Abit AA8-DuraMAX User Manual Download

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How to Get Technical Support

I-3

North America and

South America

ABIT Computer (U.S.A.) Corporation

45531 Northport Loop West, Fremont CA, 94538,
U.S.A.
Tel: 1-510-623-0500
Fax: 1-510-623-1092
Sales: [email protected]
Latin America Sales: [email protected]
Marketing: [email protected]
Web Site: http://www.abit-usa.com

RMA Center

46808 Lakeview Blvd. Fremont, CA 94538, U.S.A.

UK and Ireland

ABIT Computer (U.K.) Corporation Ltd.

Unit 3, 24-26 Boulton Road, Stevenage, Herts SG1
4QX, UK
Tel: 44-1438-228888
Fax: 44-1438-226333
E-mail: [email protected]

Germany and Benelux (Belgium,

Netherlands, Luxembourg),

France, Italy, Spain, Portugal,

Greece, Denmark, Norway,

Sweden, Finland, and

Switzerland

AMOR Computer B.V. (ABIT's European Office)

Jan van Riebeeckweg 15, 5928LG, Venlo,
The Netherlands
Tel: 31-77-3204428
Fax: 31-77-3204420
Sales: [email protected]
Web Site: http://www.abit.nl

Austria, Czech, Romania,

Bulgaria, Slovakia, Croatia,

Bosnia, Serbia, and Macedonia

Asguard Computer Ges.m.b.H

Schmalbachstrasse 5, A-2201 Gerasdorf / Wien,
Austria
Tel: 43-1-7346709
Fax: 43-1-7346713
E-mail: [email protected]

Shanghai

ABIT Computer (Shanghai) Co. Ltd.

Tel: 86-21-6235-1829
Fax: 86-21-6235-1832
Web Site: http://www.abit.com.cn

Russia and CIS

ABIT Computer (Russia) Co. Ltd.

Sales: [email protected]
Info: [email protected]
Web Site: http://www.abit.ru

User’s Manual

Summary of Contents for AA8-DuraMAX

Page 1: ...AA8 DuraMAX Intel Pentium 4 System Board Socket 775 User s Manual 4200 0413 03 Rev 1 01 ...

Page 2: ...al or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this manua...

Page 3: ...11 7 Additional IEEE1394 Port Headers 2 12 8 Additional USB Port Headers 2 13 9 GURU Clock Connection Header 2 14 10 Internal Audio Connectors 2 14 11 Floppy and IDE Disk Drive Connectors 2 15 12 POST Code Display 2 16 13 Serial ATA Connectors 2 17 14 PCI Express x16 Slot 2 18 15 PCI Express x1 Slots 2 18 16 Back Panel Connectors 2 19 Chapter 3 BIOS Setup 3 1 3 1 µGuru Utility 3 2 3 2 Standard CMO...

Page 4: ...l Intel Application Accelerator RAID B 1 Appendix C Install Audio Driver C 1 Appendix D Install LAN Driver D 1 Appendix E Install USB 2 0 Driver E 1 Appendix F Install ABIT µGuru Utility F 1 Appendix G POST Code Definition G 1 Appendix H Troubleshooting Need Assistance H 1 Appendix I How to Get Technical Support I 1 AA8 DuraMAX ...

Page 5: ...over 3 5 times more bandwidth than PCI at 133MB s 6 SATA Matrix RAID 150 Intel Matrix Storage Technology on 4 Serial ATA ports RAID 0 RAID 1 delivers higher performance and data protection Supports SATA AHCI providing native command queuing and native hot plug 7 High Definition Audio Onboard Theater class 7 1 Channels Intel High Definition Audio Professional digital audio interface supports auto j...

Page 6: ... port 1x Parallel port 1x S PDIF In connector 1x S PDIF Out connector 1x AUDIO1 connector Surround Left Surround Right Rear Left Rear Right Center Subwoofer 1x AUDIO2 connector Mic In Line In Line Out 2x USB 2 0 connectors 1x IEEE 1394 connector 2x USB 2 0 connectors 1x RJ 45 Gigabit LAN connector 13 Miscellaneous ATX form factor 305mm x 245mm Specifications and information contained herein are su...

Page 7: ...Introduction 1 3 1 2 Layout Diagram User s Manual ...

Page 8: ...1 4 Chapter 1 1 4 Chapter 1 AA8 DuraMAX AA8 DuraMAX ...

