Abit KN8-SLI Page 71 User Manual Download

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How to Get Technical Support

I-3

North America and

South America

ABIT Computer (U.S.A.) Corporation

2901 Bayview Drive
Fremont, CA 94538
U.S.A.
Tel: 1-510-623-0500
Fax: 1-510-623-1092
Sales:

[email protected]

Latin America Sales:

[email protected]

Marketing:

[email protected]

Web Site:

http://www.abit-usa.com

RMA Center:

http://rma.abit-usa.com/

UK and Ireland

ABIT Computer (U.K.) Corporation Ltd.

Unit 3, 24-26 Boulton Road, Stevenage,
Herts SG1 4QX, UK
Tel: 44-1438-228888
Fax: 44-1438-226333
E-mail:

[email protected]

Germany and Benelux (Belgium,

Netherlands, Luxembourg),

France, Italy, Spain, Portugal,

Greece, Denmark, Norway,

Sweden, Finland, and

Switzerland

AMOR Computer B.V. (ABIT's European Office)

Jan van Riebeeckweg 15, 5928LG, Venlo,
The Netherlands
Tel: 31-77-3204428
Fax: 31-77-3204420
Sales:

[email protected]

Web Site:

http://www.abit.nl

Austria, Czech, Romania,

Bulgaria, Slovakia, Croatia,

Bosnia, Serbia, and Macedonia

Asguard Computer Ges.m.b.H

Schmalbachstrasse 5,
A-2201 Gerasdorf / Wien, Austria
Tel: 43-1-7346709
Fax: 43-1-7346713
E-mail:

[email protected]

Shanghai

ABIT Computer (Shanghai) Co. Ltd.

Tel: 86-21-6235-1829
Fax: 86-21-6235-1832
Web Site:

http://www.abit.com.cn

Russia and CIS

ABIT Computer (Russia) Co. Ltd.

Sales:

[email protected]

Info:

[email protected]

Web Site:

http://www.abit.ru

User’s Manual

Summary of Contents for KN8-SLI

Page 1: ...KN8 SLI AMD Athlon 64 64FX 64x2 Dual Core System Board Socket 939 User s Manual 4200 0466 01 Rev 1 00 ...

Page 2: ...ntal or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this man...

Page 3: ...der 2 11 4 Front Panel Switches Indicators Headers 2 12 5 Additional USB Port Headers 2 13 6 Wake up Header 2 14 7 Floppy and IDE Disk Drive Connectors 2 15 8 Serial ATA Connectors 2 16 9 Status Indicators 2 16 10 PCI Express x16 Slot 2 17 11 PCI Express x1 Slots 2 17 12 Front Panel Audio Connection Header 2 18 13 Internal Audio Connectors 2 19 14 Back Panel Connectors 2 20 Chapter 3 BIOS Setup 3 ...

Page 4: ...ll nVidia nForce Chipset Driver A 1 Appendix B Install Realtek Audio Driver B 1 Appendix C Install Cool n Quiet Driver C 1 Appendix D Install USB 2 0 Driver D 1 Appendix E ABIT EQ The Hardware Doctor Utility E 1 Appendix F FlashMenu BIOS Update Utility F 1 Appendix G NVRaid Floppy Disk G 1 Appendix H Troubleshooting Need Assistance H 1 Appendix I How to Get Technical Support I 1 KN8 SLI ...

Page 5: ...press X16 slots support NVIDIA Scalable Link Interface Increase bandwidth of the PCI Express bus providing 60x the bandwidth of PCI 5 ABIT Engineered ABIT Silent OTES II ABIT CPU ThermalGuard Technology ABIT SoftMenu Technology 6 NV SATAII 3Gb s RAID Supports SATA RAID 0 1 0 1 Support SATAII 3Gb s data transfer rate Supports SATA AHCI providing native command queuing and native hot plug 7 Audio 7 ...

Page 6: ...der 1 x FP Audio header 1 x CD IN 12 Back Panel I O 1x PS 2 keyboard 1x PS 2 mouse 1 x OPT OUT1 Connector 1x AUDIO1 connector Surround Left Surround Right Rear Left Rear Right Center Subwoofer 1x AUDIO2 connector Mic In Line In Line Out 4x USB 2 0 1x RJ 45 LAN Connector 1 x IEEE1394 port 13 Miscellaneous ATX form factor 305 x 245 mm Specifications and information contained herein are subject to ch...

