Acer Altos R310 Service Manual Download

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Chapter 1

Mechanical Specifications

Item

Specification

Dimensions

H x W x D
440mm x 210mm x 558mm

Color

Black

I/O ports

PS/2 keyboard port, PS/2 mouse port, three USB ports, two LAN ports, one
SVGA port, one serial port

Slots

2 PCI slots (one is for PCI riser card)

Main board

M71iXG

CDROM/FDD

1 x 3.5”
1 x 5.25”

Switching power supply

One standard 300W SPS

Material

Housing : Metal base and top cover (thickness=1.0mm, bezel
thickness=0.8mm)
Panel : Plastic bezel (thickness=3.0mm)

Indicators

System Event Indicator, Hard Disk Activity Indicator, Power Indicator, Power ID
Indicator

Switch

Power Switch, ID Switch

Summary of Contents for Altos R310

Page 1: ...Altos R310 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the CSD web for more information please refer to http csd acer com tw ...

Page 2: ...ble below for the updates made on Altos R310 service guide Date Chapter Updates 2004 04 16 CH1 Amend FSB 400 533 800 System memory from 168 pin to 184 pin HDD Access LED 2004 04 16 CH2 PCI Configuration Legacy USB Support Power AC Lost Handling ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...ocedure 46 Removing the Housing Cover 46 Removing the CD ROM Floppy and HDD 46 Removing the LCD Board 48 Removing the Power Supply 49 Removing the Cables 49 Removing the DIMM 50 Removing the CPU 51 Removing the Expansion Card 51 Removing the Mainboard 51 Chapter 4 Troubleshooting 52 BIOS POST Checkpoint Codes 53 Chapter 5 Jumper and Connector Information 61 Jumpers Settings 63 Chapter 6 FRU Field ...

Page 7: ...VIII Table of Contents Appendix C Online Support Information 81 Appendix D SATA RAID Configuration Utility 83 ...

Page 8: ...RAM with ECC memory module support T Up to 4GB of capacity T Support the dual channel memory bus T Storage T One slim type 3 5 Inch 1 44MB floppy disc drive T One slim type 5 25 Inch high speed CD ROM T Support for two 3 5 Inch SATA ATA or SCSI hard disk drives T Network Integrated dual Gigabit Ethernet LAN T Intel 82547GI 10 100 1000 Base T Gigabit Ethernet Adapter T Intel 82541GI 10 100 1000 Bas...

Page 9: ...al ATA Ports T Support RAID0 or RAID 1 T Power Supply T 300W ATX 12V T Six cooling system fans T Delta DPS 300QBA PSU supported T Management Connector T On board 20 pins ARMC connector T VGA T Integrated ATI Rage XL with 8MB SDRAM on mainboard ...

Page 10: ...k Diagram Canter Wood ES Canter Wood ES 800 FSB DDR 400 DDR 400 DDR 400 CSA DDR 400 DDR 400 DDR 400 4GB Kenai II CSA Kenai II CSA 1 x Prescott Processors 1 x GbE Hance Rapid Hance Rapid HL1 5 PCI X 66 2x SATA SW RAID 1x ATA100 LPC USB 2 0 Rage XL PCI 32 33 Intel 82541 Kenai II PCI 1 x GbE Super I O ...

Page 11: ...ATX Power Connector 4 PIN CN6 CN7 CN9 Fan Connectors CN19 Front Panel Connector CN21 CD ROM Power Connector CN23 ARMC Feature Connector CN25 Add ON Card HDD LED Connector CN29 LPC Debug Card Interface Connector COM1 Serial Port DIMM1 DIMM2 DIMM3 DIMM4 DIMM Slots FDD Floppy Disc Drive Connector ...

Page 12: ... PCI x2 PCI Serial Port IDE 1 IDE 2 Primary IDE Connector Secondary IDE Connector STK1 SKT2 USB 2 0 port U8 Canterwood ES chipset North Bridge U9 CPU Slot 478PIN U20 System Clock Generator U22 Super I O U26 Hance Rapids chipset South Bridge U27 BIOS U31 ATI Rage XL U46 VGA SDRAM VGA1 VGA Monitor port ITEM DESCRIPTION ...

Page 13: ...3 CD ROM eject button 4 CD ROM emergency eject hole 5 HDD bays 6 ID Indicator 7 HDD access indicator 8 System reset button 9 ID Button 10 Power button 11 Fault indicator 12 System activity indicator 13 USB 2 0 14 FDD eject button 15 FDD disc drive FDD 16 FDD activity indicator ...

