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AT8

 

AMD Athlon 64x2/64FX/64 System Board 

Socket 939 

 

User’s Manual 

 

4200-0467-01 

Rev. 1.00 

 

Summary of Contents for AT8

Page 1: ...AT8 AMD Athlon 64x2 64FX 64 System Board Socket 939 User s Manual 4200 0467 01 Rev 1 00 ...

Page 2: ...dental or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this m...

Page 3: ...er 2 12 4 Internal Audio Connectors 2 12 5 Front Panel Switches Indicators Headers 2 13 6 Wake up Header 2 14 7 Floppy and IDE Disk Drive Connectors 2 15 8 Serial ATA Connectors 2 16 9 Status Indicators 2 16 10 PCI Express x16 Slot 2 17 11 PCI Express x1 Slots 2 17 12 Additional USB Port Headers 2 18 13 Additional IEEE1394 Port Headers 2 18 14 Front Panel Audio Connection Header 2 19 15 Back Panel...

Page 4: ...Appendix A Install Audio Driver A 1 Appendix B Install Realtek LAN Driver B 1 Appendix C Install ULi1575 SATA RAID Driver C 1 Appendix D Install Cool n Quiet Driver D 1 Appendix E Install USB 2 0 Driver E 1 Appendix F Install ABIT µGuru Utility F 1 Appendix G POST Code Definition G 1 Appendix H Troubleshooting Need Assistance H 1 Appendix I How to Get Technical Support I 1 AT8 ...

Page 5: ... ECC un buffered memory Supports maximum memory capacity up to 4GB 4 Graphics Two PCI Express X16 slots support Dual Graphic card by ATI CrossFireTM Technology 5 ABIT Engineered ABIT Silent OTES II ABIT µGuru Technology ABIT vGuru Link Technology 6 Serial ATA Support SATAII 3Gb s RAID 0 1 0 1 5 Supports SATA AHCI providing native command queuing and native hot plug 7 LAN On board 10 100 1000M LAN ...

Page 6: ...P Audio header 1 x CD IN 11 Back Panel I O 1x PS 2 keyboard 1x PS 2 mouse 1 x OPT OUT1 Connector 1 x OPT IN1 Connector 1x AUDIO1 connector Surround Left Surround Right Rear Left Rear Right Center Subwoofer 1x AUDIO2 connector Mic In Line In Line Out 4x USB 2 0 1x RJ 45 LAN Connector 1 x IEEE1394 port 12 Miscellaneous ATX form factor 305 x 245 mm Specifications and information contained herein are ...

Page 7: ...Introduction 1 3 1 2 Layout Diagram User s Manual ...

Page 8: ...1 4 Chapter 1 1 4 Chapter 1 AT8 AT8 ...

Page 9: ...le the best way to attach the board is to studs Only if you are unable to do this should you attach the board with spacers Line up the holes on the board with the mounting holes on the chassis If the holes line up and there are screw holes you can attach the board with studs If the holes line up and there are only slots you can only attach with spacers Take the tip of the spacers and insert them i...

Page 10: ... clean the heatsink surface and apply new thermal interface material first 1 Pull out the socket locking lever slightly then lift it up 2 Align the corner with triangle mark of the processor with the marking on the motherboard and then place the processor vertical down into the socket 3 Lower the locking lever to the fully locked position 4 Apply thermal interface material 5 Place the heatsink and...

Page 11: ...urn the cam lever to lock into the retention frame 8 Attach the four pin power plug from the heatsink and fan assembly to the CPU FAN connector For detailed information on how to install your heatsink and fan assembly please refer to the instruction manual that came packed with the heatsink and fan assembly you bought User s Manual ...

Page 12: ...ult Setting Single rank N A Empty N A DDR400 Double rank N A Empty N A DDR400 Empty N A Single rank N A DDR333 Empty N A Double rank N A DDR400 Single rank N A Single rank N A DDR333 Single rank N A Double rank N A DDR200 Double rank N A Single rank N A DDR200 64 bits Single Channel Double rank N A Double rank N A DDR200 Single rank Single rank Empty Empty DDR400 Double rank Double rank Empty Empt...

Page 13: ...ng or removing memory modules 1 Locate the DIMM slot on the board 2 Hold two edges of the DIMM module carefully keep away of touching its connectors 3 Align the notch key on the module with the rib on the slot 4 Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snaps into the mounting notch Do not force the DIMM module in with extra force as the ...

