if not sent successfully. Each key press may transmit up
to 4 data packets with up to 20 bytes per packet,
depending on the number of packets that need to be
transmitted (that is, if there is only one packet to
transmit, only one packet will be transmitted). If the
interference is high (that is, the bit error rate exceeds
0.1%), the user may experience what appears to be a
slow connection, difficulty pairing devices, and a need to
decrease the distance between connected devices. For
information on how to improve connection issues, see
“Troubleshooting for Wireless and Coexistence Issues”
(page 83).
Troubleshooting for Wireless and
Coexistence Issues
If you experience issues with the wireless
communication between the generator and the patient
controller, try the following:
▪
Decrease the distance between the devices.
▪
▪
Move the devices so they share line of sight.
▪
▪
Move the devices away from other devices that may
▪
be causing interference.
▪
Close the patient controller app and turn the
▪
patient controller off and on.
▪
Wait a few minutes and try connecting again.
▪
83