Page 14: ...n exhaust 3 PS 2 mouse port 4 Serial Port 5 Top panel tool less screw 6 System expansion card riser tool less screw 7 Expansion card slot 8 Expansion card slot 9 USB 2 0 ports two 10 11 Gigabit LAN ports 10 100 1000 Mbps 12 ID Indicator 13 SVGA Monitor Port 14 PS 2 Keyboard Port ...

Page 15: ...8 Altos R310 Internal Components No Description 1 HDD Bays 2 CD ROM FDD assembly 3 System Fans 4 Power Supply Unit 5 CPU Heatsink Air Baffle Assembly 6 DIMM Slots 7 Expansion Card Riser ...

Page 16: ... package Slot Socket 478 Speed Depends on CPU which is local configured Bus frequency 400 533 800 MHz Voltage Processor voltage can be detected by the system without setting any jumper BIOS Item Specification BIOS code programmer Phoenix BIOS version A3A5 BIOS ROM type Bulk mode flash ROM BIOS ROM size 512KB BIOS ROM package 32 pin PLCC package Supported protocol PCIX 1 0 PCI 2 2 VESA DPMS VBE PM ...

Page 17: ...M type PBSRAM Pipelined burst Synchronous RAM L2 Cache RAM size Depends on CPU which is local configured L2 Cache RAM speed Full of the processor core clock frequency Advanced Transfer Cache L2 Cache function control Enable disable by BIOS Setup L2 Cache scheme Fixed in write back System Memory Item Specification Onboard embedded memory size 0MB Memory socket number 4 sockets Supported memory size...

Page 18: ...trol Enable disable by BIOS Setup VGA Interface Item Specification VGA controller ATI RAGE XL VGA controller resident bus PCI bus VGA Memory 8MB SDRAM Function control Enable disable by BIOS Setup IDE Interface Item Specification IDE controller 6300ESB IDE controller resident bus PCI bus Number of IDE channel 2 Supported IDE interface ATA100 Supports LS 120 No Supports bootable CD ROM Yes Function...

Page 19: ...umber of serial port 1 Serial port locations Rear Supports 16550 UART Yes Connector type 9 pin D type female connector LED Indicator Description Power LED S0 Green ON S1 Amber Blinking interval 1 sec S3 N A S4 OFF S5 OFF Warning LED Critical Event Amber Fast blink interval 0 5 sec Warning information event Amber ON HDD Access LED Green for 100Mb Yellow for 1000Mb Device ID UID LED Blue ...

Page 20: ...Y mode for ATA standard interface T Disable V sync to control the VESA DPMS monitor T Resume method device activated keyboard for DOS keyboard mouse for Windows T Resume recovery time 3 5 seconds Global Standby mode T Global power management timer 1 60 minutes T Hard disk drive goes into STANDBY mode for ATA standard interface T Disable H sync and V sync signals to control the VESA DPMS monitor T ...

Page 21: ... F Non operating Storage package 20 to 60 C Humidity Operating 20 80 RH non condensing Non operating unpacked 20 80 RH non condensing Non operating Storage package 20 90 RH non condensing Vibration Operating unpacked 5 16 2 Hz 0 38mm peak to peak 16 2 250 Hz 0 2G Non operating packed 5 27 1 Hz 0 60G 27 1 50 Hz 0 4mm peak to peak 50 500 Hz 2 0G ...

Page 22: ...port one serial port Slots 2 PCI slots one is for PCI riser card Main board M71iXG CDROM FDD 1 x 3 5 1 x 5 25 Switching power supply One standard 300W SPS Material Housing Metal base and top cover thickness 1 0mm bezel thickness 0 8mm Panel Plastic bezel thickness 3 0mm Indicators System Event Indicator Hard Disk Activity Indicator Power Indicator Power ID Indicator Switch Power Switch ID Switch ...

Page 23: ...t Linux 9 0 and RadHat Enterprise Linux 3 0 ASM Console T Intel Pentium III 500MHz or higher processor T 128MB of RAM T SCSI IDE hard drive with at least 100MB free hard disk space T Microsoft Windows 2000 Professional XP Server Advanced Server operating system T Ethernet Card T Windows 2000 professional Windows XP Windows 2000 server advanced server Windows 2003 web standard Enterprise editions S...