Page 9: ...he best way to attach the board is to use with studs Only if you are unable to do this should you attach the board with spacers Line up the holes on the board with the mounting holes on the chassis If the holes line up and there are screw holes you can attach the board with studs If the holes line up and there are only slots you can only attach with spacers Take the tip of the spacers and insert t...

Page 10: ...ll it away from the retention tab 2 Rotate the lever to fully open position 3 Use your right thumb on the bottom right side of the load plate and lift it up to fully open position 4 Use your right thumb and forefinger to grasp the CPU package Be sure to grasp on the edge of the substrate and face the Pin 1 indicator toward the bottom left side Aim at the socket and place the CPU package vertical d...

Page 11: ...an assembly onto the socket Align the four fasteners toward the four mounting holes on the motherboard For detailed information on how to install your heatsink and fan assembly please refer to the instruction manual came packed with the heatsink and fan assembly you bought 10 Press each of the four fasteners down into the mounting holes 11 Rotate the fastener clock wise to lock the heatsink and fa...

Page 12: ...ibility obtain memory modules from the same vendor Due to chipset resource allocation the system may detect less than 4GB of system memory in the installation of four 1GB DDR2 memory modules Due to chipset limitation 128MB DIMM modules or double sided x16 memory chips are not supported There are several methods of different DDR2 configurations depending on how the DIMMs are populated on each syste...

Page 13: ...B 512MB 256MB 10 256MB 512MB 256MB 512MB Power off the computer and unplug the AC power cord before installing or removing memory modules 1 Locate the DIMM slot on the board 2 Hold two edges of the DIMM module carefully keep away of touching its connectors 3 Align the notch key on the module with the rib on the slot 4 Firmly press the module into the slots until the ejector tabs at both sides of t...

Page 14: ...oard that you may refer to WARNING Always power off the computer and unplug the AC power cord before adding or removing any peripheral or component Failing to so may cause severe damage to your motherboard and or peripherals Plug in the AC power cord only after you have carefully checked everything ATX Power Input Connectors 1 This motherboard provides two power connectors to connect ATX12V power ...

Page 15: ...ooling fans installed in your system CPUFAN1 CPU Fan Power Connector NBFAN1 Chipset Fan Power Connector SYSFAN1 System Fan Power Connector AUXFAN1 AUXFAN2 Auxiliary Fan Power Connector WARNING These fan connectors are not jumpers DO NOT place jumper caps on these connectors User s Manual ...

Page 16: ... clear the CMOS memory Pin 1 2 shorted default Normal operation Pin 2 3 shorted Clear CMOS memory WARNING Turn the power off first including the 5V standby power before clearing the CMOS memory Failing to do so may cause your system to work abnormally or malfunction AA8 DuraMAX ...

Page 17: ...nction USB PWR1 Pin 1 2 shorted default Disable wake up function support at USB1 port Pin 2 3 shorted Enable wake up function support at USB1 port USB PWR2 Pin 1 2 shorted default Disable wake up function support at USB2 port Pin 2 3 shorted Enable wake up function support at USB2 port User s Manual ...

Page 18: ...el Audio Connection Header This header provides the connection to audio connector at front panel Pin Pin Assignment Pin Pin Assignment 1 MIC2 L 2 AGND 3 MIC2 R 4 AVCC 5 FRO R 6 MIC2_JD 7 F_IO_SEN 9 FRO L 10 LINE2_JD AA8 DuraMAX ...

Page 19: ...tion will only cause the LED not lighting but a wrong connection of the switches could cause system malfunction HLED Pin 1 3 Connects to the HDD LED cable of chassis front panel RST Pin 5 7 Connects to the Reset Switch cable of chassis front panel SPK Pin 15 17 19 21 Connects to the System Speaker cable of chassis SLED Pin 2 4 Connects to the Suspend LED cable if there is one of chassis front pane...

Page 20: ...ort Headers These headers each provide one additional IEEE1394 port connection through an extension cable and bracket Pin Pin Assignment Pin Pin Assignment 1 TPA0 2 TPA0 3 Ground 4 Ground 5 TPB0 6 TPB0 7 12V 8 12V 9 NC 10 Ground AA8 DuraMAX ...

Page 21: ...rs These headers each provide 2 additional USB 2 0 ports connection through an USB cable designed for USB 2 0 specifications Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 Data0 4 Data1 5 Data0 6 Data1 7 Ground 8 Ground 9 NC 10 NC User s Manual ...

