Chapter 5
57
Not enough blood or control
solution was drawn into the
test strip for measurement or
was applied after the test
has started. Discard the test
strip and repeat the test.
An error occurred during the
test. Discard the test strip
and repeat the test. See
Chapter 1, “Understanding
Your New System.”
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Note:
• If you see any other error screen, please call Accu-Chek Customer Care at 1-800-363-7949.
An electronic error occurred.
Turn the meter off and on.
Take the battery out for a
few seconds and reinsert it.
If the problem persists, call
Accu-Chek Customer Care at
1-800-363-7949.
The time and date settings
may be incorrect. Make sure
the time and date are correct
and adjust, if necessary. See
Chapter 3 “Setting the Time
and Date.”
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