Page 24: ... optical drive 2 Mount the CD ROM drive with mount dev cdrom mnt cdrom command For more information on mount command and the options please refer to RedHat Linux user s guide 3 Change the working directory to ASM6 Linux Agent subdirectory with the command cd mnt cdrom LinuxAgent 4 Type in the command asmsetup install to install the ASM6 Linux Agent Follow the prompted installation guide and you ca...

Page 25: ...MOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup As you change your BIOS Setup examine the system configuration values When you are satisfied that all the values are correct write them down Store the recorded values in a safe place In the future if the battery loses power or the CMOS chip is damaged you can easily recreate yo...

Page 26: ...iguration of your system If you are an advanced user you may want to check the detailed configuration of your system Detailed system configurations are contained in the Advanced Setup T Use the w and y arrow keys to move around the Setup Utility screen T Use the z and x arrow keys to move to the next page or to return to the previous page if the Setup screen has more than one page available T Use ...

Page 27: ... system As long as the internal battery remains good and connected the clock continues to keep the date and time accurately even when the power is off Parameter Description Format BIOS Date The date when BIOS was built 03 04 04 BIOS Version The version of current BIOS R01 A3A3 SMBIOS Version Supports DMTF SMBIOS version 2 3 4 ASF Version Supports DMTF ASF version 2 0 System Time Sets the correct t...

Page 28: ... PCI Configuration Peripheral Configuration Boot Settings Configuration Event Log Configuration Console Redirectoin System Health Monitoring ASF Configuration Open the submenu to configure these settings by pressing Enter N A Enter is the only option Large Disk Access Mode N A DOS Parallel ATA N A Both Disabled Primary Secondary Serial ATA N A Enabled Disabled Native Mode Operation N A Auto Serial...

Page 29: ...tings Parameter Description Options Reset Configuration Data N A No Yes USB Host Controller Enables or disables the USB function in chipset Enabled Disabled Legacy USB Support Enables or disables support for legacy USB devices Enabled Disabled Onboard LAN1 Onboard LAN2 Onboard PCI VGA Enables or disables onboard devices N A Enter is the only option ...

Page 30: ...d serial ports Parameter Description Options Serial Port A Serial Port B Serial port 1 2 address and IRQ interrupt request setting Auto Enabled Disabled Base I O Address Setting the base I O address 3F8 2F8 3E8 2E8 Interrupt Set the interrupt setting IRQ4 IRQ3 Floppy Disk Controller Set to Disabled or Enabled the floppy disk Enabled Disabled ...

Page 31: ...ed Disabled Hyper Threading Technology This item is only available when CPU and the chipset support Hyper Threading Enabled Disabled Frequency Ratio Displays the CPU Bus ration of the system X to 1 Bootup NumLock Sets the Power on state for NumLock On Off Wait for F1 if Error Displays the error message if POST error occurs Enabled Disabled MPS Support N A 1 4 Memory Test Performs memory read write...

Page 32: ...ext boot if Yes is selected Yes No View Event Log Displays detail event log messages by pressing Enter N A Enter is the only option BIOS POST Even Logging Allows logging of BIOS POST events Enabled Disabled ECC Event Logging Allows logging of ECC event Enabled Disabled PCI Event Logging Allows logging of PCI error events Enabled Disabled AC Power Lost Recovery N A Enabled Disabled Reset Disabled M...

Page 33: ... Selects the system port for console redirectoin Disabled COM1 COM2 Baud Rate Sets the rate of communication 9600KB 19 2KB 38 4KB 57 6KB 115 2KB Terminal Type N A PC ANSI VT100 VT UTF8 VT100 Flow Control N A No CTS RTS XON XOFF Continue C R after POST N A On Off of video pages to support N A 1 Default through 8 ...

Page 34: ...28 Chapter 2 The system health monitoring screen displays current information regarding the system s CPU status temperature status and fan status There are no user configurable parameters on this page ...

Page 35: ...mat ASF Configuration Parameter Description Option BIOS Boot Timeout Sets the interval for the BIOS boot watch dog timer 0 1 65535 OS Boot Timeout Sets the interval for the OS boot watch dog timer 0 1 65535 Power on Wait Time N A 60 ...

Page 36: ... Option ACPI Aware OS Enable or disable ACPI support for the Operating System Yes No Power Button Behavior 4 Sec Override Instand On Off AC Lost Handling Sets the power state after shut down due to power interrupt Stay off Last State Stay On ...

Page 37: ...Chapter 2 31 Boot Parameter Description Removable Devices Expandable Allows user to configure Boot Sequence CD ROM Drive Hard Drive PXE IBA GE Slot 0208 v1216 PXE IBA GE Slot 0430 v1216 ...

