sempron processor 2800 N15XGA SO256M B N40GB 4 2K NCB24X N ABT_BRM43 18BG AS3002L M AMD Sempron processor 2800 N15XGA SO256M B 2 N60GB 4 2K NDU8X N N AS3002L Mi AMD Sempron processor 2800 N1...

Page 101: ...95 Appendix A AS3003W LCi AMD Sempron processor 3000 N15 4WXG AG SO256M B N60GB 4 2K NDU8X N ABT_BRM43 18BG Model Number CPU LCD Memory HDD GB ODD Card Reader Wireless LAN ...

Page 102: ...Appendix A 96 ...

Page 103: ... Windows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 3600 5500 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 104: ...A NB LCD QDI QD15TL02V 01 NON GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 03 NON GLARE TYPE LEAD FREE 15 4 WXGA CMO LCD N154I1 L09 15 4 WXGA NB LCD AUO B154W01V 7 Glare type 15 4 WXGA NB LCD LPL LP154W1 A5K2 GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 02 GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 04 GLARE TYPE LEAD FREE 15 4 WXGA NB LCD N154I1 L07GLARE TYPE LCD 15 XGA NB LCD AUO B150XG01V2 XXXXX Driver IC...

Page 105: ...100BTX Multifunction Card Combo 3Com Megahertz 10 100 LAN 56K Modem PC Card Xircom RealPort CardBus Ethenet 10 100 Modem 56 LAN Token Ring IBM Token Ring 16 4 Adapter II Wireless LAN Card IBM Wireless LAN Cardbus Adapter Intel Pro Wireless LAN PC Card Proxim Skyline 802 11a Cardbus PC Card Cisco Aironet 350 series Wireless Lan Card NeWeb Wireless Lan Card 802 11b Modem Adapters Modem up to 56K 3Co...

Page 106: ... I O USB Printer Scanner Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface Canon CanonScan D1250 USB 2 0 JP OS only HP ScanJet 3300C Color Scanner I O USB Speaker Joystick JS USB Digital Speaker Panasonic USB Speaker EAB MPC57USB AIWA Multimedia Digital Speaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad I O USB Camera Intel Easy PC Camera Logitech Quick...

Page 107: ...B Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys com SD Card 256MBT PCMCIA USB 2 0 Apricorn EZ USB2 0 Cardbus PC Card DTK USB 2 0 2Port CardBus Host Controller Adaptec USB2CONNECT PCMCIA 1394 Buffalo 1394 Interface Cardbus IFC ILCB DV I O Data 1394 Interface Cardbus CB1394 DVC Pixela 1394 Cardbus PC Card PIX PCMC FW1 PCMCIA SCSI Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II P...

Page 108: ...102 Appendix B ...

Page 109: ...esktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internation...

Page 110: ...104 Appendix C ...

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