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Basic Pump Cleaning

Complete about once per year, depending on environment

1. Remove filter(s) from inlet of unit. Remove screws (2/side) on filter door

to access drain tray. Press the drain button to drain the reservoir.

2. Disconnect power to the dehumidifier.

3. Mix a 16 ounce solution of bleach (1 oz 15 oz water) OR

vinegar (4 oz white v 12 oz water).

4. Pour the cleaning solution into the drain tray at the base of the coils.

If any cleaning solution gets on the coils, flush with water.

5. Allow solution to soak for 15 minutes.

6. Reconnect the dehumidifier to power.

7. Fill the reservoir with water (16-32 ounces) and flush/cycle

the pump at least 2x.

8. If the drain line is still filled with debris, repeat process. If drain line

still does not appear clean, move on to Advanced Cleaning.

Advanced Pump Cleaning

Complete as needed

1. Press the drain button to drain the water from the reservoir (a wet-dry

vacuum or towels can be used to remove any remaining water).

2. Unplug the dehumidifier and remove the cover so you have access

to the pump.

3. Remove the pump head from the reservoir by unscrewing the screw.

Wipe reservoir clean with a paper towel.

4. Reassemble pump.

5. Mix a 16 ounce solution of bleach (1 oz 15 oz water) OR

vinegar (4 oz white v 12 oz water).

6. Pour the cleaning solution into the drain tray at the base of the coils.

If any cleaning solution gets on the coils, flush with water.

7. Allow solution to soak for 15 minutes.

8. Reconnect the dehumidifier to power.

9. Fill the reservoir with water (16-32 ounces) and flush/cycle the pump

at least 2x.

Indicator Lights

• 

The display screen has two functions:

1. Humidity Display Screen

1. When the unit is powered on, it shows the humidity of the space.

2. When setting the desired humidity level, the screen will show the set point. After a brief

 delay, it will revert to current humidity of the space.

• 

• Always make sure the unit is “off” prior to performing any service, unless otherwise 

indicated.

• If the humidity is above the setpoint, the light will be solid green and the machine will 

operate.

• If the humidity is below the setpoint, the unit will be in standby mode and the light will 

be flashing.

This light indicates that the unit is properly powered on and ready to operate.

2. Power Indicator Light

• 

When the light illuminates green, it indicates that the dehumidifier is set to continuous 

operation mode.

• When the light illuminates red, it means the unit is in auto defrost mode and clearing 

the evaporator coils of any ice buildup.

3

.

Continuous Mode/ Auto Defrost Light

• 

When the light illuminates red, it indicates the compressor has been initiated but is 

currently warming up.

• Once the light switches to green, it means the compressor is currently in working status.

4

.

Compressor Light

5.1

  When  the  purge  button  is  pressed 

the display 

will  tell  the  user  on  the 

dashboard that the pump is draining and 
display a 30-second countdown timer. Until 
the machine finishes draining, the display 
will also prompt the user on the dashboard 
that the machine is draining automatically, 
and display a 30-second countdown.

00

Set

80

60

93

80

60

93

000

JOB HRS

000

LIFE HRS

PURGING SYSTEM

purge cycle

starting 28 second

Symptom

Cause

Solution

A blank Display

Inappropriate Connection

Check and ensure that the two ends of the

power code are properly plugged in

Power Outage

Try to have the power reset

The air is not flowing

A dirty Filter

The filter should be cleaned

A blocked air outlet and

inlet

Remove the blockage

Error Code: E1

Communication or humidity

sensor error

Ensure the sensor wire is properly connected at

the two ends. If no issue is visible, it shows that

the sensor is faulty.

Error Code: E4

Problem with Pump

Verify that the pump is properly

Installed and functioning. If so,

unplug the unit for two minutes,

Then restart.

Error Code: LO

It comes forth when the

temperature in the room

falls below 33° F

The temperature in the room must be increased

and should be above 33°F. If an error is

displayed, you may need to check the sensor.

Error Code: HI

It occurs when the room

temperature is above

105°F

Reduce the temperature to below 105°F. But

if the error is still being displayed, check the

sensor.

E5 Error Code

Leaking of the Refrigerant

Get help from installation assistant.

Troubleshooting

Wi-Fi connection successful.

Connection to server failed.

Hotspot direct successful icon.

!

Maintenance

1. Remove the two screws on the mold cover.
2. Rotating shell
3. Tilt the machine at a certain angle to remove the casing from the 
machine
4. Clean the inside of the machine.Soap insolvents should not be 
used. 

-12-

Procedure for filter maintenance 

The dust and obstacles on the filter should be removed regularly. You 
may need to clean and replace the filter.

Use a soft, damp cloth to clean the exterior parts of the unit. Do not 
use any soap or solvents.

Cleaning the Machine Body

4.For MERV-8 or Pre-filter, wash it in warm 
water or vacuum it. Do not use soap or 
cleaners. Also, shake it gently and ensure 
the filters are dry before reinserting it. 

3.Check for dirt and build-up 

2.Remove the filter by sliding it upward from 
the bottom by hand to remove it

Step:

1.Unplug the unit 

8

9

Summary of Contents for DualPro Water Damage Series

Page 1: ... as we keep upgrading our product we reserve the right to modify the product without natice in advance Abestorm Solutions INC Water Damage Series Add Berlin Tel 44 20 81243974 Email www abestorm com DualPro Dehumidifier ...

Page 2: ...may cause danger or damage the machine and the warranty will become invalid You should contact your dealer for assistance in this regard 1 Make sure to unplug the power plug before servicing Before opening the machine cover make sure to unplug the power cord Make sure the power cord is properly grounded Check that the power cord is not damaged If the plug is damaged do not use the machine 2 Risk o...

Page 3: ...andle Large Diameter Wheels Microchannel Cold a Heat Exchanger Rotational Molded Body Superior Stacking Rotary Compressor Ducting Options Water Full Protection Automatic Humidistat Control Quick Connection to Cable Hose Memory Starting MERV 8 Filter Low Temperature Specifications Power 110 120 V 60Hz 4 3A 220 240 60Hz 2 5A Size For Up to 1 300 sq ft Filter MERV 8 Filter Airflow 210 CFM 350 CMH Sou...

Page 4: ...croll through available values Easy Filter Access Dual Voltage Air outlet Sturdy handle Large Diameter Wheels Easy access to all components Water pipe power cord storage STARTUP 1 When the unit is plugged in you will see the Abestorm LOGO 2 The display will inform the machine is in shutdown mode press the Power button to turn on UNIT OFF Press to start 3 When the machine is in dehumidification mode...

Page 5: ... the MENU button to confirm the selection and advance to the next screen GPP Grains per pound GR LB 4 8 Press the Set button to adjust the set point RH in 5 increments ranging from 25 to 80 RH and then loop back to CO Adjust to CO mode dehumidifier always running Press the MENU button to confirm selection and advance to the next screen 4 5 Press the power button to turn off the dehumidifier the dehumi...

Page 6: ...ure in the room falls below 33 F The temperature in the room must be increased and should be above 33 F If an error is displayed you may need to check the sensor Error Code HI It occurs when the room temperature is above 105 F Reduce the temperature to below 105 F But if the error is still being displayed check the sensor E5 Error Code Leaking of the Refrigerant Get help from installation assistan...

Page 7: ...00 PST To obtain a return authorization RA number When receives the equipment whether in the maintenance center Abestorm or in the warehouse Abestorm it will carry out the initial inspection The warranty claim is determined to be invalid the customer must pay all related maintenance costs and transportation costs for unit maintenance Warranty plan does not cover abuse or misuse This includes physi...

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