Page 38: ...etting up access passwords Parameter Description Options Supervisor Password User Password Displays Installed if password is set Enter Set Supervisor Password Set User Password Sets password by pressing Enter Enter Password On Boot Requires to input password before booting if this value is enabled Enabled Disabled ...

Page 39: ... and closes the BIOS setup Load Setup Defaults Loads the optimal settings for all BIOS setup parameters Optimal setting are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system might not function properly Discard Changes Discards all changes made on the BIOS setup Save...

Page 40: ... HDD information array information and SATA JBOD information SATA HDD information includes T attached port ID T HDD model T firmware version T drive capacity T drive status Array information includes T array RAID level T port T drive models T drive capacities Server BIOS Settings Your system s BIOS settings must be modified to enable SATA RAID Follow the steps below to change the BIOS settings and...

Page 41: ...ing POST press Ctrl A to enter the Adaptec RAID configuration utility The following screen is displayed Enter the Array Configuration Utility by pressing the Enter key The Main Menu will be displayed as shown below Use the arrow keys to select from the following options T M Anage Arrays T C reate Arrays T A dd Delete Hotspare T l nitialize Drives NOTE The first letter of each option can be used as...

Page 42: ...ctoin for details To View Array Properties 1 Select Manage Arrays from the Main Menu 2 Select an array and press Enter to display the array s properties and members NOTE Bootable arrays denoted by an asterisk To Delete an Array 1 Select an Array from the list of Arrays as shown below 2 Press the Delete key ...

Page 43: ...r N to accept or decline automatic repairs by the utility To Rebuild RAID 1 If a RAID 1 is created with Build and Clear and then stopped the Rebuild function of the utility can be used to resume 1 Select the RAID 1 Array from the list of Arrays 2 Press Ctrl R to begin the rebuild operation To Mark Unmark an Array as Bootable 1 Select an array from the List of Arrays 2 Press Ctrl B to toggle wether...

Page 44: ...nu select Create Array and press Enter 3 Press the Ins or on some keyboards Insert key to add the new drive s to the Selected Drives field 4 Press Enter key to confirm the selection and continue 5 In the Array Type field use the arrow keys to select RAID 0 Stripe and press Enter key to confirm your selection ...

Page 45: ...to the Array Label field and enter text to identify the array Press Enter to confirm the array s label 7 Scroll to Stripe Size by using the Tab key and select 16KB 32 KB or 64KB using the arrow keys Press Enter to confirm the array stripe size ...

Page 46: ... Enter key to confirm your selection 5 In the Array Type field move the cursor to RAID 0 Stripe and press the Enter key 6 Use the Tab key to scroll to the Array Label field and enter text to identify the array Press Enter to confirm the array s label 7 Scroll to Stripe Size by using the Tab key and select 16KB 32KB or 64KB using the arrow keys Press Enter to confirm the array stripe size 8 Using t...

Page 47: ...ray Label field and enter text to identify the array Press Enter to confirm the array s label 7 Using the Tab key scroll to the Create RAID via field and select Press Enter to continue 8 With the Tab key scroll to Done and press Enter 9 Select the Source Drive and press Enter followed by Y Initialize Drives Prepare hard disk drives for creating arrays 1 In the Main Menu select initialize Drives an...

Page 48: ...ty 2 Select a drive from the list and press the Enter key 3 Select Format Disk then press Enter and Y to proceed Verify Disk Media 1 In Options select Disk Utility 2 Select a drive from the list and press Enter 3 Select Verify Disk Meida Then press Enter and Y to proceed ...

Page 49: ...need the following tools T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Phillips screw driver and twizer NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Disassemble and Reassemble Chapter 3 ...

Page 50: ...eneral Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the power cable from the system ...

Page 51: ...Chapter 3 45 Disassembly Flowchart ...

Page 52: ...d all peripherals connected to it Removing the Housing Cover 1 Remove the one thumbscrews located at the rear top of the left panel 2 Slide the panel rearward before detaching it from the chassis 3 Press both sides to release the latches 4 Then take the front panel away from the chassis Removing the HDD CD ROM and FDD 1 Disconnect the SATA cable and the power cable from the HDD 2 2 Remove the one ...