Page 7: ...Introduction 1 3 1 2 Layout Diagram User s Manual ...

Page 8: ...1 4 Chapter 1 1 4 Chapter 1 KN8 SLI KN8 SLI ...

Page 9: ...le the best way to attach the board is to studs Only if you are unable to do this should you attach the board with spacers Line up the holes on the board with the mounting holes on the chassis If the holes line up and there are screw holes you can attach the board with studs If the holes line up and there are only slots you can only attach with spacers Take the tip of the spacers and insert them i...

Page 10: ...lean the heatsink surface and apply new thermal interface material first 1 Pull out the socket locking lever slightly then lift it up 2 Align the corner with triangle mark of the processor with the marking on the motherboard and then place the processor vertical down into the socket 3 Lower the locking lever to the fully locked position 4 Apply thermal interface material 5 Place the heatsink and f...

Page 11: ...urn the cam lever to lock into the retention frame 8 Attach the four pin power plug from the heatsink and fan assembly to the CPU FAN connector For detailed information on how to install your heatsink and fan assembly please refer to the instruction manual that came packed with the heatsink and fan assembly you bought User s Manual ...

Page 12: ...t Setting Single rank N A Empty N A DDR400 Double rank N A Empty N A DDR400 Empty N A Single rank N A DDR333 Empty N A Double rank N A DDR400 Single rank N A Single rank N A DDR333 Single rank N A Double rank N A DDR200 Double rank N A Single rank N A DDR200 64 bits Single Channel Double rank N A Double rank N A DDR200 Single rank Single rank Empty Empty DDR400 Double rank Double rank Empty Empty ...

Page 13: ...ng or removing memory modules 1 Locate the DIMM slot on the board 2 Hold two edges of the DIMM module carefully keep away of touching its connectors 3 Align the notch key on the module with the rib on the slot 4 Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snaps into the mounting notch Do not force the DIMM module in with extra force as the ...

Page 14: ...g system only Normal Mode Insert your PCIE graphics card into PCIEXP1 slot and the ABIT Shadow Card into PCIEXP2 Slot SLI Mode Insert 2 identical SLI ready graphics cards into PCIEXP1 and PCIEXP2 slots Normal Mode 1 1 Locate ABIT Shadow Card in the package 2 Insert ABIT Shadow Card into PCIEXP2 slot 3 Insert a PCIE graphics card into PCIEXP1 slot NOTE Be sure to insert your ABIT Shadow Card into P...

Page 15: ...ite www nvidia com Make sure your power supply unit is sufficient to provide the minimum power required 1 Insert the two graphics cards into PCIEXP1 and PCIEXP2 slots on the motherboard 2 There are goldfingers on your SLI Graphics Cards reserved for the SLI Bridge Connector 3 Locate the SLI Bridge Connector in the package 4 Insert the SLI Bridge Connector into the SLI goldfingers on each graphics ...

Page 16: ...optional Please refer to the Quick Installation Guide of the OTES SLIpstream if you wish to install it IMPORTANT Please disable the following items in BIOS setup while running under SLI mode All the FanEQ controls CPU NB SYS OTES1 OTES2 and AUX FanEQ Control and Cool n Quiet Technology The system may be unstable without doing so Detail information about these items will be described in Chapter 3 B...

Page 17: ...erboard and or peripherals Plug in the AC power cord only after you have carefully checked everything 1 ATX Power Input Connectors This motherboard provides two power connectors to connect ATX12V power supplier NOTE This 24 pin power connector ATXPWR1 is compliant to the former 20 pin type Pay attention to the orientation when attaching the power cord Pin 11 12 23 and 24 should be left un connecte...

Page 18: ...ide power to the cooling fans installed in your system CPUFAN1 CPU Fan Power Connector SYSFAN1 System Fan Power Connector AUXFAN1 AUXFAN2 Auxiliary Fan Power Connector WARNING These fan connectors are not jumpers DO NOT place jumper caps on these connectors KN8 SLI ...

