Accelerated NetBridge Troubleshooting Manual Download Page 6

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NetBridge Trouble Shooting Guide

Power

Power is supplied by either the 12-volt AC wall wart, 12-volt battery, or PoE cable.



The NetBridge device only operates with one supply of power.

DO NOT supply power to the device with both the PoE cable and the 12-

volt battery/12-volt AC wall wart!



The 12-volt battery supplied with the NetBridge device typically has a life of 2-3

hours.

The 12-volt battery is not intended to be a permanent power source for

the unit. If the 12-volt battery is being utilized, ensure that the battery is
charged before use.

12-volt battery

12-volt AC wall wart

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Summary of Contents for NetBridge

Page 1: ...www acceleratedconcepts com NetBridge Trouble Shooting Guide September 24 2014 Version 4 0...

Page 2: ...2011 NetBridge Trouble Shooting Guide Contents Contents 2 Troubleshooting Tree 3 Connections 4 USB modem 4 Ethernet Cable 5 Power 6 Ethernet 7 Location 7 Restore Default Settings 8 Start up 9 LEDs 9...

Page 3: ...3 of 12 Copyright Accelerated Concepts Inc 2008 2009 2010 2011 NetBridge Trouble Shooting Guide Troubleshooting Tree...

Page 4: ...connections The following needs to be connected to the NetBridge USB modem A supported USB modem must be inserted into either the internal or external USB port A list of supported USB modems can be f...

Page 5: ...hernet Cable An Ethernet cable is connected to both the Ethernet port on the NetBridge and the other end device client computer AT T VPN 8200 router etc If the device is a router or AT T VPN 8200 the...

Page 6: ...pply of power o DO NOT supply power to the device with both the PoE cable and the 12 volt battery 12 volt AC wall wart The 12 volt battery supplied with the NetBridge device typically has a life of 2...

Page 7: ...nsmission mode that both devices support This is typically 100 Mbps Full Duplex Location The placement of the NetBridge device at a site greatly affects the signal received from the cellular network T...

Page 8: ...e NetBridge and wait 30 seconds for the device to complete startup a Note at this point the only light that should be illuminated is a red USB LED 5 Press the Default configuration button located on t...

Page 9: ...ding to the LEDs section of this Troubleshooting Guide LEDs The NetBridge has lights on the front panel that help an installer or end user to discern the current status The USB and Wireless LEDs are l...

Page 10: ...Cannot determine between 4G 3G 2G Cannot detect network Network detected unable to register check SIM card Connecting to network first try Connecting to network second try Connecting to network third...

Page 11: ...sable the USB LED will continuously loop displaying a pattern of illuminating yellow blue yellow green meanwhile all other LEDs of the NetBridge will remain off To resolve this issue perform the follo...

Page 12: ...ems installing any of our products and need technical assistance please call or email our help desk support accelecon com 1 813 699 3110 Support hours are 9am to 5pm EST Corporate and Sales Headquarte...