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Appendix A - Troubleshooting 

35 

work with almost every application, but: 

• 

It is a security risk, since the firewall is disabled. 

• 

Only one (1) PC can use this feature. 

Wireless Access 

Problem 1:

 

My PC can't locate the Wireless Portable Router. 

Solution 1:

 

Check the following. 

• 

Your PC is set to 

Infrastructure Mode

. (Access Points are always in 

Infrastructure Mode

)  

• 

The SSID on your PC and the Wireless Portable Router are the same. 
Remember that the SSID is case-sensitive. So, for example 
"Workgroup" does NOT match "workgroup". 

• 

Both your PC and the Wireless Router must have the same setting for 
WEP. The default setting for the Wireless Router is disabled, so your 
wireless station should also have WEP disabled. 

• 

If WEP is enabled on the Wireless Router, your PC must have WEP 
enabled, and the key must match. 

• 

If the Wireless Router's 

Wireless

 screen is set to

 Allow LAN access to 

selected Wireless Stations only

, then each of your Wireless stations 

must have been selected, or access will be blocked. 

• 

To see if radio interference is causing a problem, see if connection is 
possible when close to the Wireless Router.  
Remember that the connection range can be as little as 100 feet in poor 
environments. 

Problem 2: 

Wireless connection speed is very slow. 

Solution 2: 

The wireless system will connect at the highest possible speed, depending 
on the distance and the environment. To obtain the highest possible 
connection speed, you can experiment with the following: 

• 

Wireless Router location. 
Try adjusting the location and orientation of the Wireless Router. 

• 

Wireless Channel 
If interference is the problem, changing to another channel may show a 
marked improvement. 

• 

Radio Interference 
Other devices may be causing interference. You can experiment by 
switching other devices Off, and see if this helps. Any "noisy" devices 
should be shielded or relocated. 

• 

RF Shielding 
Your environment may tend to block transmission between the wireless 
stations. This will mean high access speed is only possible when close 
to the Wireless Router. 

Summary of Contents for WAP2101

Page 1: ...Wireless 802 11b g Portable Router User s Guide ...

Page 2: ...approved by the grantee of this device could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation FCC RF Radiation Exposure Statement T...

Page 3: ...s 20 TCP IP Settings Overview 20 Checking TCP IP Settings Windows 98 ME 21 Checking TCP IP Settings Windows NT4 0 23 Checking TCP IP Settings Windows 2000 27 Checking TCP IP Settings Windows XP 29 Internet Access 31 Macintosh Clients 32 Linux Clients 32 Other Unix Systems 32 Wireless Station Configuration 33 APPENDIX A TROUBLESHOOTING 34 Overview 34 General Problems 34 Internet Access 34 Wireless ...

Page 4: ... is therefore double assured The web based management utility is provided for easy configuration that your wireless network connection is ensured to be always solid and hassle free Features 1 One port for both wireless LAN and WAN 2 Support WPA WAP2 WPA PSK WPA2 PSK WAP RADIUS WPA2 RADIUS 3 Support AP and Gateway modes 4 Automatic channel selection 5 Client access control 6 Support 802 1x Radius c...

Page 5: ...d Flashing 1 Power Green Turns solid Green when the power is applied to this device NA 2 Wireless Blue Turns solid Blue when the power is applied to this device Receiving Sending data 3 Ethernet Green Turns solid Green when an Ethernet cable is connected Receiving Sending data ...

Page 6: ...n or even change the mode of operation you can use the web based utility provided by the manufacturer as described in the following sections AP Mode When acting as an access point this device connects all the stations PC notebook with wireless network adapter to a wired network All stations can have the Internet access if only the Access Point has the Internet connection GW Mode When GW mode is se...

Page 7: ...uration please refer to the Password in the later section of Configuration Common Connection Types Cable Modems Type Details ISP Data required Dynamic IP Address Your IP Address is allocated automatically when you connect to you ISP Usually none However some ISP s may require you to use a particular Hostname Domain name or MAC physical address Static Fixed IP Address Your ISP allocates a permanent...

Page 8: ...P Server IP Address User name and password IP Address allocated to you if Static Fixed Other Modems e g Broadband Wireless Type Details ISP Data required Dynamic IP Address Your IP Address is allocated automatically when you connect to you ISP None Static Fixed IP Address Your ISP allocates a permanent IP Address to you IP Address allocated to you ...

Page 9: ...he wireless connection will be set up from a point to point wireless LAN into a point to multipoint WAN AP Mode AP Mode Settings Alias Name Display the name of this device Disable Wireless LAN Interface Check the box to disable the Wireless LAN Interface by so doing you won t be able to make wireless connection with this Access Point in the network you are located In other words this device will n...