Page 22: ...URU Clock Connection Header This header is reserved for connecting ABIT s exclusive GURU Clock 10 Internal Audio Connectors These connectors connect to the audio output of internal CD ROM drive or add on card AA8 DuraMAX ...

Page 23: ...e FDC1 port and the floppy connector Each of the IDE port connects up to two IDE drives at Ultra ATA 100 mode by one 40 pin 80 conductor and 3 connector Ultra ATA 66 ribbon cables Connect the single end blue connector at the longer length of ribbon cable to the IDE port of this board the other two ends gray and black connector at the shorter length of the ribbon cable to the connectors of your har...

Page 24: ... memory presence test is an important checkpoint and its POST Code is C1 When the BIOS execute any POST item it will write the corresponding POST Code into the address 80h If the POST passes the BIOS will process the next POST item and write the next POST Code into the address 80h If the POST fails we can check the POST Code in address 80h to find out where the problem lies This LED device also di...

Page 25: ...ard provides RAID 0 and RAID 1 configuration for Serial ATA hard drives through the Intel ICH6R chipset You may configure a disk array by the Intel Application Accelerator RAID option ROM utility For more information on how to configure the function mode for SATA please refer to the item On Chip Serial ATA in the BIOS menu of OnChip IDE Device User s Manual ...

Page 26: ...pter 2 14 PCI Express x16 Slot This slot is used to attach the next generation of graphics architecture 15 PCI Express x1 Slots These slots are used to attach the next generation of I O architecture AA8 DuraMAX ...

Page 27: ...nnects to the surround left and surround right channel in the 7 1 channel audio system R L R R Rear Left Rear Right Connects to the rear left and rear right channel in the 7 1 channel audio system Cen Sub Center Subwoofer Connects to the center and subwoofer channel in the 7 1 channel audio system AUDIO2 Mic In Connects to the plug from external microphone Line In Connects to the line out from ext...

Page 28: ...2 20 Chapter 2 2 20 Chapter 2 AA8 DuraMAX AA8 DuraMAX ...

Page 29: ...mory count begins and then the following message appears on the screen PRESS DEL TO ENTER SETUP If this message disappears before you respond restart the system by pressing Ctrl Alt Del keys or by pressing the Reset button on computer chassis Only when it failed by these two methods can you restart the system by powering it off and then back on After pressing Del key the main menu screen appears N...

Page 30: ...option User Define WARNING The wrong settings of the multiplier and external clock in certain circumstances may cause CPU damage Setting the working frequency higher than the PCI chipset or processor specs may cause abnormal memory module functioning system hangs hard disk drive data lose abnormal functioning of the VGA card or abnormal functioning with other add on cards Using non specification s...

Page 31: ...lly Select PSB533 for CPU of 133MHz FSB frequency Select PSB800 for CPU of 200MHz FSB frequency DRAM Frequency This item determines the DRAM frequency PCI Express Clock This item selects the PCI Express frequency PCI Clock This item determines the PCI bus frequency This option allows you to keep your PCI clock at some fixed frequency to improve system stability Voltages Control This option allows ...

Page 32: ...ts submenu These items display the power cycle statistics for each element ABIT EQ Click right arrow key to switch from OC Guru setup menu to ABIT EQ setup menu ABIT EQ Beep Control This item allows you to enable or disable ABIT EQ Beep Control function AA8 DuraMAX ...

Page 33: ...temperature limit the system would shutdown automatically Shutdown Temp This items sets the temperature that would shutdown the system automatically in order to prevent system overheats Beep Enable Use Space key to enable warning beeps function Once the system has detected that the CPU System PWM s temperature exceeded the beep temperature limit warning beeps will sound Beep Temp This item selects...

Page 34: ... of corresponding element is higher lower than the high low limit the system would automatically shutdown Beep Enable Use Space key to enable warning beeps function If the voltage of corresponding element is higher lower than the high low limit warning beeps will sound High Low Limit These items set the high and low voltage limit NOTE The value of high limit must be set above the one of low limit ...

Page 35: ...to enable system shutdown function Once the system has detected that the fan speed is lower than the low limit value system will shutdown automatically Beep Enable Use Space key to enable warning beeps function If the fan speed is lower than the low limit value warning beeps will sound Low Limit These items set the low limit of fan speed NOTE Only the fans with 3 pin plugs provide the speed monito...

