Opening your life
www.accessmatic.com
Opening your life
17
Code:
RP120
Raptor
Fault appearance
Fault cause
Solution
No any working for openers
LCD screen is not bright
Position missing
1. Power supply
2. Plug wire is loosing
Position missing
1. Check whether the motor socket is energized
2. Check whether Fuse tube is broken
3. Check whether the low-voltage wire of transformer is
connected to the power board
4. Check whether the ribbon cable is plugged
5. Check whether there is 26v AC at the transformer
low-voltage side, if there is 26v AC, replace the PCB. If not,
replace the transformer
Re-set the limit traveling
While learning, the digital display
Digital display
Opener does not work or stop
working
Unstable voltage or door lost balance
1. Check the power supply
2. Adjust the door balance
Travel less than 30cm or more than 9m
Re-set the limit traveling
Opener is not working
Digital display
Fail to learn the up and down limit
setting
Improperly learn the up and down
limit setting
Learn “UP” and “DOWN” limit traveling again follow
the manual
H
H
LED is always on
The control panel is broken or the power
supply board is broken
Replace the control board or power board.
When remoting the door,
opener stops automatically
after running 10cm
Digital display
Hall sensor wire is loosed or damaged
Open the cover, check the Hall sensor wire, re-plug or
replace.
Opener does not work.
Hear the relay 'kaka' sound
Digital display
The wire between gear motor and board
is loosing
Open the cover and check the wire between gear motor
and board.
4
Opener stops automatically
after running 10cm
Digital display
Door is up moving only.
Do not work in down moving and
the Digital display
The wire between gear motor and board
is plugged inversely
Photo cell function has been effective
but without connecting any photo cell
device.
Power off firstly, open the cover and reverse the plug wire
between gear motor and board. Re-set limit traveling.
Turn off the photo cell function if there is no any
photo cell device connected. ( Refer the instruction manual)
2. Check if the photo cell is connected correctly, or if there is
any obstruction between the photo cell.
The door is fully open, automatica-
lly close after some time
LED lights flash 4 times
Automatic closing function is turned on
Set the automatic closing time, or turn off the automatic
closing function.
( Refer the instruction manual)
When the door stops, the caution
light is always on
The power board is broken
Replace the power board
Common fault & solutions
4