Page 10: ...from the pull down list either non or WEP Use 802 1x Authentication Select 64bit or 128bit Encryption Select HEX if you are using hexadecimal numbers 0 9 or A F Select ASCII if you are using ASCII characters case sensitive Ten hexadecimal digits or five ASCII characters are needed if 64 bit WEP is used 26 hexadecimal digits or 13 ASCII characters are needed if 128 bit WEP is used Pre Shared Key Fo...

Page 11: ...smit large files in wireless network you can enter new Fragment Threshold value to split the packet The value can be set from 256 to 2346 The default value is 2346 RTS Threshold RTS Threshold is a mechanism implemented to prevent the Hidden Node problem Hidden Node is a situation in which two stations are within range of the same Access Point but are not within range of each other Therefore they a...

Page 12: ...sion rate will select the optimal rate If obstacles or interference are present the system will automatically fall back to a lower rate Preamble Type A preamble is a signal used in wireless environment to synchronize the transmitting timing including Synchronization and Start frame delimiter Note If you want to change the Preamble type into Long or Short please check the setting of AP Broadcast SS...

Page 13: ...ick to reset this page GW mode GW Mode Settings Alias Name Display the name of this device Disable Wireless LAN Interface Check the box to disable the Wireless LAN Interface by so doing you won t be able to make wireless connection with this Portable Router in the network you are located In other words this device will not be visible by any wireless station Band You can choose one mode of the foll...

Page 14: ...or five ASCII characters are needed if 64 bit WEP is used 26 hexadecimal digits or 13 ASCII characters are needed if 128 bit WEP is used Pre Shared Key Format Select Passphrase or Hex 64 characters Pre Shared Key Pre Shared Key serves as a password Users may key in a 8 to 63 characters string to set the password or leave it blank in which the 802 1x Authentication will be activated Make sure the s...

Page 15: ...meter controls what size data packet the low level RF protocol issues to an RTS packet The default is 2346 The RTS Threshold mechanism provides a solution to prevent data collisions When you enable RTS Threshold on a suspect hidden station this station and its Portable Router will use a Request to Send RTS The station will send an RTS to the Access Point informing that it is going to transmit the ...

Page 16: ...ect the Access Control Mode from the pull down menu Disable Select to disable Wireless Access Control Mode Allow Listed Only the stations shown in the table can associate with the Wireless Router Deny Listed Stations shown in the table won t be able to associate with the Wireless Router MAC Address Enter the MAC Address of a station that is allowed to access this Access Point Comment You may enter...

Page 17: ...o use UPnP select Enable UPnP Save Click to save and apply the current settings Close click to exit the current settings Virtual Server Enable Virtual Servers Check to enable the Virtual Server function Local IP Address Enter the Local Server s IP address Protocol Select the protocol TCP UDP or Both used to the remote system or service Port Range For TCP and UDP Services enter the beginning of the...

Page 18: ...se keep the default setting Disabled Port Number Enter the port number that will be open to outside access Save Click to save the current settings Reset Click to restore to the default values URL Filter Enable URL Filtering Click to enable the URL filtering function URL Address You can block websites with specific URL addresses Apply Changes Click to save the current settings Reset Click to clear ...

Page 19: ...mware installed in this device Wireless Mode There are four modes supported Access Point Client Ad hoc and Infrastructure WDS Bridge and WDS repeater The default mode is Access Point Band Displays the current band in use SSID The SSID differentiates one WLAN from another therefore all access points and all devices attempting to connect to a specific WLAN must use the same SSID It is case sensitive...

Page 20: ...t LAN Configuration Connection Method Shows the currently used connection method Physical Address Shows the MAC address of this device IP Address Shows the LAN IP address Network Mask Shows the LAN subnet mask Default Gateway Shows the LAN default gateway DHCP Server Shows the current DHCP Server status DHCP Start IP Address Shows the DHCP Start IP address DHCP Finish IP Address Shows the DHCP Fin...

Page 21: ...ess segment Keep the default value 192 168 1 1 should work for most cases Maximum 253 Default value 253 should work for most cases Note If Continuous IP address poll starts is set at 192 168 1 1 and the Number of IP address in pool is 253 the device will distribute IP addresses from 192 168 1 1 to 192 168 1 253 to all the computers in the network that request IP addresses from DHCP server Router S...

Page 22: ...he Reset button to restore default values Reboot Click the Reboot button to reboot the hardware system Password Password Setup New Password Maximum input is 36 alphanumeric characters case sensitive Confirmed Password Key in the password again to confirm Apply Change After completing the settings on this page click the Apply Change button to save the settings Reset Click the Reset button to clear ...

