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Troubleshooting
The following questions are possible situations that may arise during
the use of your computer, and each is followed by simple answers and
solutions to the situation.
Q: I pressed the power switch but the system did not boot up.
A: Check the LED located above the power switch.
If the LED is not lit, no power is being applied to the system. Do any of
the following:
•
Check if the voltage selector switch located on the rear panel of
the computer is set to the correct voltage.
•
Check if you properly plugged the power cable into an
electrical outlet.
•
If you are using a power strip or AVR, make sure it is plugged in
and turned on.
If the LED is lit, check the following:
•
Is a non-bootable (non-system) floppy disc in the floppy drive? If
yes, remove or replace it with a system floppy disc and press Ctrl +
Alt + Del to restart your computer.
Q: Nothing appears on the screen.
A: Your computer's power management function automatically
blanks the screen to save power. Press any key to turn the display
back on.
If pressing a key does not work, restart your computer. If restarting
your computer does not work, contact your dealer or the technical
support centre for assistance.
Q: The printer does not work.
A: Do the following:
•
Make sure the printer is connected to a power outlet and that it is
turned on.
•
Make sure the printer cable is connected securely to the system's
parallel port and the corresponding port on the printer.
•
For additional information concerning the printer, refer to the
printer's documentation.
