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Accelerated Concepts, Inc. © 2013

 

 

 

NetReach Troubleshooting Guide

 

Troubleshooting Tree 

 

The following flow chart is a reference tool for troubleshooting a NetReach device experiencing 
connectivity issues. 

 

 

 

Summary of Contents for NetReach

Page 1: ...www acceleratedconcepts com Accelerated Concepts Wi Fi Extender NetReach Troubleshooting Guide September 16 2014 Version 3 0...

Page 2: ...ny person or organization of any revisions or changes VERSION DATE DESCRIPTION AUTHOR 1 0 01 01 2011 INITIAL VERSION OF DOCUMENT NP 2 0 03 18 2013 UPDATE FOR NEW PLATFORM NP 3 0 09 19 2013 UPDATE FOR...

Page 3: ...ting Guide Contents Preface 2 Troubleshooting Tree 4 Connections 5 PoE cable setup diagram 5 Function Button Tools 7 VLAN Auto Discovery 8 Restore Factory Default Settings 8 Factory Default Configurat...

Page 4: ...f 11 Accelerated Concepts Inc 2013 NetReach Troubleshooting Guide Troubleshooting Tree The following flow chart is a reference tool for troubleshooting a NetReach device experiencing connectivity issu...

Page 5: ...connected between the LAN Ethernet port of the NetReach and the client router If the site is using the PoE cable refer to the PoE cable setup diagram Power power is supplied by either the 12 volt AC...

Page 6: ...6 of 11 Accelerated Concepts Inc 2013 NetReach Troubleshooting Guide...

Page 7: ...n is pressed Note that some NetReach units will have the word WPS printed on the Function button Action Button Sequence Reboot Press button twice within 2 seconds Restart DHCP and update configuration...

Page 8: ...toring a NetReach device to factory default settings will clear out the settings obtained from the NetReach s remote configuration and load the factory default settings To restore a NetReach device ba...

Page 9: ...tion Name Configuration Value Product Name NetReach AdminLogin Admin AdminPassword admin CountryCode US Time Zone EST OperationMode 0 LAN IP Address 10 10 10 100 LAN Gateway IP 10 10 10 1 LAN NetMask...

Page 10: ...8 166 111 162 Backup SMx servers o 204 146 172 230 o 204 146 166 107 o 12 67 9 15 o 32 97 118 243 o 32 112 51 115 o 32 112 50 131 o 195 212 144 21 o 210 88 1 199 o 210 88 144 43 o 129 37 0 207 o 129 3...

Page 11: ...ach Troubleshooting Guide Technical Support If there are any problems installing any of our products and require technical assistance please call or email our help desk support accelecon com 1 813 699...

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