Page 23: ...TCP IP protocol be installed and configured on each PC TCP IP Settings Overview If using the default Wireless Router settings and the default Windows TCP IP settings no changes need to be made By default the Wireless Router will act as a DHCP Server automatically providing a suitable IP Address and related information to each PC when the PC boots For all non Server versions of Windows the default ...

Page 24: ...P Address automatically This is the default Windows setting Using this is recommended By default the Wireless Router will act as a DHCP Server Restart your PC to ensure it obtains an IP Address from the Wireless Router Using Specify an IP Address If your PC is already configured check with your network administrator before making the following changes On the Gateway tab enter the Wireless Router s...

Page 25: ...22 On the DNS Configuration tab ensure Enable DNS is selected If the DNS Server Search Order list is empty enter the DNS address provided by your ISP in the fields beside the Add button then click Add ...

Page 26: ...3 Checking TCP IP Settings Windows NT4 0 2 Select Control Panel Network and on the Protocols tab select the TCP IP protocol as shown below 3 Click the Properties button to see a screen like the one below ...

Page 27: ...our PC to ensure it obtains an IP Address from the Wireless Router Specify an IP Address If your PC is already configured check with your network administrator before making the following changes 3 The Default Gateway must be set to the IP address of the Wireless Router To set this Click the Advanced button on the screen above On the following screen click the Add button in the Gateways panel and ...

Page 28: ...The DNS should be set to the address provided by your ISP as follows Click the DNS tab On the DNS screen shown below click the Add button under DNS Service Search Order and enter the DNS provided by your ISP ...

Page 29: ...26 ...

Page 30: ...work and Dial up Connection 7 Right click the Local Area Connection icon and select Properties You should see a screen like the following 8 Select the TCP IP protocol for your network card 9 Click on the Properties button You should then see a screen like the following ...

Page 31: ...s from the Wireless Router Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the following changes Enter the Wireless Router s IP address in the Default gateway field and click OK Your LAN administrator can advise you of the IP Address they assigned to the Wireless Router If the DNS Server fields are empty sel...

Page 32: ...el Network Connection 11 Right click the Local Area Connection and choose Properties You should see a screen like the following 12 Select the TCP IP protocol for your network card 13 Click on the Properties button You should then see a screen like the following ...

Page 33: ...e Wireless Router Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administrator before making the following changes In the Default gateway field enter the Wireless Router s IP address and click OK Your LAN administrator can advise you of the IP Address they assigned to the Wireless Router If the DNS Server fields are empty select Use t...

Page 34: ...t Connections 21 Select Set up or change your Internet Connection 22 Select the Connection tab and click the Setup button 23 Cancel the pop up Location Information screen 24 Click Next on the New Connection Wizard screen 25 Select Connect to the Internet and click Next 26 Select Set up my connection manually and click Next 27 Check Connect using a broadband connection that is always on and click N...

Page 35: ...xed IP Address By default most Unix installations use a fixed IP Address If you wish to continue using a fixed IP Address make the following changes to your configuration Set your Default Gateway to the IP Address of the Wireless Router Ensure your DNS Name server settings are correct To act as a DHCP Client recommended The procedure below may vary according to your version of Linux and X windows ...

Page 36: ...as follows Mode The mode must be set to Infrastructure SSID ESSID This must match the value used on the Wireless Router The default value is Untitled Note The SSID is case sensitive WEP By default WEP on the Wireless Router is disabled If WEP remains disabled on the Wireless Router all stations must have WEP disabled If WEP is enabled on the Wireless Router each station must use the same settings ...

Page 37: ...er In Windows you can check these settings by using Control Panel Network to check the Properties for the TCP IP protocol Internet Access Problem 1 When I enter a URL or IP address I get a time out error Solution 1 A number of things could be causing this Try the following troubleshooting steps Check if other PCs work If they do ensure that your PCs IP settings are correct If using a Fixed Static ...

Page 38: ... each of your Wireless stations must have been selected or access will be blocked To see if radio interference is causing a problem see if connection is possible when close to the Wireless Router Remember that the connection range can be as little as 100 feet in poor environments Problem 2 Wireless connection speed is very slow Solution 2 The wireless system will connect at the highest possible sp...

Page 39: ...irable because it is impossible to prevent snoopers from receiving any data which is transmitted by your Wireless Stations But if the data is encrypted then it is meaningless unless the receiver can decrypt it If WEP is used the Wireless Stations and the Access Point must have the same settings for each of the following WEP Off 64 Bit 128 Bit Key For 64 Bit encryption the Key value must match For ...

Page 40: ...Appendix B Specifications 37 use the same setting as the Access Point either Open System or Shared Key ...

Page 41: ...ith the 99 5 EEC directives including the following safety and EMC standards EN300328 2 EN301489 1 17 EN60950 CE Marking Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures ...

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