Page 53: ...rom the HDD bracket 5 Separate the HDD from the bracket 6 Disconnect the power cable and IDE cable from the CDROM 7 Remove the one thumbscrew to release the CDROM 8 Pull the CDROM cage from the chassis 9 Remove the two screws from the CD ROM 10 Separate the CDROM from the bracket ...

Page 54: ... the floppy cage 13 Remove the two screws located on both sides to release the Floppy from the FDD bracket 14 Separate the HDD from the bracket Removing the LCD Board 1 Disconnect the LED cable from the LED board 2 Remove the two screws to release the LED board 3 Then take the LED board from the chassis ...

Page 55: ...wer supply 3 Take the power supply from the chassis Disconnect the Cables 1 Disconnect the LDE cable from the m b black and the two fan cables fan 3 4 CN7 fan 6 7 CN9 from MB 2 Disconnect the CDROM IDE cable blue header from the M B either header located on the MB 3 Disconnect the two SATA cables from the MB 4 Disconnect the CDROM power cable 5 Disconnect the FAN 1 2 power cable 4pin ...

Page 56: ... close attention in the Fan sequence Fan 5 and 8 are for upgrading only Removing the DIMM 1 Press the holding clips on both sides of the socket outward to release the DIMM 2 Gently pull the DIMM upward to remove it from the socket ...

Page 57: ...CPU socket locking lever to release the CPU 4 Gently pull up on the CPU to remove it 5 Then press down the locking lever to the end of mainboard Removing the Expansion Card 1 Loosen the thumbscrews on the expansion card riser bracket 2 Then gently lift the riser from the chassis Removing the MainBoard 1 Loosen the nine screw from the mainboard 2 Then gently lift mainboard from the chassis ...

Page 58: ...Chapter 4 52 This chapter provides troubleshooting information for the Altos R310 T BIOS POST Checkpoint Codes Troubleshooting Chapter 4 ...

Page 59: ... execute ROMEXEC code from the flash part This taks is pulled into the build only when the ROMEXEC relocatoin is installed 08h Initialize chipset registers to the lnitial POST Values 09h Set in POST flag in CMOS that indicates we are in POST If this bit is not cleared by post ClearBootFlag AEh the BIOS no next boot determines that the current configuration caused POST to fail and uses default valu...

Page 60: ... 0 hold address disabled 3 Controller enabled 4 Normal timing 5 Fixed priority 6 Late write selection 7 DREQ sense active 8 DACK sense active low Initialize all 8 DMA channels with these settings 1 Single mode 2 Address increment 3 Auto initialization disabled channel 4 Cascade 4 Verify transfer 1Ch Initialize interrupt controllers for some shut downs 20h 1 3 1 1 Verify that DRAM refresh is operat...

Page 61: ...fied in the CMOS matches the hardware currently installed If the monitor type is set to 00 then a video ROM must exist If the monitor type is 1 or 2 set the video switch to CGA If monitor type 3 set the video switch to mono Also specify in the equipment bytethat disk drives are installed Set appropri ate status bits in CMOS or the BDA if configuration errors are found 49h Perform these tasks 1 Siz...

Page 62: ...ck If so perform an address line test and a RAM test on the memory Save the total extended memory size in the CMOS at cmosExtended 62h Perform an address line test on A0 to the amount of memory available This test is dependent on the processor since the test will vary depending on the width of memory 16 or 32 bits This test will also use A20 as the skew address to prevent corruptionof the system m...

Page 63: ...sting for presence of external I O devices 81h Run late device initialization routines 82h Test and identify RS232 ports 83h Configure Fisk Disk Controller 84h Test and identify parallel ports 85h Display any ESCD read errors and configure all PnP ISA devices 86h Initialize onboard I O and BDA according to CMOS and presence of external devices 87h Initialize motherboard configurable devices 88h In...

Page 64: ...sis Reporting Technology disk failure warning 9Ah Shadow miscellaneous ROMs if specified bySetup and CMOS is valid and the previous boot was OK 9Ch Set up Power Management Initiate power management state machine 9Dh Initialize Security Engine 9Eh Enable hardware interrupts 9Fh Check the total number of Fast Disks ATA and SCSI and update the bdaFdiskCount A0h Verify that the system clock is interru...

Page 65: ...t return B7h Initialize ACPI BIOS B9h Clear all screen graphics before booting BAh Initialize the SMBios header and substructures BCh Clear parity error latch BDh Display Boot First menu if MultiBoot is intstalled BEh If BCP option is enabled clear the screen before booting BFh Check virus and backup reminders Display System Summary C0h Try to boot with INT 19 C1h Initialize the Post Error Manager...