Page 14: ...re compatible graphics card NOTE The ATI CrossFire technology currently supports the Windows XP Service Pack 2 operating system only Normal Mode Insert your PCIE graphics card into PCIEXP2 Master slot and the ABIT Shadow Card into PCIEXP1 Slave Slot CrossFire Mode Insert one CrossFire Edition graphics card into PCIEXP2 Master slot and one CrossFire compatible graphics card into PCIEXP1 Slave slots...

Page 15: ...dow Card in the package 2 Insert ABIT Shadow Card into PCIEXP1 Slave slot 3 Insert a PCIE graphics card into PCIEXP2 Master slot NOTE Be sure to insert your ABIT Shadow Card into PCIEXP1 Slave slot do not switch it with the graphics card User s Manual ...

Page 16: ...e minimum power required 1 You need a CrossFire Edition ATI graphics card to enable the CrossFire mode Note that there s a unique CrossFire DMS 59 connector on the bracket of a CrossFire Edition graphics card 2 Insert the CrossFire Edition graphics card into PCIEXP2 Master slots on the motherboard 3 You also need a CrossFire compatible PCI Express graphics card for the slave slot Note that there s...

Page 17: ...tor Connector 2 is a DVI I Female connector Connector 3 is a DVI I Male connector 7 Connect the DMS 59 Male connector on the cable to the DMS 59 connector on the CrossFire Edition graphics card 8 Connect the DVI I Male connector on the cable to the DVI I connector on the CrossFire compatible PCI Express graphics card Then connect the DVI I Female connector on the cable to your monitor User s Manua...

Page 18: ...otherboard and or peripherals Plug in the AC power cord only after you have carefully checked everything 1 ATX Power Input Connectors This motherboard provides two power connectors to connect ATX12V power supplier NOTE This 24 pin power connector ATXPWR1 is compliant to the former 20 pin type Pay attention to the orientation when attaching the power cord Pin 11 12 23 and 24 should be left un conne...

Page 19: ...r to the cooling fans installed in your system CPUFAN1 CPU Fan Power Connector SYSFAN1 System Fan Power Connector NBFAN1 AUXFAN1 AUXFAN2 AUXFAN3 Auxiliary Fan Power Connector WARNING These fan connectors are not jumpers DO NOT place jumper caps on these connectors User s Manual ...

Page 20: ...l operation Pin 2 3 shorted Clear CMOS memory WARNING Turn the power off first including the 5V standby power before clearing the CMOS memory Failing to do so may cause your system to work abnormally or malfunction Internal Audio Connectors 4 These connectors connect to the audio output of internal CD ROM drive or add on card AT8 ...

Page 21: ...ation will simply cause the LED to not light but a wrong connection of the switches could cause system malfunction HLED Pin 1 3 Connects to the HDD LED cable of chassis front panel RST Pin 5 7 Connects to the Reset Switch cable of chassis front panel SPK Pin 15 17 19 21 Connects to the System Speaker cable of chassis SLED Pin 2 4 Connects to the Suspend LED cable if there is one of chassis front p...

Page 22: ...B1 port Pin 2 3 shorted default Enable wake up function support at USB1 port USB PWR2 Pin 1 2 shorted Disable wake up function support at USB2 port Pin 2 3 shorted default Enable wake up function support at USB2 port USB PWR3 Pin 1 2 shorted Disable wake up function support at FP USB1 port Pin 2 3 shorted default Enable wake up function support at FP USB1 port AT8 ...

Page 23: ...e FDC1 port and the floppy connector Each of the IDE port connects up to two IDE drives at Ultra ATA 100 mode by one 40 pin 80 conductor and 3 connector Ultra ATA 66 ribbon cables Connect the single end blue connector at the longer length of ribbon cable to the IDE port of this board the other two ends gray and black connector at the shorter length of the ribbon cable to the connectors of your har...

Page 24: ...B This LED lights up when the power supply is connected with power source VCC This LED lights up when the system power is on NORMAL This LED lights up when the system works under Normal Graphics Mode SLI1 This LED lights up if there s a graphics card inserted in the PCIEXP2 slot SLI2 This LED lights up if there s a graphics card inserted in the PCIEXP1 slot AT8 ...