Page 19: ...to clear the CMOS memory Pin 1 2 shorted default Normal operation Pin 2 3 shorted Clear CMOS memory WARNING Turn the power off first including the 5V standby power before clearing the CMOS memory Failing to do so may cause your system to work abnormally or malfunction User s Manual ...

Page 20: ...ation will simply cause the LED to not light but a wrong connection of the switches could cause system malfunction HLED Pin 1 3 Connects to the HDD LED cable of chassis front panel RST Pin 5 7 Connects to the Reset Switch cable of chassis front panel SPK Pin 15 17 19 21 Connects to the System Speaker cable of chassis SLED Pin 2 4 Connects to the Suspend LED cable if there is one of chassis front p...

Page 21: ...rs These headers each provide 2 additional USB 2 0 ports connection through a USB cable designed for USB 2 0 specifications Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 Data0 4 Data1 5 Data0 6 Data1 7 Ground 8 Ground 9 NC 10 NC User s Manual ...

Page 22: ... USB1 port USB PWR2 Pin 1 2 shorted Disable wake up function support at USB2 port Pin 2 3 shorted default Enable wake up function support at USB2 port FP PWR1 Pin 1 2 shorted Disable wake up function support at FP USB1 port Pin 2 3 shorted default Enable wake up function support at FP USB1 port FP PWR2 Pin 1 2 shorted Disable wake up function support at FP USB2 port Pin 2 3 shorted default Enable ...

Page 23: ...e FDC1 port and the floppy connector Each of the IDE port connects up to two IDE drives at Ultra ATA 100 mode by one 40 pin 80 conductor and 3 connector Ultra ATA 66 ribbon cables Connect the single end blue connector at the longer length of ribbon cable to the IDE port of this board the other two ends gray and black connector at the shorter length of the ribbon cable to the connectors of your har...

Page 24: ...when the power supply is connected with power source LED2 VCC This LED lights up when the system power is on NORMAL This LED lights up when the system works under Normal Graphics Mode SLI This LED lights up when the system works under SLI Graphics Mode SLI_PWR1 This LED lights up if the ATX4P1 connector is not connected to the power supplier when working under SLI Graphics Mode KN8 SLI ...

Page 25: ...up 2 17 10 PCI Express x16 Slot This slot is used to attach the next generation of graphics architecture 11 PCI Express x1 Slots These slots are used to attach the next generation of I O architecture User s Manual ...

Page 26: ...s the connection to audio connector at front panel Pin Pin Assignment Pin Pin Assignment 1 Audio Mic 2 Ground 3 Audio Mic Bias 4 VCC 5 Speaker Out Right Channel 6 Speaker Out Right Channel Return 7 X 8 NC 9 Speaker Out Left Channel 10 Speaker Out Left Channel Return KN8 SLI ...

Page 27: ...Hardware Setup 2 19 13 Internal Audio Connectors These connectors connect to the audio output of internal CD ROM drive or add on card User s Manual ...

Page 28: ...and rear right channel in the 7 1 channel audio system Cen Sub Center Subwoofer Connects to the center and subwoofer channel in the 7 1 channel audio system AUDIO2 Mic In Connects to the plug from external microphone Line In Connects to the line out from external audio sources Line Out Connects to the front left and front right channel in the 7 1 channel or regular 2 channel audio system LAN1 Conn...

Page 29: ...tMenu Setup PC Health Status Standard CMOS Features Load Fail Safe Defaults Advanced BIOS Features Load Optimized Defaults Advanced Chipset Features Set Password Integrated Peripherals Save Exit Setup Power Management Setup Exit Without Saving PnP PCI Configurations Esc Quit F10 Save Exit Setup Select Item NF CK804 6K61FA1DC 00 Change CPU s Clock Voltage NOTE In order to increase system stability ...

Page 30: ... This item displays the CPU model name installed on this motherboard Frequency This item displays the CPU internal clock speed CPU Operating Speed This item displays the CPU operating speed according to the type and speed of your CPU You can also select the User Define option to enter the manual option User Define WARNING The wrong settings of the multiplier and external clock in certain circumsta...