Page 36: ...PWM Temperature but there is only one CPU Temperature item to choose for the CPU FanEQ Control Control Temperature High Low These items set the high and low temperature limit that you want to do the fan speed control Fan PWM Duty Cycle High Low These items set the high and low limit of PWM duty cycle that you want to provide the fan with DC Fan Voltage High Low These items set the high and low vol...

Page 37: ...m ss This item sets the time you specify usually the current time in the format of Hour Minute and Second IDE Channel 0 Master Slave IDE Channel 1 Master Slave IDE Channel 2 Master Slave IDE Channel 3 Master Slave Click Enter key to enter its submenu NOTE The items IDE Channel 2 Master Slave and IDE Channel 3 Master Slave appear only when the item On Chip Serial ATA in the OnChip IDE Device menu i...

Page 38: ...capacity of the disk drive Usually the size is slightly greater than the size of a formatted disk given by a disk checking program Cylinder This item configures the numbers of cylinders Head This item configures the numbers of read write heads Precomp This item displays the number of cylinders at which to change the write timing Landing Zone This item displays the number of cylinders specified as ...

Page 39: ... except a diskette error All But Disk Key The system boot will stop for all errors except a diskette or keyboard error Base Memory This item displays the amount of base memory installed in the system The value of the base memory is typically 640K for system with 640K or more memory size installed on the motherboard Extended Memory This item displays the amount of extended memory detected during sy...

Page 40: ...ting priority By pressing Enter key you can enter its submenu where the hard disks detected can be selected for the booting sequence to boot up system This item functions only when there is the option of Hard Disk in any one of the First Second Third Boot Device items First Boot Device Second Boot Device Third Boot Device Boot Other Device Select the drive to boot first second and third in the Fir...

Page 41: ... to its default setting Report No FDD For OS When set to Yes this item allows you to run some older operating system without floppy disk drive Leave this item to its default setting Delay IDE Initial Secs This item allows the BIOS to support some old or special IDE devices by prolonging this delay time A larger value will give more delay time to the device for which to initialize and to prepare fo...

Page 42: ...ols the latency between the DRAM read command and the time that the data becomes actually available Act to Precharge Delay This item controls the number of DRAM clocks used for the DRAM parameters DRAM RAS to CAS Delay This item controls the latency between the DRAM active command and the read write command DRAM RAS Precharge This item controls the idle clocks after issuing a precharge command to ...

Page 43: ...the PCI Express port function PCI E Compliancy Mode This item selects the mode for PCI Express add on card Back to Advanced Chipset Features Setup Menu Init Display First This item selects whether to initiates from PCI Express Slot or PCI Slot first when system boots up Game Accelerator This item enables or disables the Game Accelerator User s Manual ...

Page 44: ...lects whether to enable or disable the IDE 1 controller SATA Mode This item determines the mode for on chip Serial ATA IDE The on chip Serial ATA served as IDE mode RAID The on chip Serial ATA served as RAID mode AHCI The on chip Serial ATA served as AHCI Advanced Host Controller Interface mode for advanced performance and usability NOTE The RAID option is only available when the item OnChip Seria...

Page 45: ...s not support the Windows 98 ME operation system PATA IDE Mode This item determines the function mode for IDE1 connector Primary IDE1 connector served as Primary Master and Primary Slave channel SATA2 and SATA4 connector served as Secondary Master and Secondary Slave channel The remaining SATA1 and SATA3 connectors are disabled Secondary IDE1 connector served as Secondary Master and Secondary Slav...

Page 46: ...2 0 controller USB Keyboard Support Via This item allows you to select BIOS for using USB keyboard in DOS environment or OS in OS environment USB Mouse Support Via This item allows you to select BIOS for using USB mouse in DOS environment or OS in OS environment OnChip Audio Controller This option enables or disables the audio controller SuperIO Device Click Enter key to enter its submenu AA8 Dura...

Page 47: ...to use 378 IRQ7 as its I O port address The majority of parallel ports on computer systems use IRQ7 and I O Port 378H as the standard setting 278 IRQ5 This option allows the parallel port to use 278 IRQ5 as its I O port address 3BC IRQ7 This option allows the parallel port to use 3BC IRQ7 as its I O port address Parallel Port Mode This item specifies the parallel port mode Normal Allows the standa...