Page 66: ...ize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Initialize Multi Processor E9h Set huge segment EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialilze System M...

Page 67: ...tion of the jumpers and connectors on the main board Connector Jumper No Description BT1 Battery CN2 ATX Power Connector 20PIN CN3 ATX Power Connector 4PIN CN6 CN7 CN9 Fan Connector CN19 Front Panel Connector CN21 CD ROM Power Connector Jumper and Connector Information Chapter 5 ...

Page 68: ... Boot Block KM1 PS 2 Mouse Keyboard ports LAN1 LAN2 Gigabit Ethernet Ports LED1 Rear Panel ID indicator PCIX2 PCI riser slot IDE1 IDE2 Primary IDE Connector Secondary IDE Connector STK1 STK2 USB 2 0 ports U8 Canterwood ES chipset North Bridge U9 CPU Slot 478 pin U20 System Clock Generator U22 Super I O U26 Hance Rapids chipset South Bridge U27 BIOS U31 ATI Rage XL U46 VGA SDRAM VGA1 VGA Monitor Po...

Page 69: ...tings JP1 Clear CMOS Pin Number Pin Settings 1 2 Normal Default 2 3 Clear CMOS JP2 Password Pin Number Pin Settings 1 2 Normal Default 2 3 Clear password JP4 Boot Block Pin Number Pin Settings 1 2 Disabled Default 2 3 Enabled ...

Page 70: ...DERING FRU PARTS that you should check the most up to date information available on your regional web or channel http aicsl acer com tw spl if you do not own a specific account you can still access the system with guest guest For whatever reasons a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFEREN...

Page 71: ...65 Altos R310 Exploded Diagram ...

Page 72: ... C A SATA HDD SIGNAL 50 R04V1 008 SATA HDD POWER CABLE 3PIN 160MM C A SATA POWER 3P ACER 50 R04V1 009 ASSY IDE CABLE HDD POWER CABLE ASSY IDE CABLE 6K R04V1 001 HDD POWER CABLE 4PIN 3CONNECTOR C A IDE HDD POWER 3C 50 R04V1 010 IDE CABLE ATA100 40PIN 3CONNECTOR 430MM C A IDE HDD ATA100 3C 40PIN 50 R04V1 011 SCSI CABLE FOR HDD 4CONNECTOR 68PIN 850MM C A SCSI HDD 4CONN 68P 850MM 50 R04V1 012 CASE COV...

Page 73: ...ED PLT 45 58 7 7 HU122 40 R04V1 002 LOGO ACER ACER LOGO PLATE LABEL 40 R04V1 003 QUICK REFERENCE LABLE LBL QUICK REFERENCE HU122 R310 40 R04V1 004 POWER SUPPLY POWER SUPPLY 300W DELTA DPS 300QB A RW SPS 300W DELTA DPS 300QB A RW PY R0409 001 SCREWS SCRW MACH BDG 6 32 3 16 NI SCRW MACH BDG 6 32 3 16 NI 86 4A5A6 012 SCRW MACH M2 5 L3 HU122 SCRW MACH M2 5 L3 HU122 86 9A533 3R0 SCRW MACH PAN M2 6L H S...

Page 74: ... Dual channel memory bus supported T Expansion Slots T Two 64 bit 66MHz PCI X 1 0 slots 3 3v T Onboard I O Connectors T Two PS 2 ports support keyboard and mouse T Three USB ports one in front T Two Ethernet RJ 45 port T 9 pin VGA port T 9 pin serial port T RAID Support T Embedded dual channel SATA supports RAID 0 1 T LAN Controller T Embedded dual channel gigabit Ethernet T Power Supply T 300W sw...

Page 75: ...rives T Two 160GB SATA drives for a total of 320GB T Two 160GB ATA drives for total of 320GB T Two 73GB SCSI drives for a total of 146GB optional SCSI HBA T Peripherals T Acer monitor PS 2 keyboard and mouse T Chassis T Form factor 1U racke mount T Dimensions 440 H x201 W x558 D mm T Weight 16kg ...

Page 76: ...B 70 This computer s compatibility is a test plan released by Wistron Internal Testing Department Once the final report is available this chapter will be revised accordingly Test Compatible Components Appendix B ...