Page 25: ...up 2 17 10 PCI Express x16 Slot This slot is used to attach the next generation of graphics architecture 11 PCI Express x1 Slots These slots are used to attach the next generation of I O architecture User s Manual ...

Page 26: ...cations Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 Data0 4 Data1 5 Data0 6 Data1 7 Ground 8 Ground 9 NC 10 NC 13 Additional IEEE1394 Port Headers This header provides one additional IEEE1394 port connection through an extension cable and bracket Pin Pin Assignment Pin Pin Assignment 1 TPA0 2 TPA0 3 GND 4 GND 5 TPB0 6 TPB0 7 12V 8 12V 9 NC 10 GND AT8 ...

Page 27: ...o front panel by the extension cable provided with the chassis To use the audio connector at rear panel disconnect the extension cable attach the jumpers back at pin 5 6 and pin 9 10 default setting Pin Pin Assignment Pin Pin Assignment 1 Audio Mic 2 Ground 3 Audio Mic Bias 4 VCC 5 Speaker Out Right Channel 6 Speaker Out Right Channel Return 7 X 8 NC 9 Speaker Out Left Channel 10 Speaker Out Left ...

Page 28: ... R L R R Rear Left Rear Right Connects to the rear left and rear right channel in the 7 1 channel audio system Cen Sub Center Subwoofer Connects to the center and subwoofer channel in the 7 1 channel audio system AUDIO2 Mic In Connects to the plug from external microphone Line In Connects to the line out from external audio sources Line Out Connects to the front left and front right channel in the...

Page 29: ...ssing the Reset button on computer chassis Only when it failed by these two methods can you restart the system by powering it off and then back on After pressing Del key the main menu screen appears Phoenix AwardBIOS CMOS Setup Utility µGuru Utility PnP PCI Configurations Standard CMOS Features Load Fail Safe Defaults Advanced BIOS Features Load Optimized Defaults Advanced Chipset Features Set Pas...

Page 30: ...cription of the function keys you may use here Esc Press this button to quit the BIOS Setup Press these buttons to choose in the main menu the option you want to confirm or to modify F10 When you have completed the setup of BIOS parameters press this button to save these parameters and to exit the BIOS Setup menu F6 Save current setting as a profile F7 Load previous saved profile AT8 ...

Page 31: ...therboard Frequency This item displays the processor speed of the CPU installed on this motherboard CPU Operating Speed This item displays the CPU operating speed according to the type and speed of your CPU You can also select the User Define option to enter the manual option User Define WARNING The wrong settings of the multiplier and external clock in certain circumstances may cause CPU damage S...

Page 32: ...e values of Multiplier Factor and External Clock PCIE Clock This item selects the PCI Express frequency Voltages Control This option allows you to switch between the default and user defined voltages Leave this setting to default unless the current voltage setting cannot be detected or is not correct The option User Define enables you to select the following voltages manually CPU Voltage This item...

Page 33: ...ue F8 On The Fly F10 Save ESC Exit These items display the power cycle statistics for each element ABIT EQ Click right arrow key to switch from OC Guru setup menu to ABIT EQ setup menu µGuru Utility V1 00 OC Guru ABIT EQ Item Help ABIT EQ Beep Control Enabled Temperature Monitoring Press Enter Voltage Monitoring Press Enter Fan Speed Monitoring Press Enter FanEQ Control Press Enter Move Enter Sele...

Page 34: ... These items display the temperatures of CPU System and Power Module Shutdown Enable Use Space key to enable system shutdown function If the CPU NB SYS PWM s temperature exceeds the shutdown temperature limit the system would shutdown automatically Shutdown Temp This item sets the temperature that would shutdown the system automatically in order to prevent system overheats Beep Enable Use Space ke...

Page 35: ...V 5 14 V 6 00 V 4 00 V ATX 3 3V 3 41 V 3 95 V 2 65 V ATX 5VSB 5 14 V 6 00 V 4 00 V PCIE 1 2V Voltage 1 20 V 0 00 V 0 00 V NB 1 2V Voltage 1 19 V 0 00 V 0 00 V Move Enter Select PU PD Value F10 Save ESC Exit All Voltages These items display the voltage of each element Shutdown Enable Use Space key to enable system shutdown function If the voltage of corresponding element is higher lower than the hi...