Page 31: ...efault unless the current voltage setting cannot be detected or is not correct The option User Define enables you to select the following voltages manually CPU Core Voltage This item selects the CPU core voltage DDR RAM Voltage This item selects the voltage for DRAM slot DDR Ref Voltage This item selects the reference voltage needed for DRAM slot to increase its conformity nForce4 Voltage This ite...

Page 32: ... Channel 3 Master None IDE Channel 4 Master None IDE Channel 5 Master None IDE Channel 6 Master None Drive A 1 44M 3 5 in Drive B None Floppy 3 Mode Support Disabled Halt On All But keyboard Base Memory 640K Extended Memory 1046520K Total Memory 1047552K Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Date mm dd yy This...

Page 33: ...screen automatically IDE Channel 1 Master Slave IDE Channel 2 Master Slave IDE Channel 3 Master IDE Channel 4 Master IDE Channel 5 Master IDE Channel 6 Master When set to Auto the BIOS will automatically check what kind of IDE drive you are using If you want to define your own drive by yourself set it to Manual and make sure you fully understand the meaning of the parameters Please refer to the in...

Page 34: ...ppy drive Halt On This item determines whether the system stops if an error is detected during system boot up All Errors The system boot will stop whenever the BIOS detect a non fatal error No Errors The system boot will not stop for any error detected All But Keyboard The system boot will stop for all errors except a keyboard error All But Diskette The system boot will stop for all errors except ...

Page 35: ...s detected can be selected for the booting sequence to boot up system This item functions only when there is the option of Hard Disk in any one of the First Second Third Boot Device items First Boot Device Second Boot Device Third Boot Device Boot Other Device Select the drive to boot first second and third in the First Boot Device Second Boot Device and Third Boot Device items respectively The BI...

Page 36: ...IOS setup menu freely NOTE Don t forget your password If you forget the password you will have to open the computer case and clear all information in the CMOS before you can start up the system But by doing this you will have to reset all previously set options MPS Version Ctrl For OS This item specifies which version of MPS Multi Processor Specification this motherboard will use Leave this item t...

Page 37: ...AM Clock Auto X CAS latency Time Auto X Row Cycle Time Auto X Row Refresh Cycle Time Auto X Min RAS Active time Auto X RAS to CAS delay Auto X RAS Precharge Time Auto X RAS to RAS delay Auto X Write Recovery Time Auto X Write to Read Delay Auto X Read to Write Delay Auto X DRAM Command rate Auto X Read Preamble value Auto X Max Async Latency value Auto X Bank Interleaving Enabled X Burst Length 4 ...

Page 38: ...e Time This item specifies the auto refresh active to RAS active time or RAS auto refresh time Min RAS Active Time This item specifies the minimum RAS active time RAS to CAS Delay This item specifies the RAS active to CAS read write delay time to the same bank RAS Precharge Time This item specifies the RAS precharge time RAS to RAS Delay This item specifies the RAS active to RAS active delay time ...

Page 39: ...bit mode always function R W Queue Bypass Counter This item specifies the R W Queue Bypass Counter value Bypass Max This item specifies the Bypass Max value Idle Cycle Limit ILD Lmt This item specifies the idle cycle limit Dynamic Idle Cycle Count This item specifies the dynamic idle cycle count value MTRR mapping mode The item selects the MTRR mapping mode The MTRR Memory Type and Range Registers...

Page 40: ... ROM Disabled Onboard 1394 Controller Enabled Onboard FDD Controller Enabled Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults IDE RAID Function Click Enter key to enter its submenu Phoenix Award WorkstationBIOS CMOS Setup Utility IDE RAID Fuction Setup IDE Function Setup Press Enter Item Help RAID Config Press Enter Move...

Page 41: ...xit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults OnChip IDE Channel 1 OnChip IDE Channel 2 This item allows you to enable or disable the primary IDE1 and secondary IDE2 IDE controller Select Disabled if you want to add a different hard drive controller IDE DMA transfer access This item selects the DMA mode for devices connected through IDE channels IDE HDD Block M...