Page 77: ...e SATA Hard drive 160GB SATA 7200RPM Seagate Alpine 80GB SATA 7200RPM Seagate Alpine 200GB SATA 7200RPM WD XL80 8MB f w B0 120GB SATA 7200RPM WD XL80 8MB f w B0 80GB SATA 7200RPM WD XL80SD 8MB f w A0 SCSI Hard drive 68pin 73GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UCDY10 36GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UCDY10 SCSI Card ASC 3D 2ch U320 SCSI...

Page 78: ...rface Module linked to US and servers Altos KVM42ZU IM Interface Module f w A1 LCD KB Mouse Altos LCD Console with KB and Mouse 42U Rack Knurr 42U 600 900mm 110V 42U Rack Knurr 42U 600 900mm 220V 24U Rack Knurr 24U 600 900mm 110V 24U Rack Knurr 24U 600 900mm 220V Power Strip Yukosa 2U 3hole 6 ports 3 302 006 1T Thermostat Knurr thermostat 10 60 degrees 1 113 384 3 USB Device USB Keyboard Chicony K...

Page 79: ...ve 160GB SATA 7200RPM Seagate Alpine 80GB SATA 7200RPM Seagate Alpine 200GB SATA 7200RPM WD XL80 8MB f w B0 120GB SATA 7200RPM WD XL80 8MB f w B0 80GB SATA 7200RPM WD XL80SD 8MB f w A0 SCSI Hard drive 68pin 73GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UCDY10 36GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UCDY10 SCSI Card ASC 3D 2ch U320 SCSI card LSI Raid ...

Page 80: ...odule linked to US and servers Altos KVM42ZU IM Interface Module f w A1 LCD KB Mouse Altos LCD Console with KB and Mouse 42U Rack Knurr 42U 600 900mm 110V 42U Rack Knurr 42U 600 900mm 220V 24U Rack Knurr 24U 600 900mm 110V 24U Rack Knurr 24U 600 900mm 220V Power Strip Yukosa 2U 3hole 6 ports 3 302 006 1T Thermostat Knurr thermostat 10 60 degrees 1 113 384 3 USB Device USB Keyboard Chicony KUP0355 ...

Page 81: ...ve 160GB SATA 7200RPM Seagate Alpine 80GB SATA 7200RPM Seagate Alpine 200GB SATA 7200RPM WD XL80 8MB f w B0 120GB SATA 7200RPM WD XL80 8MB f w B0 80GB SATA 7200RPM WD XL80SD 8MB f w A0 SCSI Hard drive 68pin 73GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UCDY10 36GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UCDY10 SCSI Card ASC 3D 2ch U320 SCSI card LSI Raid ...

Page 82: ...odule linked to US and servers Altos KVM42ZU IM Interface Module f w A1 LCD KB Mouse Altos LCD Console with KB and Mouse 42U Rack Knurr 42U 600 900mm 110V 42U Rack Knurr 42U 600 900mm 220V 24U Rack Knurr 24U 600 900mm 110V 24U Rack Knurr 24U 600 900mm 220V Power Strip Yukosa 2U 3hole 6 ports 3 302 006 1T Thermostat Knurr thermostat 10 60 degrees 1 113 384 3 USB Device USB Keyboard Chicony KUP0355 ...

Page 83: ...160GB SATA 7200RPM Seagate Alpine 80GB SATA 7200RPM Seagate Alpine 200GB SATA 7200RPM WD XL80 8MB f w B0 120GB SATA 7200RPM WD XL80 8MB f w B0 80GB SATA 7200RPM WD XL80SD 8MB f w A0 SCSI Hard drive 68pin 73GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UCDY10 36GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UCDY10 SCSI Card ASC 3D 2ch U320 SCSI card LSI Raid 1su...

Page 84: ...odule linked to US and servers Altos KVM42ZU IM Interface Module f w A1 LCD KB Mouse Altos LCD Console with KB and Mouse 42U Rack Knurr 42U 600 900mm 110V 42U Rack Knurr 42U 600 900mm 220V 24U Rack Knurr 24U 600 900mm 110V 24U Rack Knurr 24U 600 900mm 220V Power Strip Yukosa 2U 3hole 6 ports 3 302 006 1T Thermostat Knurr thermostat 10 60 degrees 1 113 384 3 USB Device USB Keyboard Chicony KUP0355 ...

Page 85: ...60GB SATA 7200RPM Seagate Alpine 80GB SATA 7200RPM Seagate Alpine 200GB SATA 7200RPM WD XL80 8MB f w B0 120GB SATA 7200RPM WD XL80 8MB f w B0 80GB SATA 7200RPM WD XL80SD 8MB f w A0 SCSI Hard drive 68pin 73GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L073UCDY10 36GB U320 10K RPM Seagate Cheetah 146LP HGST Daytona146Z10 IC35L036UCDY10 SCSI Card ASC 3D 2ch U320 SCSI card LSI Raid 1sup...

