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Roche USA – 52459 
V4/1 – 07022425001 – Black

Roche USA – 52459 
V4/2 – 07022425001 – Cyan

Roche USA – 52459 
V4/3 – 07022425001 – Magenta

Roche USA – 52459 
V4/4 – 07022425001 – Yellow

1

 Power/Set Button 

2

 Display

3

 Right Arrow and Left Arrow Buttons 

4

 Test Strip Slot

5

 Battery Door

6

 Infrared (IR) Window

Meter Overview

Start Here

Quick Start Guide

If any of the error messages below appear on the display at any time, 

refer immediately to the User’s Manual, Chapter 5, Display and Error 
Messages. 

E-1

 The test strip may be damaged or not properly inserted. Remove and 

reinsert the test strip, or replace it if damaged. 

E-3

 Your blood glucose may be extremely high or a meter or a test strip 

error has occurred. If your test result matches how you feel, contact your 

healthcare professional immediately. If your test result does not match 

how you feel, repeat the blood glucose test and see the User’s Manual, 

Chapter 2, Unusual Blood Glucose Results. If the second test result does 

not match how you feel, perform a control test with the control solution 

and a new test strip. If the control result is within the acceptable range, 

review the proper testing procedure and repeat the blood glucose test 

with a new test strip. If the E-3 code still appears for your blood glucose 

test, your blood glucose result may be extremely high and above the 

system’s reading range. 

Contact your healthcare professional 

immediately.

 If the control result is not within the acceptable range, see 

the User’s Manual, Chapter 4, Understanding Out-of-Range Control 
Results. 

E-4

 Not enough blood or control solution was drawn into the test strip for 

measurement or was applied after the test had started. Discard the test 
strip and repeat the blood glucose or control test. 

E-6

 Blood or control solution was applied to the test strip before the 

flashing drop symbol appeared on the display. Discard the test strip and 
repeat the blood glucose or control test. 

E-7

 An electronic error occurred, or in rare cases, a used test strip was 

removed and reinserted. Turn the meter off and on, or take the battery 

out for 20 seconds and reinsert it. Perform a blood glucose or control 
test. 

E-8

 The temperature is above or below the proper range for the system. 

Refer to the test strip package insert for system operating conditions. 

Move to an area with the appropriate conditions, wait 5 minutes, and 

repeat the blood glucose or control test. Do not artificially heat or cool 
the meter. 

E-9

 The battery is almost out of power. Change the battery now. If the 

message reappears after the battery has been replaced, remove the 
battery again, press any meter button, then reinsert the battery.

E-10

 The time and date settings may be incorrect. Make sure the time 

and date are correct and adjust, if necessary. 

Roche Diagnostics GmbH
Sandhofer Strasse 116
68305 Mannheim, Germany
www.accu-chek.com

Familiarize yourself with the 

Accu-Chek Softclix lancing 

device.

1

Get a lancet from the pocket in the 

carry case.

2

Remove the cap by pulling it 

straight off. Do not twist the cap.

Insert the lancet into the lancing 

device until the lancet clicks.

4

3

5

Replace the cap on the lancing 

device. Make sure the notch on the 

cap lines up with the notch on the 

lancing device.

6

7

Adjust the lancet depth to a 

comfortable penetration level. Start 

at 2. For tougher skin, dial to a 

higher number.

Press the priming button in as 

far as it will go, like a pen. Do not 

press the release button while 

pressing the priming button. The 

release button turns yellow when 

the lancing device is ready.

8

Set the lancing device aside until 

you are ready to obtain a blood 

sample.

Wash and dry your hands before 

you perform a blood glucose test.

1

Check the use by date on the test 

strip container. Do not use test 

strips past the use by date.

2

Remove a test strip from the test 

strip container. Close the cap 

tightly.

3

Insert the test strip into the meter 

in the direction of the arrows until 

the meter beeps.

4

A flashing blood drop symbol 

appears.

Setting up the Lancing Device

Performing a Blood Glucose Test

9

Hold the lancing device firmly 

against the edge of your fingertip 

and press the yellow release 

button to poke your fingertip.

Touch the end of the test strip to 

the blood drop. Do not put blood on 

top of the test strip.

The meter beeps and   flashes 

when there is enough blood in the 

test strip.

The test result appears on the 

display after 5 seconds.

Remove the lancing device cap. 

Point the lancet away from you. 

Slide out the ejector to release the 

lancet.

Ejector

Release button

Cap

Priming 

button

Error Messages

5

6

NOTE

Contact Accu-Chek Customer Care at 1-800-363-7949 if the 

error message continues. 

ACCU-CHEK, ACCU-CHEK AVIVA, and SOFTCLIX are 

trademarks of Roche.
© 2014 Roche Diagnostics
07022425001-0114

LAST UPDATE: 2013-04

Twist off the lancet’s protective 

cover.

Before you finish…

Penetration depth

1

2

3

4

5

6

1

 WARNING

 WARNING

This Quick Start Guide does not replace the User’s 

Manual for your Accu-Chek Aviva blood glucose 

meter. The User’s Manual contains important 

handling instructions and additional information.

The lancing device is for single patient use only and 

should not be shared.

52459_07022425001.indd   1

1/10/14   10:53 AM

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