Page 36: ... Exit CPU NB SYS OTES1 OTES2 AUX FAN Speed These items display the speed of the fans connected to CPU NB SYS OTES1 OTES2 and AUX FAN headers Shutdown Enable Use Space key to enable system shutdown function Once the system has detected that the fan speed is lower than the low limit value system will shutdown automatically Beep Enable Use Space key to enable warning beeps function If the fan speed i...

Page 37: ...F Control Temperature Low 35 C 95 F DC Fan Voltage High 12 0 V DC Fan Voltage Low 6 0 V Move Enter Select PU PD Value F10 Save ESC Exit When set to Enabled these items control the CPU NB SYS AUX1 AUX2 and or AUX3 fan speed by the following setting combinations Reference Temperature This item selects the reference point for taking temperature among the available options of CPU SYS and PWM Temperatu...

Page 38: ...lave ATAPI CD ROM DRIVE 4 IDE Channel 3 Master None IDE Channel 3 Slave None IDE Channel 4 Master None IDE Channel 4 Slave None Drive A 1 44M 3 5 in Floppy 3 Mode Support Disabled Halt On All Errors Base Memory 640K Extended Memory 1046520K Total Memory 1047552K Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Date mm dd...

Page 39: ...on the screen automatically IDE Channel 1 Master Slave IDE Channel 2 Master Slave IDE Channel 3 Master Slave IDE Channel 4 Master Slave When set to Auto the BIOS will automatically check what kind of IDE drive you are using If you want to define your own drive by yourself set it to Manual and make sure you fully understand the meaning of the parameters Please refer to the instruction manual provid...

Page 40: ...y drive Halt On This item determines whether the system stops if an error is detected during system boot up All Errors The system boot will stop whenever the BIOS detect a non fatal error No Errors The system boot will not stop for any error detected All But Keyboard The system boot will stop for all errors except a keyboard error All But Diskette The system boot will stop for all errors except a ...

Page 41: ...ne of the First Second Third Boot Device items First Boot Device Second Boot Device Third Boot Device Boot Other Device Select the drive to boot first second and third in the First Boot Device Second Boot Device and Third Boot Device items respectively The BIOS will boot the operating system according to the sequence of the drive selected Set Boot Other Device to Enabled if you wish to boot from a...

Page 42: ...l previously set options MPS Version Ctrl For OS This item specifies which version of MPS Multi Processor Specification this motherboard will use Leave this item to its default setting OS Select For DRAM 64MB This item allows you to access the memory that is over 64MB in OS 2 Leave this item to its default Non OS2 setting for operating system other than OS 2 HDD S M A R T Capability This Item enab...

Page 43: ...clock index value Mhz 200Mhz X CAS latency Tcl 2 5 Bottom of 32 bit 31 24 IO D8 S W memory hole Remapping Disabled H W memory hole Remapping Disabled MTRR mapping mode Continuous Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Timing Mode This item selects the DRAM timing mode When set to By SPD the BIOS will read the D...

Page 44: ... Range Registers controls the access and cacheability of memory regions in the processor Back to Advanced Chipset Features Setup Menu LDT PCI Bus Control Click Enter key to enter its submenu Phoenix Award WorkstationBIOS CMOS Setup Utility LDT PCI Bus Control LDT Configuration Enabled Item Help Upstream LDT Bus Width 16 bit Downstream LDT Bus Width 16 bit LDT Bus Frequency Auto PCIE Reset Delay Di...

Page 45: ...wise disable it GFX1 Link Width This item selects the GFX1 Link Width Leave this item to its default value GFX0 Link Width This item selects the GFX0 Link Width Please set the value to X16 when working under Normal graphics mode and X8 for CrossFire mode Memory Hole This item enables or disables the Memory Hole function Init Display First This item selects which display slot to be initialized firs...

Page 46: ... Phoenix Award WorkstationBIOS CMOS Setup Utility OnChip IDE Device OnChip IDE 1 Controller Enabled Item Help OnChip IDE 2 Controller Enabled OnChip SATA Controller Enabled Advanced SATA Feature Press Enter Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults OnChip IDE 1 Controller OnChip IDE 2 Controller This item allows y...

Page 47: ...4 bit operating system Otherwise select Emulated PATA Mode OnChip PCI Device Phoenix Award WorkstationBIOS CMOS Setup Utility OnChip PCI Device OnChip Audio Controller Enabled Item Help OnChip USB Controller Enabled USB 2 0 Controller Enabled USB Keyboard Support Disabled USB Mouse Support Disabled Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defa...