Page 86: ...odule linked to US and servers Altos KVM42ZU IM Interface Module f w A1 LCD KB Mouse Altos LCD Console with KB and Mouse 42U Rack Knurr 42U 600 900mm 110V 42U Rack Knurr 42U 600 900mm 220V 24U Rack Knurr 24U 600 900mm 110V 24U Rack Knurr 24U 600 900mm 220V Power Strip Yukosa 2U 3hole 6 ports 3 302 006 1T Thermostat Knurr thermostat 10 60 degrees 1 113 384 3 USB Device USB Keyboard Chicony KUP0355 ...

Page 87: ...p and Server models including T Service guides T User s manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts lists T Chips T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internat...

Page 88: ... array information and SATA JBOD information SATA HDD Information includes T Attached port ID T HDD model T Firmware version T Drive capacity T Drive status Array information includes T Array RAID level T Port T Drive Models T Drive Capacities Server BIOS Settings Your system s BIOS setting must be modified to enable SATA RAID Follow the steps below to change the BIOS settings and enable RAID conf...

Page 89: ...e F10 key to save the changes and exit the BIOS Setup environment Using the Adaptec RAID Configuration Utility This utility is BIOS based and like BIOS is accessed during system startup During POST press Ctrl A to enter the Adaptec RAID configuration utility The following screen is displayed ...

Page 90: ...ll be displayed as shown below Use the arrow keys to select from the following options T M anage Arrays T C reate Arrays T A dd Delete Hotspare T I nitialize Drives NOTE The first letter of each option can be used as a shortcut For example to open the Manage Arrays option press M on the keyboard ...

Page 91: ...e array s properties and members NOTE Bootable array s denoted by an asterisk To Delete an Array 1 Select an Array from the List of Arrays as shown below 2 Press the Delete key To Verify a RAID 1 If a RAID 1 is created using Quick Init this utility can be used to verify the array 1 Select the RAID 1 Array from the list of Arrays 2 Press Ctrl S to begin RAID verification 3 Press Y or N to accept or...

Page 92: ...ess Ctrl R to begin the rebuild operation To Mark Unmark an Arrays as Bootable 1 Select an array from the List of Arrays 2 Press Ctrl B to toggle wether an array is bootable Create and Manage RAID 0 Create RAID 0 from new drives 1 Initialize the drvies 2 In the Main Menu select Create Array and press Enter 3 Press the Ins or on some keyboards Insert key to add the new drive s to the Selected Drive...

Page 93: ...88 Appendix D 4 Press the Enter key to confirm the selection and continue 5 In the Array Type field use the arrow keys to select RAID 0 Stripe and press the Enter key to confirm your selection ...

Page 94: ...ify the array Press Enter to confirm the array s label 7 Scroll to Stripe Size by using the Tab key and select 16KB 32KB or 64KB using the arrow keys Press Enter to confirm the array stripe size 8 Using the Tab key scoll to the Create RAID via field and select No init Press Enter to continue ...

Page 95: ...AID via field and select Migrate Press Enter to continue 9 With the Tab key scroll to Done and press Enter 10 Select the Source Drive and press Enter followed by Y Create RAID 1 from new drives 1 Install new HDD s and initialize it them 2 From the Main Menu select Create Array and press Enter 3 Press the Ins key to add to the new drive s to the Selected Drives field 4 Press the Enter key to confir...

Page 96: ...o confirm your selection 5 In the Array Type field move the cursor to RAID 1 Mirror and press the Enter key 6 Use the Tab key to scroll to the Array Label field and enter text to identify the array Press Enter to confirm the array s label 7 Using the Tab key scroll to the Create RAID via field and select Build Press Enter to continue 8 With the Tab key scroll to Done and press Enter 9 Select the S...

Page 97: ...new drive s to the Selected Drives field 3 Press Enter and Y to complete the initialization Disk Utilities Format Disk 1 In Options select Disk Utility 2 Select a drive from the list and press the Enter key 3 Select Format Disk then press Enter and Y to proceed Verify Disk Media 1 In options select Disk Utility 2 Select a drive from the list and press Enter 3 Select Verify Disk Media Then press En...

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Acer Altos R310, Service Manual

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