Page 42: ...A 1 2 3 4 RAID Select the disks that you want to use as RAID disks Back to Integrated Peripherals Setup Menu Init Display First This item selects which display slot to be initialized first when the system boots PCI Slot When the system boots it will first initialize PCI PCIEx When the system boots it will first initialize PCIE OnChip USB Three options are available Disabled V1 1 V2 0 V1 1 The defa...

Page 43: ...OM This item allows you to use the boot ROM instead of a disk drive to boot up the system and access the local area network directly Onboard IEEE1394 Controller This option enables or disables the IEEE 1394 controller Onboard FDD Controller Two options are available Enabled and Disabled The default setting is Enabled You can enable or disable the onboard FDC controller User s Manual ...

Page 44: ...nd To RAM Enables the Suspend to RAM function USB Resume from S3 Two options are available Disabled or Enabled The default setting is Disabled When set to Enabled any event related to onchip USB will power on the system This item can be configured only if the item ACPI Suspend Type is set to S3 STR Power Button Function Two options are available Delay 4 Sec or Instant Off The default setting is In...

Page 45: ...EY Use any keyboard key to power on the system BUTTON ONLY Use only the power button to power on the system Keyboard 98 Use the power on button on the Keyboard 98 compatible keyboard to power on the system KB Power On Password This item sets the password required in order to power on your computer Once the password has been set you can only power on the system by inputting the password Hot Key Pow...

Page 46: ...to PIRQ_2 Use IRQ No Auto PIRQ_3 Use IRQ No Auto PCI Express relative items Maximum Payload Size 4096 Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Resources Controlled By This item configures all of the boot and Plug and Play compatible devices Auto ESCD The system will automatically detect the settings Manual Choose...

Page 47: ... PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Back to PnP PCI Configurations Setup Menu PCI VGA Palette Snoop This item determines whether the MPEG ISA VESA VGA cards can work with PCI VGA or not Disabled MPEG ISA VESA VGA cards do not work with PCI VGA Enabled MPEG ISA VESA VGA cards work with PCI VGA PIRQ_0 Use IRQ No PIRQ 3 Use IRQ No...

Page 48: ...7 V Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults FAN Fail Alarm Selectable This item selects the fan that will be monitored for malfunction Shutdown When Fan Fail The system will be shut down if the selected fan is not running CPU FanEQ Speed Control This item allows you to control the CPU fan speed down to a specifi...

Page 49: ... Fans Speed and Thermal Monitoring These unchangeable items list the current status of the CPU and environment temperatures fan speeds and system power voltage NOTE The hardware monitoring features for temperatures fans and voltages will occupy the I O address from 294H to 297H If you have a network adapter sound card or other add on cards that might use those I O addresses please adjust your add ...

Page 50: ... loads the BIOS default values that are factory settings for optimal performance system operations 3 11 Set Password This option protects the BIOS configuration or restricts access to the computer itself 3 12 Save Exit Setup This option saves your selections and exits the BIOS setup menu 3 13 Exit Without Saving This option exits the BIOS setup menu without saving any change KN8 SLI ...

Page 51: ...g system For other operating systems please follow the on screen instructions Insert the Driver Utility CD into the CD ROM drive It should execute the installation program automatically If not double click the executable file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click nVidia nForce Chipset Driver The fo...

Page 52: ...A 2 Appendix A 6 Click Next 7 Click Next 8 Click Next 9 Click Next 10 Choose Yes I want to restart my computer now and click Finish to complete setup KN8 SLI ...

Page 53: ... program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Realtek Audio Driver The following screen appears 1 Click Next 2 Choose Yes I want to restart my computer now and click Finish to complete setup 3 After the system restarted a shortcut icon appears a...

Page 54: ...transmitted from the real time digital audio signal in play mode only ex mp3 wav Output digital and analog The signal will be transmitted via both the digital audio signal ex mp3 wav and the analog signal ex CD in simultaneously Enable Real time S PDIF In Monitor option under this mode will transmit the signals from S PDIF In in real time with other signals S PDIF In to S PDIF Out pass through mod...

Page 55: ... the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Cool n Quiet Driver The following screen appears 1 Click Next 2 Click Yes 3 Click Next 4 Click Next 5 Choose Yes I want to r...