Page 48: ...Item Help LAN Boot ROM Disabled Onboard 1394 Controller Enabled Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Onboard LAN Controller This option enables or disables the LAN controller LAN Boot ROM This item allows you to use the boot ROM instead of a disk drive to boot up the system and access the local area network d...

Page 49: ... available Delay 4 Sec or Instant Off The default setting is Instant Off It is activated when the user presses the power button for more than four seconds while the system is in the working state then the system will transition to the soft off Power off by software This is called the power button over ride PowerOn WakeUp Function Click Enter key to enter its submenu Phoenix Award WorkstationBIOS C...

Page 50: ...an enter up to 5 characters Type in exactly the same password to confirm and then press Enter Hot KEY Use any of the function keys between F1 to F12 to power on the system Mouse Left Double click the mouse left button to power on the system Mouse Right Double click the mouse right button to power on the system Any KEY Use any keyboard key to power on the system BUTTON ONLY Use only the power butto...

Page 51: ...ilure the system s power will be powered on automatically Last State When power returns after an AC power failure the system will return to the state where you left off before power failure occurs If the system s power is off when AC power failure occurs it will remain off when power returns If the system s power is on when AC power failure occurs the system will power on when power returns User s...

Page 52: ...G ISA VESA VGA cards can work with PCI VGA or not Disabled MPEG ISA VESA VGA cards do not work with PCI VGA Enabled MPEG ISA VESA VGA cards work with PCI VGA Assign IRQ For VGA This item assigns an IRQ for the VGA card installed Enabled Automatically assign an IRQ for the VGA card installed Disabled The IRQ that was previously occupied by the VGA card will be available for new device Assign IRQ Fo...

Page 53: ...RQ No PIRQ 7 Use IRQ No This item specifies the IRQ number manually or automatically for the devices installed on PCI slots Maximum Payload Size This item sets the maximum TLP payload size for the PCI Express devices User s Manual ...

Page 54: ...n loads the BIOS default values that are factory settings for optimal performance system operations 3 10 Set Password This option protects the BIOS configuration or restricts access to the computer itself 3 11 Save Exit Setup This option saves your selections and exits the BIOS setup menu 3 12 Exit Without Saving This option exits the BIOS setup menu without saving any change AT8 ...

Page 55: ...lation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Audio Driver The following screen appears 1 Click Next 2 Choose Yes I want to restart my computer now and click Finish to restart your computer 3 After rebooting the system will automatically s...

Page 56: ...A 2 Appendix A AT8 ...

Page 57: ...er OS please follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Realtek LAN Driver The following screen appears 1 Click Next 2 Click Fin...

Page 58: ...B 2 Appendix B B 2 Appendix B AT8 AT8 ...

Page 59: ...Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click ULi1575 SATA RAID Driver The following screen appears 1 Click Next 2 Click Continue Anyway 3 Click Next 4 Click Finish 5 Choose Y...

Page 60: ...C 2 Appendix C C 2 Appendix C AT8 AT8 ...

Page 61: ... the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Cool n Quiet Driver The following screen appears 1 Click Next 2 Click Yes 3 Click Next 4 Click Next 5 Choose Yes I want to r...

Page 62: ...oose the power scheme Minimal Power Management to enable Cool n Quiet NOTE For Windows 2000 or ME system an AMD Cool n Quiet tab will appear under Power Options when the Cool n Quiet software for Windows 2000 and ME is installed This must be set to Automatic Mode for Cool n Quiet to be enabled AT8 ...

Page 63: ... Driver E 1 Appendix E Install USB 2 0 Driver NOTE The installation for USB 2 0 driver for Windows XP or Windows 2000 is currently available by updating the latest Service Pack from Microsoft s web site User s Manual ...

Page 64: ...E 2 Appendix E AT8 ...

Page 65: ... Driver Utility CD into the CD ROM drive It should execute the installation program automatically If not double click the executable file located in the main directory of this CD to enter the installation menu After entering the installation menu move your cursor to the ABIT Utility tab Click ABIT µGuru The following screen appears 1 Click Next 2 Click Next 3 Choose Yes I want to restart my comput...

Page 66: ...F 2 Appendix F AT8 ...