Page 48: ...ler This option enables or disables the IEEE 1394 controller Onboard LAN Controller This option enables or disables the LAN controller LAN Boot ROM This item allows you to use the boot ROM instead of a disk drive to boot up the system and access the local area network directly AA8 DuraMAX ...

Page 49: ...r button for more than 4 seconds will power off the system This will prevent the system from powering off in case you accidentally hit or pushed the power button Instant Off Pressing and then releasing the power button at once will immediately power off the system CPU THRM Throttling This item controls the CPU speed by cutting down its regular power to a percentage during the STR Suspend To RAM st...

Page 50: ... any of the function keys between F1 to F12 to power on the system Mouse Left Double click the mouse left button to power on the system Mouse Right Double click the mouse right button to power on the system Any KEY Use any keyboard keys to power on the system Button Only Use only the power button to power on the system Keyboard 98 Use the power on button on the Keyboard 98 compatible keyboard to p...

Page 51: ... On When power returns after an AC power failure the system s power will be powered on automatically Last State When power returns after an AC power failure the system will return to the state where you left off before power failure occurs If the system s power is off when AC power failure occurs it will remain off when power returns If the system s power is on when AC power failure occurs the sys...

Page 52: ...Choose the specific IRQ resources in the IRQ Resources menu IRQ Resources Click Enter key to enter its submenu This item sets each system interrupt to either PCI Device or Reserved PCI VGA Palette Snoop This item determines whether the MPEG ISA VESA VGA cards can work with PCI VGA or not Enabled MPEG ISA VESA VGA cards work with PCI VGA Disabled MPEG ISA VESA VGA cards do not work with PCI VGA AA8...

Page 53: ...CH chipset INT means PCI slot IRQ signals and devices please refer to the table below Signals PCI EXP1 LAN PCI EX1 PCI EX2 PCI EX3 PCI 1 PCI 2 IEEE 1394 PIRQ_1 Assignment INT A INT A INT A INT B INT C INT F INT G INT B PIRQ_2 Assignment INT B INT G INT F INT C PIRQ_3 Assignment INT C INT H INT E INT D PIRQ_4 Assignment INT D INT E INT H INT A PIRQ_5 Assignment PIRQ_6 Assignment PIRQ_7 Assignment P...

Page 54: ...ads the BIOS default values that are factory settings for optimal performance system operations 3 10 Set Password This option protects the BIOS configuration or restricts access to the computer itself 3 11 Save Exit Setup This option saves your selections and exits the BIOS setup menu 3 12 Exit Without Saving This option exits the BIOS setup menu without saving any change AA8 DuraMAX ...

Page 55: ...ase follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Intel Chipset Software Installation Utility The following screen appears 1 Click ...

Page 56: ...A 2 Appendix A A 2 Appendix A AA8 DuraMAX AA8 DuraMAX ...

Page 57: ...o CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Intel Application Accelerator RAID The following screen appears NOTE To install this program you have to enable the item RAID Function first in the BI...

Page 58: ...ick Finish to complete setup 8 To run the Intel Storage Utility click Start All Programs Intel R Application Accelerator Intel Application Accelerator 9 This is the Intel Storage Utility configuration menu Click the Help menu For more information AA8 DuraMAX ...

Page 59: ... it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Audio Driver The following screen appears 1 Click Next 2 Choose Yes I want to restart my computer now and click Finish to complete setup 3 After the system restarte...

Page 60: ...C 2 Appendix C C 2 Appendix C AA8 DuraMAX AA8 DuraMAX ...

Page 61: ...screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click LAN Driver The following screen appears Click Next 1 Click Finish to complete setup 2 User s Manual...

Page 62: ...D 2 Appendix D AA8 DuraMAX ...

Page 63: ... Driver E 1 Appendix E Install USB 2 0 Driver NOTE The installation for USB 2 0 driver for Windows XP or Windows 2000 is currently available by updating the latest Service Pack from Microsoft s web site User s Manual ...

Page 64: ...E 2 Appendix E E 2 Appendix E AA8 DuraMAX AA8 DuraMAX ...

Page 65: ...creen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to ABIT Utility tab Click ABIT uGuru The following screen appears 1 Click Next 2 Click Next Click Finish to complete setu...

Page 66: ...F 2 Appendix F AA8 DuraMAX ...