Page 56: ...se the power scheme Minimal Power Management to enable Cool n Quiet NOTE For Windows 2000 or ME system an AMD Cool n Quiet tab will appear under Power Options when the Cool n Quiet software for Windows 2000 and ME is installed This must be set to Automatic Mode for Cool n Quiet to be enabled KN8 SLI ...

Page 57: ... Driver D 1 Appendix D Install USB 2 0 Driver NOTE The installation for USB 2 0 driver for Windows XP or Windows 2000 is currently available by updating the latest Service Pack from Microsoft s web site User s Manual ...

Page 58: ...D 2 Appendix D KN8 SLI ...

Page 59: ...llation procedures and screen shots in this section are based on the Windows XP operating system For other operating systems please follow the on screen instructions Insert the Driver Utility CD into the CD ROM drive It should execute the installation program automatically If not double click the executable file at the main directory of this CD to enter the installation menu After entering the ins...

Page 60: ... my computer now and click Finish to complete setup 5 Execute the ABIT EQ by entering the Windows Menu Start All Programs ABIT ABIT EQ 6 This screen appears ABIT EQ shows you the status of Voltage Fan Speed and Temperature readings as well KN8 SLI ...

Page 61: ... this section are based on the Windows XP operating system For other operating systems please follow the on screen instructions Insert the Driver Utility CD into the CD ROM drive It should execute the installation program automatically If not double click the executable file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to ABI...

Page 62: ... FlashMenu by entering the Windows Menu Start All Programs ABIT FlashMenu 6 This FlashMenu screen appears You can easily update the BIOS from clicking Update From File One Click LiveUpdate or LiveUpdate Step by Step button KN8 SLI ...

Page 63: ...CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to ABIT Utility tab Click AN8 NVRaid Floppy Disk The following screen appears 1 Insert one blank floppy disk to the selected floppy drive and click Build 2 Click OK ...

Page 64: ...G 2 Appendix G KN8 SLI ...

Page 65: ...st the following three troubleshooting methods to discharge CMOS data recover the hardware default status and then making the motherboard work again There is no need to bother returning the motherboard to where you bought it from or go through an RMA process Step 1 Switch off the power supply unit and then switch it on again after one minute If there is no power switch on the power supply unit dis...

Page 66: ...ach time you insert a card until the system will not start Keep the VGA card and the interface card that caused the problem inserted on the motherboard remove any other cards or peripheral and start again If you still cannot start note the information related to both cards in the add on Card space provided and don t forget to indicate the motherboard model version BIOS identification number CPU re...

Page 67: ...ample In the HDD space check the box in the Brand space write Seagate in the Specifications space write ST31621A 1 6GB 8 CD ROM Drive Indicate the brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsumi in t...

Page 68: ...ame Phone Number Contact Person Fax Number E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware Name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory ADD ON CARD Problem Description KN8 SLI ...

Page 69: ... need service or technical support please understand the constraints that we have and always check with the reseller who sold the product to you first To expedite service we recommend that you follow the procedures outlined below before contacting us With your help we can meet our commitment to provide the best service to the greatest number of ABIT customers 1 Check the Manual It sounds simple bu...

Page 70: ...hey integrated and sold the system to you They should know best what your system configuration is and your problem They should have reasonable return or refund policies How they serve you is also a good reference for your next purchase 6 Contacting ABIT If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department First please contact the support te...

Page 71: ...x Belgium Netherlands Luxembourg France Italy Spain Portugal Greece Denmark Norway Sweden Finland and Switzerland AMOR Computer B V ABIT s European Office Jan van Riebeeckweg 15 5928LG Venlo The Netherlands Tel 31 77 3204428 Fax 31 77 3204420 Sales sales abit nl Web Site http www abit nl Austria Czech Romania Bulgaria Slovakia Croatia Bosnia Serbia and Macedonia Asguard Computer Ges m b H Schmalba...

Page 72: ...ecently it is likely that you have a defective component Please contact the reseller from whom you bought the product You should be able to get RMA service there 8 Reporting Compatibility Problems to ABIT Because of tremendous number of email messages we receive every day we are forced to give greater weight to certain types of messages than to others For this reason any compatibility problem that...

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