Page 67: ...terface optional 2 Auto detect ports for keyboard mouse followed by a port interface swap optional 3 Reset keyboard for Winbond 977 series Super I O chips 0E Test F000h segment shadow to see whether it is R W able or not If test fails keep beeping the speaker 10 Auto detect flash type to load appropriate flash R W codes into the run time area in F000 for ESCD DMI support 12 Use walking 1 s algorit...

Page 68: ...ipset according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 2B Invoke Video BIOS 2D 1 Initialize double byte language font Optional 2 Put information on screen display including Award title CPU type CPU speed full screen logo 33 Reset keyboard if Early_Reset_KB is defined e g Winbond 977 series Super I O chips See also POST 63 35 Test DMA Channel 0 37 Test DMA Channel 1 39 Tes...

Page 69: ...ard COM ports if the corresponding item in Setup is set to AUTO 6F 1 Initialize floppy controller 2 Set up floppy related fields in 40 hardware 75 Detect install all IDE devices HDD LS120 ZIP CDROM 76 Optional Feature Enter AWDFLASH EXE if AWDFLASH is found in floppy drive ALT F2 is pressed 77 Detect serial ports parallel ports 7A Detect install co processor 7C Init HDD write protect 7F Switch bac...

Page 70: ...4 1 Enable L2 cache 2 Program Daylight Saving 3 Program boot up speed 4 Chipset final initialization 5 Power management final initialization 6 Clear screen display summary table 7 Program K6 write allocation 8 Program P6 class write combining 95 Update keyboard LED typematic rate 96 1 Build MP table 2 Build update ESCD 3 Set CMOS century to 20h or 19h 4 Load CMOS time into DOS timer tick 5 Build M...

Page 71: ...D VDDA 2 5V voltage ready 8 D GMCHVTT voltage ready 8 E Check CPU fan speed 8 F Assert all power ready 9 0 Complete µGuru initial process AWARD BIOS take over booting job Power Off Sequence 9 1 Start power off sequence 9 2 De Assert all power 9 3 Se Assert power on 9 4 De Assert LDT Bus power 9 5 De Assert PWM for CPU core voltage 9 6 De Assert CPU core voltage 9 7 Check CPU core voltage 9 8 De As...

Page 72: ...G 6 Appendix G G 6 Appendix G AT8 AT8 ...

Page 73: ...st the following three troubleshooting methods to discharge CMOS data recover the hardware default status and then making the motherboard work again There is no need to bother returning the motherboard to where you bought it from or go through an RMA process Step 1 Switch off the power supply unit and then switch it on again after one minute If there is no power switch on the power supply unit dis...

Page 74: ... each time you insert a card until the system will not start Keep the VGA card and the interface card that caused the problem inserted on the motherboard remove any other cards or peripheral and start again If you still cannot start note the information related to both cards in the add on Card space provided and don t forget to indicate the motherboard model version BIOS identification number CPU ...

Page 75: ...ple In the HDD space check the box in the Brand space write Seagate in the Specifications space write ST31621A 1 6GB 8 CD ROM Drive Indicate the brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsumi in the...

Page 76: ... Name Phone Number Contact Person Fax Number E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware Name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory ADD ON CARD Problem Description AT8 ...

Page 77: ... need service or technical support please understand the constraints that we have and always check with the reseller who sold the product to you first To expedite service we recommend that you follow the procedures outlined below before contacting us With your help we can meet our commitment to provide the best service to the greatest number of ABIT customers 1 Check the Manual It sounds simple bu...

Page 78: ... They integrated and sold the system to you They should know best what your system configuration is and your problem They should have reasonable return or refund policies How they serve you is also a good reference for your next purchase 6 Contacting ABIT If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department First please contact the support ...

Page 79: ...x Belgium Netherlands Luxembourg France Italy Spain Portugal Greece Denmark Norway Sweden Finland and Switzerland AMOR Computer B V ABIT s European Office Jan van Riebeeckweg 15 5928LG Venlo The Netherlands Tel 31 77 3204428 Fax 31 77 3204420 Sales sales abit nl Web Site http www abit nl Austria Czech Romania Bulgaria Slovakia Croatia Bosnia Serbia and Macedonia Asguard Computer Ges m b H Schmalba...

Page 80: ... recently it is likely that you have a defective component Please contact the reseller from whom you bought the product You should be able to get RMA service there 8 Reporting Compatibility Problems to ABIT Because of tremendous number of email messages we receive every day we are forced to give greater weight to certain types of messages than to others For this reason any compatibility problem th...

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