Page 67: ...terface optional 2 Auto detect ports for keyboard mouse followed by a port interface swap optional 3 Reset keyboard for Winbond 977 series Super I O chips 0E Test F000h segment shadow to see whether it is R W able or not If test fails keep beeping the speaker 10 Auto detect flash type to load appropriate flash R W codes into the run time area in F000 for ESCD DMI support 12 Use walking 1 s algorit...

Page 68: ...t according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 2B Invoke Video BIOS 2D 1 Initialize double byte language font Optional 2 Put information on screen display including Award title CPU type CPU speed full screen logo 33 Reset keyboard if Early_Reset_KB is defined e g Winbond 977 series Super I O chips See also POST 63 35 Test DMA Channel 0 37 Test DMA Channel 1 39 Test DM...

Page 69: ...ard COM ports if the corresponding item in Setup is set to AUTO 6F 1 Initialize floppy controller 2 Set up floppy related fields in 40 hardware 75 Detect install all IDE devices HDD LS120 ZIP CDROM 76 Optional Feature Enter AWDFLASH EXE if AWDFLASH is found in floppy drive ALT F2 is pressed 77 Detect serial ports parallel ports 7A Detect install co processor 7C Init HDD write protect 7F Switch bac...

Page 70: ...Enable L2 cache 2 Program Daylight Saving 3 Program boot up speed 4 Chipset final initialization 5 Power management final initialization 6 Clear screen display summary table 7 Program K6 write allocation 8 Program P6 class write combining 95 Update keyboard LED typematic rate 96 1 Build MP table 2 Build update ESCD 3 Set CMOS century to 20h or 19h 4 Load CMOS time into DOS timer tick 5 Build MSIRQ...

Page 71: ...D VDDA 2 5V voltage ready 8 D GMCHVTT voltage ready 8 E Check CPU fan speed 8 F Assert all power ready 9 0 Complete uGuru initial process AWARD BIOS take over booting job Power Off Sequence 9 1 Start power off sequence 9 2 De Assert all power 9 3 Se Assert power on 9 4 De Assert LDT Bus power 9 5 De Assert PWM for CPU core voltage 9 6 De Assert CPU core voltage 9 7 Check CPU core voltage 9 8 De As...

Page 72: ...G 6 Appendix G AA8 DuraMAX ...

Page 73: ...est the following three troubleshooting methods to discharge CMOS data recover the hardware default status and then make the motherboard working again No need to bother returning the motherboard to where you bought from or go through an RMA process Step 1 Switch off the power supply unit and then switch it on again after one minute If there is no power switch on the power supply unit disconnect it...

Page 74: ...y to start the system each time you insert a card until the system will not start Keep the VGA card and the interface card that caused the problem inserted on the motherboard remove any other cards or peripheral and start again If you still cannot start note the information related to both cards in the add on Card space provided and don t forget to indicate the motherboard model version BIOS ident...

Page 75: ...Example In the HDD space check the box in the Brand space write Seagate in the Specifications space write ST31621A 1 6GB 8 CD ROM Drive Indicate the brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsumi in...

Page 76: ...e Phone Number Contact Person Fax Number E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware Name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory ADD ON CARD Problem Description AA8 DuraMAX ...

Page 77: ...ts have the best quality and compatibility In case you need service or technical support please understand the constraint we have and always check with the reseller who sold the product to you first To expedite service we recommend that you follow the procedures outlined below before contacting us With your help we can meet our commitment to provide the best service to the greatest number of ABIT ...

Page 78: ... or refund policies How they serve you is also a good reference for your next purchase 6 Contacting ABIT If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department First please contact the support team for the branch office closest to you They will be more familiar with local conditions and problems and will have better insight as to which resell...

Page 79: ...any and Benelux Belgium Netherlands Luxembourg France Italy Spain Portugal Greece Denmark Norway Sweden Finland and Switzerland AMOR Computer B V ABIT s European Office Jan van Riebeeckweg 15 5928LG Venlo The Netherlands Tel 31 77 3204428 Fax 31 77 3204420 Sales sales abit nl Web Site http www abit nl Austria Czech Romania Bulgaria Slovakia Croatia Bosnia Serbia and Macedonia Asguard Computer Ges ...

Page 80: ... www abit com tw 8 Reporting Compatibility Problems to ABIT Because of tremendous number of email messages we receive every day we are forced to give greater weight to certain types of messages than to others For this reason any compatibility problem that is reported to us giving detailed system configuration information and error symptoms will receive the highest priority For the other questions ...

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